Period
to 22 October 2018

The median contractor rate for a 2nd Line Engineer was £163 per day in advertised job vacancies during the 6 months to 22 October 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Engineer
UK
6 months to
22 Oct 2018
Same period 2017 Same period 2016
Rank 490 535 558
Rank change year-on-year +45 +23 -107
Contract jobs requiring a 2nd Line Engineer 452 362 365
As % of all contract IT jobs advertised in the UK 0.44% 0.36% 0.35%
As % of the Job Titles category 0.46% 0.38% 0.37%
Number of daily rates quoted 259 220 180
UK median daily rate £163 £146 £159
Median daily rate % change year-on-year +11.11% -7.87% -6.62%
10th Percentile £108 £110 £113
90th Percentile £238 £225 £238
UK excluding London median daily rate £150 £148 £155
% change year-on-year +1.69% -4.84% -10.14%
Number of hourly rates quoted 75 46 68
UK median hourly rate £17.00 £16.25 £15.29
Median hourly rate % change year-on-year +4.62% +6.31% -1.39%
10th Percentile £11.65 £11.25 £10.48
90th Percentile £23.75 £26.44 £28.00
UK excluding London median hourly rate £15.00 £16.00 £15.25
% change year-on-year -6.25% +4.92% -1.61%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 97,845 94,346 99,963
% of contract IT jobs with a recognized job title 94.73% 94.94% 94.82%
Number of daily rates quoted 64,305 61,972 65,147
UK median daily rate £450 £440 £425
Median daily rate % change year-on-year +2.27% +3.53% +6.25%
10th Percentile £268 £263 £250
90th Percentile £638 £625 £600
UK excluding London median daily rate £415 £400 £390
% change year-on-year +3.75% +2.56% +4.00%
Number of hourly rates quoted 3,138 2,810 3,268
UK median hourly rate £17.75 £18.70 £18.00
Median hourly rate % change year-on-year -5.08% +3.89% +0.06%
10th Percentile £11.00 £10.75 £10.50
90th Percentile £48.75 £48.75 £47.08
UK excluding London median hourly rate £17.50 £18.00 £17.50
% change year-on-year -2.78% +2.86% -

2nd Line Engineer
Job Vacancy Trend

Job postings that featured 2nd Line Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Engineer.

Contractor daily rate trend for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing 2nd Line Engineer over the 6 months to 22 October 2018.

Contractor daily rate histogram for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Engineer.

Contractor hourly rate trend for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing 2nd Line Engineer over the 6 months to 22 October 2018.

Contractor hourly rate histogram for 2nd Line Engineer in the UK

2nd Line Engineer
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Engineer within the UK over the 6 months to 22 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +62 425 £163 +12.07% 109
UK excluding London -8 274 £150 +1.69% 87
London +59 173 £170 +17.24% 25
South East -18 76 £170 +21.43% 19
North of England 0 66 £161 +2.38% 20
Midlands -5 57 £134 -5.87% 15
West Midlands 0 41 £135 +17.93% 9
East of England +18 36 £150 +20.00% 15
North West +11 35 £130 +23.47% 14
South West -33 19 £130 -25.71% 15
Yorkshire -24 18 £200 +26.98% 5
East Midlands +16 15 £133 -11.15% 6
North East +14 13 £240 +39.53% 1
Scotland -27 13 £132 +1.15%
Wales -30 4 £125 -33.51% 2
Northern Ireland +37 3 - - 1

2nd Line Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 22 October 2018, 2nd Line Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 2nd Line Engineer in the job title.

1 310 (68.58%) Windows
2 220 (48.67%) Active Directory
3 157 (34.73%) Microsoft
4 137 (30.31%) Office 365
5 123 (27.21%) Windows 7
6 120 (26.55%) Windows 10
7 96 (21.24%) Microsoft Office
8 89 (19.69%) ITIL
9 76 (16.81%) Windows Server
10 63 (13.94%) SCCM
11 56 (12.39%) Cisco
12 49 (10.84%) VMware
13 48 (10.62%) Finance
14 47 (10.40%) Windows Server 2008
15 45 (9.96%) LAN
16 43 (9.51%) MS Exchange
16 43 (9.51%) Security Cleared
17 42 (9.29%) Windows Server 2012
17 42 (9.29%) Apple
18 41 (9.07%) DNS
18 41 (9.07%) Citrix
19 40 (8.85%) SLA
20 37 (8.19%) Firewall
20 37 (8.19%) WAN
20 37 (8.19%) SC Cleared
21 35 (7.74%) Problem-Solving
21 35 (7.74%) DHCP
22 33 (7.30%) HP
23 32 (7.08%) Windows 8
24 30 (6.64%) Microsoft Certification

