1,051 to 1,075 of 10,733 Customer Service Jobs in England

The role We are seeking a dynamic, results-driven and customer-centric Customer Success Manager to join our newly formed Customer Success team, reporting to the SVP, Global Head of Customer Success. The ideal candidate is passionate about customer service, satisfaction, and success, with … excellent communication skills. This is an exciting opportunity to play a pivotal role in the development and support of the Customer Success functional rollout. What you'll be doing As a Customer Success Manager, you will ensure that our customers are set up for long-term success and … have a positive experience with our products and services. You will drive customer adoption and loyalty by educating our customers on how to get the most out of Ripjar while building strong relationships throughout the lifecycle of the account. You can also expect to: Build and maintain strong relationships More ❯

Development Engineer, CS Knowledge DESCRIPTION Do you thrive on solving complex problems with simple solutions? Would you like to drive innovation for Amazon's Customer Service (CS) global customers influenced by Gen AI solutions? Join Amazon Customer Service (CS) technology organization as a Software Development Engineer … accurate query results. We support content indexing, content chunking, taxonomy management, and multilingual search functionalities. We enable seamless access to support content for both customer self-service and associate systems serving billions of monthly requests globally. If you're passionate about developing innovative solutions, designing highly distributed systems … is the opportunity for you. You'll tackle algorithmically complex challenges, working on front-end and back-end services that seamlessly scale to meet customer needs. Excitingly, you'll have the chance to work on latest versions of Large Language Models (LLMs) and generative AI initiatives that are reshaping More ❯

Customer Success Manager My Client is seeking a passionate and proactive Customer Success Manager to join their dynamic team. In this role, youll be responsible for guiding customers through their journey, ensuring they achieve their goals while using My Clients products and services. Acting as a trusted advisor … youll play a key role in customer retention and satisfaction, whilst embodying our Customer Obsessed Values. Key Responsibilities Dedicated Portfolio Management: Manage a portfolio of customer accounts, delivering tailored support and proactively identifying and mitigating risks. Customer Success Scorecard: Track and analyse customer adoption and … performance metrics, implementing improvement plans where necessary. Service Reviews & QBRs: Lead and participate in regular customer service reviews and quarterly business reviews, gathering feedback and driving enhancements. Customer Lifecycle Management: Own the customer journey across all lifecycle stages, working cross-functionally to optimise each touchpoint More ❯

Customer Success Manager My Client is seeking a passionate and proactive Customer Success Manager to join their dynamic team. In this role, you'll be responsible for guiding customers through their journey, ensuring they achieve their goals while using My Client's products and services. Acting as a … trusted advisor, you'll play a key role in customer retention and satisfaction, whilst embodying our Customer Obsessed Values. Key Responsibilities Dedicated Portfolio Management: Manage a portfolio of customer accounts, delivering tailored support and proactively identifying and mitigating risks. Customer Success Scorecard: Track and analyse customer adoption and performance metrics, implementing improvement plans where necessary. Service Reviews & QBRs: Lead and participate in regular customer service reviews and quarterly business reviews, gathering feedback and driving enhancements. Customer Lifecycle Management: Own the customer journey across all lifecycle stages, working cross-functionally to More ❯

Join Our Team as a Telecommunication Field Service Manager at America Fujikura Limited (AFL) Are you ready to take your career to the next level with a leading company in the telecommunications industry? America Fujikura Limited (AFL) is on the hunt for dynamic, customer-focused Telecommunication Field Service … an impact while working with cutting-edge technology and offering essential services that keep our customers connected to the future. Job Description: The Field Service Manager's primary responsibility is to efficiently oversee and lead a team of Field Service Technicians within a specified geographic region. Safety is … paramount in this role, with the Field Service Manager being accountable for guiding, nurturing, and inspiring their team to maintain safe and efficient operations. This position also involves a particular emphasis on performance management, involving tasks such as problem-solving and value creation, which are crucial elements in enhancing More ❯

the role Proactively manage the sales administration processes relating to the aggregate and asphalt commercial functions, whilst providing significant focus on delivering an excellent customer experience and maintaining our agreed service level. Key accountability To provide an excellent, seamless customer experience and take ownership of all presented … situations Accurately process all admin within given deadlines, primarily including but not limited to invoice disputes, miscellaneous service charges, sundry invoices, reducing un-invoiced through PDI processing, root cause analysis, sales reporting, manual documents, NCR/complaint system and any other associated admin processes as required. Liaison with external … commercial and operational teams. Prevention and resolution of invoice queries including route cause analysis. Acquire and apply market, product and customer knowledge to the day to day operation of the customer service centre. Efficiently handle customer written and verbal enquiries in a timely manner. Liaise with More ❯

