2nd Line Engineer Contracts

Second Line Engineer
UK

The median Second Line Engineer daily rate in the UK is £200 according to job vacancies posted during the 6 months to 27 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
27 Apr 2024		 Same period 2023 Same period 2022
Rank 429 473 516
Rank change year-on-year +44 +43 +38
Contract jobs requiring a 2nd Line Engineer 169 254 368
As % of all contract jobs advertised in the UK 0.39% 0.42% 0.41%
As % of the Job Titles category 0.42% 0.45% 0.43%
Number of daily rates quoted 120 199 274
10th Percentile £140 £155 £130
25th Percentile £169 £179 £163
Median daily rate (50th Percentile) £200 £213 £200
Median % change year-on-year -5.88% +6.25% +14.29%
75th Percentile £255 £278 £250
90th Percentile £300 £350 £338
UK excluding London median daily rate £200 £205 £195
% change year-on-year -2.44% +5.13% +18.18%
Number of hourly rates quoted 13 8 33
10th Percentile - £18.73 £14.46
25th Percentile - £20.00 £15.75
Median hourly rate £17.72 £21.00 £17.50
Median % change year-on-year -15.62% +20.00% +8.53%
75th Percentile £22.50 £24.69 £21.00
90th Percentile £22.99 £27.50 £23.00
UK excluding London median hourly rate £17.72 £22.00 £17.50
% change year-on-year -19.45% +25.71% +9.38%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,172 56,583 84,829
% of contract IT jobs with a recognized job title 92.78% 94.61% 95.49%
Number of daily rates quoted 26,161 39,538 59,512
10th Percentile £275 £313 £313
25th Percentile £409 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £731
UK excluding London median daily rate £490 £500 £475
% change year-on-year -1.93% +5.26% +11.76%
Number of hourly rates quoted 2,642 1,585 2,099
10th Percentile £12.86 £14.27 £12.50
25th Percentile £16.30 £19.50 £15.50
Median hourly rate £35.83 £45.00 £23.00
Median % change year-on-year -20.38% +95.65% -
75th Percentile £60.00 £65.75 £48.75
90th Percentile £72.50 £76.00 £63.00
UK excluding London median hourly rate £37.50 £42.50 £19.50
% change year-on-year -11.76% +117.95% +2.55%

2nd Line Engineer
Job Vacancy Trend

Job postings that featured 2nd Line Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing 2nd Line Engineer.

Daily rate trend for 2nd Line Engineer in the UK

2nd Line Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing 2nd Line Engineer over the 6 months to 27 April 2024.

Daily rate histogram for 2nd Line Engineer in the UK

2nd Line Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing 2nd Line Engineer.

Hourly rate trend for 2nd Line Engineer in the UK

2nd Line Engineer
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Engineer within the UK over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
England +59 160 £200 -11.11% 124
UK excluding London +22 124 £200 -2.44% 112
London +71 43 £200 -14.44% 18
Midlands +12 38 £200 -20.00% 21
North of England +45 31 £195 +6.85% 25
West Midlands +36 27 £200 +14.29% 16
South East -6 26 £200 -11.11% 30
Work from Home +80 22 £255 +24.34% 36
North West +19 16 £210 +16.67% 20
South West +17 14 £190 -6.86% 19
Yorkshire +28 12 £198 +1.28% 4
East Midlands +1 11 £200 -38.46% 5
East of England +11 8 £200 - 11
Scotland +31 4 £200 -6.98% 5
North East +21 3 £195 - 1
Northern Ireland - 2 £145 -
Wales +11 1 £135 -15.63% 4

2nd Line Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 27 April 2024, 2nd Line Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 2nd Line Engineer in the job title.

