Hybrid/Remote ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK > Work from Home

The table below provides summary statistics for remote or hybrid work with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 5 November 2025, comparing them to the same period in the previous two years.

6 months to
5 Nov 2025
Same period 2024 Same period 2023
Rank 345 438 447
Rank change year-on-year +93 +9 +233
Permanent jobs citing ITIL Foundation Certificate 58 28 49
As % of all permanent jobs with remote/hybrid work options 0.36% 0.14% 0.22%
As % of the Qualifications category 0.96% 0.53% 0.79%
Number of salaries quoted 56 12 49
10th Percentile - £38,368 £33,250
25th Percentile £30,500 £45,000 £45,737
Median annual salary (50th Percentile) £35,854 £56,525 £56,525
Median % change year-on-year -36.57% - +61.50%
75th Percentile £50,163 £62,125 £74,250
90th Percentile £64,963 £83,500 -
UK median annual salary £37,500 £40,000 £46,369
% change year-on-year -6.25% -13.73% +15.92%

All Academic and Professional Certifications
Work from Home

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 6,029 5,238 6,168
As % of all permanent jobs with a WFH option 37.83% 26.37% 28.21%
Number of salaries quoted 2,366 2,567 4,516
10th Percentile £30,165 £35,000 £36,000
25th Percentile £42,500 £46,250 £45,000
Median annual salary (50th Percentile) £60,000 £60,000 £60,000
75th Percentile £77,500 £76,250 £77,250
90th Percentile £92,500 £87,500 £92,500
UK median annual salary £55,000 £58,000 £57,500
% change year-on-year -5.17% +0.87% +3.60%

ITIL Foundation Certificate
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend for remote/hybrid jobs

ITIL Foundation Certificate
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ITIL Foundation Certificate.

Salary distribution trend for jobs with remote/hybrid work options citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ITIL Foundation Certificate over the 6 months to 5 November 2025.

ITIL Foundation Certificate salary histogram for jobs with remote/hybrid work options

