2nd Line Engineer Jobs

Second Line Engineer
UK

The median Second Line Engineer salary in the UK is £34,000 per year, according to job vacancies posted during the 6 months leading to 26 October 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
26 Oct 2024
Same period 2023 Same period 2022
Rank 500 411 631
Rank change year-on-year -89 +220 -3
Permanent jobs requiring a 2nd Line Engineer 300 410 597
As % of all permanent jobs advertised in the UK 0.39% 0.70% 0.42%
As % of the Job Titles category 0.42% 0.73% 0.44%
Number of salaries quoted 227 383 570
10th Percentile £27,500 £26,250 £26,250
25th Percentile £29,125 £28,500 £28,500
Median annual salary (50th Percentile) £34,000 £32,500 £32,500
Median % change year-on-year +4.62% - +12.07%
75th Percentile £40,000 £37,750 £37,500
90th Percentile £45,000 £40,000 £42,500
UK excluding London median annual salary £32,500 £30,875 £31,500
% change year-on-year +5.26% -1.98% +14.55%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 72,160 56,195 134,726
% of permanent jobs with a recognized job title 94.93% 95.71% 95.50%
Number of salaries quoted 37,655 40,750 78,298
10th Percentile £31,250 £31,750 £32,500
25th Percentile £42,500 £42,874 £45,000
Median annual salary (50th Percentile) £56,250 £60,000 £60,000
Median % change year-on-year -6.25% - +4.35%
75th Percentile £75,000 £80,000 £80,000
90th Percentile £93,900 £97,500 £97,500
UK excluding London median annual salary £50,055 £52,500 £52,500
% change year-on-year -4.66% - +5.00%

2nd Line Engineer
Job Vacancy Trend

Job postings that featured 2nd Line Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for 2nd Line Engineer in the UK

2nd Line Engineer
Salary Trend

3-month moving average salary quoted in jobs citing 2nd Line Engineer.

Salary trend for 2nd Line Engineer in the UK

2nd Line Engineer
Salary Histogram

Salary distribution for jobs citing 2nd Line Engineer over the 6 months to 26 October 2024.

Salary histogram for 2nd Line Engineer in the UK

2nd Line Engineer
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Engineer within the UK over the 6 months to 26 October 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -128 291 £34,000 +4.62% 99
UK excluding London -86 224 £32,500 +5.26% 94
London -20 76 £40,000 +11.11% 9
South East -49 75 £32,000 +6.67% 30
Midlands -16 46 £30,000 -6.25% 11
North of England -37 43 £32,500 +8.33% 20
Work from Home -25 41 £33,000 +3.13% 34
South West -4 32 £33,250 +4.72% 21
West Midlands -17 28 £30,000 -7.69% 6
North West -40 22 £32,500 +8.33% 13
Yorkshire +17 21 £32,500 +8.33% 5
East of England -68 19 £32,500 -4.41% 12
East Midlands -18 18 £34,000 +6.25% 5
Scotland -8 5 £36,500 +25.86% 3
Wales +34 4 £27,500 -19.71% 2

2nd Line Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 26 October 2024, 2nd Line Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Engineer in the job title.

1 200 (66.67%) Windows
2 199 (66.33%) Active Directory
3 196 (65.33%) Microsoft
4 185 (61.67%) Microsoft 365
5 122 (40.67%) Azure
6 111 (37.00%) Windows Server
7 96 (32.00%) VMware
8 87 (29.00%) VMware Infrastructure
9 85 (28.33%) Social Skills
10 82 (27.33%) Microsoft Exchange
11 75 (25.00%) Customer Service
12 74 (24.67%) SharePoint
12 74 (24.67%) Windows 10
13 65 (21.67%) Security Cleared
13 65 (21.67%) Hyper-V
14 63 (21.00%) Problem-Solving
15 61 (20.33%) Firewall
16 55 (18.33%) Cisco
17 51 (17.00%) WAN
18 47 (15.67%) Microsoft Intune
19 44 (14.67%) LAN
20 41 (13.67%) DNS
21 39 (13.00%) AWS
22 37 (12.33%) SC Cleared
23 35 (11.67%) Microsoft Office
24 34 (11.33%) Entra ID
25 33 (11.00%) TCP/IP
26 32 (10.67%) VPN
27 28 (9.33%) Analytical Skills
28 27 (9.00%) SCCM

