Period
to 16 December 2018

The median contractor rate for a 2nd Line Engineer was £160 per day in advertised job vacancies during the 6 months to 16 December 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Engineer
UK
6 months to
16 Dec 2018
Same period 2017 Same period 2016
Rank 504 526 523
Rank change year-on-year +22 -3 -56
Contract jobs requiring a 2nd Line Engineer 439 393 400
As % of all contract IT jobs advertised in the UK 0.42% 0.38% 0.39%
As % of the Job Titles category 0.44% 0.40% 0.41%
Number of daily rates quoted 258 248 200
UK median daily rate £160 £145 £163
Median daily rate % change year-on-year +10.34% -10.77% -5.80%
10th Percentile £108 £111 £113
90th Percentile £241 £210 £238
UK excluding London median daily rate £150 £141 £160
% change year-on-year +6.19% -11.72% -8.57%
Number of hourly rates quoted 64 48 82
UK median hourly rate £17.50 £16.88 £15.80
Median hourly rate % change year-on-year +3.70% +6.80% +1.94%
10th Percentile £11.25 £11.82 £10.50
90th Percentile £25.63 £24.13 £27.58
UK excluding London median hourly rate £15.50 £16.75 £15.75
% change year-on-year -7.46% +6.35% +1.61%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 98,693 97,400 97,270
% of contract IT jobs with a recognized job title 94.71% 94.93% 94.77%
Number of daily rates quoted 65,349 64,570 63,457
UK median daily rate £450 £450 £425
Median daily rate % change year-on-year - +5.88% +3.66%
10th Percentile £270 £258 £250
90th Percentile £638 £625 £600
UK excluding London median daily rate £425 £400 £396
% change year-on-year +6.25% +1.01% +5.60%
Number of hourly rates quoted 3,031 2,855 3,293
UK median hourly rate £18.50 £18.70 £18.00
Median hourly rate % change year-on-year -1.07% +3.89% -
10th Percentile £11.00 £10.77 £10.50
90th Percentile £48.75 £47.83 £47.00
UK excluding London median hourly rate £17.50 £18.00 £17.50
% change year-on-year -2.78% +2.86% -

2nd Line Engineer
Job Vacancy Trend

Job postings that featured 2nd Line Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Engineer.

Contractor daily rate trend for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing 2nd Line Engineer over the 6 months to 16 December 2018.

Contractor daily rate histogram for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Engineer.

Contractor hourly rate trend for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing 2nd Line Engineer over the 6 months to 16 December 2018.

Contractor hourly rate histogram for 2nd Line Engineer in the UK

2nd Line Engineer
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Engineer within the UK over the 6 months to 16 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +26 411 £160 +10.34% 95
UK excluding London +28 286 £150 +6.19% 76
London +15 149 £165 +10.00% 21
South East -19 80 £170 +29.52% 26
North of England +13 66 £150 +5.26% 23
Midlands 0 55 £140 -3.45% 7
East of England +20 45 £155 +24.00% 11
North West +12 31 £128 +24.39% 19
West Midlands -10 29 £138 +1.85% 2
East Midlands +18 25 £148 -1.67% 5
Yorkshire -17 21 £188 +28.21% 3
South West -40 18 £135 -22.86% 7
Scotland -10 16 £150 +15.38%
North East +2 14 £210 +35.48% 1
Northern Ireland +32 3 - - 1
Wales -27 3 £125 -20.63% 1

2nd Line Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 16 December 2018, 2nd Line Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 2nd Line Engineer in the job title.

1 316 (71.98%) Windows
2 217 (49.43%) Active Directory
3 162 (36.90%) Microsoft
4 145 (33.03%) Office 365
5 132 (30.07%) Windows 10
6 130 (29.61%) Windows 7
7 100 (22.78%) Microsoft Office
8 80 (18.22%) Windows Server
9 75 (17.08%) ITIL
10 72 (16.40%) SCCM
11 53 (12.07%) VMware
12 46 (10.48%) Cisco
12 46 (10.48%) Windows Server 2008
13 45 (10.25%) Security Cleared
13 45 (10.25%) DNS
14 44 (10.02%) LAN
15 43 (9.79%) MS Exchange
16 42 (9.57%) Windows Server 2012
17 40 (9.11%) WAN
17 40 (9.11%) Firewall
18 39 (8.88%) Finance
19 38 (8.66%) DHCP
19 38 (8.66%) SLA
19 38 (8.66%) Citrix
20 36 (8.20%) SC Cleared
21 35 (7.97%) Windows 8
22 34 (7.74%) Apple
23 33 (7.52%) Microsoft Certification
24 29 (6.61%) VMware Infrastructure
25 28 (6.38%) Problem-Solving

