IT Support Contracts in the UK excluding London

IT Support
UK > UK excluding London

The median IT Support daily rate in the UK excluding London is £200, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 146 128 126
Rank change year-on-year -18 -2 +11
Contract jobs requiring an IT Support 228 355 504
As % of all contract jobs advertised in the UK excluding London 1.79% 1.71% 2.09%
As % of the Job Titles category 1.94% 1.85% 2.22%
Number of daily rates quoted 105 219 317
10th Percentile £150 £126 £123
25th Percentile £178 £144 £143
Median daily rate (50th Percentile) £200 £190 £180
Median % change year-on-year +5.26% +5.56% +2.86%
75th Percentile £250 £225 £223
90th Percentile £404 £298 £311
UK median daily rate £218 £200 £189
% change year-on-year +8.75% +5.82% +5.00%
Number of hourly rates quoted 42 84 52
10th Percentile £13.00 £10.92 £12.62
25th Percentile £17.44 £11.50 £15.25
Median hourly rate £18.31 £13.30 £18.50
Median % change year-on-year +37.63% -28.11% +19.35%
75th Percentile £22.77 £19.63 £24.63
90th Percentile £35.85 £25.00 £29.93
UK median hourly rate £18.51 £15.42 £19.50
% change year-on-year +20.04% -20.92% +14.71%

All Contract IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 11,767 19,240 22,667
% of contract IT jobs with a recognized job title 92.17% 92.63% 94.18%
Number of daily rates quoted 7,552 11,748 15,893
10th Percentile £213 £213 £225
25th Percentile £363 £363 £395
Median daily rate (50th Percentile) £475 £492 £500
Median % change year-on-year -3.46% -1.60% +5.26%
75th Percentile £575 £598 £595
90th Percentile £650 £688 £688
UK median daily rate £515 £525 £540
% change year-on-year -1.90% -2.78% +2.86%
Number of hourly rates quoted 829 2,243 1,165
10th Percentile £14.00 £12.50 £13.45
25th Percentile £17.61 £15.75 £18.09
Median hourly rate £28.00 £39.55 £42.50
Median % change year-on-year -29.20% -6.94% +117.95%
75th Percentile £64.50 £61.30 £65.00
90th Percentile £75.00 £73.75 £75.00
UK median hourly rate £29.00 £36.42 £45.00
% change year-on-year -20.37% -19.07% +91.49%

IT Support
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support in the UK excluding London

IT Support
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing IT Support in the UK excluding London.

Daily rate trend for IT Support in the UK excluding London

IT Support
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing IT Support in the UK excluding London over the 6 months to 1 May 2025.

Daily rate histogram for IT Support in the UK excluding London

IT Support
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing IT Support in the UK excluding London.

Hourly rate trend for IT Support in the UK excluding London

IT Support
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing IT Support in the UK excluding London over the 6 months to 1 May 2025.

Hourly rate histogram for IT Support in the UK excluding London

IT Support
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK excluding London region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England -15 62 £200 +5.26% 88
South East -6 40 £300 +51.90% 107
Midlands +22 35 £150 - 79
North West -3 33 £200 +10.34% 36
South West +37 31 £215 +6.83% 41
Yorkshire -2 25 £200 -6.98% 44
East of England +31 23 £180 -10.00% 41
West Midlands +21 22 £150 -27.27% 31
Scotland -20 15 £194 +15.67% 18
Wales -1 14 £190 +31.03% 7
East Midlands +4 13 £175 +16.67% 46
Northern Ireland -2 8 £150 -28.57% 6
North East -9 4 - - 10
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 1 May 2025, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring IT Support in the job title.

1 112 (49.12%) Microsoft
2 105 (46.05%) Windows
2 105 (46.05%) Social Skills
3 80 (35.09%) Microsoft 365
4 65 (28.51%) Active Directory
5 64 (28.07%) Customer Service
6 57 (25.00%) Problem-Solving
7 49 (21.49%) ITIL
8 44 (19.30%) Microsoft Office
9 37 (16.23%) Windows 10
10 31 (13.60%) Inclusion and Diversity
11 30 (13.16%) Public Sector
12 28 (12.28%) Entra ID
13 27 (11.84%) Azure
14 26 (11.40%) Service Management
15 25 (10.96%) Degree
16 24 (10.53%) Security Cleared
17 23 (10.09%) Analytical Skills
18 22 (9.65%) ServiceNow
19 21 (9.21%) Mac OS
19 21 (9.21%) Service Delivery
20 20 (8.77%) Firewall
20 20 (8.77%) Cybersecurity
21 19 (8.33%) ITSM
22 18 (7.89%) VPN
22 18 (7.89%) Microsoft Intune
22 18 (7.89%) Logistics
23 17 (7.46%) Project Management
23 17 (7.46%) Apple
24 16 (7.02%) A+ Certification

