Service Desk Engineer Jobs in London

Service Desk Engineer
England > London

The median Service Desk Engineer salary in London is £32,500 per year according to job vacancies posted during the 6 months to 7 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
7 May 2024
Same period 2023 Same period 2022
Rank 493 611 847
Rank change year-on-year +118 +236 -260
Permanent jobs requiring a Service Desk Engineer 15 19 34
As % of all permanent jobs advertised in London 0.064% 0.055% 0.050%
As % of the Job Titles category 0.068% 0.058% 0.052%
Number of salaries quoted 15 18 32
10th Percentile - £26,250 £24,750
25th Percentile £26,000 £28,750 £26,438
Median annual salary (50th Percentile) £32,500 £35,500 £35,000
Median % change year-on-year -8.45% +1.43% +28.44%
75th Percentile £34,625 £51,250 £48,125
90th Percentile £55,500 £55,000 £68,625
England median annual salary £29,000 £28,000 £28,000
% change year-on-year +3.57% - +12.00%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,079 32,746 65,001
% of permanent jobs with a recognized job title 94.11% 94.99% 96.34%
Number of salaries quoted 16,593 24,087 34,614
10th Percentile £38,000 £42,500 £41,250
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Service Desk Engineer
Job Vacancy Trend in London

Job postings that featured Service Desk Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Desk Engineer in London

Service Desk Engineer
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Desk Engineer in London.

Salary trend for Service Desk Engineer in London

Service Desk Engineer
Salary Histogram in London

Salary distribution for jobs citing Service Desk Engineer in London over the 6 months to 7 May 2024.

Salary histogram for Service Desk Engineer in London

Service Desk Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Engineer within the London region over the 6 months to 7 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +55 2 £32,500 -18.75%
West London +2 1 £34,500 -
Service Desk Engineer
England

Service Desk Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 7 May 2024, Service Desk Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Service Desk Engineer in the job title.

1 13 (86.67%) Microsoft 365
2 12 (80.00%) Active Directory
3 11 (73.33%) Windows
3 11 (73.33%) Microsoft
4 9 (60.00%) Social Skills
5 6 (40.00%) Problem-Solving
5 6 (40.00%) ITIL
5 6 (40.00%) SLA
6 5 (33.33%) Microsoft Exchange
6 5 (33.33%) Customer Service
6 5 (33.33%) Ticket Management
7 4 (26.67%) Innovative Thinking
7 4 (26.67%) SharePoint
7 4 (26.67%) Service Delivery
7 4 (26.67%) Analytical Skills
8 3 (20.00%) Azure
8 3 (20.00%) Microsoft Office
8 3 (20.00%) Onboarding
8 3 (20.00%) Windows Server
9 2 (13.33%) Apple iOS
9 2 (13.33%) Entra ID
9 2 (13.33%) Windows 10
9 2 (13.33%) Remote Desktop
9 2 (13.33%) DHCP
9 2 (13.33%) TCP/IP
9 2 (13.33%) Service Management
9 2 (13.33%) Microsoft Certification
9 2 (13.33%) Apple
9 2 (13.33%) Android
9 2 (13.33%) VMware

Service Desk Engineer Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (33.33%) Microsoft Exchange
2 4 (26.67%) SharePoint
3 1 (6.67%) CMS
Applications
1 3 (20.00%) Microsoft Office
Business Applications
1 1 (6.67%) Elite 3E
Cloud Services
1 13 (86.67%) Microsoft 365
2 3 (20.00%) Azure
3 2 (13.33%) Entra ID
4 1 (6.67%) Google Workspace
4 1 (6.67%) Mimecast
Communications & Networking
1 2 (13.33%) DHCP
1 2 (13.33%) Remote Desktop
1 2 (13.33%) TCP/IP
1 2 (13.33%) Wi-Fi
2 1 (6.67%) DNS
2 1 (6.67%) Firewall
2 1 (6.67%) LAN
2 1 (6.67%) VLAN
2 1 (6.67%) VPN
Database & Business Intelligence
1 1 (6.67%) SQL Server
General
1 9 (60.00%) Social Skills
2 4 (26.67%) Analytical Skills
3 2 (13.33%) Finance
4 1 (6.67%) Legal
4 1 (6.67%) Local Government
Miscellaneous
1 3 (20.00%) Onboarding
2 1 (6.67%) Blackberry
2 1 (6.67%) Smartphone
2 1 (6.67%) Social Media
2 1 (6.67%) Team-Oriented Environment
Operating Systems
1 11 (73.33%) Windows
2 3 (20.00%) Windows Server
3 2 (13.33%) Android
3 2 (13.33%) Apple iOS
3 2 (13.33%) Windows 10
4 1 (6.67%) Windows 8
4 1 (6.67%) Windows Server 2003
Processes & Methodologies
1 6 (40.00%) ITIL
1 6 (40.00%) Problem-Solving
2 5 (33.33%) Customer Service
2 5 (33.33%) Ticket Management
3 4 (26.67%) Innovative Thinking
3 4 (26.67%) Service Delivery
4 2 (13.33%) Service Management
5 1 (6.67%) Break/Fix
5 1 (6.67%) Capacity Planning
5 1 (6.67%) Document Management
5 1 (6.67%) ITSM
5 1 (6.67%) Mentoring
5 1 (6.67%) Migration
5 1 (6.67%) Performance Monitoring
5 1 (6.67%) Practice Management
5 1 (6.67%) Project Management
5 1 (6.67%) Root Cause Analysis
5 1 (6.67%) Server Management
5 1 (6.67%) Systematic Trading
5 1 (6.67%) User Experience
Qualifications
1 2 (13.33%) Microsoft Certification
2 1 (6.67%) CCNA
2 1 (6.67%) CCNP
2 1 (6.67%) Cisco Certification
2 1 (6.67%) ITIL Certification
2 1 (6.67%) MCITP
Quality Assurance & Compliance
1 6 (40.00%) SLA
System Software
1 12 (80.00%) Active Directory
2 2 (13.33%) VMware Infrastructure
Systems Management
1 1 (6.67%) Active Directory Federation Services
1 1 (6.67%) Jamf Pro
Vendors
1 11 (73.33%) Microsoft
2 2 (13.33%) Apple
2 2 (13.33%) VMware
3 1 (6.67%) Adobe
3 1 (6.67%) Citrix
3 1 (6.67%) ConnectWise
3 1 (6.67%) Dell
3 1 (6.67%) Google
3 1 (6.67%) HP
3 1 (6.67%) iManage
3 1 (6.67%) Intapp
3 1 (6.67%) Meraki
3 1 (6.67%) N-able
3 1 (6.67%) ProCurve
3 1 (6.67%) ServiceNow
3 1 (6.67%) SolarWinds
3 1 (6.67%) Sophos
3 1 (6.67%) Sun