2nd Line Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 43 (9.79%) MS Exchange
2 19 (4.33%) SharePoint
3 11 (2.51%) Exchange Server 2010
3 11 (2.51%) Exchange Server 2013
4 8 (1.82%) Skype for Business
5 5 (1.14%) Exchange Server 2007
6 2 (0.46%) Exchange Server 2003
6 2 (0.46%) IBM Notes
6 2 (0.46%) IIS
7 1 (0.23%) Apache
7 1 (0.23%) Blackberry Enterprise Server
7 1 (0.23%) Moodle
7 1 (0.23%) SharePoint 2010
7 1 (0.23%) SharePoint 2013
7 1 (0.23%) SharePoint Server
7 1 (0.23%) WebSphere
Applications
1 100 (22.78%) Microsoft Office
2 15 (3.42%) Microsoft Excel
3 7 (1.59%) MS Visio
4 6 (1.37%) Microsoft PowerPoint
5 1 (0.23%) Microsoft Project
Business Applications
1 2 (0.46%) Eikon
2 1 (0.23%) Temenos T24
Cloud Services
1 145 (33.03%) Office 365
2 11 (2.51%) Microsoft Azure
3 6 (1.37%) G Suite
4 3 (0.68%) Azure Active Directory
4 3 (0.68%) Mimecast
4 3 (0.68%) OneDrive
5 2 (0.46%) Amazon AWS
6 1 (0.23%) IaaS
Communications & Networking
1 45 (10.25%) DNS
2 44 (10.02%) LAN
3 40 (9.11%) Firewall
3 40 (9.11%) WAN
4 38 (8.66%) DHCP
5 25 (5.69%) TCP/IP
6 18 (4.10%) VPN
7 17 (3.87%) VoIP
8 15 (3.42%) Remote Desktop
9 12 (2.73%) Internet
10 10 (2.28%) Wireless
11 8 (1.82%) PBX
11 8 (1.82%) Skype
12 7 (1.59%) Cisco IOS
12 7 (1.59%) Network Security
12 7 (1.59%) SAN
13 5 (1.14%) IP Telephony
13 5 (1.14%) WebEx
14 4 (0.91%) F5 BIG-IP GTM
14 4 (0.91%) F5 BIG-IP LTM
Database & Business Intelligence
1 6 (1.37%) SQL Server
2 3 (0.68%) Electronic Patient Records
3 2 (0.46%) SQL Server 2012
4 1 (0.23%) Data Warehouse
4 1 (0.23%) Oracle Database
4 1 (0.23%) Oracle Reports
4 1 (0.23%) SQL Server 2008
Development Applications
1 1 (0.23%) Git (software)
1 1 (0.23%) Team Foundation Server
General
1 39 (8.88%) Finance
2 14 (3.19%) Banking
3 13 (2.96%) Publishing
4 10 (2.28%) French Language
5 9 (2.05%) Italian Language
5 9 (2.05%) Law
5 9 (2.05%) Pharmaceutical
5 9 (2.05%) Spanish Language
6 6 (1.37%) Retail
7 5 (1.14%) Advertising
8 4 (0.91%) Automotive
8 4 (0.91%) Military
8 4 (0.91%) Telecoms
9 3 (0.68%) Marketing
10 2 (0.46%) Financial Institution
10 2 (0.46%) German Language
10 2 (0.46%) Legal
10 2 (0.46%) Manufacturing
11 1 (0.23%) Aerospace
Libraries, Frameworks & Software Standards
1 1 (0.23%) .NET
1 1 (0.23%) 802.1X
1 1 (0.23%) ASP.NET
1 1 (0.23%) LDAP
1 1 (0.23%) SOAP
1 1 (0.23%) Software Packaging
1 1 (0.23%) Web Services
1 1 (0.23%) Web Services Management
1 1 (0.23%) XMPP
Miscellaneous
1 22 (5.01%) Data Centre
2 21 (4.78%) Analytical Skills
3 13 (2.96%) Self-Motivation
4 12 (2.73%) Smartphone
5 11 (2.51%) iPhone
5 11 (2.51%) NHS
6 8 (1.82%) Driving Licence
6 8 (1.82%) Video Conferencing
7 7 (1.59%) Fat Client
7 7 (1.59%) Thin Client
8 4 (0.91%) Blackberry
8 4 (0.91%) iPad
8 4 (0.91%) Management Information System
8 4 (0.91%) Replication
9 3 (0.68%) e-Health
9 3 (0.68%) LIMS
9 3 (0.68%) Mobile App
9 3 (0.68%) PACS
10 2 (0.46%) CMDB
10 2 (0.46%) PDA
Operating Systems
1 316 (71.98%) Windows
2 132 (30.07%) Windows 10
3 130 (29.61%) Windows 7
4 80 (18.22%) Windows Server
5 46 (10.48%) Windows Server 2008
6 42 (9.57%) Windows Server 2012
7 35 (7.97%) Windows 8
