The median annual salary for a Senior Support Engineer was £42,000 in advertised job vacancies during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Senior Support Engineer
UK
Rank 761 723 796
Rank change year-on-year -38 +73  
Permanent jobs requiring a Senior Support Engineer 106 242 160
As % of all permanent IT jobs advertised in the UK 0.12% 0.23% 0.15%
As % of the Job Titles category 0.13% 0.24% 0.16%
Number of salaries quoted 84 222 112
Median salary £42,000 £42,500 £37,250
Median salary % change year-on-year -1.17% +14.09%  
90% offered a salary of more than £33,800 £26,500 £30,000
10% offered a salary of more than £54,250 £60,000 £57,500
UK excluding London median salary £40,000 £37,500 £36,000
% change year-on-year +6.66% +4.16%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 81759 99530 102645
As % of all permanent IT job vacancies advertised in the UK 96.26% 96.36% 96.63%
Number of salaries quoted 67832 83314 83806
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Senior Support Engineer
Job Vacancy Trend

The job posting trend of jobs advertised that featured Senior Support Engineer in the job title.

Job vacancy trend for Senior Support Engineer in the UK

Senior Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Engineer.

Salary trend for Senior Support Engineer in the UK

Senior Support Engineer
Salary Histogram

The salary distribution of IT jobs citing Senior Support Engineer over the 3 months to 25 March 2017.

Salary histogram for Senior Support Engineer in the UK

Senior Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Support Engineer within the UK over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -37 99 £42,000 -1.17% 12
South East +59 34 £38,250 -15.00% 2
London +35 33 £48,750 -7.14% 4
Berkshire +26 15 £55,000 - 1
Reading +30 12 - - 1
West Midlands +10 10 £50,000 +11.11% 2
Hampshire +24 8 £37,000 -7.50%
East of England +1 8 £40,000 +29.03% 2
City of London +50 7 £47,500 -9.52% 1
Birmingham +10 7 £50,000 +11.11% 1
Surrey +33 6 £36,500 -8.75%
Cambridgeshire +15 6 £40,000 - 2
Cambridge +13 6 £40,000 - 2
South West +10 6 £42,500 +34.92% 1
North West -13 6 £40,000 +23.07% 1
Manchester -18 6 £40,000 +6.66%
Rochdale - 6 £40,000 -
Wiltshire +18 5 £42,500 +2.40%
Corsham - 5 £42,500 -
Belfast - 5 £45,000 -
Leatherhead - 5 £36,500 -
County Antrim - 5 £45,000 -
Northern Ireland - 5 £45,000 -
Farnborough +7 4 £35,000 -44.00%
Fleet - 4 £39,000 -
Buckinghamshire +18 2 £41,250 -2.94%
Staffordshire +8 2 £32,000 -8.57%
Hertfordshire -2 2 £30,000 +4.34%
Maidenhead - 2 £55,000 -
Lichfield - 2 £32,000 -

Senior Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 25 March 2017, Senior Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Senior Support Engineer in the job title.

1 109 (56.19%) Windows
2 82 (42.27%) Active Directory
3 80 (41.24%) Linux
4 73 (37.63%) Microsoft
5 66 (34.02%) Firewall
6 63 (32.47%) VMware
7 62 (31.96%) Windows Server
8 53 (27.32%) Internet
9 45 (23.20%) VMware Infrastructure
10 43 (22.16%) Hyper-V
11 41 (21.13%) Cisco
12 39 (20.10%) MS Office
13 38 (19.59%) MS Excel
13 38 (19.59%) MS Exchange
14 37 (19.07%) VPN
14 37 (19.07%) Degree
15 35 (18.04%) Mentoring
16 34 (17.53%) Windows Server 2008
17 33 (17.01%) ITIL
18 32 (16.49%) Windows Server 2012
19 31 (15.98%) Web Services
19 31 (15.98%) SQL Server
20 30 (15.46%) WAN
20 30 (15.46%) TCP/IP
21 29 (14.95%) Office 365
22 26 (13.40%) PowerShell
22 26 (13.40%) Citrix
23 25 (12.89%) Cisco Certification
23 25 (12.89%) Amazon AWS
24 24 (12.37%) Finance

