51 to 75 of 1,702 ITIL Jobs in England

BitLocker, Cisco, F5, Zscaler. Wi-Fi configuration/troubleshooting and Windows Security configuration. Legacy operating system experience. Qualifications & Accreditations Technical Microsoft accreditations. Service Management (ITIL) awareness. Full UK driving licence and access to a car (for travel to satellite sites). Right to work in the UK; hold or eligibility ...

Must be a UK resident with a valid driver’s license and own car available for business use (milage paid). Desirable: Exposure to ITIL or other ITSM frameworks. Why join this team? Be part of an exciting journey to shape the future of a new and growing tech support ...

grow. Right to work in the UK. DESIRABLE QUALIFICATIONS: Familiarity with IT service management frameworks such as ITIL. Relevant IT certifications, such as ITIL 4 Foundation, CompTIA A+ or Microsoft 365 Fundamentals. Awareness of ISO 27001 (information security) and ISO 9001 (quality management) standards. Understanding of UK GDPR ...

maintaining accurate technical records and documentation Qualifications and Certifications Desktop Support Certification Bachelor's degree in computer science, Information Technology, or a related field ITIL Foundation Certification (v3 or v4) Successful candidates will demonstrate: Strong customer focus and commitment to service excellence Understanding of how technical activities contribute to client ...

skills, with the ability to mentor others and manage competing priorities. Relevant certifications such as Azure Administrator, Azure Solutions Architect, AWS SysOps, Security+ or ITIL would be advantageous. #J-18808-Ljbffr ...

managing multiple priorities in a fast-paced environment. Desirable Experience Experience within housing, property services, repairs and maintenance, or social housing environments. Exposure to ITIL, Agile, PRINCE2, or other project delivery frameworks. Knowledge of change management, release management, risk management, and issue management processes.Understanding of relational databases and SQL/ ...

protocols. In particular, staying up-to-date with new security vulnerabilities and acting upon them out of hours if necessary. Operate in an ITIL V3 & ISO27001 focused service delivery framework Stakeholder Management Work to defined Service Level Agreements and Key Performance Indicators AREAS OF KNOWLEDGE AND EXPERTISE You will have ...

Endpoint and device management DNS, DHCP, TCP/IP and VPN technologies Security principles and best practices Experience working with ITSM platforms and ITIL-aligned processes. Fluent spoken English with excellent written communication skills, including technical documentation. About You Professional and calm under pressure. Positive and proactive attitude. Comfortable owning ...

hours. About you 4 Years previous experience in an IT Technical support role. Excellent knowledge of Microsoft Office 365 and MS Operating SystemsUnderstanding of ITIL (ITIL foundation is desirable) Great working knowledge of Microsoft Intune.Use of and understanding of IT Tools, Active Directory, Azure AD Excellent communication skills, customer focused ...

hours. About you 4 Years previous experience in an IT Technical support role. Excellent knowledge of Microsoft Office 365 and MS Operating SystemsUnderstanding of ITIL (ITIL foundation is desirable) Great working knowledge of Microsoft Intune. Use of and understanding of IT Tools, Active Directory, Azure AD Excellent communication skills, customer ...

authentication (MFA) Experience using ServiceNow, Halo or similar IT Service Management platforms Strong understanding of incident, request and problem management processes Experience working within ITIL-aligned support environments Excellent customer service and stakeholder management skills Ability to explain technical concepts and issues to non-technical users Strong written and verbal ...

3+ years’ experience with Microsoft Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Technical qualifications, i.e. Microsoft Windows Server, Vmware Vsphere, Microsoft Azure Services ...

