Hybrid/Remote ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK > Work from Home

The table below provides summary statistics for remote or hybrid work with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 25 December 2025, comparing them to the same period in the previous two years.

6 months to
25 Dec 2025
Same period 2024 Same period 2023
Rank 294 425 411
Rank change year-on-year +131 -14 +244
Permanent jobs citing ITIL Foundation Certificate 68 21 46
As % of all permanent jobs with remote/hybrid work options 0.44% 0.12% 0.23%
As % of the Qualifications category 1.35% 0.44% 0.82%
Number of salaries quoted 63 7 45
10th Percentile - £41,908 £41,350
25th Percentile £30,500 £45,000 £50,000
Median annual salary (50th Percentile) £35,854 £58,000 £56,525
Median % change year-on-year -38.18% +2.61% +50.73%
75th Percentile £50,775 £87,500 £72,500
90th Percentile £69,485 £93,000 £74,250
UK median annual salary £39,929 £42,000 £48,628
% change year-on-year -4.93% -13.63% +21.57%

All Academic and Professional Certifications
Work from Home

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 5,038 4,803 5,577
As % of all permanent jobs with a WFH option 32.90% 27.79% 27.89%
Number of salaries quoted 2,456 2,509 4,044
10th Percentile £30,500 £35,000 £35,625
25th Percentile £42,500 £46,250 £46,050
Median annual salary (50th Percentile) £60,000 £61,000 £60,000
Median % change year-on-year -1.64% +1.67% -
75th Percentile £78,750 £76,250 £75,781
90th Percentile £92,500 £90,000 £91,250
UK median annual salary £55,000 £59,430 £57,500
% change year-on-year -7.45% +3.36% -

ITIL Foundation Certificate
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend for remote/hybrid jobs

ITIL Foundation Certificate
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ITIL Foundation Certificate.

Salary distribution trend for jobs with remote/hybrid work options citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ITIL Foundation Certificate over the 6 months to 25 December 2025.

ITIL Foundation Certificate salary histogram for jobs with remote/hybrid work options

