Period
to 19 November 2017

The median annual salary for a Customer Engineer was £32,500 in advertised job vacancies during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Customer Engineer
UK
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 1104 1118 1228
Rank change year-on-year +14 +110 -78
Permanent jobs requiring a Customer Engineer 94 100 80
As % of all permanent IT jobs advertised in the UK 0.053% 0.053% 0.037%
As % of the Job Titles category 0.055% 0.055% 0.038%
Number of salaries quoted 75 79 69
UK median annual salary £32,500 £28,500 £25,000
Median salary % change year-on-year +14.04% +14.00% -13.79%
10th Percentile £21,250 £22,900 £17,000
90th Percentile £75,000 £49,050 £44,000
UK excluding London median annual salary £26,000 £28,500 £27,000
% change year-on-year -8.77% +5.56% -10.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 170720 182020 210826
% of permanent IT jobs with a recognized job title 95.77% 96.48% 96.45%
Number of salaries quoted 136880 152336 175085
UK median annual salary £48,000 £47,500 £45,000
Median salary % change year-on-year +1.05% +5.56% -
10th Percentile £27,500 £27,000 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,500
% change year-on-year - +4.94% +1.25%

Customer Engineer
Job Vacancy Trend

Job postings that featured Customer Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Customer Engineer in the UK

Customer Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engineer.

Salary trend for Customer Engineer in the UK

Customer Engineer
Salary Histogram

The salary distribution of IT jobs citing Customer Engineer over the 6 months to 19 November 2017.

Salary histogram for Customer Engineer in the UK

Customer Engineer
Top 12 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engineer within the UK over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +33 84 £32,500 +14.04% 4
London +20 48 £41,000 +42.61%
UK excluding London +17 37 £26,000 -8.77% 4
South East +28 19 £31,250 +9.65% 2
North of England +8 7 £26,000 +40.54% 1
North West - 7 £26,000 - 1
South West +31 4 £35,000 +42.86%
East of England +17 4 £36,000 +2.86% 1
Midlands +35 2 £20,500 -29.91%
West Midlands +16 1 £21,000 -28.21%
Scotland -7 1 £31,500 +10.53%
East Midlands - 1 £20,000 -

Customer Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 19 November 2017, Customer Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Customer Engineer in the job title.

1 42 (44.68%) Linux
2 34 (36.17%) Windows
3 27 (28.72%) Finance
4 25 (26.60%) Microsoft Office
4 25 (26.60%) TCP/IP
5 24 (25.53%) DNS
6 22 (23.40%) SQL
7 20 (21.28%) Unix
7 20 (21.28%) SLA
8 19 (20.21%) Microsoft
9 18 (19.15%) Analytical Skills
10 17 (18.09%) Windows 10
10 17 (18.09%) VPN
10 17 (18.09%) Telecoms
11 16 (17.02%) MySQL
12 15 (15.96%) Firewall
13 14 (14.89%) Cisco
13 14 (14.89%) Root Cause Analysis
14 13 (13.83%) LAN
14 13 (13.83%) Oracle
14 13 (13.83%) Windows Server
15 12 (12.77%) Linux Command Line
15 12 (12.77%) Java
15 12 (12.77%) HTTP
15 12 (12.77%) Marketing
16 11 (11.70%) Banking
16 11 (11.70%) Google
16 11 (11.70%) FIX Protocol
16 11 (11.70%) SWIFT
16 11 (11.70%) Active Directory

