301 to 325 of 1,344 Customer Service Jobs in England

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve … processes, capture and remediate knowledge gaps, and ensure that Windows platform services can be assumed safely and sustainably. The role will work closely with customer stakeholders, incumbent supplier SMEs, service management functions, infrastructure teams, application support teams, security representatives and programme leadership. The emphasis is on controlled mobilisation ...

Cognizant is looking for a Senior Power Platform/Dynamics 365 Developer to build secure, scalable enterprise applications using Power Platform, Dataverse, Dynamics 365 Customer Service and Azure. You will take solutions from technical design through to production, creating Model-Driven Apps, PCF controls, Custom Pages, automations … TypeScript and JavaScript. Develop Dynamics Plugins, Custom APIs and Custom Actions with C#/.NET. Create automations with Power Automate and use Dynamics 365 Customer Service capabilities including queues, SLAs, routing and assignment. Integrate Power Platform with REST APIs, SharePoint Online and Azure services. Support ALM, CI/ ...

Development Design, build and deploy AI-enabled workflows using LLMs, developer CLI tools, APIs, MCP and automation platforms Connect systems including ERP, ecommerce, CRM, customer service and reporting platforms Decide where to use AI, deterministic rules or human review based on the accuracy and risk required Build headless … questions, challenge an assumption or recommend a simpler solution Helpful Experience Experience with NetSuite, Shopify, Kustomer or other ERP, ecommerce, CRM or customer service systems Experience in retail, beauty, consumer goods, ecommerce or marketplace businesses Experience developing dashboards or working with data warehouses Familiarity with Git, cloud platforms ...

checking out item issues, looking for directions and contact numbers. We cover all of the Uk, Scotland and Ireland. We also receive queries from customer service which may involve contacting Depots and distribution centres. Candidates need to be able to work Full time, any 5 days … Microsoft office skills are required i.e. filling in spreadsheets and navigating Internet explorer; They also need to have good telephone manner and preferably have customer service experience. Training is on the job and provided by an in-house trainer, we find it takes approx. 1 week. Requirements: Fully ...

commercial experience developing and customising Microsoft Dynamics 365 , including solution design, configuration, custom development, and support within enterprise environments. Strong knowledge of Dynamics 365 Customer Engagement (CE) and Dataverse, with experience extending tables, forms, views, business processes, security models, and managed solutions. Hands-on development expertise using C#, .NET … business-critical Dynamics 365 and Power Platform applications. Desirable Skills Microsoft Dynamics 365 and Power Platform certifications. Experience with Azure Functions, Azure Logic Apps, Service Bus, or other Azure integration services. Knowledge of Azure DevOps, CI/CD pipelines, and Git-based source control. Experience working within Agile delivery ...

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with … exceptional travel products and services. We have six Customer Service Centres for Trip.com , established in Japan, Korea, the UK, Thailand, Malaysia, and the Philippines, providing 24/7 customer service in 35 different languages. We have more than 30,000 employees scattered across 50 countries ...

Logistics Network Development Manager to join our UK Supply Chain team on a 9-month fixed-term contract. Reporting to the Head of Logistics & Customer Service, you will play a key role in identifying, shaping and delivering strategic projects that improve the performance, efficiency and cost competitiveness … barriers, escalating where appropriate. Provide regular updates to senior stakeholders on project progress, decisions and performance. Drive continuous improvement initiatives across warehousing, logistics and customer service functions. Support wider Refresco Group initiatives and ensure effective implementation within the UK business. About you The ideal candidate will have proven ...

