2nd Line Engineer Jobs

Second Line Engineer
UK

The median Second Line Engineer salary in the UK is £35,000 per year, according to job vacancies posted during the 6 months leading to 1 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 560 462 503
Rank change year-on-year -98 +41 +217
Permanent jobs requiring a 2nd Line Engineer 132 498 573
As % of all permanent jobs advertised in the UK 0.25% 0.51% 0.55%
As % of the Job Titles category 0.28% 0.53% 0.60%
Number of salaries quoted 129 472 540
10th Percentile £29,000 £25,950 £26,250
25th Percentile £30,000 £27,500 £28,500
Median annual salary (50th Percentile) £35,000 £32,500 £32,500
Median % change year-on-year +7.69% - +1.56%
75th Percentile £41,500 £36,000 £38,750
90th Percentile £43,750 £40,000 £42,500
UK excluding London median annual salary £32,500 £30,000 £31,500
% change year-on-year +8.33% -4.76% +5.00%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 46,902 93,183 95,132
% of permanent jobs with a recognized job title 90.12% 94.62% 91.53%
Number of salaries quoted 27,275 66,883 59,840
10th Percentile £30,000 £28,500 £32,500
25th Percentile £42,000 £38,500 £45,000
Median annual salary (50th Percentile) £57,500 £52,777 £60,000
Median % change year-on-year +8.95% -12.04% -
75th Percentile £75,000 £71,250 £81,250
90th Percentile £97,500 £90,000 £100,000
UK excluding London median annual salary £52,000 £50,000 £52,500
% change year-on-year +4.00% -4.76% +5.00%

2nd Line Engineer
Job Vacancy Trend

Job postings that featured 2nd Line Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for 2nd Line Engineer in the UK

2nd Line Engineer
Salary Trend

3-month moving average salary quoted in jobs citing 2nd Line Engineer.

Salary trend for 2nd Line Engineer in the UK

2nd Line Engineer
Salary Histogram

Salary distribution for jobs citing 2nd Line Engineer over the 6 months to 1 May 2025.

Salary histogram for 2nd Line Engineer in the UK

2nd Line Engineer
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Engineer within the UK over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -99 131 £35,000 +7.69% 69
UK excluding London -61 91 £32,500 +8.33% 62
London +60 41 £39,000 +4.00% 11
Work from Home +142 37 £32,500 - 27
South East +44 35 £40,000 +33.33% 23
North of England +4 20 £30,000 -4.76% 17
Midlands +41 15 £31,500 +5.00% 9
Yorkshire +57 13 £32,500 - 6
South West +64 12 £33,500 +4.69% 7
East Midlands +45 11 £30,500 -5.43% 3
East of England -2 9 £32,500 - 5
North West -10 5 £30,000 - 8
West Midlands +14 4 £34,250 +14.17% 6
North East +29 2 £29,500 -7.81% 4
Scotland +127 1 £32,500 +12.07% 2

2nd Line Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 May 2025, 2nd Line Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Engineer in the job title.

1 91 (68.94%) Windows
2 89 (67.42%) Microsoft 365
3 85 (64.39%) Microsoft
4 78 (59.09%) Active Directory
5 55 (41.67%) Azure
6 49 (37.12%) Windows Server
7 41 (31.06%) Social Skills
8 37 (28.03%) Microsoft Intune
9 35 (26.52%) Microsoft Exchange
10 33 (25.00%) Windows 10
11 32 (24.24%) LAN
11 32 (24.24%) Cisco
11 32 (24.24%) Firewall
11 32 (24.24%) Security Cleared
12 30 (22.73%) WAN
13 28 (21.21%) Customer Service
13 28 (21.21%) Microsoft Office
14 27 (20.45%) SC Cleared
15 26 (19.70%) VMware
15 26 (19.70%) SharePoint
16 22 (16.67%) ITIL
17 20 (15.15%) Hyper-V
18 19 (14.39%) Wi-Fi
18 19 (14.39%) VMware Infrastructure
19 18 (13.64%) DNS
20 17 (12.88%) Entra ID
21 16 (12.12%) Driving Licence
22 15 (11.36%) DV Cleared
22 15 (11.36%) SCCM
23 14 (10.61%) DHCP

