Period
to 21 January 2022

The following table provides summary statistics for permanent job vacancies with an option to work from home (WFH) with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 21 January 2022 with a comparison to the same period in the previous 2 years.

ITIL Certification
UK > Work from Home
6 months to
21 Jan 2022
Same period 2021 Same period 2020
Rank 426 305 225
Rank change year-on-year -121 -80 +32
Permanent jobs citing ITIL Certification 109 37 54
As % of all permanent jobs with a WFH option 0.37% 0.35% 0.74%
As % of the Qualifications category 1.80% 2.10% 4.34%
Number of salaries quoted 98 35 49
10th Percentile £29,750 £27,800 -
25th Percentile £40,000 £37,375 £47,500
Median annual salary (50th Percentile) £54,550 £45,000 £60,000
Median % change year-on-year +21.22% -25.00% +75.89%
75th Percentile £75,750 - £65,000
90th Percentile £88,250 £57,618 £72,750
UK median annual salary £50,000 £45,000 £47,250
% change year-on-year +11.11% -4.76% -5.50%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a WFH option and a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
Work from Home
Permanent vacancies requiring academic qualifications or professional certifications 6,042 1,766 1,245
As % of all permanent jobs with a WFH option 20.67% 16.47% 16.95%
Number of salaries quoted 3,895 1,469 1,041
10th Percentile £35,000 £32,424 £33,750
25th Percentile £44,736 £43,750 £42,000
Median annual salary (50th Percentile) £60,000 £57,500 £57,500
Median % change year-on-year +4.35% - -
75th Percentile £75,000 £72,500 £72,500
90th Percentile £90,000 £85,000 £82,500
UK median annual salary £55,000 £55,000 £50,000
% change year-on-year - +10.00% -

ITIL Certification
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing ITIL Certification as a proportion of all IT jobs advertised.

ITIL Certification trend for jobs with a WFH option

ITIL Certification
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing ITIL Certification.

ITIL Certification salary trend for jobs with a WFH option

ITIL Certification
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing ITIL Certification over the 6 months to 21 January 2022.

ITIL Certification salary histogram for jobs with a WFH option

For the 6 months to 21 January 2022, ITIL Certification job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with a WFH option and a requirement for ITIL Certification.

1 109 (100.00%) ITIL
2 37 (33.94%) ITSM
3 36 (33.03%) Service Management
4 32 (29.36%) Social Skills
5 30 (27.52%) Microsoft
6 28 (25.69%) Azure
7 27 (24.77%) Service Delivery
8 24 (22.02%) Incident Management
9 23 (21.10%) Agile Software Development
9 23 (21.10%) ServiceNow
10 20 (18.35%) Change Management
10 20 (18.35%) Windows
11 19 (17.43%) Microsoft 365
12 18 (16.51%) Degree
12 18 (16.51%) VMware
12 18 (16.51%) SQL
13 17 (15.60%) Active Directory
13 17 (15.60%) Finance
14 15 (13.76%) Problem Management
14 15 (13.76%) Release Management
15 14 (12.84%) VMware Infrastructure
15 14 (12.84%) SQL Server
16 13 (11.93%) Stakeholder Management
17 12 (11.01%) Web Services
17 12 (11.01%) Cisco
17 12 (11.01%) AWS
18 11 (10.09%) PowerShell
18 11 (10.09%) Law
18 11 (10.09%) Software Delivery
18 11 (10.09%) SDLC