Senior Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (19.59%) MS Exchange
2 19 (9.79%) Tomcat
3 17 (8.76%) JBoss
3 17 (8.76%) WebSphere
4 15 (7.73%) SharePoint
5 14 (7.22%) Oracle SOA Suite
6 10 (5.15%) Exchange Server 2013
7 9 (4.64%) IIS
8 7 (3.61%) Skype for Business
9 5 (2.58%) Apache
9 5 (2.58%) Exchange Server 2010
10 4 (2.06%) Elasticsearch
11 3 (1.55%) Exchange Server 2007
11 3 (1.55%) MQSeries
11 3 (1.55%) Office Communications Server
11 3 (1.55%) WebLogic
12 2 (1.03%) nginx
13 1 (0.52%) Exchange Server 2003
13 1 (0.52%) SAS
Applications
1 39 (20.10%) MS Office
2 38 (19.59%) MS Excel
3 4 (2.06%) MS PowerPoint
3 4 (2.06%) MS Visio
4 1 (0.52%) Adobe Creative Suite
Cloud Services
1 29 (14.95%) Office 365
2 25 (12.89%) Amazon AWS
3 14 (7.22%) Amazon EC2
4 12 (6.19%) Microsoft Azure
5 11 (5.67%) Amazon S3
5 11 (5.67%) AWS CloudFormation
6 3 (1.55%) Cloud Computing
7 2 (1.03%) GitHub
Communications & Networking
1 66 (34.02%) Firewall
2 53 (27.32%) Internet
3 37 (19.07%) VPN
4 30 (15.46%) TCP/IP
4 30 (15.46%) WAN
5 22 (11.34%) MPLS
6 19 (9.79%) DNS
6 19 (9.79%) LAN
7 18 (9.28%) SAN
7 18 (9.28%) Wireless
8 17 (8.76%) DHCP
9 16 (8.25%) VLAN
10 15 (7.73%) FTP
11 14 (7.22%) HTTP
12 13 (6.70%) Cisco ASA
12 13 (6.70%) VoIP
13 10 (5.15%) Cisco Nexus
13 10 (5.15%) TACACS
14 9 (4.64%) 3G
15 8 (4.12%) OSPF
Database & Business Intelligence
1 31 (15.98%) SQL Server
2 10 (5.15%) MySQL
3 7 (3.61%) SQL Server 2008
4 6 (3.09%) SQL Server 2012
4 6 (3.09%) SQL Server 2014
5 4 (2.06%) Data Warehouse
5 4 (2.06%) SQL Server 2000
6 3 (1.55%) SQL Server 2005
7 1 (0.52%) Azure SQL Database
7 1 (0.52%) Big Data
7 1 (0.52%) HDInsight
7 1 (0.52%) IDMS
7 1 (0.52%) Power BI
7 1 (0.52%) QlikView
7 1 (0.52%) Spotfire
7 1 (0.52%) SQL Server 2016
7 1 (0.52%) SQL Server Analysis Services
7 1 (0.52%) SQL Server Integration Services
7 1 (0.52%) SQL Server Reporting Services
Development Applications
1 14 (7.22%) Eclipse
1 14 (7.22%) IntelliJ
1 14 (7.22%) Maven
1 14 (7.22%) NetBeans
2 4 (2.06%) MSI
3 3 (1.55%) Git (software)
4 2 (1.03%) Subversion
5 1 (0.52%) Visual Studio
General
1 24 (12.37%) Finance
2 9 (4.64%) Telecoms
3 4 (2.06%) Aerospace
3 4 (2.06%) Banking
4 3 (1.55%) Back Office
4 3 (1.55%) Manufacturing
5 2 (1.03%) Advertising
5 2 (1.03%) Legal
5 2 (1.03%) Publishing
6 1 (0.52%) Automotive
6 1 (0.52%) Dutch Language
6 1 (0.52%) Electronics
6 1 (0.52%) Financial Institution
6 1 (0.52%) French Language
6 1 (0.52%) German Language
Libraries, Frameworks & Software Standards
1 31 (15.98%) Web Services
2 14 (7.22%) Java EE
2 14 (7.22%) Java SE
2 14 (7.22%) JMS
2 14 (7.22%) REST
2 14 (7.22%) SOAP
2 14 (7.22%) Spring
2 14 (7.22%) XML
3 4 (2.06%) FIX Protocol
3 4 (2.06%) Software Packaging
4 3 (1.55%) .NET
4 3 (1.55%) CSS
4 3 (1.55%) HTML
4 3 (1.55%) HTML5
4 3 (1.55%) LAMP
4 3 (1.55%) Middleware
4 3 (1.55%) WebSphere MQ
5 2 (1.03%) EDI
6 1 (0.52%) 802.1X
6 1 (0.52%) XMPP
Miscellaneous
1 14 (7.22%) Enterprise Software
2 9 (4.64%) Computer Science
3 7 (3.61%) Data Centre
4 6 (3.09%) Driving Licence
5 5 (2.58%) Video Conferencing
6 4 (2.06%) Analytical Skills
6 4 (2.06%) Clustering
7 3 (1.55%) Enterprise Storage
7 3 (1.55%) Fintech
7 3 (1.55%) iPad
8 2 (1.03%) Blackberry
8 2 (1.03%) Digital Signage
8 2 (1.03%) iPhone
8 2 (1.03%) IPTV
8 2 (1.03%) Replication
9 1 (0.52%) 3D Graphics
9 1 (0.52%) Data Structures
9 1 (0.52%) Hedge funds
9 1 (0.52%) Linux Command Line
