Period
to

The following table provides summary statistics for permanent job vacancies with an option to work from home (WFH) with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 12 August 2022 with a comparison to the same period in the previous 2 years.

ITIL Certification
UK > Work from Home
6 months to
12 Aug 2022
Same period 2021 Same period 2020
Rank 564 485 270
Rank change year-on-year -79 -215 +16
Permanent jobs citing ITIL Certification 325 150 25
As % of all permanent jobs with a WFH option 0.43% 0.37% 0.28%
As % of the Qualifications category 2.08% 2.00% 1.83%
Number of salaries quoted 267 129 21
10th Percentile £31,250 £32,500 £29,000
25th Percentile £37,500 £38,000 £42,500
Median annual salary (50th Percentile) £54,100 £50,000 £50,000
Median % change year-on-year +8.20% - -16.67%
75th Percentile £73,125 £65,000 £65,000
90th Percentile £77,500 £75,750 £68,750
UK median annual salary £50,000 £50,000 £49,000
% change year-on-year - +2.04% +3.16%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a WFH option and a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
Work from Home
Permanent vacancies requiring academic qualifications or professional certifications 15,644 7,488 1,368
As % of all permanent jobs with a WFH option 20.55% 18.37% 15.50%
Number of salaries quoted 8,197 4,964 1,075
10th Percentile £32,500 £32,500 £31,750
25th Percentile £42,500 £41,250 £40,000
Median annual salary (50th Percentile) £58,454 £55,000 £52,500
Median % change year-on-year +6.28% +4.76% -8.70%
75th Percentile £77,500 £72,500 £71,250
90th Percentile £92,500 £86,250 £82,500
UK median annual salary £55,000 £55,000 £52,500
% change year-on-year - +4.76% +5.00%

ITIL Certification
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing ITIL Certification as a proportion of all IT jobs advertised.

ITIL Certification trend for jobs with a WFH option

ITIL Certification
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing ITIL Certification.

ITIL Certification salary trend for jobs with a WFH option

ITIL Certification
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing ITIL Certification over the 6 months to 12 August 2022.

ITIL Certification salary histogram for jobs with a WFH option

For the 6 months to 12 August 2022, ITIL Certification job roles required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with a WFH option and a requirement for ITIL Certification.

1 325 (100.00%) ITIL
2 126 (38.77%) Social Skills
3 97 (29.85%) Microsoft
4 91 (28.00%) Service Management
5 90 (27.69%) Windows
6 75 (23.08%) Active Directory
7 66 (20.31%) Microsoft 365
8 65 (20.00%) Problem Management
8 65 (20.00%) Project Management
8 65 (20.00%) Agile
9 63 (19.38%) ITSM
10 57 (17.54%) Service Delivery
10 57 (17.54%) Azure
11 56 (17.23%) Finance
11 56 (17.23%) Problem-Solving
12 55 (16.92%) PRINCE2
12 55 (16.92%) Analytical Skills
13 51 (15.69%) Degree
14 48 (14.77%) Project Delivery
15 47 (14.46%) SQL
16 45 (13.85%) Firewall
16 45 (13.85%) VMware
17 44 (13.54%) Process Improvement
18 42 (12.92%) Mentoring
18 42 (12.92%) SLA
19 41 (12.62%) Microsoft Certification
19 41 (12.62%) Change Management
20 39 (12.00%) Continuous Improvement
21 35 (10.77%) Python
22 34 (10.46%) AWS

