Period
to 24 May 2018

The median contractor rate for a 2nd Line Engineer was £150 per day in advertised job vacancies during the 6 months to 24 May 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Engineer
UK
6 months to
24 May 2018
Same period 2017 Same period 2016
Rank 527 525 535
Rank change year-on-year -2 +10 -72
Contract jobs requiring a 2nd Line Engineer 384 338 373
As % of all contract IT jobs advertised in the UK 0.38% 0.37% 0.35%
As % of the Job Titles category 0.40% 0.39% 0.37%
Number of daily rates quoted 247 186 171
UK median daily rate £150 £163 £165
Median daily rate % change year-on-year -7.69% -1.52% +3.13%
10th Percentile £108 £105 £115
90th Percentile £230 £238 £275
UK excluding London median daily rate £148 £160 £161
% change year-on-year -7.50% -0.31% +0.31%
Number of hourly rates quoted 63 53 82
UK median hourly rate £17.00 £17.00 £15.50
Median hourly rate % change year-on-year - +9.68% +3.33%
10th Percentile £11.05 £10.55 £11.33
90th Percentile £22.99 £23.00 £23.73
UK excluding London median hourly rate £15.50 £15.78 £15.50
% change year-on-year -1.74% +1.77% +3.33%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 95,587 85,750 100,408
% of contract IT jobs with a recognized job title 94.86% 94.93% 95.10%
Number of daily rates quoted 62,753 55,622 65,088
UK median daily rate £450 £425 £420
Median daily rate % change year-on-year +5.88% +1.19% +5.00%
10th Percentile £263 £263 £252
90th Percentile £631 £613 £600
UK excluding London median daily rate £413 £400 £388
% change year-on-year +3.13% +3.23% +3.33%
Number of hourly rates quoted 3,007 2,882 3,141
UK median hourly rate £18.00 £18.75 £20.00
Median hourly rate % change year-on-year -3.99% -6.26% +14.29%
10th Percentile £10.88 £10.75 £10.50
90th Percentile £47.83 £50.00 £48.75
UK excluding London median hourly rate £17.50 £18.00 £19.50
% change year-on-year -2.78% -7.69% +16.70%

2nd Line Engineer
Job Vacancy Trend

Job postings that featured 2nd Line Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Engineer.

Contractor daily rate trend for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing 2nd Line Engineer over the 6 months to 24 May 2018.

Contractor daily rate histogram for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Engineer.

Contractor hourly rate trend for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing 2nd Line Engineer over the 6 months to 24 May 2018.

Contractor hourly rate histogram for 2nd Line Engineer in the UK

2nd Line Engineer
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Engineer within the UK over the 6 months to 24 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -6 347 £150 -7.69% 80
UK excluding London -20 231 £148 -7.50% 61
London +7 151 £165 - 21
South East -25 68 £150 - 17
North of England -20 43 £163 -5.52% 23
Midlands +8 40 £133 -33.37% 2
West Midlands +2 33 £122 -9.46% 2
Scotland -19 28 £210 +39.53% 1
South West +7 25 £130 -20.00% 7
East of England -1 21 £126 -3.09% 10
North West -11 18 £105 +5.00% 10
Yorkshire -10 15 £180 +1.41% 13
North East -4 10 £200 +16.28%
East Midlands 0 7 £133 -33.37%
Wales -17 5 - - 1
Channel Islands -8 1 £130 -

2nd Line Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 24 May 2018, 2nd Line Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 2nd Line Engineer in the job title.

1 296 (77.08%) Windows
2 217 (56.51%) Active Directory
3 130 (33.85%) Microsoft
4 119 (30.99%) Office 365
5 117 (30.47%) Windows 10
5 117 (30.47%) Windows 7
6 106 (27.60%) Microsoft Office
7 91 (23.70%) Windows Server
8 78 (20.31%) SCCM
9 69 (17.97%) ITIL
10 63 (16.41%) Citrix
11 59 (15.36%) Windows Server 2008
12 58 (15.10%) Windows 8
13 57 (14.84%) VMware
14 51 (13.28%) MS Exchange
15 49 (12.76%) DNS
16 48 (12.50%) Security Cleared
17 47 (12.24%) Finance
18 46 (11.98%) Cisco
19 44 (11.46%) WAN
19 44 (11.46%) Windows Server 2012
20 43 (11.20%) SC Cleared
20 43 (11.20%) DHCP
20 43 (11.20%) LAN
21 41 (10.68%) VPN
22 39 (10.16%) VMware Infrastructure
23 38 (9.90%) HP
24 35 (9.11%) SLA
25 33 (8.59%) Service Management
26 31 (8.07%) Apple

