351 to 375 of 1,204 Customer Service Jobs in England

Security Service Engineer London We're looking for an experienced Service Engineer to support and maintain critical smart building and electronic security systems across our client portfolio. This is a field-based, hands-on role focused on keeping systems running reliably through a mix of reactive support … scheduled maintenance. What you'll be doing: Responding to service calls and planned maintenance tasks across multiple client sites Fault-finding, repairing, and maintaining CCTV, access control, and IP-based networked systems Supporting smart building and integrated technology environments, including BMS-connected systems Working directly with client site teams ...

Security Service Engineer London We’re looking for an experienced Service Engineer to support and maintain critical smart building and electronic security systems across our client portfolio. This is a field-based, hands-on role focused on keeping systems running reliably through a mix of reactive support … scheduled maintenance. What you’ll be doing: Responding to service calls and planned maintenance tasks across multiple client sites Fault-finding, repairing, and maintaining CCTV, access control, and IP-based networked systems Supporting smart building and integrated technology environments, including BMS-connected systems Working directly with client site teams ...

Service Desk Advisor This a lovely company based in Welwyn Garden who are looking for a Service Desk Advisor to join their team as soon as possible. You will only be dealing with business customers in this corporate driven company. In this role, no day is ever … rotational basis (You will be paid for this) Occasional site visits to assist with installations and diagnosing faults. Compiling bespoke data reports on customer’s consumption, highlighting and suggesting areas for cost reduction and identifying trends in usage. Raising ad-hoc invoices for department purchases working closely with ...

customer-focused IT professional looking to grow your career within a forward-thinking MSP environment? An established Managed Service Provider based in Oxfordshire, are looking for a dedicated IT Support professional to join our technical support team. This is a fantastic opportunity to work across a diverse customer … setting. This role offers hybrid working, with an expectation of being in the office at least three days per week, as well as visiting customer sites when required. What you’ll do: Provide helpdesk support to end-users via telephone and email, resolving hardware, software, and network-related issues ...

Trainee Service Technician/Delivery Driver Oxfordshire area About Us Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything they do? If you're a motivated, customer-focused individual with a clean driving licence … vested interest in the company, where we can all contribute to and share in the companys success. We are looking for a dedicated Trainee Service Technician/Delivery Driver to join us, working Sunday to Thursday across Oxford and the surrounding areas, feeding from our Thame service location. ...

Full-time Office based (as per above sites) Role Type: Permanent MUST BE EITHER SECURITY CLEARED - OR HAVE THE ABILITY TO UNDERTAKE Team/Service Overview The Patch Management service helps customers ensure their End User devices as well as their Servers are patched and security compliant. … provide users with the best possible upgrade experience, and we achieve this by using our mature and comprehensive standard process and tools. The service is governed and controlled by the Release team. Patch Management is a global service delivered from the UK, India, and South Africa locations. What ...

Microsoft Power Platform (Power Apps, Power Automate, Power Pages, Dataverse) with Entra ID integrated. Strong knowledge of Dynamics 365 modules (such as Sales, Customer Service, or Field Service). Familiarity with Azure services and integration approaches (APIs, Logic Apps, Service Bus). Coding experience with JavaScript ...

unable to offer graduate or visa sponsorship, and no visa extensions can be offered for this role. Main duties of the job Technical Support & Service Delivery Provide high-quality first and second-line technical support to internal and external staff ensuring a high level of customer service … resolve hardware and software issues across servers desktops mobiles and peripherals Participate in an out-of-hours on-call rota to ensure continuous service delivery for our critical operations Infrastructure Maintenance & Improvement Oversee the IT infrastructure including hardware software and network components. Provide technical support and training to employees ...

including desktops and mobile devices, Windows Server, basic networking, and some experience with Active Directory, among any further skills. Alongside the technical skills, excellent customer service and communication skills are essential, and you will be supporting users in person, over the phone, and via remote sessions. Experience working … with a Service Desk/Service Management tool or ticketing system will be very very beneficial, as well as good documentation skills to manage escalations. This role presents a great opportunity for a support technician looking to join a growing and professional environment, working as part ...

