Period
to

The median annual salary for a 2nd Line Engineer was £32,000 in advertised job vacancies during the 6 months to 27 May 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Engineer
UK
6 months to
27 May 2022
Same period 2021 Same period 2020
Rank 717 610 495
Rank change year-on-year -107 -115 +10
Permanent jobs requiring a 2nd Line Engineer 558 312 465
As % of all permanent jobs advertised in the UK 0.34% 0.34% 0.51%
As % of the Job Titles category 0.36% 0.36% 0.54%
Number of salaries quoted 486 288 403
10th Percentile £25,500 £23,500 £22,500
25th Percentile £26,250 £25,188 £25,125
Median annual salary (50th Percentile) £32,000 £28,500 £28,500
Median % change year-on-year +12.28% - -1.72%
75th Percentile £35,939 £33,750 £33,750
90th Percentile £40,250 £37,250 £36,900
UK excluding London median annual salary £30,000 £28,000 £27,500
% change year-on-year +7.14% +1.82% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 153,619 85,920 86,684
% of permanent IT jobs with a recognized job title 92.50% 92.40% 95.24%
Number of salaries quoted 83,064 65,325 70,357
10th Percentile £32,500 £31,500 £30,000
25th Percentile £42,500 £41,250 £39,000
Median annual salary (50th Percentile) £60,000 £55,000 £53,000
Median % change year-on-year +9.09% +3.77% +6.00%
75th Percentile £77,500 £72,500 £72,500
90th Percentile £95,000 £88,750 £87,500
UK excluding London median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

2nd Line Engineer
Job Vacancy Trend

Job postings that featured 2nd Line Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for 2nd Line Engineer in the UK

2nd Line Engineer
Salary Trend

3-month moving average salary quoted in jobs citing 2nd Line Engineer.

Salary trend for 2nd Line Engineer in the UK

2nd Line Engineer
Salary Histogram

Salary distribution for jobs citing 2nd Line Engineer over the 6 months to 27 May 2022.

Salary histogram for 2nd Line Engineer in the UK

2nd Line Engineer
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Engineer within the UK over the 6 months to 27 May 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -110 513 £32,000 +12.28% 128
UK excluding London -70 361 £30,000 +7.14% 117
London -176 168 £34,000 - 21
Work from Home -182 159 £32,000 +14.29% 23
South East -42 113 £27,500 -3.51% 32
South West -5 84 £30,000 +7.14% 18
East of England -55 58 £32,500 +8.33% 16
North of England -80 57 £30,000 +15.38% 21
Midlands -55 31 £27,500 -0.90% 21
North West -53 30 £30,000 +5.26% 9
East Midlands -24 24 £27,500 - 6
Yorkshire -64 18 £27,500 +7.84% 11
Wales -36 10 £26,500 -24.29% 3
Scotland -58 8 £31,133 +13.21% 8
North East -15 7 £28,000 +7.69% 1
West Midlands -64 7 £30,000 -7.69% 15
Northern Ireland - 3 £29,000 -

2nd Line Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 27 May 2022, 2nd Line Engineer job roles required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Engineer in the job title.

1 403 (72.22%) Windows
2 373 (66.85%) Active Directory
3 369 (66.13%) Microsoft 365
4 348 (62.37%) Microsoft
5 234 (41.94%) Windows Server
6 208 (37.28%) Azure
7 178 (31.90%) Windows 10
7 178 (31.90%) Social Skills
8 154 (27.60%) Cisco
9 130 (23.30%) Microsoft Office
10 127 (22.76%) LAN
10 127 (22.76%) WAN
11 123 (22.04%) VPN
12 120 (21.51%) Firewall
13 111 (19.89%) TCP/IP
14 109 (19.53%) Windows Server 2012
15 107 (19.18%) DNS
16 104 (18.64%) VMware
17 103 (18.46%) Problem-Solving
18 102 (18.28%) Windows Server 2016
18 102 (18.28%) Windows Server 2019
18 102 (18.28%) ITIL
19 91 (16.31%) DHCP
20 88 (15.77%) Security Cleared
21 76 (13.62%) SC Cleared
22 75 (13.44%) Hyper-V
23 74 (13.26%) Citrix
24 72 (12.90%) SharePoint
24 72 (12.90%) Fortinet
25 69 (12.37%) VMware Infrastructure