2nd Line Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 35 (26.52%) Microsoft Exchange
2 26 (19.70%) SharePoint
3 2 (1.52%) Confluence
Applications
1 28 (21.21%) Microsoft Office
2 6 (4.55%) Microsoft Excel
2 6 (4.55%) Microsoft PowerPoint
Cloud Services
1 89 (67.42%) Microsoft 365
2 55 (41.67%) Azure
3 17 (12.88%) Entra ID
4 11 (8.33%) Mimecast
5 10 (7.58%) OneDrive
6 9 (6.82%) AWS
7 5 (3.79%) Cloud Computing
8 4 (3.03%) GCP
9 2 (1.52%) Google Workspace
9 2 (1.52%) Power Platform
9 2 (1.52%) PowerApps
10 1 (0.76%) SaaS
Communications & Networking
1 32 (24.24%) Firewall
1 32 (24.24%) LAN
2 30 (22.73%) WAN
3 19 (14.39%) Wi-Fi
4 18 (13.64%) DNS
5 14 (10.61%) DHCP
6 13 (9.85%) VLAN
6 13 (9.85%) VPN
7 10 (7.58%) TCP/IP
8 5 (3.79%) IPsec
8 5 (3.79%) SD-WAN
9 4 (3.03%) PBX
9 4 (3.03%) VoIP
10 3 (2.27%) Network Security
10 3 (2.27%) Wireless
11 2 (1.52%) Intrusion Detection
11 2 (1.52%) SAN
12 1 (0.76%) BGP
12 1 (0.76%) MPLS
12 1 (0.76%) OSPF
Database & Business Intelligence
1 4 (3.03%) SQL Server
2 3 (2.27%) Amazon RDS
Development Applications
1 2 (1.52%) JIRA
General
1 41 (31.06%) Social Skills
2 9 (6.82%) Analytical Skills
2 9 (6.82%) Finance
2 9 (6.82%) Public Sector
3 6 (4.55%) Inclusion and Diversity
3 6 (4.55%) Organisational Skills
3 6 (4.55%) Telecoms
4 4 (3.03%) Advertising
5 3 (2.27%) Law
6 2 (1.52%) Retail
7 1 (0.76%) Documentation Skills
Libraries, Frameworks & Software Standards
1 1 (0.76%) X-Windows
Miscellaneous
1 16 (12.12%) Driving Licence
2 6 (4.55%) EPoS
3 4 (3.03%) Fat Client
3 4 (3.03%) Thin Client
4 3 (2.27%) Self-Motivation
5 2 (1.52%) Onboarding
6 1 (0.76%) BYOD
6 1 (0.76%) CCTV
6 1 (0.76%) Client/Server
6 1 (0.76%) CMDB
6 1 (0.76%) Data Centre
6 1 (0.76%) Enterprise Cloud
6 1 (0.76%) iPhone
6 1 (0.76%) Virtual Team
Operating Systems
1 91 (68.94%) Windows
2 49 (37.12%) Windows Server
3 33 (25.00%) Windows 10
4 11 (8.33%) Windows Server 2016
5 8 (6.06%) Windows 7
6 7 (5.30%) Linux
7 5 (3.79%) Apple iOS
7 5 (3.79%) Windows Server 2008
8 3 (2.27%) Mac OS
9 2 (1.52%) Windows Server 2012
9 2 (1.52%) Windows Server 2019
10 1 (0.76%) Android
10 1 (0.76%) Mac OS X
10 1 (0.76%) Red Hat Enterprise Linux
Processes & Methodologies
1 28 (21.21%) Customer Service
2 22 (16.67%) ITIL
3 14 (10.61%) Problem-Solving
3 14 (10.61%) Service Delivery
4 9 (6.82%) Mobile Device Management
5 7 (5.30%) Antivirus Management
5 7 (5.30%) Cybersecurity
6 6 (4.55%) Infrastructure Engineering
6 6 (4.55%) ITSM
6 6 (4.55%) Migration
6 6 (4.55%) User Experience
7 5 (3.79%) Continuous Improvement
8 4 (3.03%) CRM
8 4 (3.03%) Data Protection
8 4 (3.03%) Security Monitoring
8 4 (3.03%) Server Virtualisation
9 3 (2.27%) Collaborative Working
9 3 (2.27%) Remote Monitoring and Management
9 3 (2.27%) Security Patching
9 3 (2.27%) Server Building
Programming Languages
1 10 (7.58%) SQL
2 5 (3.79%) PowerShell
3 1 (0.76%) Java
Qualifications
1 32 (24.24%) Security Cleared
2 27 (20.45%) SC Cleared
3 15 (11.36%) DV Cleared
4 11 (8.33%) CCNA
4 11 (8.33%) Cisco Certification
5 10 (7.58%) Microsoft Certification
6 9 (6.82%) Azure Certification
7 8 (6.06%) Degree
8 3 (2.27%) CCNP
9 2 (1.52%) ITIL Foundation Certificate
9 2 (1.52%) MCP
9 2 (1.52%) MCSA
10 1 (0.76%) DBS Check
10 1 (0.76%) Dell Certification
10 1 (0.76%) ITIL Certification
Quality Assurance & Compliance
1 13 (9.85%) SLA
2 2 (1.52%) Cyber Essentials
System Software
1 78 (59.09%) Active Directory
2 20 (15.15%) Hyper-V
3 19 (14.39%) VMware Infrastructure
4 6 (4.55%) Virtual Desktop
5 4 (3.03%) XenApp
6 3 (2.27%) VMware Workstation
6 3 (2.27%) XenDesktop
7 1 (0.76%) Terminal Services
7 1 (0.76%) VMware ESXi
Systems Management
1 37 (28.03%) Microsoft Intune
2 15 (11.36%) SCCM
3 2 (1.52%) Active Directory Federation Services
3 2 (1.52%) SCOM
3 2 (1.52%) SCSM
4 1 (0.76%) Backup Exec
4 1 (0.76%) FortiGate
4 1 (0.76%) Norton AntiVirus
4 1 (0.76%) WSUS
Vendors
1 85 (64.39%) Microsoft
2 32 (24.24%) Cisco
3 26 (19.70%) VMware
4 14 (10.61%) Juniper
5 12 (9.09%) SolarWinds
6 10 (7.58%) Dell
6 10 (7.58%) HP
7 8 (6.06%) Palo Alto
8 7 (5.30%) Bloomberg
8 7 (5.30%) Ubiquiti
9 6 (4.55%) Citrix
10 5 (3.79%) Apple
10 5 (3.79%) Google
10 5 (3.79%) WatchGuard
11 4 (3.03%) Symantec
12 3 (2.27%) Acronis
12 3 (2.27%) Draytek
12 3 (2.27%) Fortinet
12 3 (2.27%) Sophos
12 3 (2.27%) Veeam