tickets through to resolution, troubleshooting end user and data issues - Supervise the helpdesk team, ensuring prompt resolution of tickets with a high level of customer satisfaction - Maintain and enhance IT service management processes via Jira, ensuring effective project management and ticket resolution - Work closely with users accessing applications … solving abilities, particularly in troubleshooting Windows 10 and 11 operating systems, basic network issues, and overall ITSM processes - Proficiency in using Jira for IT service management and project management, and Google Workspace for collaboration - Knowledge of Citrix environments and the ability to support users in accessing their applications - Exceptional ...

support, including troubleshooting connectivity issues, replacing equipment, and assisting remote teams with escalations. Maintain accurate records of work completed, parts used, and updates within service management systems. Ensure excellent customer service and communication at all times. Travel to various customer locations across the UK as required. … with hands-and-feet network support, including switch replacements, patching, and hardware swaps. Strong problem-solving ability and confidence working independently. Excellent communication and customer-facing skills. Desirable Vendor certifications (e.g., Lenovo, HP, Dell, Canon, Ricoh). Experience working in multi-site field service roles. ...

business opportunities, keeping on top of market and competitor trends and relevant industry developments to contribute to the company business plan. Foster strong customer relationships, clearly communicating technical details and service capabilities and always ensuring high service standards. Proactively addressing non-conformances and providing timely feedback … cross-sell additional business services, especially across other sites within the business group. Collaborate with account managers, administration staff and operations to ensure seamless service delivery and contract management. Manage the tender process, including document reviews, tender writing, financial analysis, and ensuring compliance with Tender Governance procedures. Prepare ...

smaller, friendly but integral team within the business. The main purpose of the role is to maintain the asset data that underpins the customer portfolio to maximise revenue and to resolve customer queries. This is mainly a back-office role, most of the customer queries are received … email, then it is the Asset Analysts job to provide a solid front-line service for the meter and network services. Maintain the asset data and ensure the meter databases and industry registers are accurate through reporting and reconciliations. Track and recover meter assets that have been removed from ...

Field Service Technician | Field-based role covering the South Coast, ideally suited to candidates based in or around Southampton | Full Time | £26,000 – £30,000 pa Established for over 20 years, our client provides end-to-end store systems support for retailers with multiple sites throughout … beyond. The position will be field-based and will involve some weekend work in order to meet customer demands. Hours of work 75 hours per fortnight, Monday to Saturday week one and Tuesday to Friday week two. Alternate Sundays on-call on a paid overtime basis. The exact working ...

market leader, offers career progression in fast paced business with a family friendly environment. Duties Include: You will be working as part of the Service Technical department providing technical advice to external Engineers You will use your skills to interpret and explain technical information and instructions. You will understand … customer requirements and show a good technical aptitude combined with the ability to give advice by telephone with clarity and diplomacy. You will be confident giving technical advice and will give our customer world class customer service. You will be target driven and your performance will ...

IRIS Software Group , we help more than 100,000 UK organisations -from accountancy firms and schools to growing businesses -work smarter every day. Our Customer Renewals team makes sure those customers stay with us year after year by providing a smooth, transparent renewal experience and resolving queries with care. … people who keep everything running -ensuring customers feel supported, valued, and confident in their choice to stay with IRIS. Were now looking for a Customer Renewals Team Lead to guide and motivate a small team (around five people) across multiple locations. Youll help shape how we engage with ...

hold key relationships with suppliers and internal stakeholders, always maintaining good channels of communication. Role Responsibilities Key responsibilities will include but not limited to: Customer Order Validation Responsible for entering sales orders, in line with customer order details. Accurately check all customer orders to ensure that … minimum information has been provided by the Sales team including but not limited to: Customer information (contact details, delivery information) Full description of the goods and services sold. Financial information Billing details Ensuring credit checks have been performed. Service start and end dates Signed documentation (e.g., Order forms ...

front line of IT support where your expertise keeps users productive and the business moving. Our Client has a requirement for a 2nd Line Service Desk Technician , who will be required to work on a 6 month contract basis in Warrington . Role Purpose: Our Client is seeking … professional and customer-oriented Second-Line IT Support Technician to deliver reliable on-site technical support to end-users. The postholder will serve as the primary local IT presence, ensuring the continuity and efficiency of day-to-day technology operations through effective issue resolution, equipment maintenance, and user assistance. ...

