Hybrid/Remote ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK > Work from Home

The table below provides summary statistics for remote or hybrid work with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 14 September 2025, comparing them to the same period in the previous two years.

6 months to
14 Sep 2025
Same period 2024 Same period 2023
Rank 377 456 479
Rank change year-on-year +79 +23 +275
Permanent jobs citing ITIL Foundation Certificate 39 38 56
As % of all permanent jobs with a WFH option 0.24% 0.16% 0.22%
As % of the Qualifications category 0.69% 0.60% 0.83%
Number of salaries quoted 38 26 53
10th Percentile £30,500 £46,019 £33,250
25th Percentile £30,688 £56,525 £41,500
Median annual salary (50th Percentile) £35,854 £64,000 £56,525
Median % change year-on-year -43.98% +13.22% +57.01%
75th Percentile £46,545 £67,500 £74,250
90th Percentile £51,936 £75,000 -
UK median annual salary £39,929 £43,750 £47,555
% change year-on-year -8.73% -8.00% +15.99%

All Academic and Professional Certifications
Work from Home

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 5,691 6,337 6,756
As % of all permanent jobs with a WFH option 34.98% 27.21% 26.65%
Number of salaries quoted 2,343 3,145 5,082
10th Percentile £30,750 £34,404 £36,250
25th Percentile £42,500 £45,000 £45,000
Median annual salary (50th Percentile) £60,000 £60,000 £60,000
75th Percentile £77,500 £75,000 £77,500
90th Percentile £95,000 £87,500 £95,000
UK median annual salary £55,000 £55,500 £58,000
% change year-on-year -0.90% -4.31% +5.45%

ITIL Foundation Certificate
Trend for Jobs with a WFH Option

Job vacancies with remote working options citing ITIL Foundation Certificate as a proportion of all IT jobs advertised.

ITIL Foundation Certificate trend for jobs with Hybrid/Remote/WFH options

ITIL Foundation Certificate
Salary Trend for Jobs with Hybrid Work Options

Salary distribution trend for jobs with remote work options citing ITIL Foundation Certificate.

Salary distribution trend for jobs with remote work options citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with remote working options citing ITIL Foundation Certificate over the 6 months to 14 September 2025.