ITIL Certification
Co-occurring IT Skills with a WFH Option by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (3.67%) SharePoint
2 3 (2.75%) IIS
3 1 (0.92%) Elasticsearch
3 1 (0.92%) MS Exchange
3 1 (0.92%) ThingWorx
Applications
1 8 (7.34%) Microsoft Office
Business Applications
1 5 (4.59%) Elite 3E
2 2 (1.83%) Dynamics CRM
2 2 (1.83%) Salesforce.com CRM
3 1 (0.92%) Oracle Applications
3 1 (0.92%) Remedy ITSM
Cloud Services
1 28 (25.69%) Azure
2 19 (17.43%) Microsoft 365
3 12 (11.01%) AWS
4 6 (5.50%) Azure Active Directory
4 6 (5.50%) PaaS
5 5 (4.59%) IaaS
6 4 (3.67%) Azure Cosmos DB
6 4 (3.67%) GCP
6 4 (3.67%) SaaS
7 2 (1.83%) Dynamics 365
7 2 (1.83%) Power Platform
7 2 (1.83%) PowerApps
7 2 (1.83%) Salesforce Sales Cloud
7 2 (1.83%) Salesforce Service Cloud
8 1 (0.92%) AWS Lambda
8 1 (0.92%) Azure Functions
8 1 (0.92%) Azure Monitor
8 1 (0.92%) Serverless
Communications & Networking
1 8 (7.34%) DHCP
1 8 (7.34%) DNS
2 7 (6.42%) SAN
3 5 (4.59%) Cisco IOS
3 5 (4.59%) Firewall
3 5 (4.59%) Internet
3 5 (4.59%) VoIP
3 5 (4.59%) VPN
4 4 (3.67%) Network Security
5 3 (2.75%) LAN
5 3 (2.75%) Remote Desktop
5 3 (2.75%) WAN
5 3 (2.75%) Wi-Fi
6 2 (1.83%) NetScaler
6 2 (1.83%) Unified Communications
6 2 (1.83%) VLAN
7 1 (0.92%) HTTP
7 1 (0.92%) Wireless
Database & Business Intelligence
1 14 (12.84%) SQL Server
2 4 (3.67%) Data Warehouse
2 4 (3.67%) MySQL
3 2 (1.83%) Oracle Database
3 2 (1.83%) Power BI
3 2 (1.83%) Relational Database
4 1 (0.92%) Redis
Development Applications
1 1 (0.92%) GitLab
1 1 (0.92%) Jenkins
1 1 (0.92%) SQL Server Management Studio (SSMS)
1 1 (0.92%) Travis CI
1 1 (0.92%) Visual Studio
General
1 32 (29.36%) Social Skills
2 17 (15.60%) Finance
3 11 (10.09%) Law
4 9 (8.26%) Telecoms
5 6 (5.50%) Public Sector
5 6 (5.50%) Retail
6 5 (4.59%) Analytical Skills
7 4 (3.67%) Advertising
7 4 (3.67%) Pharmaceutical
8 3 (2.75%) Financial Institution
8 3 (2.75%) Inclusion and Diversity
8 3 (2.75%) Marketing
9 1 (0.92%) Banking
9 1 (0.92%) French Language
9 1 (0.92%) Front Office
9 1 (0.92%) Influencing Skills
9 1 (0.92%) Investment Banking
9 1 (0.92%) Legal
9 1 (0.92%) Organisational Skills
9 1 (0.92%) Presentation Skills
Job Titles
1 19 (17.43%) Analyst
2 18 (16.51%) Service Manager
3 11 (10.09%) Head of Delivery
3 11 (10.09%) Head of Service Delivery
3 11 (10.09%) Support Analyst
4 10 (9.17%) Technical Support
5 9 (8.26%) ITIL Manager
5 9 (8.26%) ITIL Service Manager
6 8 (7.34%) Administrator
6 8 (7.34%) Architect
7 7 (6.42%) Applications Support
7 7 (6.42%) Solutions Architect
8 6 (5.50%) IT Manager
8 6 (5.50%) Problem Manager
8 6 (5.50%) Service Analyst
8 6 (5.50%) Service Desk Analyst
9 5 (4.59%) Consultant
9 5 (4.59%) Delivery Manager
9 5 (4.59%) IT Services Manager
9 5 (4.59%) Transition Manager
Libraries, Frameworks & Software Standards
1 12 (11.01%) Web Services
2 10 (9.17%) REST
2 10 (9.17%) SOAP
3 8 (7.34%) AngularJS
3 8 (7.34%) CSS
3 8 (7.34%) HTML
3 8 (7.34%) JSON
3 8 (7.34%) Twitter Bootstrap
3 8 (7.34%) XML
4 5 (4.59%) LDAP
5 3 (2.75%) YAML
6 1 (0.92%) ADO
6 1 (0.92%) EDI
6 1 (0.92%) IDoc
6 1 (0.92%) J2EE
6 1 (0.92%) JDBC
6 1 (0.92%) LAMP
6 1 (0.92%) SAP PI