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 5 (7.35%) Microsoft Exchange
2 4 (5.88%) SharePoint
Applications
1 7 (10.29%) Microsoft Office
2 6 (8.82%) Microsoft Excel
3 4 (5.88%) MS Visio
4 1 (1.47%) Microsoft PowerPoint
Cloud Services
1 18 (26.47%) Azure
2 14 (20.59%) AWS
3 10 (14.71%) Microsoft 365
4 4 (5.88%) Entra ID
5 2 (2.94%) Azure DevOps
6 1 (1.47%) Azure Key Vault
6 1 (1.47%) Azure Stack
6 1 (1.47%) Microsoft Copilot
6 1 (1.47%) OneDrive
6 1 (1.47%) Power Automate
6 1 (1.47%) Power Platform
6 1 (1.47%) SaaS
Communications & Networking
1 6 (8.82%) Firewall
2 5 (7.35%) DHCP
2 5 (7.35%) DNS
2 5 (7.35%) TCP/IP
2 5 (7.35%) VLAN
3 4 (5.88%) Structured Cabling
3 4 (5.88%) VoIP
4 3 (4.41%) Internet
4 3 (4.41%) STUN
4 3 (4.41%) VoLTE
4 3 (4.41%) Wireshark
5 2 (2.94%) WAN
6 1 (1.47%) BGP
6 1 (1.47%) ISDN
6 1 (1.47%) LAN
6 1 (1.47%) Network Security
6 1 (1.47%) OSPF
6 1 (1.47%) PSTN
6 1 (1.47%) RTP
6 1 (1.47%) VPN
Database & Business Intelligence
1 11 (16.18%) Oracle Reports
2 3 (4.41%) MySQL
3 1 (1.47%) Azure SQL Database
3 1 (1.47%) Power BI
3 1 (1.47%) SQL Server
Development Applications
1 3 (4.41%) JIRA
General
1 46 (67.65%) Social Skills
2 16 (23.53%) Organisational Skills
3 14 (20.59%) Analytical Skills
4 13 (19.12%) Police
5 7 (10.29%) Finance
6 3 (4.41%) Telecoms
7 2 (2.94%) Inclusion and Diversity
7 2 (2.94%) Public Sector
8 1 (1.47%) Documentation Skills
8 1 (1.47%) Social Housing
Job Titles
1 28 (41.18%) Analyst
2 27 (39.71%) Support Analyst
3 13 (19.12%) Development Analyst
3 13 (19.12%) Development Support Analyst
3 13 (19.12%) IT Analyst
3 13 (19.12%) IT Support
3 13 (19.12%) IT Support Analyst
3 13 (19.12%) Systems Analyst
3 13 (19.12%) Systems Development Analyst
3 13 (19.12%) Systems Support
3 13 (19.12%) Systems Support Analyst
4 6 (8.82%) 3rd Line Engineer
5 4 (5.88%) 2nd Line Support
5 4 (5.88%) Administrator
5 4 (5.88%) Head of IT
5 4 (5.88%) Head of IT Security
5 4 (5.88%) Head of Security
5 4 (5.88%) IT Administrator
6 3 (4.41%) 3rd Line Support
6 3 (4.41%) Support Technician
Libraries, Frameworks & Software Standards
1 13 (19.12%) Oracle Fusion
2 3 (4.41%) FreeSWITCH
2 3 (4.41%) Node.js
Miscellaneous
1 19 (27.94%) Management Information System
2 5 (7.35%) Analytical Mindset
2 5 (7.35%) Data Centre
2 5 (7.35%) Onboarding
3 4 (5.88%) CMDB
3 4 (5.88%) Self-Motivation
4 2 (2.94%) Cyber Security Posture
4 2 (2.94%) Enterprise Software
4 2 (2.94%) NHS
5 1 (1.47%) Fat Client
5 1 (1.47%) Legacy Systems
5 1 (1.47%) Thin Client
Operating Systems
1 10 (14.71%) Windows
2 7 (10.29%) Linux
3 3 (4.41%) Mac OS
4 1 (1.47%) Windows 10
4 1 (1.47%) Windows Server
Processes & Methodologies
1 68 (100.00%) ITIL
2 29 (42.65%) Problem-Solving
3 22 (32.35%) Continuous Improvement
3 22 (32.35%) Service Management
4 21 (30.88%) ITSM
5 19 (27.94%) User Experience
6 13 (19.12%) Service Delivery
7 12 (17.65%) Change Control
8 11 (16.18%) Data Security
8 11 (16.18%) Knowledge Management
9 10 (14.71%) Disaster Recovery
10 9 (13.24%) DevOps
10 9 (13.24%) Incident Management
11 8 (11.76%) Computer Science
11 8 (11.76%) Customer Service
11 8 (11.76%) Risk Management
11 8 (11.76%) Roadmaps
11 8 (11.76%) Stakeholder Management
12 7 (10.29%) Cybersecurity
12 7 (10.29%) Mentoring
Programming Languages
1 9 (13.24%) PowerShell
2 4 (5.88%) SQL
Qualifications
1 20 (29.41%) Degree
2 12 (17.65%) BPSS Clearance
3 10 (14.71%) Microsoft Certification
4 9 (13.24%) Azure Certification
5 7 (10.29%) Cisco Certification
5 7 (10.29%) Computer Science Degree
6 4 (5.88%) AWS Certification
6 4 (5.88%) AWS Certified Solutions Architect
6 4 (5.88%) CCNA
6 4 (5.88%) CCNP
6 4 (5.88%) Master's Degree
7 3 (4.41%) Network+ Certification
7 3 (4.41%) PMI Certification
7 3 (4.41%) PMP
7 3 (4.41%) PRINCE2 Certification
7 3 (4.41%) Security Cleared
8 2 (2.94%) SC Cleared
9 1 (1.47%) CCA
9 1 (1.47%) Citrix Certification
9 1 (1.47%) MCSE
Quality Assurance & Compliance
1 13 (19.12%) Data Quality
2 4 (5.88%) Cyber Essentials
2 4 (5.88%) Cyber Essentials PLUS
2 4 (5.88%) SLA
3 3 (4.41%) PMO
3 3 (4.41%) QA
4 1 (1.47%) ISO/IEC 20000
4 1 (1.47%) ISO/IEC 27001
System Software
1 10 (14.71%) Active Directory
2 4 (5.88%) Firmware
3 2 (2.94%) Virtual Desktop
4 1 (1.47%) Docker
4 1 (1.47%) Virtual Machines
4 1 (1.47%) VMware Infrastructure
Systems Management
1 2 (2.94%) Microsoft Intune
2 1 (1.47%) AirWatch
2 1 (1.47%) EMC NetWorker
2 1 (1.47%) FortiGate
2 1 (1.47%) Kubernetes
2 1 (1.47%) SCCM
2 1 (1.47%) Terraform
Vendors
1 25 (36.76%) Microsoft
2 13 (19.12%) Oracle
3 10 (14.71%) Cisco
4 6 (8.82%) arcserve
4 6 (8.82%) Veeam
5 5 (7.35%) ServiceNow
6 3 (4.41%) Apple
7 2 (2.94%) Concur
7 2 (2.94%) Fortinet
7 2 (2.94%) Salesforce
7 2 (2.94%) SAP
8 1 (1.47%) Aruba
8 1 (1.47%) Citrix
8 1 (1.47%) Dell
8 1 (1.47%) HP
8 1 (1.47%) Ivanti
8 1 (1.47%) SolarWinds
8 1 (1.47%) VMware