Period
to 18 June 2019

The median contractor rate for a 2nd Line Engineer was £155 per day in advertised job vacancies during the 6 months to 18 June 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Engineer
UK
6 months to
18 Jun 2019
Same period 2018 Same period 2017
Rank 532 517 526
Rank change year-on-year -15 +9 +22
Contract jobs requiring a 2nd Line Engineer 342 389 323
As % of all contract IT jobs advertised in the UK 0.38% 0.39% 0.36%
As % of the Job Titles category 0.40% 0.41% 0.37%
Number of daily rates quoted 210 239 177
UK median daily rate £155 £160 £151
Median daily rate % change year-on-year -3.13% +6.31% -7.38%
10th Percentile £113 £110 £105
90th Percentile £238 £230 £230
UK excluding London median daily rate £150 £150 £150
Number of hourly rates quoted 32 69 50
UK median hourly rate £16.61 £17.30 £15.89
Median hourly rate % change year-on-year -4.02% +8.89% +5.92%
10th Percentile £11.00 £11.20 £10.73
90th Percentile £27.00 £22.39 £24.83
UK excluding London median hourly rate £15.00 £15.48 £15.00
% change year-on-year -3.10% +3.20% -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 85,752 94,396 86,328
% of contract IT jobs with a recognized job title 94.58% 94.83% 95.02%
Number of daily rates quoted 56,321 61,778 55,918
UK median daily rate £475 £450 £425
Median daily rate % change year-on-year +5.56% +5.88% +1.07%
10th Percentile £275 £268 £263
90th Percentile £650 £638 £613
UK excluding London median daily rate £425 £413 £400
% change year-on-year +3.03% +3.13% +3.23%
Number of hourly rates quoted 2,807 3,055 2,872
UK median hourly rate £19.36 £18.00 £19.00
Median hourly rate % change year-on-year +7.56% -5.26% -5.00%
10th Percentile £11.17 £11.00 £10.75
90th Percentile £51.25 £48.75 £50.00
UK excluding London median hourly rate £18.00 £17.50 £18.00
% change year-on-year +2.86% -2.78% -10.00%

2nd Line Engineer
Job Vacancy Trend

Job postings that featured 2nd Line Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Engineer.

Contractor daily rate trend for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing 2nd Line Engineer over the 6 months to 18 June 2019.

Contractor daily rate histogram for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Engineer.

Contractor hourly rate trend for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing 2nd Line Engineer over the 6 months to 18 June 2019.

Contractor hourly rate histogram for 2nd Line Engineer in the UK

2nd Line Engineer
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Engineer within the UK over the 6 months to 18 June 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -2 295 £164 +3.15% 92
UK excluding London +41 243 £150 - 70
London -37 94 £163 -2.99% 26
South West +1 60 £140 +7.69% 9
South East -7 46 £180 +20.00% 20
North of England +22 38 £150 -7.69% 19
East of England +16 33 £155 +35.41% 9
Scotland +31 32 £133 -36.90%
Midlands +5 26 £200 +50.07% 9
Yorkshire +20 21 £135 -25.00% 8
East Midlands +25 16 £200 +50.07% 3
North West +13 11 £163 +54.76% 10
West Midlands -22 9 £200 +42.86% 6
Wales +9 7 £134 - 4
North East +9 6 £163 -26.14% 1
Channel Islands -8 1 £160 +23.08%

2nd Line Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 18 June 2019, 2nd Line Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 2nd Line Engineer in the job title.

1 278 (81.29%) Windows
2 221 (64.62%) Active Directory
3 168 (49.12%) Microsoft
4 154 (45.03%) Windows 10
5 153 (44.74%) Office 365
6 122 (35.67%) Windows 7
7 103 (30.12%) Microsoft Office
8 82 (23.98%) Windows Server
9 71 (20.76%) SCCM
9 71 (20.76%) ITIL
10 48 (14.04%) Citrix
11 46 (13.45%) SLA
11 46 (13.45%) Windows Server 2012
12 45 (13.16%) MS Exchange
13 44 (12.87%) DNS
14 43 (12.57%) DHCP
14 43 (12.57%) Finance
15 39 (11.40%) Firewall
16 36 (10.53%) Windows 8
17 35 (10.23%) VMware
18 31 (9.06%) Cisco
18 31 (9.06%) Microsoft Certification
19 29 (8.48%) LAN
20 27 (7.89%) TCP/IP
20 27 (7.89%) Hyper-V
21 26 (7.60%) PowerShell
22 25 (7.31%) Windows Server 2008
22 25 (7.31%) Security Cleared
23 23 (6.73%) Android
23 23 (6.73%) Service Management