2nd Line Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 51 (13.28%) MS Exchange
2 22 (5.73%) SharePoint
3 14 (3.65%) Skype for Business
4 13 (3.39%) Exchange Server 2010
5 9 (2.34%) Exchange Server 2013
6 6 (1.56%) Exchange Server 2007
7 4 (1.04%) IBM Notes
7 4 (1.04%) IIS
8 2 (0.52%) SharePoint Server
9 1 (0.26%) Apache
9 1 (0.26%) Blackberry Enterprise Server
9 1 (0.26%) ColdFusion
9 1 (0.26%) Exchange Server 2003
9 1 (0.26%) JBoss
9 1 (0.26%) SharePoint 2013
Applications
1 106 (27.60%) Microsoft Office
2 18 (4.69%) Microsoft Excel
3 4 (1.04%) PTC Creo
3 4 (1.04%) Windchill
4 3 (0.78%) Microsoft PowerPoint
5 2 (0.52%) Adobe Creative Suite
5 2 (0.52%) AutoCAD
5 2 (0.52%) Microsoft Project
6 1 (0.26%) MS Visio
6 1 (0.26%) Revit
Business Applications
1 2 (0.52%) Dynamics CRM
1 2 (0.52%) Eikon
2 1 (0.26%) Dynamics NAV
2 1 (0.26%) Line 50
2 1 (0.26%) Payment Gateway
2 1 (0.26%) Sage X3
2 1 (0.26%) SAP MM
2 1 (0.26%) SAP PM
2 1 (0.26%) SAP WM
Cloud Services
1 119 (30.99%) Office 365
2 11 (2.86%) Microsoft Azure
3 9 (2.34%) G Suite
4 6 (1.56%) OneDrive
5 3 (0.78%) Amazon AWS
6 2 (0.52%) SaaS
7 1 (0.26%) Cloud Computing
7 1 (0.26%) Mimecast
7 1 (0.26%) PaaS
Communications & Networking
1 49 (12.76%) DNS
2 44 (11.46%) WAN
3 43 (11.20%) DHCP
3 43 (11.20%) LAN
4 41 (10.68%) VPN
5 28 (7.29%) Wi-Fi
6 25 (6.51%) Firewall
7 20 (5.21%) TCP/IP
8 18 (4.69%) 3G
8 18 (4.69%) Skype
9 15 (3.91%) Internet
9 15 (3.91%) VoIP
10 14 (3.65%) Remote Desktop
11 10 (2.60%) SAN
12 7 (1.82%) IP Telephony
13 4 (1.04%) MPLS
13 4 (1.04%) NetScaler
13 4 (1.04%) Wireless
14 3 (0.78%) Intranet
14 3 (0.78%) OSPF
Database & Business Intelligence
1 9 (2.34%) SQL Server
2 2 (0.52%) Data Warehouse
2 2 (0.52%) MySQL
2 2 (0.52%) Power BI
2 2 (0.52%) SQL Server 2012
3 1 (0.26%) Electronic Patient Records
3 1 (0.26%) GIS
3 1 (0.26%) SQL Server Integration Services
Development Applications
1 2 (0.52%) Team Foundation Server
General
1 47 (12.24%) Finance
2 10 (2.60%) Mandarin Language
3 9 (2.34%) Banking
3 9 (2.34%) Law
3 9 (2.34%) Telecoms
4 8 (2.08%) Retail
5 6 (1.56%) Advertising
6 2 (0.52%) Legal
7 1 (0.26%) Financial Institution
7 1 (0.26%) Front Office
7 1 (0.26%) Marketing
7 1 (0.26%) Retail Banking
Libraries, Frameworks & Software Standards
1 2 (0.52%) Web Services
1 2 (0.52%) Web Services Management
1 2 (0.52%) X-Windows
2 1 (0.26%) .NET
2 1 (0.26%) CSS
2 1 (0.26%) HTML
2 1 (0.26%) jQuery
2 1 (0.26%) Twitter Bootstrap
2 1 (0.26%) XML
Miscellaneous
1 24 (6.25%) Data Centre
2 22 (5.73%) Fat Client
2 22 (5.73%) Thin Client
3 21 (5.47%) Smartphone
4 19 (4.95%) Analytical Skills
5 16 (4.17%) Self-Motivation
6 15 (3.91%) iPad
7 10 (2.60%) iPhone
8 9 (2.34%) NHS
9 8 (2.08%) Blackberry
9 8 (2.08%) Computer Science
10 7 (1.82%) Video Conferencing
11 6 (1.56%) Management Information System
12 5 (1.30%) Private Cloud
13 2 (0.52%) Driving Licence
13 2 (0.52%) PKI
13 2 (0.52%) Replication
14 1 (0.26%) EPoS
14 1 (0.26%) Handset
14 1 (0.26%) PDA
Operating Systems
1 296 (77.08%) Windows
2 117 (30.47%) Windows 10
2 117 (30.47%) Windows 7
3 91 (23.70%) Windows Server
4 59 (15.36%) Windows Server 2008
