Hybrid/Remote ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK > Work from Home

The table below provides summary statistics for remote or hybrid work with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 15 March 2026, comparing them to the same period in the previous two years.

6 months to
15 Mar 2026
Same period 2025 Same period 2024
Rank 335 396 498
Rank change year-on-year +61 +102 +139
Permanent jobs citing ITIL Foundation Certificate 37 22 58
As % of all permanent jobs with remote/hybrid work options 0.22% 0.16% 0.19%
As % of the Qualifications category 0.79% 0.54% 0.72%
Number of salaries quoted 30 18 49
10th Percentile £30,325 £30,000 £27,000
25th Percentile £30,500 £30,621 £37,500
Median annual salary (50th Percentile) £46,250 £42,500 £59,000
Median % change year-on-year +8.82% -27.97% +38.82%
75th Percentile £57,500 £55,000 £72,500
90th Percentile £110,000 £63,596 £98,500
UK median annual salary £50,000 £42,000 £40,144
% change year-on-year +19.05% +4.62% +13.08%

All Academic and Professional Certifications
Work from Home

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 4,695 4,059 8,018
As % of all permanent jobs with a WFH option 27.84% 29.26% 26.76%
Number of salaries quoted 2,617 2,448 5,821
10th Percentile £30,987 £30,000 £32,500
25th Percentile £45,421 £43,786 £42,500
Median annual salary (50th Percentile) £60,000 £60,000 £57,500
Median % change year-on-year - +4.35% -4.17%
75th Percentile £78,750 £72,500 £73,250
90th Percentile £92,500 £88,750 £88,750
UK median annual salary £55,000 £59,430 £55,000
% change year-on-year -7.45% +8.05% -4.35%

ITIL Foundation Certificate
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend for remote/hybrid jobs

ITIL Foundation Certificate
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ITIL Foundation Certificate.

Salary distribution trend for jobs with remote/hybrid work options citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ITIL Foundation Certificate over the 6 months to 15 March 2026.

ITIL Foundation Certificate salary histogram for jobs with remote/hybrid work options

