Service Desk Analyst
- Hiring Organisation
- Metro
- Location
- Birmingham, England, United Kingdom
well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst others. We’re looking for a solutions driven Service Desk Analyst to join our high-performing team based at our Birmingham Business Park HQ. This role is pivotal in delivering IT support provide … line support within the Service/Helpdesk team to all IT, Communications and Freight related systems, ensuring processes and procedures are followed correctly and user requests are dealt with efficiently and effectively. The department works in an ITIL based service desk environment answering calls, fixing, and escalating faults ...