SLA Contracts in the City of London

Service Level Agreement (SLA)
Central London > City of London

The table below provides summary statistics for contract job vacancies advertised in the City of London requiring SLA skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited SLA over the 6 months leading up to 16 June 2024, comparing them to the same period in the previous two years.

6 months to
16 Jun 2024
Same period 2023 Same period 2022
Rank 93 133 143
Rank change year-on-year +40 +10 -13
Contract jobs citing SLA 34 33 47
As % of all contract jobs advertised in the City of London 1.56% 0.96% 1.13%
As % of the Quality Assurance & Compliance category 9.26% 6.92% 7.48%
Number of daily rates quoted 22 16 37
10th Percentile £206 £168 £173
25th Percentile £404 £200 £206
Median daily rate (50th Percentile) £530 £325 £513
Median % change year-on-year +63.08% -36.59% +20.59%
75th Percentile £650 £570 £585
90th Percentile £699 £675 £715
Central London median daily rate £530 £283 £513
% change year-on-year +87.28% -44.78% +28.13%
Number of hourly rates quoted 2 0 4
10th Percentile £16.60 - £19.13
25th Percentile £17.50 - £23.06
Median hourly rate £20.00 - £43.50
75th Percentile £22.50 - £62.75
90th Percentile £23.40 - £64.55
Central London median hourly rate £23.00 £25.00 £41.50
% change year-on-year -8.00% -39.76% +107.50%

All Quality Assurance and Compliance Skills
City of London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in the City of London.

Contract vacancies with a requirement for quality assurance or compliance skills 367 477 628
As % of all contract IT jobs advertised in the City of London 16.82% 13.92% 15.14%
Number of daily rates quoted 265 350 397
10th Percentile £363 £363 £352
25th Percentile £463 £495 £463
Median daily rate (50th Percentile) £550 £600 £575
Median % change year-on-year -8.33% +4.35% +9.52%
75th Percentile £650 £722 £678
90th Percentile £759 £825 £783
Central London median daily rate £550 £600 £564
% change year-on-year -8.33% +6.43% +7.38%
Number of hourly rates quoted 3 0 5
10th Percentile £16.78 - £20.00
25th Percentile £17.96 - £25.25
Median hourly rate £20.61 - £60.50
Median % change year-on-year - - +202.50%
75th Percentile £22.65 - £62.50
90th Percentile £23.46 - £64.45
Central London median hourly rate £23.40 £25.00 £51.00
% change year-on-year -6.40% -50.98% +155.00%

SLA
Job Vacancy Trend in the City of London

Job postings citing SLA as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for SLA in the City of London

SLA
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing SLA in the City of London.

Daily rate trend for SLA in the City of London

SLA
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing SLA in the City of London over the 6 months to 16 June 2024.

Daily rate histogram for SLA in the City of London

SLA
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing SLA in the City of London.

