2nd Line Engineer Jobs

Second Line Engineer
UK

The median Second Line Engineer salary in the UK is £35,000 per year, according to job vacancies posted during the 6 months leading to 15 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 574 477 498
Rank change year-on-year -97 +21 +238
Permanent jobs requiring a 2nd Line Engineer 131 482 570
As % of all permanent jobs advertised in the UK 0.24% 0.49% 0.57%
As % of the Job Titles category 0.26% 0.51% 0.62%
Number of salaries quoted 128 457 535
10th Percentile £28,500 £25,950 £26,250
25th Percentile £29,750 £27,500 £28,000
Median annual salary (50th Percentile) £35,000 £32,500 £32,500
Median % change year-on-year +7.69% - +1.56%
75th Percentile £41,500 £36,000 £38,000
90th Percentile £43,750 £40,000 £42,000
UK excluding London median annual salary £32,500 £30,250 £31,500
% change year-on-year +7.44% -3.97% +5.00%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 49,982 93,747 91,844
% of permanent jobs with a recognized job title 90.62% 94.66% 91.53%
Number of salaries quoted 26,989 67,111 57,934
10th Percentile £29,750 £28,500 £32,500
25th Percentile £41,250 £38,500 £45,000
Median annual salary (50th Percentile) £56,000 £52,500 £60,000
Median % change year-on-year +6.67% -12.50% -
75th Percentile £74,014 £71,250 £80,750
90th Percentile £96,250 £90,000 £100,000
UK excluding London median annual salary £51,645 £50,000 £53,000
% change year-on-year +3.29% -5.66% +6.00%

2nd Line Engineer
Job Vacancy Trend

Job postings that featured 2nd Line Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for 2nd Line Engineer in the UK

2nd Line Engineer
Salary Trend

3-month moving average salary quoted in jobs citing 2nd Line Engineer.

Salary trend for 2nd Line Engineer in the UK

2nd Line Engineer
Salary Histogram

Salary distribution for jobs citing 2nd Line Engineer over the 6 months to 15 May 2025.

Salary histogram for 2nd Line Engineer in the UK

2nd Line Engineer
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Engineer within the UK over the 6 months to 15 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -124 130 £35,000 +7.69% 136
UK excluding London -80 94 £32,500 +7.44% 120
Work from Home +94 41 £32,500 - 44
London +55 37 £39,000 +4.00% 24
South East +38 32 £39,750 +30.33% 38
North of England -21 25 £30,000 -4.76% 40
Midlands +27 17 £32,500 +8.33% 15
Yorkshire +46 13 £32,500 - 12
South West +73 12 £33,500 +2.29% 22
East Midlands +34 10 £31,250 -2.34% 2
North West -38 10 £30,000 - 14
East of England -14 8 £32,500 +2.36% 6
West Midlands +21 7 £35,000 +16.67% 12
North East +21 2 £29,500 -7.81% 15
Scotland +109 1 £32,500 +3.17% 4

2nd Line Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 15 May 2025, 2nd Line Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Engineer in the job title.

1 90 (68.70%) Windows
2 83 (63.36%) Microsoft 365
3 77 (58.78%) Microsoft
4 73 (55.73%) Active Directory
5 50 (38.17%) Azure
6 45 (34.35%) Windows Server
7 43 (32.82%) Social Skills
8 38 (29.01%) Cisco
9 36 (27.48%) Microsoft Intune
10 34 (25.95%) WAN
10 34 (25.95%) Firewall
11 33 (25.19%) LAN
12 31 (23.66%) Security Cleared
12 31 (23.66%) Windows 10
13 29 (22.14%) Microsoft Exchange
13 29 (22.14%) Customer Service
14 26 (19.85%) Microsoft Office
14 26 (19.85%) SC Cleared
15 25 (19.08%) VMware
16 22 (16.79%) ITIL
16 22 (16.79%) SharePoint
17 21 (16.03%) DNS
18 20 (15.27%) Hyper-V
19 18 (13.74%) Wi-Fi
20 17 (12.98%) VMware Infrastructure
20 17 (12.98%) Entra ID
20 17 (12.98%) Driving Licence
21 15 (11.45%) DV Cleared
21 15 (11.45%) DHCP
21 15 (11.45%) Juniper