2nd Line Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 82 (27.33%) Microsoft Exchange
2 74 (24.67%) SharePoint
3 13 (4.33%) SharePoint 2010
3 13 (4.33%) SharePoint 2013
4 2 (0.67%) Confluence
4 2 (0.67%) Exchange Server 2010
4 2 (0.67%) Exchange Server 2013
5 1 (0.33%) IBM Domino
5 1 (0.33%) Skype for Business
Applications
1 35 (11.67%) Microsoft Office
2 13 (4.33%) Microsoft Excel
3 3 (1.00%) Microsoft PowerPoint
4 1 (0.33%) Chatbot
Business Applications
1 2 (0.67%) Remedy ITSM
2 1 (0.33%) Dynamics CRM
2 1 (0.33%) Dynamics GP
Cloud Services
1 185 (61.67%) Microsoft 365
2 122 (40.67%) Azure
3 39 (13.00%) AWS
4 34 (11.33%) Entra ID
5 24 (8.00%) OneDrive
6 21 (7.00%) GCP
6 21 (7.00%) SaaS
7 12 (4.00%) Serverless
8 10 (3.33%) Mimecast
9 9 (3.00%) Dynamics 365
10 8 (2.67%) Power Platform
11 7 (2.33%) Cloud Computing
12 5 (1.67%) Google Workspace
12 5 (1.67%) WhatsApp
13 3 (1.00%) PowerApps
14 2 (0.67%) IaaS
15 1 (0.33%) Dropbox
Communications & Networking
1 61 (20.33%) Firewall
2 51 (17.00%) WAN
3 44 (14.67%) LAN
4 41 (13.67%) DNS
5 33 (11.00%) TCP/IP
6 32 (10.67%) VPN
7 22 (7.33%) DHCP
8 17 (5.67%) Wi-Fi
9 12 (4.00%) VoIP
10 7 (2.33%) BGP
10 7 (2.33%) PBX
10 7 (2.33%) SAN
10 7 (2.33%) VLAN
11 5 (1.67%) OSPF
11 5 (1.67%) WLAN
12 4 (1.33%) Internet
12 4 (1.33%) Remote Desktop
13 3 (1.00%) Asterisk PBX
13 3 (1.00%) IP Telephony
13 3 (1.00%) Wireless
Database & Business Intelligence
1 10 (3.33%) Amazon RDS
2 6 (2.00%) SQL Server
3 3 (1.00%) Power BI
Development Applications
1 3 (1.00%) JIRA
General
1 85 (28.33%) Social Skills
2 28 (9.33%) Analytical Skills
3 19 (6.33%) Finance
4 13 (4.33%) Telecoms
5 10 (3.33%) Games
5 10 (3.33%) Organisational Skills
6 9 (3.00%) Law
6 9 (3.00%) Manufacturing
7 8 (2.67%) Military
8 6 (2.00%) Legal
9 5 (1.67%) Inclusion and Diversity
10 4 (1.33%) Public Sector
10 4 (1.33%) Retail
11 3 (1.00%) Local Government
12 2 (0.67%) Financial Institution
13 1 (0.33%) Electronics
13 1 (0.33%) Marketing
Libraries, Frameworks & Software Standards
1 2 (0.67%) JSON
1 2 (0.67%) XML
Miscellaneous
1 24 (8.00%) Driving Licence
2 11 (3.67%) Smartphone
3 6 (2.00%) BYOD
3 6 (2.00%) PKI
3 6 (2.00%) Self-Motivation
4 5 (1.67%) EPoS
4 5 (1.67%) Video Conferencing
5 4 (1.33%) Management Information System
6 3 (1.00%) Onboarding
6 3 (1.00%) Replication
7 2 (0.67%) CCTV
7 2 (0.67%) Fat Client
7 2 (0.67%) Thin Client
8 1 (0.33%) CMDB
8 1 (0.33%) NHS
8 1 (0.33%) Public Cloud
Operating Systems
1 200 (66.67%) Windows
2 111 (37.00%) Windows Server
3 74 (24.67%) Windows 10
4 15 (5.00%) Windows Server 2016
5 12 (4.00%) Windows Server 2012
5 12 (4.00%) Windows Server 2019
6 11 (3.67%) Windows 7