2nd Line Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 43 (9.51%) MS Exchange
2 19 (4.20%) SharePoint
3 14 (3.10%) Skype for Business
4 8 (1.77%) Exchange Server 2010
4 8 (1.77%) Exchange Server 2013
5 5 (1.11%) Exchange Server 2007
6 2 (0.44%) Apache
6 2 (0.44%) IBM Notes
7 1 (0.22%) Blackberry Enterprise Server
7 1 (0.22%) ColdFusion
7 1 (0.22%) IIS
7 1 (0.22%) JBoss
7 1 (0.22%) SharePoint 2010
7 1 (0.22%) SharePoint 2013
7 1 (0.22%) WebSphere
Applications
1 96 (21.24%) Microsoft Office
2 17 (3.76%) Microsoft Excel
3 8 (1.77%) MS Visio
4 7 (1.55%) Microsoft PowerPoint
5 4 (0.88%) PTC Creo
5 4 (0.88%) Windchill
6 1 (0.22%) Microsoft Project
Business Applications
1 1 (0.22%) Dynamics CRM
1 1 (0.22%) Eikon
1 1 (0.22%) Line 50
1 1 (0.22%) Sage X3
1 1 (0.22%) Temenos T24
Cloud Services
1 137 (30.31%) Office 365
2 9 (1.99%) Microsoft Azure
3 5 (1.11%) G Suite
3 5 (1.11%) OneDrive
4 3 (0.66%) Mimecast
5 2 (0.44%) Azure Active Directory
6 1 (0.22%) Amazon AWS
6 1 (0.22%) Yammer
Communications & Networking
1 45 (9.96%) LAN
2 41 (9.07%) DNS
3 37 (8.19%) Firewall
3 37 (8.19%) WAN
4 35 (7.74%) DHCP
5 27 (5.97%) VPN
6 23 (5.09%) TCP/IP
7 21 (4.65%) VoIP
8 17 (3.76%) Remote Desktop
9 13 (2.88%) Skype
10 10 (2.21%) Internet
11 9 (1.99%) IP Telephony
12 7 (1.55%) Cisco IOS
12 7 (1.55%) PBX
13 6 (1.33%) Network Security
13 6 (1.33%) SAN
13 6 (1.33%) Wi-Fi
13 6 (1.33%) Wireless
14 5 (1.11%) Unified Communications
15 4 (0.88%) F5 BIG-IP LTM
Database & Business Intelligence
1 8 (1.77%) SQL Server
2 1 (0.22%) Oracle Database
2 1 (0.22%) Oracle Reports
2 1 (0.22%) Power BI
2 1 (0.22%) SQL Server 2012
Development Applications
1 1 (0.22%) Git (software)
1 1 (0.22%) JIRA
1 1 (0.22%) Team Foundation Server
1 1 (0.22%) WinDbg
General
1 48 (10.62%) Finance
2 17 (3.76%) Law
3 10 (2.21%) French Language
3 10 (2.21%) Mandarin Language
4 9 (1.99%) Banking
4 9 (1.99%) Italian Language
4 9 (1.99%) Pharmaceutical
4 9 (1.99%) Spanish Language
5 8 (1.77%) Advertising
5 8 (1.77%) Publishing
6 6 (1.33%) Retail
7 5 (1.11%) Automotive
8 3 (0.66%) Telecoms
9 2 (0.44%) German Language
9 2 (0.44%) Legal
9 2 (0.44%) Manufacturing
9 2 (0.44%) Marketing
9 2 (0.44%) Military
10 1 (0.22%) Aerospace
10 1 (0.22%) Financial Institution
Libraries, Frameworks & Software Standards
1 2 (0.44%) .NET
1 2 (0.44%) Software Packaging
2 1 (0.22%) 802.1X
2 1 (0.22%) ASP.NET
2 1 (0.22%) CSS
2 1 (0.22%) HTML
2 1 (0.22%) jQuery
2 1 (0.22%) SOAP
2 1 (0.22%) Twitter Bootstrap
2 1 (0.22%) XML
2 1 (0.22%) XMPP
2 1 (0.22%) X-Windows
Miscellaneous
1 26 (5.75%) Data Centre
2 25 (5.53%) Analytical Skills
3 18 (3.98%) Self-Motivation
4 16 (3.54%) Smartphone
5 12 (2.65%) iPhone
6 10 (2.21%) Fat Client
6 10 (2.21%) Thin Client
7 9 (1.99%) iPad
8 8 (1.77%) NHS
9 7 (1.55%) Computer Science
10 6 (1.33%) Blackberry
10 6 (1.33%) Driving Licence
10 6 (1.33%) Video Conferencing
11 5 (1.11%) Management Information System
11 5 (1.11%) Private Cloud
12 4 (0.88%) Mobile App
13 3 (0.66%) Fintech
13 3 (0.66%) Replication
14 2 (0.44%) CMDB
15 1 (0.22%) PDA
Operating Systems
1 310 (68.58%) Windows
2 123 (27.21%) Windows 7
3 120 (26.55%) Windows 10
4 76 (16.81%) Windows Server
