Period
to 20 November 2017

The median annual salary for an IT Support Manager was £42,500 in advertised job vacancies in London during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Manager
England > London
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 750 777 864
Rank change year-on-year +27 +87 -4
Permanent jobs requiring an IT Support Manager 95 66 61
As % of all permanent IT jobs advertised in London 0.13% 0.088% 0.068%
As % of the Job Titles category 0.13% 0.092% 0.071%
Number of salaries quoted 46 60 55
London median annual salary £42,500 £45,000 £45,000
Median salary % change year-on-year -5.56% - -10.00%
10th Percentile £33,625 £36,125 £32,500
90th Percentile £73,125 £75,125 £52,000
England median annual salary £42,500 £45,000 £45,000
% change year-on-year -5.56% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 70913 71825 85553
% of permanent IT jobs with a recognized job title 94.35% 95.97% 96.01%
Number of salaries quoted 55797 62046 72615
London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% +4.76%
10th Percentile £33,250 £32,500 £32,000
90th Percentile £90,000 £87,500 £85,000
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

IT Support Manager
Job Vacancy Trend in London

Job postings that featured IT Support Manager in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for IT Support Manager in London

IT Support Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Manager in London.

Salary trend for IT Support Manager in London

IT Support Manager
Salary Histogram in London

The salary distribution of IT jobs citing IT Support Manager in London over the 6 months to 20 November 2017.

Salary histogram for IT Support Manager in London

IT Support Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Manager within the London region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +10 18 £42,500 -5.56%
South London - 9 £40,000 -
North London +3 3 £52,000 +82.46%
West London +11 2 £63,750 +70.00%
IT Support Manager
England

IT Support Manager Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 20 November 2017, IT Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring IT Support Manager in the job title.

1 56 (58.95%) Finance
2 53 (55.79%) Analytical Skills
3 47 (49.47%) Continuous Improvement
4 45 (47.37%) Incident Management
5 44 (46.32%) Banking
5 44 (46.32%) Asset Management
5 44 (46.32%) Investment Banking
5 44 (46.32%) Stakeholder Management
5 44 (46.32%) Front Office
5 44 (46.32%) Retail Banking
5 44 (46.32%) Wealth Management
6 42 (44.21%) Back Office
6 42 (44.21%) Equities
7 25 (26.32%) Active Directory
8 23 (24.21%) Windows
9 17 (17.89%) ITIL
10 15 (15.79%) Microsoft
10 15 (15.79%) Windows Server
11 14 (14.74%) Microsoft Certification
11 14 (14.74%) MCSE
11 14 (14.74%) MS Exchange
12 13 (13.68%) MCSA
12 13 (13.68%) SLA
12 13 (13.68%) DHCP
12 13 (13.68%) DNS
13 10 (10.53%) CCNA
13 10 (10.53%) Cisco Certification
13 10 (10.53%) TCP/IP
14 9 (9.47%) Microsoft Office
14 9 (9.47%) CCNP

