Ticket Management Jobs in London

Ticket Management
England > London

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Ticket Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Ticket Management over the 6 months to 16 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
16 Apr 2024
Same period 2023 Same period 2022
Rank 446 592 723
Rank change year-on-year +146 +131 -161
Permanent jobs citing Ticket Management 56 52 139
As % of all permanent jobs advertised in London 0.24% 0.14% 0.22%
As % of the Processes & Methodologies category 0.26% 0.15% 0.22%
Number of salaries quoted 48 48 63
10th Percentile £28,290 £39,375 £29,750
25th Percentile £38,938 £42,500 £33,000
Median annual salary (50th Percentile) £51,250 £51,250 £42,500
Median % change year-on-year - +20.59% +13.33%
75th Percentile £63,563 £62,500 £52,250
90th Percentile £92,500 £75,000 £59,500
England median annual salary £40,000 £36,500 £34,000
% change year-on-year +9.59% +7.35% -6.85%

All Process and Methodology Skills
London

Ticket Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 21,467 35,447 62,053
As % of all permanent jobs advertised in London 91.62% 95.45% 96.73%
Number of salaries quoted 16,109 25,306 34,503
10th Percentile £38,099 £43,750 £42,500
25th Percentile £52,500 £55,000 £53,750
Median annual salary (50th Percentile) £71,000 £75,000 £70,000
Median % change year-on-year -5.33% +7.14% -
75th Percentile £95,000 £95,000 £92,500
90th Percentile £115,000 £115,000 £111,250
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Ticket Management
Job Vacancy Trend in London

Job postings citing Ticket Management as a proportion of all IT jobs advertised in London.

Job vacancy trend for Ticket Management in London

Ticket Management
Salary Trend in London

3-month moving average salary quoted in jobs citing Ticket Management in London.

Salary trend for Ticket Management in London

Ticket Management
Salary Histogram in London

Salary distribution for jobs citing Ticket Management in London over the 6 months to 16 April 2024.

Salary histogram for Ticket Management in London

Ticket Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Ticket Management within the London region over the 6 months to 16 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +64 8 £50,000 +60.00% 1
West London +4 4 £28,290 -34.97% 1
South London 0 2 £45,000 -
Ticket Management
England