5 58 (15.10%) Windows 8
6 44 (11.46%) Windows Server 2012
7 31 (8.07%) Android
8 19 (4.95%) Apple iOS
8 19 (4.95%) Windows Server 2003
9 13 (3.39%) Mac OS X
10 12 (3.13%) Windows XP
11 10 (2.60%) Linux
11 10 (2.60%) Mac OS
12 4 (1.04%) Unix
13 3 (0.78%) Windows Vista
14 2 (0.52%) Windows Mobile
14 2 (0.52%) Windows NT
15 1 (0.26%) Solaris
15 1 (0.26%) Windows 2000
Processes & Methodologies
1 69 (17.97%) ITIL
2 33 (8.59%) Service Management
3 30 (7.81%) Problem-Solving
4 21 (5.47%) Mobile Device Management
5 18 (4.69%) Migration
6 17 (4.43%) Software Delivery
7 14 (3.65%) Incident Management
8 13 (3.39%) Asset Management
8 13 (3.39%) ITSM
9 10 (2.60%) ITIL V3
9 10 (2.60%) Patch Management
10 8 (2.08%) Service Delivery
10 8 (2.08%) Time Management
11 6 (1.56%) Line Management
12 5 (1.30%) Capacity Planning
12 5 (1.30%) CRM
12 5 (1.30%) DevOps
12 5 (1.30%) Infrastructure Monitoring
12 5 (1.30%) Problem Management
12 5 (1.30%) Server Virtualisation
Programming Languages
1 20 (5.21%) SQL
2 11 (2.86%) C
3 8 (2.08%) Java
3 8 (2.08%) PowerShell
4 4 (1.04%) PHP
4 4 (1.04%) Python
5 1 (0.26%) Bash Shell
5 1 (0.26%) JavaScript
5 1 (0.26%) Perl
5 1 (0.26%) T-SQL
Qualifications
1 48 (12.50%) Security Cleared
2 43 (11.20%) SC Cleared
3 18 (4.69%) Degree
4 17 (4.43%) Microsoft Certification
5 13 (3.39%) Cisco Certification
6 10 (2.60%) BPSS Clearance
6 10 (2.60%) CCNA
7 9 (2.34%) DBS Check
8 8 (2.08%) MCP
9 7 (1.82%) CCNP
9 7 (1.82%) ITIL Certification
10 6 (1.56%) JNCIA
10 6 (1.56%) MCSE
11 4 (1.04%) Computer Science Degree
11 4 (1.04%) MCITP
12 3 (0.78%) DV Cleared
12 3 (0.78%) JNCIP
12 3 (0.78%) JNCIS
13 2 (0.52%) A+ Certification
13 2 (0.52%) MCSA
Quality Assurance & Compliance
1 35 (9.11%) SLA
2 11 (2.86%) Disclosure Scotland
3 2 (0.52%) GDPR
3 2 (0.52%) PMO
4 1 (0.26%) Sarbanes-Oxley
System Software
1 217 (56.51%) Active Directory
2 39 (10.16%) VMware Infrastructure
3 20 (5.21%) XenApp
4 17 (4.43%) Hyper-V
5 16 (4.17%) Microsoft App-V
6 7 (1.82%) Terminal Services
6 7 (1.82%) VMware ESXi
7 5 (1.30%) BitLocker
7 5 (1.30%) Virtual Machines
7 5 (1.30%) XenServer
8 2 (0.52%) Citrix Presentation Server
8 2 (0.52%) IAG
8 2 (0.52%) VirtualBox
8 2 (0.52%) XenDesktop
9 1 (0.26%) Virtual Servers
9 1 (0.26%) VMware Workstation
Systems Management
1 78 (20.31%) SCCM
2 18 (4.69%) Systems Management Server (SMS)
3 6 (1.56%) AirWatch
3 6 (1.56%) Backup Exec
3 6 (1.56%) vCenter Server
4 4 (1.04%) SCOM
5 3 (0.78%) WSUS
6 2 (0.52%) McAfee ePO
6 2 (0.52%) Norton AntiVirus
7 1 (0.26%) AppManager
7 1 (0.26%) Control-M
7 1 (0.26%) Jamf Pro
7 1 (0.26%) Microsoft Data Protection Manager
7 1 (0.26%) Microsoft Intune
7 1 (0.26%) NetBackup
7 1 (0.26%) PaperCut
Vendors
1 130 (33.85%) Microsoft
2 63 (16.41%) Citrix
3 57 (14.84%) VMware
4 46 (11.98%) Cisco
5 38 (9.90%) HP
6 31 (8.07%) Apple
7 23 (5.99%) Ivanti
8 14 (3.65%) ThinPrint
9 11 (2.86%) Google
10 9 (2.34%) McAfee
11 8 (2.08%) Dell
12 7 (1.82%) Juniper
12 7 (1.82%) Mitel
12 7 (1.82%) Symantec
12 7 (1.82%) Veeam
13 6 (1.56%) Avaya
13 6 (1.56%) Bloomberg
13 6 (1.56%) Huawei
13 6 (1.56%) Remedy
14 5 (1.30%) Adobe