Period
to 19 November 2019

The median contractor rate for a 2nd Line Engineer was £170 per day in advertised job vacancies during the 6 months to 19 November 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Engineer
UK
6 months to
19 Nov 2019
Same period 2018 Same period 2017
Rank 431 504 527
Rank change year-on-year +73 +23 +28
Contract jobs requiring a 2nd Line Engineer 420 441 394
As % of all contract IT jobs advertised in the UK 0.50% 0.43% 0.39%
As % of the Job Titles category 0.53% 0.45% 0.41%
Number of daily rates quoted 236 250 243
UK median daily rate £170 £161 £145
Median daily rate % change year-on-year +5.43% +11.21% -9.38%
10th Percentile £120 £108 £111
90th Percentile £268 £239 £210
UK excluding London median daily rate £165 £150 £140
% change year-on-year +10.00% +7.14% -12.50%
Number of hourly rates quoted 55 71 52
UK median hourly rate £16.75 £17.50 £16.88
Median hourly rate % change year-on-year -4.29% +3.70% +10.66%
10th Percentile £13.25 £11.25 £12.05
90th Percentile £157.75 £24.75 £26.74
UK excluding London median hourly rate £16.00 £15.25 £16.75
% change year-on-year +4.92% -8.96% +9.84%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 78,846 97,897 96,324
% of contract IT jobs with a recognized job title 94.07% 94.79% 94.96%
Number of daily rates quoted 51,625 64,616 63,479
UK median daily rate £462 £450 £450
Median daily rate % change year-on-year +2.67% - +5.88%
10th Percentile £255 £270 £260
90th Percentile £644 £638 £625
UK excluding London median daily rate £425 £425 £400
% change year-on-year - +6.25% +2.29%
Number of hourly rates quoted 2,945 3,044 2,877
UK median hourly rate £19.97 £18.00 £18.70
Median hourly rate % change year-on-year +10.92% -3.74% +3.89%
10th Percentile £11.17 £11.00 £10.94
90th Percentile £52.50 £48.75 £47.83
UK excluding London median hourly rate £18.00 £17.50 £17.50
% change year-on-year +2.86% - -

2nd Line Engineer
Job Vacancy Trend

Job postings that featured 2nd Line Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Engineer.

Contractor daily rate trend for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing 2nd Line Engineer over the 6 months to 19 November 2019.

Contractor daily rate histogram for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Engineer.

Contractor hourly rate trend for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing 2nd Line Engineer over the 6 months to 19 November 2019.

Contractor hourly rate histogram for 2nd Line Engineer in the UK

2nd Line Engineer
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Engineer within the UK over the 6 months to 19 November 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +57 374 £170 +6.25% 207
UK excluding London +67 296 £165 +10.00% 174
London +28 116 £180 +5.88% 44
South East +59 87 £173 +1.47% 50
South West +23 46 £163 +16.07% 31
East of England +36 44 £135 -12.90% 23
North of England +14 44 £143 -5.00% 43
Midlands +30 38 £225 +60.71% 16
West Midlands +29 28 £225 +60.71% 8
Scotland +35 27 £130 -7.64% 4
North West -10 19 £130 - 22
Yorkshire +31 16 £145 -19.44% 14
East Midlands +12 10 £116 -7.60% 8
Wales +32 9 £186 +49.00% 5
North East +17 9 £173 -31.00% 7
Northern Ireland +5 2 - - 2

2nd Line Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 19 November 2019, 2nd Line Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 2nd Line Engineer in the job title.

1 321 (76.43%) Windows
2 242 (57.62%) Active Directory
3 209 (49.76%) Office 365
4 185 (44.05%) Windows 10
5 165 (39.29%) Microsoft
6 136 (32.38%) Windows 7
7 108 (25.71%) Microsoft Office
8 88 (20.95%) Windows Server
9 81 (19.29%) SCCM
10 79 (18.81%) ITIL
11 70 (16.67%) Security Cleared
12 61 (14.52%) MS Exchange
13 59 (14.05%) DNS
14 56 (13.33%) DHCP
15 55 (13.10%) Citrix
16 53 (12.62%) SLA
17 49 (11.67%) Windows Server 2012
18 48 (11.43%) VMware
19 45 (10.71%) Problem-Solving
20 43 (10.24%) SC Cleared
20 43 (10.24%) Windows Server 2008
20 43 (10.24%) Finance
21 42 (10.00%) Cisco
22 38 (9.05%) SharePoint
23 31 (7.38%) Azure
24 29 (6.90%) Hyper-V
25 28 (6.67%) Apple iOS
26 27 (6.43%) Windows 8
27 26 (6.19%) Exchange Server 2013
27 26 (6.19%) Service Management