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (3.45%) Microsoft Exchange
2 1 (1.72%) SharePoint
Applications
1 6 (10.34%) Microsoft Excel
1 6 (10.34%) Microsoft Office
2 4 (6.90%) MS Visio
3 1 (1.72%) Microsoft PowerPoint
Cloud Services
1 15 (25.86%) Azure
2 11 (18.97%) AWS
3 6 (10.34%) Microsoft 365
4 4 (6.90%) Entra ID
5 1 (1.72%) Azure DevOps
5 1 (1.72%) Azure Key Vault
5 1 (1.72%) Azure Stack
5 1 (1.72%) Microsoft Copilot
5 1 (1.72%) Power Platform
5 1 (1.72%) SaaS
Communications & Networking
1 5 (8.62%) Firewall
2 4 (6.90%) DHCP
2 4 (6.90%) DNS
2 4 (6.90%) TCP/IP
2 4 (6.90%) VLAN
2 4 (6.90%) VoIP
3 3 (5.17%) Internet
3 3 (5.17%) STUN
3 3 (5.17%) VoLTE
3 3 (5.17%) Wireshark
4 1 (1.72%) BGP
4 1 (1.72%) ISDN
4 1 (1.72%) LAN
4 1 (1.72%) OSPF
4 1 (1.72%) PSTN
4 1 (1.72%) RTP
4 1 (1.72%) Structured Cabling
4 1 (1.72%) Unified Communications
4 1 (1.72%) WAN
Database & Business Intelligence
1 11 (18.97%) Oracle Reports
2 1 (1.72%) MySQL
2 1 (1.72%) Power BI
Development Applications
1 2 (3.45%) JIRA
General
1 42 (72.41%) Social Skills
2 16 (27.59%) Organisational Skills
3 13 (22.41%) Analytical Skills
3 13 (22.41%) Police
4 5 (8.62%) Finance
5 3 (5.17%) Inclusion and Diversity
5 3 (5.17%) Telecoms
6 2 (3.45%) Public Sector
7 1 (1.72%) Documentation Skills
Job Titles
1 27 (46.55%) Analyst
2 26 (44.83%) Support Analyst
3 13 (22.41%) Development Analyst
3 13 (22.41%) Development Support Analyst
3 13 (22.41%) IT Analyst
3 13 (22.41%) IT Support
3 13 (22.41%) IT Support Analyst
3 13 (22.41%) Systems Analyst
3 13 (22.41%) Systems Development Analyst
3 13 (22.41%) Systems Support
3 13 (22.41%) Systems Support Analyst
4 5 (8.62%) 3rd Line Engineer
5 4 (6.90%) Administrator
5 4 (6.90%) IT Administrator
6 3 (5.17%) 3rd Line Support
6 3 (5.17%) 3rd Line Support Technician
6 3 (5.17%) Products Support Technician
6 3 (5.17%) Service Manager
6 3 (5.17%) Support Technician
7 2 (3.45%) Head of Security
Libraries, Frameworks & Software Standards
1 13 (22.41%) Oracle Fusion
2 3 (5.17%) FreeSWITCH
2 3 (5.17%) Node.js
Miscellaneous
1 17 (29.31%) Management Information System
2 4 (6.90%) Analytical Mindset
2 4 (6.90%) CMDB
3 3 (5.17%) Onboarding
3 3 (5.17%) Self-Motivation
4 2 (3.45%) Cyber Security Posture
4 2 (3.45%) Data Centre
4 2 (3.45%) Enterprise Software
4 2 (3.45%) NHS
5 1 (1.72%) Legacy Systems
5 1 (1.72%) Product Ownership
Operating Systems
1 7 (12.07%) Windows
2 4 (6.90%) Linux
3 2 (3.45%) Windows 10
4 1 (1.72%) Mac OS
4 1 (1.72%) Windows Server
Processes & Methodologies
1 58 (100.00%) ITIL
2 26 (44.83%) Problem-Solving
3 18 (31.03%) ITSM
3 18 (31.03%) User Experience
4 17 (29.31%) Continuous Improvement
4 17 (29.31%) Service Management
5 11 (18.97%) Change Control
5 11 (18.97%) Data Security
5 11 (18.97%) Knowledge Management
6 9 (15.52%) Service Delivery
7 7 (12.07%) DevOps
7 7 (12.07%) Disaster Recovery
8 6 (10.34%) Budgeting
8 6 (10.34%) Customer Service
8 6 (10.34%) Risk Management
8 6 (10.34%) Roadmaps
8 6 (10.34%) Stakeholder Management
9 5 (8.62%) Incident Management
9 5 (8.62%) Project Delivery
9 5 (8.62%) Project Management
Programming Languages
1 8 (13.79%) PowerShell
2 1 (1.72%) SQL
Qualifications
1 15 (25.86%) Degree
2 13 (22.41%) BPSS Clearance
3 7 (12.07%) Microsoft Certification
4 6 (10.34%) Azure Certification
5 5 (8.62%) Computer Science Degree
6 4 (6.90%) CCNP
6 4 (6.90%) Cisco Certification
6 4 (6.90%) Security Cleared
7 3 (5.17%) PMI Certification
7 3 (5.17%) PMP
7 3 (5.17%) PRINCE2 Certification
7 3 (5.17%) SC Cleared
8 2 (3.45%) AWS Certification
8 2 (3.45%) AWS Certified Solutions Architect
8 2 (3.45%) Master's Degree
9 1 (1.72%) A+ Certification
9 1 (1.72%) CCNA
9 1 (1.72%) Network+ Certification
Quality Assurance & Compliance
1 13 (22.41%) Data Quality
2 3 (5.17%) PMO
2 3 (5.17%) QA
3 2 (3.45%) Cyber Essentials
3 2 (3.45%) Cyber Essentials PLUS
4 1 (1.72%) ISO/IEC 20000
4 1 (1.72%) ISO/IEC 27001
4 1 (1.72%) SLA
System Software
1 8 (13.79%) Active Directory
2 3 (5.17%) Firmware
3 1 (1.72%) Virtual Desktop
Systems Management
1 2 (3.45%) Microsoft Intune
1 2 (3.45%) SCCM
2 1 (1.72%) Terraform
Vendors
1 20 (34.48%) Microsoft
2 13 (22.41%) Oracle
3 6 (10.34%) Cisco
4 5 (8.62%) arcserve
4 5 (8.62%) Veeam
5 4 (6.90%) ServiceNow
6 2 (3.45%) Concur
6 2 (3.45%) Salesforce
6 2 (3.45%) SAP
7 1 (1.72%) Apple
7 1 (1.72%) Aruba
7 1 (1.72%) Dell
7 1 (1.72%) Fortinet
7 1 (1.72%) HP
7 1 (1.72%) SolarWinds