Period
to 23 November 2017

The median annual salary for a Support Manager was £47,500 in advertised job vacancies in the South East during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Manager
England > South East
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 501 464 473
Rank change year-on-year -37 +9 +7
Permanent jobs requiring a Support Manager 54 124 188
As % of all permanent IT jobs advertised in the South East 0.18% 0.35% 0.44%
As % of the Job Titles category 0.18% 0.36% 0.46%
Number of salaries quoted 41 119 163
South East median annual salary £47,500 £52,000 £50,000
Median salary % change year-on-year -8.65% +4.00% +21.21%
10th Percentile £27,000 £31,250 £34,200
90th Percentile £68,750 £70,000 £63,750
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% -5.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 29734 34034 41244
% of permanent IT jobs with a recognized job title 96.59% 96.98% 96.88%
Number of salaries quoted 24799 28533 34421
South East median annual salary £45,000 £45,000 £44,000
Median salary % change year-on-year - +2.27% +3.53%
10th Percentile £26,250 £26,250 £25,500
90th Percentile £67,500 £67,500 £65,000
England median annual salary £50,000 £47,500 £46,377
% change year-on-year +5.26% +2.42% +3.06%

Support Manager
Job Vacancy Trend in the South East

Job postings that featured Support Manager in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Support Manager in the South East

Support Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager in the South East.

Salary trend for Support Manager in the South East

Support Manager
Salary Histogram in the South East

The salary distribution of IT jobs citing Support Manager in the South East over the 6 months to 23 November 2017.

Salary histogram for Support Manager in the South East

Support Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Manager within the South East region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +13 19 £45,598 -10.59% 2
Surrey -12 18 £67,500 +58.82% 2
Berkshire +32 14 £45,598 -8.80% 1
Kent +20 9 £50,000 +5.26%
Oxfordshire +4 5 £45,000 -18.18%
West Sussex -13 3 £40,000 -27.27%
East Sussex -20 3 £50,000 -28.57%
Hampshire -1 1 £32,500 -31.58% 2
Middlesex - 1 £36,500 -
Support Manager
England

Support Manager Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 23 November 2017, Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Support Manager in the job title.

1 14 (25.93%) ITIL
1 14 (25.93%) SLA
2 12 (22.22%) Microsoft
2 12 (22.22%) Finance
3 10 (18.52%) Project Management
4 9 (16.67%) Analytical Skills
5 8 (14.81%) Windows
5 8 (14.81%) Microsoft Office
5 8 (14.81%) Risk Management
6 7 (12.96%) Degree
6 7 (12.96%) SQL
7 6 (11.11%) SQL Server
7 6 (11.11%) Back Office
8 5 (9.26%) Software Testing
8 5 (9.26%) Performance Management
8 5 (9.26%) Microsoft Azure
8 5 (9.26%) Line Management
8 5 (9.26%) Monetization
9 4 (7.41%) Windows Server
9 4 (7.41%) Reinsurance
9 4 (7.41%) Office 365
9 4 (7.41%) Change Management
9 4 (7.41%) Linux
9 4 (7.41%) Active Directory
9 4 (7.41%) Business Analysis
9 4 (7.41%) Data Analysis
9 4 (7.41%) Stakeholder Management
9 4 (7.41%) Resource Management
10 3 (5.56%) Mathematics
10 3 (5.56%) Computer Science

