301 to 325 of 1,061 Customer Service Jobs in England

seal support systems. Our products are designed to improve the reliability of rotating equipment. Today we employ more than 1750 people and provide customer service from 230 locations in 104 countries. The Test Technician role is an integral part of this team and plays a major part … Experience with rotating equipment (manufacturing, design or build) Desirable Experience with Instrumentation Report writing Experience with mechanical seals Character Essential Desire to provide exceptional customer service Eager to assist in the continuous improvement of the organisation Ability to promote, participate in Health, Safety & Environmental policies. Ability to promote ...

join a wonderful company based in Uxbridge. The ideal candidate will have good technical knowledge and understanding of technical processes as well as exceptional customer service skills. This role would suit candidates working in a retail role where you provide technical support on products, looking for their first … make out bound calls where the breakdown has been received by other channels Add clear notes on calls which are progressed for attendance Create service reports with a clear description once a call has been cleared over the phone Proactively Review remote access reports for faults on equipment likely ...

This is a brand-new role at Refresco created to supercharge how our UK supply chain performs. Reporting to the Head of Logistics and Customer Service, youll be the go-to person for spotting opportunities, shaping high value projects and delivering the initiatives that sharpen our cost, efficiency … platform providing discounts, free perks, and wellbeing tools Free onsite parking and discounted products About the Role: Reporting to the Head of Logistics and Customer Service, the role will identify and scope new projects as well as deliver existing projects that drive the performance and cost competitiveness ...

passionate about Technology? Do you have fantastic customer service skills? If the answer is yes to the above then this is the ideal role for you! Job Title: Trainee IT Support Engineer Location: Ramsgate Salary: £25,000 per annum plus bonus & profit share (30K OTE) Job Type: Full … Document all support activities and solutions in the ticketing system Collaborate with other IT team members to ensure timely resolution of issues Provide excellent customer service and ensure user satisfaction with technical support services Qualifications/Skills required This is an entry level role and previous industry experience ...

looking to kick-start your career in IT? We’re seeking a motivated and customer-focused IT Support Apprentice to join our busy healthcare environment. This is an excellent opportunity to build real-world experience while working towards a recognised IT qualification. In this role, you’ll support clinical … range of devices and applications. You’ll work alongside experienced IT professionals who will support your development and help you build strong technical and customer service skills. If you’re eager to start your IT career and want to learn in a supportive, hands-on environment ...

Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West. Job Title: Service Desk Analyst Job Type: Permanent; Full Time Salary: £25,000 - £30,000 Location: Exeter About the Service Desk Analyst role : Join a constantly … attention to detail, be confident, highly organised, flexible, reliable and able to manage tasks and prioritise within tight deadlines. Key responsibilities of the Service Desk Analyst: - Provide first line technical support to our customers via our ticketing platform, email, phone and remote support tools - Diagnose and resolve common desktop ...

given opportunity to achieve professional certifications within your first 6 months! Responsibilities: Provide 2nd line Mac support Troubleshoot and resolve Mac issues Deliver outstanding customer service through your technical expertise Manage and support device and identify platforms including Addigy, Jamf, JumpCloud or Okta Escalate complex issues … line Mac experience is essential Experience with Addigy, Jamf, JumpCloud or Okta Excellent problem-solving skills Understanding of networking fundamentals Strong communication and customer service skills Proactive team player If you are a Mac-focused IT professional who enjoys problem solving, learning new technologies and delivering excellent support ...

Customer Support Advisor Location: Manchester City Centre Salary: £26,600 per annum Full-time (Mon-Fri) We're recruiting for a fast-growing healthcare software company based in Manchester, looking to appoint a Customer Support Advisor to join their Service Desk team. This role is the first … point of contact for customers, supporting users via a customer portal and phone, logging and managing incidents, troubleshooting basic technical issues, and escalating more complex cases to 2nd Line/Customer Success teams. Key Responsibilities: Act as first-line support for customer queries Log and manage incidents ...

focus on Dynamics 365 CRM and FSM. Proven leadership experience in managing Dynamics CRM/FSM projects and application development. Experience with Dynamics 365 Customer Engagement (CE) modules, including Marketing, Sales, Customer Service, and Field Service (Field Service is a bonus). CPQ experience would ...

Infrastructure Project Consultant London | On-site £ 40,000 + 10% bonus Great opportunity for an IT Infrastructure Project Consultant with excellent customer service experience to support new and existing clients with IT and AV solutions across London. This is a client-facing role combining technical consulting, project coordination … internal and external use Provide regular updates and reporting on pre-sales and project activity to stakeholders What we’re looking for: Strong customer service background in a technical or IT-facing role Experience delivering or supporting IT infrastructure, AV, or technology projects Good understanding of networking ...

Customer Service Advisor - (Dutch speaking) - IT Consultancy - £18.85 Umbrella Figure - Fully Onsite No experience required, full training provided Dutch language skills are essential Overview: I'm currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including … manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident ...

energetic, motivated, and persistent with strong interpersonal skills and has the ability to build trust and must be someone who demonstrates deep customer expertise and empathy, who is committed to achieving brilliant experiences for our customers and who would like to play a pivotal role in cementing our reputation … Consultative Selling to help customers secure their environments Achieve a set revenue target, by selling a value-based solution to maximize ROI for the customer and maintain long-term relationships. Meet and exceed activity and sales targets, whilst ensuring business growth, loyalty and customer satisfaction Manage your individual ...

energetic, motivated, and persistent with strong interpersonal skills and has the ability to build trust and must be someone who demonstrates deep customer expertise and empathy, who is committed to achieving brilliant experiences for our customers and who would like to play a pivotal role in cementing our reputation … Consultative Selling to help customers secure their environments Achieve a set revenue target, by selling a value-based solution to maximize ROI for the customer and maintain long-term relationships. Meet and exceed activity and sales targets, whilst ensuring business growth, loyalty and customer satisfaction Manage your individual ...