Service Engineer Security Systems Location: (Southwest Swindon/Bristol/Bath area) Sector: Security, Electrical & Building Technology Salary: £35-40,000 DOE Holt Engineering Group is working with a well-established and forward-thinking security systems provider delivering cutting-edge electronic security and life-safety solutions across … Europe. Were seeking an experienced Service Engineer to join a respected, employee-owned security technology business specialising in the maintenance and support of integrated security systems across commercial and critical infrastructure sites. This is an excellent opportunity for a technically skilled professional who takes pride in delivering exceptional service ...

Support Engineer (Infrastructure & Azure) My client is seeking a proactive and customer-focused IT Support Engineer to join their growing digital and IT function. This is an excellent opportunity for someone who enjoys hands-on technical work, modern cloud technologies, and delivering high-quality support to users across … networking infrastructure, including basic router and firewall configuration Follow ITIL-aligned processes for incident, problem, and change management Maintain accurate documentation and contribute to service improvements Carry out on-site technical surveys, installations, and support when required Experience & Skills Experience in a customer-facing technical support role ...

enjoying what you do? If that sounds like you, this could be a great opportunity. We are working with a well-established IT Managed Service Provider that continues to grow steadily, bringing on new customers and expanding their service desk team. They are looking for an experienced … technical documentation Contributing to the Out of Hours rota when required What they’re looking for Ideally, experience working in an MSP or IT service environment A confident communicator with excellent customer service skills Strong troubleshooting and problem-solving ability Experience at 2nd Line level with most ...

Analyst to join our dynamic IT team. This role is ideal for someone with a strong technical background and a passion for delivering exceptional customer service. You will be the first point of contact for IT issues, providing support both remotely and in person. Role and Responsibilities Deliver outstanding … customer service via phone, email, and face-to-face interactions. Diagnose and resolve technical issues efficiently, escalating when necessary. Support Windows 10/11 environments and Microsoft Office 365 applications. Assist with AOVPN, Autopilot, and Azure configurations (preferred). Provide remote support using VPN and other remote tools. ...

shift allowance In addition, you will also get these great benefits: Annual Leave Entitlement 31 days entitlement (including statutory bank holidays) which increases with service! Holiday Buy SchemeBuy up to 5 additional days Enhanced Pension Plan including ArrowXL company contributions Life Insurance Company funded 2x basic salary life cover … from day one Enhanced maternity, paternity, adoption and shared parental leave Long Service Awards Awarded for every 5 years service Employee of the Month Incentives Local winners across the country plus an overall winner chosen by the CEO Progression and Development Opportunities Investment into your career path ...

Customer Operator Red Recruitment is recruiting a Customer Operator to join our client who offers CCTV and Alarm Services to other businesses. The ideal candidate will be reviewing CCTV footage and handling inbound and outbound calls as well as completing administrative tasks relating to the footage. This role … this role, please note the client will conduct credit checks and background referencing (for the past 5 years). Benefits and Package for a Customer Operator: Salary: £26,667 per annum Hours: 4 on 4 off, Day and Night Shifts (Day Shifts 7am - 7pm, Night Shifts 7pm - 7am) Contract ...

Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll be the main point of contact for clients, engineers … users, ensuring maintenance and service requests are handled promptly and within SLA. Your role includes managing calls, scheduling engineers, and keeping all parties informed to ensure smooth service delivery. Our core hours are Monday to Friday, 8:30am5:30pm. The Support Centre operates 7 days a week with ...