Period
to 20 August 2018

The following table provides summary statistics for contract job vacancies with a requirement for Fault Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Fault Management over the 6 months to 20 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Fault Management
UK
6 months to
20 Aug 2018
Same period 2017 Same period 2016
Rank 841 789 823
Rank change year-on-year -52 +34 -17
Contract jobs citing Fault Management 46 71 100
As % of all contract IT jobs advertised in the UK 0.045% 0.074% 0.092%
As % of the Processes & Methodologies category 0.052% 0.087% 0.11%
Number of daily rates quoted 20 22 30
UK median daily rate £285 £361 £380
Median daily rate % change year-on-year -21.11% -4.93% +0.40%
10th Percentile £246 £330 £178
90th Percentile £440 £400 £438
UK excluding London median daily rate £325 £361 £380
% change year-on-year -10.03% -4.93% +24.59%
Number of hourly rates quoted 4 16 3
UK median hourly rate £16.00 £39.50 £20.00
Median hourly rate % change year-on-year -59.49% +97.50% -
UK excluding London median hourly rate £19.00 £39.50 £20.00
% change year-on-year -51.90% +97.50% -

Fault Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Contract vacancies with a requirement for process or methodology skills 88,137 81,858 92,070
As % of all contract IT jobs advertised in the UK 86.22% 85.56% 84.86%
Number of daily rates quoted 58,117 53,624 60,753
UK median daily rate £450 £450 £425
Median daily rate % change year-on-year - +5.88% +6.25%
10th Percentile £300 £275 £263
90th Percentile £638 £625 £600
UK excluding London median daily rate £425 £400 £400
% change year-on-year +6.25% - +6.67%
Number of hourly rates quoted 2,365 2,065 2,308
UK median hourly rate £21.00 £24.86 £23.50
Median hourly rate % change year-on-year -15.53% +5.79% +8.82%
10th Percentile £11.17 £11.42 £11.25
90th Percentile £50.00 £50.25 £47.91
UK excluding London median hourly rate £20.00 £25.00 £24.00
% change year-on-year -20.00% +4.17% +10.91%

Fault Management
Job Vacancy Trend

Job postings citing Fault Management as a percentage of all IT jobs advertised.

Job vacancy trend for Fault Management in the UK

Fault Management
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Fault Management.

Contractor daily rate trend for Fault Management in the UK

Fault Management
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Fault Management over the 6 months to 20 August 2018.

Contractor daily rate histogram for Fault Management in the UK

Fault Management
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Fault Management.

Contractor hourly rate trend for Fault Management in the UK

Fault Management
Top 10 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Fault Management within the UK over the 6 months to 20 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -23 45 £285 -21.38% 12
UK excluding London -52 33 £325 -10.03% 9
South East -2 26 £420 +16.67%
London -28 13 £268 -26.21% 3
East of England -15 4 £268 -27.46% 1
North West -13 1 - - 2
West Midlands -22 1 - - 3
Midlands -26 1 - - 4
North of England -27 1 - - 4
Scotland -50 1 - -

For the 6 months to 20 August 2018, IT contractor jobs citing Fault Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for Fault Management.

1 16 (34.78%) Linux
1 16 (34.78%) Telecoms
2 14 (30.43%) Cisco
2 14 (30.43%) Configuration Management
2 14 (30.43%) Data Centre
3 13 (28.26%) SLA
4 11 (23.91%) Microsoft Office
5 10 (21.74%) SC Cleared
5 10 (21.74%) Security Cleared
6 9 (19.57%) Capacity Management
6 9 (19.57%) ITIL
6 9 (19.57%) Huawei
7 8 (17.39%) Unix
7 8 (17.39%) Oracle
7 8 (17.39%) Network Management
8 7 (15.22%) Functional Testing
8 7 (15.22%) Remedy
8 7 (15.22%) Degree
8 7 (15.22%) Network Design
8 7 (15.22%) Back Office
9 6 (13.04%) Change Management
9 6 (13.04%) Billing
9 6 (13.04%) Microsoft
9 6 (13.04%) WAN
9 6 (13.04%) Problem-Solving
10 5 (10.87%) Oracle Linux
10 5 (10.87%) HP Data Protector
10 5 (10.87%) Mandarin Language
10 5 (10.87%) Virtual Servers
10 5 (10.87%) IBM

