2nd Line Engineer Contracts

Second Line Engineer
UK

The median Second Line Engineer daily rate in the UK is £210, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 414 415 470
Rank change year-on-year +1 +55 +42
Contract jobs requiring a 2nd Line Engineer 107 169 252
As % of all contract jobs advertised in the UK 0.37% 0.39% 0.42%
As % of the Job Titles category 0.40% 0.42% 0.45%
Number of daily rates quoted 77 121 196
10th Percentile £150 £140 £155
25th Percentile £168 £170 £177
Median daily rate (50th Percentile) £210 £200 £210
Median % change year-on-year +5.00% -4.76% +5.00%
75th Percentile £255 £255 £280
90th Percentile £319 £300 £350
UK excluding London median daily rate £195 £200 £205
% change year-on-year -2.50% -2.44% +5.13%
Number of hourly rates quoted 14 13 8
10th Percentile £18.22 - -
25th Percentile £22.50 - £20.00
Median hourly rate £23.59 £17.72 £22.75
Median % change year-on-year +33.13% -22.11% +30.00%
75th Percentile £24.73 £22.50 £24.69
90th Percentile £27.15 £22.99 £27.50
UK excluding London median hourly rate £23.00 £17.72 £22.00
% change year-on-year +29.80% -19.45% +25.71%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 27,084 40,415 56,464
% of contract IT jobs with a recognized job title 92.52% 92.78% 94.61%
Number of daily rates quoted 17,692 26,309 39,470
10th Percentile £300 £275 £313
25th Percentile £406 £410 £425
Median daily rate (50th Percentile) £515 £525 £540
Median % change year-on-year -1.90% -2.78% +2.86%
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK excluding London median daily rate £475 £492 £500
% change year-on-year -3.46% -1.60% +5.26%
Number of hourly rates quoted 1,035 2,664 1,570
10th Percentile £14.07 £12.86 £14.29
25th Percentile £18.50 £16.30 £19.50
Median hourly rate £29.00 £36.42 £45.00
Median % change year-on-year -20.37% -19.07% +91.49%
75th Percentile £62.50 £60.75 £65.75
90th Percentile £75.00 £72.50 £75.75
UK excluding London median hourly rate £28.00 £39.55 £42.50
% change year-on-year -29.20% -6.94% +117.95%

2nd Line Engineer
Job Vacancy Trend

Job postings that featured 2nd Line Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing 2nd Line Engineer.

Daily rate trend for 2nd Line Engineer in the UK

2nd Line Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing 2nd Line Engineer over the 6 months to 1 May 2025.

Daily rate histogram for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing 2nd Line Engineer.

Hourly rate trend for 2nd Line Engineer in the UK

2nd Line Engineer
Hourly Rate Histogram

Hourly rate distribution of jobs citing 2nd Line Engineer over the 6 months to 1 May 2025.

Hourly rate histogram for 2nd Line Engineer in the UK

2nd Line Engineer
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Engineer within the UK over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -3 99 £210 +5.00% 68
UK excluding London +17 77 £195 -2.50% 62
London +24 29 £250 +25.00% 10
North of England +16 29 £180 -8.86% 18
Work from Home +40 20 £250 -1.96% 26
Midlands +4 20 £250 +25.00% 9
West Midlands +3 16 £263 +31.25% 6
Yorkshire +9 13 £150 -24.05% 6
South East +33 12 £204 +1.88% 23
North West +10 10 £210 -4.55% 8
East of England +29 7 £213 +6.25% 5
North East +3 6 £195 - 5
Scotland +13 4 £195 -2.50% 2
East Midlands +3 4 £180 -10.00% 3
South West +34 2 £225 +18.42% 6
Northern Ireland -8 2 - -
Wales +1 1 £200 +48.15% 2

2nd Line Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 May 2025, 2nd Line Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 2nd Line Engineer in the job title.

1 74 (69.16%) Windows
2 56 (52.34%) Microsoft 365
3 54 (50.47%) Microsoft
4 51 (47.66%) Active Directory
5 41 (38.32%) Social Skills
6 36 (33.64%) Windows 10
7 33 (30.84%) Microsoft Office
8 30 (28.04%) VPN
9 27 (25.23%) Azure
9 27 (25.23%) Problem-Solving
10 25 (23.36%) ITIL
11 24 (22.43%) Analytical Skills
12 23 (21.50%) Customer Service
13 20 (18.69%) Security Cleared
14 17 (15.89%) Apple iOS
14 17 (15.89%) Service Management
14 17 (15.89%) Finance
14 17 (15.89%) Microsoft Exchange
15 16 (14.95%) Microsoft Intune
16 15 (14.02%) Banking
16 15 (14.02%) SC Cleared
16 15 (14.02%) SCCM
16 15 (14.02%) Citrix
17 14 (13.08%) Public Sector
18 13 (12.15%) Asset Management
19 12 (11.21%) WAN
19 12 (11.21%) Entra ID
20 11 (10.28%) Coaching
20 11 (10.28%) Microsoft Certification
20 11 (10.28%) Apple

