Hybrid/Remote ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK > Work from Home

The table below provides summary statistics for remote or hybrid work with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 7 February 2026, comparing them to the same period in the previous two years.

6 months to
7 Feb 2026
Same period 2025 Same period 2024
Rank 336 411 487
Rank change year-on-year +75 +76 +140
Permanent jobs citing ITIL Foundation Certificate 49 20 53
As % of all permanent jobs with remote/hybrid work options 0.31% 0.13% 0.19%
As % of the Qualifications category 0.97% 0.44% 0.70%
Number of salaries quoted 42 11 44
10th Percentile - £37,750 £28,500
25th Percentile £30,500 £41,250 £50,000
Median annual salary (50th Percentile) £41,250 £45,000 £57,763
Median % change year-on-year -8.33% -22.09% +35.91%
75th Percentile £57,188 £62,500 £72,500
90th Percentile £106,000 £90,000 £90,625
UK median annual salary £47,500 £42,500 £40,322
% change year-on-year +11.76% +5.40% +0.80%

All Academic and Professional Certifications
Work from Home

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 5,033 4,555 7,573
As % of all permanent jobs with a WFH option 31.55% 28.68% 27.28%
Number of salaries quoted 2,550 2,395 5,538
10th Percentile £30,500 £34,404 £32,500
25th Percentile £45,000 £46,250 £43,305
Median annual salary (50th Percentile) £60,000 £62,500 £57,500
Median % change year-on-year -4.00% +8.70% -4.17%
75th Percentile £77,500 £75,000 £73,750
90th Percentile £92,500 £90,000 £90,000
UK median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -4.35%

ITIL Foundation Certificate
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend for remote/hybrid jobs

ITIL Foundation Certificate
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ITIL Foundation Certificate.

Salary distribution trend for jobs with remote/hybrid work options citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ITIL Foundation Certificate over the 6 months to 7 February 2026.

ITIL Foundation Certificate salary histogram for jobs with remote/hybrid work options