2nd Line Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 45 (13.16%) MS Exchange
2 16 (4.68%) SharePoint
3 9 (2.63%) Skype for Business
4 8 (2.34%) Exchange Server 2013
5 6 (1.75%) Exchange Server 2010
6 3 (0.88%) Exchange Server 2007
6 3 (0.88%) IBM Notes
7 2 (0.58%) IIS
8 1 (0.29%) Confluence
8 1 (0.29%) GroupWise
8 1 (0.29%) SharePoint 2013
8 1 (0.29%) SharePoint Server
Applications
1 103 (30.12%) Microsoft Office
2 6 (1.75%) Microsoft Excel
3 5 (1.46%) Microsoft PowerPoint
4 4 (1.17%) MS Visio
Business Applications
1 3 (0.88%) SystmOne
2 1 (0.29%) Dynamics NAV
2 1 (0.29%) Remedy ITSM
Cloud Services
1 153 (44.74%) Office 365
2 6 (1.75%) Microsoft Azure
3 3 (0.88%) Amazon AWS
3 3 (0.88%) G Suite
3 3 (0.88%) Slack
4 2 (0.58%) OneDrive
5 1 (0.29%) Cloud Computing
5 1 (0.29%) Dynamics 365
Communications & Networking
1 44 (12.87%) DNS
2 43 (12.57%) DHCP
3 39 (11.40%) Firewall
4 29 (8.48%) LAN
5 27 (7.89%) TCP/IP
6 22 (6.43%) WAN
7 21 (6.14%) VPN
8 17 (4.97%) Wireless
9 16 (4.68%) Remote Desktop
10 12 (3.51%) Internet
11 10 (2.92%) Skype
11 10 (2.92%) VoIP
12 9 (2.63%) SAN
12 9 (2.63%) Wi-Fi
13 8 (2.34%) Ethernet
14 6 (1.75%) VLAN
15 5 (1.46%) Unified Communications
16 3 (0.88%) Cisco IOS
16 3 (0.88%) iSCSI
16 3 (0.88%) Structured Cabling
Database & Business Intelligence
1 13 (3.80%) SQL Server
2 2 (0.58%) SQL Server 2012
3 1 (0.29%) MongoDB
3 1 (0.29%) MySQL
3 1 (0.29%) Relational Database
3 1 (0.29%) SQL Server 2008
3 1 (0.29%) SQL Server 2016
Development Applications
1 6 (1.75%) JIRA
2 1 (0.29%) Team Foundation Server
2 1 (0.29%) TeamCity
General
1 43 (12.57%) Finance
2 9 (2.63%) Banking
3 5 (1.46%) Automotive
3 5 (1.46%) Telecoms
4 4 (1.17%) Legal
4 4 (1.17%) Retail
5 3 (0.88%) Advertising
6 2 (0.58%) Electronics
6 2 (0.58%) Financial Institution
6 2 (0.58%) Manufacturing
6 2 (0.58%) Marketing
7 1 (0.29%) German Language
7 1 (0.29%) Law
7 1 (0.29%) Portuguese Language
7 1 (0.29%) Retail Banking
Libraries, Frameworks & Software Standards
1 2 (0.58%) WAP
2 1 (0.29%) RSS
Miscellaneous
1 22 (6.43%) Analytical Skills
2 14 (4.09%) Smartphone
3 13 (3.80%) iPhone
4 9 (2.63%) Data Centre
4 9 (2.63%) Driving Licence
4 9 (2.63%) Video Conferencing
5 8 (2.34%) BYOD
6 7 (2.05%) NHS
7 4 (1.17%) Fat Client
7 4 (1.17%) Self-Motivation
7 4 (1.17%) Thin Client
8 3 (0.88%) Client/Server
8 3 (0.88%) iPad
9 2 (0.58%) Device Driver
9 2 (0.58%) PDA
10 1 (0.29%) Blackberry
10 1 (0.29%) Clustering
10 1 (0.29%) CMDB
10 1 (0.29%) Management Information System
10 1 (0.29%) PKI
Operating Systems
1 278 (81.29%) Windows
2 154 (45.03%) Windows 10
3 122 (35.67%) Windows 7
4 82 (23.98%) Windows Server
5 46 (13.45%) Windows Server 2012
6 36 (10.53%) Windows 8
7 25 (7.31%) Windows Server 2008
8 23 (6.73%) Android
9 13 (3.80%) Linux
10 12 (3.51%) Windows XP
11 11 (3.22%) Apple iOS
