326 to 350 of 2,085 Customer Service Jobs in England

and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. As a Customer Support Specialist, you'll be the first point of contact for our customers and you'll be helping solve any queries and help troubleshoot any problems. Put simply, our … Customer Support Specialists are the digital face of Kroo! We believe our people and culture are what makes Kroo different, so we're keen to promote people development within the company so you'll also get the chance to broaden your skill-set and experience. We work in cross-functional collaborative teams, so you'll also work alongside our … product teams and developers to improve the customer experience on a day-to-day basis as well as the wider organisation. The Kroo is growing and we'd love to hear from you if you're interested in joining us in our journey. Here's what you will be doing: Provide and maintain exceptionally high levels of customer More ❯

Job summary How would you like to be involved in creating innovative solutions that directly benefit clinical staff and patients within the NHS? In the Informatics Merseyside Development Service, we use a variety of platforms to develop software applications and interfaces, supporting multiple NHS organisations. The Development Service is looking for a well organised and enthusiastic individual, who … is a strong problem solver with experience in one of our three service areas: Web Development (C#, Asp.net, Entity Framework, Blazor) Microsoft SharePoint (React, Typescript, JavaScript, CSS, C#) Integration of Systems (HL7, XML, JSON, JavaScript, Rhapsody). For more information about this Developer role, and about Informatics Merseyside, we will be hosting a brief and informal virtual session on … Microsoft Teams, that you are invited to join. Please email Michael Bland, Head of Development Service Michael.Bland@imerseyside.nhs.uk if you would like to be invited to join this session. What we can offer: Hybrid Working Role based training Continued personal and professional development A friendly and supportive environment Consideration of requests for Flexible working arrangements Health and wellbeing services More ❯

Pension* Close to town centre/bus station/train station Free Car Parking Attendance Bonus Scheme* Sick pay Scheme* 22 days holiday Bank Holidays, increasing with length of service to a max of 30 days *after a qualifying period. As a Cyber Security Engineer, you will join our growing team with its increased focus and business growth in … action on security matters to our clients and internal colleagues as well as working on Cyber Essentials, Cyber Essentials Plus assessments and all other services within our Security portfolio. Customer service is a priority, as such you will enjoy the interaction and building rapport with our existing, varied customer base. What you’ll be doing: Liaising with … customer to understand client requests and how best resolve issues Supporting project implementations from initial customer training through to ongoing support Working on Cyber Essentials & IASME Assured Level 1 assessments Working on Cyber Essentials Plus & IASME Assured Level 2 (Audited) audits Carrying out Internal Vulnerability Scanning (including customising reporting) Carrying out External Penetration Testing (including customising reporting) Using More ❯

robust access controls, and ensuring accurate inventory of IT assets. Working closely with ICT and key stakeholders, they will align asset strategies with organisational goals, mitigate risks, and embed service excellence throughout. Main duties of the job Reporting to the Head of ICT Service Operations, they will be responsible for ensuring that we deliver a prompt, efficient and … each and every one of our customers, each and every time. They will oversee the technical provisions of Logistics to ensure that Innovate consistently deliver the exceptional levels of service we promise. The key elements of the role encompass: - Capacity Management Continual Service Improvement Stakeholder Management Customer success engagement Asset Management Reporting and Documentation to management and … to improve the overall recording of all assets. Implementing strong access controls to ensure that only authorised personnel have access to IT assets Work with the Head of ICT Service Operations and with the ICT configuration and logistics manager in the delivery and recording of the assets across all our stakeholders Asset Management Maintain a comprehensive inventory of all More ❯