Fault Management
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.17%) IIS
1 1 (2.17%) JBoss
1 1 (2.17%) MS Exchange
1 1 (2.17%) WildFly
Applications
1 11 (23.91%) Microsoft Office
2 1 (2.17%) Microsoft Project
Business Applications
1 1 (2.17%) Oracle Applications
Communications & Networking
1 6 (13.04%) WAN
2 5 (10.87%) SAN
3 4 (8.70%) Value-Added Service
3 4 (8.70%) VoIP
4 3 (6.52%) Broadband
4 3 (6.52%) LAN
5 2 (4.35%) BGP
5 2 (4.35%) DWDM
5 2 (4.35%) EIGRP
5 2 (4.35%) Firewall
5 2 (4.35%) Internet
5 2 (4.35%) MPLS
5 2 (4.35%) OSPF
5 2 (4.35%) RIP
5 2 (4.35%) SDH
5 2 (4.35%) TCP/IP
5 2 (4.35%) VPLS
5 2 (4.35%) VPN
6 1 (2.17%) 4G
6 1 (2.17%) LTE
Database & Business Intelligence
1 3 (6.52%) Oracle Database
2 1 (2.17%) Data Warehouse
2 1 (2.17%) Oracle Database 12c
2 1 (2.17%) SQL Server
General
1 16 (34.78%) Telecoms
2 7 (15.22%) Back Office
3 6 (13.04%) Billing
4 5 (10.87%) Mandarin Language
5 3 (6.52%) Finance
6 1 (2.17%) Electronics
6 1 (2.17%) Front Office
6 1 (2.17%) Publishing
Job Titles
1 6 (13.04%) Architect
1 6 (13.04%) Support Specialist
2 5 (10.87%) BSS Architect
2 5 (10.87%) Support Engineer
2 5 (10.87%) Telecoms Architect
3 4 (8.70%) Analyst
3 4 (8.70%) Back Office Engineer
3 4 (8.70%) Enterprise Architect
3 4 (8.70%) Incident Manager
3 4 (8.70%) OSS Architect
3 4 (8.70%) VAS Engineer
3 4 (8.70%) Voice Engineer
4 3 (6.52%) 2nd Line Support
4 3 (6.52%) 2nd Line Support Engineer
4 3 (6.52%) Administrator
4 3 (6.52%) Data Centre Engineer
4 3 (6.52%) Major Incident Manager
4 3 (6.52%) Server Specialist
4 3 (6.52%) Server Support
4 3 (6.52%) Server Support Specialist
Libraries, Frameworks & Software Standards
1 1 (2.17%) Middleware
1 1 (2.17%) Web Services
Miscellaneous
1 14 (30.43%) Data Centre
2 4 (8.70%) Self-Motivation
3 3 (6.52%) Driving Licence
3 3 (6.52%) Greenfield Project
4 1 (2.17%) Client/Server
4 1 (2.17%) Management Information System
Operating Systems
1 16 (34.78%) Linux
2 8 (17.39%) Unix
3 5 (10.87%) AIX
3 5 (10.87%) HPUX
3 5 (10.87%) Oracle Linux
3 5 (10.87%) Windows
4 4 (8.70%) Windows Server
5 2 (4.35%) Windows Server 2012
6 1 (2.17%) Windows 7
6 1 (2.17%) Windows Server 2008
Processes & Methodologies
1 14 (30.43%) Configuration Management
2 9 (19.57%) Capacity Management
2 9 (19.57%) ITIL
3 8 (17.39%) Network Management
4 7 (15.22%) Functional Testing
4 7 (15.22%) Network Design
5 6 (13.04%) Change Management
5 6 (13.04%) Problem-Solving
6 5 (10.87%) Enterprise Architecture
6 5 (10.87%) Incident Management
6 5 (10.87%) Service Management
7 4 (8.70%) CRM
7 4 (8.70%) ITIL V3
7 4 (8.70%) Problem Management
7 4 (8.70%) Service Delivery
8 3 (6.52%) Line Management
8 3 (6.52%) Performance Management
9 2 (4.35%) Data Management
9 2 (4.35%) Matrix Management
9 2 (4.35%) Matrix Organization
Programming Languages
1 2 (4.35%) PL/SQL
1 2 (4.35%) SQL
2 1 (2.17%) Java
2 1 (2.17%) Perl
2 1 (2.17%) PowerShell
Qualifications
1 10 (21.74%) SC Cleared
1 10 (21.74%) Security Cleared
2 7 (15.22%) Degree
3 4 (8.70%) ITIL Foundation Certificate
4 3 (6.52%) BPSS Clearance
4 3 (6.52%) CCNA
4 3 (6.52%) Cisco Certification
4 3 (6.52%) DV Cleared
5 2 (4.35%) BC Cleared
5 2 (4.35%) CCIP
5 2 (4.35%) CCNP
5 2 (4.35%) DBS Check
5 2 (4.35%) JNCIS
6 1 (2.17%) ITIL Certification
Quality Assurance & Compliance
1 13 (28.26%) SLA
System Software
1 5 (10.87%) Virtual Servers
2 1 (2.17%) Active Directory
2 1 (2.17%) VMware ESXi
2 1 (2.17%) VMware Infrastructure
Systems Management
1 5 (10.87%) HP Data Protector
2 2 (4.35%) Data Guard
3 1 (2.17%) SCCM
Vendors
1 14 (30.43%) Cisco
2 9 (19.57%) Huawei
3 8 (17.39%) Oracle
4 7 (15.22%) Remedy
5 6 (13.04%) Microsoft
6 5 (10.87%) HP
6 5 (10.87%) IBM
7 3 (6.52%) Avaya
8 2 (4.35%) Capita
8 2 (4.35%) Ericsson
8 2 (4.35%) Juniper
8 2 (4.35%) Nortel
8 2 (4.35%) VMware
9 1 (2.17%) Alcatel-Lucent
9 1 (2.17%) Citrix
9 1 (2.17%) Nokia