2nd Line Engineer Jobs

Second Line Engineer
UK

The median Second Line Engineer salary in the UK is £32,500 per year, according to job vacancies posted during the 6 months leading to 24 July 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
24 Jul 2024
Same period 2023 Same period 2022
Rank 482 444 792
Rank change year-on-year -38 +348 -126
Permanent jobs requiring a 2nd Line Engineer 412 533 553
As % of all permanent jobs advertised in the UK 0.45% 0.65% 0.31%
As % of the Job Titles category 0.47% 0.71% 0.33%
Number of salaries quoted 362 499 526
10th Percentile £26,250 £26,250 £25,750
25th Percentile £27,750 £28,500 £27,000
Median annual salary (50th Percentile) £32,500 £32,500 £32,000
Median % change year-on-year - +1.56% +13.27%
75th Percentile £36,500 £38,000 £36,188
90th Percentile £40,000 £41,500 £41,000
UK excluding London median annual salary £31,000 £32,000 £30,500
% change year-on-year -3.13% +4.92% +10.91%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 87,229 74,951 168,159
% of permanent jobs with a recognized job title 94.83% 91.81% 95.47%
Number of salaries quoted 59,408 51,881 87,939
10th Percentile £30,000 £32,500 £32,500
25th Percentile £40,000 £43,800 £43,750
Median annual salary (50th Percentile) £54,700 £60,000 £60,000
Median % change year-on-year -8.83% - +9.09%
75th Percentile £71,250 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £52,500 £51,500
% change year-on-year -4.76% +1.94% +8.42%

2nd Line Engineer
Job Vacancy Trend

Job postings that featured 2nd Line Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for 2nd Line Engineer in the UK

2nd Line Engineer
Salary Trend

3-month moving average salary quoted in jobs citing 2nd Line Engineer.

Salary trend for 2nd Line Engineer in the UK

2nd Line Engineer
Salary Histogram

Salary distribution for jobs citing 2nd Line Engineer over the 6 months to 24 July 2024.

Salary histogram for 2nd Line Engineer in the UK

2nd Line Engineer
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Engineer within the UK over the 6 months to 24 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -42 387 £32,500 - 89
UK excluding London -25 348 £31,000 -3.13% 88
South East -65 85 £30,000 -4.76% 26
North of England +21 80 £32,000 +6.67% 23
Midlands +19 68 £30,000 -6.25% 10
London -13 65 £37,000 +5.71% 7
South West -10 58 £30,750 -14.58% 19
West Midlands +17 46 £30,000 -6.25% 7
Work from Home +13 43 £32,500 - 37
North West -5 37 £30,000 - 9
Yorkshire +55 36 £32,500 +17.75% 11
East of England -15 34 £32,500 -4.41% 6
East Midlands -29 22 £32,500 +4.84% 3
Wales +44 14 £27,500 - 2
North East -15 7 £29,000 -3.33% 5
Scotland -57 6 £33,000 +10.00% 5
Northern Ireland +26 3 £35,000 +7.69%

2nd Line Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 24 July 2024, 2nd Line Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Engineer in the job title.

1 282 (68.45%) Windows
2 277 (67.23%) Microsoft
3 264 (64.08%) Active Directory
4 257 (62.38%) Microsoft 365
5 154 (37.38%) Azure
5 154 (37.38%) Social Skills
6 131 (31.80%) Windows Server
7 127 (30.83%) Problem-Solving
8 114 (27.67%) VMware
9 112 (27.18%) SharePoint
9 112 (27.18%) Windows 10
10 111 (26.94%) Customer Service
11 103 (25.00%) Microsoft Exchange
12 88 (21.36%) VMware Infrastructure
13 79 (19.17%) Firewall
14 76 (18.45%) Microsoft Office
14 76 (18.45%) Hyper-V
15 71 (17.23%) WAN
16 66 (16.02%) Microsoft Intune
17 62 (15.05%) LAN
18 61 (14.81%) Entra ID
19 58 (14.08%) Microsoft Certification
20 55 (13.35%) Cisco
20 55 (13.35%) Security Cleared
21 54 (13.11%) DNS
22 52 (12.62%) Degree
23 47 (11.41%) Analytical Skills
24 46 (11.17%) Citrix
24 46 (11.17%) Wi-Fi
25 45 (10.92%) AWS

