Period
to 18 November 2018

The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for ITIL V3 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL V3 over the 6 months to 18 November 2018 with a comparison to the same period in the previous 2 years.

ITIL Version 3
East of England > Hertfordshire
6 months to
18 Nov 2018
Same period 2017 Same period 2016
Rank 189 185 173
Rank change year-on-year -4 -12 +37
Permanent jobs citing ITIL V3 15 30 46
As % of all permanent IT jobs advertised in Hertfordshire 0.39% 0.69% 1.03%
As % of the Processes & Methodologies category 0.43% 0.78% 1.14%
Number of salaries quoted 5 29 43
Hertfordshire median annual salary £55,000 £50,000 £45,000
Median salary % change year-on-year +10.00% +11.11% -
10th Percentile £40,006 £39,050 £40,250
90th Percentile £62,500 £72,500 £62,500
East of England median annual salary £30,000 £45,000 £45,000
% change year-on-year -33.33% - -2.54%

ITIL V3 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Permanent vacancies with a requirement for process or methodology skills 3,485 3,838 4,021
As % of all permanent IT jobs advertised in Hertfordshire 90.33% 87.85% 89.96%
Number of salaries quoted 2,692 3,239 3,321
Hertfordshire median annual salary £50,000 £47,500 £49,000
Median salary % change year-on-year +5.26% -3.06% +5.95%
10th Percentile £27,000 £27,200 £27,500
90th Percentile £75,000 £71,250 £72,500
East of England median annual salary £47,500 £46,902 £45,000
% change year-on-year +1.27% +4.23% -

ITIL V3
Job Vacancy Trend in Hertfordshire

Job postings citing ITIL V3 as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for ITIL V3 in Hertfordshire

ITIL V3
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3 in Hertfordshire.

Salary trend for ITIL V3 in Hertfordshire

ITIL V3
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing ITIL V3 in Hertfordshire over the 6 months to 18 November 2018.

Salary histogram for ITIL V3 in Hertfordshire

ITIL V3
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL V3 within the Hertfordshire region over the 6 months to 18 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +2 6 - - 1
Hatfield +4 3 £60,000 -14.29%
Welwyn Garden City - 3 £38,132 -
Baldock - 1 - -
Sawbridgeworth - 1 £55,000 -
ITIL V3
East of England

For the 6 months to 18 November 2018, IT jobs citing ITIL V3 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region with a requirement for ITIL V3.

1 15 (100.00%) ITIL
2 11 (73.33%) Microsoft
2 11 (73.33%) Service Management
3 10 (66.67%) ITSM
3 10 (66.67%) Active Directory
3 10 (66.67%) Windows
4 8 (53.33%) Office 365
5 7 (46.67%) Management Information System
5 7 (46.67%) Change Management
5 7 (46.67%) Disaster Recovery
5 7 (46.67%) VMware
6 6 (40.00%) Information Security
6 6 (40.00%) Service Delivery
6 6 (40.00%) Microsoft Office
6 6 (40.00%) DHCP
6 6 (40.00%) Apple
6 6 (40.00%) SLA
6 6 (40.00%) Microsoft Certification
6 6 (40.00%) Skype for Business
6 6 (40.00%) Mobile Device Management
6 6 (40.00%) Data Centre
6 6 (40.00%) Skype
6 6 (40.00%) ISO/IEC 27001
6 6 (40.00%) Video Conferencing
6 6 (40.00%) VMware Infrastructure
6 6 (40.00%) Android
6 6 (40.00%) Organisational Learning
6 6 (40.00%) Decision-Making
6 6 (40.00%) Infrastructure Engineering
7 5 (33.33%) Continuous Improvement

