Service Analyst Contracts in the UK excluding London

Service Analyst
UK > UK excluding London

The median Service Analyst daily rate in the UK excluding London is £200, according to job vacancies posted in the 6 months leading up to 2 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
2 May 2025
Same period 2024 Same period 2023
Rank 161 120 134
Rank change year-on-year -41 +14 -25
Contract jobs requiring a Service Analyst 196 390 428
As % of all contract jobs advertised in the UK excluding London 1.53% 1.88% 1.78%
As % of the Job Titles category 1.66% 2.03% 1.89%
Number of daily rates quoted 89 149 221
10th Percentile £140 £125 £120
25th Percentile £150 £150 £135
Median daily rate (50th Percentile) £200 £175 £175
Median % change year-on-year +14.29% - +7.69%
75th Percentile £288 £288 £275
90th Percentile £489 £392 £500
UK median daily rate £206 £200 £225
% change year-on-year +3.13% -11.11% +15.38%
Number of hourly rates quoted 54 192 129
10th Percentile £14.43 £12.86 £12.50
25th Percentile £14.99 £14.16 £13.41
Median hourly rate £15.38 £14.80 £15.50
Median % change year-on-year +3.89% -4.52% +6.90%
75th Percentile £19.08 £18.00 £18.50
90th Percentile £21.46 £21.46 £20.56
UK median hourly rate £15.44 £14.84 £15.50
% change year-on-year +4.04% -4.26% +6.90%

All Contract IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 11,790 19,217 22,597
% of contract IT jobs with a recognized job title 92.17% 92.60% 94.19%
Number of daily rates quoted 7,554 11,733 15,842
10th Percentile £213 £213 £225
25th Percentile £363 £363 £400
Median daily rate (50th Percentile) £475 £493 £500
Median % change year-on-year -3.55% -1.50% +5.26%
75th Percentile £575 £599 £598
90th Percentile £650 £688 £688
UK median daily rate £515 £525 £540
% change year-on-year -1.90% -2.78% +2.86%
Number of hourly rates quoted 829 2,245 1,162
10th Percentile £14.00 £12.50 £13.41
25th Percentile £17.79 £15.75 £18.08
Median hourly rate £28.00 £39.50 £42.43
Median % change year-on-year -29.11% -6.91% +117.60%
75th Percentile £64.52 £61.30 £65.00
90th Percentile £75.00 £73.75 £75.00
UK median hourly rate £29.00 £36.02 £45.00
% change year-on-year -19.49% -19.95% +91.49%

Service Analyst
Job Vacancy Trend in the UK excluding London

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Analyst in the UK excluding London

Service Analyst
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Service Analyst in the UK excluding London.

Daily rate trend for Service Analyst in the UK excluding London

Service Analyst
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Service Analyst in the UK excluding London over the 6 months to 2 May 2025.

Daily rate histogram for Service Analyst in the UK excluding London

Service Analyst
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Service Analyst in the UK excluding London.

Hourly rate trend for Service Analyst in the UK excluding London

Service Analyst
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing Service Analyst in the UK excluding London over the 6 months to 2 May 2025.

Hourly rate histogram for Service Analyst in the UK excluding London

Service Analyst
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the UK excluding London region over the 6 months to 2 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England +3 57 £175 +6.06% 37
East of England -16 54 £225 +42.86% 24
North West +3 39 £175 -20.45% 22
South West -5 28 £225 -18.18% 17
South East +28 24 £200 +19.40% 22
Midlands +4 18 £190 +22.58% 14
Yorkshire -7 13 £225 +55.17% 10
West Midlands +8 11 £190 +26.67% 4
Scotland +5 10 £400 +125.35% 17
East Midlands +6 7 £190 +18.75% 9
North East - 5 £188 - 6
Northern Ireland -6 3 £263 -
Wales +3 2 £140 - 1
Service Analyst
UK

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 2 May 2025, Service Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Service Analyst in the job title.

1 109 (55.61%) Customer Service
2 101 (51.53%) ITIL
3 95 (48.47%) Microsoft
4 90 (45.92%) Social Skills
5 83 (42.35%) Active Directory
6 77 (39.29%) Problem-Solving
7 74 (37.76%) Microsoft 365
8 67 (34.18%) ServiceNow
8 67 (34.18%) Windows
9 63 (32.14%) Incident Management
10 45 (22.96%) Security Cleared
11 44 (22.45%) Service Delivery
12 43 (21.94%) Microsoft Excel
13 41 (20.92%) SC Cleared
14 39 (19.90%) Microsoft PowerPoint
14 39 (19.90%) Microsoft Office
15 34 (17.35%) A+ Certification
16 33 (16.84%) Mathematics
17 32 (16.33%) Windows 10
18 31 (15.82%) Analytical Skills
18 31 (15.82%) Citrix
19 30 (15.31%) Microsoft Certification
20 29 (14.80%) MCSA
20 29 (14.80%) Wi-Fi
21 27 (13.78%) ITSM
21 27 (13.78%) SLA
22 20 (10.20%) Service Management
22 20 (10.20%) Finance
23 19 (9.69%) ITIL Certification
24 15 (7.65%) Public Sector

