IT Support Technician Contracts

IT Support Technician
UK

The median IT Support Technician daily rate in the UK is £200 according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 507 581 768
Rank change year-on-year +74 +187 -123
Contract jobs requiring an IT Support Technician 72 119 92
As % of all contract jobs advertised in the UK 0.17% 0.20% 0.10%
As % of the Job Titles category 0.18% 0.21% 0.11%
Number of daily rates quoted 42 81 60
10th Percentile £125 £130 £131
25th Percentile £135 £153 £144
Median daily rate (50th Percentile) £200 £188 £160
Median % change year-on-year +6.67% +17.19% +21.90%
75th Percentile £217 £205 £175
90th Percentile £244 £243 £234
UK excluding London median daily rate £200 £180 £160
% change year-on-year +11.11% +12.50% +28.00%
Number of hourly rates quoted 21 5 9
10th Percentile - £15.46 £13.83
25th Percentile £7.43 £18.03 £16.25
Median hourly rate £11.50 £20.00 £17.50
Median % change year-on-year -42.50% +14.29% +14.19%
75th Percentile £15.65 £21.00 £20.51
90th Percentile £16.00 £21.22 £21.16
UK excluding London median hourly rate £11.50 £19.03 £17.50
% change year-on-year -39.57% +8.74% +16.67%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,413 56,730 84,732
% of contract IT jobs with a recognized job title 92.78% 94.61% 95.50%
Number of daily rates quoted 26,320 39,605 59,435
10th Percentile £275 £313 £313
25th Percentile £408 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £726
UK excluding London median daily rate £490 £500 £475
% change year-on-year -2.00% +5.26% +11.76%
Number of hourly rates quoted 2,653 1,602 2,109
10th Percentile £12.86 £14.25 £12.50
25th Percentile £16.30 £19.28 £15.50
Median hourly rate £35.96 £45.00 £23.00
Median % change year-on-year -20.09% +95.65% +0.24%
75th Percentile £60.25 £65.75 £48.75
90th Percentile £72.50 £75.50 £63.00
UK excluding London median hourly rate £38.00 £42.37 £19.50
% change year-on-year -10.30% +117.26% +2.47%

IT Support Technician
Job Vacancy Trend

Job postings that featured IT Support Technician in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Technician in the UK

IT Support Technician
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing IT Support Technician.

Daily rate trend for IT Support Technician in the UK

IT Support Technician
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support Technician over the 6 months to 26 April 2024.

Daily rate histogram for IT Support Technician in the UK

IT Support Technician
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing IT Support Technician.

Hourly rate trend for IT Support Technician in the UK

IT Support Technician
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support Technician over the 6 months to 26 April 2024.

Hourly rate histogram for IT Support Technician in the UK

IT Support Technician
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Technician within the UK over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +102 69 £200 - 75
UK excluding London +38 64 £200 +11.11% 71
South East +22 29 £200 -2.44% 13
North of England +46 21 £150 +2.74% 19
North West +28 9 £128 -27.14% 8
Work from Home +114 8 £200 - 11
Midlands +27 8 £236 +73.39% 9
North East +27 7 £150 +28.21% 4
London +95 6 £125 -41.86% 8
West Midlands +35 5 £260 - 8
Yorkshire - 5 £153 - 8
South West +17 3 £180 +9.77% 11
East of England +10 3 £200 +14.29% 15
East Midlands +16 2 - - 1
Scotland +33 1 - - 4
Wales -3 1 £213 +28.79% 2

IT Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 26 April 2024, IT Support Technician contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring IT Support Technician in the job title.

1 41 (56.94%) Windows
2 34 (47.22%) Microsoft
3 27 (37.50%) Problem-Solving
4 26 (36.11%) Active Directory
5 22 (30.56%) Microsoft 365
6 17 (23.61%) Social Skills
7 15 (20.83%) Microsoft Office
8 13 (18.06%) Windows 10
9 10 (13.89%) SCCM
10 9 (12.50%) Microsoft Intune
11 7 (9.72%) iPhone
11 7 (9.72%) DBS Check
11 7 (9.72%) Analytical Skills
11 7 (9.72%) Driving Licence
11 7 (9.72%) Mathematics
11 7 (9.72%) Customer Service
12 6 (8.33%) Network Security
12 6 (8.33%) Time Management
12 6 (8.33%) Wireless
12 6 (8.33%) Linux
12 6 (8.33%) Windows Server
12 6 (8.33%) MobileIron
13 5 (6.94%) Azure
13 5 (6.94%) Android
13 5 (6.94%) Security Cleared
13 5 (6.94%) Office Automation
13 5 (6.94%) Citrix
13 5 (6.94%) Information Security
14 4 (5.56%) Smartphone
14 4 (5.56%) Video Conferencing