2nd Line Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (22.14%) Microsoft Exchange
2 22 (16.79%) SharePoint
3 2 (1.53%) Confluence
Applications
1 26 (19.85%) Microsoft Office
2 6 (4.58%) Microsoft Excel
2 6 (4.58%) Microsoft PowerPoint
Cloud Services
1 83 (63.36%) Microsoft 365
2 50 (38.17%) Azure
3 17 (12.98%) Entra ID
4 9 (6.87%) OneDrive
5 8 (6.11%) AWS
5 8 (6.11%) Mimecast
6 5 (3.82%) Cloud Computing
7 2 (1.53%) GCP
7 2 (1.53%) Google Workspace
7 2 (1.53%) Power Platform
7 2 (1.53%) PowerApps
Communications & Networking
1 34 (25.95%) Firewall
1 34 (25.95%) WAN
2 33 (25.19%) LAN
3 21 (16.03%) DNS
4 18 (13.74%) Wi-Fi
5 15 (11.45%) DHCP
6 14 (10.69%) VLAN
7 13 (9.92%) VPN
8 9 (6.87%) TCP/IP
8 9 (6.87%) VoIP
9 7 (5.34%) SD-WAN
10 5 (3.82%) IPsec
11 4 (3.05%) PBX
12 3 (2.29%) Network Security
12 3 (2.29%) Wireless
13 2 (1.53%) Intrusion Detection
13 2 (1.53%) SAN
14 1 (0.76%) BGP
14 1 (0.76%) MPLS
14 1 (0.76%) OSPF
Database & Business Intelligence
1 4 (3.05%) SQL Server
2 2 (1.53%) Amazon RDS
Development Applications
1 2 (1.53%) JIRA
General
1 43 (32.82%) Social Skills
2 9 (6.87%) Analytical Skills
3 8 (6.11%) Public Sector
4 6 (4.58%) Finance
4 6 (4.58%) Inclusion and Diversity
4 6 (4.58%) Organisational Skills
4 6 (4.58%) Telecoms
5 4 (3.05%) Advertising
6 3 (2.29%) Law
7 2 (1.53%) Retail
8 1 (0.76%) Documentation Skills
Libraries, Frameworks & Software Standards
1 1 (0.76%) X-Windows
Miscellaneous
1 17 (12.98%) Driving Licence
2 6 (4.58%) EPoS
3 4 (3.05%) Fat Client
3 4 (3.05%) Thin Client
4 3 (2.29%) Onboarding
4 3 (2.29%) Self-Motivation
5 2 (1.53%) Social Media
6 1 (0.76%) CCTV
6 1 (0.76%) Client/Server
6 1 (0.76%) CMDB
6 1 (0.76%) Data Centre
6 1 (0.76%) Enterprise Cloud
6 1 (0.76%) iPhone
6 1 (0.76%) PropTech
6 1 (0.76%) Virtual Team
Operating Systems
1 90 (68.70%) Windows
2 45 (34.35%) Windows Server
3 31 (23.66%) Windows 10
4 10 (7.63%) Windows Server 2016
5 9 (6.87%) Linux
6 8 (6.11%) Windows 7
7 5 (3.82%) Apple iOS
7 5 (3.82%) Windows Server 2008
8 3 (2.29%) Mac OS
8 3 (2.29%) Windows Server 2019
9 2 (1.53%) Windows Server 2012
10 1 (0.76%) Android
10 1 (0.76%) Mac OS X
10 1 (0.76%) Red Hat Enterprise Linux
Processes & Methodologies
1 29 (22.14%) Customer Service
2 22 (16.79%) ITIL
3 12 (9.16%) Problem-Solving
3 12 (9.16%) Service Delivery
4 9 (6.87%) Cybersecurity
4 9 (6.87%) Mobile Device Management
5 7 (5.34%) Antivirus Management
6 6 (4.58%) Infrastructure Engineering
6 6 (4.58%) Migration
6 6 (4.58%) Security Monitoring
6 6 (4.58%) User Experience
7 5 (3.82%) Data Protection
7 5 (3.82%) ITSM
7 5 (3.82%) Network Management
8 4 (3.05%) Collaborative Working
8 4 (3.05%) Continuous Improvement
8 4 (3.05%) CRM
9 3 (2.29%) Agile
9 3 (2.29%) Disaster Recovery
9 3 (2.29%) Proactive Monitoring
Programming Languages
1 10 (7.63%) SQL
2 7 (5.34%) PowerShell
3 1 (0.76%) Java
Qualifications
1 31 (23.66%) Security Cleared
2 26 (19.85%) SC Cleared
3 15 (11.45%) DV Cleared
4 11 (8.40%) CCNA
4 11 (8.40%) Cisco Certification
5 9 (6.87%) Degree
6 8 (6.11%) Microsoft Certification
7 7 (5.34%) Azure Certification
8 3 (2.29%) CCNP
8 3 (2.29%) DBS Check
8 3 (2.29%) ITIL Certification
9 2 (1.53%) MCP
9 2 (1.53%) MCSA
10 1 (0.76%) Computer Science Degree
10 1 (0.76%) Dell Certification
10 1 (0.76%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 11 (8.40%) SLA
2 2 (1.53%) Cyber Essentials
2 2 (1.53%) ISO 9000
System Software
1 73 (55.73%) Active Directory
2 20 (15.27%) Hyper-V
3 17 (12.98%) VMware Infrastructure
4 6 (4.58%) Virtual Desktop
5 4 (3.05%) XenApp
6 2 (1.53%) VMware Workstation
6 2 (1.53%) XenDesktop
7 1 (0.76%) Firmware
7 1 (0.76%) Terminal Services
7 1 (0.76%) VMware ESXi
Systems Management
1 36 (27.48%) Microsoft Intune
2 13 (9.92%) SCCM
3 2 (1.53%) Active Directory Federation Services
3 2 (1.53%) Jamf Pro
3 2 (1.53%) SCOM
3 2 (1.53%) SCSM
3 2 (1.53%) SmoothWall
4 1 (0.76%) Backup Exec
4 1 (0.76%) FortiGate
4 1 (0.76%) Norton AntiVirus
4 1 (0.76%) WSUS
Vendors
1 77 (58.78%) Microsoft
2 38 (29.01%) Cisco
3 25 (19.08%) VMware
4 15 (11.45%) Juniper
5 12 (9.16%) SolarWinds
6 10 (7.63%) HP
7 9 (6.87%) Dell
8 8 (6.11%) Ubiquiti
9 6 (4.58%) Citrix
9 6 (4.58%) Palo Alto
10 5 (3.82%) Apple
10 5 (3.82%) Bloomberg
10 5 (3.82%) Meraki
10 5 (3.82%) WatchGuard
11 4 (3.05%) Fortinet
11 4 (3.05%) Sophos
11 4 (3.05%) Veeam
12 3 (2.29%) Fujitsu
12 3 (2.29%) Google
12 3 (2.29%) Symantec