Ticket Management
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (14.29%) Microsoft Exchange
2 1 (1.79%) SharePoint
Applications
1 14 (25.00%) Microsoft Office
2 6 (10.71%) Microsoft Excel
3 4 (7.14%) Microsoft PowerPoint
4 1 (1.79%) MS Visio
Business Applications
1 4 (7.14%) Carpe Diem
2 1 (1.79%) Dynamics CRM
2 1 (1.79%) Elite 3E
Cloud Services
1 26 (46.43%) Microsoft 365
2 22 (39.29%) Azure
3 10 (17.86%) Entra ID
4 4 (7.14%) OneDrive
5 2 (3.57%) Power Platform
6 1 (1.79%) AWS
6 1 (1.79%) Dynamics 365
6 1 (1.79%) Power Automate
6 1 (1.79%) SaaS
Communications & Networking
1 6 (10.71%) Firewall
1 6 (10.71%) VPN
1 6 (10.71%) Wireshark
2 5 (8.93%) Remote Desktop
3 4 (7.14%) Skype
3 4 (7.14%) VoIP
4 3 (5.36%) DNS
4 3 (5.36%) Wireless
5 2 (3.57%) LAN
6 1 (1.79%) DKIM
6 1 (1.79%) DMARC
Database & Business Intelligence
1 2 (3.57%) Power BI
Development Applications
1 9 (16.07%) JIRA
General
1 36 (64.29%) Social Skills
2 18 (32.14%) Finance
3 14 (25.00%) Analytical Skills
4 7 (12.50%) Law
5 4 (7.14%) Legal
6 2 (3.57%) Presentation Skills
7 1 (1.79%) Banking
7 1 (1.79%) Games
7 1 (1.79%) Inclusion and Diversity
7 1 (1.79%) Retail Banking
7 1 (1.79%) Telecoms
Job Titles
1 19 (33.93%) Analyst
2 12 (21.43%) IT Analyst
3 8 (14.29%) Applications Manager
3 8 (14.29%) Applications Support
3 8 (14.29%) Applications Support Manager
3 8 (14.29%) IT Support
3 8 (14.29%) Service Manager
3 8 (14.29%) Support Manager
4 7 (12.50%) Cybersecurity Analyst
4 7 (12.50%) Security Analyst
4 7 (12.50%) Senior
5 6 (10.71%) Email Analyst
5 6 (10.71%) IT Security Analyst
5 6 (10.71%) Service Analyst
5 6 (10.71%) Service Desk Analyst
5 6 (10.71%) Support Analyst
5 6 (10.71%) Vulnerability Analyst
5 6 (10.71%) Vulnerability Management Analyst
6 5 (8.93%) Service Desk Manager
6 5 (8.93%) Support Engineer
Libraries, Frameworks & Software Standards
1 1 (1.79%) EDI
1 1 (1.79%) Spring
Miscellaneous
1 9 (16.07%) Management Information System
2 6 (10.71%) Cyber Threat
3 2 (3.57%) Data Centre
3 2 (3.57%) iPad
3 2 (3.57%) iPhone
3 2 (3.57%) Onboarding
4 1 (1.79%) Cloud Native
4 1 (1.79%) Driving Licence
4 1 (1.79%) Public Cloud
4 1 (1.79%) Self-Motivation
4 1 (1.79%) Video Conferencing
Operating Systems
1 25 (44.64%) Windows
2 8 (14.29%) Apple iOS
3 4 (7.14%) Android
3 4 (7.14%) Mac OS
4 2 (3.57%) Windows Server
5 1 (1.79%) Linux
Processes & Methodologies
1 20 (35.71%) Customer Service
2 18 (32.14%) ITIL
2 18 (32.14%) Problem-Solving
3 13 (23.21%) ITSM
3 13 (23.21%) Problem Management
4 11 (19.64%) Incident Management
5 10 (17.86%) Service Delivery
6 8 (14.29%) Order Management
6 8 (14.29%) Proactive Monitoring
6 8 (14.29%) Process Improvement
6 8 (14.29%) Risk Management
6 8 (14.29%) Service Management
7 7 (12.50%) Cybersecurity
7 7 (12.50%) Risk Analysis
7 7 (12.50%) SIEM
8 6 (10.71%) Continuous Improvement
8 6 (10.71%) Data Protection
8 6 (10.71%) Patch Management
8 6 (10.71%) Project Planning
8 6 (10.71%) Vulnerability Management
Programming Languages
1 1 (1.79%) Java
1 1 (1.79%) SQL
Qualifications
1 9 (16.07%) Degree
2 4 (7.14%) Security Cleared
3 3 (5.36%) SC Cleared
4 2 (3.57%) ITIL Foundation Certificate
5 1 (1.79%) CCNA
5 1 (1.79%) Cisco Certification
5 1 (1.79%) Computer Science Degree
5 1 (1.79%) JNCIA
Quality Assurance & Compliance
1 20 (35.71%) SLA
2 7 (12.50%) ISO/IEC 27001
2 7 (12.50%) NCSC
3 6 (10.71%) GDPR
3 6 (10.71%) GRC
3 6 (10.71%) PCI DSS
4 3 (5.36%) Accessibility
5 1 (1.79%) QA
System Software
1 22 (39.29%) Active Directory
Systems Management
1 14 (25.00%) Microsoft Intune
2 6 (10.71%) CSIRT
2 6 (10.71%) SCCM
3 4 (7.14%) AirWatch
Vendors
1 25 (44.64%) Microsoft
2 9 (16.07%) ServiceNow
3 6 (10.71%) iManage
3 6 (10.71%) Qualys
4 5 (8.93%) Citrix
5 2 (3.57%) Bomgar
5 2 (3.57%) Cisco
6 1 (1.79%) Aderant
6 1 (1.79%) Intapp
6 1 (1.79%) LogRhythm
6 1 (1.79%) Remedy