Senior Support Engineer Job Trends

Senior Support Engineer
UK

The median Senior Support Engineer salary in the UK is £47,500 per year, according to job vacancies posted during the 6 months leading to 14 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 579 655 628
Rank change year-on-year +76 -27 +237
Permanent jobs requiring a Senior Support Engineer 74 44 93
As % of all permanent jobs in the UK 0.12% 0.082% 0.17%
As % of the Job Titles category 0.14% 0.089% 0.18%
Number of salaries quoted 58 32 84
10th Percentile £34,000 £39,100 £35,000
25th Percentile £36,250 £47,500 £41,250
Median annual salary (50th Percentile) £47,500 £55,000 £52,500
Median % change year-on-year -13.64% +4.76% +16.67%
75th Percentile £62,500 £57,500 £67,500
90th Percentile £71,250 £71,500 £72,433
UK excluding London median annual salary £47,500 £40,000 £50,000
% change year-on-year +18.75% -20.00% +11.11%

All Permanent IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 54,426 49,714 53,040
% of permanent jobs with a recognized job title 90.72% 92.90% 95.25%
Number of salaries quoted 33,710 25,743 40,880
10th Percentile £28,500 £33,625 £30,000
25th Percentile £37,000 £45,000 £41,250
Median annual salary (50th Percentile) £55,000 £60,000 £57,500
Median % change year-on-year -8.33% +4.35% -4.17%
75th Percentile £75,000 £78,750 £77,500
90th Percentile £95,000 £97,500 £96,250
UK excluding London median annual salary £50,000 £52,609 £50,000
% change year-on-year -4.96% +5.22% -5.25%

Senior Support Engineer
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'Senior Support Engineer' in the job title relative to all permanent IT jobs advertised.

Senior Support Engineer job vacancy trend in the UK

Senior Support Engineer
Salary Trend

Salary distribution trend for Senior Support Engineer job vacancies in the UK.

Salary distribution trend for Senior Support Engineer job vacancies in the UK

Senior Support Engineer
Salary Histogram

Salary distribution for jobs citing Senior Support Engineer over the 6 months to 14 January 2026.

Salary histogram for Senior Support Engineer in the UK

Senior Support Engineer
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Support Engineer within the UK over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +92 71 £50,000 -9.09% 8
UK excluding London +111 64 £47,500 +18.75% 8
South East +65 30 £60,000 +20.00% 4
South West +25 17 £41,928 - 1
London +32 10 £65,000 +18.18% 1
East of England - 9 £67,500 - 3
Work from Home +62 7 £43,085 -13.83% 4
North West +21 4 £36,000 - 1
North of England +9 4 £36,000 -10.00% 1
Scotland +7 2 £34,000 -
Wales - 1 £45,000 -
West Midlands - 1 - -
Midlands - 1 - -

Senior Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 14 January 2026, Senior Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring Senior Support Engineer in the job title.

1 37 (50.00%) Problem-Solving
2 35 (47.30%) Windows
3 33 (44.59%) Microsoft
3 33 (44.59%) SQL
4 31 (41.89%) Azure
5 25 (33.78%) PowerShell
6 23 (31.08%) C#
7 22 (29.73%) Root Cause Analysis
8 21 (28.38%) Linux
9 20 (27.03%) Windows Server
10 18 (24.32%) Degree
11 17 (22.97%) Cloud Operations
11 17 (22.97%) Microsoft 365
11 17 (22.97%) Security Cleared
12 16 (21.62%) Data Analysis
12 16 (21.62%) REST
12 16 (21.62%) SOA
12 16 (21.62%) SOAP
12 16 (21.62%) Task Automation
12 16 (21.62%) VLAN
13 15 (20.27%) Active Directory
14 14 (18.92%) Firewall
15 12 (16.22%) IIS
15 12 (16.22%) ITIL
15 12 (16.22%) SQL Server
15 12 (16.22%) VMware
16 11 (14.86%) AWS
16 11 (14.86%) DHCP
16 11 (14.86%) DNS
17 10 (13.51%) Microsoft Intune

