Period
to 21 January 2018

The median contractor rate for a 2nd Line Engineer was £145 per day in advertised job vacancies during the 6 months to 21 January 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Engineer
UK
6 months to
21 Jan 2018
Same period 2017 Same period 2016
Rank 517 487 472
Rank change year-on-year -30 -15 -2
Contract jobs requiring a 2nd Line Engineer 385 400 461
As % of all contract IT jobs advertised in the UK 0.39% 0.42% 0.43%
As % of the Job Titles category 0.41% 0.44% 0.45%
Number of daily rates quoted 240 198 207
UK median daily rate £145 £165 £165
Median daily rate % change year-on-year -12.12% - -1.49%
10th Percentile £111 £113 £108
90th Percentile £200 £238 £275
UK excluding London median daily rate £140 £160 £165
% change year-on-year -12.50% -3.03% -2.22%
Number of hourly rates quoted 49 78 139
UK median hourly rate £17.50 £16.66 £15.00
Median hourly rate % change year-on-year +5.03% +11.08% +3.45%
10th Percentile £11.83 £10.96 £11.25
90th Percentile £25.38 £28.00 £20.00
UK excluding London median hourly rate £17.50 £17.00 £15.50
% change year-on-year +2.94% +9.68% +6.90%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 93,600 91,033 102,521
% of contract IT jobs with a recognized job title 94.79% 94.78% 94.95%
Number of daily rates quoted 62,185 59,429 65,414
UK median daily rate £450 £425 £413
Median daily rate % change year-on-year +5.88% +3.03% +3.13%
10th Percentile £260 £253 £250
90th Percentile £625 £600 £600
UK excluding London median daily rate £400 £400 £380
% change year-on-year - +5.26% +2.70%
Number of hourly rates quoted 2,750 3,215 3,866
UK median hourly rate £18.50 £18.00 £19.00
Median hourly rate % change year-on-year +2.78% -5.26% +15.15%
10th Percentile £10.75 £10.50 £10.50
90th Percentile £47.83 £47.00 £47.50
UK excluding London median hourly rate £17.50 £17.50 £18.25
% change year-on-year - -4.11% +10.61%

2nd Line Engineer
Job Vacancy Trend

Job postings that featured 2nd Line Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Engineer.

Contractor daily rate trend for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing 2nd Line Engineer over the 6 months to 21 January 2018.

Contractor daily rate histogram for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Engineer.

Contractor hourly rate trend for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing 2nd Line Engineer over the 6 months to 21 January 2018.

Contractor hourly rate histogram for 2nd Line Engineer in the UK

2nd Line Engineer
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Engineer within the UK over the 6 months to 21 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -10 354 £145 -12.12% 136
UK excluding London -13 233 £140 -12.50% 102
London -13 143 £150 -14.29% 39
South East 0 87 £130 -22.39% 31
Midlands +18 37 £140 -25.33% 17
North of England +18 35 £145 -14.71% 27
South West -29 26 £150 - 11
Yorkshire +14 25 £146 -10.00% 11
East of England +1 25 £120 -12.92% 11
West Midlands +24 23 £135 -32.50% 11
Scotland -19 17 £138 -21.43% 4
East Midlands +4 14 £145 -17.14% 6
North West +5 6 £103 -39.71% 14
North East +22 4 £165 -1.49% 2
Wales +5 3 - -
Northern Ireland - 2 £263 - 1
Channel Islands +1 1 £130 -

2nd Line Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 21 January 2018, 2nd Line Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 2nd Line Engineer in the job title.

1 301 (78.18%) Windows
2 216 (56.10%) Active Directory
3 153 (39.74%) Microsoft
4 141 (36.62%) Windows 7
5 135 (35.06%) Office 365
6 128 (33.25%) Microsoft Office
7 118 (30.65%) Windows 10
8 84 (21.82%) ITIL
9 73 (18.96%) Windows Server
10 61 (15.84%) SCCM
11 57 (14.81%) MS Exchange
11 57 (14.81%) Cisco
12 53 (13.77%) VMware
13 44 (11.43%) DNS
14 43 (11.17%) Windows Server 2008
15 41 (10.65%) Windows 8
15 41 (10.65%) WAN
15 41 (10.65%) DHCP
15 41 (10.65%) Citrix
16 40 (10.39%) LAN
16 40 (10.39%) TCP/IP
16 40 (10.39%) Apple
17 37 (9.61%) Security Cleared
17 37 (9.61%) Windows Server 2012
18 34 (8.83%) SLA
19 33 (8.57%) HP
20 32 (8.31%) VPN
20 32 (8.31%) Finance
21 27 (7.01%) Microsoft Certification
21 27 (7.01%) Android

