Period
to 20 November 2017

The median annual salary for a Customer Engineer was £41,000 in advertised job vacancies in London during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Customer Engineer
England > London
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 797 808 907
Rank change year-on-year +11 +99 -46
Permanent jobs requiring a Customer Engineer 48 35 18
As % of all permanent IT jobs advertised in London 0.064% 0.047% 0.020%
As % of the Job Titles category 0.068% 0.049% 0.021%
Number of salaries quoted 46 34 14
London median annual salary £41,000 £28,750 £28,000
Median salary % change year-on-year +42.61% +2.68% +7.69%
10th Percentile £24,750 £22,500 £22,900
90th Percentile £75,625 £43,750 £50,875
England median annual salary £32,500 £28,500 £28,500
% change year-on-year +14.04% - +1.79%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 70913 71825 85553
% of permanent IT jobs with a recognized job title 94.35% 95.97% 96.01%
Number of salaries quoted 55797 62046 72615
London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% +4.76%
10th Percentile £33,250 £32,500 £32,000
90th Percentile £90,000 £87,500 £85,000
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Customer Engineer
Job Vacancy Trend in London

Job postings that featured Customer Engineer in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Customer Engineer in London

Customer Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engineer in London.

Salary trend for Customer Engineer in London

Customer Engineer
Salary Histogram in London

The salary distribution of IT jobs citing Customer Engineer in London over the 6 months to 20 November 2017.

Salary histogram for Customer Engineer in London

Customer Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engineer within the London region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +10 12 £67,500 +145.45%
South London +6 1 £24,000 +2.13% 1
Customer Engineer
England

Customer Engineer Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 20 November 2017, Customer Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Customer Engineer in the job title.

1 29 (60.42%) Linux
2 24 (50.00%) TCP/IP
3 20 (41.67%) Windows
4 19 (39.58%) Unix
5 17 (35.42%) VPN
6 16 (33.33%) DNS
6 16 (33.33%) Analytical Skills
7 14 (29.17%) Microsoft
7 14 (29.17%) Finance
8 12 (25.00%) Microsoft Office
8 12 (25.00%) Windows 10
9 11 (22.92%) Active Directory
9 11 (22.92%) HTTP
9 11 (22.92%) DHCP
9 11 (22.92%) Citrix
9 11 (22.92%) Firewall
9 11 (22.92%) Google
9 11 (22.92%) FIX Protocol
10 10 (20.83%) Cisco ASA
10 10 (20.83%) Backup Exec
10 10 (20.83%) SAN
10 10 (20.83%) Windows Server 2003
10 10 (20.83%) DSL
10 10 (20.83%) HP
10 10 (20.83%) Cisco
10 10 (20.83%) SQL
10 10 (20.83%) PhD
10 10 (20.83%) Windows XP
10 10 (20.83%) ADSL
10 10 (20.83%) LAN

