Hybrid/Remote ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK > Work from Home

The table below provides summary statistics for remote or hybrid work with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 24 January 2026, comparing them to the same period in the previous two years.

6 months to
24 Jan 2026
Same period 2025 Same period 2024
Rank 315 425 465
Rank change year-on-year +110 +40 +150
Permanent jobs citing ITIL Foundation Certificate 57 19 48
As % of all permanent jobs with remote/hybrid work options 0.37% 0.12% 0.19%
As % of the Qualifications category 1.13% 0.41% 0.72%
Number of salaries quoted 51 8 45
10th Percentile - £36,170 £37,362
25th Percentile £30,500 £40,375 £51,250
Median annual salary (50th Percentile) £42,500 £43,750 £56,525
Median % change year-on-year -2.86% -22.60% +41.31%
75th Percentile £56,250 £56,250 £72,500
90th Percentile £87,000 £92,250 £88,750
UK median annual salary £45,000 £42,000 £42,000
% change year-on-year +7.14% - +5.00%

All Academic and Professional Certifications
Work from Home

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 5,066 4,647 6,681
As % of all permanent jobs with a WFH option 32.46% 28.38% 26.82%
Number of salaries quoted 2,555 2,389 4,880
10th Percentile £30,500 £34,404 £32,500
25th Percentile £44,227 £46,250 £43,750
Median annual salary (50th Percentile) £60,000 £62,500 £57,500
Median % change year-on-year -4.00% +8.70% -4.17%
75th Percentile £78,500 £75,000 £75,000
90th Percentile £93,750 £90,000 £90,000
UK median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -4.35%

ITIL Foundation Certificate
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend for remote/hybrid jobs

ITIL Foundation Certificate
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ITIL Foundation Certificate.

Salary distribution trend for jobs with remote/hybrid work options citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ITIL Foundation Certificate over the 6 months to 24 January 2026.

ITIL Foundation Certificate salary histogram for jobs with remote/hybrid work options

