Problem Management Jobs with Hybrid/Remote/WFH Options

Problem Management
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring Problem Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Problem Management over the 6 months leading up to 2 May 2025, comparing them to the same period in the previous two years.

6 months to
2 May 2025
Same period 2024 Same period 2023
Rank 276 298 336
Rank change year-on-year +22 +38 +105
Permanent jobs citing Problem Management 139 341 400
As % of all permanent jobs with a WFH option 0.93% 1.01% 0.94%
As % of the Processes & Methodologies category 1.00% 1.10% 0.97%
Number of salaries quoted 109 257 290
10th Percentile £36,736 £30,900 £31,925
25th Percentile £42,500 £46,250 £40,000
Median annual salary (50th Percentile) £52,500 £55,000 £52,500
Median % change year-on-year -4.55% +4.76% +5.00%
75th Percentile £62,500 £72,433 £65,000
90th Percentile £68,114 £87,500 £78,108
UK median annual salary £52,000 £51,350 £48,000
% change year-on-year +1.27% +6.98% -4.00%

All Process and Methodology Skills
Work from Home

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 13,938 31,020 41,026
As % of all permanent jobs with a WFH option 93.13% 91.65% 96.09%
Number of salaries quoted 9,733 23,575 28,496
10th Percentile £30,000 £33,800 £37,500
25th Percentile £45,000 £42,500 £47,500
Median annual salary (50th Percentile) £60,000 £57,500 £62,500
Median % change year-on-year +4.35% -8.00% +4.17%
75th Percentile £77,500 £75,000 £82,500
90th Percentile £102,500 £95,000 £100,000
UK median annual salary £57,500 £55,000 £61,500
% change year-on-year +4.55% -10.57% +2.50%

Problem Management
Trend for Jobs with a WFH Option

Job vacancies with remote working options citing Problem Management as a proportion of all IT jobs advertised.

Problem Management trend for jobs with Hybrid/Remote/WFH options

Problem Management
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing Problem Management.

Problem Management salary trend for jobs with a WFH option

Problem Management
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with remote working options citing Problem Management over the 6 months to 2 May 2025.

