SLA Contract Job Trends in the City of London

Service Level Agreement (SLA)
Central London > City of London

The table below provides summary statistics and contractor rates for jobs advertised in the City of London requiring SLA skills. It covers contract job vacancies from the 6 months leading up to 3 November 2025, with comparisons to the same periods in the previous two years.

6 months to
3 Nov 2025
Same period 2024 Same period 2023
Rank 105 113 115
Rank change year-on-year +8 +2 +60
Contract jobs citing SLA 14 14 31
As % of all contract jobs in the City of London 0.83% 0.67% 1.11%
As % of the Quality Assurance & Compliance category 4.00% 4.11% 7.11%
Number of daily rates quoted 11 10 16
10th Percentile £201 £211 £271
25th Percentile £377 £319 £414
Median daily rate (50th Percentile) £508 £485 £500
Median % change year-on-year +4.64% -3.05% +53.92%
75th Percentile £575 £544 £588
90th Percentile £585 £609 £642
Central London median daily rate £496 £483 £500
% change year-on-year +2.69% -3.55% +53.92%
Number of hourly rates quoted 1 0 0
Median hourly rate £26.57 - -
Central London median hourly rate £26.57 - -

All Quality Assurance and Compliance Skills
City of London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in the City of London.

Contract vacancies with a requirement for quality assurance or compliance skills 350 341 436
As % of all contract IT jobs advertised in the City of London 20.72% 16.28% 15.62%
Number of daily rates quoted 254 192 325
10th Percentile £327 £350 £400
25th Percentile £414 £463 £495
Median daily rate (50th Percentile) £539 £563 £580
Median % change year-on-year -4.22% -3.02% -1.28%
75th Percentile £685 £675 £695
90th Percentile £827 £750 £788
Central London median daily rate £550 £550 £584
% change year-on-year - -5.78% +1.08%
Number of hourly rates quoted 5 0 1
10th Percentile £26.53 - -
25th Percentile £26.57 - £71.25
Median hourly rate £34.00 - £72.50
Median % change year-on-year - - +271.79%
75th Percentile £56.75 - £73.75
90th Percentile £75.95 - -
Central London median hourly rate £34.48 £35.00 £72.50
% change year-on-year -1.49% -51.72% +137.70%

SLA
Job Vacancy Trend in the City of London

Historical trend showing the proportion of contract IT job postings citing SLA relative to all contract IT jobs advertised in the City of London.

SLA job vacancy trend in the City of London

SLA
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for jobs in the City of London citing SLA.

Contractor daily rate distribution trend for jobs in the City of London citing SLA

SLA
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing SLA in the City of London over the 6 months to 3 November 2025.

Daily rate histogram for SLA in the City of London

SLA
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for jobs in the City of London citing SLA.

Contractor hourly rate distribution trend for jobs in the City of London citing SLA

SLA
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (7.14%) Microsoft Exchange
Applications
1 1 (7.14%) Microsoft Excel
1 1 (7.14%) Microsoft Office
1 1 (7.14%) Microsoft PowerPoint
Cloud Services
1 3 (21.43%) Microsoft 365
2 2 (14.29%) Azure
2 2 (14.29%) Cloud Computing
2 2 (14.29%) IaaS
2 2 (14.29%) PaaS
2 2 (14.29%) SaaS
3 1 (7.14%) AWS
3 1 (7.14%) ChatGPT
3 1 (7.14%) Microsoft Copilot
Communications & Networking
1 2 (14.29%) Firewall
1 2 (14.29%) VPN
1 2 (14.29%) Wi-Fi
Database & Business Intelligence
1 2 (14.29%) SQL Server
General
1 8 (57.14%) Social Skills
2 5 (35.71%) Finance
3 4 (28.57%) Legal
4 2 (14.29%) Analytical Skills
4 2 (14.29%) Banking
4 2 (14.29%) Marketing
5 1 (7.14%) Financial Institution
5 1 (7.14%) Investment Banking
5 1 (7.14%) Telecoms
Job Titles
1 3 (21.43%) Procurement Manager
1 3 (21.43%) Service Manager
2 2 (14.29%) Analyst
2 2 (14.29%) Support Engineer
3 1 (7.14%) 2nd Line Engineer
3 1 (7.14%) 2nd Line Support
3 1 (7.14%) 2nd Line Support Engineer
3 1 (7.14%) Configuration Analyst
3 1 (7.14%) Configuration Management Analyst
3 1 (7.14%) IT Manager
3 1 (7.14%) IT Services Manager
3 1 (7.14%) ITIL Manager
3 1 (7.14%) ITIL Service Manager
3 1 (7.14%) Lead
3 1 (7.14%) PMO Manager
3 1 (7.14%) Security Specialist
3 1 (7.14%) Service Analyst
3 1 (7.14%) Service Desk Analyst
3 1 (7.14%) Service Management Specialist
3 1 (7.14%) Supplier Manager
Miscellaneous
1 2 (14.29%) Onboarding
1 2 (14.29%) Web Conferencing
2 1 (7.14%) Analytical Mindset
2 1 (7.14%) CMDB
Operating Systems
1 5 (35.71%) Windows
2 3 (21.43%) Windows 10
3 2 (14.29%) Linux
3 2 (14.29%) Windows Server
Processes & Methodologies
1 7 (50.00%) ITIL
2 3 (21.43%) Change Management
2 3 (21.43%) Contract Negotiation
2 3 (21.43%) Stakeholder Engagement
2 3 (21.43%) Stakeholder Management
3 2 (14.29%) Break/Fix
3 2 (14.29%) Collaborative Working
3 2 (14.29%) Continuous Improvement
3 2 (14.29%) Cost Reduction
3 2 (14.29%) Data Analysis
3 2 (14.29%) Data Enrichment
3 2 (14.29%) Data Security
3 2 (14.29%) Indirect Procurement
3 2 (14.29%) ITSM
3 2 (14.29%) Multi-Factor Authentication
3 2 (14.29%) Network Management
3 2 (14.29%) Performance Metrics
3 2 (14.29%) Risk Management
3 2 (14.29%) Service Management
3 2 (14.29%) Stakeholder and Relationship Management
Programming Languages
1 1 (7.14%) PowerShell
Qualifications
1 2 (14.29%) Degree
1 2 (14.29%) ITIL Certification
1 2 (14.29%) MCITP
1 2 (14.29%) Microsoft Certification
1 2 (14.29%) SC Cleared
1 2 (14.29%) Security Cleared
2 1 (7.14%) PMI Certification
2 1 (7.14%) PMP
Quality Assurance & Compliance
1 3 (21.43%) ISO/IEC 27001
2 1 (7.14%) COBIT
2 1 (7.14%) Cyber Essentials
2 1 (7.14%) Cyber Essentials PLUS
2 1 (7.14%) Data Quality
2 1 (7.14%) NIST
2 1 (7.14%) PMO
2 1 (7.14%) QA
System Software
1 2 (14.29%) Active Directory
Systems Management
1 2 (14.29%) Microsoft Intune
1 2 (14.29%) SCOM
2 1 (7.14%) SCCM
Vendors
1 7 (50.00%) Microsoft
2 3 (21.43%) ServiceNow
3 2 (14.29%) HP
3 2 (14.29%) Oracle
4 1 (7.14%) Ariba
4 1 (7.14%) Bloomberg
4 1 (7.14%) Dell
4 1 (7.14%) Reuters
4 1 (7.14%) SAP
4 1 (7.14%) Snow