IT Support Manager Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (14.74%) MS Exchange
2 1 (1.05%) BizTalk Server
2 1 (1.05%) Confluence
2 1 (1.05%) Exchange Server 2010
2 1 (1.05%) Exchange Server 2013
2 1 (1.05%) OpenStack
Applications
1 9 (9.47%) Microsoft Office
Cloud Services
1 7 (7.37%) Office 365
2 3 (3.16%) G Suite
3 1 (1.05%) Adobe Creative Cloud
3 1 (1.05%) Microsoft Azure
3 1 (1.05%) SaaS
Communications & Networking
1 13 (13.68%) DHCP
1 13 (13.68%) DNS
2 10 (10.53%) TCP/IP
3 8 (8.42%) VLAN
4 4 (4.21%) Firewall
5 3 (3.16%) IP Telephony
6 1 (1.05%) Internet
6 1 (1.05%) Intrusion Detection
6 1 (1.05%) IPsec
6 1 (1.05%) LAN
6 1 (1.05%) NAS
6 1 (1.05%) SAN
6 1 (1.05%) SMS
6 1 (1.05%) SSL
6 1 (1.05%) VPN
6 1 (1.05%) WAN
6 1 (1.05%) Wireless
6 1 (1.05%) WLAN
Database & Business Intelligence
1 1 (1.05%) SQL Server Reporting Services
Development Applications
1 1 (1.05%) JIRA
1 1 (1.05%) Team Foundation Server
General
1 56 (58.95%) Finance
2 44 (46.32%) Banking
2 44 (46.32%) Front Office
2 44 (46.32%) Investment Banking
2 44 (46.32%) Retail Banking
3 42 (44.21%) Back Office
4 3 (3.16%) Marketing
4 3 (3.16%) Telecoms
5 2 (2.11%) Advertising
5 2 (2.11%) Legal
5 2 (2.11%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.05%) .NET
Miscellaneous
1 53 (55.79%) Analytical Skills
2 42 (44.21%) Equities
3 5 (5.26%) Data Centre
4 2 (2.11%) Hedge funds
4 2 (2.11%) PMI
5 1 (1.05%) CCTV
5 1 (1.05%) Fintech
5 1 (1.05%) Management Information System
5 1 (1.05%) Motion Graphics
5 1 (1.05%) Replication
5 1 (1.05%) User Experience
Operating Systems
1 23 (24.21%) Windows
2 15 (15.79%) Windows Server
3 4 (4.21%) Windows 7
3 4 (4.21%) Windows Server 2012
4 3 (3.16%) Windows 10
5 2 (2.11%) Linux
5 2 (2.11%) Mac OS X
5 2 (2.11%) Windows 8
5 2 (2.11%) Windows Server 2008
Processes & Methodologies
1 47 (49.47%) Continuous Improvement
2 45 (47.37%) Incident Management
3 44 (46.32%) Asset Management
3 44 (46.32%) Stakeholder Management
3 44 (46.32%) Wealth Management
4 17 (17.89%) ITIL
5 8 (8.42%) Service Management
6 5 (5.26%) Project Management
6 5 (5.26%) Service Delivery
7 4 (4.21%) Change Management
7 4 (4.21%) PRINCE2
8 3 (3.16%) Business Continuity
8 3 (3.16%) DevOps
8 3 (3.16%) Kalman Filter
8 3 (3.16%) People Management
8 3 (3.16%) Problem Management
8 3 (3.16%) Stakeholder Engagement
9 2 (2.11%) Coaching
9 2 (2.11%) Cybersecurity
9 2 (2.11%) Mobile Device Management
Programming Languages
1 1 (1.05%) C#
1 1 (1.05%) Java
1 1 (1.05%) SQL
Qualifications
1 14 (14.74%) MCSE
1 14 (14.74%) Microsoft Certification
2 13 (13.68%) MCSA
3 10 (10.53%) CCNA
3 10 (10.53%) Cisco Certification
4 9 (9.47%) CCNP
5 5 (5.26%) Degree
5 5 (5.26%) MCP
6 4 (4.21%) MCTS
7 2 (2.11%) ITIL Certification
7 2 (2.11%) MCITP
7 2 (2.11%) PMI Certification
8 1 (1.05%) DBS Check
8 1 (1.05%) MCDST
8 1 (1.05%) MOS
Quality Assurance & Compliance
1 13 (13.68%) SLA
2 2 (2.11%) QA
3 1 (1.05%) PMO
System Software
1 25 (26.32%) Active Directory
2 4 (4.21%) VMware Infrastructure
3 3 (3.16%) Hyper-V
4 1 (1.05%) Terminal Services
4 1 (1.05%) VirtualBox
4 1 (1.05%) VMware ESXi
4 1 (1.05%) VMware Server
4 1 (1.05%) Xsan
Systems Management
1 2 (2.11%) SCCM
2 1 (1.05%) Backup Exec
2 1 (1.05%) WSUS
Vendors
1 15 (15.79%) Microsoft
2 8 (8.42%) VMware
3 4 (4.21%) Cisco
4 3 (3.16%) Apple
5 2 (2.11%) Citrix
6 1 (1.05%) Adobe
6 1 (1.05%) Dell
6 1 (1.05%) Google
6 1 (1.05%) HP
6 1 (1.05%) Meraki
6 1 (1.05%) Sophos
6 1 (1.05%) Spiceworks
6 1 (1.05%) Synology