2nd Line Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 112 (27.18%) SharePoint
2 103 (25.00%) Microsoft Exchange
3 18 (4.37%) SharePoint 2010
3 18 (4.37%) SharePoint 2013
4 6 (1.46%) Confluence
5 4 (0.97%) Jupyter
6 3 (0.73%) Exchange Server 2010
6 3 (0.73%) Exchange Server 2013
7 1 (0.24%) Exchange Server 2007
7 1 (0.24%) IBM Domino
7 1 (0.24%) JOnAS
7 1 (0.24%) Skype for Business
Applications
1 76 (18.45%) Microsoft Office
2 20 (4.85%) Microsoft Excel
3 2 (0.49%) InfoPath
3 2 (0.49%) Microsoft PowerPoint
3 2 (0.49%) Spreadsheet
Business Applications
1 1 (0.24%) Dynamics AX
1 1 (0.24%) Dynamics CRM
Cloud Services
1 257 (62.38%) Microsoft 365
2 154 (37.38%) Azure
3 61 (14.81%) Entra ID
4 45 (10.92%) AWS
5 41 (9.95%) OneDrive
6 34 (8.25%) GCP
7 13 (3.16%) Dynamics 365
7 13 (3.16%) SaaS
8 9 (2.18%) Serverless
9 8 (1.94%) Cloud Computing
10 5 (1.21%) Google Workspace
11 4 (0.97%) Mimecast
12 3 (0.73%) Azure Sentinel
12 3 (0.73%) Power Platform
13 2 (0.49%) IaaS
14 1 (0.24%) Azure DevOps
14 1 (0.24%) Dropbox
14 1 (0.24%) PowerApps
14 1 (0.24%) WhatsApp
Communications & Networking
1 79 (19.17%) Firewall
2 71 (17.23%) WAN
3 62 (15.05%) LAN
4 54 (13.11%) DNS
5 46 (11.17%) Wi-Fi
6 35 (8.50%) DHCP
7 34 (8.25%) VPN
8 31 (7.52%) TCP/IP
9 27 (6.55%) Network Security
10 19 (4.61%) VLAN
11 16 (3.88%) VoIP
12 15 (3.64%) IPsec
13 13 (3.16%) BGP
13 13 (3.16%) MPLS
14 11 (2.67%) Internet
15 10 (2.43%) SAN
16 9 (2.18%) PBX
16 9 (2.18%) Wireless
17 7 (1.70%) NAS
17 7 (1.70%) SD-WAN
Database & Business Intelligence
1 15 (3.64%) Amazon RDS
2 12 (2.91%) SQL Server
3 4 (0.97%) Metabase
4 3 (0.73%) MariaDB
4 3 (0.73%) MySQL
5 2 (0.49%) Power BI
6 1 (0.24%) Relational Database
Development Applications
1 10 (2.43%) JIRA
2 4 (0.97%) Visual Studio Code
General
1 154 (37.38%) Social Skills
2 47 (11.41%) Analytical Skills
3 28 (6.80%) Manufacturing
4 26 (6.31%) Finance
5 21 (5.10%) Organisational Skills
6 17 (4.13%) Legal
7 15 (3.64%) Law
7 15 (3.64%) Telecoms
8 10 (2.43%) Games
9 7 (1.70%) Documentation Skills
10 5 (1.21%) Public Sector
10 5 (1.21%) Retail
11 4 (0.97%) Marketing
12 3 (0.73%) Electronics
12 3 (0.73%) Inclusion and Diversity
12 3 (0.73%) Local Government
13 2 (0.49%) Financial Institution
14 1 (0.24%) Banking
Libraries, Frameworks & Software Standards
1 3 (0.73%) XML
2 2 (0.49%) .NET
2 2 (0.49%) COM
2 2 (0.49%) HTML
2 2 (0.49%) HTML5
2 2 (0.49%) JSON
3 1 (0.24%) ARM Templates
3 1 (0.24%) CSS
Miscellaneous
1 29 (7.04%) Onboarding
2 25 (6.07%) Driving Licence
3 15 (3.64%) EPoS
4 13 (3.16%) Smartphone
5 11 (2.67%) PKI
6 10 (2.43%) Self-Motivation
7 9 (2.18%) Replication
8 8 (1.94%) Management Information System
9 6 (1.46%) Clustering
10 5 (1.21%) Public Cloud
11 4 (0.97%) Raspberry Pi
12 3 (0.73%) BYOD
12 3 (0.73%) Video Conferencing
13 2 (0.49%) iPad
13 2 (0.49%) Team-Oriented Environment
14 1 (0.24%) Data Centre
14 1 (0.24%) Enterprise Storage
14 1 (0.24%) Hedge funds
14 1 (0.24%) Hybrid Cloud
14 1 (0.24%) Linux Command Line
Operating Systems
1 282 (68.45%) Windows