Hourly rate trend for SLA in the City of London

SLA
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (17.65%) Microsoft Exchange
Applications
1 3 (8.82%) Microsoft Excel
2 2 (5.88%) MS Visio
3 1 (2.94%) Microsoft Office
Business Applications
1 3 (8.82%) NEC Housing
Cloud Services
1 12 (35.29%) Power Platform
2 8 (23.53%) Microsoft 365
3 6 (17.65%) Azure
4 5 (14.71%) Dynamics 365
4 5 (14.71%) Power Automate
5 4 (11.76%) SuccessFactors
6 1 (2.94%) AWS
Communications & Networking
1 4 (11.76%) LAN
2 2 (5.88%) Structured Cabling
3 1 (2.94%) Cisco ASA
3 1 (2.94%) Firewall
3 1 (2.94%) NetScreen
3 1 (2.94%) Network Security
Database & Business Intelligence
1 6 (17.65%) SQL Server
1 6 (17.65%) SQL Server Integration Services
1 6 (17.65%) SQL Server Reporting Services
2 1 (2.94%) MongoDB
2 1 (2.94%) NoSQL
2 1 (2.94%) Power BI
2 1 (2.94%) Tableau
Development Applications
1 1 (2.94%) Git
General
1 11 (32.35%) Social Skills
2 8 (23.53%) Banking
3 6 (17.65%) Investment Banking
3 6 (17.65%) Legal
4 4 (11.76%) Finance
5 3 (8.82%) Analytical Skills
6 2 (5.88%) Public Sector
7 1 (2.94%) Financial Institution
7 1 (2.94%) Law
7 1 (2.94%) Organisational Skills
7 1 (2.94%) Retail
Job Titles
1 7 (20.59%) Consultant
2 5 (14.71%) Analyst
2 5 (14.71%) Architect
2 5 (14.71%) DevOps Manager
2 5 (14.71%) Solutions Architect
3 4 (11.76%) Dynamics 365 Architect
3 4 (11.76%) Dynamics 365 Solution Architect
3 4 (11.76%) SAP Consultant
4 3 (8.82%) Network Engineer
4 3 (8.82%) Risk Consultant
5 2 (5.88%) Banking Analyst
5 2 (5.88%) Data Analyst
5 2 (5.88%) DV Cleared Network Engineer
5 2 (5.88%) Service Desk Manager
5 2 (5.88%) Service Manager
6 1 (2.94%) Configuration Analyst
6 1 (2.94%) Hardware Engineer
6 1 (2.94%) Operations Analyst
6 1 (2.94%) Senior
6 1 (2.94%) Senior Network Engineer
Miscellaneous
1 5 (14.71%) Management Information System
2 2 (5.88%) Data Centre
2 2 (5.88%) Self-Motivation
2 2 (5.88%) Virtual Team
3 1 (2.94%) Analytical Mindset
3 1 (2.94%) Foreign Exchange (FX)
3 1 (2.94%) Reference Data
3 1 (2.94%) Smart Energy
3 1 (2.94%) SWIFT Messaging Network
Operating Systems
1 4 (11.76%) Windows
2 1 (2.94%) Linux
2 1 (2.94%) Windows 10
2 1 (2.94%) Windows Server
2 1 (2.94%) Windows Server 2016
Processes & Methodologies
1 12 (35.29%) Customer Service
1 12 (35.29%) Problem-Solving
2 11 (32.35%) Case Management
3 9 (26.47%) Continuous Improvement
4 8 (23.53%) Agile
5 7 (20.59%) Data Analysis
6 6 (17.65%) DevOps
6 6 (17.65%) ETL
7 5 (14.71%) Contact Management
7 5 (14.71%) Workflow
8 4 (11.76%) User Acceptance Testing
9 3 (8.82%) Capacity Management
9 3 (8.82%) Change Management
9 3 (8.82%) Customer Requirements
9 3 (8.82%) ITIL
9 3 (8.82%) Risk Management
9 3 (8.82%) Test Scripting
10 2 (5.88%) Preventative Maintenance
10 2 (5.88%) Service Delivery
10 2 (5.88%) Service Management
Programming Languages
1 7 (20.59%) PowerShell
2 6 (17.65%) C#
2 6 (17.65%) T-SQL
3 5 (14.71%) SQL
4 1 (2.94%) C++
4 1 (2.94%) Java
4 1 (2.94%) Python
Qualifications
1 4 (11.76%) Degree
2 2 (5.88%) Computer Science Degree
2 2 (5.88%) DV Cleared
2 2 (5.88%) Security Cleared
3 1 (2.94%) CCNA CyberOps
3 1 (2.94%) CCNP
3 1 (2.94%) CCSA
3 1 (2.94%) CCSE
3 1 (2.94%) Check Point Certification
3 1 (2.94%) Cisco Certification
Quality Assurance & Compliance
1 1 (2.94%) QA
System Software
1 6 (17.65%) Active Directory
Vendors
1 15 (44.12%) Microsoft
2 7 (20.59%) iManage
3 6 (17.65%) Cadence
4 5 (14.71%) ServiceNow
5 4 (11.76%) SAP
6 3 (8.82%) NEC
7 2 (5.88%) Juniper
8 1 (2.94%) Alteryx
8 1 (2.94%) CheckPoint
8 1 (2.94%) Cisco
8 1 (2.94%) Citrix
8 1 (2.94%) Computacenter
8 1 (2.94%) Fortinet
8 1 (2.94%) HP
8 1 (2.94%) IBM
8 1 (2.94%) Intapp
8 1 (2.94%) Palo Alto
8 1 (2.94%) Remedy
8 1 (2.94%) Snow