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 5 (8.77%) Microsoft Exchange
2 4 (7.02%) SharePoint
Applications
1 6 (10.53%) Microsoft Excel
1 6 (10.53%) Microsoft Office
2 3 (5.26%) MS Visio
3 1 (1.75%) Microsoft PowerPoint
Cloud Services
1 14 (24.56%) Azure
2 11 (19.30%) AWS
3 9 (15.79%) Microsoft 365
4 3 (5.26%) Entra ID
5 2 (3.51%) Azure DevOps
5 2 (3.51%) Power Platform
6 1 (1.75%) Azure Key Vault
6 1 (1.75%) Azure Stack
6 1 (1.75%) Microsoft Copilot
6 1 (1.75%) OneDrive
6 1 (1.75%) Power Automate
6 1 (1.75%) SaaS
Communications & Networking
1 5 (8.77%) Structured Cabling
2 3 (5.26%) Firewall
3 2 (3.51%) DHCP
3 2 (3.51%) DNS
3 2 (3.51%) TCP/IP
3 2 (3.51%) VLAN
3 2 (3.51%) WAN
4 1 (1.75%) BGP
4 1 (1.75%) ISDN
4 1 (1.75%) LAN
4 1 (1.75%) Network Security
4 1 (1.75%) OSPF
4 1 (1.75%) PSTN
4 1 (1.75%) RTP
4 1 (1.75%) SD-WAN
4 1 (1.75%) Unified Communications
4 1 (1.75%) VoIP
4 1 (1.75%) VPN
Database & Business Intelligence
1 4 (7.02%) Oracle Reports
2 3 (5.26%) MySQL
3 2 (3.51%) Power BI
4 1 (1.75%) Azure SQL Database
4 1 (1.75%) SQL Server
Development Applications
1 5 (8.77%) JIRA
General
1 33 (57.89%) Social Skills
2 16 (28.07%) Organisational Skills
3 11 (19.30%) Analytical Skills
4 7 (12.28%) Finance
5 4 (7.02%) Police
6 2 (3.51%) Public Sector
7 1 (1.75%) Documentation Skills
7 1 (1.75%) Social Housing
Job Titles
1 19 (33.33%) Analyst
2 18 (31.58%) Support Analyst
3 14 (24.56%) IT Analyst
4 13 (22.81%) IT Support
4 13 (22.81%) IT Support Analyst
5 6 (10.53%) 3rd Line Engineer
6 4 (7.02%) 2nd Line Support
6 4 (7.02%) Data Centre Engineer
6 4 (7.02%) Development Analyst
6 4 (7.02%) Development Support Analyst
6 4 (7.02%) Head of IT
6 4 (7.02%) Head of IT Security
6 4 (7.02%) Head of Security
6 4 (7.02%) Systems Analyst
6 4 (7.02%) Systems Development Analyst
6 4 (7.02%) Systems Support
6 4 (7.02%) Systems Support Analyst
7 3 (5.26%) Administrator
7 3 (5.26%) IT Administrator
7 3 (5.26%) Service Manager
Libraries, Frameworks & Software Standards
1 4 (7.02%) Oracle Fusion
Miscellaneous
1 9 (15.79%) Management Information System
2 6 (10.53%) Data Centre
3 5 (8.77%) Onboarding
4 4 (7.02%) Analytical Mindset
5 3 (5.26%) CMDB
6 2 (3.51%) Cyber Security Posture
6 2 (3.51%) Enterprise Software
7 1 (1.75%) Fat Client
7 1 (1.75%) Legacy Systems
7 1 (1.75%) Self-Motivation
7 1 (1.75%) Thin Client
Operating Systems
1 7 (12.28%) Windows
2 5 (8.77%) Linux
3 3 (5.26%) Mac OS
4 1 (1.75%) Windows Server
Processes & Methodologies
1 57 (100.00%) ITIL
2 24 (42.11%) Service Management
3 23 (40.35%) ITSM
4 20 (35.09%) Problem-Solving
5 19 (33.33%) User Experience
6 17 (29.82%) Continuous Improvement
7 15 (26.32%) Service Delivery
8 10 (17.54%) Disaster Recovery
8 10 (17.54%) Incident Management
9 9 (15.79%) Customer Service
9 9 (15.79%) DevOps
10 8 (14.04%) Problem Management
10 8 (14.04%) Risk Management
10 8 (14.04%) Roadmaps
10 8 (14.04%) Stakeholder Management
11 7 (12.28%) Cybersecurity
11 7 (12.28%) Mentoring
11 7 (12.28%) Stakeholder Engagement
12 6 (10.53%) Business Continuity
12 6 (10.53%) Computer Science
Programming Languages
1 9 (15.79%) PowerShell
2 4 (7.02%) SQL
Qualifications
1 18 (31.58%) Degree
2 7 (12.28%) Microsoft Certification
3 6 (10.53%) Azure Certification
4 5 (8.77%) BPSS Clearance
4 5 (8.77%) CCNA
4 5 (8.77%) Cisco Certification
5 4 (7.02%) AWS Certification
5 4 (7.02%) AWS Certified Solutions Architect
5 4 (7.02%) Computer Science Degree
5 4 (7.02%) Master's Degree
5 4 (7.02%) Network+ Certification
6 3 (5.26%) PMI Certification
6 3 (5.26%) PMP
6 3 (5.26%) PRINCE2 Certification
7 2 (3.51%) Security Cleared
8 1 (1.75%) CCA
8 1 (1.75%) CCNP
8 1 (1.75%) Citrix Certification
8 1 (1.75%) MCSE
8 1 (1.75%) SC Cleared
Quality Assurance & Compliance
1 5 (8.77%) SLA
2 4 (7.02%) Cyber Essentials
2 4 (7.02%) Cyber Essentials PLUS
2 4 (7.02%) Data Quality
3 3 (5.26%) PMO
3 3 (5.26%) QA
4 2 (3.51%) ISO/IEC 20000
4 2 (3.51%) ISO/IEC 27001
System Software
1 9 (15.79%) Active Directory
2 2 (3.51%) Virtual Desktop
3 1 (1.75%) Docker
3 1 (1.75%) Firmware
3 1 (1.75%) Virtual Machines
3 1 (1.75%) VMware Infrastructure
Systems Management
1 2 (3.51%) Microsoft Intune
2 1 (1.75%) AirWatch
2 1 (1.75%) EMC NetWorker
2 1 (1.75%) FortiGate
2 1 (1.75%) Kubernetes
2 1 (1.75%) SCCM
2 1 (1.75%) Terraform
Vendors
1 20 (35.09%) Microsoft
2 11 (19.30%) Cisco
3 6 (10.53%) arcserve
3 6 (10.53%) ServiceNow
3 6 (10.53%) Veeam
4 4 (7.02%) Oracle
5 3 (5.26%) Apple
6 2 (3.51%) Concur
6 2 (3.51%) Fortinet
6 2 (3.51%) Salesforce
6 2 (3.51%) SAP
7 1 (1.75%) Aruba
7 1 (1.75%) Citrix
7 1 (1.75%) HP
7 1 (1.75%) Ivanti
7 1 (1.75%) SolarWinds
7 1 (1.75%) VMware