Support Officer Jobs

Support Officer
UK

The median Support Officer salary in the UK is £32,500 per year, according to job vacancies posted during the 6 months leading to 30 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 645 779 891
Rank change year-on-year +134 +112 +261
Permanent jobs requiring a Support Officer 64 133 71
As % of all permanent jobs advertised in the UK 0.12% 0.13% 0.073%
As % of the Job Titles category 0.13% 0.14% 0.080%
Number of salaries quoted 49 124 47
10th Percentile £26,000 £24,300 £25,004
25th Percentile £29,625 £27,945 £26,020
Median annual salary (50th Percentile) £32,500 £32,500 £29,936
Median % change year-on-year - +8.56% -7.49%
75th Percentile £41,912 £38,939 £37,000
90th Percentile £142,500 £45,000 £46,250
UK excluding London median annual salary £32,500 £32,500 £29,936
% change year-on-year - +8.56% -7.49%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 50,066 97,923 88,829
% of permanent jobs with a recognized job title 90.36% 94.81% 91.43%
Number of salaries quoted 26,124 69,761 56,179
10th Percentile £28,750 £28,500 £32,500
25th Percentile £40,750 £38,500 £45,000
Median annual salary (50th Percentile) £55,000 £52,500 £60,000
Median % change year-on-year +4.76% -12.50% -
75th Percentile £73,750 £70,000 £80,000
90th Percentile £95,000 £90,000 £100,000
UK excluding London median annual salary £51,000 £50,000 £53,500
% change year-on-year +2.00% -6.54% +6.63%

Support Officer
Job Vacancy Trend

Job postings that featured Support Officer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Support Officer in the UK

Support Officer
Salary Trend

3-month moving average salary quoted in jobs citing Support Officer.

Salary trend for Support Officer in the UK

Support Officer
Salary Histogram

Salary distribution for jobs citing Support Officer over the 6 months to 30 May 2025.

Salary histogram for Support Officer in the UK

Support Officer
Top 10 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Officer within the UK over the 6 months to 30 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +73 42 £32,500 - 26
Work from Home +112 30 £33,000 +7.98% 12
UK excluding London +122 20 £32,500 - 22
London +97 20 £37,204 +16.04% 7
Midlands +87 12 £32,500 +6.63% 3
West Midlands +61 12 £32,500 -1.16% 2
East of England +44 5 £32,500 +20.37% 1
South East +57 2 - - 9
North of England +27 1 £26,406 -33.99% 4
North West -7 1 £26,406 -41.32% 2

Support Officer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 30 May 2025, Support Officer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Support Officer in the job title.

1 39 (60.94%) Microsoft
2 23 (35.94%) Microsoft 365
2 23 (35.94%) Social Skills
3 19 (29.69%) Microsoft Office
4 17 (26.56%) Finance
4 17 (26.56%) VMware
5 16 (25.00%) VMware Infrastructure
6 13 (20.31%) Windows
7 12 (18.75%) CRM
7 12 (18.75%) SharePoint
7 12 (18.75%) Active Directory
7 12 (18.75%) Degree
8 11 (17.19%) PowerShell
8 11 (17.19%) Hyper-V
8 11 (17.19%) DHCP
8 11 (17.19%) TCP/IP
8 11 (17.19%) Problem-Solving
8 11 (17.19%) Power Platform
9 10 (15.63%) Line Management
9 10 (15.63%) Customer Service
10 9 (14.06%) Project Management
10 9 (14.06%) Management Information System
11 8 (12.50%) Windows 10
11 8 (12.50%) Decision-Making
12 7 (10.94%) GDPR
12 7 (10.94%) DBS Check
12 7 (10.94%) Public Sector
12 7 (10.94%) Performance Management
13 6 (9.38%) PCI DSS
13 6 (9.38%) ISO/IEC 27001

