26 to 50 of 1,702 ITIL Jobs in England

Diligence in task tracking, documentation, cross-training, and information sharing to continuously improve technology service delivery. Experience using service management tools and best practices (ITIL, ITAM, ITSM) Proficiency working in Windows Operating Systems (Windows 10/11, Windows Server) Experience with Active Directory and Entra ID Services Management of mobile ...

activity is approved. Qualifications Soft Skills: Analytical problem-solving skills to follow an incident or problem through to resolution Experience of working in an ITIL environment preferred but not essential Use initiative with a positive and can-do attitude Identify business impacting incidents and escalat via the escalation process Ability ...

presentation skills. Preferred Qualifications Bachelor's degree in Computer Science, Management Information Systems, Engineering, or a related technology discipline. Project Management Professional (PMP) certification; ITIL, agile, Scrum, or other relevant project delivery certifications. Experience with ServiceNow project and portfolio management capabilities, including PPS project records, and Microsoft Project or comparable ...

frameworks. Desirable Experience The following would be advantageous but are not essential: Degree in IT, Computer Science, or a related discipline. Microsoft, CompTIA, Cisco, ITIL, Cyber Security, Cloud, or Networking certifications. Experience in manufacturing, industrial, chemical, engineering, or other regulated environments. ERP user administration. Microsoft Exchange administration. SharePoint administration. Windows ...

Information Technology, Computer Science, or a related field or equivalent professional experience. Preferred Skills & Certification Certifications: CompTIA A+, Network+; Microsoft MD-102 (Endpoint Administrator); ITIL Foundation v4. Cloud & M365: Familiarity with Microsoft Azure, Intune, and Microsoft 365 administration. Cybersecurity: MFA, endpoint security, phishing awareness, and device compliance enforcement. Automation: Basic ...

supporting service transition, supplier transition or multi-supplier delivery. Understanding of systems integration, interfaces, data flows and operational reporting. BCS Business Analysis, CBAP, CCBA, ITIL, Agile Business Analysis or PRINCE2 qualification. Expected Outputs Business, functional and non-functional requirements. Requirements Traceability Matrices. Contract compliance and requirements gap assessments. Impact assessments ...

manage competing priorities. A collaborative mindset and a commitment to delivering excellent service. It would be great if you also have: An understanding of ITIL principles or IT service management. Familiarity with Microsoft Active Directory or user access management. Exposure to PowerShell or other scripting technologies. Experience using Remedy, ServiceNow ...

Server 2016+ Active Directory experience ServiceNow or related ITSM tool knowledge Dynatrace or other monitoring tools Understanding of cloud platforms and basic programming integrations ITIL V4 Foundation Certification Microsoft certifications (e.g., Azure Fundamentals/Administrator) Vendor-specific CRM/ERP certifications Security Clearance High Level Clearance is mandatory for this ...

privileged‐access patterns; AWS or GCP experience is desirable. Scripting and automation using PowerShell, Python, REST APIs, JSON and source‐control practices. Understanding of ITIL processes, change management, incident management, problem management and technical documentation. Security Domain Expertise: Privileged Access Management governance, control design and operating models. Privileged and service ...

Server 2016+ Active Directory experience ServiceNow or related ITSM tool knowledge Dynatrace or other monitoring tools Understanding of cloud platforms and basic programming integrations ITIL V4 Foundation Certification Microsoft certifications (e.g., Azure Fundamentals/Administrator) Vendor-specific CRM/ERP certifications Security Clearance High Level Clearance is mandatory for this ...

CyberArk platform health, investigate recurring incidents and contribute to root cause analysis. Manage incidents, service requests, problems and changes through ServiceNow in accordance with ITIL processes. Support vulnerability remediation, security patching, platform upgrades and production releases. Collaborate with third-line engineering, infrastructure, application and security teams to resolve complex technical ...

clearance or eligibility to go through SC clearance. Desirable skills and experience Previous experience working within a government or public sector environment. Knowledge of ITIL Service Management principles. Experience supporting Microsoft Windows and Microsoft 365 environments. Familiarity with Active Directory user administration. Experience with ServiceNow or similar ITSM platforms. ...