IT Support Technician Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.56%) Microsoft Exchange
1 4 (5.56%) SharePoint
2 2 (2.78%) IBM Domino
Applications
1 15 (20.83%) Microsoft Office
2 3 (4.17%) Microsoft Excel
2 3 (4.17%) Microsoft PowerPoint
3 1 (1.39%) Acrobat
Cloud Services
1 22 (30.56%) Microsoft 365
2 5 (6.94%) Azure
3 3 (4.17%) Google Workspace
3 3 (4.17%) OneDrive
4 1 (1.39%) Mimecast
4 1 (1.39%) Power Platform
4 1 (1.39%) PowerApps
Communications & Networking
1 6 (8.33%) Network Security
1 6 (8.33%) Wireless
2 3 (4.17%) LAN
2 3 (4.17%) WAN
3 2 (2.78%) TCP/IP
4 1 (1.39%) DHCP
4 1 (1.39%) DNS
4 1 (1.39%) MPLS
4 1 (1.39%) SNMP
4 1 (1.39%) SSL
4 1 (1.39%) VPN
4 1 (1.39%) WebEx
Development Applications
1 1 (1.39%) MSI
General
1 17 (23.61%) Social Skills
2 7 (9.72%) Analytical Skills
3 4 (5.56%) Manufacturing
4 3 (4.17%) Aviation
5 2 (2.78%) Inclusion and Diversity
6 1 (1.39%) Electronics
6 1 (1.39%) Public Sector
Libraries, Frameworks & Software Standards
1 1 (1.39%) Software Packaging
Miscellaneous
1 7 (9.72%) Driving Licence
1 7 (9.72%) iPhone
2 4 (5.56%) Smartphone
2 4 (5.56%) Video Conferencing
3 3 (4.17%) Onboarding
3 3 (4.17%) Self-Motivation
4 1 (1.39%) Learning Management System
Operating Systems
1 41 (56.94%) Windows
2 13 (18.06%) Windows 10
3 6 (8.33%) Linux
3 6 (8.33%) Windows Server
4 5 (6.94%) Android
5 3 (4.17%) Mac OS
6 2 (2.78%) Apple iOS
7 1 (1.39%) Windows Server 2012
Processes & Methodologies
1 27 (37.50%) Problem-Solving
2 7 (9.72%) Customer Service
2 7 (9.72%) Mathematics
3 6 (8.33%) Time Management
4 5 (6.94%) Information Security
4 5 (6.94%) Office Automation
5 3 (4.17%) Asset Management
5 3 (4.17%) Decision-Making
6 2 (2.78%) ITIL
6 2 (2.78%) Logistics
6 2 (2.78%) Mobile Device Management
6 2 (2.78%) Network Optimisation
6 2 (2.78%) Root Cause Analysis
6 2 (2.78%) Service Management
6 2 (2.78%) Vulnerability Scanning
7 1 (1.39%) Agile
7 1 (1.39%) Computer Science
7 1 (1.39%) Cybersecurity
7 1 (1.39%) Malware Detection/Protection
7 1 (1.39%) Service Delivery
Programming Languages
1 1 (1.39%) PowerShell
Qualifications
1 7 (9.72%) DBS Check
2 5 (6.94%) Security Cleared
3 4 (5.56%) SC Cleared
4 2 (2.78%) Degree
5 1 (1.39%) HNC
5 1 (1.39%) MCDST
5 1 (1.39%) MCP
5 1 (1.39%) Microsoft Certification
Quality Assurance & Compliance
1 3 (4.17%) Disclosure Scotland
2 2 (2.78%) SLA
3 1 (1.39%) Cyber Essentials
3 1 (1.39%) ISO/IEC 27001
System Software
1 26 (36.11%) Active Directory
2 1 (1.39%) Terminal Server
Systems Management
1 10 (13.89%) SCCM
2 9 (12.50%) Microsoft Intune
Vendors
1 34 (47.22%) Microsoft
2 6 (8.33%) MobileIron
3 5 (6.94%) Citrix
4 3 (4.17%) Ariba
4 3 (4.17%) Google
4 3 (4.17%) SAP
5 2 (2.78%) Apple
5 2 (2.78%) Lotus
5 2 (2.78%) ServiceNow
6 1 (1.39%) Adobe
6 1 (1.39%) BT
6 1 (1.39%) Cisco
6 1 (1.39%) Dell
6 1 (1.39%) HP
6 1 (1.39%) Meraki
6 1 (1.39%) NETGEAR
6 1 (1.39%) SolarWinds
6 1 (1.39%) Sophos
6 1 (1.39%) Veeam
6 1 (1.39%) VMware