Are you passionate about delivering outstanding service in a fast-growing Tech Company? Transport Exchange Group (TEG) is looking for a for a dedicated and solution-focused Customer Support Specialist to join our Customer Support team. You’ll be at the heart of our mission to provide … business. We have presence in the UK, India and Ukraine. As part of our growth, we’re committed to delivering a best-in-class customer experience—and that starts with you. What You’ll Be Doing Deliver excellent customer service through inbound and outbound phone and email … regularly reviewed and up to date Monitor and resolve daily member-to-member complaints, building trust and confidence Act as the voice of the customer—escalating feedback to inform product and service improvements Collaborate with internal teams to ensure a seamless member experience What We’re Looking For More ❯

Are you passionate about delivering outstanding service in a fast-growing Tech Company? Transport Exchange Group (TEG) is looking for a for a dedicated and solution-focused Customer Support Specialist to join our Customer Support team. You’ll be at the heart of our mission to provide … business. We have presence in the UK, India and Ukraine. As part of our growth, we’re committed to delivering a best-in-class customer experience—and that starts with you. What You’ll Be Doing Deliver excellent customer service through inbound and outbound phone and email … regularly reviewed and up to date Monitor and resolve daily member-to-member complaints, building trust and confidence Act as the voice of the customer—escalating feedback to inform product and service improvements Collaborate with internal teams to ensure a seamless member experience What We’re Looking For More ❯

At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience-from … e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment. Halfords is quickly becoming a digital services business. In addition to being a … leading UK retailer, Halfords has now developed a market leading field service management platform that enables businesses to deliver their complex services to customers through an end-to-end digital solution. The platform is deployed throughout Halfords stores, garages and their mobile business. The platform has now been taken More ❯

At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience-from … e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment. Halfords is quickly becoming a digital services business. In addition to being a … leading UK retailer, Halfords has now developed a market leading field service management platform that enables businesses to deliver their complex services to customers through an end-to-end digital solution. The platform is deployed throughout Halfords stores, garages and their mobile business. The platform has now been taken More ❯

Are you passionate about delivering outstanding service in a fast-growing Tech Company? Transport Exchange Group (TEG) is looking for a for a dedicated and solution-focused Customer Support Specialist to join our Customer Support team. You’ll be at the heart of our mission to provide … business. We have presence in the UK, India and Ukraine. As part of our growth, we’re committed to delivering a best-in-class customer experience—and that starts with you. What You’ll Be Doing Deliver excellent customer service through inbound and outbound phone and email … regularly reviewed and up to date Monitor and resolve daily member-to-member complaints, building trust and confidence Act as the voice of the customer—escalating feedback to inform product and service improvements Collaborate with internal teams to ensure a seamless member experience What We’re Looking For More ❯

Job Title: First Line Service Desk Analyst Location: Leicester Type: Full -Time Overview: A leading organisation is currently seeking a motivated and customer focused First Line Service Desk Analyst to join its dynamic IT support team. As a First Line Service Desk Analyst, you’ll serve … first point of contact for IT support queries, assisting users across the organisation. You’ll be responsible for logging, troubleshooting, and resolving incidents and service requests via multiple communication channels, all while maintaining outstanding customer service standards. Key Responsibilities: Provide first-level IT support for hardware, software … mobile devices, and other technical equipment. Log and resolve incidents, problems, and service requests both remotely and in-person. Accurately document issues to ensure smooth escalation and resolution by other support teams. Monitor and manage tickets in line with agreed Service Level Agreements (SLAs). Support onboarding processes More ❯

Job Title: First Line Service Desk Analyst Location: Leicester Type: Full -Time Overview: A leading organisation is currently seeking a motivated and customer focused First Line Service Desk Analyst to join its dynamic IT support team. As a First Line Service Desk Analyst, you’ll serve … first point of contact for IT support queries, assisting users across the organisation. You’ll be responsible for logging, troubleshooting, and resolving incidents and service requests via multiple communication channels, all while maintaining outstanding customer service standards. Key Responsibilities: Provide first-level IT support for hardware, software … mobile devices, and other technical equipment. Log and resolve incidents, problems, and service requests both remotely and in-person. Accurately document issues to ensure smooth escalation and resolution by other support teams. Monitor and manage tickets in line with agreed Service Level Agreements (SLAs). Support onboarding processes More ❯