Routers, Switches & Wi-Fi Voice & Telephony Systems Internet Connectivity Solutions Excellent written and verbal communication skills. Must be eligible for SC Security Clearance. Desirable ITIL Foundation certification. Microsoft, Cisco, Fortinet, or other relevant vendor certifications. Degree or Diploma in an IT-related discipline. Previous experience managing technical teams within ...

authentication (MFA) * Experience using ServiceNow, Halo or similar IT Service Management platforms * Strong understanding of incident, request and problem management processes * Experience working within ITIL-aligned support environments * Excellent customer service and stakeholder management skills * Ability to explain technical concepts and issues to non-technical users * Strong written and verbal ...

e.g. anti-virus, Phishing, IP Spoofing) Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident Management. Service Request Fulfilment and Change Management. Ability to demonstrate excellent troubleshooting skills. Ability to demonstrate ...

/CD processes. Knowledge of capacity and cost optimisation across cloud data and analytics services. Understanding of service‐management practices and tools such as ITIL, ServiceNow, Jira or Azure DevOps. Experience supporting highly governed, regulated or business‐critical data environments. Relevant Microsoft Azure or Microsoft Fabric certifications. Exposure ...

lifecycle management. SQL Server administration andtroubleshooting. Authentication protocolsincluding: SAML OAuth 2.0 OpenID Connect (OIDC) Kerberos NTLM PowerShell scripting andautomation. Enterprise monitoring and eventlog analysis. ITIL-aligned service managementprocesses. Incident, Problem and ChangeManagement. Desirable Zero Trust architectureexperience. High assurance or governmentenvironments. Microsoft Identity and AccessManagement solutions. Linux administration. Azure AD/ ...

lifecycle management. SQL Server administration andtroubleshooting. Authentication protocolsincluding: SAML OAuth 2.0 OpenID Connect (OIDC) Kerberos NTLM PowerShell scripting andautomation. Enterprise monitoring and eventlog analysis. ITIL-aligned service managementprocesses. Incident, Problem and ChangeManagement. Desirable Zero Trust architectureexperience. High assurance or governmentenvironments. Microsoft Identity and AccessManagement solutions. Linux administration. Azure AD/ ...

practices desirable with experience of Terraform preferred Security tooling and practices including patch management, vulnerability management, SIEM, EDR, PAM and micro-segmentation desirable. ITIL service management and PRINCE2, Agile, Scrum or equivalent project delivery experience beneficial. How you'll work Technical expertise is important ...

Digital Services. Person specification Qualifications Degree in an associated IT subject or equivalent learning and experience Evidence of continuing professional development in technical infrastructure ITIL Foundation Post graduate qualification in IT related subject Experience Demonstrable experience within a similar IT position including technical troubleshooting Experience in using and administering desktop ...

practices desirable with experience of Terraform preferred Security tooling and practices including patch management, vulnerability management, SIEM, EDR, PAM and micro-segmentation desirable. ITIL service management and PRINCE2, Agile, Scrum or equivalent project delivery experience beneficial. Personal and other skills Able to manage complexity and ambiguity, seeking the information ...

Working knowledge of PowerShell and Terraform for administration, automation, and standardisation. Understanding of security hardening, PKI, and compliance baselines such as CIS, and of ITIL‐aligned service management. Strong customer‐facing consultancy and communication skills, able to explain complex technical concepts clearly and deliver to time, cost, and quality targets ...

workload effectively, and prioritise multiple tasks and deadlines. The ability to follow established procedures while proactively suggesting and implementing necessary updates. Desirable Awareness of ITIL frameworks and methodologies. Experience in project delivery and working alongside project managers. Previous experience working for a Managed Services Provider or Managed Security Services Provider. ...

workload effectively, and prioritise multiple tasks and deadlines. The ability to follow established procedures while proactively suggesting and implementing necessary updates. Desirable Awareness of ITIL frameworks and methodologies. Experience in project delivery and working alongside project managers. Previous experience working for a Managed Services Provider or Managed Security Services Provider. ...

complex technical information for different audiences. Desirable Experience Experience with SD-WAN, WAN, LAN, cloud networking, telecommunications or managed network services . Knowledge of ITIL and IT service management principles. Exposure to technology procurement, supplier evaluation, commercial engagement or service transition. Previous experience delivering programmes within Central Government, Defence, Public ...