2nd Line Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 57 (14.81%) MS Exchange
2 22 (5.71%) Exchange Server 2010
3 20 (5.19%) SharePoint
4 14 (3.64%) Skype for Business
5 12 (3.12%) Exchange Server 2013
6 8 (2.08%) IIS
7 7 (1.82%) Exchange Server 2007
8 5 (1.30%) Exchange Server 2003
9 4 (1.04%) Blackberry Enterprise Server
10 2 (0.52%) SharePoint 2013
11 1 (0.26%) IBM Notes
11 1 (0.26%) Live Communications Server
Applications
1 128 (33.25%) Microsoft Office
2 13 (3.38%) Microsoft Excel
3 8 (2.08%) Microsoft PowerPoint
4 4 (1.04%) MS Visio
5 2 (0.52%) AutoCAD
5 2 (0.52%) Revit
Business Applications
1 5 (1.30%) Dynamics NAV
2 3 (0.78%) Temenos T24
3 1 (0.26%) Dynamics CRM
3 1 (0.26%) Eikon
3 1 (0.26%) Payment Gateway
Cloud Services
1 135 (35.06%) Office 365
2 7 (1.82%) Microsoft Azure
3 5 (1.30%) G Suite
4 3 (0.78%) OneDrive
5 1 (0.26%) Adobe Creative Cloud
5 1 (0.26%) Azure Active Directory
5 1 (0.26%) SaaS
5 1 (0.26%) Yammer
Communications & Networking
1 44 (11.43%) DNS
2 41 (10.65%) DHCP
2 41 (10.65%) WAN
3 40 (10.39%) LAN
3 40 (10.39%) TCP/IP
4 32 (8.31%) VPN
5 17 (4.42%) Remote Desktop
5 17 (4.42%) Skype
6 14 (3.64%) Firewall
6 14 (3.64%) Wireless
7 13 (3.38%) Internet
8 9 (2.34%) VoIP
9 8 (2.08%) Wi-Fi
10 7 (1.82%) IP Telephony
10 7 (1.82%) SAN
11 6 (1.56%) Broadband
12 5 (1.30%) Intranet
12 5 (1.30%) Network Security
12 5 (1.30%) VLAN
13 4 (1.04%) WLAN
Database & Business Intelligence
1 6 (1.56%) SQL Server
2 2 (0.52%) MS Access
3 1 (0.26%) Data Warehouse
3 1 (0.26%) MySQL
3 1 (0.26%) SQL Server Integration Services
General
1 32 (8.31%) Finance
2 14 (3.64%) Banking
3 7 (1.82%) Law
4 6 (1.56%) Retail
4 6 (1.56%) Telecoms
5 4 (1.04%) Manufacturing
6 3 (0.78%) Advertising
6 3 (0.78%) Financial Institution
7 2 (0.52%) Publishing
7 2 (0.52%) Retail Banking
8 1 (0.26%) German Language
8 1 (0.26%) Investment Banking
8 1 (0.26%) Legal
8 1 (0.26%) Military
8 1 (0.26%) Multimedia
8 1 (0.26%) Polish Language
Libraries, Frameworks & Software Standards
1 1 (0.26%) 802.1X
Miscellaneous
1 21 (5.45%) Analytical Skills
2 20 (5.19%) iPhone
3 19 (4.94%) iPad
4 14 (3.64%) Blackberry
4 14 (3.64%) Smartphone
4 14 (3.64%) Video Conferencing
5 11 (2.86%) Driving Licence
6 9 (2.34%) Data Centre
7 6 (1.56%) NHS
8 5 (1.30%) Clustering
8 5 (1.30%) FMCG
9 4 (1.04%) Fat Client
9 4 (1.04%) Thin Client
10 3 (0.78%) PKI
11 2 (0.52%) Computer Science
11 2 (0.52%) Handset
11 2 (0.52%) Management Information System
12 1 (0.26%) Client/Server
12 1 (0.26%) EPoS
12 1 (0.26%) Life Science
Operating Systems
1 301 (78.18%) Windows
2 141 (36.62%) Windows 7
3 118 (30.65%) Windows 10
4 73 (18.96%) Windows Server
5 43 (11.17%) Windows Server 2008
6 41 (10.65%) Windows 8
7 37 (9.61%) Windows Server 2012
8 27 (7.01%) Android
9 20 (5.19%) Windows XP
10 18 (4.68%) Apple iOS
11 13 (3.38%) Windows Server 2003