2nd Line Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 72 (12.90%) SharePoint
2 36 (6.45%) MS Exchange
3 21 (3.76%) IIS
4 19 (3.41%) Exchange Server 2013
5 10 (1.79%) Apache
6 7 (1.25%) WordPress
7 5 (0.90%) Skype for Business
8 4 (0.72%) Exchange Server 2010
9 1 (0.18%) Exchange Server 2007
Applications
1 130 (23.30%) Microsoft Office
2 25 (4.48%) Microsoft Excel
3 5 (0.90%) Microsoft PowerPoint
4 4 (0.72%) MS Visio
5 3 (0.54%) Acrobat
6 2 (0.36%) CATIA
6 2 (0.36%) Microsoft Project
6 2 (0.36%) NASTRAN
7 1 (0.18%) AutoCAD
Business Applications
1 2 (0.36%) Visualfiles
2 1 (0.18%) Remedy ITSM
Cloud Services
1 369 (66.13%) Microsoft 365
2 208 (37.28%) Azure
3 50 (8.96%) Azure Active Directory
4 43 (7.71%) AWS
5 28 (5.02%) OneDrive
6 17 (3.05%) Mimecast
7 12 (2.15%) Google Workspace
8 10 (1.79%) Power Platform
9 6 (1.08%) SaaS
10 2 (0.36%) Azure ExpressRoute
10 2 (0.36%) Dynamics 365
10 2 (0.36%) IaaS
10 2 (0.36%) Rubrik
11 1 (0.18%) Azure Storage
11 1 (0.18%) GCP
11 1 (0.18%) Nutanix
11 1 (0.18%) Slack
Communications & Networking
1 127 (22.76%) LAN
1 127 (22.76%) WAN
2 123 (22.04%) VPN
3 120 (21.51%) Firewall
4 111 (19.89%) TCP/IP
5 107 (19.18%) DNS
6 91 (16.31%) DHCP
7 52 (9.32%) VLAN
8 47 (8.42%) VoIP
9 45 (8.06%) Wireless
10 36 (6.45%) Remote Desktop
11 27 (4.84%) WLAN
12 26 (4.66%) Wi-Fi
13 14 (2.51%) Broadband
13 14 (2.51%) Internet
14 13 (2.33%) BGP
14 13 (2.33%) IP Telephony
14 13 (2.33%) OSPF
15 10 (1.79%) Cisco IOS
15 10 (1.79%) SSL
Database & Business Intelligence
1 53 (9.50%) SQL Server
2 50 (8.96%) MySQL
3 46 (8.24%) MariaDB
4 45 (8.06%) InfluxDB
4 45 (8.06%) PostgreSQL
5 12 (2.15%) Amazon RDS
6 11 (1.97%) UniData
7 5 (0.90%) Power BI
8 1 (0.18%) Azure SQL Database
Development Applications
1 16 (2.87%) Git (software)
1 16 (2.87%) Jenkins
2 4 (0.72%) PhpStorm
3 3 (0.54%) JIRA
4 2 (0.36%) Hudson
General
1 178 (31.90%) Social Skills
2 58 (10.39%) Organisational Skills
3 52 (9.32%) Finance
4 34 (6.09%) Public Sector
5 23 (4.12%) Manufacturing
5 23 (4.12%) Telecoms
6 20 (3.58%) Analytical Skills
7 19 (3.41%) Marketing
8 15 (2.69%) Electronics
9 14 (2.51%) Legal
10 9 (1.61%) Law
11 8 (1.43%) Retail
12 5 (0.90%) Banking
12 5 (0.90%) Billing
12 5 (0.90%) Italian Language
13 4 (0.72%) Inclusion and Diversity
13 4 (0.72%) Police
14 3 (0.54%) Advertising
14 3 (0.54%) Documentation Skills
15 2 (0.36%) Local Government
Libraries, Frameworks & Software Standards
1 6 (1.08%) .NET
2 4 (0.72%) Symfony
2 4 (0.72%) X-Windows
3 1 (0.18%) ASP.NET
Miscellaneous
1 39 (6.99%) Data Centre
2 15 (2.69%) Self-Motivation
2 15 (2.69%) Smartphone
3 11 (1.97%) e-Learning
4 9 (1.61%) Driving Licence
5 8 (1.43%) Replication
6 7 (1.25%) Video Conferencing
7 5 (0.90%) Management Information System
8 4 (0.72%) Legacy Systems
8 4 (0.72%) Public Cloud
9 3 (0.54%) Fat Client
9 3 (0.54%) Handset
9 3 (0.54%) Hedge funds
9 3 (0.54%) Housing Association
9 3 (0.54%) iPhone
9 3 (0.54%) Thin Client
9 3 (0.54%) User Experience
10 2 (0.36%) CCTV
10 2 (0.36%) Clustering
10 2 (0.36%) Life Science
Operating Systems
1 403 (72.22%) Windows
2 234 (41.94%) Windows Server
3 178 (31.90%) Windows 10
4 109 (19.53%) Windows Server 2012
5 102 (18.28%) Windows Server 2016
5 102 (18.28%) Windows Server 2019
6 60 (10.75%) Windows 7