7 8 (2.67%) Android
7 8 (2.67%) Apple iOS
8 5 (1.67%) Linux
9 4 (1.33%) CentOS
9 4 (1.33%) Mac OS X
9 4 (1.33%) Windows 8
9 4 (1.33%) Windows Server 2008
10 2 (0.67%) Mac OS
Processes & Methodologies
1 75 (25.00%) Customer Service
2 63 (21.00%) Problem-Solving
3 27 (9.00%) ITIL
4 21 (7.00%) Infrastructure Engineering
5 17 (5.67%) ITSM
6 16 (5.33%) Mobile Device Management
7 15 (5.00%) Collaborative Working
7 15 (5.00%) Server Virtualisation
7 15 (5.00%) Service Delivery
8 14 (4.67%) Proactive Monitoring
9 13 (4.33%) Problem Management
10 12 (4.00%) Cybersecurity
11 11 (3.67%) Security Patching
11 11 (3.67%) Server Building
12 10 (3.33%) Service Management
13 8 (2.67%) Network Monitoring
13 8 (2.67%) Remote Monitoring and Management
14 7 (2.33%) Computer Science
14 7 (2.33%) Infrastructure Management
14 7 (2.33%) Load Balancing
Programming Languages
1 24 (8.00%) SQL
2 7 (2.33%) PowerShell
3 1 (0.33%) Python
Qualifications
1 65 (21.67%) Security Cleared
2 37 (12.33%) SC Cleared
3 25 (8.33%) Microsoft Certification
4 20 (6.67%) CCNA
4 20 (6.67%) Cisco Certification
5 13 (4.33%) MCITP
5 13 (4.33%) MCSE
6 12 (4.00%) Degree
7 11 (3.67%) DV Cleared
8 10 (3.33%) CCNP
9 8 (2.67%) DBS Check
9 8 (2.67%) JNCIA
10 7 (2.33%) Azure Certification
11 6 (2.00%) Computer Science Degree
12 4 (1.33%) A+ Certification
13 3 (1.00%) Network+ Certification
14 2 (0.67%) BPSS Clearance
14 2 (0.67%) Citrix Certification
14 2 (0.67%) ITIL Foundation Certificate
15 1 (0.33%) MCSA
Quality Assurance & Compliance
1 25 (8.33%) SLA
2 10 (3.33%) GDPR
3 3 (1.00%) Cyber Essentials
4 2 (0.67%) ISO/IEC 27001
5 1 (0.33%) COBIT
System Software
1 199 (66.33%) Active Directory
2 87 (29.00%) VMware Infrastructure
3 65 (21.67%) Hyper-V
4 15 (5.00%) XenApp
4 15 (5.00%) XenDesktop
5 10 (3.33%) VMware ESXi
6 5 (1.67%) Virtual Desktop
7 4 (1.33%) Microsoft Virtual Server
7 4 (1.33%) Virtual Machines
7 4 (1.33%) Virtual Servers
7 4 (1.33%) vSphere
8 2 (0.67%) VMware Workstation
Systems Management
1 47 (15.67%) Microsoft Intune
2 27 (9.00%) SCCM
3 12 (4.00%) Kubernetes
4 6 (2.00%) vCenter Server
5 5 (1.67%) Nagios
6 4 (1.33%) Autotask
6 4 (1.33%) FortiGate
6 4 (1.33%) Jamf Pro
6 4 (1.33%) WSUS
7 3 (1.00%) Backup Exec
Vendors
1 196 (65.33%) Microsoft
2 96 (32.00%) VMware
3 55 (18.33%) Cisco
4 25 (8.33%) Google
5 24 (8.00%) Citrix
6 22 (7.33%) Dell
7 17 (5.67%) Juniper
8 16 (5.33%) HP
8 16 (5.33%) Meraki
9 15 (5.00%) Symantec
10 11 (3.67%) Bloomberg
11 10 (3.33%) Veeam
12 8 (2.67%) Apple
13 7 (2.33%) Fortinet
14 6 (2.00%) Palo Alto
14 6 (2.00%) WatchGuard
15 5 (1.67%) Aruba
15 5 (1.67%) SolarWinds
15 5 (1.67%) Sophos
16 4 (1.33%) ServiceNow