Period
to 21 February 2020

The median contractor rate for a 2nd Line Engineer was £175 per day in advertised job vacancies during the 6 months to 21 February 2020.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Engineer
UK
6 months to
21 Feb 2020
Same period 2019 Same period 2018
Rank 381 524 531
Rank change year-on-year +143 +7 -30
Contract jobs requiring a 2nd Line Engineer 405 397 382
As % of all contract IT jobs advertised in the UK 0.59% 0.40% 0.38%
As % of the Job Titles category 0.63% 0.42% 0.40%
Number of daily rates quoted 219 247 247
UK median daily rate £175 £155 £145
Median daily rate % change year-on-year +12.90% +6.90% -9.38%
10th Percentile £128 £108 £113
90th Percentile £288 £226 £214
UK excluding London median daily rate £175 £150 £140
% change year-on-year +16.67% +7.14% -12.50%
Number of hourly rates quoted 64 53 48
UK median hourly rate £17.50 £16.21 £17.15
Median hourly rate % change year-on-year +7.96% -5.48% +8.20%
10th Percentile £13.25 £10.92 £11.60
90th Percentile £35.00 £31.80 £23.75
UK excluding London median hourly rate £17.16 £15.48 £16.50
% change year-on-year +10.89% -6.21% +4.10%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 64,265 93,832 96,387
% of contract IT jobs with a recognized job title 93.89% 94.67% 94.88%
Number of daily rates quoted 41,508 62,138 64,006
UK median daily rate £450 £460 £450
Median daily rate % change year-on-year -2.17% +2.22% +5.88%
10th Percentile £238 £271 £263
90th Percentile £650 £644 £625
UK excluding London median daily rate £425 £425 £400
% change year-on-year - +6.25% -
Number of hourly rates quoted 2,575 2,933 2,864
UK median hourly rate £19.25 £18.70 £18.70
Median hourly rate % change year-on-year +2.94% - +3.89%
10th Percentile £11.57 £11.00 £10.94
90th Percentile £51.75 £49.45 £48.75
UK excluding London median hourly rate £18.00 £17.50 £17.50
% change year-on-year +2.86% - -

2nd Line Engineer
Job Vacancy Trend

Job postings that featured 2nd Line Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Engineer.

Contractor daily rate trend for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing 2nd Line Engineer over the 6 months to 21 February 2020.

Contractor daily rate histogram for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Engineer.

Contractor hourly rate trend for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing 2nd Line Engineer over the 6 months to 21 February 2020.

Contractor hourly rate histogram for 2nd Line Engineer in the UK

2nd Line Engineer
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Engineer within the UK over the 6 months to 21 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +154 370 £178 +14.52% 223
UK excluding London +114 303 £175 +16.67% 189
South East +124 100 £175 +11.11% 60
London +122 97 £190 +18.75% 51
North of England +58 50 £165 +11.86% 33
South West +43 47 £175 +37.25% 26
Midlands +63 43 £210 +35.48% 27
East of England +22 33 £150 - 26
West Midlands +55 25 £225 +60.71% 17
North West +36 21 £140 +12.00% 21
Scotland +20 21 £215 +52.21% 9
Yorkshire +39 18 £161 -8.29% 4
East Midlands +32 18 £115 -34.29% 10
North East +21 11 £185 +15.63% 8
Wales +33 9 £146 +9.81% 5
Northern Ireland +12 1 - - 3

2nd Line Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 21 February 2020, 2nd Line Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 2nd Line Engineer in the job title.

1 293 (72.35%) Windows
2 208 (51.36%) Active Directory
3 195 (48.15%) Office 365
4 160 (39.51%) Windows 10
5 147 (36.30%) Microsoft
6 108 (26.67%) Windows 7
7 91 (22.47%) Microsoft Office
8 87 (21.48%) SCCM
9 84 (20.74%) Windows Server
10 82 (20.25%) Security Cleared
11 64 (15.80%) ITIL
12 59 (14.57%) MS Exchange
13 55 (13.58%) Citrix
14 53 (13.09%) SC Cleared
15 51 (12.59%) VMware
16 46 (11.36%) Cisco
17 40 (9.88%) Problem-Solving
18 39 (9.63%) Windows Server 2012
18 39 (9.63%) SLA
19 38 (9.38%) DHCP
19 38 (9.38%) SharePoint
20 37 (9.14%) DNS
21 34 (8.40%) WAN
21 34 (8.40%) Finance
22 33 (8.15%) Firewall
23 30 (7.41%) Windows Server 2008
24 28 (6.91%) LAN
25 26 (6.42%) Exchange Server 2013
26 25 (6.17%) Azure
26 25 (6.17%) Incident Management

