ISO/IEC 20000 Contracts in England

ISO/IEC 20000 (supersedes BS 15000)
UK > England

The table below provides summary statistics for contract job vacancies advertised in England requiring ISO/IEC 20000 skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ISO/IEC 20000 over the 6 months leading up to 27 August 2025, comparing them to the same period in the previous two years.

6 months to
27 Aug 2025
Same period 2024 Same period 2023
Rank 469 516 603
Rank change year-on-year +47 +87 +168
DemandTrendContract jobs citing ISO/IEC 20000 42 17 21
As % of all contract jobs advertised in England 0.15% 0.051% 0.048%
As % of the Quality Assurance & Compliance category 0.89% 0.39% 0.35%
Number of daily rates quoted 32 13 16
10th Percentile £457 - £331
25th Percentile £519 £500 £525
Median daily rate (50th Percentile) £538 £575 £575
Median % change year-on-year -6.52% - +27.78%
75th Percentile £556 £600 £591
90th Percentile - - £600
UK median daily rate £538 £600 £575
% change year-on-year -10.42% +4.35% +27.78%
Number of hourly rates quoted 0 2 0
Median hourly rate - £27.50 -
UK median hourly rate - £27.50 £48.75
% change year-on-year - -43.59% -

All Quality Assurance and Compliance Skills
England

ISO/IEC 20000 falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in England.

DemandTrendContract vacancies with a requirement for quality assurance or compliance skills 4,728 4,358 6,048
As % of all contract IT jobs advertised in England 17.13% 13.12% 13.83%
Number of daily rates quoted 3,091 2,683 4,104
10th Percentile £285 £300 £325
25th Percentile £400 £406 £425
Median daily rate (50th Percentile) £500 £525 £540
Median % change year-on-year -4.76% -2.78% +2.86%
75th Percentile £619 £638 £668
90th Percentile £725 £750 £775
UK median daily rate £500 £511 £525
% change year-on-year -2.07% -2.74% -
Number of hourly rates quoted 227 250 211
10th Percentile £15.13 £10.95 £15.00
25th Percentile £18.50 £13.20 £19.47
Median hourly rate £31.64 £25.77 £35.50
Median % change year-on-year +22.80% -27.42% +57.78%
75th Percentile £65.00 £62.54 £65.00
90th Percentile £85.45 £70.00 £78.36
UK median hourly rate £30.00 £24.18 £35.00
% change year-on-year +24.07% -30.91% +52.17%

ISO/IEC 20000
Job Vacancy Trend in England

Job postings citing ISO/IEC 20000 as a proportion of all IT jobs advertised in England.

Job vacancy trend for ISO/IEC 20000 in England

ISO/IEC 20000
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ISO/IEC 20000.

Contractor daily rate distribution trend for jobs in England citing ISO/IEC 20000

ISO/IEC 20000
Daily Rate Histogram in England

Daily rate distribution for jobs citing ISO/IEC 20000 in England over the 6 months to 27 August 2025.

Daily rate histogram for ISO/IEC 20000 in England

ISO/IEC 20000
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ISO/IEC 20000.

Contractor hourly rate distribution trend for jobs in England citing ISO/IEC 20000

ISO/IEC 20000
DemandTrendContract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ISO/IEC 20000 within the England region over the 6 months to 27 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
DemandTrendContract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East +29 27 £538 -2.27% 3
London +35 9 £575 -11.54% 3
South West +24 1 - - 2
West Midlands - 1 - -
East of England - 1 £375 -
North of England - 1 - -
Midlands - 1 - -
North West - 1 - -
ISO/IEC 20000
UK

ISO/IEC 20000
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.76%) Apache Airflow
1 2 (4.76%) SharePoint
Business Applications
1 1 (2.38%) Remedy ITSM
Cloud Services
1 3 (7.14%) Azure
2 2 (4.76%) Azure Data Factory
3 1 (2.38%) Microsoft 365
3 1 (2.38%) Power Automate
3 1 (2.38%) Power Platform
Database & Business Intelligence
1 2 (4.76%) Tableau
General
1 7 (16.67%) Public Sector
2 4 (9.52%) Social Skills
3 2 (4.76%) Influencing Skills
4 1 (2.38%) Aerospace
4 1 (2.38%) Analytical Skills
4 1 (2.38%) Finance
4 1 (2.38%) Military
4 1 (2.38%) Presentation Skills
Job Titles
1 32 (76.19%) Architect
2 30 (71.43%) Service Architect
3 3 (7.14%) Data Engineer
4 2 (4.76%) Change Manager
4 2 (4.76%) Designer
4 2 (4.76%) IT Architect
4 2 (4.76%) ITSM Architect
4 2 (4.76%) Lead
4 2 (4.76%) Service Continuity Leader
4 2 (4.76%) Service Designer
4 2 (4.76%) Service Management Architect
4 2 (4.76%) Service Management Designer
5 1 (2.38%) Change and Release Manager
5 1 (2.38%) Development Engineer
5 1 (2.38%) IT Change Manager
5 1 (2.38%) Python Data Engineer
5 1 (2.38%) Python Engineer
5 1 (2.38%) Senior
5 1 (2.38%) Senior Applications Developer
5 1 (2.38%) Software Development Engineer
Libraries, Frameworks & Software Standards
1 1 (2.38%) HTML
1 1 (2.38%) JSON
Miscellaneous
1 2 (4.76%) Algorithms
1 2 (4.76%) Blog
2 1 (2.38%) Analytical Mindset
2 1 (2.38%) Enterprise Software
2 1 (2.38%) Foreign Exchange (FX)
Processes & Methodologies
1 40 (95.24%) ITIL
2 34 (80.95%) Service Management
3 33 (78.57%) Service Design
4 25 (59.52%) IT4IT
4 25 (59.52%) Project Delivery
5 4 (9.52%) ITSM
6 3 (7.14%) Customer Requirements
6 3 (7.14%) Six Sigma
7 2 (4.76%) BCP
7 2 (4.76%) Business Impact Analysis
7 2 (4.76%) Data Modelling
7 2 (4.76%) Disaster Recovery
7 2 (4.76%) Impact Analysis
7 2 (4.76%) Incident Response
7 2 (4.76%) IT Strategy
7 2 (4.76%) Load Balancing
7 2 (4.76%) Runbook
7 2 (4.76%) Service Catalogue
7 2 (4.76%) Technology Strategy
7 2 (4.76%) User Experience
Programming Languages
1 3 (7.14%) SQL
2 2 (4.76%) Python
3 1 (2.38%) JavaScript
Qualifications
1 29 (69.05%) SC Cleared
1 29 (69.05%) Security Cleared
2 2 (4.76%) Degree
3 1 (2.38%) Computer Science Degree
3 1 (2.38%) HNC
3 1 (2.38%) Microsoft Certification
Quality Assurance & Compliance
1 4 (9.52%) ISO/IEC 27001
1 4 (9.52%) SLA
2 3 (7.14%) ISO 9001
3 1 (2.38%) HMG Security Policy Framework
3 1 (2.38%) ISO 22301
3 1 (2.38%) QA
Vendors
1 3 (7.14%) Microsoft
2 2 (4.76%) MicroStrategy
2 2 (4.76%) QAD
2 2 (4.76%) ServiceNow
3 1 (2.38%) BMC
3 1 (2.38%) Remedy