Problem Management salary histogram for jobs with a WFH option

Problem Management
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (14.39%) Microsoft Exchange
2 14 (10.07%) IIS
3 10 (7.19%) SharePoint
4 8 (5.76%) Skype for Business
5 7 (5.04%) Blackberry Enterprise Server
5 7 (5.04%) Exchange Server 2013
6 2 (1.44%) nginx
Applications
1 32 (23.02%) Microsoft Office
2 1 (0.72%) Microsoft PowerPoint
2 1 (0.72%) Spreadsheet
Business Applications
1 3 (2.16%) Remedy ITSM
2 2 (1.44%) Carpe Diem
2 2 (1.44%) Elite 3E
3 1 (0.72%) Shopify
Cloud Services
1 66 (47.48%) Microsoft 365
2 61 (43.88%) Azure
3 29 (20.86%) AWS
4 25 (17.99%) SaaS
5 22 (15.83%) Entra ID
6 12 (8.63%) PaaS
7 11 (7.91%) IaaS
8 10 (7.19%) Power Platform
9 9 (6.47%) Dynamics 365
10 8 (5.76%) Azure Monitor
11 7 (5.04%) Azure Data Factory
11 7 (5.04%) Azure Logic Apps
11 7 (5.04%) Cohesity
12 6 (4.32%) Azure Sentinel
13 4 (2.88%) Amazon EC2
13 4 (2.88%) Microsoft Purview
13 4 (2.88%) OneDrive
13 4 (2.88%) Route 53
14 3 (2.16%) Amazon CloudWatch
14 3 (2.16%) Power Automate
Communications & Networking
1 18 (12.95%) DNS
2 17 (12.23%) WAN
3 15 (10.79%) LAN
4 14 (10.07%) Wireless
5 10 (7.19%) WLAN
6 8 (5.76%) Skype
6 8 (5.76%) VPN
7 7 (5.04%) DHCP
7 7 (5.04%) Firewall
7 7 (5.04%) IMAP
7 7 (5.04%) SAN
7 7 (5.04%) SMTP
7 7 (5.04%) Wi-Fi
8 5 (3.60%) HTTPS
9 4 (2.88%) SD-WAN
9 4 (2.88%) VLAN
10 3 (2.16%) Network Security
10 3 (2.16%) TCP/IP
11 2 (1.44%) Intrusion Detection
11 2 (1.44%) Wireless Security
Database & Business Intelligence
1 28 (20.14%) SQL Server
2 8 (5.76%) SQL Server Integration Services
3 7 (5.04%) DB2
3 7 (5.04%) Relational Database
4 4 (2.88%) PostgreSQL
5 2 (1.44%) Amazon RDS
5 2 (1.44%) MariaDB
6 1 (0.72%) Oracle Reports
6 1 (0.72%) Power BI
6 1 (0.72%) SQL Server Reporting Services
Development Applications
1 8 (5.76%) Visual Studio
2 5 (3.60%) JIRA
3 4 (2.88%) Oracle Forms
General
1 73 (52.52%) Social Skills
2 35 (25.18%) Finance
3 21 (15.11%) Analytical Skills
4 13 (9.35%) Banking
5 12 (8.63%) Law
6 10 (7.19%) Legal
7 8 (5.76%) Welsh Language
8 6 (4.32%) Inclusion and Diversity
9 3 (2.16%) Advertising
9 3 (2.16%) Financial Institution
9 3 (2.16%) Investment Banking
9 3 (2.16%) Organisational Skills
9 3 (2.16%) Presentation Skills
10 2 (1.44%) Influencing Skills
10 2 (1.44%) Public Sector
11 1 (0.72%) Cantonese Language
11 1 (0.72%) Documentation Skills
11 1 (0.72%) Games
11 1 (0.72%) Retail
11 1 (0.72%) Telecoms
Job Titles
1 27 (19.42%) Analyst
2 25 (17.99%) Senior
3 19 (13.67%) Lead
4 18 (12.95%) Service Manager
5 15 (10.79%) Infrastructure Engineer
6 14 (10.07%) Service Desk Manager
6 14 (10.07%) Support Analyst
7 12 (8.63%) 3rd Line Engineer
8 10 (7.19%) Senior Analyst
9 9 (6.47%) Applications Support
9 9 (6.47%) Applications Support Analyst
10 8 (5.76%) IT Support
10 8 (5.76%) Server Engineer
11 7 (5.04%) AWS Administrator
11 7 (5.04%) Azure Engineer
11 7 (5.04%) Cloud Engineer
11 7 (5.04%) Cloud Infrastructure Engineer
11 7 (5.04%) VMWare Administrator
11 7 (5.04%) Windows Server Administrator
11 7 (5.04%) Windows Server Support
Libraries, Frameworks & Software Standards
1 22 (15.83%) .NET
2 8 (5.76%) .NET Framework
3 7 (5.04%) ASP.NET
4 2 (1.44%) Elastic Stack
4 2 (1.44%) Node.js
5 1 (0.72%) Oracle Fusion
5 1 (0.72%) RESTful
5 1 (0.72%) Spring
5 1 (0.72%) Spring Boot
5 1 (0.72%) XSLT
Miscellaneous
1 28 (20.14%) Management Information System
2 14 (10.07%) Client/Server
2 14 (10.07%) Private Cloud
3 9 (6.47%) Data Centre
4 8 (5.76%) IoT
5 7 (5.04%) Blackberry
6 5 (3.60%) Legacy Systems
