376 to 400 of 1,045 Customer Service Jobs in England

decision‐making throughout a projects’ life cycle. You will be responsible for effectively overseeing each project to ensure a high standard of quality and customer service. Throughout the life cycle of the project, you will liaise with key stakeholders to ensure they are informed and engaged during the implementation … Identify and track critical path/activities, risks, contingencies and alternatives and offer suggestions to get projects back on track when necessary Proactively address customer concerns and meet or exceed customer needs Resolving, tracing and escalating critical issues to minimise project risk factors Establish and maintain relationships with ...

focus on infrastructure project work and new hardware installations, whilst also providing ongoing MSP client support. Time in this role is split between visiting customer sites (mainly in Nottinghamshire) and also project preparation and remote support based in our office. Main duties: Plan and deliver new technologies, migrations … throughout the East Midlands - including Microsoft office 365, cloud services, Microsoft and Apple hardware and network infrastructure. Provide proactive technical support across a varied customer base - onsite and also via the telephone and remote access from our office. Provide 2 nd level support and assistance to other members ...

Your new company A well-established and forward-thinking organisation is looking to strengthen its IT Service Delivery function. With a strong focus on customer experience and operational efficiency, the business relies on its technology teams to deliver reliable and responsive support across a diverse user base. Your … role As an IT First Line Support Analyst, you will join the Service Delivery team on a 3 month contract, providing hands-on, first line technical support to end users. Working 5 days per week on-site in Bedford, you will be the first point of contact ...

people, enjoy solving problems and want to start your career in IT and technology services, this could be the perfect opportunity. As a Technology Service Desk Assistant, youll be a key part of our Service Desk team, supporting colleagues across the organisation with administrative support, system updates … first-line IT support. This is an ideal entry-level IT role for someone who is organised, customer-focused and eager to grow their career in technology. In this IT support role, youll gain hands-on experience in a busy Service Desk environment, building your technical knowledge while ...

Line Systems Engineer ***CANDIDATES MUST HAVE MANAGED SERVICE PROVIDER (MSP) EXPERIENCE *** Hybrid working following successful completion of 3 month induction. We are seeking a proactive 2nd Line Systems Engineer to join our clients Service Delivery Team, delivering top-tier IT support both remotely and on client sites. Responsibilities … technology and cyber-security developments; pursue relevant certifications. Requirements: Minimum 3 years IT support experience, in an MSP environment. Experience working on a busy service desk. Strong customer service and client-facing skills. Hands-on experience with Windows Server, Active Directory, Office 365, Exchange, virtualization, networking, backup ...

telecommunications group delivering leading - edge technology solutions to customers nationwide. With annual group turnover in excess of £23m, we continue to grow through strong customer relationships and service excellence . Due to continued growth, we are seeking a full-time, permanent and proactive Sales Administrator to support … Wycombe. The Role Working closely with our sales team, youll be at the centre of the deal process, ensuring accuracy, efficiency, and an excellent customer experience. Key Responsibilities include: Prepare, check and collate daily sales documentation, ensuring accuracy and completeness Update and maintain company CRM records as required Liaise ...

looking for an experienced Dynamics 365 for Customer Engagement Solution Architect with experience in solution development and functional analysis into large-scale enterprise Dynamics 365 architecture with a hands-on approach in designing and leading the implementation of Dynamics 365 products, working with both onshore and offshore development teams. … proposal development and provide input in business development while mentor junior and offshore staff. This role is therefore kingpin to KPMG Microsoft business solutions customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established ...

Technical Support Agent/Customer Service Advisor– Automotive Systems Location: Denham (work from the office) Hours: Monday–Friday 7am–6pm, plus some Saturdays (shift system,hours splitted) Hourly Rate: £14.10 per hour (depending on experience) About the Role Our client is partnering with a leading windscreen replacement service … qualified vehicle technician. A general interest or basic understanding of vehicles is helpful, but your main focus will be providing technical and customer support via remote connection tools. Key Responsibilities Connect remotely to vehicles using specialist tooling to perform ADAS camera calibration Provide high-quality support to customers ...

Title: CRM AnalystSalary: £14.49Location: MaidenheadContract: 9 monthsShift Pattern: 09:00Am - 05:00pm Key Responsibilities Customer Portal & CRM Operations Manage Data Change Requests (DCR) in Salesforce by merging and matching customer registrations with database records. Track completed and incomplete registrations while reviewing analytics to understand platform uptake. Triage customer issues and support customer service and e-solutions teams. Assist with operations such as sample loading, inventory checks, and target list validation. Salesforce Effectiveness (SFE) Track and report on Sales Team performance to support the SFE Manager. Lead training for new starters on digital tools, including PowerBI ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … enterprise scale.////What you will be doing Acting as a final escalation point for complex technical issues Maintaining and improving customer IT infrastructure, including patching and upgrades Designing, implementing, and supporting technical solutions across server, cloud, and network environments Contributing to infrastructure change, system improvements ...

success and growth of our GS-Spares eBay store, combining hands-on technical expertise with operational efficiency to maximise parts recovery, sales performance, and customer satisfaction. Working within a fast-paced environment, you will be responsible for dismantling and harvesting high-quality reusable components from IT equipment, ensuring products … recover high-value, fast-selling components from IT equipment to maximise resale opportunities and revenue generation. Support the efficient picking, packing, and dispatch of customer orders, ensuring accuracy and excellent service standards. Prepare and maintain product listing reports to support online sales activity and stock visibility. Deliver outstanding ...

impact. Your Career: As an 1st Line Application Support Analyst at MHR, you will play a vital role in developing your problem-solving and customer service skills while gaining hands-on experience in managing and resolving customer queries. You will be trained to handle first-level support … This role offers opportunities for professional growth as you gain experience with our products, tools like Salesforce, and internal processes. Your dedication to improving customer experiences and solving complex problems will contribute significantly to your own career development and MHR’s success. Your Team: You will work closely with ...

programme. The role You’ll be leading CE process design and delivery, working closely with business stakeholders and internal teams to shape the Sales & Service experience globally. You’ll act as the go‐to CE expert, leading the CE team, guiding best practice and ensuring adoption across different regions. … What we’re ideally looking for: Strong hands‐on experience with Dynamics 365 CE Experience across Field Service, Sales, and Customer Service Strong understanding of sales and customer engagement processes Comfortable working across the wider Microsoft ecosystem Proven stakeholder management and the confidence to lead conversations ...

