Period
to 5 August 2020

The median contractor rate for an Infrastructure Support was £302 per day in advertised job vacancies in England during the 6 months to 5 August 2020.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Infrastructure Support
UK > England
6 months to
5 Aug 2020
Same period 2019 Same period 2018
Rank 469 657 693
Rank change year-on-year +188 +36 +25
Contract jobs requiring an Infrastructure Support 50 153 179
As % of all contract jobs advertised in England 0.16% 0.18% 0.19%
As % of the Job Titles category 0.17% 0.20% 0.20%
Number of daily rates quoted 32 106 121
Median daily rate £302 £300 £313
Median daily rate % change year-on-year +0.58% -4.00% -4.58%
10th Percentile £180 £208 £205
90th Percentile £375 £438 £475
UK median daily rate £304 £300 £300
% change year-on-year +1.17% - -7.69%
Number of hourly rates quoted 5 2 6
Median hourly rate £22.50 £26.75 £15.00
Median hourly rate % change year-on-year -15.89% +78.33% +15.16%
10th Percentile £15.15 £19.93 £12.25
90th Percentile £34.80 £33.38 £25.88
UK median hourly rate £22.50 £26.75 £15.00
% change year-on-year -15.89% +78.33% +15.16%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
England
Contract vacancies in England with a recognized job title 29,516 78,340 88,941
% of contract IT jobs with a recognized job title 93.38% 94.36% 94.81%
Number of daily rates quoted 18,668 52,071 58,839
Median daily rate £475 £475 £450
Median daily rate % change year-on-year - +5.56% +1.12%
10th Percentile £263 £273 £275
90th Percentile £675 £650 £638
UK median daily rate £475 £466 £450
% change year-on-year +1.93% +3.56% +4.05%
Number of hourly rates quoted 1,187 2,547 2,825
Median hourly rate £26.50 £20.00 £18.70
Median hourly rate % change year-on-year +32.50% +6.95% +3.31%
10th Percentile £12.14 £11.17 £11.17
90th Percentile £52.50 £52.50 £48.75
Median hourly rate £26.00 £19.60 £18.00
% change year-on-year +32.65% +8.89% -2.70%

Infrastructure Support
Job Vacancy Trend in England

Job postings that featured Infrastructure Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Infrastructure Support in England

Infrastructure Support
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Infrastructure Support in England.

Daily rate trend for Infrastructure Support in England

Infrastructure Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Infrastructure Support in England over the 6 months to 5 August 2020.

Daily rate histogram for Infrastructure Support in England

Infrastructure Support
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Infrastructure Support in England.

Hourly rate trend for Infrastructure Support in England

Infrastructure Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Infrastructure Support in England over the 6 months to 5 August 2020.

Hourly rate histogram for Infrastructure Support in England

Infrastructure Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Infrastructure Support within the England region over the 6 months to 5 August 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
East of England +79 15 £300 -20.00%
South East +138 13 £304 +1.17% 5
London +179 10 £325 -2.62% 5
North of England +100 7 £180 -35.14%
North West +74 5 £180 -37.66%
South West +87 4 £350 -12.50% 2
Yorkshire +62 2 - -
Midlands +89 1 - - 1
East Midlands +54 1 - - 1
Infrastructure Support
UK

Infrastructure Support Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 5 August 2020, Infrastructure Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Infrastructure Support in the job title.