ITIL Certification
Co-occurring IT Skills with a WFH Option by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (5.23%) MS Exchange
2 14 (4.31%) SharePoint
3 13 (4.00%) Tomcat
4 11 (3.38%) Confluence
5 3 (0.92%) CMS
6 1 (0.31%) IIS
6 1 (0.31%) SugarCRM
Applications
1 30 (9.23%) Microsoft Office
2 9 (2.77%) Microsoft Excel
3 3 (0.92%) Microsoft PowerPoint
4 2 (0.62%) MS Visio
5 1 (0.31%) Microsoft Project
Business Applications
1 10 (3.08%) Dynamics CRM
2 1 (0.31%) ION Anvil
2 1 (0.31%) Remedy ITSM
Cloud Services
1 66 (20.31%) Microsoft 365
2 57 (17.54%) Azure
3 34 (10.46%) AWS
4 30 (9.23%) SaaS
5 21 (6.46%) Azure Active Directory
6 17 (5.23%) Amazon S3
7 14 (4.31%) Serverless
8 13 (4.00%) Amazon Cognito
8 13 (4.00%) Amazon EC2
8 13 (4.00%) Amazon EKS
8 13 (4.00%) AWS CloudFormation
8 13 (4.00%) AWS CloudTrail
8 13 (4.00%) AWS Lambda
9 12 (3.69%) GCP
10 11 (3.38%) Google Ads
11 9 (2.77%) Mimecast
11 9 (2.77%) OneDrive
12 8 (2.46%) IaaS
13 7 (2.15%) PaaS
14 6 (1.85%) Power Platform
Communications & Networking
1 45 (13.85%) Firewall
2 27 (8.31%) WAN
3 24 (7.38%) LAN
4 21 (6.46%) DNS
4 21 (6.46%) VPN
5 20 (6.15%) TCP/IP
6 19 (5.85%) DHCP
6 19 (5.85%) Network Security
7 15 (4.62%) HTTP
8 14 (4.31%) SAN
9 13 (4.00%) Fibre Channel
9 13 (4.00%) iSCSI
9 13 (4.00%) NAS
9 13 (4.00%) VLAN
9 13 (4.00%) WLAN
10 10 (3.08%) Wi-Fi
11 9 (2.77%) VoIP
12 6 (1.85%) BGP
12 6 (1.85%) OSPF
13 5 (1.54%) MPLS
Database & Business Intelligence
1 13 (4.00%) Amazon RDS
2 12 (3.69%) SQL Server
3 11 (3.38%) BigQuery
4 9 (2.77%) Electronic Patient Records
5 5 (1.54%) Crystal Reports
6 4 (1.23%) Metadata
6 4 (1.23%) MySQL
7 3 (0.92%) Data Warehouse
7 3 (0.92%) Power BI
8 1 (0.31%) Relational Database
Development Applications
1 15 (4.62%) Rational DOORS
2 14 (4.31%) JIRA
3 11 (3.38%) Git (software)
3 11 (3.38%) GitLab
4 5 (1.54%) Browser DevTools
5 3 (0.92%) MSI
General
1 126 (38.77%) Social Skills
2 56 (17.23%) Finance
3 55 (16.92%) Analytical Skills
4 26 (8.00%) Influencing Skills
5 21 (6.46%) Organisational Skills
6 20 (6.15%) Law
7 19 (5.85%) Presentation Skills
8 18 (5.54%) Public Sector
9 16 (4.92%) Documentation Skills
9 16 (4.92%) Financial Institution
10 12 (3.69%) Advertising
11 11 (3.38%) Marketing
12 9 (2.77%) Retail
13 6 (1.85%) Banking
13 6 (1.85%) Inclusion and Diversity
13 6 (1.85%) Legal
14 5 (1.54%) Local Government
15 4 (1.23%) Pharmaceutical
16 3 (0.92%) Humanities
16 3 (0.92%) International Banking
Job Titles
1 55 (16.92%) Analyst
2 47 (14.46%) Service Manager
3 32 (9.85%) IT Manager
4 31 (9.54%) Project Manager
4 31 (9.54%) Support Analyst
5 25 (7.69%) Infrastructure Engineer
6 20 (6.15%) Delivery Manager
6 20 (6.15%) Service Delivery Manager
7 18 (5.54%) Support Engineer
7 18 (5.54%) Virtualisation Engineer
8 17 (5.23%) Senior Manager
8 17 (5.23%) Senior Project Manager
8 17 (5.23%) VMware Engineer
9 16 (4.92%) IT Analyst
9 16 (4.92%) Senior VMware Engineer
10 15 (4.62%) DOORS Engineer
10 15 (4.62%) Systems Engineer
11 14 (4.31%) 2nd Line Support
11 14 (4.31%) Infrastructure Manager
11 14 (4.31%) IT Project Manager
Libraries, Frameworks & Software Standards
1 20 (6.15%) JSON
1 20 (6.15%) REST
2 13 (4.00%) SAML
3 10 (3.08%) Oracle Fusion
4 8 (2.46%) LDAP
5 5 (1.54%) RESTful
6 4 (1.23%) Regular Expression
7 3 (0.92%) AngularJS
7 3 (0.92%) CSS
7 3 (0.92%) HTML
8 2 (0.62%) Node.js
9 1 (0.31%) .NET
9 1 (0.31%) .NET Framework
9 1 (0.31%) Middleware
9 1 (0.31%) SOAP
9 1 (0.31%) Twitter Bootstrap
9 1 (0.31%) Web Services
9 1 (0.31%) XML
Miscellaneous
