Period
to 24 November 2017

The median contractor rate for a Senior Support Engineer was £350 per day in advertised job vacancies during the 6 months to 24 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Senior Support Engineer
UK
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 820 819 850
Rank change year-on-year -1 +31 -16
Contract jobs requiring a Senior Support Engineer 76 67 44
As % of all contract IT jobs advertised in the UK 0.074% 0.064% 0.038%
As % of the Job Titles category 0.078% 0.067% 0.040%
Number of daily rates quoted 36 43 24
UK median daily rate £350 £313 £200
Median daily rate % change year-on-year +12.00% +56.25% -31.62%
10th Percentile £181 £156 £158
90th Percentile £475 £453 £424
UK excluding London median daily rate £350 £348 £200
% change year-on-year +0.72% +73.75% -32.20%
Number of hourly rates quoted 30 12 9
UK median hourly rate £17.50 £17.50 £17.50
10th Percentile £15.04 £16.56 £17.01
90th Percentile £20.10 £17.50 £23.75
UK excluding London median hourly rate £17.50 £17.50 £17.50

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 97695 99488 108685
% of contract IT jobs with a recognized job title 94.79% 94.75% 94.91%
Number of daily rates quoted 64489 64865 69136
UK median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25% -
10th Percentile £260 £250 £250
90th Percentile £625 £600 £588
UK excluding London median daily rate £400 £393 £375
% change year-on-year +1.91% +4.67% +3.45%
Number of hourly rates quoted 2905 3326 4142
UK median hourly rate £18.69 £18.00 £18.00
Median hourly rate % change year-on-year +3.81% - +9.09%
10th Percentile £10.93 £10.50 £10.50
90th Percentile £47.83 £47.45 £45.00
UK excluding London median hourly rate £17.50 £17.50 £17.50

Senior Support Engineer
Job Vacancy Trend

Job postings that featured Senior Support Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Senior Support Engineer in the UK

Senior Support Engineer
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Senior Support Engineer.

Contractor daily rate trend for Senior Support Engineer in the UK

Senior Support Engineer
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Senior Support Engineer over the 6 months to 24 November 2017.

Contractor daily rate histogram for Senior Support Engineer in the UK

Senior Support Engineer
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Senior Support Engineer.

Contractor hourly rate trend for Senior Support Engineer in the UK

Senior Support Engineer
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Senior Support Engineer over the 6 months to 24 November 2017.

Contractor hourly rate histogram for Senior Support Engineer in the UK

Senior Support Engineer
Top 14 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Senior Support Engineer within the UK over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +2 70 £344 +7.84% 13
UK excluding London +37 55 £350 +0.72% 12
London -2 21 £331 +15.22% 1
East of England +7 13 £338 +68.75% 4
South East +2 12 £319 -7.61% 1
Midlands +38 10 £433 - 3
North of England +54 8 £285 +10.68% 2
North West +34 6 £285 - 2
South West -10 6 £350 -6.67% 2
West Midlands +24 5 £433 - 2
East Midlands +2 5 - - 1
Scotland +5 3 £525 +50.00%
Northern Ireland -42 3 £550 -
Yorkshire +18 2 - -

Senior Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 24 November 2017, Senior Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Senior Support Engineer in the job title.

1 56 (73.68%) Windows
2 28 (36.84%) Windows 7
3 24 (31.58%) Microsoft
4 22 (28.95%) Active Directory
5 18 (23.68%) Windows Server
6 16 (21.05%) Finance
6 16 (21.05%) Time Management
7 15 (19.74%) Migration
8 14 (18.42%) HP
8 14 (18.42%) Citrix
9 12 (15.79%) Office 365
9 12 (15.79%) Windows 8
10 11 (14.47%) ITIL
10 11 (14.47%) Linux
10 11 (14.47%) VMware
10 11 (14.47%) Data Migration
10 11 (14.47%) SCCM
11 10 (13.16%) Apple iOS
11 10 (13.16%) Windows Server 2012
11 10 (13.16%) Windows 10
12 9 (11.84%) Microsoft Certification
12 9 (11.84%) Microsoft Azure
12 9 (11.84%) Security Cleared
12 9 (11.84%) Android
13 8 (10.53%) Windows Server 2008
13 8 (10.53%) SC Cleared
13 8 (10.53%) Apple
13 8 (10.53%) Telecoms
14 7 (9.21%) Firewall
14 7 (9.21%) NetBackup