Job Title: First Line Service Desk Analyst Location: Leicester Type: Full -Time Overview: A leading organisation is currently seeking a motivated and customer focused First Line Service Desk Analyst to join its dynamic IT support team. As a First Line Service Desk Analyst, you’ll serve … first point of contact for IT support queries, assisting users across the organisation. You’ll be responsible for logging, troubleshooting, and resolving incidents and service requests via multiple communication channels, all while maintaining outstanding customer service standards. Key Responsibilities: Provide first-level IT support for hardware, software … mobile devices, and other technical equipment. Log and resolve incidents, problems, and service requests both remotely and in-person. Accurately document issues to ensure smooth escalation and resolution by other support teams. Monitor and manage tickets in line with agreed Service Level Agreements (SLAs). Support onboarding processes More ❯

Job Title: First Line Service Desk Analyst Location: Leicester Type: Full -Time Overview: A leading organisation is currently seeking a motivated and customer focused First Line Service Desk Analyst to join its dynamic IT support team. As a First Line Service Desk Analyst, you’ll serve … first point of contact for IT support queries, assisting users across the organisation. You’ll be responsible for logging, troubleshooting, and resolving incidents and service requests via multiple communication channels, all while maintaining outstanding customer service standards. Key Responsibilities: Provide first-level IT support for hardware, software … mobile devices, and other technical equipment. Log and resolve incidents, problems, and service requests both remotely and in-person. Accurately document issues to ensure smooth escalation and resolution by other support teams. Monitor and manage tickets in line with agreed Service Level Agreements (SLAs). Support onboarding processes More ❯

Job Title: First Line Service Desk Analyst Location: Leicester Type: Full -Time Overview: A leading organisation is currently seeking a motivated and customer focused First Line Service Desk Analyst to join its dynamic IT support team. As a First Line Service Desk Analyst, you’ll serve … first point of contact for IT support queries, assisting users across the organisation. You’ll be responsible for logging, troubleshooting, and resolving incidents and service requests via multiple communication channels, all while maintaining outstanding customer service standards. Key Responsibilities: Provide first-level IT support for hardware, software … mobile devices, and other technical equipment. Log and resolve incidents, problems, and service requests both remotely and in-person. Accurately document issues to ensure smooth escalation and resolution by other support teams. Monitor and manage tickets in line with agreed Service Level Agreements (SLAs). Support onboarding processes More ❯

Job Title: First Line Service Desk Analyst Location: Leicester Type: Full -Time Overview: A leading organisation is currently seeking a motivated and customer focused First Line Service Desk Analyst to join its dynamic IT support team. As a First Line Service Desk Analyst, you’ll serve … first point of contact for IT support queries, assisting users across the organisation. You’ll be responsible for logging, troubleshooting, and resolving incidents and service requests via multiple communication channels, all while maintaining outstanding customer service standards. Key Responsibilities: Provide first-level IT support for hardware, software … mobile devices, and other technical equipment. Log and resolve incidents, problems, and service requests both remotely and in-person. Accurately document issues to ensure smooth escalation and resolution by other support teams. Monitor and manage tickets in line with agreed Service Level Agreements (SLAs). Support onboarding processes More ❯

Job Title: First Line Service Desk Analyst Location: Leicester Type: Full -Time Overview: A leading organisation is currently seeking a motivated and customer focused First Line Service Desk Analyst to join its dynamic IT support team. As a First Line Service Desk Analyst, you’ll serve … first point of contact for IT support queries, assisting users across the organisation. You’ll be responsible for logging, troubleshooting, and resolving incidents and service requests via multiple communication channels, all while maintaining outstanding customer service standards. Key Responsibilities: Provide first-level IT support for hardware, software … mobile devices, and other technical equipment. Log and resolve incidents, problems, and service requests both remotely and in-person. Accurately document issues to ensure smooth escalation and resolution by other support teams. Monitor and manage tickets in line with agreed Service Level Agreements (SLAs). Support onboarding processes More ❯

Job Title: First Line Service Desk Analyst Location: Leicester Type: Full -Time Overview: A leading organisation is currently seeking a motivated and customer focused First Line Service Desk Analyst to join its dynamic IT support team. As a First Line Service Desk Analyst, you’ll serve … first point of contact for IT support queries, assisting users across the organisation. You’ll be responsible for logging, troubleshooting, and resolving incidents and service requests via multiple communication channels, all while maintaining outstanding customer service standards. Key Responsibilities: Provide first-level IT support for hardware, software … mobile devices, and other technical equipment. Log and resolve incidents, problems, and service requests both remotely and in-person. Accurately document issues to ensure smooth escalation and resolution by other support teams. Monitor and manage tickets in line with agreed Service Level Agreements (SLAs). Support onboarding processes More ❯