ITIL Foundation Certificate salary histogram for jobs with a WFH option

ITIL Foundation Certificate
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.13%) Microsoft Exchange
Applications
1 6 (15.38%) Microsoft Excel
1 6 (15.38%) Microsoft Office
2 4 (10.26%) MS Visio
3 1 (2.56%) Microsoft PowerPoint
Cloud Services
1 7 (17.95%) Azure
2 4 (10.26%) AWS
3 3 (7.69%) Entra ID
4 2 (5.13%) Microsoft 365
5 1 (2.56%) Azure DevOps
5 1 (2.56%) Azure Stack
Communications & Networking
1 4 (10.26%) Firewall
1 4 (10.26%) TCP/IP
1 4 (10.26%) VLAN
2 3 (7.69%) DHCP
2 3 (7.69%) DNS
2 3 (7.69%) Internet
2 3 (7.69%) STUN
2 3 (7.69%) VoIP
2 3 (7.69%) VoLTE
2 3 (7.69%) Wireshark
3 2 (5.13%) Wireless
4 1 (2.56%) BGP
4 1 (2.56%) OSPF
Database & Business Intelligence
1 11 (28.21%) Oracle Reports
General
1 35 (89.74%) Social Skills
2 13 (33.33%) Police
3 12 (30.77%) Analytical Skills
4 9 (23.08%) Organisational Skills
5 3 (7.69%) Inclusion and Diversity
5 3 (7.69%) Telecoms
6 1 (2.56%) Documentation Skills
6 1 (2.56%) Public Sector
Job Titles
1 21 (53.85%) Analyst
2 20 (51.28%) Support Analyst
3 13 (33.33%) Development Analyst
3 13 (33.33%) Development Support Analyst
3 13 (33.33%) Systems Analyst
3 13 (33.33%) Systems Development Analyst
3 13 (33.33%) Systems Support
3 13 (33.33%) Systems Support Analyst
4 9 (23.08%) IT Support
5 7 (17.95%) IT Analyst
5 7 (17.95%) IT Support Analyst
6 5 (12.82%) Support Technician
7 4 (10.26%) Administrator
7 4 (10.26%) IT Administrator
8 3 (7.69%) 3rd Line Support
8 3 (7.69%) 3rd Line Support Technician
8 3 (7.69%) Products Support Technician
9 2 (5.13%) Desktop Technician
9 2 (5.13%) IT Manager
9 2 (5.13%) IT Technician
Libraries, Frameworks & Software Standards
1 13 (33.33%) Oracle Fusion
2 3 (7.69%) FreeSWITCH
2 3 (7.69%) Node.js
Miscellaneous
1 14 (35.90%) Management Information System
2 4 (10.26%) Analytical Mindset
2 4 (10.26%) CMDB
3 3 (7.69%) Self-Motivation
4 2 (5.13%) Cyber Security Posture
4 2 (5.13%) Enterprise Software
4 2 (5.13%) NHS
5 1 (2.56%) Data Centre
5 1 (2.56%) Onboarding
5 1 (2.56%) Product Ownership
Operating Systems
1 7 (17.95%) Windows
2 3 (7.69%) Linux
3 2 (5.13%) Android
3 2 (5.13%) Windows 10
3 2 (5.13%) Windows Server
Processes & Methodologies
1 39 (100.00%) ITIL
2 21 (53.85%) Problem-Solving
3 12 (30.77%) Continuous Improvement
4 11 (28.21%) Change Control
4 11 (28.21%) Data Security
4 11 (28.21%) Knowledge Management
5 8 (20.51%) ITSM
5 8 (20.51%) Service Management
6 7 (17.95%) User Experience
7 6 (15.38%) Budgeting
8 4 (10.26%) Asset Management
8 4 (10.26%) Configuration Management
8 4 (10.26%) Disaster Recovery
8 4 (10.26%) Invoice Processing
8 4 (10.26%) Project Management
9 3 (7.69%) Agile
9 3 (7.69%) Change Management
9 3 (7.69%) Computer Science
9 3 (7.69%) Network Management
9 3 (7.69%) Root Cause Analysis
Programming Languages
1 2 (5.13%) PowerShell
Qualifications
1 13 (33.33%) BPSS Clearance
2 7 (17.95%) Degree
3 5 (12.82%) Microsoft Certification
4 4 (10.26%) Azure Certification
4 4 (10.26%) Security Cleared
5 3 (7.69%) CCNP
5 3 (7.69%) Cisco Certification
5 3 (7.69%) Computer Science Degree
5 3 (7.69%) SC Cleared
6 2 (5.13%) PMI Certification
6 2 (5.13%) PMP
6 2 (5.13%) PRINCE2 Certification
7 1 (2.56%) A+ Certification
7 1 (2.56%) Network+ Certification
Quality Assurance & Compliance
1 13 (33.33%) Data Quality
2 3 (7.69%) SLA
3 2 (5.13%) PMO
3 2 (5.13%) QA
4 1 (2.56%) ISO/IEC 20000
4 1 (2.56%) ISO/IEC 27001
System Software
1 5 (12.82%) Active Directory
2 3 (7.69%) Firmware
Systems Management
1 2 (5.13%) AirWatch
2 1 (2.56%) Microsoft Intune
2 1 (2.56%) SCCM
Vendors
1 16 (41.03%) Microsoft
2 13 (33.33%) Oracle
3 2 (5.13%) Apple
3 2 (5.13%) Concur
3 2 (5.13%) Salesforce
3 2 (5.13%) SAP
4 1 (2.56%) Dell
4 1 (2.56%) ServiceNow