1 104 (61.54%) Windows
2 81 (47.93%) Microsoft 365
3 74 (43.79%) Microsoft
4 72 (42.60%) Active Directory
5 60 (35.50%) Social Skills
6 44 (26.04%) Windows 10
7 41 (24.26%) Microsoft Office
7 41 (24.26%) Customer Service
8 37 (21.89%) Security Cleared
9 34 (20.12%) SCCM
9 34 (20.12%) Azure
10 30 (17.75%) WAN
11 27 (15.98%) Problem-Solving
12 25 (14.79%) ITIL
13 24 (14.20%) VPN
14 23 (13.61%) Microsoft Intune
14 23 (13.61%) SC Cleared
15 21 (12.43%) Degree
16 20 (11.83%) Microsoft Exchange
17 19 (11.24%) Windows Server
18 18 (10.65%) DNS
18 18 (10.65%) Cisco
19 16 (9.47%) Analytical Skills
19 16 (9.47%) Firewall
19 16 (9.47%) SLA
20 15 (8.88%) VMware
21 14 (8.28%) IPsec
21 14 (8.28%) Asset Management
21 14 (8.28%) PKI
21 14 (8.28%) BGP

2nd Line Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (11.83%) Microsoft Exchange
2 10 (5.92%) SharePoint
3 2 (1.18%) OpenStack
4 1 (0.59%) Exchange Server 2007
4 1 (0.59%) Exchange Server 2013
4 1 (0.59%) Skype for Business
Applications
1 41 (24.26%) Microsoft Office
2 4 (2.37%) Microsoft Excel
3 3 (1.78%) Microsoft PowerPoint
Cloud Services
1 81 (47.93%) Microsoft 365
2 34 (20.12%) Azure
3 11 (6.51%) OneDrive
4 7 (4.14%) Entra ID
5 5 (2.96%) WhatsApp
6 3 (1.78%) Asana
6 3 (1.78%) Slack
7 2 (1.18%) Google Workspace
8 1 (0.59%) AWS
8 1 (0.59%) Dynamics 365
Communications & Networking
1 30 (17.75%) WAN
2 24 (14.20%) VPN
3 18 (10.65%) DNS
4 16 (9.47%) Firewall
5 14 (8.28%) BGP
5 14 (8.28%) IPsec
5 14 (8.28%) MPLS
6 13 (7.69%) SD-WAN
7 11 (6.51%) TCP/IP
8 10 (5.92%) VoIP
8 10 (5.92%) Wi-Fi
9 9 (5.33%) LAN
9 9 (5.33%) VLAN
10 5 (2.96%) Internet
10 5 (2.96%) Wireless
11 4 (2.37%) Junos
12 3 (1.78%) DHCP
12 3 (1.78%) Ethernet
12 3 (1.78%) FTP
13 2 (1.18%) Intranet
Database & Business Intelligence
1 1 (0.59%) SQL Server
Development Applications
1 8 (4.73%) JIRA
2 2 (1.18%) Hudson
General
1 60 (35.50%) Social Skills
2 16 (9.47%) Analytical Skills
3 12 (7.10%) Finance
3 12 (7.10%) Public Sector
4 10 (5.92%) Documentation Skills
5 9 (5.33%) Manufacturing
6 8 (4.73%) Legal
7 7 (4.14%) Marketing
8 6 (3.55%) Pharmaceutical
8 6 (3.55%) Telecoms
9 5 (2.96%) Organisational Skills
10 3 (1.78%) Aerospace
10 3 (1.78%) Electronics
10 3 (1.78%) Law
10 3 (1.78%) Multimedia
10 3 (1.78%) Presentation Skills
11 2 (1.18%) Automotive
11 2 (1.18%) Aviation
11 2 (1.18%) Banking
12 1 (0.59%) Advertising
Libraries, Frameworks & Software Standards
1 3 (1.78%) Middleware
2 1 (0.59%) CSS
2 1 (0.59%) Rendezvous
2 1 (0.59%) TIBCO EMS
2 1 (0.59%) XML
Miscellaneous
1 14 (8.28%) PKI
2 10 (5.92%) Driving Licence
3 9 (5.33%) Smartphone
4 8 (4.73%) Clustering
4 8 (4.73%) iPad
5 6 (3.55%) Onboarding
6 4 (2.37%) Management Information System
6 4 (2.37%) Self-Motivation
6 4 (2.37%) Video Conferencing
7 3 (1.78%) NHS
8 2 (1.18%) Blackberry
