2nd Line Engineer Jobs

Second Line Engineer
UK

The median Second Line Engineer salary in the UK is £35,750 per year, according to job vacancies posted during the 6 months leading to 12 July 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jul 2025
Same period 2024 Same period 2023
Rank 607 483 443
Rank change year-on-year -124 -40 +342
Permanent jobs requiring a 2nd Line Engineer 128 480 553
As % of all permanent jobs advertised in the UK 0.21% 0.46% 0.64%
As % of the Job Titles category 0.24% 0.49% 0.70%
Number of salaries quoted 122 431 521
10th Percentile £29,000 £26,000 £26,250
25th Percentile £31,250 £27,500 £28,500
Median annual salary (50th Percentile) £35,750 £32,000 £32,500
Median % change year-on-year +11.72% -1.54% +1.56%
75th Percentile £42,000 £36,000 £38,000
90th Percentile £43,750 £40,000 £41,000
UK excluding London median annual salary £32,875 £30,000 £32,000
% change year-on-year +9.58% -6.25% +6.67%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 53,806 98,156 78,673
% of permanent jobs with a recognized job title 89.55% 94.80% 91.62%
Number of salaries quoted 29,744 68,646 53,875
10th Percentile £27,500 £29,000 £32,500
25th Percentile £37,574 £38,750 £44,109
Median annual salary (50th Percentile) £55,000 £52,500 £60,000
Median % change year-on-year +4.76% -12.50% -
75th Percentile £73,708 £70,000 £80,000
90th Percentile £95,000 £90,000 £100,000
UK excluding London median annual salary £50,000 £50,000 £53,000
% change year-on-year - -5.66% +4.00%

2nd Line Engineer
Job Vacancy Trend

Job postings that featured 2nd Line Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for 2nd Line Engineer in the UK

2nd Line Engineer
Salary Trend

3-month moving average salary quoted in jobs citing 2nd Line Engineer.

Salary trend for 2nd Line Engineer in the UK

2nd Line Engineer
Salary Histogram

Salary distribution for jobs citing 2nd Line Engineer over the 6 months to 12 July 2025.

Salary histogram for 2nd Line Engineer in the UK

2nd Line Engineer
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Engineer within the UK over the 6 months to 12 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -125 127 £36,500 +12.31% 97
UK excluding London -109 92 £32,875 +9.58% 85
Work from Home +68 37 £32,500 - 28
London +49 36 £40,000 +12.68% 26
South East +8 33 £40,000 +33.33% 39
North of England -31 26 £32,500 +2.36% 14
Midlands +25 16 £32,500 +8.33% 9
North West -21 13 £32,500 +8.33% 7
Yorkshire +13 12 £40,000 +23.08% 6
South West +53 11 £32,500 +4.84% 8
East Midlands +27 9 £31,250 -3.85% 2
West Midlands +32 7 £35,000 +16.67% 7
East of England -13 5 £32,500 - 10
Scotland +91 1 £32,500 -1.52% 3
North East +25 1 £29,000 -1.69% 1

2nd Line Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 12 July 2025, 2nd Line Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Engineer in the job title.

1 87 (67.97%) Windows
2 76 (59.38%) Microsoft
3 74 (57.81%) Microsoft 365
4 73 (57.03%) Active Directory
5 51 (39.84%) Azure
6 47 (36.72%) Social Skills
7 40 (31.25%) Windows Server
8 39 (30.47%) Cisco
9 37 (28.91%) WAN
10 34 (26.56%) LAN
11 31 (24.22%) Windows 10
11 31 (24.22%) Microsoft Intune
11 31 (24.22%) Security Cleared
12 30 (23.44%) Firewall
13 27 (21.09%) SC Cleared
14 26 (20.31%) Customer Service
15 24 (18.75%) DNS
16 22 (17.19%) Microsoft Office
17 21 (16.41%) Microsoft Exchange
17 21 (16.41%) VMware
17 21 (16.41%) Hyper-V
18 20 (15.63%) VPN
19 18 (14.06%) SharePoint
20 17 (13.28%) DHCP
20 17 (13.28%) Entra ID
21 16 (12.50%) ITIL
22 15 (11.72%) Linux
22 15 (11.72%) Juniper
22 15 (11.72%) Wi-Fi
22 15 (11.72%) DV Cleared