Customer Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (10.64%) Skype for Business
2 7 (7.45%) OpenStack
2 7 (7.45%) WordPress
3 6 (6.38%) Cloud Foundry
4 3 (3.19%) Apache
4 3 (3.19%) Exchange Server 2013
4 3 (3.19%) MS Exchange
5 2 (2.13%) Confluence
5 2 (2.13%) IIS
5 2 (2.13%) lighttpd
6 1 (1.06%) JBoss
6 1 (1.06%) MQSeries
6 1 (1.06%) SharePoint
6 1 (1.06%) WebSphere
Applications
1 25 (26.60%) Microsoft Office
2 9 (9.57%) Microsoft Excel
2 9 (9.57%) Microsoft PowerPoint
Cloud Services
1 10 (10.64%) Amazon AWS
1 10 (10.64%) G Suite
2 8 (8.51%) Cloud Computing
3 7 (7.45%) SaaS
4 4 (4.26%) Microsoft Azure
5 3 (3.19%) IBM Cloud
5 3 (3.19%) Office 365
5 3 (3.19%) SoftLayer
6 2 (2.13%) Catchpoint
7 1 (1.06%) GitHub
7 1 (1.06%) Google Cloud Platform
Communications & Networking
1 25 (26.60%) TCP/IP
2 24 (25.53%) DNS
3 17 (18.09%) VPN
4 15 (15.96%) Firewall
5 13 (13.83%) LAN
6 12 (12.77%) HTTP
7 11 (11.70%) DHCP
8 10 (10.64%) ADSL
8 10 (10.64%) Cisco ASA
8 10 (10.64%) DSL
8 10 (10.64%) SAN
8 10 (10.64%) VoIP
9 8 (8.51%) Internet
9 8 (8.51%) SSL
10 7 (7.45%) IPsec
11 4 (4.26%) FIX Connectivity
12 3 (3.19%) WAN
12 3 (3.19%) Wireless
13 2 (2.13%) VLAN
14 1 (1.06%) Network Security
Database & Business Intelligence
1 16 (17.02%) MySQL
2 6 (6.38%) SQL Server
3 3 (3.19%) PostgreSQL
3 3 (3.19%) RDBMS
3 3 (3.19%) Relational Database
4 2 (2.13%) Big Data
5 1 (1.06%) BigQuery
5 1 (1.06%) Data Warehouse
5 1 (1.06%) Oracle Database
Development Applications
1 2 (2.13%) JIRA
General
1 27 (28.72%) Finance
2 17 (18.09%) Telecoms
3 12 (12.77%) Marketing
4 11 (11.70%) Banking
5 10 (10.64%) Electronics
6 9 (9.57%) Manufacturing
7 3 (3.19%) Back Office
7 3 (3.19%) French Language
8 1 (1.06%) Financial Institution
8 1 (1.06%) Games
8 1 (1.06%) German Language
8 1 (1.06%) Italian Language
8 1 (1.06%) Spanish Language
Libraries, Frameworks & Software Standards
1 11 (11.70%) FIX Protocol
1 11 (11.70%) HTML
2 10 (10.64%) CSS
3 8 (8.51%) XML
4 7 (7.45%) LAMP
4 7 (7.45%) LEMP Stack
5 5 (5.32%) .NET
6 3 (3.19%) JSON
6 3 (3.19%) SOAP
7 2 (2.13%) DOM
8 1 (1.06%) DHTML
8 1 (1.06%) Node.js
8 1 (1.06%) RabbitMQ
8 1 (1.06%) REST
8 1 (1.06%) Web Services
Miscellaneous
1 18 (19.15%) Analytical Skills
2 12 (12.77%) Linux Command Line
3 11 (11.70%) SWIFT
4 8 (8.51%) Data Centre
5 6 (6.38%) Private Cloud
6 5 (5.32%) Computer Science
6 5 (5.32%) Fixed Income
7 3 (3.19%) Derivative
7 3 (3.19%) Management Information System
7 3 (3.19%) Mobile Computing
7 3 (3.19%) Virtual Team
8 1 (1.06%) Driving Licence
8 1 (1.06%) Embedded Systems
8 1 (1.06%) Equity Derivative