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 5 (13.51%) Microsoft Exchange
2 4 (10.81%) SharePoint
Applications
1 1 (2.70%) Microsoft Excel
1 1 (2.70%) Microsoft Office
Cloud Services
1 12 (32.43%) Azure
2 10 (27.03%) AWS
3 9 (24.32%) Microsoft 365
4 2 (5.41%) Entra ID
4 2 (5.41%) Power Platform
5 1 (2.70%) Azure DevOps
5 1 (2.70%) Azure Key Vault
5 1 (2.70%) Microsoft Copilot
5 1 (2.70%) OneDrive
5 1 (2.70%) Power Automate
5 1 (2.70%) SaaS
Communications & Networking
1 7 (18.92%) Structured Cabling
2 2 (5.41%) DHCP
2 2 (5.41%) DNS
2 2 (5.41%) Firewall
2 2 (5.41%) WAN
3 1 (2.70%) ISDN
3 1 (2.70%) LAN
3 1 (2.70%) Network Security
3 1 (2.70%) PSTN
3 1 (2.70%) RTP
3 1 (2.70%) SD-WAN
3 1 (2.70%) TCP/IP
3 1 (2.70%) Unified Communications
3 1 (2.70%) VLAN
3 1 (2.70%) VoIP
3 1 (2.70%) VPN
Database & Business Intelligence
1 3 (8.11%) MySQL
2 2 (5.41%) Power BI
3 1 (2.70%) Azure SQL Database
3 1 (2.70%) SQL Server
Development Applications
1 5 (13.51%) JIRA
General
1 14 (37.84%) Social Skills
2 7 (18.92%) Finance
2 7 (18.92%) Organisational Skills
3 3 (8.11%) Analytical Skills
4 1 (2.70%) Public Sector
4 1 (2.70%) Social Housing
Job Titles
1 8 (21.62%) Analyst
2 7 (18.92%) IT Analyst
2 7 (18.92%) Support Analyst
3 6 (16.22%) 3rd Line Engineer
3 6 (16.22%) Data Centre Engineer
3 6 (16.22%) IT Support
3 6 (16.22%) IT Support Analyst
4 4 (10.81%) 2nd Line Support
4 4 (10.81%) Cabling Engineer
4 4 (10.81%) Head of IT
4 4 (10.81%) Head of IT Security
4 4 (10.81%) Head of Security
5 3 (8.11%) Head of Engineering
6 2 (5.41%) Lead
6 2 (5.41%) Senior
6 2 (5.41%) Senior Infrastructure Engineer
6 2 (5.41%) Support Team Leader
6 2 (5.41%) Team Leader
6 2 (5.41%) Technical Support
6 2 (5.41%) Technical Team Leader
Miscellaneous
1 7 (18.92%) Data Centre
2 5 (13.51%) Management Information System
3 4 (10.81%) Onboarding
4 1 (2.70%) Analytical Mindset
4 1 (2.70%) Fat Client
4 1 (2.70%) Legacy Systems
4 1 (2.70%) Self-Motivation
4 1 (2.70%) Thin Client
Operating Systems
1 7 (18.92%) Windows
2 5 (13.51%) Linux
3 3 (8.11%) Mac OS
4 1 (2.70%) Windows Server
Processes & Methodologies
1 37 (100.00%) ITIL
2 16 (43.24%) Service Management
3 15 (40.54%) ITSM
4 13 (35.14%) Service Delivery
5 12 (32.43%) Continuous Improvement
5 12 (32.43%) Problem-Solving
5 12 (32.43%) User Experience
6 8 (21.62%) Customer Service
6 8 (21.62%) Incident Management
7 7 (18.92%) DevOps
7 7 (18.92%) Disaster Recovery
7 7 (18.92%) Problem Management
7 7 (18.92%) Stakeholder Engagement
8 6 (16.22%) Business Continuity
8 6 (16.22%) Computer Science
8 6 (16.22%) Mentoring
8 6 (16.22%) Project Delivery
8 6 (16.22%) Risk Management
8 6 (16.22%) Roadmaps
8 6 (16.22%) Stakeholder Management
Programming Languages
1 8 (21.62%) PowerShell
2 4 (10.81%) SQL
Qualifications
1 16 (43.24%) Degree
2 7 (18.92%) CCNA
2 7 (18.92%) Cisco Certification
3 6 (16.22%) Microsoft Certification
3 6 (16.22%) Network+ Certification
4 5 (13.51%) Azure Certification
5 4 (10.81%) AWS Certification
5 4 (10.81%) AWS Certified Solutions Architect
5 4 (10.81%) Computer Science Degree
5 4 (10.81%) Master's Degree
6 1 (2.70%) CCA
6 1 (2.70%) CCNP
6 1 (2.70%) Citrix Certification
6 1 (2.70%) MCSE
6 1 (2.70%) PMI Certification
6 1 (2.70%) PMP
6 1 (2.70%) PRINCE2 Certification
Quality Assurance & Compliance
1 6 (16.22%) SLA
2 4 (10.81%) Cyber Essentials
2 4 (10.81%) Cyber Essentials PLUS
3 1 (2.70%) ISO/IEC 20000
3 1 (2.70%) ISO/IEC 27001
3 1 (2.70%) PMO
3 1 (2.70%) QA
System Software
1 8 (21.62%) Active Directory
2 2 (5.41%) Virtual Desktop
3 1 (2.70%) Docker
3 1 (2.70%) Firmware
3 1 (2.70%) Virtual Machines
3 1 (2.70%) VMware Infrastructure
Systems Management
1 2 (5.41%) Microsoft Intune
2 1 (2.70%) AirWatch
2 1 (2.70%) EMC NetWorker
2 1 (2.70%) FortiGate
2 1 (2.70%) Kubernetes
2 1 (2.70%) SCCM
2 1 (2.70%) Terraform
Vendors
1 13 (35.14%) Cisco
2 12 (32.43%) Microsoft
3 6 (16.22%) arcserve
3 6 (16.22%) Veeam
4 5 (13.51%) ServiceNow
5 3 (8.11%) Apple
6 2 (5.41%) Fortinet
7 1 (2.70%) Aruba
7 1 (2.70%) Citrix
7 1 (2.70%) HP
7 1 (2.70%) Ivanti
7 1 (2.70%) SolarWinds
7 1 (2.70%) VMware