2nd Line Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (16.41%) Microsoft Exchange
2 18 (14.06%) SharePoint
3 1 (0.78%) IIS
Applications
1 22 (17.19%) Microsoft Office
2 6 (4.69%) Microsoft Excel
2 6 (4.69%) Microsoft PowerPoint
Cloud Services
1 74 (57.81%) Microsoft 365
2 51 (39.84%) Azure
3 17 (13.28%) Entra ID
4 8 (6.25%) Mimecast
4 8 (6.25%) OneDrive
5 7 (5.47%) AWS
6 5 (3.91%) Google Workspace
7 3 (2.34%) Cloud Computing
8 2 (1.56%) GCP
8 2 (1.56%) Power Platform
8 2 (1.56%) PowerApps
Communications & Networking
1 37 (28.91%) WAN
2 34 (26.56%) LAN
3 30 (23.44%) Firewall
4 24 (18.75%) DNS
5 20 (15.63%) VPN
6 17 (13.28%) DHCP
7 15 (11.72%) Wi-Fi
8 10 (7.81%) SD-WAN
8 10 (7.81%) VLAN
8 10 (7.81%) VoIP
9 8 (6.25%) TCP/IP
10 6 (4.69%) IPsec
11 3 (2.34%) Internet
11 3 (2.34%) Wireless
12 2 (1.56%) Network Security
12 2 (1.56%) SAN
13 1 (0.78%) BGP
13 1 (0.78%) Cisco IOS
13 1 (0.78%) MPLS
13 1 (0.78%) OSPF
Database & Business Intelligence
1 5 (3.91%) SQL Server
2 4 (3.13%) PostgreSQL
3 1 (0.78%) Amazon RDS
General
1 47 (36.72%) Social Skills
2 10 (7.81%) Analytical Skills
3 8 (6.25%) Public Sector
4 7 (5.47%) Advertising
4 7 (5.47%) Finance
5 6 (4.69%) Inclusion and Diversity
5 6 (4.69%) Manufacturing
5 6 (4.69%) Organisational Skills
6 3 (2.34%) Law
6 3 (2.34%) Telecoms
7 1 (0.78%) Documentation Skills
7 1 (0.78%) Electronics
7 1 (0.78%) Games
7 1 (0.78%) Marketing
7 1 (0.78%) Retail
Libraries, Frameworks & Software Standards
1 1 (0.78%) X-Windows
Miscellaneous
1 13 (10.16%) Driving Licence
2 6 (4.69%) EPoS
3 4 (3.13%) iPhone
4 3 (2.34%) Onboarding
4 3 (2.34%) Self-Motivation
4 3 (2.34%) Smartphone
4 3 (2.34%) Social Media
5 2 (1.56%) Enterprise Cloud
6 1 (0.78%) Clustering
6 1 (0.78%) Fat Client
6 1 (0.78%) PropTech
6 1 (0.78%) Team-Oriented Environment
6 1 (0.78%) Thin Client
Operating Systems
1 87 (67.97%) Windows
2 40 (31.25%) Windows Server
3 31 (24.22%) Windows 10
4 15 (11.72%) Linux
5 8 (6.25%) Windows 7
6 7 (5.47%) Windows Server 2016
7 5 (3.91%) Apple iOS
7 5 (3.91%) Mac OS
8 4 (3.13%) Windows Server 2019
9 3 (2.34%) Windows Server 2008
10 2 (1.56%) Red Hat Enterprise Linux
10 2 (1.56%) Windows Server 2012
11 1 (0.78%) Android
11 1 (0.78%) Mac OS X
11 1 (0.78%) VMS
Processes & Methodologies
1 26 (20.31%) Customer Service