9 1 (0.52%) Management Information System
Operating Systems
1 109 (56.19%) Windows
2 80 (41.24%) Linux
3 62 (31.96%) Windows Server
4 34 (17.53%) Windows Server 2008
5 32 (16.49%) Windows Server 2012
6 21 (10.82%) Windows 7
7 18 (9.28%) Unix
8 14 (7.22%) Windows Server 2003
9 13 (6.70%) Red Hat Enterprise Linux
9 13 (6.70%) Windows 10
10 12 (6.19%) CentOS
11 8 (4.12%) Solaris
12 5 (2.58%) Android
13 4 (2.06%) Apple iOS
13 4 (2.06%) Mac OS
13 4 (2.06%) Windows 8
14 3 (1.55%) Mac OS X
14 3 (1.55%) Windows XP
15 1 (0.52%) Ubuntu
15 1 (0.52%) Windows Vista
Processes & Methodologies
1 35 (18.04%) Mentoring
2 33 (17.01%) ITIL
3 19 (9.79%) Open Source
4 16 (8.25%) Customer Requirements
5 15 (7.73%) Capacity Management
5 15 (7.73%) Load Testing
5 15 (7.73%) Performance Analysis
6 14 (7.22%) SOA
7 12 (6.19%) Problem Management
8 7 (3.61%) Application Packaging
8 7 (3.61%) Customer Engagement
8 7 (3.61%) Cybersecurity
8 7 (3.61%) Data Management
8 7 (3.61%) Disaster Recovery
8 7 (3.61%) Root Cause Analysis
8 7 (3.61%) Service Delivery
8 7 (3.61%) Service Management
9 6 (3.09%) Coaching
9 6 (3.09%) High Availability
9 6 (3.09%) Patch Management
Programming Languages
1 26 (13.40%) PowerShell
2 23 (11.86%) Perl
3 21 (10.82%) Python
3 21 (10.82%) SQL
4 17 (8.76%) Java
5 10 (5.15%) Shell Script
6 8 (4.12%) Bash Shell
7 5 (2.58%) PHP
7 5 (2.58%) VB
8 4 (2.06%) T-SQL
9 3 (1.55%) JavaScript
9 3 (1.55%) Tcl
10 2 (1.03%) C++
10 2 (1.03%) PHP 5
10 2 (1.03%) PL/SQL
10 2 (1.03%) Ruby
11 1 (0.52%) C
11 1 (0.52%) C#
11 1 (0.52%) VBScript
Qualifications
1 37 (19.07%) Degree
2 25 (12.89%) Cisco Certification
3 19 (9.79%) CCNP
4 17 (8.76%) CCNA
4 17 (8.76%) Microsoft Certification
5 15 (7.73%) MCSE
6 11 (5.67%) MCSA
7 8 (4.12%) Security Cleared
8 7 (3.61%) VMware Certified Professional (VCP)
9 6 (3.09%) A+ Certification
9 6 (3.09%) MCP
9 6 (3.09%) SC Cleared
10 5 (2.58%) DV Cleared
11 4 (2.06%) ITIL Certification
12 3 (1.55%) CCA
12 3 (1.55%) Citrix Certification
12 3 (1.55%) VCAP
13 2 (1.03%) ITIL Foundation Certificate
13 2 (1.03%) JNCIP
13 2 (1.03%) MCITP
Quality Assurance & Compliance
1 16 (8.25%) SLA
2 2 (1.03%) QA
System Software
1 82 (42.27%) Active Directory
2 45 (23.20%) VMware Infrastructure
3 43 (22.16%) Hyper-V
4 17 (8.76%) vSphere
5 9 (4.64%) VMware ESX
6 8 (4.12%) vCloud
6 8 (4.12%) XenApp
7 7 (3.61%) XenDesktop
8 4 (2.06%) Virtual Machines
9 3 (1.55%) XenServer
10 2 (1.03%) Firmware
10 2 (1.03%) OpenSIPS
11 1 (0.52%) Microsoft App-V
11 1 (0.52%) Microsoft Virtual Server
11 1 (0.52%) Virtual Servers
11 1 (0.52%) VMware ESXi
Systems Management
1 18 (9.28%) SCCM
2 8 (4.12%) Cisco CUCM
3 7 (3.61%) SCOM
4 5 (2.58%) SCVMM
5 4 (2.06%) Sysprep
6 3 (1.55%) Cisco UCCX
6 3 (1.55%) WSUS
7 2 (1.03%) AirWatch
7 2 (1.03%) Ansible
7 2 (1.03%) Backup Exec
7 2 (1.03%) Iperf
7 2 (1.03%) NetBackup
7 2 (1.03%) Opscode Chef
7 2 (1.03%) Puppet
7 2 (1.03%) Symantec Endpoint Protection
8 1 (0.52%) Cisco Prime
8 1 (0.52%) HP Data Protector
Vendors
1 73 (37.63%) Microsoft
2 63 (32.47%) VMware
3 41 (21.13%) Cisco
4 26 (13.40%) Citrix
5 23 (11.86%) Red Hat
6 18 (9.28%) Oracle
7 14 (7.22%) BEA
7 14 (7.22%) HP
7 14 (7.22%) IBM
7 14 (7.22%) TIBCO
8 12 (6.19%) Dell
9 10 (5.15%) Juniper
10 9 (4.64%) Avaya
10 9 (4.64%) CheckPoint
11 8 (4.12%) LANDesk
11 8 (4.12%) SolarWinds
12 7 (3.61%) Meraki
13 6 (3.09%) Fortinet
13 6 (3.09%) NetApp
14 5 (2.58%) SonicWALL
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