Customer Account Manager - Managed Services Location: Manchester (Hybrid working, 3 days office, 2 days home) Salary: to £28-30k Dep on experiences + £8-10k Commission + Bens Our client, an expanding and dynamic provider of managed services is looking to recruit a Customer Relationship Manager to join their customer excellence and account management team … Main purpose of Role: Working closely with the named Account Directors across a nominated Account Roster and the broader business functions to support the creation of the best possible Customer Experience, Retention of Annual recurring revenues and incremental Account spend. As part of the overall engagement, support the Account Directors in working to drive cross sell and upsell opportunities … leading role supporting the Account Director within named Accounts on run rate business. Work working closely with the team to bring new contacts and opportunities to light through close customer management. Engage directly in their own named accounts drive growth and ensure the retention of the support renewal and recurring revenues. Continue to develop incremental opportunities by identifying cross More ❯

Job Title: 1st Line Support Engineer Salary: £25,000-£27,000 per annum Location: Oxford Industry: Managed Service Provider (MSP) About the Role We are looking for a motivated and customer-focused 1st Line Support Engineer to join our client's growing Managed Service Provider (MSP) team. You'll be the first point of contact for clients … first line of support for client IT queries via phone, email, and ticketing system Troubleshoot hardware, software, and network issues Log, prioritise, and escalate incidents when necessary Provide excellent customer service, keeping clients updated throughout the process Support the onboarding of new users, including account setups and configurations Document solutions and contribute to the internal knowledge base Skills … Office 365, and common desktop applications Basic knowledge of networking concepts (DNS, DHCP, TCP/IP) Strong problem-solving skills and a logical approach to troubleshooting Excellent communication and customer service skills What We Offer £25,000-£27,000 annual salary Exposure to a wide range of IT systems and environments Ongoing training and career development opportunities Supportive More ❯

Customer Service Advisor/Receptionist needed in Birmingham. This role starts Mon 8th Sept to Fri 26th Sept. Mon to Thur 1-9pm Fri 10am-6pm. This role will be paying £13 per hour. ABOUT YOU Ability to take ownership of issues and associated responsibility for completing a task Well-organised with attention to detail and self More ❯

Architects and Lead Engineers, you'll help uphold and evolve coding standards, patterns, and security practices. You'll provide both functional and technical expertise in Microsoft Dynamics 365 CE (Customer Engagement) for Sales and Customer Service, working closely with key stakeholders to enhance business operations. Additionally, you'll contribute to peer reviews, resolve 3rd-line support issues … Adhere to secure development practices and change control processes Collaborate in an Agile environment using Azure DevOps What You'll Need: Proven experience with Microsoft Dynamics 365 CE (Sales & Customer Service) Strong understanding of KingswaySoft for data integration Experience with SQL and SQL Server Integration Services (SSIS) Proficiency in C# (.NET) and JavaScript for server-side and client More ❯

Service Desk Administrator Annual Salary: £28,000 - £32,000 Location: London Job Type: Full-time We are seeking a dedicated and knowledgeable Service Desk Administrator to join our dynamic team. This role is ideal for someone who thrives in providing first-line support and excels in resolving technical issues efficiently and effectively. The successful candidate will have a … strong background in customer service and a solid understanding of MS Office. Day-to-day of the role: Manage customer queries, orders, and service calls both over the telephone and via email. Liaise daily with the field service team to ensure smooth operations. Log service calls and assign them to field-based engineers. Manage … the stock of parts for the field service team, including ordering and returns. Place orders with a range of suppliers and manage the internal database to track and move parts to engineers. Count and reconcile all cash brought in by the field team. Schedule service calls based on SLA priority and send out daily service reports. Order More ❯

Service Desk Administrator Annual Salary: £28,000 - £32,000 Location: London Job Type: Full-time We are seeking a dedicated and knowledgeable Service Desk Administrator to join our dynamic team. This role is ideal for someone who thrives in providing first-line support and excels in resolving technical issues efficiently and effectively. The successful candidate will have a … strong background in customer service and a solid understanding of MS Office. Day-to-day of the role: Manage customer queries, orders, and service calls both over the telephone and via email. Liaise daily with the field service team to ensure smooth operations. Log service calls and assign them to field-based engineers. Manage … the stock of parts for the field service team, including ordering and returns. Place orders with a range of suppliers and manage the internal database to track and move parts to engineers. Count and reconcile all cash brought in by the field team. Schedule service calls based on SLA priority and send out daily service reports. Order More ❯