2 16 (12.50%) ITIL
3 12 (9.38%) Cybersecurity
4 11 (8.59%) Problem-Solving
5 9 (7.03%) Mobile Device Management
6 8 (6.25%) Security Monitoring
7 7 (5.47%) Infrastructure Engineering
7 7 (5.47%) Service Delivery
8 5 (3.91%) Data Privacy
8 5 (3.91%) DevOps
8 5 (3.91%) ITSM
9 4 (3.13%) Agile
9 4 (3.13%) Antivirus Management
9 4 (3.13%) Asset Management
9 4 (3.13%) Mentoring
9 4 (3.13%) Network Management
9 4 (3.13%) Server Building
9 4 (3.13%) Task Automation
10 3 (2.34%) Disaster Recovery
10 3 (2.34%) Remote Monitoring and Management
Programming Languages
1 10 (7.81%) PowerShell
2 8 (6.25%) SQL
3 2 (1.56%) Java
4 1 (0.78%) Bicep
Qualifications
1 31 (24.22%) Security Cleared
2 27 (21.09%) SC Cleared
3 15 (11.72%) DV Cleared
4 12 (9.38%) Degree
5 11 (8.59%) Microsoft Certification
6 8 (6.25%) CCNA
6 8 (6.25%) Cisco Certification
7 5 (3.91%) Azure Certification
8 4 (3.13%) DBS Check
9 3 (2.34%) ITIL Certification
9 3 (2.34%) MCSA
10 2 (1.56%) Computer Science Degree
10 2 (1.56%) Dell Certification
10 2 (1.56%) MCP
11 1 (0.78%) A+ Certification
11 1 (0.78%) ACMT
11 1 (0.78%) CCNP
11 1 (0.78%) MCITP
11 1 (0.78%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 8 (6.25%) SLA
2 3 (2.34%) Cyber Essentials
3 2 (1.56%) ISO 9000
System Software
1 73 (57.03%) Active Directory
2 21 (16.41%) Hyper-V
3 12 (9.38%) VMware Infrastructure
4 4 (3.13%) Virtual Desktop
4 4 (3.13%) XenApp
5 3 (2.34%) VMware ESXi
6 2 (1.56%) VMware Workstation
6 2 (1.56%) XenDesktop
7 1 (0.78%) Docker
7 1 (0.78%) Firmware
Systems Management
1 31 (24.22%) Microsoft Intune
2 15 (11.72%) SCCM
3 3 (2.34%) FortiGate
3 3 (2.34%) Jamf Pro
3 3 (2.34%) SmoothWall
4 2 (1.56%) Active Directory Federation Services
4 2 (1.56%) SCOM
4 2 (1.56%) SCSM
4 2 (1.56%) WSUS
5 1 (0.78%) Autotask
5 1 (0.78%) Kubernetes
5 1 (0.78%) MaaS360
5 1 (0.78%) Norton AntiVirus
5 1 (0.78%) vCenter Server
Vendors
1 76 (59.38%) Microsoft
2 39 (30.47%) Cisco
3 21 (16.41%) VMware
4 15 (11.72%) Juniper
5 12 (9.38%) SolarWinds
6 8 (6.25%) HP
7 7 (5.47%) Dell
8 6 (4.69%) Citrix
8 6 (4.69%) Google
8 6 (4.69%) Meraki
8 6 (4.69%) Palo Alto
8 6 (4.69%) Sophos
9 5 (3.91%) Bloomberg
10 4 (3.13%) Apple
10 4 (3.13%) Fujitsu
10 4 (3.13%) Veeam
11 3 (2.34%) iManage
11 3 (2.34%) SonicWALL
11 3 (2.34%) Symantec
12 2 (1.56%) CheckPoint