7 3 (2.16%) CMDB
7 3 (2.16%) Hedge funds
7 3 (2.16%) iPad
7 3 (2.16%) iPhone
8 2 (1.44%) Analytical Mindset
8 2 (1.44%) Driving Licence
8 2 (1.44%) Linux Command Line
8 2 (1.44%) Public Cloud
8 2 (1.44%) Security Posture
8 2 (1.44%) Virtual Team
9 1 (0.72%) Cloud Native
9 1 (0.72%) Educational Technology
9 1 (0.72%) Onboarding
Operating Systems
1 58 (41.73%) Windows
2 29 (20.86%) Windows Server
3 19 (13.67%) Windows 10
4 15 (10.79%) Linux
5 13 (9.35%) Apple iOS
6 10 (7.19%) Mac OS
7 8 (5.76%) AIX
8 5 (3.60%) Red Hat Enterprise Linux
9 4 (2.88%) Windows Server 2016
10 3 (2.16%) Windows Server 2019
11 1 (0.72%) Solaris
11 1 (0.72%) Unix
Processes & Methodologies
1 90 (64.75%) ITIL
2 66 (47.48%) Change Management
3 54 (38.85%) Service Management
4 41 (29.50%) Problem-Solving
5 39 (28.06%) Incident Management
6 38 (27.34%) ITSM
6 38 (27.34%) Service Delivery
7 35 (25.18%) Customer Service
8 23 (16.55%) Configuration Management
9 22 (15.83%) Asset Management
10 20 (14.39%) Root Cause Analysis
11 17 (12.23%) Disaster Recovery
11 17 (12.23%) Infrastructure Engineering
12 16 (11.51%) Proactive Maintenance
13 15 (10.79%) Coaching
13 15 (10.79%) Information Security
13 15 (10.79%) Information Security Management
13 15 (10.79%) Mentoring
13 15 (10.79%) People Management
13 15 (10.79%) Security Management
Programming Languages
1 14 (10.07%) SQL
2 13 (9.35%) PowerShell
3 8 (5.76%) C#
4 7 (5.04%) PL/SQL
4 7 (5.04%) T-SQL
4 7 (5.04%) VB.NET
5 6 (4.32%) Python
6 2 (1.44%) Bash
6 2 (1.44%) Java
6 2 (1.44%) Perl
6 2 (1.44%) TypeScript
7 1 (0.72%) ActionScript
7 1 (0.72%) ActionScript 2.0
7 1 (0.72%) JavaScript
7 1 (0.72%) Shell Script
7 1 (0.72%) XPath
Qualifications
1 24 (17.27%) ITIL Certification
2 18 (12.95%) Security Cleared
3 16 (11.51%) Microsoft Certification
3 16 (11.51%) SC Cleared
4 14 (10.07%) Azure Certification
5 13 (9.35%) DBS Check
6 12 (8.63%) AWS Certification
7 11 (7.91%) Cisco Certification
8 10 (7.19%) Degree
8 10 (7.19%) MCSA
9 8 (5.76%) MCSE
10 7 (5.04%) IBM AIX Certification
11 6 (4.32%) ITIL Foundation Certificate
12 5 (3.60%) CISA
12 5 (3.60%) CISM
12 5 (3.60%) CISSP
12 5 (3.60%) CompTIA Security+
13 4 (2.88%) CCNA
13 4 (2.88%) GIAC
13 4 (2.88%) Oracle Certification
Quality Assurance & Compliance
1 41 (29.50%) SLA
2 4 (2.88%) GRC
2 4 (2.88%) ISO/IEC 27001
2 4 (2.88%) JSP 440
2 4 (2.88%) NCSC
3 1 (0.72%) COBIT
3 1 (0.72%) GDPR
System Software
1 54 (38.85%) Active Directory
2 13 (9.35%) Virtual Machines
3 12 (8.63%) VMware Infrastructure
4 9 (6.47%) Firmware
5 8 (5.76%) Virtual Desktop
6 6 (4.32%) BitLocker
7 2 (1.44%) EMC RecoverPoint
7 2 (1.44%) Hyper-V
7 2 (1.44%) Virtual Servers
7 2 (1.44%) VMware NSX
7 2 (1.44%) vSphere
Systems Management
1 27 (19.42%) Microsoft Intune
2 15 (10.79%) SCCM
3 4 (2.88%) Ansible
4 3 (2.16%) Kubernetes
4 3 (2.16%) Terraform
5 2 (1.44%) Dell DRAC
5 2 (1.44%) Failover Clustering
5 2 (1.44%) Nessus
5 2 (1.44%) NetBackup
5 2 (1.44%) Progress Chef
5 2 (1.44%) Puppet
5 2 (1.44%) SCOM
5 2 (1.44%) vCenter Server
5 2 (1.44%) vRealize
5 2 (1.44%) VxRail
5 2 (1.44%) WSUS
6 1 (0.72%) Grafana
6 1 (0.72%) Prometheus
Vendors
1 94 (67.63%) Microsoft
2 23 (16.55%) Oracle
3 21 (15.11%) VMware
4 17 (12.23%) Apple
4 17 (12.23%) ServiceNow
5 13 (9.35%) Cisco
6 9 (6.47%) Citrix
6 9 (6.47%) NetApp
6 9 (6.47%) SolarWinds
7 6 (4.32%) HP
7 6 (4.32%) MobileIron
8 5 (3.60%) McAfee
8 5 (3.60%) Meraki
8 5 (3.60%) Red Hat
9 4 (2.88%) EMC
10 3 (2.16%) Pega
10 3 (2.16%) Remedy
10 3 (2.16%) Splunk
11 2 (1.44%) ArcSight
11 2 (1.44%) Fiserv