Service Desk Administrator Annual Salary: £28,000 - £32,000 Location: London Job Type: Full-time We are seeking a dedicated and knowledgeable Service Desk Administrator to join our dynamic team. This role is ideal for someone who thrives in providing first-line support and excels in resolving technical issues efficiently and effectively. The successful candidate will have a … strong background in customer service and a solid understanding of MS Office. Day-to-day of the role: Manage customer queries, orders, and service calls both over the telephone and via email. Liaise daily with the field service team to ensure smooth operations. Log service calls and assign them to field-based engineers. Manage … the stock of parts for the field service team, including ordering and returns. Place orders with a range of suppliers and manage the internal database to track and move parts to engineers. Count and reconcile all cash brought in by the field team. Schedule service calls based on SLA priority and send out daily service reports. Order More ❯

their IT issues. Key Responsibilities of the 1st Line IT Support Engineer include: Providing 1st Line technical support to clients via telephone, email and face to face Logging all service tickets Responding to technical issues in a timely manner and escalating where necessary Prioritising and managing your own workload to ensure Service Level Agreements are met Providing strong … customer service to all clients as well as building good working relationships with customers Setting up laptops, PCs and mobile phones as well as user accounts. Key Requirements of the 1st Line IT Support Engineer will include: A passion for IT and technology Experience working within an IT Helpdesk environment would be beneficial, ideally 1 years’ experience but … not essential Strong communication skills Excellent customer service skills A willingness to learn and proactive attitude Strong work ethic Excellent problem-solving skills and able to troubleshoot and resolve issues Team player Ability to work under pressure and to deadlines. More ❯

involve: Maintain and repair complex Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas Manage and maintain functional and managed control rooms. Provide excellent customer service while working to Service Level Agreements (SLAs) Support and maintain Perimeter Detection Systems. Execute planned preventative maintenance (PPM) Update the helpdesk on job status and outcomes. … What We're Looking for the role of CCTV Engineer: Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems). Strong customer service skills. Knowledge of Access Control systems with Site Mustering (advantageous). A valid driving license. Flexibility with working hours when required. Desirable experience with: PIDs, Galaxy Alarms, Cortech, CEM Access More ❯

Overview Maps Reporting Specialist with Dutch Language Location - London (22 Bishopsgate, City of London, London EC2N 4A) Work Model - Hybrid. Responsibilities Are you passionate about customer service and fluent in Dutch? We are looking for a dedicated individual to join our London team as a Maps Reporting Specialist with Dutch Language. Your responsibilities include delivering exceptional customer support for our maps service, analyzing and reporting map data to ensure precision and quality, and collaborating with a global team to improve user experience. Skills and Requirements Must have good oral & written communication skills and the ability to read, write, & speak fluent English and Dutch. English fluency is a requirement as all tools, communication, documentation, training, work … Ideal candidate 2+ years technical support or other problem-solving experience required. Skilled researcher and comfortable using a variety of online sources. Keen attention to detail and self-motivated. Customer service background (Communications team) preferred, but not necessary. Perform information validation by calling if required. QGIS skills would be an advantage. Able to maintain positive attitude and attention More ❯

Overview Maps Reporting Specialist with JAPANESE Language Location & Work Model Location - London (22 Bishopsgate, City of London, London EC2N 4A) Work Model - Hybrid. Responsibilities Are you passionate about customer service and fluent in JAPANESE? We're looking for a dedicated individual to join our London team as a Maps Reporting Specialist with Japanese Language. Your responsibilities would include … delivering exceptional customer support for our maps service, analyzing and reporting map data to ensure precision and quality, and collaborating with a global team to improve user experience. Skills and Requirements Skills and Requirements : Must have good oral & written communication skills and the ability to read, write, & speak fluent English and Japanese. English fluency is a requirement as … Ideal Candidate 2+ years technical support or other problem solving experience required. Skilled researcher and comfortable using a variety of online sources. Keen attention to detail and self-motivated. Customer service background (Communications team) preferred, but not necessary. Perform information validation by calling if required. QGIS skills would be an advantage. Able to maintain positive attitude and attention More ❯