5 47 (10.40%) Windows Server 2008
6 42 (9.29%) Windows Server 2012
7 32 (7.08%) Windows 8
8 29 (6.42%) Android
9 24 (5.31%) Apple iOS
10 19 (4.20%) Linux
11 17 (3.76%) Mac OS
12 8 (1.77%) Mac OS X
12 8 (1.77%) Windows Server 2003
13 6 (1.33%) Windows XP
14 4 (0.88%) Unix
15 3 (0.66%) AIX
15 3 (0.66%) Ubuntu
15 3 (0.66%) Windows Mobile
16 1 (0.22%) CentOS
16 1 (0.22%) Solaris
Processes & Methodologies
1 89 (19.69%) ITIL
2 35 (7.74%) Problem-Solving
3 27 (5.97%) Asset Management
4 21 (4.65%) Service Management
5 18 (3.98%) Incident Management
5 18 (3.98%) Infrastructure Engineering
6 15 (3.32%) Service Delivery
7 14 (3.10%) Break/Fix
7 14 (3.10%) ITIL V3
8 13 (2.88%) Migration
9 10 (2.21%) Mobile Device Management
10 9 (1.99%) ITSM
10 9 (1.99%) Patch Management
11 8 (1.77%) Project Management
12 7 (1.55%) Analytics
12 7 (1.55%) Disaster Recovery
12 7 (1.55%) Network Management
12 7 (1.55%) Root Cause Analysis
13 6 (1.33%) Time Management
14 5 (1.11%) Network Load Balancing
Programming Languages
1 22 (4.87%) SQL
2 16 (3.54%) PowerShell
3 9 (1.99%) Java
4 7 (1.55%) C
4 7 (1.55%) Python
5 6 (1.33%) PHP
6 3 (0.66%) JavaScript
7 2 (0.44%) Perl
8 1 (0.22%) Bash Shell
8 1 (0.22%) VB
8 1 (0.22%) VBA
Qualifications
1 43 (9.51%) Security Cleared
2 37 (8.19%) SC Cleared
3 30 (6.64%) Microsoft Certification
4 18 (3.98%) MCP
5 17 (3.76%) MCSA
6 16 (3.54%) Cisco Certification
7 15 (3.32%) CCNA
8 14 (3.10%) ITIL Certification
9 13 (2.88%) MCSE
10 10 (2.21%) Degree
11 9 (1.99%) A+ Certification
12 8 (1.77%) DBS Check
13 5 (1.11%) DV Cleared
14 4 (0.88%) MCITP
14 4 (0.88%) Network+ Certification
15 2 (0.44%) MCDST
16 1 (0.22%) BPSS Clearance
16 1 (0.22%) GNVQ
16 1 (0.22%) JNCIA
16 1 (0.22%) NVQ Level 3
Quality Assurance & Compliance
1 40 (8.85%) SLA
2 2 (0.44%) Disclosure Scotland
2 2 (0.44%) JSP 440
2 2 (0.44%) QA
3 1 (0.22%) GDPR
3 1 (0.22%) ISO/IEC 27001
System Software
1 220 (48.67%) Active Directory
2 26 (5.75%) VMware Infrastructure
3 14 (3.10%) Hyper-V
4 6 (1.33%) VMware ESXi
5 4 (0.88%) Microsoft App-V
5 4 (0.88%) Virtual Desktop
5 4 (0.88%) vSphere
5 4 (0.88%) XenApp
6 3 (0.66%) Terminal Services
6 3 (0.66%) Virtual Machines
6 3 (0.66%) XenServer
7 2 (0.44%) Firmware
7 2 (0.44%) NFS
7 2 (0.44%) XenDesktop
8 1 (0.22%) BitLocker
8 1 (0.22%) Docker
8 1 (0.22%) IAG
8 1 (0.22%) Virtual Servers
Systems Management
1 63 (13.94%) SCCM
2 5 (1.11%) Systems Management Server (SMS)
2 5 (1.11%) vCenter Server
3 4 (0.88%) WSUS
4 3 (0.66%) Backup Exec
4 3 (0.66%) SCOM
5 2 (0.44%) AirWatch
5 2 (0.44%) Jamf Pro
5 2 (0.44%) Tivoli
6 1 (0.22%) Cisco CUCM
6 1 (0.22%) McAfee ePO
6 1 (0.22%) NetBackup
6 1 (0.22%) Norton AntiVirus
6 1 (0.22%) PaperCut
6 1 (0.22%) Perfmon
6 1 (0.22%) Puppet
6 1 (0.22%) SCVMM
Vendors
1 157 (34.73%) Microsoft
2 56 (12.39%) Cisco
3 49 (10.84%) VMware
4 42 (9.29%) Apple
5 41 (9.07%) Citrix
6 33 (7.30%) HP
7 15 (3.32%) Sony
8 14 (3.10%) Juniper
8 14 (3.10%) Remedy
9 11 (2.43%) McAfee
10 10 (2.21%) Google
11 7 (1.55%) CheckPoint
11 7 (1.55%) Dell
11 7 (1.55%) Meraki
11 7 (1.55%) ServiceNow
12 6 (1.33%) Huawei
12 6 (1.33%) Mitel
12 6 (1.33%) SOTI
12 6 (1.33%) Veeam
13 5 (1.11%) Samsung