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (7.14%) SharePoint
2 8 (4.08%) Microsoft Exchange
3 4 (2.04%) Skype for Business
4 3 (1.53%) IBM Notes
Applications
1 43 (21.94%) Microsoft Excel
2 39 (19.90%) Microsoft Office
2 39 (19.90%) Microsoft PowerPoint
3 3 (1.53%) MS Visio
4 2 (1.02%) Chatbot
5 1 (0.51%) Microsoft Project
Business Applications
1 3 (1.53%) SAP LE
1 3 (1.53%) SAP WM
2 2 (1.02%) Remedy ITSM
3 1 (0.51%) Oracle EBS
Cloud Services
1 74 (37.76%) Microsoft 365
2 7 (3.57%) Azure
3 6 (3.06%) OneDrive
4 4 (2.04%) Google Workspace
5 3 (1.53%) Entra ID
6 2 (1.02%) Dynamics 365
6 2 (1.02%) GCP
7 1 (0.51%) Power Platform
Communications & Networking
1 29 (14.80%) Wi-Fi
2 8 (4.08%) DNS
2 8 (4.08%) TCP/IP
2 8 (4.08%) VPN
3 6 (3.06%) Remote Desktop
3 6 (3.06%) Skype
4 4 (2.04%) LAN
4 4 (2.04%) WAN
5 2 (1.02%) DHCP
5 2 (1.02%) VoIP
6 1 (0.51%) ADSL
6 1 (0.51%) Broadband
6 1 (0.51%) PSTN
Database & Business Intelligence
1 1 (0.51%) Power BI
Development Applications
1 1 (0.51%) JIRA
General
1 90 (45.92%) Social Skills
2 31 (15.82%) Analytical Skills
3 20 (10.20%) Finance
4 15 (7.65%) Public Sector
5 9 (4.59%) Banking
5 9 (4.59%) Inclusion and Diversity
6 8 (4.08%) Retail
7 7 (3.57%) Law
8 5 (2.55%) Legal
9 4 (2.04%) German Language
9 4 (2.04%) Military
9 4 (2.04%) Organisational Skills
10 3 (1.53%) Local Government
11 2 (1.02%) Automotive
11 2 (1.02%) Back Office
12 1 (0.51%) Investment Banking
12 1 (0.51%) Police
12 1 (0.51%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (1.53%) SAP PI
Miscellaneous
1 14 (7.14%) Management Information System
2 7 (3.57%) Analytical Mindset
2 7 (3.57%) Enterprise Software
3 6 (3.06%) Driving Licence
3 6 (3.06%) Self-Motivation
4 4 (2.04%) Onboarding
4 4 (2.04%) Smartphone
5 3 (1.53%) NHS
6 2 (1.02%) Blackberry
6 2 (1.02%) Data Centre
6 2 (1.02%) Device Driver
7 1 (0.51%) Legacy Systems
7 1 (0.51%) Reinsurance
7 1 (0.51%) Video Conferencing
Operating Systems
1 67 (34.18%) Windows
2 32 (16.33%) Windows 10
3 9 (4.59%) Android
4 5 (2.55%) Apple iOS
5 4 (2.04%) Mac OS
6 3 (1.53%) Windows Server
Processes & Methodologies
1 109 (55.61%) Customer Service
2 101 (51.53%) ITIL
3 77 (39.29%) Problem-Solving
4 63 (32.14%) Incident Management
5 44 (22.45%) Service Delivery
6 33 (16.84%) Mathematics
7 27 (13.78%) ITSM
8 20 (10.20%) Service Management
9 12 (6.12%) Continuous Improvement
10 11 (5.61%) Data Analysis
11 10 (5.10%) Agile
12 9 (4.59%) Ticket Management
13 8 (4.08%) Time Management
14 7 (3.57%) Data Visualisation
14 7 (3.57%) Process Improvement
14 7 (3.57%) User Experience
14 7 (3.57%) Visualisation
15 6 (3.06%) Multi-Factor Authentication
16 5 (2.55%) Analytics
17 4 (2.04%) IT Asset Management
Programming Languages
1 2 (1.02%) SQL
2 1 (0.51%) PowerShell
Qualifications
1 45 (22.96%) Security Cleared
2 41 (20.92%) SC Cleared
3 34 (17.35%) A+ Certification
4 30 (15.31%) Microsoft Certification
5 29 (14.80%) MCSA
6 19 (9.69%) ITIL Certification
7 12 (6.12%) Degree
8 1 (0.51%) BPSS Clearance
8 1 (0.51%) CBAP
8 1 (0.51%) DV Cleared
8 1 (0.51%) MCSE
Quality Assurance & Compliance
1 27 (13.78%) SLA
2 3 (1.53%) PMO
3 1 (0.51%) Actionable Recommendations
System Software
1 83 (42.35%) Active Directory
2 2 (1.02%) BitLocker
2 2 (1.02%) VMware Infrastructure
Systems Management
1 11 (5.61%) Microsoft Intune
2 2 (1.02%) SCCM
Vendors
1 95 (48.47%) Microsoft
2 67 (34.18%) ServiceNow
3 31 (15.82%) Citrix
4 5 (2.55%) iManage
4 5 (2.55%) Remedy
5 4 (2.04%) Google
6 3 (1.53%) Apple
6 3 (1.53%) Lotus
6 3 (1.53%) SAP
7 2 (1.02%) Cisco
7 2 (1.02%) Equitrac
7 2 (1.02%) Ivanti
7 2 (1.02%) VMware
8 1 (0.51%) Capita
8 1 (0.51%) Mitel
8 1 (0.51%) Nexthink
8 1 (0.51%) Oracle
8 1 (0.51%) Progress
8 1 (0.51%) Salesforce