12 10 (2.92%) Mac OS
13 4 (1.17%) Mac OS X
14 3 (0.88%) Windows 2000
15 2 (0.58%) Unix
15 2 (0.58%) Windows NT
16 1 (0.29%) CentOS
16 1 (0.29%) Red Hat Enterprise Linux
16 1 (0.29%) SUSE
16 1 (0.29%) Windows Mobile
Processes & Methodologies
1 71 (20.76%) ITIL
2 23 (6.73%) Service Management
3 21 (6.14%) Preventative Maintenance
4 20 (5.85%) Problem-Solving
5 17 (4.97%) Infrastructure Engineering
6 15 (4.39%) Migration
7 14 (4.09%) ITSM
8 13 (3.80%) ITIL V3
9 12 (3.51%) Service Delivery
10 10 (2.92%) Incident Management
10 10 (2.92%) Ticket Management
11 9 (2.63%) Asset Management
12 7 (2.05%) Change Management
12 7 (2.05%) Disaster Recovery
12 7 (2.05%) Mobile Device Management
13 6 (1.75%) Mentoring
14 5 (1.46%) Desktop Virtualisation
15 4 (1.17%) Customer Requirements
15 4 (1.17%) Line Management
15 4 (1.17%) Root Cause Analysis
Programming Languages
1 26 (7.60%) PowerShell
2 9 (2.63%) C
2 9 (2.63%) SQL
3 3 (0.88%) Bash Shell
4 1 (0.29%) Java
4 1 (0.29%) Python
4 1 (0.29%) T-SQL
Qualifications
1 31 (9.06%) Microsoft Certification
2 25 (7.31%) Security Cleared
3 22 (6.43%) MCP
4 21 (6.14%) MCSE
5 18 (5.26%) MCSA
6 13 (3.80%) SC Cleared
7 11 (3.22%) Cisco Certification
7 11 (3.22%) DV Cleared
8 10 (2.92%) ITIL Certification
9 8 (2.34%) CCNA
9 8 (2.34%) DBS Check
10 7 (2.05%) Degree
11 4 (1.17%) MCDST
11 4 (1.17%) MCITP
12 3 (0.88%) CCNP
12 3 (0.88%) ITIL Foundation Certificate
13 2 (0.58%) A+ Certification
13 2 (0.58%) CNE
13 2 (0.58%) Network+ Certification
13 2 (0.58%) Novell Certification
Quality Assurance & Compliance
1 46 (13.45%) SLA
2 1 (0.29%) Disclosure Scotland
System Software
1 221 (64.62%) Active Directory
2 27 (7.89%) Hyper-V
3 16 (4.68%) VMware Infrastructure
4 13 (3.80%) Virtual Machines
5 11 (3.22%) XenDesktop
6 10 (2.92%) Virtual Desktop
7 9 (2.63%) XenApp
8 5 (1.46%) Terminal Server
8 5 (1.46%) Virtual Servers
9 4 (1.17%) Terminal Services
10 2 (0.58%) Microsoft App-V
10 2 (0.58%) vSphere
11 1 (0.29%) BitLocker
11 1 (0.29%) Firmware
11 1 (0.29%) VMware ESXi
Systems Management
1 71 (20.76%) SCCM
2 13 (3.80%) SCOM
3 11 (3.22%) SCVMM
4 7 (2.05%) Jamf Pro
5 5 (1.46%) AirWatch
6 4 (1.17%) Microsoft Intune
6 4 (1.17%) WSUS
7 2 (0.58%) Microsoft Data Protection Manager
7 2 (0.58%) Norton AntiVirus
8 1 (0.29%) Cisco CUCM
8 1 (0.29%) Failover Clustering
8 1 (0.29%) FortiGate
8 1 (0.29%) SCOrch
8 1 (0.29%) Symantec Endpoint Protection
Vendors
1 168 (49.12%) Microsoft
2 48 (14.04%) Citrix
3 35 (10.23%) VMware
4 31 (9.06%) Cisco
5 18 (5.26%) Apple
6 17 (4.97%) HP
7 9 (2.63%) ServiceNow
7 9 (2.63%) Symantec
8 8 (2.34%) Dell
8 8 (2.34%) Remedy
9 6 (1.75%) Samsung
10 5 (1.46%) Sophos
11 4 (1.17%) SolarWinds
11 4 (1.17%) Veeam
12 3 (0.88%) Barracuda Networks
12 3 (0.88%) Draytek
12 3 (0.88%) Lotus
12 3 (0.88%) SAP
12 3 (0.88%) SonicWALL
13 2 (0.58%) IBM