Period
to 21 January 2019

The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for ITIL V3 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL V3 over the 6 months to 21 January 2019 with a comparison to the same period in the previous 2 years.

ITIL Version 3
East of England > Hertfordshire
6 months to
21 Jan 2019
Same period 2018 Same period 2017
Rank 161 185 201
Rank change year-on-year +24 +16 +4
Permanent jobs citing ITIL V3 31 23 14
As % of all permanent IT jobs advertised in Hertfordshire 0.87% 0.51% 0.32%
As % of the Processes & Methodologies category 0.98% 0.58% 0.35%
Number of salaries quoted 16 13 14
Hertfordshire median annual salary £60,000 £50,000 £55,000
Median salary % change year-on-year +20.00% -9.09% +15.79%
10th Percentile £34,713 £43,800 £42,500
90th Percentile £66,250 £68,110 £68,500
East of England median annual salary £40,750 £42,000 £50,000
% change year-on-year -2.98% -16.00% +5.26%

ITIL V3 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Permanent vacancies with a requirement for process or methodology skills 3,179 3,999 3,978
As % of all permanent IT jobs advertised in Hertfordshire 89.00% 89.52% 90.49%
Number of salaries quoted 2,462 3,392 3,283
Hertfordshire median annual salary £50,000 £50,000 £50,000
10th Percentile £26,250 £27,000 £27,000
90th Percentile £75,000 £71,250 £72,500
East of England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

ITIL V3
Job Vacancy Trend in Hertfordshire

Job postings citing ITIL V3 as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for ITIL V3 in Hertfordshire

ITIL V3
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3 in Hertfordshire.

Salary trend for ITIL V3 in Hertfordshire

ITIL V3
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing ITIL V3 in Hertfordshire over the 6 months to 21 January 2019.

Salary histogram for ITIL V3 in Hertfordshire

ITIL V3
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL V3 within the Hertfordshire region over the 6 months to 21 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +11 14 £55,000 +23.60% 2
Hatfield +21 11 £60,000 -2.83% 3
Hemel Hempstead +21 2 £37,500 -25.00% 2
Sawbridgeworth - 1 £55,000 -
Welwyn Garden City - 1 £38,132 -
ITIL V3
East of England

For the 6 months to 21 January 2019, IT jobs citing ITIL V3 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region with a requirement for ITIL V3.

1 31 (100.00%) ITIL
2 23 (74.19%) Service Management
3 18 (58.06%) ITSM
4 14 (45.16%) Microsoft
5 12 (38.71%) People Management
6 11 (35.48%) Service Delivery
6 11 (35.48%) Change Management
6 11 (35.48%) Information Security
6 11 (35.48%) ISO/IEC 27001
7 10 (32.26%) Active Directory
7 10 (32.26%) Windows
8 8 (25.81%) Microsoft Certification
8 8 (25.81%) DHCP
8 8 (25.81%) Business Continuity
9 7 (22.58%) VMware
9 7 (22.58%) SLA
9 7 (22.58%) Firewall
9 7 (22.58%) Disaster Recovery
9 7 (22.58%) Infrastructure Engineering
10 6 (19.35%) Organisational Learning
10 6 (19.35%) Decision-Making
10 6 (19.35%) Office 365
10 6 (19.35%) Skype
10 6 (19.35%) Mobile Device Management
10 6 (19.35%) Data Centre
10 6 (19.35%) Windows Server
10 6 (19.35%) Management Information System
10 6 (19.35%) Microsoft Office
10 6 (19.35%) Video Conferencing
10 6 (19.35%) VMware Infrastructure