IT Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (5.70%) SharePoint
2 10 (4.39%) Microsoft Exchange
3 2 (0.88%) Apache
3 2 (0.88%) IIS
3 2 (0.88%) Tomcat
4 1 (0.44%) IBM Notes
Applications
1 44 (19.30%) Microsoft Office
2 3 (1.32%) Microsoft Excel
3 2 (0.88%) Microsoft PowerPoint
3 2 (0.88%) Microsoft Project
4 1 (0.44%) Spreadsheet
Business Applications
1 1 (0.44%) assyst
Cloud Services
1 80 (35.09%) Microsoft 365
2 28 (12.28%) Entra ID
3 27 (11.84%) Azure
4 9 (3.95%) Google Workspace
5 4 (1.75%) GCP
5 4 (1.75%) OneDrive
6 2 (0.88%) WhatsApp
7 1 (0.44%) AWS
7 1 (0.44%) Cloud Computing
7 1 (0.44%) SaaS
7 1 (0.44%) ShareGate
7 1 (0.44%) Smartsheet
Communications & Networking
1 20 (8.77%) Firewall
2 18 (7.89%) VPN
3 15 (6.58%) TCP/IP
4 14 (6.14%) VLAN
4 14 (6.14%) Wi-Fi
5 11 (4.82%) DNS
6 9 (3.95%) DHCP
7 7 (3.07%) LAN
8 4 (1.75%) Remote Desktop
8 4 (1.75%) WAN
9 3 (1.32%) IPsec
9 3 (1.32%) Skype
9 3 (1.32%) VoIP
10 2 (0.88%) Internet
10 2 (0.88%) NAS
10 2 (0.88%) Network Security
10 2 (0.88%) SAN
10 2 (0.88%) Softphone
10 2 (0.88%) Wireless
11 1 (0.44%) MPLS
Database & Business Intelligence
1 2 (0.88%) MySQL
1 2 (0.88%) SQL Server
Development Applications
1 2 (0.88%) Jenkins
1 2 (0.88%) JIRA
General
1 105 (46.05%) Social Skills
2 31 (13.60%) Inclusion and Diversity
3 30 (13.16%) Public Sector
4 23 (10.09%) Analytical Skills
5 12 (5.26%) Organisational Skills
6 9 (3.95%) Finance
6 9 (3.95%) Retail
7 7 (3.07%) Law
8 5 (2.19%) Manufacturing
8 5 (2.19%) Telecoms
9 4 (1.75%) Automotive
9 4 (1.75%) French Language
10 3 (1.32%) Electronics
10 3 (1.32%) Marketing
11 2 (0.88%) Banking
11 2 (0.88%) Korean Language
11 2 (0.88%) Legal
11 2 (0.88%) Military
11 2 (0.88%) Police
11 2 (0.88%) Presentation Skills
Libraries, Frameworks & Software Standards
1 2 (0.88%) .NET
1 2 (0.88%) LAMP
Miscellaneous
1 13 (5.70%) iPhone
2 12 (5.26%) Driving Licence
3 11 (4.82%) Smartphone
4 10 (4.39%) Management Information System
5 8 (3.51%) Video Conferencing
6 6 (2.63%) Enterprise Software
7 4 (1.75%) Molecular Biology
7 4 (1.75%) Self-Motivation
8 3 (1.32%) Data Centre
8 3 (1.32%) Fat Client
8 3 (1.32%) Legacy Systems
8 3 (1.32%) Onboarding
8 3 (1.32%) Thin Client
8 3 (1.32%) Virtual Team
9 2 (0.88%) CMDB
9 2 (0.88%) Data Protection Act
9 2 (0.88%) iPad
9 2 (0.88%) Public Cloud
9 2 (0.88%) Team-Oriented Environment
10 1 (0.44%) Mobile App
Operating Systems
1 105 (46.05%) Windows
2 37 (16.23%) Windows 10
3 21 (9.21%) Mac OS
4 8 (3.51%) Windows 7