Logistics Network Development Manager to join our UK Supply Chain team on a 9-month fixed-term contract. Reporting to the Head of Logistics & Customer Service, you will play a key role in identifying, shaping and delivering strategic projects that improve the performance, efficiency and cost competitiveness … barriers, escalating where appropriate. Provide regular updates to senior stakeholders on project progress, decisions and performance. Drive continuous improvement initiatives across warehousing, logistics and customer service functions. Support wider Refresco Group initiatives and ensure effective implementation within the UK business. About you The ideal candidate will have proven ...

manage and develop an established portfolio of existing clients. This is a relationship-focused role where you will be responsible for maintaining excellent service levels, understanding client requirements and identifying opportunities to upsell and cross-sell additional products and services. The Role Manage and develop existing client relationships Conduct … Handle client queries and issues, taking ownership through to resolution Coordinate with internal teams and stakeholders to deliver client requirements Maintain high levels of customer service and client satisfaction Develop knowledge of the company's IT products and services Travel to client sites across the Midlands as required ...

Summary - Perform regular maintenance, testing, and troubleshooting of security systems to ensure optimal functionality. Diagnose and rectify faults quickly, effectively and efficiently. - Perform reactive service visits as required to meet contracted customer's service level agreements. - Perform planned preventive maintenance visits as required in line with contracted … customers service level agreements. - Provide support and advice to clients regarding their security systems, addressing queries and offering solutions to resolve issues. - Ensure all work complies with health and safety regulations, industry standards, and company policies. Maintain accurate records of work performed, including reactive service and planned preventive ...

operation and evolution of one of the world's largest and most sophisticated ticketing systems. Following a transition period of approximately two years, the service provider will become the primary partner across a network comprising thousands of buses, hundreds of rail and underground stations, retail outlets, customer service … solutions, the project team will manage and evolve all aspects of the system while implementing new technologies to improve efficiency, automate key processes, enhance customer experience, and help create the next generation of transportation ticketing systems. Role Overview The Continual Improvement and Innovation Manager is responsible for leading ...

befulfilling and fun! We are committed to our customers, employees, and thecommunities where we live. We are looking for motivated, enthusiastic team players withgreat customer service skills to provide consultative, implementation, systemsupport, and professional services to a portfolio of assigned Yardiclients! What you will do Advise and institute … business and operationalneeds and goals Collaborate internally with analysts, designers,programmers, sales, and marketing with a focus on meeting client needs andmaintaining high-level customer service standards; complete special projectsrelated to department training and client support; and perform other Yardiduties as assigned What you need to have Bachelor ...

include: Monitoring and supporting customers through a ticketing system, including escalating issues to senior team members where appropriate. Configuring hardware and software to meet customer requirements. Diagnosing and troubleshooting monitor, computer and network issues. Supporting customers with IT queries and technical problems. Setting up and maintaining security policies, including … from: Dedicated mentoring and support from experienced IT professionals. Hands-on experience in a real IT support environment. Opportunities to develop your technical and customer service skills. Progression opportunities as you develop your knowledge and experience. Salary reviews. The opportunity to build a long-term career in IT. ...

include: Monitoring and supporting customers through a ticketing system, including escalating issues to senior team members where appropriate. Configuring hardware and software to meet customer requirements. Diagnosing and troubleshooting monitor, computer and network issues. Supporting customers with IT queries and technical problems. Setting up and maintaining security policies, including … from: Dedicated mentoring and support from experienced IT professionals. Hands-on experience in a real IT support environment. Opportunities to develop your technical and customer service skills. Progression opportunities as you develop your knowledge and experience. Salary reviews. The opportunity to build a long-term career in IT. ...

business, turn those opportunities into executable initiatives and drive them through to measurable results. You’ll work across every part of Chip – Operations, Customer Service, Finance, Risk & Compliance, Marketing, Product, Engineering, People and our leadership teams – looking horizontally across the organisation rather than optimising functions in isolation. … recommendations. Build a clear transformation and AI value pipeline. Prioritise initiatives based on measurable business impact – including capacity released, cost avoided, revenue enabled, customer outcomes improved, risk reduced and speed increased. Redesign workflows, not just automate individual tasks. Look across functions and end‐to‐end processes to identify opportunities ...