Hybrid - South Reading area office 3 days a week Why? Fast growing SaaS Vendor An award winning growing Software Vendor is expanding their Technical Customer Support team. You will provide 1st line technical support over the phone, email and remote channels. You will help customers with application, environmental … existing application updates. Investigate, diagnose, and resolve application, environmental, and hardware issues, liaising directly with customers where needed. Maintain accurate records of support activity, customer issues, and resolutions for future reference. Creation of knowledgebase articles and FAQs for use both internally and externally. Identify and escalate technical issues where ...

Hybrid - South Reading area office 3 days a week Why? Fast growing SaaS Vendor An award winning growing Software Vendor is expanding their Technical Customer Support team. You will provide 1st line technical support over the phone, email and remote channels. You will help customers with application, environmental … existing application updates. Investigate, diagnose, and resolve application, environmental, and hardware issues, liaising directly with customers where needed. Maintain accurate records of support activity, customer issues, and resolutions for future reference. Creation of knowledgebase articles and FAQs for use both internally and externally. Identify and escalate technical issues where ...

Freshworks product lines that focus on the mid-market and Enterprise customers. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organisations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives … strive to become a trusted advisor and a partner at your named accounts Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve ...

established and growing UK business is looking for a Service Desk Analyst to join its internal IT team based in Milton Keynes. This is an excellent opportunity for someone with IT support or service desk experience who enjoys solving problems, supporting users, and working across a varied technical … support, cyber security initiatives, device deployment, and continuous improvement projects. RESPONSIBILITIES Provide 1st line IT support to internal users Log and manage incidents and service requests Support Windows desktops, laptops, Microsoft 365, and Active Directory Configure hardware and equipment for new starters Support networking, VPN, wireless access, and mobile ...

Customer Services in Technical Support Are you tech savvy, hands-on and the kind of person who enjoys figuring things out and helping people at the same time? We’re working with a friendly, fast-paced and growing business looking to add a new Technical Support Advisor to their … existing technical team. This is a brilliant opportunity for someone who enjoys technology, customer interaction and problem-solving and is looking to build a long-term career within a supportive and lively environment. You’ll be joining a young, down-to-earth team with lots of banter, training ...

Support Engineer An exciting opportunity has arisen for an experienced IT Support Engineer to join a dynamic Service Desk team. This role involves a mix of remote and onsite technical support, working across infrastructure, cloud technologies, and cyber security solutions. Key Responsibilities Deliver technical support by managing and resolving … service tickets in line with agreed SLAs Handle both initial and escalated support requests, ensuring high levels of customer satisfaction Complete sales orders and project work within agreed timelines Implement approved technical solutions remotely and onsite Support continuous improvement of Service Desk technologies and processes Develop ...

Digital Technology Service Administrator Sheffield Hallam University - City Centre Campus £14.57 per hour Monday to Friday, 08:00 - 16:00 Temporary Position (Possible Perm) We are looking for an organised and customer-focused Administrator to join the Digital Technology Service (DTS) team at Sheffield Hallam University. This … diary management Maintaining records, reports, and administrative systems Assisting with procurement, invoicing, and budget tracking Supporting mobile phone and IT kit deployment Providing professional customer service and administrative support across the department The ideal candidate will: Have strong administration and organisational skills Be confident communicating with a wide ...

Digital Technology Service Administrator Sheffield Hallam University City Centre Campus £14.57 per hour Monday to Friday, 08:00 16:00 Temporary Position (Possible Perm) We are looking for an organised and customer-focused Administrator to join the Digital Technology Service (DTS) team at Sheffield Hallam University. This … diary management Maintaining records, reports, and administrative systems Assisting with procurement, invoicing, and budget tracking Supporting mobile phone and IT kit deployment Providing professional customer service and administrative support across the department The ideal candidate will: Have strong administration and organisational skills Be confident communicating with a wide ...

Responsibilities Deliver frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive) Investigate, troubleshoot and resolve incidents and service requests in a timely and professional manner Escalate complex or unresolved issues to third-party vendors or senior IT colleagues Maintain and update support … SharePoint, Outlook, OneDrive) Familiarity with PowerApps and Power BI Understanding of business processes in finance, operations, or supply chain Strong problem-solving ability and customer service mindset Clear and confident communication skills Desirable Skills Knowledge of Dynamics 365 Field Service or CE modules Experience with Power Automate ...

cyber security, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport … travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred ...

cyber security, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport … travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred ...

genuine interest in technology and wants to progress their career within this field. Main duties and responsibilities: To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, and the service desk ticketing system. To provide … excellent customer care and service. Install and configure computer software operating systems and applications. Monitoring and maintain computer systems and networks. Troubleshooting system and networking problems, diagnosing and solving hardware or software faults ensuring they are handled within an agreed time limit, within agreed processes and in a professional ...