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 5 (10.20%) Microsoft Exchange
2 4 (8.16%) SharePoint
Applications
1 3 (6.12%) Microsoft Excel
1 3 (6.12%) Microsoft Office
2 1 (2.04%) Microsoft PowerPoint
Cloud Services
1 12 (24.49%) Azure
2 10 (20.41%) AWS
3 9 (18.37%) Microsoft 365
4 2 (4.08%) Entra ID
4 2 (4.08%) Power Platform
5 1 (2.04%) Azure DevOps
5 1 (2.04%) Azure Key Vault
5 1 (2.04%) Microsoft Copilot
5 1 (2.04%) OneDrive
5 1 (2.04%) Power Automate
5 1 (2.04%) SaaS
Communications & Networking
1 6 (12.24%) Structured Cabling
2 2 (4.08%) DHCP
2 2 (4.08%) DNS
2 2 (4.08%) Firewall
2 2 (4.08%) WAN
3 1 (2.04%) ISDN
3 1 (2.04%) LAN
3 1 (2.04%) Network Security
3 1 (2.04%) PSTN
3 1 (2.04%) RTP
3 1 (2.04%) SD-WAN
3 1 (2.04%) TCP/IP
3 1 (2.04%) Unified Communications
3 1 (2.04%) VLAN
3 1 (2.04%) VoIP
3 1 (2.04%) VPN
Database & Business Intelligence
1 3 (6.12%) MySQL
2 2 (4.08%) Power BI
3 1 (2.04%) Azure SQL Database
3 1 (2.04%) SQL Server
Development Applications
1 5 (10.20%) JIRA
General
1 25 (51.02%) Social Skills
2 16 (32.65%) Organisational Skills
3 7 (14.29%) Analytical Skills
3 7 (14.29%) Finance
4 2 (4.08%) Public Sector
5 1 (2.04%) Documentation Skills
5 1 (2.04%) Social Housing
Job Titles
1 15 (30.61%) Analyst
2 14 (28.57%) IT Analyst
2 14 (28.57%) Support Analyst
3 13 (26.53%) IT Support
3 13 (26.53%) IT Support Analyst
4 6 (12.24%) 3rd Line Engineer
5 5 (10.20%) Data Centre Engineer
6 4 (8.16%) 2nd Line Support
6 4 (8.16%) Head of IT
6 4 (8.16%) Head of IT Security
6 4 (8.16%) Head of Security
7 3 (6.12%) Cabling Engineer
7 3 (6.12%) Head of Engineering
8 2 (4.08%) Junior
8 2 (4.08%) Senior Infrastructure Engineer
8 2 (4.08%) Support Team Leader
8 2 (4.08%) Team Leader
8 2 (4.08%) Technical Leader
8 2 (4.08%) Technical Support Team Leader
8 2 (4.08%) Technical Team Leader
Miscellaneous
1 6 (12.24%) Data Centre
2 5 (10.20%) Management Information System
2 5 (10.20%) Onboarding
3 2 (4.08%) Cyber Security Posture
3 2 (4.08%) Enterprise Software
4 1 (2.04%) Analytical Mindset
4 1 (2.04%) Fat Client
4 1 (2.04%) Legacy Systems
4 1 (2.04%) Self-Motivation
4 1 (2.04%) Thin Client
Operating Systems
1 7 (14.29%) Windows
2 5 (10.20%) Linux
3 3 (6.12%) Mac OS
4 1 (2.04%) Windows Server
Processes & Methodologies
1 49 (100.00%) ITIL
2 23 (46.94%) Service Management
3 22 (44.90%) ITSM
4 19 (38.78%) User Experience
5 15 (30.61%) Problem-Solving
6 14 (28.57%) Service Delivery
7 12 (24.49%) Continuous Improvement
8 9 (18.37%) Customer Service
8 9 (18.37%) Incident Management
9 8 (16.33%) DevOps
9 8 (16.33%) Problem Management
9 8 (16.33%) Risk Management
9 8 (16.33%) Roadmaps
9 8 (16.33%) Stakeholder Management
10 7 (14.29%) Cybersecurity
10 7 (14.29%) Disaster Recovery
10 7 (14.29%) Mentoring
10 7 (14.29%) Stakeholder Engagement
11 6 (12.24%) Collaborative Culture
11 6 (12.24%) Project Delivery
Programming Languages
1 8 (16.33%) PowerShell
2 4 (8.16%) SQL
Qualifications
1 18 (36.73%) Degree
2 6 (12.24%) CCNA
2 6 (12.24%) Cisco Certification
2 6 (12.24%) Microsoft Certification
3 5 (10.20%) Azure Certification
3 5 (10.20%) Network+ Certification
4 4 (8.16%) AWS Certification
4 4 (8.16%) AWS Certified Solutions Architect
4 4 (8.16%) Computer Science Degree
4 4 (8.16%) Master's Degree
5 3 (6.12%) PMI Certification
5 3 (6.12%) PMP
5 3 (6.12%) PRINCE2 Certification
6 1 (2.04%) BPSS Clearance
6 1 (2.04%) CCA
6 1 (2.04%) CCNP
6 1 (2.04%) Citrix Certification
6 1 (2.04%) MCSE
6 1 (2.04%) Security Cleared
Quality Assurance & Compliance
1 6 (12.24%) SLA
2 4 (8.16%) Cyber Essentials
2 4 (8.16%) Cyber Essentials PLUS
3 3 (6.12%) PMO
3 3 (6.12%) QA
4 2 (4.08%) ISO/IEC 20000
4 2 (4.08%) ISO/IEC 27001
System Software
1 8 (16.33%) Active Directory
2 2 (4.08%) Virtual Desktop
3 1 (2.04%) Docker
3 1 (2.04%) Firmware
3 1 (2.04%) Virtual Machines
3 1 (2.04%) VMware Infrastructure
Systems Management
1 2 (4.08%) Microsoft Intune
2 1 (2.04%) AirWatch
2 1 (2.04%) EMC NetWorker
2 1 (2.04%) FortiGate
2 1 (2.04%) Kubernetes
2 1 (2.04%) SCCM
2 1 (2.04%) Terraform
Vendors
1 15 (30.61%) Microsoft
2 12 (24.49%) Cisco
3 6 (12.24%) arcserve
3 6 (12.24%) ServiceNow
3 6 (12.24%) Veeam
4 3 (6.12%) Apple
5 2 (4.08%) Concur
5 2 (4.08%) Fortinet
5 2 (4.08%) Salesforce
5 2 (4.08%) SAP
6 1 (2.04%) Aruba
6 1 (2.04%) Citrix
6 1 (2.04%) HP
6 1 (2.04%) Ivanti
6 1 (2.04%) SolarWinds
6 1 (2.04%) VMware