Support Manager Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.70%) Apache
1 2 (3.70%) SharePoint
1 2 (3.70%) Tomcat
1 2 (3.70%) WebLogic
1 2 (3.70%) WebSphere
1 2 (3.70%) WebSphere Application Server
2 1 (1.85%) MS Exchange
2 1 (1.85%) Skype for Business
Applications
1 8 (14.81%) Microsoft Office
2 2 (3.70%) Microsoft Excel
3 1 (1.85%) Microsoft PowerPoint
3 1 (1.85%) Microsoft Project
Business Applications
1 1 (1.85%) Dynamics NAV
1 1 (1.85%) Salesforce.com CRM
Cloud Services
1 5 (9.26%) Microsoft Azure
2 4 (7.41%) Office 365
3 2 (3.70%) Amazon AWS
3 2 (3.70%) SaaS
4 1 (1.85%) G Suite
Communications & Networking
1 3 (5.56%) Firewall
2 2 (3.70%) Internet
2 2 (3.70%) LAN
2 2 (3.70%) VLAN
2 2 (3.70%) WAN
3 1 (1.85%) Ethernet
3 1 (1.85%) Intranet
3 1 (1.85%) SMS
3 1 (1.85%) TCP/IP
3 1 (1.85%) Unified Communications
3 1 (1.85%) Wireless
Database & Business Intelligence
1 6 (11.11%) SQL Server
2 1 (1.85%) Apache Cassandra
2 1 (1.85%) Crystal Reports
2 1 (1.85%) Hadoop
2 1 (1.85%) NoSQL
2 1 (1.85%) SQL Server 2012
2 1 (1.85%) SQL Server Reporting Services
General
1 12 (22.22%) Finance
2 6 (11.11%) Back Office
3 3 (5.56%) Pharmaceutical
4 2 (3.70%) Advertising
4 2 (3.70%) Games
4 2 (3.70%) Telecoms
5 1 (1.85%) Retail
Libraries, Frameworks & Software Standards
1 2 (3.70%) AngularJS
1 2 (3.70%) Middleware
1 2 (3.70%) Node.js
1 2 (3.70%) Web Services
Miscellaneous
1 9 (16.67%) Analytical Skills
2 4 (7.41%) Reinsurance
3 3 (5.56%) Algorithms
3 3 (5.56%) Computer Science
3 3 (5.56%) Management Information System
4 2 (3.70%) Enterprise Software
5 1 (1.85%) Driving Licence
5 1 (1.85%) EPoS
5 1 (1.85%) Public Cloud
5 1 (1.85%) Virtual Team
Operating Systems
1 8 (14.81%) Windows
2 4 (7.41%) Linux
2 4 (7.41%) Windows Server
Processes & Methodologies
1 14 (25.93%) ITIL
2 10 (18.52%) Project Management
3 8 (14.81%) Risk Management
4 5 (9.26%) Line Management
4 5 (9.26%) Monetization
4 5 (9.26%) Performance Management
4 5 (9.26%) Software Testing
5 4 (7.41%) Business Analysis
5 4 (7.41%) Change Management
5 4 (7.41%) Data Analysis
5 4 (7.41%) Resource Management
5 4 (7.41%) Stakeholder Management
6 3 (5.56%) Analytics
6 3 (5.56%) CRM
6 3 (5.56%) ERP
6 3 (5.56%) Mathematics
6 3 (5.56%) Performance Testing
6 3 (5.56%) PRINCE2
6 3 (5.56%) Software Engineering
6 3 (5.56%) Statistics
Programming Languages
1 7 (12.96%) SQL
2 1 (1.85%) C
Qualifications
1 7 (12.96%) Degree
2 3 (5.56%) ITIL Certification
3 2 (3.70%) MCSA
3 2 (3.70%) MCSE
3 2 (3.70%) Microsoft Certification
4 1 (1.85%) PRINCE2 Certification
Quality Assurance & Compliance
1 14 (25.93%) SLA
2 2 (3.70%) ISO 9001
2 2 (3.70%) ISO/IEC 27001
3 1 (1.85%) ISO 22301
3 1 (1.85%) ISO/IEC 20000
3 1 (1.85%) PCI DSS
3 1 (1.85%) PMO
3 1 (1.85%) QA
System Software
1 4 (7.41%) Active Directory
2 1 (1.85%) Hyper-V
2 1 (1.85%) vSphere
Systems Management
1 2 (3.70%) Systems Management Server (SMS)
Vendors
1 12 (22.22%) Microsoft
2 3 (5.56%) SolarWinds
3 2 (3.70%) Apple
3 2 (3.70%) VMware
4 1 (1.85%) Citrix
4 1 (1.85%) Epicor
4 1 (1.85%) Google
4 1 (1.85%) Oracle
4 1 (1.85%) Salesforce.com