1 31 (62.00%) Windows
2 27 (54.00%) Infrastructure Engineering
3 21 (42.00%) VMware
4 19 (38.00%) Microsoft
5 14 (28.00%) Active Directory
5 14 (28.00%) Citrix
6 12 (24.00%) Microsoft Office
6 12 (24.00%) VMware Infrastructure
6 12 (24.00%) Windows Server
7 10 (20.00%) Windows Server 2008
7 10 (20.00%) Cisco
8 9 (18.00%) Security Cleared
8 9 (18.00%) Office 365
8 9 (18.00%) Windows 10
9 8 (16.00%) Windows Server 2012
9 8 (16.00%) VoIP
9 8 (16.00%) SCCM
10 7 (14.00%) Apple
10 7 (14.00%) Linux
10 7 (14.00%) Windows 7
10 7 (14.00%) Azure
10 7 (14.00%) Data Centre
10 7 (14.00%) Problem-Solving
10 7 (14.00%) Windows Server 2016
11 6 (12.00%) Break/Fix
11 6 (12.00%) VMware ESXi
11 6 (12.00%) Firewall
11 6 (12.00%) Wireless
11 6 (12.00%) Finance
11 6 (12.00%) Hyper-V

Infrastructure Support Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (10.00%) MS Exchange
2 2 (4.00%) Apache
2 2 (4.00%) Exchange Server 2010
2 2 (4.00%) IIS
2 2 (4.00%) SharePoint
3 1 (2.00%) Exchange Server 2013
3 1 (2.00%) JBoss
3 1 (2.00%) Skype for Business
Applications
1 12 (24.00%) Microsoft Office
Cloud Services
1 9 (18.00%) Office 365
2 7 (14.00%) Azure
3 3 (6.00%) AWS
4 1 (2.00%) AWS CloudFormation
4 1 (2.00%) Azure Active Directory
4 1 (2.00%) OneDrive
4 1 (2.00%) WhatsApp
Communications & Networking
1 8 (16.00%) VoIP
2 6 (12.00%) Firewall
2 6 (12.00%) Wireless
3 4 (8.00%) SAN
4 3 (6.00%) Cisco IOS
4 3 (6.00%) LAN
4 3 (6.00%) Structured Cabling
4 3 (6.00%) Wi-Fi
5 2 (4.00%) Internet
5 2 (4.00%) NAS
5 2 (4.00%) Network Security
5 2 (4.00%) WAN
6 1 (2.00%) DHCP
6 1 (2.00%) DNS
6 1 (2.00%) Skype
6 1 (2.00%) TCP/IP
6 1 (2.00%) VLAN
6 1 (2.00%) VPN
Database & Business Intelligence
1 2 (4.00%) SQL Server
2 1 (2.00%) MySQL
2 1 (2.00%) SQL Server 2012
2 1 (2.00%) SQL Server 2014
2 1 (2.00%) SQL Server 2016
Development Applications
1 1 (2.00%) Jenkins
General
1 6 (12.00%) Finance
2 2 (4.00%) Public Sector
3 1 (2.00%) Banking
Libraries, Frameworks & Software Standards
1 2 (4.00%) Software Packaging
2 1 (2.00%) LAMP
2 1 (2.00%) XML
Miscellaneous
1 7 (14.00%) Data Centre
2 3 (6.00%) Smartphone
3 2 (4.00%) Analytical Skills
3 2 (4.00%) Driving Licence
3 2 (4.00%) Management Information System
3 2 (4.00%) Self-Motivation
3 2 (4.00%) W3C
4 1 (2.00%) BYOD
4 1 (2.00%) CMDB
4 1 (2.00%) Hybrid Cloud
4 1 (2.00%) iPad
4 1 (2.00%) iPhone
4 1 (2.00%) Linux Command Line
4 1 (2.00%) Mobile App
4 1 (2.00%) NHS
4 1 (2.00%) Replication
4 1 (2.00%) User Experience
Operating Systems
1 31 (62.00%) Windows
2 12 (24.00%) Windows Server
3 10 (20.00%) Windows Server 2008
4 9 (18.00%) Windows 10