Miscellaneous
1 7 (6.42%) Clustering
2 6 (5.50%) CMDB
3 5 (4.59%) Video Conferencing
4 4 (3.67%) Biotechnology
4 4 (3.67%) Enterprise Storage
5 3 (2.75%) Data Centre
5 3 (2.75%) Legacy Systems
5 3 (2.75%) Mobile App
5 3 (2.75%) PKI
5 3 (2.75%) Self-Motivation
6 2 (1.83%) Blackberry
6 2 (1.83%) Hedge funds
7 1 (0.92%) Cyberthreat
7 1 (0.92%) Driving Licence
7 1 (0.92%) Enterprise Software
7 1 (0.92%) Fixed Income
7 1 (0.92%) Hybrid Cloud
7 1 (0.92%) Industrial Internet of Things
7 1 (0.92%) Private Cloud
7 1 (0.92%) User Experience
Operating Systems
1 20 (18.35%) Windows
2 8 (7.34%) Windows Server
3 6 (5.50%) Linux
4 5 (4.59%) Mac OS X
4 5 (4.59%) Windows 10
5 1 (0.92%) Unix
5 1 (0.92%) Windows Server 2012
Processes & Methodologies
1 109 (100.00%) ITIL
2 37 (33.94%) ITSM
3 36 (33.03%) Service Management
4 27 (24.77%) Service Delivery
5 24 (22.02%) Incident Management
6 23 (21.10%) Agile Software Development
7 20 (18.35%) Change Management
8 15 (13.76%) Problem Management
8 15 (13.76%) Release Management
9 13 (11.93%) Stakeholder Management
10 11 (10.09%) SDLC
10 11 (10.09%) Service Delivery Management
10 11 (10.09%) Software Delivery
11 10 (9.17%) Infrastructure Management
11 10 (9.17%) Remediation Plan
12 9 (8.26%) Configuration Management
12 9 (8.26%) Presales
12 9 (8.26%) Waterfall
13 8 (7.34%) Collaborative Working
13 8 (7.34%) Technology Roadmap
Programming Languages
1 18 (16.51%) SQL
2 11 (10.09%) PowerShell
3 9 (8.26%) JavaScript
4 3 (2.75%) Bicep
5 1 (0.92%) ABAP
5 1 (0.92%) Bash
5 1 (0.92%) Java
5 1 (0.92%) Perl
5 1 (0.92%) PHP
5 1 (0.92%) Python
5 1 (0.92%) Ruby
Qualifications
1 18 (16.51%) Degree
2 9 (8.26%) MCSA
2 9 (8.26%) Microsoft Certification
3 6 (5.50%) Security Cleared
4 5 (4.59%) Computer Science Degree
4 5 (4.59%) SC Cleared
5 4 (3.67%) MCSE
5 4 (3.67%) VMware Certified Professional (VCP)
6 3 (2.75%) AWS Certification
6 3 (2.75%) HP APS
6 3 (2.75%) MCTS
7 2 (1.83%) PRINCE2 Certification
8 1 (0.92%) ITIL Foundation Certificate
8 1 (0.92%) MBA
8 1 (0.92%) Numerate Degree
8 1 (0.92%) PMI Certification
8 1 (0.92%) PMP
8 1 (0.92%) SAP Certification
Quality Assurance & Compliance
1 10 (9.17%) SLA
2 2 (1.83%) GRC
3 1 (0.92%) ISO/IEC 20000
3 1 (0.92%) QA
System Software
1 17 (15.60%) Active Directory
2 14 (12.84%) VMware Infrastructure
3 5 (4.59%) VMware Server
4 2 (1.83%) Docker
4 2 (1.83%) Hyper-V
Systems Management
1 8 (7.34%) Terraform
2 6 (5.50%) SCCM
3 4 (3.67%) Ansible
3 4 (3.67%) Single Sign-On
4 3 (2.75%) ServiceCenter
5 2 (1.83%) Active Directory Federation Services
5 2 (1.83%) AirWatch
5 2 (1.83%) Kubernetes
5 2 (1.83%) Puppet
6 1 (0.92%) Docker Swarm
6 1 (0.92%) Grafana
6 1 (0.92%) Opscode Chef
6 1 (0.92%) Packer
6 1 (0.92%) Tivoli
Vendors
1 30 (27.52%) Microsoft
2 23 (21.10%) ServiceNow
3 18 (16.51%) VMware
4 12 (11.01%) Cisco
5 9 (8.26%) HP
6 8 (7.34%) Apple
7 7 (6.42%) Meraki
8 5 (4.59%) Citrix
8 5 (4.59%) Dell
9 4 (3.67%) Palo Alto
9 4 (3.67%) Varonis
9 4 (3.67%) Veeam
10 3 (2.75%) Google
10 3 (2.75%) Oracle
10 3 (2.75%) Salesforce.com
11 2 (1.83%) Cylance
11 2 (1.83%) Fortinet
11 2 (1.83%) Sophos
12 1 (0.92%) RedPrairie
12 1 (0.92%) Toshiba