8 2 (1.18%) CMDB
8 2 (1.18%) Enterprise Software
8 2 (1.18%) Foreign Exchange (FX)
9 1 (0.59%) BYOD
9 1 (0.59%) Data Protection Act
9 1 (0.59%) Public Cloud
9 1 (0.59%) Social Media
9 1 (0.59%) Virtual Team
Operating Systems
1 104 (61.54%) Windows
2 44 (26.04%) Windows 10
3 19 (11.24%) Windows Server
4 13 (7.69%) Mac OS
5 12 (7.10%) Linux
6 10 (5.92%) Windows Server 2012
7 9 (5.33%) Windows Server 2019
8 8 (4.73%) Windows 7
9 6 (3.55%) Apple iOS
10 4 (2.37%) Android
10 4 (2.37%) Windows Server 2016
11 2 (1.18%) Mac OS X
12 1 (0.59%) Unix
12 1 (0.59%) Windows Server 2008
Processes & Methodologies
1 41 (24.26%) Customer Service
2 27 (15.98%) Problem-Solving
3 25 (14.79%) ITIL
4 14 (8.28%) Asset Management
5 13 (7.69%) Mobile Device Management
5 13 (7.69%) Proactive Monitoring
6 11 (6.51%) Service Management
7 10 (5.92%) Cybersecurity
7 10 (5.92%) Network Monitoring
7 10 (5.92%) Security Monitoring
7 10 (5.92%) Service Delivery
8 8 (4.73%) Customer Requirements
8 8 (4.73%) Decision-Making
9 7 (4.14%) Migration
9 7 (4.14%) PRINCE2
10 6 (3.55%) Break/Fix
10 6 (3.55%) Customer Experience
10 6 (3.55%) Quality Management
11 5 (2.96%) Change Management
11 5 (2.96%) Inventory Management
Programming Languages
1 11 (6.51%) PowerShell
2 4 (2.37%) JavaScript
3 3 (1.78%) Python
Qualifications
1 37 (21.89%) Security Cleared
2 23 (13.61%) SC Cleared
3 21 (12.43%) Degree
4 9 (5.33%) CCNA
4 9 (5.33%) Cisco Certification
4 9 (5.33%) Microsoft Certification
5 6 (3.55%) ITIL Certification
6 5 (2.96%) MCSA
6 5 (2.96%) MCSE
7 4 (2.37%) CCNP
8 3 (1.78%) A+ Certification
8 3 (1.78%) DBS Check
8 3 (1.78%) MCP
9 2 (1.18%) JNCIA
10 1 (0.59%) Computer Science Degree
10 1 (0.59%) DV Cleared
Quality Assurance & Compliance
1 16 (9.47%) SLA
2 10 (5.92%) ISO 9000
3 1 (0.59%) Accessibility
System Software
1 72 (42.60%) Active Directory
2 13 (7.69%) VMware Infrastructure
3 11 (6.51%) Hyper-V
4 2 (1.18%) Firmware
4 2 (1.18%) Virtual Machines
5 1 (0.59%) Virtual Desktop
5 1 (0.59%) VMware ESXi
5 1 (0.59%) vSphere
Systems Management
1 34 (20.12%) SCCM
2 23 (13.61%) Microsoft Intune
3 9 (5.33%) Autotask
3 9 (5.33%) Jamf Pro
4 8 (4.73%) Failover Clustering
5 4 (2.37%) Systems Management Server (SMS)
6 2 (1.18%) WSUS
7 1 (0.59%) AirWatch
7 1 (0.59%) FortiGate
7 1 (0.59%) Nessus
7 1 (0.59%) PaperCut
7 1 (0.59%) Single Sign-On
Vendors
1 74 (43.79%) Microsoft
2 18 (10.65%) Cisco
3 15 (8.88%) VMware
4 14 (8.28%) Apple
4 14 (8.28%) Juniper
5 12 (7.10%) ServiceNow
6 6 (3.55%) Datto
7 5 (2.96%) Citrix
8 4 (2.37%) Dell
8 4 (2.37%) Fujitsu
8 4 (2.37%) Remedy
9 3 (1.78%) Google
9 3 (1.78%) Palo Alto
9 3 (1.78%) SAP
9 3 (1.78%) Zscaler
10 2 (1.18%) Meraki
10 2 (1.18%) Veeam
10 2 (1.18%) Wyse
11 1 (0.59%) Qualys
11 1 (0.59%) SolarWinds
133 2nd Line Engineer jobs Nationwide