8 27 (6.15%) Android
9 19 (4.33%) Apple iOS
10 14 (3.19%) Linux
11 13 (2.96%) Mac OS
12 11 (2.51%) Windows XP
13 9 (2.05%) Windows Server 2003
14 6 (1.37%) Mac OS X
15 4 (0.91%) Unix
16 3 (0.68%) AIX
16 3 (0.68%) Ubuntu
17 1 (0.23%) CentOS
17 1 (0.23%) Red Hat Enterprise Linux
17 1 (0.23%) Windows Mobile
Processes & Methodologies
1 75 (17.08%) ITIL
2 28 (6.38%) Problem-Solving
3 25 (5.69%) Incident Management
4 20 (4.56%) Infrastructure Engineering
5 19 (4.33%) Migration
5 19 (4.33%) Service Delivery
6 18 (4.10%) Service Management
7 15 (3.42%) Asset Management
8 10 (2.28%) Analytics
8 10 (2.28%) Break/Fix
9 9 (2.05%) ITSM
9 9 (2.05%) Root Cause Analysis
10 8 (1.82%) Patch Management
10 8 (1.82%) Time Management
11 6 (1.37%) Disaster Recovery
11 6 (1.37%) User Acceptance Testing
12 5 (1.14%) ITIL V3
12 5 (1.14%) Mobile Device Management
12 5 (1.14%) Network Load Balancing
12 5 (1.14%) Server Management
Programming Languages
1 19 (4.33%) PowerShell
2 16 (3.64%) SQL
3 5 (1.14%) VBA
4 3 (0.68%) Java
5 2 (0.46%) JavaScript
5 2 (0.46%) Python
6 1 (0.23%) C
6 1 (0.23%) Perl
6 1 (0.23%) PHP
6 1 (0.23%) VB
Qualifications
1 45 (10.25%) Security Cleared
2 36 (8.20%) SC Cleared
3 33 (7.52%) Microsoft Certification
4 18 (4.10%) MCSA
5 17 (3.87%) MCP
6 14 (3.19%) Cisco Certification
6 14 (3.19%) MCSE
7 13 (2.96%) CCNA
8 11 (2.51%) DBS Check
9 10 (2.28%) ITIL Certification
10 9 (2.05%) A+ Certification
11 8 (1.82%) DV Cleared
12 4 (0.91%) MCITP
12 4 (0.91%) Network+ Certification
13 3 (0.68%) Degree
13 3 (0.68%) MCDST
14 2 (0.46%) ITIL Foundation Certificate
15 1 (0.23%) GNVQ
15 1 (0.23%) JNCIA
15 1 (0.23%) NVQ Level 3
Quality Assurance & Compliance
1 38 (8.66%) SLA
2 3 (0.68%) HL7
3 2 (0.46%) JSP 440
3 2 (0.46%) QA
4 1 (0.23%) Disclosure Scotland
4 1 (0.23%) ISO/IEC 27001
4 1 (0.23%) PMO
System Software
1 217 (49.43%) Active Directory
2 29 (6.61%) VMware Infrastructure
3 15 (3.42%) Hyper-V
4 9 (2.05%) XenApp
5 6 (1.37%) XenDesktop
6 5 (1.14%) VMware ESXi
6 5 (1.14%) XenServer
7 4 (0.91%) vSphere
8 3 (0.68%) Microsoft App-V
8 3 (0.68%) Virtual Desktop
9 2 (0.46%) Firmware
9 2 (0.46%) NFS
9 2 (0.46%) Terminal Server
9 2 (0.46%) Terminal Services
9 2 (0.46%) Virtual Machines
9 2 (0.46%) Virtual Servers
10 1 (0.23%) BitLocker
10 1 (0.23%) Docker
10 1 (0.23%) VMware Workstation
Systems Management
1 72 (16.40%) SCCM
2 4 (0.91%) vCenter Server
3 3 (0.68%) Cisco CUCM
3 3 (0.68%) Jamf Pro
3 3 (0.68%) Systems Management Server (SMS)
4 2 (0.46%) AirWatch
4 2 (0.46%) Backup Exec
4 2 (0.46%) SCOM
4 2 (0.46%) Tivoli
4 2 (0.46%) WSUS
5 1 (0.23%) McAfee ePO
5 1 (0.23%) Norton AntiVirus
5 1 (0.23%) Puppet
5 1 (0.23%) SCVMM
5 1 (0.23%) XenMobile
5 1 (0.23%) ZENworks
Vendors
1 162 (36.90%) Microsoft
2 53 (12.07%) VMware
3 46 (10.48%) Cisco
4 38 (8.66%) Citrix
5 34 (7.74%) Apple
6 26 (5.92%) HP
7 17 (3.87%) Remedy
8 14 (3.19%) Juniper
9 10 (2.28%) Samsung
10 9 (2.05%) McAfee
11 8 (1.82%) Google
11 8 (1.82%) ServiceNow
11 8 (1.82%) SOTI
11 8 (1.82%) Veeam
12 7 (1.59%) Meraki
12 7 (1.59%) Mitel
13 6 (1.37%) CheckPoint
13 6 (1.37%) Sony
14 5 (1.14%) Dell
14 5 (1.14%) SolarWinds