What You'll Be Doing As a Helpdesk & Switchboard Operator, you will: Operate a computer-based switchboard system. Answer and manage incoming calls and service requests. Monitor and respond to alarms, including fire, trauma and security alerts. Record and maintain accurate information and logs. Provide administrative and clerical support … Respond confidently and professionally to emergency situations. Liaise with internal teams and stakeholders to ensure issues are resolved efficiently. Deliver a high standard of customer service at all times. What We're Looking For We're seeking someone who is: A confident and professional communicator. Calm and composed ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet ...

challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Service Desk Analyst Join us and help keep our people connected We're looking for a talented Service Desk Analyst to join our IT team … provide outstanding technical support across our organisation. As the first point of contact for IT-related issues and service requests, you'll play a vital role in ensuring colleagues can work efficiently and effectively every day. This is an excellent opportunity for an experienced IT support professional who enjoys ...

delivery team of 11 Functional Consultants, 18 Developers and 15 QA Analysts and Engineers, responsible for a highly customised enterprise platform supporting Finance, Customer Service, Supply Chain Management, Project Operations and our bespoke housing management systems. We're specifically looking for a D365 Finance specialist who understands … D365 platform. What you'll be doing You'll: Work within a large in-house D365 delivery programme delivering functionality across Finance, Customer Service, Supply Chain Management and Project Operations Partner with Product Owners and stakeholders to understand business requirements and translate them into functional solutions Lead ...

delivery of efficient, responsive, and high-quality technical support to all users. The role oversees the day-to-day operation of the Helpdesk, manages service performance against agreed SLAs, drives continuous improvement in processes, systems, and customer experience, and leads, coaches, and develops the support team to ensure … effective prioritisation and resolution of incidents and service requests. Main Duties: Leadership, Team Management & Development Lead, mentor and manage in-hours and out-of-hours Helpdesk teams, setting clear objectives, responsibilities, KPIs, SLAs and performance standards to deliver consistently high operational performance and customer service. Monitor individual ...

Owner will ensure every issue has a clear owner and a resolution deadline Key Relationships Our Internal Teams: You will collaborate with Digital, IT, Customer Service, Customer Experience, Sales, Commercial, Marketing, Merchandising, Supply Chain, and Operations teams across Cromwell Our Customers: You will get to understand … sessions that produce complete, accurate outputs Ecommerce domain experience — solid understanding of digital commerce concepts including product catalogues, pricing, checkout flows, order management, and customer account structures Experience working in Agile/Scrum teams with a clear understanding of sprint ceremonies and backlog management Meticulous attention to detail ...

+ Commission OTE £60-65K per annum. Are you experienced in achieving ambitious sales targets and developing new business? Do you have excellent customer service skills and plenty of drive and initiative? Techcube Limited is a leading, fast growing specialist in the security, EPOS, software and payment … software to help businesses in a range of sectors innovate and thrive. We have exciting and ambitious plans to grow our business and customer base and are looking for an enthusiastic sales professional to join our talented team. As part of our business growth, we have an exciting opportunity ...

deep and find creative solutions. We believe our goal is to find the right solution rather than always being right. We provide exceptional customer service to our teams and trading desks. We care more that the right thing is done than about rigid job descriptions or boundaries. What … maintenance of OpenStack components. Diagnose and rectify complex problems involving multiple teams related to OpenStack, including compute, storage, and networking issues. Provide exceptional customer service to the platform’s users. Coach engineers on best practices, help investigate outages, and set a high standard for operational and technical excellence. ...

equipment Travelling to different school sites as required Working independently while also being part of a wider support team Providing friendly, professional and helpful customer service Learning and developing your technical skills through hands-on experience About You We are looking for someone who is: Able to demonstrate … experience and a genuine interest in technology Keen to learn and develop their IT skills Friendly, reliable and approachable A good communicator with strong customer service skills Comfortable working independently and as part of a team Organised and able to manage tasks effectively Professional and confident when dealing ...