8 1 (1.06%) Hedge funds
8 1 (1.06%) iPhone
8 1 (1.06%) Robotics
8 1 (1.06%) Smartphone
8 1 (1.06%) Tandem
8 1 (1.06%) Wiki
Operating Systems
1 42 (44.68%) Linux
2 34 (36.17%) Windows
3 20 (21.28%) Unix
4 17 (18.09%) Windows 10
5 13 (13.83%) Windows Server
6 10 (10.64%) Windows Server 2003
6 10 (10.64%) Windows XP
7 5 (5.32%) Windows 7
8 4 (4.26%) Windows 8
8 4 (4.26%) Windows Server 2008
8 4 (4.26%) Windows Server 2012
9 1 (1.06%) AIX
9 1 (1.06%) Solaris
Processes & Methodologies
1 14 (14.89%) Root Cause Analysis
2 10 (10.64%) Digital Marketing
3 9 (9.57%) API Integration
3 9 (9.57%) Business Intelligence
3 9 (9.57%) Programme Management
4 8 (8.51%) Anti-Money Laundering
4 8 (8.51%) ETL
4 8 (8.51%) Knowledge Management
4 8 (8.51%) Problem Management
5 7 (7.45%) Creative Problem-Solving
5 7 (7.45%) DevOps
5 7 (7.45%) ITIL
6 6 (6.38%) Software Engineering
6 6 (6.38%) Time Management
7 5 (5.32%) Performance Metrics
7 5 (5.32%) Product Management
7 5 (5.32%) Project Management
8 4 (4.26%) Data Management
9 3 (3.19%) Data Security
9 3 (3.19%) Information Security
Programming Languages
1 22 (23.40%) SQL
2 12 (12.77%) Java
3 10 (10.64%) Bash Shell
4 8 (8.51%) PHP
4 8 (8.51%) Shell Script
5 7 (7.45%) C
6 6 (6.38%) JavaScript
6 6 (6.38%) Python
7 5 (5.32%) C++
8 3 (3.19%) C#
9 2 (2.13%) Perl
Qualifications
1 10 (10.64%) PhD
2 8 (8.51%) Degree
3 6 (6.38%) CCNA
3 6 (6.38%) Cisco Certification
4 5 (5.32%) Microsoft Certification
5 4 (4.26%) MCTS
6 3 (3.19%) HNC
6 3 (3.19%) HND
6 3 (3.19%) PMI Certification
6 3 (3.19%) PMP
7 1 (1.06%) Computer Science Degree
7 1 (1.06%) Linux+ Certification
7 1 (1.06%) MCSA
7 1 (1.06%) MCSE
7 1 (1.06%) SC Cleared
7 1 (1.06%) Security Cleared
Quality Assurance & Compliance
1 20 (21.28%) SLA
2 10 (10.64%) QA
3 1 (1.06%) EMIR
3 1 (1.06%) MiFID
3 1 (1.06%) SEPA
System Software
1 11 (11.70%) Active Directory
2 10 (10.64%) XenServer
3 3 (3.19%) Hyper-V
3 3 (3.19%) VMware Infrastructure
4 1 (1.06%) Docker
4 1 (1.06%) Virtual Machines
Systems Management
1 10 (10.64%) Backup Exec
1 10 (10.64%) XenMobile
2 1 (1.06%) Kubernetes
2 1 (1.06%) Systems Management Server (SMS)
Vendors
1 19 (20.21%) Microsoft
2 14 (14.89%) Cisco
3 13 (13.83%) Oracle
4 11 (11.70%) Citrix
4 11 (11.70%) Google
5 10 (10.64%) HP
5 10 (10.64%) Palo Alto
5 10 (10.64%) SAP
5 10 (10.64%) Veeam
5 10 (10.64%) VMware
6 5 (5.32%) Apple
6 5 (5.32%) Salesforce.com
7 3 (3.19%) AVG
7 3 (3.19%) Meraki
8 1 (1.06%) CheckPoint
8 1 (1.06%) Dell
8 1 (1.06%) IBM
8 1 (1.06%) Nintex
8 1 (1.06%) Wallstreet Suite
8 1 (1.06%) WatchGuard