Support Officer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (18.75%) SharePoint
2 5 (7.81%) Microsoft Exchange
Applications
1 19 (29.69%) Microsoft Office
2 3 (4.69%) Microsoft Excel
3 2 (3.13%) Microsoft PowerPoint
3 2 (3.13%) Microsoft Project
Business Applications
1 5 (7.81%) Dynamics CRM
2 2 (3.13%) Infor M3
Cloud Services
1 23 (35.94%) Microsoft 365
2 11 (17.19%) Power Platform
3 5 (7.81%) Dynamics 365
3 5 (7.81%) Microsoft Copilot
3 5 (7.81%) Power Automate
3 5 (7.81%) PowerApps
4 3 (4.69%) Cloud Computing
4 3 (4.69%) SaaS
5 2 (3.13%) Azure
6 1 (1.56%) Canva
6 1 (1.56%) Google Workspace
6 1 (1.56%) MailChimp
Communications & Networking
1 11 (17.19%) DHCP
1 11 (17.19%) TCP/IP
2 3 (4.69%) Intranet
3 1 (1.56%) Internet
3 1 (1.56%) VPN
Database & Business Intelligence
1 5 (7.81%) Metadata
2 3 (4.69%) Power BI
Development Applications
1 2 (3.13%) JIRA
General
1 23 (35.94%) Social Skills
2 17 (26.56%) Finance
3 7 (10.94%) Public Sector
4 5 (7.81%) Organisational Skills
5 3 (4.69%) Inclusion and Diversity
5 3 (4.69%) Local Government
5 3 (4.69%) Manufacturing
6 2 (3.13%) Analytical Skills
6 2 (3.13%) Documentation Skills
6 2 (3.13%) Environmental Health
6 2 (3.13%) Police
7 1 (1.56%) Marketing
Libraries, Frameworks & Software Standards
1 3 (4.69%) EDI
Miscellaneous
1 9 (14.06%) Management Information System
2 5 (7.81%) NHS
3 2 (3.13%) Self-Motivation
3 2 (3.13%) Social Media
4 1 (1.56%) e-Learning
4 1 (1.56%) Onboarding
Operating Systems
1 13 (20.31%) Windows
2 8 (12.50%) Windows 10
Processes & Methodologies
1 12 (18.75%) CRM
2 11 (17.19%) Problem-Solving
3 10 (15.63%) Customer Service
3 10 (15.63%) Line Management
4 9 (14.06%) Project Management
5 8 (12.50%) Decision-Making
6 7 (10.94%) Performance Management
7 6 (9.38%) Information Security
7 6 (9.38%) Service Delivery
8 5 (7.81%) Data Cleansing
8 5 (7.81%) Migration
8 5 (7.81%) Risk Register
8 5 (7.81%) Time Management
9 4 (6.25%) Business Intelligence
10 3 (4.69%) Agile
10 3 (4.69%) ERP
10 3 (4.69%) PRINCE2
10 3 (4.69%) Validation
11 2 (3.13%) Data Analysis
11 2 (3.13%) Data Management
Programming Languages
1 11 (17.19%) PowerShell
2 3 (4.69%) SQL
Qualifications
1 12 (18.75%) Degree
2 7 (10.94%) DBS Check
3 2 (3.13%) BPSS Clearance
3 2 (3.13%) NVQ Level 4
4 1 (1.56%) PMP
Quality Assurance & Compliance
1 7 (10.94%) GDPR
2 6 (9.38%) ISO/IEC 27001
2 6 (9.38%) PCI DSS
3 1 (1.56%) PMO
3 1 (1.56%) SLA
System Software
1 16 (25.00%) VMware Infrastructure
2 12 (18.75%) Active Directory
3 11 (17.19%) Hyper-V
Systems Management
1 2 (3.13%) Microsoft Intune
Vendors
1 39 (60.94%) Microsoft
2 17 (26.56%) VMware
3 5 (7.81%) Mitel
4 4 (6.25%) Salesforce
5 2 (3.13%) Northgate
6 1 (1.56%) Apple
6 1 (1.56%) Google
6 1 (1.56%) Hootsuite
6 1 (1.56%) Oracle