Senior Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (6.58%) SharePoint
2 4 (5.26%) Blackberry Enterprise Server
2 4 (5.26%) IIS
2 4 (5.26%) WebSphere
3 3 (3.95%) Adobe Experience Manager
3 3 (3.95%) Apache
3 3 (3.95%) JBoss
3 3 (3.95%) WebSphere Application Server
4 2 (2.63%) SAS
5 1 (1.32%) Confluence
5 1 (1.32%) Exchange Server 2010
5 1 (1.32%) IBM Notes
5 1 (1.32%) MS Exchange
5 1 (1.32%) Skype for Business
Applications
1 7 (9.21%) Microsoft Office
2 1 (1.32%) HipChat
Business Applications
1 1 (1.32%) Dynamics CRM
1 1 (1.32%) Oracle EBS R12
Cloud Services
1 12 (15.79%) Office 365
2 9 (11.84%) Microsoft Azure
3 5 (6.58%) Amazon AWS
4 3 (3.95%) IaaS
4 3 (3.95%) PaaS
5 2 (2.63%) npm
Communications & Networking
1 7 (9.21%) DNS
1 7 (9.21%) Firewall
1 7 (9.21%) Internet
1 7 (9.21%) TCP/IP
2 6 (7.89%) DHCP
2 6 (7.89%) LDAP
3 5 (6.58%) WAN
4 4 (5.26%) BIG-IP
4 4 (5.26%) LAN
4 4 (5.26%) MPLS
4 4 (5.26%) SAN
4 4 (5.26%) Value-Added Service
4 4 (5.26%) Wireless
5 3 (3.95%) 4G
5 3 (3.95%) Ethernet
5 3 (3.95%) GGSN
5 3 (3.95%) NetScaler
5 3 (3.95%) OSPF
5 3 (3.95%) VPN
5 3 (3.95%) Wireshark
Database & Business Intelligence
1 4 (5.26%) SQL Server
2 1 (1.32%) Relational Database
Development Applications
1 3 (3.95%) Maven
2 2 (2.63%) Artifactory
2 2 (2.63%) Jenkins
2 2 (2.63%) Sonatype Nexus
2 2 (2.63%) TeamCity
3 1 (1.32%) MSI
General
1 16 (21.05%) Finance
2 8 (10.53%) Telecoms
3 6 (7.89%) Banking
4 5 (6.58%) Financial Institution
5 2 (2.63%) Billing
5 2 (2.63%) Legal
6 1 (1.32%) Games
6 1 (1.32%) Retail
Libraries, Frameworks & Software Standards
1 5 (6.58%) .NET
2 4 (5.26%) XML
3 3 (3.95%) Ajax
3 3 (3.95%) EJB
3 3 (3.95%) EJB 3.0
3 3 (3.95%) Hibernate
3 3 (3.95%) Java EE
3 3 (3.95%) JPA
3 3 (3.95%) jQuery
3 3 (3.95%) RESTful
3 3 (3.95%) SOAP
3 3 (3.95%) XSLT
4 2 (2.63%) Node.js
5 1 (1.32%) HTML
5 1 (1.32%) JSON
5 1 (1.32%) Regular Expression
5 1 (1.32%) Web Services
Miscellaneous
1 5 (6.58%) Blackberry
2 4 (5.26%) Analytical Skills
3 3 (3.95%) DataPower
3 3 (3.95%) PKI
3 3 (3.95%) Smartphone
3 3 (3.95%) Video Conferencing
4 2 (2.63%) Client/Server
4 2 (2.63%) iPhone
4 2 (2.63%) Management Information System
4 2 (2.63%) Private Cloud
5 1 (1.32%) Data Centre
5 1 (1.32%) Data Structures
5 1 (1.32%) Fat Client
5 1 (1.32%) Microsoft Licensing
5 1 (1.32%) Mobile App
5 1 (1.32%) Online Banking
5 1 (1.32%) Thin Client
5 1 (1.32%) Wiki
Operating Systems
1 56 (73.68%) Windows
2 28 (36.84%) Windows 7
3 18 (23.68%) Windows Server
4 12 (15.79%) Windows 8
5 11 (14.47%) Linux
