Period
to 21 November 2017

The median annual salary for a Senior Support Engineer was £40,000 in advertised job vacancies during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Senior Support Engineer
UK
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 911 994 994
Rank change year-on-year +83 0 -57
Permanent jobs requiring a Senior Support Engineer 296 250 307
As % of all permanent IT jobs advertised in the UK 0.16% 0.13% 0.14%
As % of the Job Titles category 0.17% 0.14% 0.15%
Number of salaries quoted 259 222 290
UK median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% +5.63%
10th Percentile £26,250 £29,000 £29,225
90th Percentile £70,000 £60,000 £50,000
UK excluding London median annual salary £35,000 £40,000 £37,500
% change year-on-year -12.50% +6.67% +15.38%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 173309 182267 209632
% of permanent IT jobs with a recognized job title 95.79% 96.49% 96.46%
Number of salaries quoted 139088 152628 174119
UK median annual salary £48,000 £47,500 £45,000
Median salary % change year-on-year +1.05% +5.56% -
10th Percentile £27,500 £27,000 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,500
% change year-on-year - +4.94% +1.25%

Senior Support Engineer
Job Vacancy Trend

Job postings that featured Senior Support Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Senior Support Engineer in the UK

Senior Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Engineer.

Salary trend for Senior Support Engineer in the UK

Senior Support Engineer
Salary Histogram

The salary distribution of IT jobs citing Senior Support Engineer over the 6 months to 21 November 2017.

Salary histogram for Senior Support Engineer in the UK

Senior Support Engineer
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Support Engineer within the UK over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +85 286 £40,000 - 13
UK excluding London +25 163 £35,000 -12.50% 12
London +81 132 £42,500 -19.05% 1
East of England +31 50 £35,750 -10.63% 5
North of England +27 41 £28,500 -28.75%
Yorkshire +57 37 £28,500 -32.94%
South East +11 32 £57,500 +27.78% 2
South West +18 19 £36,000 -10.00% 2
Midlands +30 12 £34,000 -2.86% 3
West Midlands +15 11 £34,000 -2.86% 2
Scotland -22 5 £35,000 -12.50%
Wales +18 4 £35,250 -21.67%
North West -17 4 £32,375 -19.06%
East Midlands +34 1 - - 1

Senior Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 21 November 2017, Senior Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Senior Support Engineer in the job title.

1 174 (58.78%) Windows
2 141 (47.64%) Active Directory
3 127 (42.91%) Microsoft
4 103 (34.80%) Windows Server
5 97 (32.77%) VMware
6 90 (30.41%) Cisco Certification
7 89 (30.07%) Firewall
8 88 (29.73%) Cisco
9 72 (24.32%) VMware Infrastructure
10 71 (23.99%) Office 365
10 71 (23.99%) MS Exchange
11 69 (23.31%) Windows Server 2012
12 68 (22.97%) ITIL
13 66 (22.30%) SQL
14 64 (21.62%) Linux
15 61 (20.61%) Windows Server 2008
16 59 (19.93%) Windows 10
16 59 (19.93%) DNS
17 53 (17.91%) Microsoft Certification
18 52 (17.57%) CCNP
19 50 (16.89%) DHCP
20 49 (16.55%) SAN
21 48 (16.22%) CCNA
21 48 (16.22%) Windows 7
22 47 (15.88%) Finance
23 43 (14.53%) WAN
24 42 (14.19%) VPN
25 40 (13.51%) Citrix
26 39 (13.18%) MCSE
26 39 (13.18%) Microsoft Office