DESCRIPTION Job Title: IT Service Desk Analyst Reporting to: Service Desk Manager Location: Ashford Overall Objective To work as part of the UNA IT Service Desk team to provide a high level of support and service to the English language user community of Europe and Africa … incidents, requests and project work arising on supported computer applications and platforms. Main Responsibilities Decision Making Authority Troubleshoot and provide first level support on Service Desk calls spanning a wide range of applications, systems and hardware. Create detailed service desk calls in AskMe (ServiceNow) tool, monitor, chase resolver ...

First Line Service Desk Analyst Location: Newcastle Salary: £27,000 (4 on 4 off shift after 6 months) Job Type: Permanent, Full-time Join a global organisation headquartered in the vibrant heart of Newcastle as an IT First Line Service Desk Analyst. This role is your chance … colleagues across the entire infrastructure via phone, email, walk-up, and chat. Collaborate with the wider IT team to resolve issues and improve service delivery. Log all interactions on Service Now with concise notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers ...

Senior Network Engineer for a leading technology consultancy. My client have a fantastic reputation in the market for combining deep technical expertise with outstanding customer service, the business specialises in LAN, Wi-Fi, Collaboration, and WAN technologies, supporting customers with innovative and secure IT solutions. The Role This … direct involvement in solving complex network issues. You will act as a senior escalation point for the team, manage high-priority incidents, and ensure service levels are consistently met, all while maintaining excellent customer relationships. You will lead by example, mentoring and guiding the team while remaining actively ...

Customer Success Manager Role Overview The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head of Customer Success. Key Responsibilities Manage the daily operations of the customer accounts. Ensure timely completion of customer onboarding processes, meeting set quality standards. Work closely with cross-functional teams to implement customer feedback strategies and improve service delivery. Track and report on customer satisfaction metrics ...

number one provider of secure, integrated cloud services to the small to mid-size market. About The Role The Client Services (Service Desk) team respond to unplanned incidents, events and service interruptions as quickly as possible, while minimising the impact on our customers and restoring the service to its operational state. Our Service Desk are the main point of contact for affected end users during service outages or degradation. Our Service Desk Engineers are the first point of contact for customers to report issues and incidents relating to their service. The role ...

FIELD SERVICE ENGINEER City of London c£42k + generous benefits Our client is a market leader in the Security Systems Integration sector, with almost 50 years' experience of delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. They … seeking to recruit and experienced Field Service Engineer to complement their established and successful team, tasked with dealing with daily fault requests, PPM duties and out of hours reactive duties for large scale, high end integrated systems from a broad client base and to look after the daily tasks ...

Customer Success Manager Role Overview The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head of Customer Success. Key Responsibilities Manage the daily operations of the customer success team. Ensure timely completion of customer onboarding processes, meeting set quality standards. Work closely with cross-functional teams to implement customer feedback strategies and improve service delivery. Track and report on customer satisfaction ...

join a well-established professional services company going through a period of change and transformation. Two new positions have been created to join their service desk team on a permanent basis based out of Salisbury (hybrid). We have successfully filled one of those positions and are now looking … second analyst to join the team! Your new roleYou will be joining an established Service Desk, reporting to the Service Desk Manager and working alongside the Service Delivery Manager, to resolve 1st Line tickets. We are ideally looking for someone who has worked in a similar sized ...

Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with over $75 billion of assets under management. … Level 1 Service Provider, our products and expanding digital and conversational AI capabilities help enterprises protect sensitive data, improve customer experience, and modernise the way they operate. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. With a strong ...

VoIP Support Technician - Sheffield * Excellent opportunity to join a growing IT and telecoms organisation supporting a varied customer base. * Sheffield-based, full-time permanent role providing technical support across VoIP and network services. * Hands-on position focused on VoIP platforms, network troubleshooting, system monitoring, and customer support. * Salary … client is an established UK technology services provider delivering VoIP and telecommunications solutions to a wide range of customers. They are known for their customer-first approach, service reliability, and commitment to technical excellence within a fast-paced support environment. What will you be doing? As a VoIP ...

bank holidays On-call allowance Continued training and career development opportunities Work with a diverse range of commercial and residential clients Your role Installation, service, and maintenance of fire alarm, CCTV, intruder alarm, and access control systems Carrying out fault-finding and repairs efficiently while maintaining high standards Ensuring … systems are compliant with relevant industry regulations and standards Providing excellent customer service on client sites Collaborating with the wider engineering team to manage schedules and complete projects on time This is a fantastic opportunity to work for a reputable company in London, offering strong career progression ...

efficient and resilient operations. The company operates as part of a larger global aviation group, contributing advanced software capabilities that strengthen operational visibility and customer service across the wider aviation services portfolio. Your new role The Data Engineer is a key member of the Customer Success function … with the business. This is a hands-on role, which focuses on migrating customer data from third-party systems into the company platform; all whilst ensuring that the data loaded is accurate, validated and ready to support a successful onboarding. They identify opportunities to re-use existing data flows ...