ITIL V3
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (40.00%) Skype for Business
2 2 (13.33%) Exchange Server 2013
3 1 (6.67%) CMS
Applications
1 6 (40.00%) Microsoft Office
2 2 (13.33%) Microsoft Excel
2 2 (13.33%) MS Visio
Cloud Services
1 8 (53.33%) Office 365
2 4 (26.67%) Microsoft Azure
3 1 (6.67%) Amazon AWS
3 1 (6.67%) IaaS
Communications & Networking
1 6 (40.00%) DHCP
1 6 (40.00%) Skype
2 5 (33.33%) DNS
2 5 (33.33%) Firewall
3 4 (26.67%) LAN
3 4 (26.67%) Wireless
4 3 (20.00%) TCP/IP
5 2 (13.33%) Network Security
5 2 (13.33%) Remote Desktop
5 2 (13.33%) SAN
5 2 (13.33%) VoIP
5 2 (13.33%) VPN
5 2 (13.33%) WAN
6 1 (6.67%) Fibre Channel
Database & Business Intelligence
1 4 (26.67%) SQL Server
2 2 (13.33%) MySQL
2 2 (13.33%) SQL Server 2008
General
1 2 (13.33%) Back Office
2 1 (6.67%) Finance
Job Titles
1 6 (40.00%) Infrastructure Engineer
2 4 (26.67%) IT Engineer
2 4 (26.67%) Support Engineer
3 3 (20.00%) Analyst
3 3 (20.00%) IT Manager
3 3 (20.00%) IT Operations Manager
3 3 (20.00%) IT Services Manager
3 3 (20.00%) Operations Manager
3 3 (20.00%) Senior Analyst
3 3 (20.00%) Service Manager
3 3 (20.00%) Service Operations Manager
4 2 (13.33%) Infrastructure Support
4 2 (13.33%) Infrastructure Support Engineer
4 2 (13.33%) IT Analyst
4 2 (13.33%) IT Support
4 2 (13.33%) IT Support Engineer
4 2 (13.33%) Network Engineer
4 2 (13.33%) Network Infrastructure Engineer
4 2 (13.33%) Service Analyst
4 2 (13.33%) Service Desk Analyst
Miscellaneous
1 7 (46.67%) Management Information System
2 6 (40.00%) Data Centre
2 6 (40.00%) Video Conferencing
3 4 (26.67%) BYOD
3 4 (26.67%) Smartphone
4 3 (20.00%) Replication
5 2 (13.33%) Clustering
5 2 (13.33%) Handset
6 1 (6.67%) Analytical Skills
Operating Systems
1 10 (66.67%) Windows
2 6 (40.00%) Android
3 4 (26.67%) Apple iOS
3 4 (26.67%) Windows 10
3 4 (26.67%) Windows 7
3 4 (26.67%) Windows Server 2008
3 4 (26.67%) Windows Server 2012
4 3 (20.00%) Windows Server
5 2 (13.33%) Linux
5 2 (13.33%) Ubuntu
Processes & Methodologies
1 15 (100.00%) ITIL
2 11 (73.33%) Service Management
3 10 (66.67%) ITSM
4 7 (46.67%) Change Management
4 7 (46.67%) Disaster Recovery
5 6 (40.00%) Decision-Making
5 6 (40.00%) Information Security
5 6 (40.00%) Infrastructure Engineering
5 6 (40.00%) Mobile Device Management
5 6 (40.00%) Organisational Learning
5 6 (40.00%) Service Delivery
6 5 (33.33%) Continuous Improvement
7 4 (26.67%) Business Continuity
7 4 (26.67%) Proactive Monitoring
8 3 (20.00%) People Management
8 3 (20.00%) Problem Management
8 3 (20.00%) Problem-Solving
9 2 (13.33%) Infrastructure Monitoring
9 2 (13.33%) Security Testing
9 2 (13.33%) Time Management
Programming Languages
1 3 (20.00%) PowerShell
2 2 (13.33%) SQL
Qualifications
1 6 (40.00%) Microsoft Certification
2 4 (26.67%) Degree
2 4 (26.67%) ITIL Foundation Certificate
2 4 (26.67%) MOS
3 2 (13.33%) MCSE
4 1 (6.67%) CCNA
4 1 (6.67%) Cisco Certification
4 1 (6.67%) MCSA
4 1 (6.67%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 6 (40.00%) ISO/IEC 27001
1 6 (40.00%) SLA
2 1 (6.67%) PMO
System Software
1 10 (66.67%) Active Directory
2 6 (40.00%) VMware Infrastructure
3 4 (26.67%) Firmware
4 3 (20.00%) vSphere
5 2 (13.33%) BitLocker
5 2 (13.33%) Microsoft Virtual Server
5 2 (13.33%) Virtual Servers
6 1 (6.67%) Hyper-V
6 1 (6.67%) Terminal Services
6 1 (6.67%) VMware ESXi
6 1 (6.67%) XenApp
Systems Management
1 3 (20.00%) SCCM
2 2 (13.33%) McAfee ePO
2 2 (13.33%) Microsoft Intune
2 2 (13.33%) Opscode Chef
2 2 (13.33%) Puppet
2 2 (13.33%) SolarWinds Orion
2 2 (13.33%) WhatsUp Gold
3 1 (6.67%) Failover Clustering
3 1 (6.67%) Microsoft Clustering
3 1 (6.67%) Norton AntiVirus
3 1 (6.67%) SCOM
3 1 (6.67%) Tivoli
3 1 (6.67%) Tivoli Storage Manager
Vendors
1 11 (73.33%) Microsoft
2 7 (46.67%) VMware
3 6 (40.00%) Apple
4 4 (26.67%) Fortinet
5 2 (13.33%) Aruba
5 2 (13.33%) Avaya
5 2 (13.33%) Juniper
5 2 (13.33%) McAfee
5 2 (13.33%) Mitel
5 2 (13.33%) Siemens
5 2 (13.33%) SolarWinds
5 2 (13.33%) Veeam
6 1 (6.67%) Cisco
6 1 (6.67%) Citrix
6 1 (6.67%) IBM
6 1 (6.67%) Rackspace
6 1 (6.67%) Symantec