Senior Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 71 (23.99%) MS Exchange
2 26 (8.78%) Exchange Server 2010
3 17 (5.74%) SharePoint
4 16 (5.41%) IIS
5 14 (4.73%) Skype for Business
6 11 (3.72%) Tomcat
7 6 (2.03%) Apache
8 5 (1.69%) Exchange Server 2007
8 5 (1.69%) OpenStack
9 4 (1.35%) JBoss
9 4 (1.35%) Oracle SOA Suite
9 4 (1.35%) WebSphere
10 3 (1.01%) Exchange Server 2013
11 1 (0.34%) Exchange Server 2003
11 1 (0.34%) IBM Domino
Applications
1 39 (13.18%) Microsoft Office
2 3 (1.01%) Microsoft Excel
3 2 (0.68%) Microsoft PowerPoint
Business Applications
1 3 (1.01%) Dynamics CRM
1 3 (1.01%) SAP Business One
2 1 (0.34%) Remedy ITSM
Cloud Services
1 71 (23.99%) Office 365
2 32 (10.81%) Microsoft Azure
3 8 (2.70%) Amazon AWS
4 5 (1.69%) Mimecast
5 4 (1.35%) Azure Active Directory
5 4 (1.35%) OneDrive
6 1 (0.34%) AWS CloudFormation
6 1 (0.34%) IaaS
6 1 (0.34%) SaaS
Communications & Networking
1 89 (30.07%) Firewall
2 59 (19.93%) DNS
3 50 (16.89%) DHCP
4 49 (16.55%) SAN
5 43 (14.53%) WAN
6 42 (14.19%) VPN
7 38 (12.84%) TCP/IP
8 37 (12.50%) MPLS
9 34 (11.49%) VoIP
10 30 (10.14%) LAN
11 26 (8.78%) BGP
11 26 (8.78%) Internet
11 26 (8.78%) OSPF
11 26 (8.78%) VLAN
12 19 (6.42%) IPsec
13 15 (5.07%) Skype
14 14 (4.73%) Cisco Nexus
14 14 (4.73%) Wi-Fi
15 12 (4.05%) Cisco ASA
15 12 (4.05%) Wireless
Database & Business Intelligence
1 30 (10.14%) SQL Server
2 5 (1.69%) Amazon RDS
3 4 (1.35%) Crystal Reports
4 3 (1.01%) Oracle Database
4 3 (1.01%) Relational Database
5 1 (0.34%) Big Data
5 1 (0.34%) Data Warehouse
5 1 (0.34%) MySQL
5 1 (0.34%) RDBMS
Development Applications
1 4 (1.35%) Eclipse
1 4 (1.35%) IntelliJ
1 4 (1.35%) Maven
1 4 (1.35%) NetBeans
2 1 (0.34%) Android Studio
2 1 (0.34%) AutoIt
2 1 (0.34%) JIRA
2 1 (0.34%) MSI
2 1 (0.34%) Octopus Deploy
2 1 (0.34%) TeamCity
2 1 (0.34%) Visual Studio
2 1 (0.34%) Xcode
General
1 47 (15.88%) Finance
2 36 (12.16%) Manufacturing
3 32 (10.81%) Telecoms
4 19 (6.42%) Marketing
5 15 (5.07%) Electronics
6 10 (3.38%) Front Office
7 8 (2.70%) Banking
8 6 (2.03%) Retail
9 3 (1.01%) Italian Language
10 2 (0.68%) French Language
11 1 (0.34%) Billing
11 1 (0.34%) Investment Banking
11 1 (0.34%) Law
11 1 (0.34%) Legal
11 1 (0.34%) Spanish Language
Libraries, Frameworks & Software Standards
1 17 (5.74%) .NET
2 5 (1.69%) REST
2 5 (1.69%) Spring
3 4 (1.35%) Java EE
3 4 (1.35%) Java SE
3 4 (1.35%) JMS
3 4 (1.35%) SOAP
3 4 (1.35%) Web Services
3 4 (1.35%) XML
4 1 (0.34%) AngularJS
4 1 (0.34%) ASP.NET
4 1 (0.34%) CSS
4 1 (0.34%) Hibernate
4 1 (0.34%) HTML
4 1 (0.34%) J2EE
4 1 (0.34%) JPA
4 1 (0.34%) JSON
4 1 (0.34%) Spring Batch
4 1 (0.34%) Spring Boot
Miscellaneous
1 29 (9.80%) Data Centre
2 23 (7.77%) Analytical Skills
3 12 (4.05%) Video Conferencing
4 11 (3.72%) Computer Science
5 7 (2.36%) Management Information System
5 7 (2.36%) Replication
5 7 (2.36%) Virtual Team
6 6 (2.03%) Blackberry
7 5 (1.69%) Driving Licence
7 5 (1.69%) Enterprise Software
8 4 (1.35%) Fintech
8 4 (1.35%) FMCG
8 4 (1.35%) Life Science
9 2 (0.68%) Distributed Denial-of-Service
9 2 (0.68%) Embedded Systems
9 2 (0.68%) Hedge funds
9 2 (0.68%) iPhone
9 2 (0.68%) Mobile App
10 1 (0.34%) CCTV
10 1 (0.34%) iPad
Operating Systems
1 174 (58.78%) Windows
2 103 (34.80%) Windows Server
3 69 (23.31%) Windows Server 2012
4 64 (21.62%) Linux