Customer Engineer Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (20.83%) Skype for Business
2 7 (14.58%) OpenStack
3 6 (12.50%) Cloud Foundry
4 3 (6.25%) Apache
5 2 (4.17%) IIS
5 2 (4.17%) lighttpd
6 1 (2.08%) Confluence
6 1 (2.08%) JBoss
6 1 (2.08%) MQSeries
6 1 (2.08%) SharePoint
6 1 (2.08%) WebSphere
Applications
1 12 (25.00%) Microsoft Office
Cloud Services
1 10 (20.83%) G Suite
2 7 (14.58%) Amazon AWS
3 6 (12.50%) SaaS
4 2 (4.17%) Catchpoint
5 1 (2.08%) Cloud Computing
5 1 (2.08%) Google Cloud Platform
5 1 (2.08%) Microsoft Azure
Communications & Networking
1 24 (50.00%) TCP/IP
2 17 (35.42%) VPN
3 16 (33.33%) DNS
4 11 (22.92%) DHCP
4 11 (22.92%) Firewall
4 11 (22.92%) HTTP
5 10 (20.83%) ADSL
5 10 (20.83%) Cisco ASA
5 10 (20.83%) DSL
5 10 (20.83%) LAN
5 10 (20.83%) SAN
5 10 (20.83%) VoIP
6 8 (16.67%) Internet
7 7 (14.58%) SSL
8 6 (12.50%) IPsec
9 4 (8.33%) FIX Connectivity
10 1 (2.08%) FTP
10 1 (2.08%) SWIFTNet
Database & Business Intelligence
1 6 (12.50%) SQL Server
2 3 (6.25%) RDBMS
2 3 (6.25%) Relational Database
3 2 (4.17%) Big Data
4 1 (2.08%) BigQuery
4 1 (2.08%) Data Warehouse
4 1 (2.08%) MySQL
4 1 (2.08%) Oracle Database
4 1 (2.08%) PostgreSQL
Development Applications
1 1 (2.08%) JIRA
General
1 14 (29.17%) Finance
2 3 (6.25%) Back Office
2 3 (6.25%) Banking
2 3 (6.25%) French Language
3 1 (2.08%) Electronics
3 1 (2.08%) Financial Institution
3 1 (2.08%) German Language
3 1 (2.08%) Italian Language
3 1 (2.08%) Manufacturing
3 1 (2.08%) Marketing
3 1 (2.08%) Spanish Language
3 1 (2.08%) Telecoms
Libraries, Frameworks & Software Standards
1 11 (22.92%) FIX Protocol
2 7 (14.58%) XML
3 3 (6.25%) HTML
3 3 (6.25%) SOAP
4 2 (4.17%) .NET
4 2 (4.17%) CSS
4 2 (4.17%) DOM
4 2 (4.17%) JSON
5 1 (2.08%) DHTML
5 1 (2.08%) Node.js
5 1 (2.08%) RabbitMQ
Miscellaneous
1 16 (33.33%) Analytical Skills
2 8 (16.67%) Data Centre
3 6 (12.50%) Private Cloud
4 5 (10.42%) Fixed Income
4 5 (10.42%) Linux Command Line
5 3 (6.25%) Computer Science
5 3 (6.25%) Derivative
5 3 (6.25%) Management Information System
5 3 (6.25%) SWIFT
6 1 (2.08%) Client/Server
6 1 (2.08%) Driving Licence
6 1 (2.08%) Equities
6 1 (2.08%) Equity Derivative
6 1 (2.08%) Hedge funds
6 1 (2.08%) iPhone
6 1 (2.08%) Smartphone
6 1 (2.08%) Tandem
6 1 (2.08%) Wiki
Operating Systems
1 29 (60.42%) Linux
2 20 (41.67%) Windows
3 19 (39.58%) Unix
4 12 (25.00%) Windows 10
5 10 (20.83%) Windows Server
5 10 (20.83%) Windows Server 2003
5 10 (20.83%) Windows XP
6 1 (2.08%) AIX
6 1 (2.08%) Solaris
6 1 (2.08%) Windows 7
6 1 (2.08%) Windows 8
6 1 (2.08%) Windows Server 2008
6 1 (2.08%) Windows Server 2012
Processes & Methodologies
1 9 (18.75%) API Integration
2 7 (14.58%) DevOps
3 6 (12.50%) Root Cause Analysis
4 5 (10.42%) Performance Metrics
5 4 (8.33%) Data Management
6 3 (6.25%) Time Management
7 2 (4.17%) Analytics
7 2 (4.17%) Case Management
7 2 (4.17%) Mobile Development
7 2 (4.17%) Software Engineering
8 1 (2.08%) Agile Software Development
8 1 (2.08%) Break/Fix
8 1 (2.08%) Cybersecurity
8 1 (2.08%) Data Analytics
8 1 (2.08%) Digital Marketing
8 1 (2.08%) Incident Management
8 1 (2.08%) Mathematics
8 1 (2.08%) Network Load Balancing
8 1 (2.08%) Product Management
8 1 (2.08%) Test Automation
Programming Languages
1 10 (20.83%) SQL
2 3 (6.25%) JavaScript
2 3 (6.25%) Python
3 2 (4.17%) Bash Shell
3 2 (4.17%) Perl
4 1 (2.08%) C#
4 1 (2.08%) C++
4 1 (2.08%) Java
Qualifications
1 10 (20.83%) PhD
2 5 (10.42%) Degree
2 5 (10.42%) Microsoft Certification
3 4 (8.33%) CCNA
3 4 (8.33%) Cisco Certification
3 4 (8.33%) MCTS
4 1 (2.08%) Computer Science Degree
4 1 (2.08%) Linux+ Certification
4 1 (2.08%) MCSA
4 1 (2.08%) MCSE
4 1 (2.08%) SC Cleared
4 1 (2.08%) Security Cleared
Quality Assurance & Compliance
1 7 (14.58%) QA
2 6 (12.50%) SLA
3 1 (2.08%) EMIR
3 1 (2.08%) MiFID
3 1 (2.08%) SEPA
System Software
1 11 (22.92%) Active Directory
2 10 (20.83%) XenServer
3 1 (2.08%) Docker
3 1 (2.08%) Virtual Machines
Systems Management
1 10 (20.83%) Backup Exec
1 10 (20.83%) XenMobile
2 1 (2.08%) Kubernetes
2 1 (2.08%) Systems Management Server (SMS)
Vendors
1 14 (29.17%) Microsoft
2 11 (22.92%) Citrix
2 11 (22.92%) Google
3 10 (20.83%) Cisco
3 10 (20.83%) HP
3 10 (20.83%) Palo Alto
3 10 (20.83%) Veeam
4 7 (14.58%) VMware
5 5 (10.42%) Oracle
6 4 (8.33%) Salesforce.com
7 2 (4.17%) SAP
8 1 (2.08%) Apple
8 1 (2.08%) Dell
8 1 (2.08%) IBM
8 1 (2.08%) Nintex
8 1 (2.08%) Wallstreet Suite