2nd Line Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 61 (14.52%) MS Exchange
2 38 (9.05%) SharePoint
3 26 (6.19%) Exchange Server 2013
4 20 (4.76%) Skype for Business
5 10 (2.38%) Exchange Server 2007
6 9 (2.14%) Exchange Server 2000
7 8 (1.90%) Exchange Server 2010
8 2 (0.48%) SharePoint 2010
9 1 (0.24%) Exchange Server 2003
9 1 (0.24%) IBM Notes
9 1 (0.24%) SharePoint 2013
Applications
1 108 (25.71%) Microsoft Office
2 17 (4.05%) Microsoft Excel
3 8 (1.90%) Microsoft PowerPoint
4 7 (1.67%) MS Visio
5 1 (0.24%) Acrobat
5 1 (0.24%) Adobe Creative Suite
5 1 (0.24%) Houdini
5 1 (0.24%) Maya
5 1 (0.24%) Microsoft Project
Business Applications
1 4 (0.95%) Dynamics CRM
2 1 (0.24%) Dynamics AX
2 1 (0.24%) Oracle EBS
2 1 (0.24%) Remedy ITSM
Cloud Services
1 209 (49.76%) Office 365
2 31 (7.38%) Azure
3 8 (1.90%) AWS
4 6 (1.43%) Azure Active Directory
4 6 (1.43%) G Suite
5 4 (0.95%) OneDrive
6 3 (0.71%) Microsoft Flow
6 3 (0.71%) Power Platform
6 3 (0.71%) PowerApps
7 2 (0.48%) Mimecast
7 2 (0.48%) Yammer
8 1 (0.24%) Adobe Creative Cloud
8 1 (0.24%) Cloud Computing
8 1 (0.24%) Dropbox
8 1 (0.24%) Dynamics 365
8 1 (0.24%) GCP
8 1 (0.24%) GoToWebinar
8 1 (0.24%) Slack
Communications & Networking
1 59 (14.05%) DNS
2 56 (13.33%) DHCP
3 25 (5.95%) WAN
4 23 (5.48%) Skype
5 22 (5.24%) Firewall
6 19 (4.52%) VPN
7 18 (4.29%) LAN
8 16 (3.81%) VoIP
9 14 (3.33%) Wi-Fi
10 13 (3.10%) TCP/IP
11 11 (2.62%) Remote Desktop
11 11 (2.62%) VLAN
11 11 (2.62%) Wireless
12 10 (2.38%) Internet
13 8 (1.90%) X.500
14 6 (1.43%) IP Telephony
15 4 (0.95%) Intranet
15 4 (0.95%) SAN
16 3 (0.71%) Cisco ASA
17 2 (0.48%) Network Security
Database & Business Intelligence
1 7 (1.67%) SQL Server
2 3 (0.71%) Power BI
2 3 (0.71%) Relational Database
2 3 (0.71%) SQL Server 2012
3 2 (0.48%) SQL Server 2008
4 1 (0.24%) Big Data
4 1 (0.24%) SQL Server 2005
4 1 (0.24%) SQL Server 2017
4 1 (0.24%) SQL Server Integration Services
4 1 (0.24%) SQL Server Reporting Services
Development Applications
1 3 (0.71%) JIRA
2 2 (0.48%) Hudson
3 1 (0.24%) Git (software)
3 1 (0.24%) Jenkins
General
1 43 (10.24%) Finance
2 20 (4.76%) Public Sector
3 11 (2.62%) Banking
4 10 (2.38%) Telecoms
5 7 (1.67%) Electronics
5 7 (1.67%) Manufacturing
6 6 (1.43%) Marketing
6 6 (1.43%) Retail
7 4 (0.95%) Law
7 4 (0.95%) Military
8 3 (0.71%) Advertising
8 3 (0.71%) Back Office
8 3 (0.71%) Local Government
9 2 (0.48%) Front Office
9 2 (0.48%) German Language
10 1 (0.24%) Investment Banking
10 1 (0.24%) Legal
10 1 (0.24%) Private Banking
Libraries, Frameworks & Software Standards
1 1 (0.24%) Elastic Stack
1 1 (0.24%) Middleware
1 1 (0.24%) XMPP
Miscellaneous
1 23 (5.48%) Analytical Skills
2 13 (3.10%) iPhone
2 13 (3.10%) Smartphone
3 12 (2.86%) Driving Licence
4 8 (1.90%) Self-Motivation
5 7 (1.67%) BYOD
6 6 (1.43%) Blackberry
6 6 (1.43%) Data Centre
6 6 (1.43%) Fat Client
6 6 (1.43%) Thin Client
7 5 (1.19%) Clustering
7 5 (1.19%) iPad
7 5 (1.19%) Management Information System
7 5 (1.19%) PKI
8 4 (0.95%) Client/Server
8 4 (0.95%) User Experience
8 4 (0.95%) Video Conferencing
9 2 (0.48%) AS400
9 2 (0.48%) EPoS
9 2 (0.48%) NHS
Operating Systems
1 321 (76.43%) Windows
2 185 (44.05%) Windows 10