12 11 (2.86%) Mac OS X
12 11 (2.86%) Windows Vista
13 8 (2.08%) Mac OS
14 7 (1.82%) Unix
15 5 (1.30%) Solaris
16 4 (1.04%) Windows Phone
17 1 (0.26%) Linux
17 1 (0.26%) Windows Mobile
Processes & Methodologies
1 84 (21.82%) ITIL
2 21 (5.45%) Service Management
3 18 (4.68%) Migration
4 15 (3.90%) Mobile Device Management
5 13 (3.38%) ITIL V3
5 13 (3.38%) Service Delivery
6 12 (3.12%) Time Management
7 11 (2.86%) Incident Management
8 10 (2.60%) Problem Management
9 9 (2.34%) ITSM
10 7 (1.82%) Patch Management
10 7 (1.82%) PRINCE2
10 7 (1.82%) Software Deployment
11 5 (1.30%) Continuous Improvement
11 5 (1.30%) CRM
11 5 (1.30%) Line Management
11 5 (1.30%) PRINCE
11 5 (1.30%) Proactive Monitoring
11 5 (1.30%) Root Cause Analysis
12 4 (1.04%) Knowledge Management
Programming Languages
1 15 (3.90%) SQL
2 3 (0.78%) C
3 1 (0.26%) PowerShell
3 1 (0.26%) T-SQL
Qualifications
1 37 (9.61%) Security Cleared
2 27 (7.01%) Microsoft Certification
3 26 (6.75%) SC Cleared
4 14 (3.64%) CCNA
4 14 (3.64%) Cisco Certification
5 12 (3.12%) Degree
5 12 (3.12%) MCSA
5 12 (3.12%) MCSE
6 10 (2.60%) MCP
7 9 (2.34%) DV Cleared
7 9 (2.34%) MCITP
8 7 (1.82%) ITIL Certification
9 6 (1.56%) A+ Certification
9 6 (1.56%) DBS Check
10 4 (1.04%) CCNP
11 3 (0.78%) Citrix Certification
11 3 (0.78%) Network+ Certification
11 3 (0.78%) VMware Certified Professional (VCP)
12 2 (0.52%) ACSA
12 2 (0.52%) VERITAS Certified Professional (VCP)
Quality Assurance & Compliance
1 34 (8.83%) SLA
2 1 (0.26%) Disclosure Scotland
2 1 (0.26%) ISO/IEC 20000
2 1 (0.26%) ISO/IEC 27001
2 1 (0.26%) PMO
System Software
1 216 (56.10%) Active Directory
2 25 (6.49%) VMware Infrastructure
3 12 (3.12%) Hyper-V
4 7 (1.82%) XenApp
5 4 (1.04%) XenServer
6 3 (0.78%) Virtual Machines
7 2 (0.52%) Terminal Services
7 2 (0.52%) VMware ESXi
7 2 (0.52%) XenDesktop
8 1 (0.26%) BitLocker
8 1 (0.26%) Virtual Desktop
8 1 (0.26%) vSphere
Systems Management
1 61 (15.84%) SCCM
2 16 (4.16%) AirWatch
3 9 (2.34%) NetBackup
4 7 (1.82%) Backup Exec
4 7 (1.82%) Microsoft Data Protection Manager
5 5 (1.30%) Netcool
5 5 (1.30%) OpenView Configuration Management
6 2 (0.52%) Jamf Pro
6 2 (0.52%) Norton AntiVirus
6 2 (0.52%) Systems Management Server (SMS)
6 2 (0.52%) WSUS
7 1 (0.26%) DameWare
7 1 (0.26%) Forefront Identity Manager
7 1 (0.26%) McAfee ePO
7 1 (0.26%) Microsoft Clustering
7 1 (0.26%) Microsoft Intune
7 1 (0.26%) SmoothWall
7 1 (0.26%) Unicenter
Vendors
1 153 (39.74%) Microsoft
2 57 (14.81%) Cisco
3 53 (13.77%) VMware
4 41 (10.65%) Citrix
5 40 (10.39%) Apple
6 33 (8.57%) HP
7 11 (2.86%) Avaya
8 10 (2.60%) Dell
9 9 (2.34%) Google
9 9 (2.34%) Veeam
10 8 (2.08%) GFI Software
10 8 (2.08%) McAfee
10 8 (2.08%) Remedy
10 8 (2.08%) Symantec
10 8 (2.08%) WatchGuard
11 7 (1.82%) Bloomberg
11 7 (1.82%) Veritas
12 6 (1.56%) CommVault
12 6 (1.56%) Ivanti
13 5 (1.30%) Oracle