326 to 350 of 1,045 Customer Service Jobs in England

Service Delivery Analyst (1st & 2nd Line Support) London | Hybrid (3 days office/2 days remote) We are working with a leading international professional services firm to recruit a Service Delivery Analyst to join their high-performing IT team. This is an excellent opportunity for someone looking … combine service desk and deskside support responsibilities within a fast-paced, client-facing environment. This role offers a mix of 1st and 2nd line support, acting as a key point of contact for end users while also handling more complex technical issues and escalations. The Role As a Service ...

Field Service Engineer EPoS & IT Support Portsmouth Area Barron McCann Ltd is a trusted, award-winning IT service provider delivering end-to-end EPoS and IT support solutionsfrom helpdesk to rapid on-site response. We proudly support some of the UKs most recognisable brands across Retail, Hospitality … Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. Whats in it for you? Company vehicle and fuel card Monthly and quarterly bonus schemes Overtime opportunities Full uniform ...

Field Service Engineer EPoS & IT Support Maidstone Area Barron McCann Ltd is a trusted, award-winning IT service provider delivering end-to-end EPoS and IT support solutionsfrom helpdesk to rapid on-site response. We proudly support some of the UKs most recognisable brands across Retail, Hospitality … Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. Whats in it for you? Company vehicle and fuel card Monthly and quarterly bonus schemes Overtime opportunities Full uniform ...

operate a thriving Ecommerce store , which you will be managing as part of this role. The Role We are looking for a proactive and customer-focused Ecommerce Account Manager to manage and grow the online business. You ll handle all inbound communication (chats, calls, emails, quotes) related … Ecommerce platform and oversee the entire customer journey from initial enquiry through to post-sale account management. You ll also be responsible for nurturing customer relationships, identifying further business opportunities, and providing exceptional service to drive customer satisfaction and repeat business. General Responsibilities: Respond promptly ...

operate a thriving Ecommerce store , which you will be managing as part of this role. The Role We are looking for a proactive and customer-focused Ecommerce Account Manager to manage and grow the online business. You'll handle all inbound communication (chats, calls, emails, quotes) related … Ecommerce platform and oversee the entire customer journey - from initial enquiry through to post-sale account management. You'll also be responsible for nurturing customer relationships, identifying further business opportunities, and providing exceptional service to drive customer satisfaction and repeat business. General Responsibilities: Respond promptly ...

mission is simple: to design and deliver high‐performance, integrated ERP solutions that help our customers source effectively, stock efficiently, sell profitably and service competitively. We’re looking for a motivated and customer‐focused Internal Sales Executive to join our growing sales team. This role is ideal … will support both new business and account management activities by identifying opportunities, engaging prospects, and helping drive adoption of our payment solutions within existing customer accounts. This is an individual contributor role with strong support from senior sales, account management, and customer success teams. *Open to candidates located ...

Field Service Engineer EPoS & IT Support Peterborough/Kings Lynn Area Barron McCann Ltd is a trusted, award-winning IT service provider delivering end-to-end EPoS and IT support solutionsfrom helpdesk to rapid on-site response. We proudly support some of the UKs most recognisable brands across … Retail, Hospitality, and Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. Whats in it for you? Company vehicle and fuel card Monthly and quarterly bonus schemes Overtime opportunities ...

least three core modules. Preferred Module Specialisations (choose relevant): Third‐Party Risk Management (TPRM), Integrated Risk Management (IRM), Agentic AI (Now Assist, GenAI), Service Order Management (SOM), Configuration Management Database (CMDB), Customer Service Management (CSM), HR Service Delivery (HRSD), Legal Service Delivery (LSD), IT Asset ...

Experienced Administrative IT Assistant - Customer Connectivity – Major Accounts department Who we are: ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and naval, Automotive, Rail and mobility, Energy and environment, Life … customers' development strategies as well as their technological and sustainability transformation ALTEN Ltd is looking for an Experienced Administrative IT Assistant to join our Customer Connectivity – Major Accounts department in Derby, UK. This is a fantastic chance to be part of a fast-growing company with strong core values ...

Support Engineer to support our customers. You will be based at our head office in Whiteley. You will sit with our knowledgeable Service Desk when at head office, who will fully support you in your day to day. You will be utilising your excellent and prompt customer support … house teams tailor our services to suit every client's unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Benefits ...

designated delivery areas. The role will include managing office staff, drivers, vehicles/trailers and optimising resources whilst controlling costs and maintaining high service levels Main duties and responsibilities Manage day-to-day operations of pallet network distribution, ensuring timely and efficient movement of goods – this will include office … drivers and HGV drivers. Act as the primary point of contact between the company and pallet network customers and partners Monitor network performance, including service levels, delivery times, and damage rates Analyse transport data to identify cost-saving opportunities and operational improvements Manage resources effectively to optimise performance. Resolve ...

leading international technology business that offers ongoing training, career progression and excellent support for professional development is seeking a technically minded Field Service Technician who enjoys solving problems and delivering first-class customer service in the field. Working as part of a mobile service team … provide installation, maintenance and technical support for office technology equipment across customer sites throughout the Midlands. The role : Field Service Engineer - Business Technology Midlands Region | £27,500 plus Company Vehicle and Benefits including 25 Days Holiday + BH, Enhanced Pension Scheme, Life assurance, and more ! This would suit ...