2nd Line Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 59 (14.57%) MS Exchange
2 38 (9.38%) SharePoint
3 26 (6.42%) Exchange Server 2013
4 17 (4.20%) Exchange Server 2007
5 12 (2.96%) Skype for Business
6 10 (2.47%) Exchange Server 2010
7 8 (1.98%) Exchange Server 2000
8 7 (1.73%) IIS
9 4 (0.99%) Apache
10 3 (0.74%) SharePoint 2010
11 2 (0.49%) IBM Notes
11 2 (0.49%) SharePoint 2013
Applications
1 91 (22.47%) Microsoft Office
2 9 (2.22%) Microsoft Excel
3 5 (1.23%) Microsoft PowerPoint
3 5 (1.23%) MS Visio
4 1 (0.25%) Adobe Creative Suite
4 1 (0.25%) AutoCAD
4 1 (0.25%) Houdini
4 1 (0.25%) Maya
4 1 (0.25%) Microsoft Project
Business Applications
1 4 (0.99%) Dynamics CRM
2 1 (0.25%) Dynamics AX
2 1 (0.25%) Oracle EBS
2 1 (0.25%) Remedy ITSM
Cloud Services
1 195 (48.15%) Office 365
2 25 (6.17%) Azure
3 8 (1.98%) AWS
4 5 (1.23%) G Suite
5 4 (0.99%) OneDrive
6 3 (0.74%) Azure Active Directory
6 3 (0.74%) Microsoft Flow
6 3 (0.74%) Power Platform
6 3 (0.74%) PowerApps
7 2 (0.49%) Mimecast
7 2 (0.49%) SaaS
7 2 (0.49%) Yammer
8 1 (0.25%) Adobe Creative Cloud
8 1 (0.25%) Cloud Computing
8 1 (0.25%) Dropbox
8 1 (0.25%) Dynamics 365
8 1 (0.25%) GCP
8 1 (0.25%) Slack
Communications & Networking
1 38 (9.38%) DHCP
2 37 (9.14%) DNS
3 34 (8.40%) WAN
4 33 (8.15%) Firewall
5 28 (6.91%) LAN
6 23 (5.68%) VoIP
6 23 (5.68%) VPN
7 20 (4.94%) TCP/IP
8 13 (3.21%) Skype
9 11 (2.72%) VLAN
10 10 (2.47%) Wireless
11 9 (2.22%) Internet
12 8 (1.98%) Remote Desktop
13 7 (1.73%) Wi-Fi
13 7 (1.73%) X.500
14 6 (1.48%) BGP
14 6 (1.48%) Cisco IOS
14 6 (1.48%) OSPF
15 5 (1.23%) IPsec
15 5 (1.23%) MPLS
Database & Business Intelligence
1 3 (0.74%) Power BI
1 3 (0.74%) SQL Server
2 1 (0.25%) SQL Server 2000
2 1 (0.25%) SQL Server 2005
2 1 (0.25%) SQL Server 2016
2 1 (0.25%) SQL Server 2017
2 1 (0.25%) SQL Server Integration Services
2 1 (0.25%) SQL Server Reporting Services
Development Applications
1 4 (0.99%) JIRA
2 3 (0.74%) Hudson
3 2 (0.49%) Team Foundation Server
4 1 (0.25%) Git (software)
4 1 (0.25%) Jenkins
General
1 34 (8.40%) Finance
2 16 (3.95%) Public Sector
3 15 (3.70%) Telecoms
4 9 (2.22%) Retail
5 6 (1.48%) Banking
5 6 (1.48%) Electronics
5 6 (1.48%) Marketing
6 5 (1.23%) Law
6 5 (1.23%) Manufacturing
7 3 (0.74%) Military
8 2 (0.49%) Advertising
8 2 (0.49%) Back Office
8 2 (0.49%) Financial Institution
8 2 (0.49%) Front Office
8 2 (0.49%) Local Government
9 1 (0.25%) German Language
9 1 (0.25%) Investment Banking
9 1 (0.25%) Italian Language
9 1 (0.25%) Legal
Libraries, Frameworks & Software Standards
1 1 (0.25%) Elastic Stack
1 1 (0.25%) XMPP
Miscellaneous
1 13 (3.21%) Analytical Skills
2 12 (2.96%) iPhone
3 11 (2.72%) Driving Licence
4 8 (1.98%) Data Centre
4 8 (1.98%) Self-Motivation
5 7 (1.73%) Blackberry
5 7 (1.73%) BYOD
6 6 (1.48%) Fat Client
6 6 (1.48%) Management Information System
6 6 (1.48%) Thin Client
6 6 (1.48%) Video Conferencing
7 5 (1.23%) Hedge funds
8 4 (0.99%) NHS
8 4 (0.99%) Smartphone
9 3 (0.74%) Clustering
9 3 (0.74%) Enterprise Software
9 3 (0.74%) iPad
9 3 (0.74%) PKI
10 2 (0.49%) CCTV
10 2 (0.49%) EPoS
Operating Systems
1 293 (72.35%) Windows
2 160 (39.51%) Windows 10
3 108 (26.67%) Windows 7