5 8 (16.00%) Windows Server 2012
6 7 (14.00%) Linux
6 7 (14.00%) Windows 7
6 7 (14.00%) Windows Server 2016
7 5 (10.00%) Apple iOS
7 5 (10.00%) Mac OS X
8 3 (6.00%) Unix
9 2 (4.00%) Android
9 2 (4.00%) Windows Server 2003
9 2 (4.00%) Windows Server 2019
10 1 (2.00%) VMS
10 1 (2.00%) Windows 8
10 1 (2.00%) Windows XP
Processes & Methodologies
1 27 (54.00%) Infrastructure Engineering
2 7 (14.00%) Problem-Solving
3 6 (12.00%) Break/Fix
4 5 (10.00%) ITIL
4 5 (10.00%) Mathematics
4 5 (10.00%) Service Management
5 4 (8.00%) Application Virtualisation
5 4 (8.00%) Project Management
6 3 (6.00%) Conflict Management
6 3 (6.00%) ITSM
6 3 (6.00%) Mobile Device Management
6 3 (6.00%) Root Cause Analysis
6 3 (6.00%) Storage Management
6 3 (6.00%) Vulnerability Scanning
7 2 (4.00%) Asset Management
7 2 (4.00%) Change Management
7 2 (4.00%) Data Management
7 2 (4.00%) Disaster Recovery
7 2 (4.00%) Problem Management
7 2 (4.00%) Software Distribution
Programming Languages
1 3 (6.00%) C
1 3 (6.00%) PowerShell
1 3 (6.00%) SQL
2 1 (2.00%) Bash Shell
2 1 (2.00%) Java
2 1 (2.00%) PHP
Qualifications
1 9 (18.00%) Security Cleared
2 5 (10.00%) Degree
2 5 (10.00%) SC Cleared
3 4 (8.00%) BPSS Clearance
3 4 (8.00%) Microsoft Certification
4 3 (6.00%) CCNA
4 3 (6.00%) Cisco Certification
5 2 (4.00%) DBS Check
5 2 (4.00%) IBM Certification
5 2 (4.00%) ITIL Foundation Certificate
6 1 (2.00%) CCNP
6 1 (2.00%) DV Cleared
6 1 (2.00%) MCSE
Quality Assurance & Compliance
1 4 (8.00%) SLA
2 1 (2.00%) GDPR
System Software
1 14 (28.00%) Active Directory
2 12 (24.00%) VMware Infrastructure
3 6 (12.00%) Hyper-V
3 6 (12.00%) VMware ESXi
4 4 (8.00%) XenApp
5 3 (6.00%) Virtual Machines
6 2 (4.00%) BitLocker
7 1 (2.00%) Firmware
7 1 (2.00%) Microsoft App-V
7 1 (2.00%) Terminal Services
7 1 (2.00%) vCloud
7 1 (2.00%) VMware Workstation
Systems Management
1 8 (16.00%) SCCM
2 3 (6.00%) Microsoft Intune
2 3 (6.00%) SCOM
2 3 (6.00%) SnapMirror
2 3 (6.00%) SnapVault
2 3 (6.00%) WSUS
3 1 (2.00%) AirWatch
3 1 (2.00%) Backup Exec
3 1 (2.00%) Failover Clustering
3 1 (2.00%) HP Data Protector
3 1 (2.00%) McAfee ePO
3 1 (2.00%) Microsoft Clustering
3 1 (2.00%) SCSM
3 1 (2.00%) vCenter Server
3 1 (2.00%) vMotion
Vendors
1 21 (42.00%) VMware
2 19 (38.00%) Microsoft
3 14 (28.00%) Citrix
4 10 (20.00%) Cisco
5 7 (14.00%) Apple
6 5 (10.00%) NetApp
7 3 (6.00%) Dell
7 3 (6.00%) EMC
7 3 (6.00%) Google
7 3 (6.00%) Veeam
8 2 (4.00%) HP
8 2 (4.00%) IBM
8 2 (4.00%) SolarWinds
9 1 (2.00%) 3PAR
9 1 (2.00%) Avaya
9 1 (2.00%) Isilon
9 1 (2.00%) McAfee
9 1 (2.00%) Oracle
9 1 (2.00%) SAP
9 1 (2.00%) ServiceNow