Customer Operations Lead - Build, Scale and Make a Real Impact Location: London (4 days per week, 1 remote) Salary: up to £60,000 + Equity (rarity at this level) Overview: If you are the kind of person who thrives in a high-growth environment, enjoys solving problems at pace … already thinking about how AI can be used in practical, thoughtful ways to create efficiencies, remove friction and improve quality without compromising customer experience, you will likely feel very at home here. Role Overview: This is an exciting opportunity to join a fast-growing fintech at a meaningful stage ...

exciting opportunity has opened for an experienced IT Service Desk Engineer to join a dynamic IT team in the Lincoln office. Regular travel to other office locations is expected, so having access to personal transport is beneficial but not essential. THE ROLE: As an IT Service Desk Engineer … department. You will provide timely updates and ensure issues are handled with the appropriate priority and attention. This role requires strong customer service skills, the ability to communicate solutions clearly and confidently, and a broad technical knowledge across various technologies and products. Key responsibilities: - Provide professional, courteous support ...

Your role The Technician II is responsible for executing Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations. The primary focus is to support uninterrupted customer infrastructure operation while addressing internal requests to maintain the cleanliness, tidiness, and safety … environment. This role will participate in the full continuous (24x7) Call Out team together with the other Technicians. What you'll do Provide technical customer service support and perform operational technical interventions for clients, including handling Remote Hands requests. Assist in the implementation of technical projects and support ...

collect data for analysis and reporting Participate in marketing events and initiatives Contribute to the generation of content and the configuration of design items Customer Support: Communicates effectively with customers by telephone and online Provide customer service support, including technical advice and guidance on the successful … products and services Assist in devising solutions to customer requirements and solve straightforward problems Assist customers with a range of design and technical issues Escalate complex issues to senior support or development teams Provide first-line support via email, chat, or ticketing systems Customer Engagement: Assist in implementing ...

Service Delivery Manager - Gloucester Join a rapidly growing healthcare service provider managing over 200 contracts across 40 NHS Trusts. Role Summary: Based within Gloucester, you will manage day-to-day service delivery, lead on-site coordinators, and ensure smooth supply chain operations to prevent service delays. … work closely with the Regional Service Delivery Manager and Operations Director. Key Responsibilities: Manage supply chain and subcontractors proactively Act as main contact for contracts Lead and support on-site coordinators Ensure timely stock distribution and purchase order authorisation Train Trust staff on company systems Maintain clear communication with ...

trading optimisation and operational efficiency, you will play a central role in defining how we use AI and intelligent automation to enhance the customer experience at scale. As we continue to expand internationally, this role will be fundamental in ensuring we deliver a seamless, commercially effective experience for millions … strategy and roadmap to support scalable international growth across the UK and European markets. Define and lead Gear4music’s AI strategy across ecommerce and customer-facing digital experiences. Define and deliver holistic design & UX modernisation across our website estate. Identify and implement scalable AI and automation opportunities that improve ...

desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping … written Be able to think out of the box, providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance/SC clearance capable is a big advantage. Windows Server ...

Service Desk Administrator (Temporary) Location: Andover Salary: £14.50 – £15 per hour Job Type: Temporary Working Hours: Monday to Friday, 8:30am – 5:00pm Working Arrangement: Fully office-based About the Role We are currently recruiting for a Service Desk Administrator with a passion for technology to join … well-established manufacturing business based in Andover on a temporary basis. This is an excellent opportunity for a customer-focused individual with strong administrative skills who enjoys problem-solving and working in a fast-paced environment. Key Responsibilities Receive incoming calls from customers reporting faults or requesting support Accurately ...

Technical Support and Spares Manager Department: Installation, Service & Spares Reports to: Operations Manager Location: Leeds Salary: £28,000 – £32,000 (depending on experience) Working Hours: Monday to Friday, 08:00 – 16:30 About the Role I am seeking a highly organised and proactive Technical Support and Spares Manager … join My Leeds based Client in their Installation, Service & Spares team. This role is central to ensuring the smooth coordination of field operations, efficient management of parts and inventory, and delivery of excellent customer service. You will act as a key link between customers, engineers, and suppliers—supporting ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … technical issues that 1st and 2nd line teams cannot resolve. You will be hands-on with infrastructure support, patching, software updates, and maintaining service stability across a large and complex environment. You will also play a central role in projects - from onboarding new clients to delivering infrastructure improvements ...

Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs incidents and service requests and maintains relevant records … Identifies and classifies incident types and service interruptions Records incidents cataloguing them by symptom and resolution Monitoring queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring queues to ensure SLAs are maintained. Assigning the tickets which are out of scope to Service Desk/ ...

Advisor is responsible for delivering high-quality technical support across systems, hosted services, and network infrastructure. The role focuses on logging, diagnosing, and resolving customer issues remotely where possible, while ensuring clear communication and adherence to defined service level agreements (SLAs). We maintain a range of hosted … systems including Universe, Gamma, HV Select, Wildix, 3CX, 8x8 & Bicom. This position plays a key role in maintaining customer satisfaction, supporting field engineers, and ensuring operational efficiency across support processes. Key Responsibilities Log, track, and manage all customer-reported faults via the CRM system, ensuring accuracy and completeness ...

Consultant will be operating at the intersection of functional consultancy and technical delivery, supporting the design and implementation of solutions across Dynamics 365 CRM (Customer Engagement), Power Platform, and Azure-based systems. This role will work closely with clients, business stakeholders, project teams, and architects to understand requirements … areas such as data modelling, data migration, and integration design within Dynamics 365 environments. 3. Configuration & Delivery Configure and customise Dynamics 365 CRM (Customer Engagement), including: Entities, forms, views, dashboards Business rules, workflows, and Power Automate flows Plugins, custom actions, and extensions Build Power Platform components such as model ...