Hybrid/Remote 3rd Line Infrastructure Support Job Trends

Third Line Infrastructure Support
UK > Work from Home

The median Third Line Infrastructure Support salary for remote/hybrid work is £57,500 per year, according to job vacancies posted during the 6 months leading to 9 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
9 Mar 2026
Same period 2025 Same period 2024
Rank 382 419 538
Rank change year-on-year +37 +119 +128
Permanent jobs requiring a 3rd Line Infrastructure Support 10 3 18
As % of all permanent jobs with remote/hybrid work options 0.060% 0.021% 0.060%
As % of the Job Titles category 0.064% 0.022% 0.063%
Number of salaries quoted 9 0 18
10th Percentile - - £35,750
25th Percentile £42,500 - £36,250
Median annual salary (50th Percentile) £57,500 - £38,000
Median % change year-on-year - - -7.32%
75th Percentile £58,750 - £51,563
90th Percentile - - £53,750
UK median annual salary £50,000 - £40,000
% change year-on-year - - -2.44%

All Permanent IT Job Roles
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with remote/hybrid work options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 15,522 13,339 28,660
% of permanent jobs with a recognized job title 93.77% 94.92% 95.90%
Number of salaries quoted 10,431 9,007 23,924
10th Percentile £31,250 £33,750 £33,000
25th Percentile £42,750 £46,250 £42,500
Median annual salary (50th Percentile) £60,000 £62,500 £57,500
Median % change year-on-year -4.00% +8.70% -8.00%
75th Percentile £80,000 £81,250 £75,000
90th Percentile £97,500 £102,446 £93,750
UK median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -8.33%

3rd Line Infrastructure Support
Job Vacancy Trend for Remote/Hybrid Roles

Historical trend showing the proportion of permanent IT job postings featuring '3rd Line Infrastructure Support' in the job title and offering remote or hybrid work options relative to all permanent IT jobs advertised.

3rd Line Infrastructure Support job vacancy trend for remote/hybrid roles

3rd Line Infrastructure Support
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for remote 3rd Line Infrastructure Support job vacancies.

Salary distribution trend for remote 3rd Line Infrastructure Support job vacancies

3rd Line Infrastructure Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs

For the 6 months to 9 March 2026, 3rd Line Infrastructure Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent jobs with hybrid/remote work options featuring 3rd Line Infrastructure Support in the job title.

1 10 (100.00%) Azure
1 10 (100.00%) Infrastructure Engineering
1 10 (100.00%) Microsoft
1 10 (100.00%) Microsoft 365
1 10 (100.00%) Microsoft Exchange
1 10 (100.00%) Mimecast
1 10 (100.00%) SharePoint
1 10 (100.00%) Technical Leadership
2 7 (70.00%) Active Directory
2 7 (70.00%) Change Management
2 7 (70.00%) CrowdStrike
2 7 (70.00%) Entra ID
2 7 (70.00%) Identity Management
2 7 (70.00%) Incident Management
2 7 (70.00%) ISO/IEC 27001
2 7 (70.00%) JIRA
2 7 (70.00%) Microsoft Intune
2 7 (70.00%) R
2 7 (70.00%) SaaS
2 7 (70.00%) Workflow
3 3 (30.00%) Business Continuity
3 3 (30.00%) Capacity Planning
3 3 (30.00%) Computer Science
3 3 (30.00%) Continuous Improvement
3 3 (30.00%) Degree
3 3 (30.00%) DevOps
3 3 (30.00%) Disaster Recovery
3 3 (30.00%) IFS
3 3 (30.00%) Infrastructure Automation
3 3 (30.00%) Infrastructure Management

3rd Line Infrastructure Support Skill Set
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 10 (100.00%) Microsoft Exchange
1 10 (100.00%) SharePoint
Business Applications
1 3 (30.00%) Oracle EBS
Cloud Services
1 10 (100.00%) Azure
1 10 (100.00%) Microsoft 365
1 10 (100.00%) Mimecast
2 7 (70.00%) Entra ID
2 7 (70.00%) SaaS
Database & Business Intelligence
1 3 (30.00%) SQL Server
Development Applications
1 7 (70.00%) JIRA
General
1 7 (70.00%) Legal
2 3 (30.00%) Analytical Skills
2 3 (30.00%) Social Skills
Miscellaneous
1 3 (30.00%) CMDB
1 3 (30.00%) Driving Licence
Operating Systems
1 3 (30.00%) Windows
Processes & Methodologies
1 10 (100.00%) Infrastructure Engineering
1 10 (100.00%) Technical Leadership
2 7 (70.00%) Change Management
2 7 (70.00%) Identity Management
2 7 (70.00%) Incident Management
2 7 (70.00%) Workflow
3 3 (30.00%) Business Continuity
3 3 (30.00%) Capacity Planning
3 3 (30.00%) Computer Science
3 3 (30.00%) Continuous Improvement
3 3 (30.00%) DevOps
3 3 (30.00%) Disaster Recovery
3 3 (30.00%) Infrastructure Automation
3 3 (30.00%) Infrastructure Management
3 3 (30.00%) ITIL
3 3 (30.00%) Preventative Maintenance
3 3 (30.00%) Proactive Management
3 3 (30.00%) Problem-Solving
3 3 (30.00%) Task Automation
Programming Languages
1 7 (70.00%) R
2 3 (30.00%) PowerShell
2 3 (30.00%) SQL
Qualifications
1 3 (30.00%) Degree
Quality Assurance & Compliance
1 7 (70.00%) ISO/IEC 27001
System Software
1 7 (70.00%) Active Directory
2 3 (30.00%) Microsoft Virtual Server
2 3 (30.00%) Virtual Servers
Systems Management
1 7 (70.00%) Microsoft Intune
Vendors
1 10 (100.00%) Microsoft
2 7 (70.00%) CrowdStrike
3 3 (30.00%) IFS
3 3 (30.00%) Oracle