2nd Line Engineer Contracts

Second Line Engineer
UK

The median Second Line Engineer daily rate in the UK is £205, according to job vacancies posted in the 6 months leading up to 4 July 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
4 Jul 2025
Same period 2024 Same period 2023
Rank 438 471 440
Rank change year-on-year +33 -31 +64
Contract jobs requiring a 2nd Line Engineer 113 124 249
As % of all contract jobs advertised in the UK 0.36% 0.29% 0.44%
As % of the Job Titles category 0.39% 0.31% 0.47%
Number of daily rates quoted 81 93 189
10th Percentile £150 £141 £149
25th Percentile £175 £163 £180
Median daily rate (50th Percentile) £205 £195 £205
Median % change year-on-year +5.13% -4.96% +2.59%
75th Percentile £251 £248 £276
90th Percentile £313 £271 £350
UK excluding London median daily rate £195 £200 £210
% change year-on-year -2.50% -4.76% +7.69%
Number of hourly rates quoted 11 5 12
10th Percentile £18.10 £19.63 £15.95
25th Percentile £18.69 £22.50 £20.00
Median hourly rate £21.25 £22.58 £21.50
Median % change year-on-year -5.89% +5.02% +19.44%
75th Percentile £24.71 £23.09 £24.69
90th Percentile £25.15 £23.74 £26.00
UK excluding London median hourly rate £20.06 £22.54 £21.00
% change year-on-year -11.00% +7.33% +19.05%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 29,079 40,388 53,054
% of contract IT jobs with a recognized job title 92.02% 92.98% 94.47%
Number of daily rates quoted 18,553 25,970 36,860
10th Percentile £288 £286 £313
25th Percentile £401 £410 £425
Median daily rate (50th Percentile) £500 £525 £538
Median % change year-on-year -4.76% -2.33% +1.42%
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK excluding London median daily rate £475 £494 £500
% change year-on-year -3.85% -1.20% +4.17%
Number of hourly rates quoted 1,311 2,837 1,549
10th Percentile £13.78 £12.87 £14.25
25th Percentile £17.44 £16.65 £19.00
Median hourly rate £26.50 £37.75 £43.00
Median % change year-on-year -29.80% -12.21% +68.63%
75th Percentile £55.25 £62.50 £65.00
90th Percentile £73.25 £74.00 £76.05
UK excluding London median hourly rate £25.15 £40.00 £39.60
% change year-on-year -37.13% +1.01% +94.88%

2nd Line Engineer
Job Vacancy Trend

Job postings that featured 2nd Line Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing 2nd Line Engineer.

Daily rate trend for 2nd Line Engineer in the UK

2nd Line Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing 2nd Line Engineer over the 6 months to 4 July 2025.

Daily rate histogram for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing 2nd Line Engineer.

Hourly rate trend for 2nd Line Engineer in the UK

2nd Line Engineer
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Engineer within the UK over the 6 months to 4 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +52 109 £205 +2.50% 174
UK excluding London +27 82 £195 -2.50% 118
London +29 29 £250 +33.33% 66
North of England +11 27 £155 -20.51% 30
South East +37 22 £215 -16.26% 45
Midlands +2 18 £250 +28.21% 13
Yorkshire +8 13 £150 -23.08% 12
Work from Home +37 12 £250 -1.96% 37
West Midlands +5 12 £263 +38.16% 8
East of England +26 9 £200 -15.79% 10
North East +6 8 £195 +23.81% 4
East Midlands +4 6 £200 -11.11% 5
North West 0 6 £155 -29.55% 14
South West +33 4 £205 +7.89% 14
Scotland - 2 £235 - 5

2nd Line Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 4 July 2025, 2nd Line Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 2nd Line Engineer in the job title.

1 75 (66.37%) Windows
2 59 (52.21%) Microsoft 365
3 58 (51.33%) Microsoft
4 53 (46.90%) Active Directory
5 52 (46.02%) Social Skills
6 35 (30.97%) ITIL
6 35 (30.97%) Microsoft Office
7 34 (30.09%) Problem-Solving
8 31 (27.43%) Windows 10
9 29 (25.66%) Customer Service
10 27 (23.89%) VPN
11 26 (23.01%) SCCM
12 24 (21.24%) Azure
12 24 (21.24%) Analytical Skills
13 23 (20.35%) Service Management
14 21 (18.58%) Security Cleared
15 20 (17.70%) Apple iOS
15 20 (17.70%) Microsoft Exchange
16 18 (15.93%) ITSM
17 17 (15.04%) Citrix
17 17 (15.04%) Apple
18 15 (13.27%) WAN
19 14 (12.39%) Banking
19 14 (12.39%) Degree
19 14 (12.39%) Microsoft Intune
20 13 (11.50%) Public Sector
20 13 (11.50%) LAN
21 12 (10.62%) Finance
21 12 (10.62%) Coaching
22 11 (9.73%) Entra ID