7 57 (10.22%) Linux
8 38 (6.81%) Android
9 33 (5.91%) Red Hat Enterprise Linux
9 33 (5.91%) Windows Server 2008
10 29 (5.20%) CentOS
11 26 (4.66%) Mac OS
12 22 (3.94%) Windows 8
13 13 (2.33%) Apple iOS
13 13 (2.33%) Windows XP
14 10 (1.79%) Mac OS X
14 10 (1.79%) Windows Server 2003
14 10 (1.79%) Windows Vista
15 4 (0.72%) Solaris
Processes & Methodologies
1 103 (18.46%) Problem-Solving
2 102 (18.28%) ITIL
3 61 (10.93%) Time Management
4 58 (10.39%) Service Delivery
5 48 (8.60%) Agile
6 47 (8.42%) Incident Management
7 33 (5.91%) Mentoring
8 30 (5.38%) Change Management
8 30 (5.38%) ITSM
9 26 (4.66%) Service Management
10 24 (4.30%) Cybersecurity
11 22 (3.94%) Business Continuity
12 21 (3.76%) Business Intelligence
13 18 (3.23%) Problem Management
14 17 (3.05%) Mobile Device Management
15 16 (2.87%) Application Packaging
15 16 (2.87%) Migration
15 16 (2.87%) Open Source
16 15 (2.69%) Asset Management
16 15 (2.69%) Programme Management
Programming Languages
1 33 (5.91%) SQL
2 21 (3.76%) PowerShell
3 17 (3.05%) Python
4 16 (2.87%) Bash
4 16 (2.87%) Perl
5 4 (0.72%) PHP
6 2 (0.36%) VBA
7 1 (0.18%) C#
7 1 (0.18%) Shell Script
Qualifications
1 88 (15.77%) Security Cleared
2 76 (13.62%) SC Cleared
3 52 (9.32%) DV Cleared
4 45 (8.06%) CCNA
4 45 (8.06%) Cisco Certification
5 38 (6.81%) Microsoft Certification
6 21 (3.76%) Degree
7 18 (3.23%) ITIL Foundation Certificate
8 17 (3.05%) MCSE
9 14 (2.51%) JNCIA
10 11 (1.97%) MCSA
11 8 (1.43%) A+ Certification
12 7 (1.25%) MCITP
13 6 (1.08%) Citrix Certification
14 5 (0.90%) CCA
14 5 (0.90%) ITIL Certification
15 4 (0.72%) HNC
15 4 (0.72%) Master's Degree
16 3 (0.54%) CCNP
16 3 (0.54%) MCP
Quality Assurance & Compliance
1 68 (12.19%) SLA
2 6 (1.08%) GDPR
3 5 (0.90%) ISO/IEC 27001
4 4 (0.72%) Cyber Essentials
5 2 (0.36%) Cyber Essentials PLUS
System Software
1 373 (66.85%) Active Directory
2 75 (13.44%) Hyper-V
3 69 (12.37%) VMware Infrastructure
4 18 (3.23%) Virtual Servers
4 18 (3.23%) XenDesktop
5 17 (3.05%) VMware ESXi
6 15 (2.69%) Firmware
6 15 (2.69%) XenApp
7 10 (1.79%) Terminal Services
8 9 (1.61%) vSphere
9 8 (1.43%) Citrix Hypervisor
9 8 (1.43%) Virtual Desktop
10 7 (1.25%) Virtual Machines
11 5 (0.90%) VirtualBox
12 3 (0.54%) MetaFrame
13 1 (0.18%) BitLocker
13 1 (0.18%) Docker
13 1 (0.18%) VMware Workstation
Systems Management
1 47 (8.42%) SCCM
2 45 (8.06%) Terraform
3 38 (6.81%) Microsoft Intune
4 16 (2.87%) Ansible
4 16 (2.87%) Puppet
4 16 (2.87%) Red Hat Spacewalk
5 12 (2.15%) vCenter Server
6 9 (1.61%) cPanel
6 9 (1.61%) Jamf Pro
7 7 (1.25%) Autotask
7 7 (1.25%) McAfee ePO
8 5 (0.90%) FortiGate
9 3 (0.54%) Cisco CUCM
10 2 (0.36%) AirWatch
10 2 (0.36%) Nessus
10 2 (0.36%) NetBackup
10 2 (0.36%) Trend Micro Deep Security
10 2 (0.36%) WSUS
11 1 (0.18%) Clonezilla
11 1 (0.18%) Single Sign-On
Vendors
1 348 (62.37%) Microsoft
2 154 (27.60%) Cisco
3 104 (18.64%) VMware
4 74 (13.26%) Citrix
5 72 (12.90%) Fortinet
6 62 (11.11%) Juniper
7 33 (5.91%) Meraki
8 26 (4.66%) ServiceNow
9 23 (4.12%) Veeam
10 22 (3.94%) Apple
10 22 (3.94%) Remedy
11 20 (3.58%) Aruba
12 16 (2.87%) Bloomberg
12 16 (2.87%) Google
12 16 (2.87%) Sophos
13 15 (2.69%) SAP
14 13 (2.33%) Dell
14 13 (2.33%) WatchGuard
15 12 (2.15%) CheckPoint
16 11 (1.97%) McAfee