Senior Support Engineer Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 12 (16.22%) IIS
2 8 (10.81%) Microsoft Exchange
3 4 (5.41%) Oracle Workflow
4 1 (1.35%) SharePoint
Business Applications
1 4 (5.41%) NEC Housing
Cloud Services
1 31 (41.89%) Azure
2 17 (22.97%) Microsoft 365
3 11 (14.86%) AWS
4 7 (9.46%) SaaS
5 5 (6.76%) IaaS
5 5 (6.76%) PaaS
6 3 (4.05%) Entra ID
7 2 (2.70%) Serverless
8 1 (1.35%) Amazon CloudWatch
8 1 (1.35%) AWS Lambda
8 1 (1.35%) Azure AKS
8 1 (1.35%) Azure Functions
8 1 (1.35%) Azure Logic Apps
8 1 (1.35%) Azure Monitor
8 1 (1.35%) Azure Storage
8 1 (1.35%) Datadog
8 1 (1.35%) Google Workspace
8 1 (1.35%) OneDrive
8 1 (1.35%) Power Platform
8 1 (1.35%) Snowflake
Communications & Networking
1 16 (21.62%) VLAN
2 14 (18.92%) Firewall
3 11 (14.86%) DHCP
3 11 (14.86%) DNS
4 9 (12.16%) Wireless
5 8 (10.81%) VPN
6 6 (8.11%) Wi-Fi
7 5 (6.76%) PuTTY
7 5 (6.76%) SSH
7 5 (6.76%) VoIP
8 4 (5.41%) Cisco IOS
8 4 (5.41%) IPsec
8 4 (5.41%) LAN
9 3 (4.05%) SAN
9 3 (4.05%) TCP/IP
10 2 (2.70%) Internet
10 2 (2.70%) WAN
11 1 (1.35%) Network Security
11 1 (1.35%) Remote Desktop
11 1 (1.35%) SD-WAN
Database & Business Intelligence
1 12 (16.22%) SQL Server
2 6 (8.11%) Amazon RDS
3 4 (5.41%) BusinessObjects
3 4 (5.41%) MS Access
3 4 (5.41%) SAP Data Services
4 1 (1.35%) Data Warehouse
4 1 (1.35%) Power BI
Development Applications
1 8 (10.81%) JIRA
2 4 (5.41%) Toad
3 1 (1.35%) SQL Server Management Studio (SSMS)
3 1 (1.35%) Visual Studio
General
1 50 (67.57%) Social Skills
2 9 (12.16%) Finance
3 8 (10.81%) Presentation Skills
3 8 (10.81%) Public Sector
4 5 (6.76%) Organisational Skills
5 4 (5.41%) Electronics
5 4 (5.41%) Local Government
5 4 (5.41%) Manufacturing
5 4 (5.41%) Marketing
5 4 (5.41%) Telecoms
6 3 (4.05%) Financial Institution
6 3 (4.05%) Inclusion and Diversity
7 1 (1.35%) Banking
7 1 (1.35%) Law
7 1 (1.35%) Police
Libraries, Frameworks & Software Standards
1 16 (21.62%) REST
1 16 (21.62%) SOAP
2 7 (9.46%) .NET
3 2 (2.70%) .NET Core
4 1 (1.35%) React
4 1 (1.35%) RESTful
Miscellaneous
1 8 (10.81%) Satnav
2 5 (6.76%) Embedded Systems
3 4 (5.41%) Clustering
3 4 (5.41%) Driving Licence
4 3 (4.05%) Enterprise Storage
5 2 (2.70%) Onboarding
6 1 (1.35%) Public Cloud
Operating Systems
1 35 (47.30%) Windows
2 21 (28.38%) Linux
3 20 (27.03%) Windows Server
4 6 (8.11%) VMS
5 5 (6.76%) Mac OS
6 4 (5.41%) Unix
7 2 (2.70%) Apple iOS
7 2 (2.70%) Windows 10
7 2 (2.70%) Windows Server 2012
7 2 (2.70%) Windows Server 2016
7 2 (2.70%) Windows Server 2019
8 1 (1.35%) Android
8 1 (1.35%) Windows 7
8 1 (1.35%) Windows 8
Processes & Methodologies
1 37 (50.00%) Problem-Solving
2 22 (29.73%) Root Cause Analysis
3 17 (22.97%) Cloud Operations
4 16 (21.62%) Data Analysis
4 16 (21.62%) SOA
4 16 (21.62%) Task Automation
5 12 (16.22%) ITIL
6 9 (12.16%) Continuous Improvement
6 9 (12.16%) Cybersecurity
7 8 (10.81%) B2B
7 8 (10.81%) CRM
7 8 (10.81%) Mentoring
7 8 (10.81%) Migration
7 8 (10.81%) Scenario Testing
7 8 (10.81%) Test Automation
8 6 (8.11%) DevOps
8 6 (8.11%) Disaster Recovery
9 5 (6.76%) Collaborative Engineering
9 5 (6.76%) Presales
9 5 (6.76%) Remote Monitoring and Management
Programming Languages
1 33 (44.59%) SQL
2 25 (33.78%) PowerShell
3 23 (31.08%) C#
4 5 (6.76%) C++
4 5 (6.76%) DCL
4 5 (6.76%) Tcl
5 4 (5.41%) Shell Script
5 4 (5.41%) VB
6 2 (2.70%) Python
7 1 (1.35%) Kusto Query Language
7 1 (1.35%) T-SQL
7 1 (1.35%) VB.NET
Qualifications
1 18 (24.32%) Degree
2 17 (22.97%) Security Cleared
3 9 (12.16%) HND
4 4 (5.41%) ACMT
4 4 (5.41%) VMware Certified Professional (VCP)
5 3 (4.05%) Microsoft Certification
6 2 (2.70%) Azure Certification
6 2 (2.70%) DBS Check
6 2 (2.70%) ITIL Foundation Certificate
6 2 (2.70%) MCP
6 2 (2.70%) MCSA
7 1 (1.35%) HNC
7 1 (1.35%) ITIL Certification
Quality Assurance & Compliance
1 4 (5.41%) Cyber Essentials
System Software
1 15 (20.27%) Active Directory
2 10 (13.51%) VMware Infrastructure
3 8 (10.81%) Hyper-V
4 5 (6.76%) Docker
5 4 (5.41%) VMware ESXi
6 2 (2.70%) Firmware
Systems Management
1 10 (13.51%) Microsoft Intune
2 6 (8.11%) Kubernetes
3 5 (6.76%) Autotask
4 4 (5.41%) vCenter Server
5 3 (4.05%) Jamf Pro
6 2 (2.70%) FortiGate
6 2 (2.70%) Terraform
7 1 (1.35%) Ansible
7 1 (1.35%) SCCM
Vendors
1 33 (44.59%) Microsoft
2 12 (16.22%) VMware
3 8 (10.81%) Oracle
3 8 (10.81%) Salesforce
3 8 (10.81%) SAP
4 7 (9.46%) Apple
5 6 (8.11%) Cisco
5 6 (8.11%) Veeam
6 4 (5.41%) Datto
6 4 (5.41%) NEC
6 4 (5.41%) Sophos
7 2 (2.70%) SonicWALL
7 2 (2.70%) WatchGuard
8 1 (1.35%) ESET
8 1 (1.35%) Fortinet
8 1 (1.35%) Google