5 61 (20.61%) Windows Server 2008
6 59 (19.93%) Windows 10
7 48 (16.22%) Windows 7
8 27 (9.12%) Windows 8
8 27 (9.12%) Windows XP
9 18 (6.08%) Windows Server 2003
10 12 (4.05%) Unix
11 10 (3.38%) Android
12 9 (3.04%) Apple iOS
13 8 (2.70%) Mac OS X
14 5 (1.69%) Windows Phone
15 3 (1.01%) Red Hat Enterprise Linux
16 2 (0.68%) CentOS
16 2 (0.68%) Solaris
16 2 (0.68%) SUSE
17 1 (0.34%) Debian
Processes & Methodologies
1 68 (22.97%) ITIL
2 29 (9.80%) Mentoring
3 20 (6.76%) Root Cause Analysis
4 19 (6.42%) Agile Software Development
4 19 (6.42%) Continuous Improvement
5 18 (6.08%) Change Management
5 18 (6.08%) Problem Management
6 16 (5.41%) Digital Marketing
7 15 (5.07%) Business Intelligence
7 15 (5.07%) Programme Management
7 15 (5.07%) Service Management
8 14 (4.73%) Multi-Factor Authentication
8 14 (4.73%) Two-Factor Authentication
9 13 (4.39%) Algorithmic Trading
9 13 (4.39%) Automated Trading
9 13 (4.39%) ERP
9 13 (4.39%) Migration
9 13 (4.39%) Project Management
10 12 (4.05%) Kalman Filter
10 12 (4.05%) Test Automation
Programming Languages
1 66 (22.30%) SQL
2 32 (10.81%) Python
3 25 (8.45%) Shell Script
4 19 (6.42%) Java
5 17 (5.74%) Perl
6 11 (3.72%) PowerShell
7 10 (3.38%) C++
8 9 (3.04%) PHP
9 8 (2.70%) Ruby
10 4 (1.35%) C#
11 2 (0.68%) Bash Shell
11 2 (0.68%) T-SQL
12 1 (0.34%) AppleScript
12 1 (0.34%) AWK
12 1 (0.34%) C
12 1 (0.34%) Clipper
12 1 (0.34%) Objective-C
12 1 (0.34%) sed
12 1 (0.34%) VB
12 1 (0.34%) VBA
Qualifications
1 90 (30.41%) Cisco Certification
2 53 (17.91%) Microsoft Certification
3 52 (17.57%) CCNP
4 48 (16.22%) CCNA
5 39 (13.18%) MCSE
6 25 (8.45%) MCSA
7 13 (4.39%) JNCIP
8 11 (3.72%) CCIE
8 11 (3.72%) Degree
9 8 (2.70%) VMware Certified Professional (VCP)
10 7 (2.36%) ITIL Certification
10 7 (2.36%) MCITP
11 6 (2.03%) CCSP
11 6 (2.03%) JNCIA
11 6 (2.03%) SC Cleared
11 6 (2.03%) Security Cleared
12 4 (1.35%) ITIL Foundation Certificate
12 4 (1.35%) MCP
13 3 (1.01%) AWS Certification
14 2 (0.68%) MCDST
Quality Assurance & Compliance
1 28 (9.46%) SLA
2 5 (1.69%) ISO/IEC 27001
3 3 (1.01%) QA
4 2 (0.68%) GDPR
System Software
1 141 (47.64%) Active Directory
2 72 (24.32%) VMware Infrastructure
3 33 (11.15%) Hyper-V
4 28 (9.46%) vSphere
5 9 (3.04%) XenDesktop
6 7 (2.36%) Terminal Services
7 6 (2.03%) VMware ESXi
8 5 (1.69%) OpenSIPS
8 5 (1.69%) Virtual Servers
8 5 (1.69%) XenApp
9 4 (1.35%) Microsoft Virtual Server
9 4 (1.35%) Virtual Desktop
10 3 (1.01%) Virtual Machines
11 2 (0.68%) Terminal Server
12 1 (0.34%) Firmware
12 1 (0.34%) Microsoft App-V
12 1 (0.34%) XenServer
Systems Management
1 21 (7.09%) SCCM
2 8 (2.70%) Backup Exec
3 6 (2.03%) WSUS
4 3 (1.01%) Cisco CUCM
5 2 (0.68%) FortiGate
5 2 (0.68%) Iperf
5 2 (0.68%) Systems Management Server (SMS)
6 1 (0.34%) AirWatch
6 1 (0.34%) Ansible
6 1 (0.34%) NetBackup
6 1 (0.34%) Packer
6 1 (0.34%) Puppet
6 1 (0.34%) SCOM
6 1 (0.34%) Terraform
Vendors
1 127 (42.91%) Microsoft
2 97 (32.77%) VMware
3 88 (29.73%) Cisco
4 40 (13.51%) Citrix
5 33 (11.15%) Juniper
6 28 (9.46%) F5
7 22 (7.43%) HP
8 18 (6.08%) SAP
9 16 (5.41%) Bloomberg
9 16 (5.41%) NetApp
9 16 (5.41%) Oracle
9 16 (5.41%) Veeam
10 15 (5.07%) Reuters
11 13 (4.39%) CQG
12 9 (3.04%) Avaya
12 9 (3.04%) CheckPoint
12 9 (3.04%) Dell
13 8 (2.70%) Fortinet
13 8 (2.70%) Meraki
14 7 (2.36%) NetScout