2nd Line Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (17.70%) Microsoft Exchange
2 9 (7.96%) SharePoint
Applications
1 35 (30.97%) Microsoft Office
2 6 (5.31%) Microsoft PowerPoint
3 5 (4.42%) MS Visio
4 1 (0.88%) Microsoft Excel
Business Applications
1 3 (2.65%) Remedy ITSM
2 2 (1.77%) Alphatax
Cloud Services
1 59 (52.21%) Microsoft 365
2 24 (21.24%) Azure
3 11 (9.73%) Entra ID
4 7 (6.19%) OneDrive
5 2 (1.77%) Asana
5 2 (1.77%) Google Workspace
5 2 (1.77%) Slack
Communications & Networking
1 27 (23.89%) VPN
2 15 (13.27%) WAN
3 13 (11.50%) LAN
4 10 (8.85%) Wi-Fi
5 7 (6.19%) BGP
5 7 (6.19%) IPsec
5 7 (6.19%) MPLS
6 6 (5.31%) DHCP
6 6 (5.31%) DNS
6 6 (5.31%) Firewall
7 4 (3.54%) TCP/IP
7 4 (3.54%) Wireless
8 2 (1.77%) Cisco Firepower
8 2 (1.77%) Remote Desktop
8 2 (1.77%) VLAN
8 2 (1.77%) VoIP
9 1 (0.88%) WebEx
Database & Business Intelligence
1 2 (1.77%) SQL Server
Development Applications
1 2 (1.77%) JIRA
General
1 52 (46.02%) Social Skills
2 24 (21.24%) Analytical Skills
3 14 (12.39%) Banking
4 13 (11.50%) Public Sector
5 12 (10.62%) Finance
6 9 (7.96%) Documentation Skills
7 8 (7.08%) Manufacturing
8 5 (4.42%) Inclusion and Diversity
8 5 (4.42%) Presentation Skills
9 4 (3.54%) Games
9 4 (3.54%) Legal
9 4 (3.54%) Local Government
10 3 (2.65%) Telecoms
11 2 (1.77%) Electronics
11 2 (1.77%) Marketing
12 1 (0.88%) Aerospace
12 1 (0.88%) Automotive
12 1 (0.88%) Pharmaceutical
12 1 (0.88%) Retail
Miscellaneous
1 7 (6.19%) Onboarding
1 7 (6.19%) PKI
2 5 (4.42%) Management Information System
3 4 (3.54%) Smartphone
4 3 (2.65%) Client/Server
4 3 (2.65%) Driving Licence
4 3 (2.65%) NHS
4 3 (2.65%) Video Conferencing
5 1 (0.88%) Cloud Native
5 1 (0.88%) Data Protection Act
5 1 (0.88%) Enterprise Software
5 1 (0.88%) iPhone
5 1 (0.88%) Self-Motivation
Operating Systems
1 75 (66.37%) Windows
2 31 (27.43%) Windows 10
3 20 (17.70%) Apple iOS
4 11 (9.73%) Windows Server
5 7 (6.19%) Android
5 7 (6.19%) Windows 8
5 7 (6.19%) Windows XP
6 6 (5.31%) Windows Server 2008
7 5 (4.42%) Windows Server 2003
7 5 (4.42%) Windows Server 2012
7 5 (4.42%) Windows Server 2016
8 3 (2.65%) Mac OS X
8 3 (2.65%) VMS
9 2 (1.77%) Mac OS
10 1 (0.88%) Windows 7
Processes & Methodologies
1 35 (30.97%) ITIL
2 34 (30.09%) Problem-Solving
3 29 (25.66%) Customer Service
4 23 (20.35%) Service Management
5 18 (15.93%) ITSM
6 12 (10.62%) Coaching
7 11 (9.73%) Patch Management
8 9 (7.96%) Asset Management
8 9 (7.96%) Time Management
9 8 (7.08%) Service Delivery
10 6 (5.31%) Incident Management
10 6 (5.31%) Proactive Maintenance
10 6 (5.31%) Project Delivery
11 5 (4.42%) Business Case
11 5 (4.42%) Cybersecurity
11 5 (4.42%) Infrastructure Engineering
11 5 (4.42%) Infrastructure Monitoring
11 5 (4.42%) Mentoring
11 5 (4.42%) Technical Analysis
12 4 (3.54%) Process Improvement
Programming Languages
1 2 (1.77%) SQL
2 1 (0.88%) PowerShell
Qualifications
1 21 (18.58%) Security Cleared
2 14 (12.39%) Degree
3 11 (9.73%) SC Cleared
4 9 (7.96%) Microsoft Certification
5 5 (4.42%) DV Cleared
6 2 (1.77%) DBS Check
7 1 (0.88%) Azure Certification
7 1 (0.88%) ITIL Certification
Quality Assurance & Compliance
1 3 (2.65%) QA
1 3 (2.65%) SLA
2 1 (0.88%) Accessibility
System Software
1 53 (46.90%) Active Directory
2 7 (6.19%) Virtual Desktop
2 7 (6.19%) vSphere
3 4 (3.54%) VMware Infrastructure
4 2 (1.77%) XenApp
5 1 (0.88%) Hyper-V
Systems Management
1 26 (23.01%) SCCM
2 14 (12.39%) Microsoft Intune
3 6 (5.31%) SCOM
4 2 (1.77%) AppManager
4 2 (1.77%) McAfee ePO
4 2 (1.77%) Norton AntiVirus
5 1 (0.88%) Jamf Pro
Vendors
1 58 (51.33%) Microsoft
2 17 (15.04%) Apple
2 17 (15.04%) Citrix
3 8 (7.08%) Canon
3 8 (7.08%) Juniper
3 8 (7.08%) ServiceNow
3 8 (7.08%) SolarWinds
3 8 (7.08%) VMware
4 6 (5.31%) Cisco
5 5 (4.42%) Google
6 3 (2.65%) Dell
6 3 (2.65%) Remedy
6 3 (2.65%) Sage
7 2 (1.77%) ConnectWise
7 2 (1.77%) ESET
7 2 (1.77%) McAfee
7 2 (1.77%) Okta
7 2 (1.77%) Palo Alto
7 2 (1.77%) Xerox
7 2 (1.77%) Zscaler