owning them to resolution. Answering and logging all incidents/requests whether received via phone, email or face to face. Resolving 95% of incidents/requests coming into the Service Desk owning from inception to completion. Create and administer user and email accounts for the companies Active Directory and Office365 systems. Installation, configuration and support of Microsoft Operating systems … best practice - Antivirus, Backup/Restore Hardware build and repair including peripherals Maintain and administer mobile phones and their operating systems Support of video conferencing equipment Develop and expand Service Desk knowledge base Provide holiday cover for other members of staff including some in other parts of the UK - staying away will be necessary Project a positive image of … IT and maintain/develop good working relationships with both internal and external customers to improve service delivery. PERSON PROFILE: QUALIFICATIONS, SKILLS AND EXPERIENCE An aptitude for learning and a passion for technology Hardware repair skills preferable Knowledge of mobile phones and their operating systems specifically iOS and Android Exceptional customer service skills Excellent written as well More ❯

Desk Based Account Manager Industry: IT Managed Services Location: Manchester (Hybrid) Salary: £30,000 basic + £15,000 OTE About the Role We are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service … client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals. Key Responsibilities * Manage a portfolio of existing clients, providing exceptional customer service and proactive account support.* Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction.* Identify upselling and cross-selling opportunities across a … and effective resolutions.* Support contract renewals, negotiate pricing where required, and ensure client retention.* Track and manage sales opportunities using CRM systems, ensuring accurate pipeline reporting.* Collaborate closely with service delivery and support teams to ensure smooth ongoing service. Key Requirements * Experience in account management, sales, or customer service within the IT or technology sector (managed services More ❯

Role: Account Manager Industry: IT Managed Services Location: Manchester (Hybrid) Salary: £30,000 basic + £15,000 OTE About the Role We are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service sales … client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals. Key Responsibilities * Manage a portfolio of existing clients, providing exceptional customer service and proactive account support. * Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction. * Identify upselling and cross-selling opportunities across a … and effective resolutions. * Support contract renewals, negotiate pricing where required, and ensure client retention. * Track and manage sales opportunities using CRM systems, ensuring accurate pipeline reporting. * Collaborate closely with service delivery and support teams to ensure smooth ongoing service. Key Requirements * Experience in account management, sales, or customer service within the IT or technology sector (managed services More ❯

Trade Floor Support Engineer – 3-month contract – London My Customer is seeking a Trade Floor Support Engineer to join our dynamic team supporting high-performance users, including Traders and VIPs, in a high-pressure financial services setting. As a key member of the IT support team, you will provide hands-on desktop support up to 2nd line for our … Strong technical troubleshooting across Windows, Microsoft 365, and end-user devices Familiarity with bespoke trading applications such as Bloomberg Experience with mobile device management (preferably Microsoft Intune) Proficiency with service desk tools (Avanti, ServiceNow, etc.) Understanding of business priorities and ability to triage support based on impact and urgency Outstanding interpersonal and customer service skills, with the … Engineer Provide 1st and 2nd line desktop support to traders, front-office staff, and VIP users Troubleshoot hardware, software, and bespoke application issues efficiently Manage and resolve incidents using service desk tools (Avanti preferred, ServiceNow and others acceptable) Support Microsoft 365 environment and related technologies Provide meeting room and AV support to ensure high service availability Support and More ❯