Job Title: First Line Service Desk Analyst Location: Leicester Type: Full -Time Overview: A leading organisation is currently seeking a motivated and customer focused First Line Service Desk Analyst to join its dynamic IT support team. As a First Line Service Desk Analyst, you’ll serve … first point of contact for IT support queries, assisting users across the organisation. You’ll be responsible for logging, troubleshooting, and resolving incidents and service requests via multiple communication channels, all while maintaining outstanding customer service standards. Key Responsibilities: Provide first-level IT support for hardware, software … mobile devices, and other technical equipment. Log and resolve incidents, problems, and service requests both remotely and in-person. Accurately document issues to ensure smooth escalation and resolution by other support teams. Monitor and manage tickets in line with agreed Service Level Agreements (SLAs). Support onboarding processes More ❯

Job Title: First Line Service Desk Analyst Location: Leicester Type: Full -Time Overview: A leading organisation is currently seeking a motivated and customer focused First Line Service Desk Analyst to join its dynamic IT support team. As a First Line Service Desk Analyst, you’ll serve … first point of contact for IT support queries, assisting users across the organisation. You’ll be responsible for logging, troubleshooting, and resolving incidents and service requests via multiple communication channels, all while maintaining outstanding customer service standards. Key Responsibilities: Provide first-level IT support for hardware, software … mobile devices, and other technical equipment. Log and resolve incidents, problems, and service requests both remotely and in-person. Accurately document issues to ensure smooth escalation and resolution by other support teams. Monitor and manage tickets in line with agreed Service Level Agreements (SLAs). Support onboarding processes More ❯

Job Title: First Line Service Desk Analyst Location: Leicester Type: Full -Time Overview: A leading organisation is currently seeking a motivated and customer focused First Line Service Desk Analyst to join its dynamic IT support team. As a First Line Service Desk Analyst, you’ll serve … first point of contact for IT support queries, assisting users across the organisation. You’ll be responsible for logging, troubleshooting, and resolving incidents and service requests via multiple communication channels, all while maintaining outstanding customer service standards. Key Responsibilities: Provide first-level IT support for hardware, software … mobile devices, and other technical equipment. Log and resolve incidents, problems, and service requests both remotely and in-person. Accurately document issues to ensure smooth escalation and resolution by other support teams. Monitor and manage tickets in line with agreed Service Level Agreements (SLAs). Support onboarding processes More ❯

Job Title: First Line Service Desk Analyst Location: Leicester Type: Full -Time Overview: A leading organisation is currently seeking a motivated and customer focused First Line Service Desk Analyst to join its dynamic IT support team. As a First Line Service Desk Analyst, you’ll serve … first point of contact for IT support queries, assisting users across the organisation. You’ll be responsible for logging, troubleshooting, and resolving incidents and service requests via multiple communication channels, all while maintaining outstanding customer service standards. Key Responsibilities: Provide first-level IT support for hardware, software … mobile devices, and other technical equipment. Log and resolve incidents, problems, and service requests both remotely and in-person. Accurately document issues to ensure smooth escalation and resolution by other support teams. Monitor and manage tickets in line with agreed Service Level Agreements (SLAs). Support onboarding processes More ❯

Job Title: First Line Service Desk Analyst Location: Leicester Type: Full -Time Overview: A leading organisation is currently seeking a motivated and customer focused First Line Service Desk Analyst to join its dynamic IT support team. As a First Line Service Desk Analyst, you’ll serve … first point of contact for IT support queries, assisting users across the organisation. You’ll be responsible for logging, troubleshooting, and resolving incidents and service requests via multiple communication channels, all while maintaining outstanding customer service standards. Key Responsibilities: Provide first-level IT support for hardware, software … mobile devices, and other technical equipment. Log and resolve incidents, problems, and service requests both remotely and in-person. Accurately document issues to ensure smooth escalation and resolution by other support teams. Monitor and manage tickets in line with agreed Service Level Agreements (SLAs). Support onboarding processes More ❯

Job Title: First Line Service Desk Analyst Location: Leicester Type: Full -Time Overview: A leading organisation is currently seeking a motivated and customer focused First Line Service Desk Analyst to join its dynamic IT support team. As a First Line Service Desk Analyst, you’ll serve … first point of contact for IT support queries, assisting users across the organisation. You’ll be responsible for logging, troubleshooting, and resolving incidents and service requests via multiple communication channels, all while maintaining outstanding customer service standards. Key Responsibilities: Provide first-level IT support for hardware, software … mobile devices, and other technical equipment. Log and resolve incidents, problems, and service requests both remotely and in-person. Accurately document issues to ensure smooth escalation and resolution by other support teams. Monitor and manage tickets in line with agreed Service Level Agreements (SLAs). Support onboarding processes More ❯