2nd Line Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (15.89%) Microsoft Exchange
2 10 (9.35%) SharePoint
3 1 (0.93%) Exchange Server 2003
3 1 (0.93%) Exchange Server 2007
3 1 (0.93%) Exchange Server 2010
Applications
1 33 (30.84%) Microsoft Office
2 7 (6.54%) Microsoft PowerPoint
3 5 (4.67%) MS Visio
4 2 (1.87%) Microsoft Excel
Business Applications
1 2 (1.87%) Alphatax
2 1 (0.93%) Remedy ITSM
Cloud Services
1 56 (52.34%) Microsoft 365
2 27 (25.23%) Azure
3 12 (11.21%) Entra ID
4 6 (5.61%) OneDrive
5 4 (3.74%) Asana
5 4 (3.74%) Slack
6 1 (0.93%) WhatsApp
Communications & Networking
1 30 (28.04%) VPN
2 12 (11.21%) WAN
3 9 (8.41%) BGP
3 9 (8.41%) IPsec
3 9 (8.41%) MPLS
4 8 (7.48%) Firewall
4 8 (7.48%) LAN
5 6 (5.61%) Remote Desktop
5 6 (5.61%) Wi-Fi
6 4 (3.74%) DHCP
6 4 (3.74%) DNS
6 4 (3.74%) Wireless
7 3 (2.80%) TCP/IP
8 2 (1.87%) Cisco Firepower
8 2 (1.87%) VoIP
9 1 (0.93%) Softphone
9 1 (0.93%) VLAN
Database & Business Intelligence
1 4 (3.74%) SQL Server
Development Applications
1 5 (4.67%) JIRA
General
1 41 (38.32%) Social Skills
2 24 (22.43%) Analytical Skills
3 17 (15.89%) Finance
4 15 (14.02%) Banking
5 14 (13.08%) Public Sector
6 10 (9.35%) Manufacturing
7 7 (6.54%) Documentation Skills
8 6 (5.61%) Inclusion and Diversity
9 5 (4.67%) Presentation Skills
9 5 (4.67%) Telecoms
10 4 (3.74%) Electronics
10 4 (3.74%) Marketing
11 3 (2.80%) Legal
12 2 (1.87%) Games
12 2 (1.87%) Local Government
13 1 (0.93%) Aerospace
13 1 (0.93%) Automotive
13 1 (0.93%) Military
13 1 (0.93%) Organisational Skills
Miscellaneous
1 9 (8.41%) PKI
2 8 (7.48%) Onboarding
3 5 (4.67%) Management Information System
3 5 (4.67%) Video Conferencing
4 4 (3.74%) iPhone
4 4 (3.74%) Smartphone
5 3 (2.80%) Driving Licence
6 2 (1.87%) BYOD
6 2 (1.87%) Data Protection Act
7 1 (0.93%) Client/Server
7 1 (0.93%) Device Driver
Operating Systems
1 74 (69.16%) Windows
2 36 (33.64%) Windows 10
3 17 (15.89%) Apple iOS
4 7 (6.54%) Windows Server
4 7 (6.54%) Windows Server 2008
5 6 (5.61%) Android
5 6 (5.61%) Windows Server 2003
5 6 (5.61%) Windows Server 2012
5 6 (5.61%) Windows XP
6 5 (4.67%) Windows 7
6 5 (4.67%) Windows 8
6 5 (4.67%) Windows Server 2016
7 3 (2.80%) VMS
8 2 (1.87%) Mac OS
8 2 (1.87%) Mac OS X
9 1 (0.93%) Windows Vista
Processes & Methodologies
1 27 (25.23%) Problem-Solving
2 25 (23.36%) ITIL
3 23 (21.50%) Customer Service
4 17 (15.89%) Service Management
5 13 (12.15%) Asset Management
6 11 (10.28%) Coaching
6 11 (10.28%) ITSM
7 10 (9.35%) Service Delivery
8 9 (8.41%) Time Management
9 6 (5.61%) Mentoring
9 6 (5.61%) Patch Management
9 6 (5.61%) Proactive Maintenance
10 5 (4.67%) Business Case
10 5 (4.67%) Incident Management
10 5 (4.67%) Infrastructure Monitoring
10 5 (4.67%) Load Balancing
10 5 (4.67%) Process Improvement
10 5 (4.67%) Project Delivery
10 5 (4.67%) Technical Analysis
11 4 (3.74%) Programme Management
Programming Languages
1 2 (1.87%) PowerShell
Qualifications
1 20 (18.69%) Security Cleared
2 15 (14.02%) SC Cleared
3 11 (10.28%) Microsoft Certification
4 10 (9.35%) Degree
5 6 (5.61%) DBS Check
6 3 (2.80%) A+ Certification
7 2 (1.87%) DV Cleared
7 2 (1.87%) MCP
8 1 (0.93%) Azure Certification
8 1 (0.93%) ITIL Certification
8 1 (0.93%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (2.80%) QA
2 2 (1.87%) SLA
3 1 (0.93%) Accessibility
System Software
1 51 (47.66%) Active Directory
2 5 (4.67%) Virtual Desktop
3 4 (3.74%) VMware Infrastructure
3 4 (3.74%) vSphere
4 1 (0.93%) Terminal Services
4 1 (0.93%) VMware ESXi
4 1 (0.93%) XenApp
Systems Management
1 16 (14.95%) Microsoft Intune
2 15 (14.02%) SCCM
3 1 (0.93%) AppManager
3 1 (0.93%) Sysprep
Vendors
1 54 (50.47%) Microsoft
2 15 (14.02%) Citrix
3 11 (10.28%) Apple
4 10 (9.35%) Juniper
5 7 (6.54%) ServiceNow
6 6 (5.61%) Canon
6 6 (5.61%) VMware
7 4 (3.74%) Cisco
7 4 (3.74%) Palo Alto
7 4 (3.74%) SAP
7 4 (3.74%) Zscaler
8 2 (1.87%) CrowdStrike
8 2 (1.87%) Dell
8 2 (1.87%) Google
9 1 (0.93%) Altiris
9 1 (0.93%) Ivanti
9 1 (0.93%) Logitech
9 1 (0.93%) Meraki
9 1 (0.93%) Remedy