3 136 (32.38%) Windows 7
4 88 (20.95%) Windows Server
5 49 (11.67%) Windows Server 2012
6 43 (10.24%) Windows Server 2008
7 28 (6.67%) Apple iOS
8 27 (6.43%) Windows 8
9 25 (5.95%) Android
10 16 (3.81%) Linux
10 16 (3.81%) Mac OS
11 12 (2.86%) Mac OS X
12 11 (2.62%) Windows XP
13 9 (2.14%) Unix
13 9 (2.14%) Windows 2000 Server
14 7 (1.67%) Windows Server 2003
15 4 (0.95%) Solaris
16 2 (0.48%) AIX
16 2 (0.48%) SUSE
17 1 (0.24%) Mac OS X Server
Processes & Methodologies
1 79 (18.81%) ITIL
2 45 (10.71%) Problem-Solving
3 26 (6.19%) Service Management
4 25 (5.95%) Incident Management
5 22 (5.24%) Migration
6 17 (4.05%) Preventative Maintenance
7 14 (3.33%) Service Delivery
8 13 (3.10%) ITSM
8 13 (3.10%) Mobile Device Management
9 12 (2.86%) Agile Software Development
9 12 (2.86%) Change Management
10 10 (2.38%) Asset Management
11 9 (2.14%) Continuous Improvement
11 9 (2.14%) Software Delivery
12 8 (1.90%) Break/Fix
12 8 (1.90%) Business Intelligence
12 8 (1.90%) Patch Management
12 8 (1.90%) Problem Management
13 7 (1.67%) Infrastructure Engineering
13 7 (1.67%) Time Management
Programming Languages
1 25 (5.95%) PowerShell
2 12 (2.86%) SQL
3 5 (1.19%) VB
4 3 (0.71%) T-SQL
5 1 (0.24%) Bash Shell
5 1 (0.24%) C
5 1 (0.24%) Java
5 1 (0.24%) Perl
5 1 (0.24%) PHP
5 1 (0.24%) Python
5 1 (0.24%) sed
5 1 (0.24%) Shell Script
Qualifications
1 70 (16.67%) Security Cleared
2 43 (10.24%) SC Cleared
3 22 (5.24%) Microsoft Certification
4 17 (4.05%) Cisco Certification
5 14 (3.33%) Degree
5 14 (3.33%) MCP
6 13 (3.10%) DV Cleared
7 12 (2.86%) CCNA
7 12 (2.86%) DBS Check
8 10 (2.38%) ITIL Certification
8 10 (2.38%) MCSE
9 8 (1.90%) MCSA
10 5 (1.19%) ITIL Foundation Certificate
11 4 (0.95%) Computer Science Degree
12 3 (0.71%) A+ Certification
13 2 (0.48%) CCNP
13 2 (0.48%) CTC Cleared
13 2 (0.48%) MCDST
13 2 (0.48%) MCITP
13 2 (0.48%) RHCSA
Quality Assurance & Compliance
1 53 (12.62%) SLA
2 1 (0.24%) GDPR
System Software
1 242 (57.62%) Active Directory
2 29 (6.90%) Hyper-V
3 25 (5.95%) VMware Infrastructure
4 14 (3.33%) XenApp
5 12 (2.86%) XenDesktop
6 7 (1.67%) Citrix Hypervisor
7 6 (1.43%) Virtual Machines
8 4 (0.95%) Virtual Desktop
8 4 (0.95%) vSphere
9 3 (0.71%) Firmware
9 3 (0.71%) Virtual Servers
10 2 (0.48%) VMware Server
11 1 (0.24%) Docker
11 1 (0.24%) Microsoft App-V
11 1 (0.24%) Samba
11 1 (0.24%) Terminal Server
11 1 (0.24%) VMware ESXi
Systems Management
1 81 (19.29%) SCCM
2 9 (2.14%) Microsoft Intune
3 6 (1.43%) Backup Exec
3 6 (1.43%) SCOM
4 5 (1.19%) SCVMM
5 4 (0.95%) AirWatch
6 3 (0.71%) Jamf Pro
6 3 (0.71%) WSUS
7 1 (0.24%) Ansible
7 1 (0.24%) Check_MK
7 1 (0.24%) HP Data Protector
7 1 (0.24%) Kubernetes
7 1 (0.24%) NetBackup
7 1 (0.24%) NetVault Backup
7 1 (0.24%) Norton AntiVirus
7 1 (0.24%) ZABBIX
Vendors
1 165 (39.29%) Microsoft
2 55 (13.10%) Citrix
3 48 (11.43%) VMware
4 42 (10.00%) Cisco
5 22 (5.24%) Apple
6 13 (3.10%) Dell
7 12 (2.86%) HP
8 10 (2.38%) ServiceNow
9 9 (2.14%) CheckPoint
9 9 (2.14%) Remedy
10 8 (1.90%) Google
11 6 (1.43%) SAP
11 6 (1.43%) Symantec
11 6 (1.43%) Veritas
12 5 (1.19%) NetApp
13 4 (0.95%) Adobe
13 4 (0.95%) Palo Alto
13 4 (0.95%) Red Hat
14 3 (0.71%) Kaseya
14 3 (0.71%) MobileIron