4 84 (20.74%) Windows Server
5 39 (9.63%) Windows Server 2012
6 30 (7.41%) Windows Server 2008
7 20 (4.94%) Android
7 20 (4.94%) Apple iOS
8 15 (3.70%) Linux
8 15 (3.70%) Mac OS
9 10 (2.47%) Mac OS X
9 10 (2.47%) Windows 8
9 10 (2.47%) Windows XP
10 8 (1.98%) Windows 2000 Server
11 7 (1.73%) Unix
12 5 (1.23%) Windows Server 2003
13 3 (0.74%) Solaris
14 2 (0.49%) AIX
15 1 (0.25%) Windows Mobile
Processes & Methodologies
1 64 (15.80%) ITIL
2 40 (9.88%) Problem-Solving
3 25 (6.17%) Incident Management
4 20 (4.94%) Agile Software Development
5 19 (4.69%) Migration
6 16 (3.95%) Service Management
6 16 (3.95%) Software Delivery
7 15 (3.70%) Continuous Improvement
8 14 (3.46%) Asset Management
9 13 (3.21%) Problem Management
10 12 (2.96%) Service Delivery
11 11 (2.72%) Change Management
11 11 (2.72%) Infrastructure Engineering
12 10 (2.47%) Break/Fix
13 9 (2.22%) ITSM
13 9 (2.22%) Line Management
14 8 (1.98%) Business Intelligence
15 7 (1.73%) Change Control
15 7 (1.73%) Preventative Maintenance
15 7 (1.73%) Statistics
Programming Languages
1 18 (4.44%) PowerShell
2 9 (2.22%) SQL
3 3 (0.74%) Bash Shell
3 3 (0.74%) Python
3 3 (0.74%) Shell Script
4 1 (0.25%) C
4 1 (0.25%) Java
4 1 (0.25%) VB
Qualifications
1 82 (20.25%) Security Cleared
2 53 (13.09%) SC Cleared
3 19 (4.69%) Cisco Certification
4 18 (4.44%) Microsoft Certification
5 15 (3.70%) CCNA
6 10 (2.47%) Degree
7 9 (2.22%) A+ Certification
8 8 (1.98%) DV Cleared
9 7 (1.73%) DBS Check
9 7 (1.73%) MCP
10 6 (1.48%) ITIL Certification
11 5 (1.23%) CCNP
11 5 (1.23%) MCSE
12 4 (0.99%) MCITP
12 4 (0.99%) MCSA
12 4 (0.99%) Network+ Certification
13 3 (0.74%) BC Cleared
13 3 (0.74%) CTC Cleared
13 3 (0.74%) MCDST
13 3 (0.74%) MCTS
Quality Assurance & Compliance
1 39 (9.63%) SLA
2 1 (0.25%) ISO/IEC 27001
2 1 (0.25%) QA
2 1 (0.25%) Sarbanes-Oxley
2 1 (0.25%) SSAE 16
System Software
1 208 (51.36%) Active Directory
2 24 (5.93%) Hyper-V
3 23 (5.68%) VMware Infrastructure
4 11 (2.72%) XenApp
5 6 (1.48%) Citrix Hypervisor
6 5 (1.23%) vSphere
6 5 (1.23%) XenDesktop
7 4 (0.99%) Virtual Machines
7 4 (0.99%) Virtual Servers
8 3 (0.74%) Firmware
8 3 (0.74%) VMware ESXi
8 3 (0.74%) VMware Server
9 2 (0.49%) KVM
9 2 (0.49%) Terminal Services
9 2 (0.49%) vCloud
10 1 (0.25%) BitLocker
10 1 (0.25%) Docker
10 1 (0.25%) Microsoft App-V
10 1 (0.25%) Virtual Desktop
10 1 (0.25%) VMware Workstation
Systems Management
1 87 (21.48%) SCCM
2 10 (2.47%) Microsoft Intune
3 7 (1.73%) Backup Exec
4 6 (1.48%) Jamf Pro
5 5 (1.23%) AirWatch
6 3 (0.74%) Single Sign-On
7 2 (0.49%) Ansible
7 2 (0.49%) ZABBIX
8 1 (0.25%) EMC NetWorker
8 1 (0.25%) Grafana
8 1 (0.25%) Graylog
8 1 (0.25%) Kubernetes
8 1 (0.25%) McAfee ePO
8 1 (0.25%) NetVault Backup
8 1 (0.25%) Salt
8 1 (0.25%) SCOM
Vendors
1 147 (36.30%) Microsoft
2 55 (13.58%) Citrix
3 51 (12.59%) VMware
4 46 (11.36%) Cisco
5 19 (4.69%) Apple
6 12 (2.96%) ServiceNow
7 10 (2.47%) CheckPoint
7 10 (2.47%) Dell
8 9 (2.22%) HP
9 8 (1.98%) Juniper
10 6 (1.48%) Remedy
11 5 (1.23%) Adobe
11 5 (1.23%) Aruba
11 5 (1.23%) Fortinet
11 5 (1.23%) NetApp
11 5 (1.23%) SAP
11 5 (1.23%) Veritas
12 4 (0.99%) Bloomberg
12 4 (0.99%) EMC
12 4 (0.99%) MobileIron