4 8 (3.51%) Windows Server
5 7 (3.07%) Android
5 7 (3.07%) Apple iOS
6 6 (2.63%) Linux
7 5 (2.19%) Windows Server 2016
8 3 (1.32%) Windows Server 2012
9 2 (0.88%) Windows Server 2019
Processes & Methodologies
1 64 (28.07%) Customer Service
2 57 (25.00%) Problem-Solving
3 49 (21.49%) ITIL
4 26 (11.40%) Service Management
5 21 (9.21%) Service Delivery
6 20 (8.77%) Cybersecurity
7 19 (8.33%) ITSM
8 18 (7.89%) Logistics
9 17 (7.46%) Project Management
10 16 (7.02%) Incident Management
11 15 (6.58%) Collaborative Working
12 14 (6.14%) Computer Science
13 13 (5.70%) Mobile Device Management
14 10 (4.39%) Break/Fix
14 10 (4.39%) Software Licensing
15 8 (3.51%) Asset Management
15 8 (3.51%) Proactive Monitoring
16 7 (3.07%) Ticket Management
17 6 (2.63%) Data Management
17 6 (2.63%) User Experience
Programming Languages
1 4 (1.75%) PowerShell
1 4 (1.75%) SQL
2 2 (0.88%) PHP
Qualifications
1 25 (10.96%) Degree
2 24 (10.53%) Security Cleared
3 16 (7.02%) A+ Certification
3 16 (7.02%) SC Cleared
4 14 (6.14%) Microsoft Certification
5 11 (4.82%) DBS Check
6 8 (3.51%) DV Cleared
7 5 (2.19%) MCP
7 5 (2.19%) Network+ Certification
8 4 (1.75%) ITIL Certification
9 3 (1.32%) CCENT
9 3 (1.32%) CCNA
9 3 (1.32%) Cisco Certification
9 3 (1.32%) Computer Science Degree
9 3 (1.32%) HND
10 2 (0.88%) BPSS Clearance
10 2 (0.88%) Dell Certification
10 2 (0.88%) ITIL Foundation Certificate
10 2 (0.88%) MCSA
Quality Assurance & Compliance
1 8 (3.51%) Accessibility
2 7 (3.07%) SLA
3 1 (0.44%) Cyber Essentials
3 1 (0.44%) Cyber Essentials PLUS
3 1 (0.44%) Data Quality
3 1 (0.44%) GDPR
3 1 (0.44%) ISO/IEC 27001
3 1 (0.44%) NIST
3 1 (0.44%) PCI DSS
System Software
1 65 (28.51%) Active Directory
2 5 (2.19%) Hyper-V
3 3 (1.32%) VMware Infrastructure
4 2 (0.88%) Docker
5 1 (0.44%) BitLocker
5 1 (0.44%) Firmware
5 1 (0.44%) VMware Workstation
5 1 (0.44%) vSphere
5 1 (0.44%) XenApp
Systems Management
1 18 (7.89%) Microsoft Intune
2 9 (3.95%) Jamf Pro
2 9 (3.95%) SCCM
3 2 (0.88%) Autotask
3 2 (0.88%) Kubernetes
3 2 (0.88%) Malwarebytes
4 1 (0.44%) AirWatch
4 1 (0.44%) SCOM
Vendors
1 112 (49.12%) Microsoft
2 22 (9.65%) ServiceNow
3 17 (7.46%) Apple
4 14 (6.14%) Google
5 13 (5.70%) Dell
6 8 (3.51%) Cisco
6 8 (3.51%) VMware
7 7 (3.07%) HP
8 6 (2.63%) SAP
9 4 (1.75%) Citrix
9 4 (1.75%) Salesforce
10 3 (1.32%) Atlassian
11 2 (0.88%) ConnectWise
11 2 (0.88%) IBM
11 2 (0.88%) Ivanti
11 2 (0.88%) Meraki
11 2 (0.88%) Nexthink
11 2 (0.88%) SolarWinds
12 1 (0.44%) Liquidlogic
12 1 (0.44%) Symantec