the talent partner for this role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements. Do you have excellent customer service skills and experience? Have you got experience of using database systems to input and track customer information? Consider the role of a programme support executive at … Support Executive is responsible for coordinating and booking essential support for candidates with specific needs and assisting customers who call the Helpline. The Programme Support Executive will have strong customer services skills and will be required to work with multiple stakeholders, both internal and external. They will be working with multiple IT systems and will ensure that all administration … Assist Digitally Excluded Customers: Guide customers through the process of creating and managing online accounts, ensuring they can access and utilize our services effectively. Complaint and Query Handling: Address customer complaints and queries in a timely and professional manner, providing accurate information and solutions. Ensuring prompt and effective contact and responses to all commissioners, Reed in Partnership staff, partners More ❯

involve: Maintain and repair complex Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas Manage and maintain functional and managed control rooms. Provide excellent customer service while working to Service Level Agreements (SLAs) Support and maintain Perimeter Detection Systems. Execute planned preventative maintenance (PPM) Update the helpdesk on job status and outcomes. … What We're Looking for the role of CCTV Engineer: Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems). Strong customer service skills. Knowledge of Access Control systems with Site Mustering (advantageous). A valid driving license. Flexibility with working hours when required. Desirable experience with: PIDs, Galaxy Alarms, Cortech, CEM Access More ❯

involve: Maintain and repair complex Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas Manage and maintain functional and managed control rooms. Provide excellent customer service while working to Service Level Agreements (SLAs) Support and maintain Perimeter Detection Systems. Execute planned preventative maintenance (PPM) Update the helpdesk on job status and outcomes. … What We're Looking for the role of CCTV Engineer: Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems). Strong customer service skills. Knowledge of Access Control systems with Site Mustering (advantageous). A valid driving license. Flexibility with working hours when required. Desirable experience with: PIDs, Galaxy Alarms, Cortech, CEM Access More ❯

involve: Maintain and repair complex Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas Manage and maintain functional and managed control rooms. Provide excellent customer service while working to Service Level Agreements (SLAs) Support and maintain Perimeter Detection Systems. Execute planned preventative maintenance (PPM) Update the helpdesk on job status and outcomes. … What We're Looking for the role of CCTV Engineer: Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems). Strong customer service skills. Knowledge of Access Control systems with Site Mustering (advantageous). A valid driving license. Flexibility with working hours when required. Desirable experience with: PIDs, Galaxy Alarms, Cortech, CEM Access More ❯

Customer Support Specialist (German Speaking) Sheffield | Full-time, Permanent | Monday–Friday, 9am–5pmStarting salary: £23,000 | Standard holidaysFull training provided – a fantastic development opportunity for those looking to grow within a tech company!Verus Recruitment is delighted to support our client, a growing tech business based in Sheffield, in the search for a Customer Support Specialist . This … be provided. All we ask is that you bring a positive attitude, a willingness to learn, and a genuine enthusiasm for helping others. What you’ll do: Respond to customer support requests in a helpful and professional manner. Troubleshoot technical queries and resolve issues through to completion. Build trust with customers through clear, supportive communication. Provide remote setup and … training sessions for new users. Accurately log and share key information using internal systems. Act as a customer advocate and champion for the brand. What we’re looking for: Fluent in German and English (spoken and written). Experience working in a customer service role. A real passion for delivering excellent customer service. Strong communication, organisational More ❯

owning them to resolution. Answering and logging all incidents/requests whether received via phone, email or face to face. Resolving 95% of incidents/requests coming into the Service Desk owning from inception to completion. Create and administer user and email accounts for the companies Active Directory and Office365 systems. Installation, configuration and support of Microsoft Operating systems … best practice - Antivirus, Backup/Restore Hardware build and repair including peripherals Maintain and administer mobile phones and their operating systems Support of video conferencing equipment Develop and expand Service Desk knowledge base Provide holiday cover for other members of staff including some in other parts of the UK - staying away will be necessary Project a positive image of … IT and maintain/develop good working relationships with both internal and external customers to improve service delivery. PERSON PROFILE: QUALIFICATIONS, SKILLS AND EXPERIENCE An aptitude for learning and a passion for technology Hardware repair skills preferable Knowledge of mobile phones and their operating systems specifically iOS and Android Exceptional customer service skills Excellent written as well More ❯