ITIL V3
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (19.35%) Skype for Business
2 2 (6.45%) Exchange Server 2013
2 2 (6.45%) MS Exchange
Applications
1 6 (19.35%) Microsoft Office
2 5 (16.13%) Microsoft Excel
3 2 (6.45%) MS Visio
Cloud Services
1 6 (19.35%) Office 365
2 2 (6.45%) Microsoft Azure
3 1 (3.23%) Amazon AWS
3 1 (3.23%) IaaS
Communications & Networking
1 8 (25.81%) DHCP
2 7 (22.58%) Firewall
3 6 (19.35%) Skype
4 5 (16.13%) DNS
5 4 (12.90%) LAN
5 4 (12.90%) SAN
6 2 (6.45%) iSCSI
6 2 (6.45%) Network Security
6 2 (6.45%) VLAN
6 2 (6.45%) VoIP
6 2 (6.45%) WAN
6 2 (6.45%) Wireless
7 1 (3.23%) Fibre Channel
7 1 (3.23%) TCP/IP
Database & Business Intelligence
1 2 (6.45%) MySQL
1 2 (6.45%) SQL Server
General
1 4 (12.90%) Retail
1 4 (12.90%) Telecoms
2 2 (6.45%) Back Office
3 1 (3.23%) Finance
3 1 (3.23%) Legal
Job Titles
1 15 (48.39%) Service Manager
2 11 (35.48%) IT Manager
3 10 (32.26%) IT Operations Manager
3 10 (32.26%) IT Services Manager
3 10 (32.26%) Operations Manager
3 10 (32.26%) Service Operations Manager
4 5 (16.13%) Delivery Manager
4 5 (16.13%) Infrastructure Engineer
4 5 (16.13%) Services Delivery Manager
5 4 (12.90%) Consultant
5 4 (12.90%) IT Engineer
6 3 (9.68%) Cloud Infrastructure Manager
6 3 (9.68%) Infrastructure Delivery Manager
6 3 (9.68%) Infrastructure Manager
6 3 (9.68%) Infrastructure Services Manager
7 2 (6.45%) IT Support Engineer
7 2 (6.45%) ITIL Manager
7 2 (6.45%) Senior Analyst
7 2 (6.45%) Service Desk Analyst
7 2 (6.45%) Service Desk Manager
Miscellaneous
1 6 (19.35%) Data Centre
1 6 (19.35%) Management Information System
1 6 (19.35%) Video Conferencing
2 4 (12.90%) Life Science
2 4 (12.90%) Smartphone
3 3 (9.68%) Replication
4 2 (6.45%) BYOD
4 2 (6.45%) Clustering
4 2 (6.45%) Handset
5 1 (3.23%) Analytical Skills
5 1 (3.23%) EMC VNX
5 1 (3.23%) Self-Motivation
Operating Systems
1 10 (32.26%) Windows
2 6 (19.35%) Windows 7
2 6 (19.35%) Windows Server
3 4 (12.90%) Android
3 4 (12.90%) Apple iOS
3 4 (12.90%) Windows 10
3 4 (12.90%) Windows Server 2008
4 2 (6.45%) Linux
4 2 (6.45%) Ubuntu
4 2 (6.45%) Windows Server 2012
4 2 (6.45%) Windows XP
Processes & Methodologies
1 31 (100.00%) ITIL
2 23 (74.19%) Service Management
3 18 (58.06%) ITSM
4 12 (38.71%) People Management
5 11 (35.48%) Change Management
5 11 (35.48%) Information Security
5 11 (35.48%) Service Delivery
6 8 (25.81%) Business Continuity
7 7 (22.58%) Disaster Recovery
7 7 (22.58%) Infrastructure Engineering
8 6 (19.35%) Decision-Making
8 6 (19.35%) Mobile Device Management
8 6 (19.35%) Organisational Learning
9 5 (16.13%) Data Privacy
9 5 (16.13%) Problem Management
9 5 (16.13%) Risk Management
10 4 (12.90%) Continuous Improvement
10 4 (12.90%) Programme Management
10 4 (12.90%) Security Operations
10 4 (12.90%) Six Sigma
Programming Languages
1 3 (9.68%) PowerShell
2 2 (6.45%) SQL
2 2 (6.45%) VBScript
3 1 (3.23%) VB
Qualifications
1 8 (25.81%) Microsoft Certification
2 4 (12.90%) CGEIT
2 4 (12.90%) CISA
2 4 (12.90%) CISM
2 4 (12.90%) CISSP
2 4 (12.90%) Degree
2 4 (12.90%) ITIL Foundation Certificate
2 4 (12.90%) MBA
2 4 (12.90%) MOS
3 3 (9.68%) CCNA
3 3 (9.68%) Cisco Certification
3 3 (9.68%) VMware Certified Professional (VCP)
4 2 (6.45%) CCAA
4 2 (6.45%) Citrix Certification
4 2 (6.45%) MCP
4 2 (6.45%) MCSE
4 2 (6.45%) MCTS
5 1 (3.23%) MCSA
Quality Assurance & Compliance
1 11 (35.48%) ISO/IEC 27001
2 7 (22.58%) SLA
3 4 (12.90%) GxP
3 4 (12.90%) HIPAA
3 4 (12.90%) ISO 22301
3 4 (12.90%) PCI DSS
3 4 (12.90%) Sarbanes-Oxley
4 1 (3.23%) GDPR
4 1 (3.23%) ISO/IEC 20000
4 1 (3.23%) PMO
System Software
1 10 (32.26%) Active Directory
2 6 (19.35%) VMware Infrastructure
3 4 (12.90%) Firmware
4 2 (6.45%) BitLocker
4 2 (6.45%) Microsoft Virtual Server
4 2 (6.45%) Virtual Servers
5 1 (3.23%) Hyper-V
5 1 (3.23%) Terminal Services
5 1 (3.23%) VMware ESXi
5 1 (3.23%) vSphere
5 1 (3.23%) XenApp
Systems Management
1 4 (12.90%) RSA Archer
2 3 (9.68%) SCCM
3 2 (6.45%) McAfee ePO
3 2 (6.45%) Microsoft Intune
3 2 (6.45%) SolarWinds Orion
4 1 (3.23%) Failover Clustering
4 1 (3.23%) Microsoft Clustering
4 1 (3.23%) Norton AntiVirus
4 1 (3.23%) SCOM
4 1 (3.23%) Tivoli
4 1 (3.23%) Tivoli Storage Manager
Vendors
1 14 (45.16%) Microsoft
2 7 (22.58%) VMware
3 4 (12.90%) Apple
3 4 (12.90%) Fortinet
3 4 (12.90%) ServiceNow
4 3 (9.68%) Cisco
4 3 (9.68%) Citrix
5 2 (6.45%) HP
5 2 (6.45%) McAfee
5 2 (6.45%) Mitel
5 2 (6.45%) SolarWinds
5 2 (6.45%) SonicWALL
6 1 (3.23%) 3PAR
6 1 (3.23%) Brocade
6 1 (3.23%) EMC
6 1 (3.23%) IBM
6 1 (3.23%) jetNEXUS
6 1 (3.23%) Rackspace
6 1 (3.23%) Symantec