1 32 (9.85%) Data Centre
2 24 (7.38%) Public Cloud
3 21 (6.46%) Management Information System
4 13 (4.00%) Driving Licence
4 13 (4.00%) Linux Command Line
5 12 (3.69%) Self-Motivation
6 9 (2.77%) Legacy Systems
6 9 (2.77%) NHS
7 7 (2.15%) Housing Association
8 5 (1.54%) Enterprise Software
8 5 (1.54%) Mobile App
9 4 (1.23%) PKI
10 3 (0.92%) CMDB
10 3 (0.92%) Enterprise Storage
10 3 (0.92%) Private Cloud
10 3 (0.92%) Virtual Team
11 2 (0.62%) Biotechnology
11 2 (0.62%) EPoS
11 2 (0.62%) Hybrid Cloud
11 2 (0.62%) User Experience
Operating Systems
1 90 (27.69%) Windows
2 32 (9.85%) Windows Server
3 30 (9.23%) Unix
4 25 (7.69%) Windows 10
5 8 (2.46%) Windows 7
6 4 (1.23%) Mac OS
7 3 (0.92%) Apple iOS
7 3 (0.92%) Linux
8 2 (0.62%) Windows Server 2016
8 2 (0.62%) Windows Server 2019
9 1 (0.31%) Android
9 1 (0.31%) Windows Server 2008
Processes & Methodologies
1 325 (100.00%) ITIL
2 91 (28.00%) Service Management
3 65 (20.00%) Agile
3 65 (20.00%) Problem Management
3 65 (20.00%) Project Management
4 63 (19.38%) ITSM
5 57 (17.54%) Service Delivery
6 56 (17.23%) Problem-Solving
7 55 (16.92%) PRINCE2
8 48 (14.77%) Project Delivery
9 44 (13.54%) Process Improvement
10 42 (12.92%) Mentoring
11 41 (12.62%) Change Management
12 39 (12.00%) Continuous Improvement
13 30 (9.23%) Stakeholder Management
14 29 (8.92%) Infrastructure Engineering
15 28 (8.62%) Incident Management
15 28 (8.62%) SDLC
16 27 (8.31%) Validation
17 26 (8.00%) Line Management
Programming Languages
1 47 (14.46%) SQL
2 35 (10.77%) Python
3 19 (5.85%) PowerShell
4 13 (4.00%) Java
4 13 (4.00%) Shell Script
5 8 (2.46%) JavaScript
6 6 (1.85%) C#
7 2 (0.62%) C
8 1 (0.31%) C++
Qualifications
1 51 (15.69%) Degree
2 41 (12.62%) Microsoft Certification
3 31 (9.54%) MCSE
4 20 (6.15%) Computer Science Degree
5 17 (5.23%) Security Cleared
6 16 (4.92%) MCSA
6 16 (4.92%) SC Cleared
7 15 (4.62%) Master's Degree
8 13 (4.00%) CCNA
8 13 (4.00%) Cisco Certification
9 9 (2.77%) CCNP
9 9 (2.77%) ITIL Foundation Certificate
9 9 (2.77%) PRINCE2 Practitioner
10 8 (2.46%) CISSP
11 7 (2.15%) Network+ Certification
12 6 (1.85%) JNCIA
12 6 (1.85%) MCP
13 5 (1.54%) CISA
13 5 (1.54%) CISM
13 5 (1.54%) GIAC
Quality Assurance & Compliance
1 42 (12.92%) SLA
2 27 (8.31%) GDPR
3 15 (4.62%) GxP
4 13 (4.00%) PMO
4 13 (4.00%) QA
5 11 (3.38%) ISO/IEC 27001
6 6 (1.85%) Sarbanes-Oxley
7 5 (1.54%) NIST
8 3 (0.92%) COBIT
8 3 (0.92%) Data Quality
9 1 (0.31%) Cyber Essentials
9 1 (0.31%) Cyber Essentials PLUS
9 1 (0.31%) GRC
9 1 (0.31%) PCI DSS
9 1 (0.31%) SOC 2
System Software
1 75 (23.08%) Active Directory
2 31 (9.54%) VMware Infrastructure
3 13 (4.00%) Docker
3 13 (4.00%) Terminal Server
4 10 (3.08%) vSphere
5 7 (2.15%) Hyper-V
6 6 (1.85%) Virtual Desktop
7 2 (0.62%) Citrix Hypervisor
7 2 (0.62%) Microsoft App-V
8 1 (0.31%) Firmware
Systems Management
1 31 (9.54%) SCCM
2 19 (5.85%) Kubernetes
2 19 (5.85%) Microsoft Intune
3 13 (4.00%) Ansible
3 13 (4.00%) Terraform
4 9 (2.77%) Single Sign-On
5 1 (0.31%) SCOM
5 1 (0.31%) Symantec Endpoint Protection
5 1 (0.31%) vCenter Server
5 1 (0.31%) WSUS
Vendors
1 97 (29.85%) Microsoft
2 45 (13.85%) VMware
3 32 (9.85%) ServiceNow
4 19 (5.85%) NetApp
5 15 (4.62%) Cisco
6 14 (4.31%) Oracle
7 13 (4.00%) Citrix
7 13 (4.00%) Google
8 12 (3.69%) Snow
9 11 (3.38%) Facebook
9 11 (3.38%) Salesforce.com
9 11 (3.38%) SAP
10 10 (3.08%) Workday
11 8 (2.46%) Forcepoint
12 7 (2.15%) Apple
13 6 (1.85%) Fortinet
13 6 (1.85%) Juniper
13 6 (1.85%) Mitel
14 3 (0.92%) Meraki
14 3 (0.92%) Riverbed