102. Experience with Azure Virtual Desktop, Copilot Studio, AI governance or SIEM/MDR integrations. ITIL 4 Foundation. The Ideal Candidate You will be a technically strong, delivery-focused engineer who enjoys getting hands-on across a broad technology estate. You will take ownership, use sound technical judgement, proactively identify ...

Management (CIM) framework and ensuring timely Post-Incident Reviews (PIRs) and Root Cause Analysis (RCA). - Lead the development, review, and assurance of all ITIL processes (Incident, Problem, Request, and Access Management) to maintain a robust and compliant service management framework. - Accountable for infrastructure-level technical assurance and ensuring rigorous ...

Management (CIM) framework and ensuring timely Post‐Incident Reviews (PIRs) and Root Cause Analysis (RCA). Lead the development, review, and assurance of all ITIL processes (Incident, Problem, Request, and Access Management) to maintain a robust and compliant service management framework. Accountable for infrastructure‐level technical assurance and ensuring rigorous ...

advantageous. Exposure to Microsoft 365 and Azure cloud infrastructure. Experience implementing or maintaining monitoring tools (e.g., PRTG, SolarWinds, or similar). Understanding of ITIL-based service delivery principles. Previous experience in multi-site logistics or warehouse environments. #J-18808-Ljbffr ...

AppSense VMware vSphere and VMware Cloud technologies Microsoft Hyper-V SimpliVity (desirable) PowerShell scripting and automation Disaster Recovery and Business Continuity solutions ServiceNow and ITIL-based service management. Experience & Attributes Excellent problem-solving and troubleshooting skills. Strong customer-facing communication and stakeholder management experience. Experience working with multiple suppliers, MSPs ...

excellent communication skills; Have experience of producing and updating technical documentation to a high standard; Have knowledge of SD+ ticketing system; Have ITIL3 or ITIL 4 at the Foundation level or above. Key Duties SD+ Ticket resolutions Utilising technical expertise to ensure Incidents are dealt with in a timely manner ...

platforms such as Microsoft Azure or Amazon Web Services. Containerisation platforms such as Kubernetes or Docker. Security monitoring, SIEM and integration with SOC tooling. ITIL or service-management practices. Relevant technical, engineering or leadership certifications. Candidates are not expected to be specialists in every area. We are particularly interested ...

fixesUpdate Bitbucket with source code changes where vitalUpdate relevant WIKI/documentation with changesProvide input to the Release process for new releasesWork to the ITIL standard following LCH policiesMaintain working relationship with business & technical teamsOut of hours support/On-call supportBe available for overnight support of production services ...

source code changes where vital Update relevant WIKI/documentation with changes Provide input to the Release process for new releases Work to the ITIL standard following LCH policies Maintain working relationship with business & technical teams Out of hours support/On-call support Be available for overnight support ...

Service Management or ServiceNow. Basic understanding of PowerShell or other scripting tools. Awareness of endpoint security, Microsoft Defender and cybersecurity best practices. Knowledge of ITIL principles and IT service management processes. Relevant IT certifications such as CompTIA A+, Network+, Microsoft MD-102 or SC-900, or an interest in working ...

experience of RSA SecurID. Understanding of Cyber Essentials and Cyber Essentials Plus. Experience working with Defence Cyber Certification or Secure by Design principles. ITIL Foundation certification or equivalent service management experience. Experience with Cisco networking technologies, including firewalls and switches. Experience working within security‐focused or regulated IT environments. Knowledge ...

Strong attention to detail, reliability and a commitment to delivering a quality service. Desirable Skills & Qualifications The following would be advantageous, although not essential: ITIL Foundation certification. Experience working with Microsoft Intune, Active Directory or Microsoft Entra ID. Previous experience providing IT support within a manufacturing or engineering environment. Microsoft ...

operational maturity initiatives.Major Incident Management: Proven experience leading service restoration activities, customer communications and stakeholder management during major incidents and critical service disruptions.ITIL Skills: ITIL v4 certified with strong skills in Service Design, Operations and Transition Additional InformationWhy Version 1? At Version 1, we believe in providing our employees with ...