6 10 (13.16%) Apple iOS
6 10 (13.16%) Windows 10
6 10 (13.16%) Windows Server 2012
7 9 (11.84%) Android
8 8 (10.53%) Windows Server 2008
9 6 (7.89%) Unix
10 4 (5.26%) Mac OS
11 3 (3.95%) Red Hat Enterprise Linux
11 3 (3.95%) Windows Server 2003
12 2 (2.63%) Mac OS X
13 1 (1.32%) AIX
13 1 (1.32%) HPUX
13 1 (1.32%) Solaris
13 1 (1.32%) Windows 2000 Server
13 1 (1.32%) Windows Vista
Processes & Methodologies
1 16 (21.05%) Time Management
2 15 (19.74%) Migration
3 11 (14.47%) Data Migration
3 11 (14.47%) ITIL
4 5 (6.58%) Configuration Management
5 4 (5.26%) Application Performance Monitoring
5 4 (5.26%) Break/Fix
5 4 (5.26%) Change Management
5 4 (5.26%) Performance Monitoring
6 3 (3.95%) Change Control
6 3 (3.95%) Content Management
6 3 (3.95%) Continuous Improvement
6 3 (3.95%) E-Commerce
6 3 (3.95%) Fault Management
6 3 (3.95%) Statistics
7 2 (2.63%) Continuous Integration
7 2 (2.63%) Incident Management
7 2 (2.63%) Network Load Balancing
7 2 (2.63%) Service Management
7 2 (2.63%) User Acceptance Testing
Programming Languages
1 7 (9.21%) Java
2 5 (6.58%) JavaScript
2 5 (6.58%) PowerShell
3 4 (5.26%) Perl
4 3 (3.95%) SQL
5 2 (2.63%) Shell Script
6 1 (1.32%) C#
6 1 (1.32%) C++
6 1 (1.32%) PL/SQL
6 1 (1.32%) Python
Qualifications
1 9 (11.84%) Microsoft Certification
1 9 (11.84%) Security Cleared
2 8 (10.53%) SC Cleared
3 4 (5.26%) Degree
4 3 (3.95%) CCNP
4 3 (3.95%) Cisco Certification
4 3 (3.95%) ISTQB
5 2 (2.63%) DV Cleared
5 2 (2.63%) MCDST
5 2 (2.63%) MCSE
6 1 (1.32%) BC Cleared
6 1 (1.32%) CCIE
6 1 (1.32%) Check Point Certification
6 1 (1.32%) CISSP
Quality Assurance & Compliance
1 7 (9.21%) SLA
System Software
1 22 (28.95%) Active Directory
2 3 (3.95%) VMware ESXi
2 3 (3.95%) vSphere
3 2 (2.63%) Hyper-V
3 2 (2.63%) Virtual Desktop
4 1 (1.32%) Microsoft App-V
4 1 (1.32%) Virtual Servers
4 1 (1.32%) VMware Infrastructure
4 1 (1.32%) XenApp
Systems Management
1 11 (14.47%) SCCM
2 7 (9.21%) NetBackup
3 1 (1.32%) Backup Exec
3 1 (1.32%) Cisco Prime
3 1 (1.32%) FortiGate
3 1 (1.32%) SCOM
3 1 (1.32%) Systems Management Server (SMS)
3 1 (1.32%) Tivoli
3 1 (1.32%) vMotion
3 1 (1.32%) ZENworks
Vendors
1 24 (31.58%) Microsoft
2 14 (18.42%) Citrix
2 14 (18.42%) HP
3 11 (14.47%) VMware
4 8 (10.53%) Apple
5 6 (7.89%) Cisco
5 6 (7.89%) Dell
5 6 (7.89%) F5
6 5 (6.58%) Huawei
6 5 (6.58%) IBM
7 4 (5.26%) Nokia
7 4 (5.26%) Oracle
7 4 (5.26%) Wyse
8 3 (3.95%) Adobe
8 3 (3.95%) Bloomberg
8 3 (3.95%) Imperva
8 3 (3.95%) Juniper
8 3 (3.95%) Red Hat
8 3 (3.95%) Reuters
9 2 (2.63%) Fortinet