2 131 (31.80%) Windows Server
3 112 (27.18%) Windows 10
4 41 (9.95%) Mac OS
5 33 (8.01%) Windows Server 2012
6 22 (5.34%) Linux
7 20 (4.85%) Apple iOS
7 20 (4.85%) Windows Server 2019
8 15 (3.64%) Android
9 13 (3.16%) Windows Server 2016
10 12 (2.91%) Windows 7
11 6 (1.46%) Windows Server 2008
12 5 (1.21%) CentOS
12 5 (1.21%) Mac OS X
13 4 (0.97%) Windows 8
14 1 (0.24%) VMS
14 1 (0.24%) Windows Mobile
Processes & Methodologies
1 127 (30.83%) Problem-Solving
2 111 (26.94%) Customer Service
3 41 (9.95%) ITIL
4 37 (8.98%) Computer Science
5 27 (6.55%) Mobile Device Management
6 20 (4.85%) Server Virtualisation
7 15 (3.64%) Logistics
8 14 (3.40%) Problem Management
9 13 (3.16%) Cybersecurity
10 11 (2.67%) Infrastructure Engineering
10 11 (2.67%) ITSM
10 11 (2.67%) Service Delivery
10 11 (2.67%) Service Management
11 10 (2.43%) Antivirus Management
12 9 (2.18%) Project Delivery
12 9 (2.18%) Time Management
13 8 (1.94%) Disaster Recovery
13 8 (1.94%) Incident Management
13 8 (1.94%) Proactive Monitoring
14 7 (1.70%) Server Management
Programming Languages
1 26 (6.31%) SQL
2 18 (4.37%) PowerShell
3 7 (1.70%) Python
4 3 (0.73%) JavaScript
5 2 (0.49%) Bash
5 2 (0.49%) R
6 1 (0.24%) Bicep
6 1 (0.24%) C++
6 1 (0.24%) Perl
Qualifications
1 58 (14.08%) Microsoft Certification
2 55 (13.35%) Security Cleared
3 52 (12.62%) Degree
4 38 (9.22%) DBS Check
5 36 (8.74%) Computer Science Degree
6 34 (8.25%) SC Cleared
7 33 (8.01%) A+ Certification
8 27 (6.55%) MCP
9 18 (4.37%) MCITP
9 18 (4.37%) MCSE
10 16 (3.88%) CCNA
10 16 (3.88%) Cisco Certification
11 10 (2.43%) CCNP
12 4 (0.97%) Azure Certification
12 4 (0.97%) HND
13 3 (0.73%) CompTIA Security+
13 3 (0.73%) Network+ Certification
14 2 (0.49%) MCDST
15 1 (0.24%) DV Cleared
15 1 (0.24%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 23 (5.58%) SLA
2 11 (2.67%) GDPR
3 3 (0.73%) Cyber Essentials
4 1 (0.24%) ISO/IEC 27001
4 1 (0.24%) PCI DSS
System Software
1 264 (64.08%) Active Directory
2 88 (21.36%) VMware Infrastructure
3 76 (18.45%) Hyper-V
4 18 (4.37%) XenDesktop
5 16 (3.88%) XenApp
6 12 (2.91%) VMware ESXi
7 10 (2.43%) vSphere
8 6 (1.46%) Virtual Desktop
9 5 (1.21%) VMware Workstation
10 2 (0.49%) Virtual Machines
11 1 (0.24%) Firmware
11 1 (0.24%) Terminal Services
11 1 (0.24%) VMware NSX
Systems Management
1 66 (16.02%) Microsoft Intune
2 40 (9.71%) SCCM
3 9 (2.18%) Jamf Pro
3 9 (2.18%) Kubernetes
4 6 (1.46%) Failover Clustering
5 5 (1.21%) Autotask
6 4 (0.97%) SmoothWall
7 3 (0.73%) NetBackup
7 3 (0.73%) vCenter Server
8 2 (0.49%) Backup Exec
8 2 (0.49%) FortiGate
8 2 (0.49%) WSUS
9 1 (0.24%) Dell DRAC
9 1 (0.24%) Opsgenie
Vendors
1 277 (67.23%) Microsoft
2 114 (27.67%) VMware
3 55 (13.35%) Cisco
4 46 (11.17%) Citrix
5 31 (7.52%) Google
6 28 (6.80%) HP
7 27 (6.55%) Dell
8 22 (5.34%) Veeam
9 18 (4.37%) Symantec
10 16 (3.88%) Apple
10 16 (3.88%) Juniper
11 14 (3.40%) Meraki
12 13 (3.16%) Sophos
13 8 (1.94%) Bloomberg
14 6 (1.46%) Datto
15 5 (1.21%) ESET
15 5 (1.21%) Remedy
16 4 (0.97%) Sage
16 4 (0.97%) Salesforce
16 4 (0.97%) Veritas