Support Engineer Contracts in the UK excluding London

Support Engineer
UK > UK excluding London

The median Support Engineer daily rate in the UK excluding London is £200 according to job vacancies posted during the 6 months to 8 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
8 May 2024
Same period 2023 Same period 2022
Rank 79 84 76
Rank change year-on-year +5 -8 +49
Contract jobs requiring a Support Engineer 495 677 973
As % of all contract jobs advertised in the UK excluding London 2.41% 2.88% 3.18%
As % of the Job Titles category 2.61% 3.05% 3.32%
Number of daily rates quoted 354 464 595
10th Percentile £134 £150 £128
25th Percentile £153 £171 £150
Median daily rate (50th Percentile) £200 £213 £190
Median % change year-on-year -5.88% +11.84% +1.33%
75th Percentile £250 £323 £265
90th Percentile £340 £446 £391
UK median daily rate £210 £250 £210
% change year-on-year -16.00% +19.05% -
Number of hourly rates quoted 33 43 99
10th Percentile £12.67 £13.85 £13.00
25th Percentile £17.00 £15.75 £15.50
Median hourly rate £18.13 £18.75 £17.50
Median % change year-on-year -3.31% +7.14% +10.41%
75th Percentile £43.75 £23.38 £20.50
90th Percentile £45.86 £37.20 £24.20
UK median hourly rate £20.82 £20.00 £17.50
% change year-on-year +4.08% +14.29% +9.38%

All Contract IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 18,985 22,167 29,345
% of contract IT jobs with a recognized job title 92.50% 94.31% 95.77%
Number of daily rates quoted 11,554 15,534 20,562
10th Percentile £213 £225 £200
25th Percentile £363 £399 £363
Median daily rate (50th Percentile) £490 £500 £475
Median % change year-on-year -2.00% +5.26% +11.76%
75th Percentile £595 £600 £575
90th Percentile £688 £688 £650
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 2,259 1,145 1,448
10th Percentile £12.50 £13.41 £12.24
25th Percentile £15.73 £18.03 £14.25
Median hourly rate £40.00 £42.50 £19.52
Median % change year-on-year -5.88% +117.73% +2.74%
75th Percentile £61.55 £65.00 £42.57
90th Percentile £73.80 £75.00 £60.00
UK median hourly rate £36.65 £45.00 £23.91
% change year-on-year -18.56% +88.21% +6.27%

Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Engineer in the UK excluding London

Support Engineer
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Support Engineer in the UK excluding London.

Daily rate trend for Support Engineer in the UK excluding London

Support Engineer
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Support Engineer in the UK excluding London over the 6 months to 8 May 2024.

Daily rate histogram for Support Engineer in the UK excluding London

Support Engineer
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Support Engineer in the UK excluding London.

Hourly rate trend for Support Engineer in the UK excluding London

Support Engineer
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing Support Engineer in the UK excluding London over the 6 months to 8 May 2024.

Hourly rate histogram for Support Engineer in the UK excluding London

Support Engineer
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the UK excluding London region over the 6 months to 8 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East -11 125 £205 -14.49% 143
Midlands +6 86 £200 -20.00% 96
North of England -20 82 £190 -15.56% 110
South West +4 73 £190 -5.00% 99
Scotland +37 48 £225 +36.36% 23
West Midlands -7 47 £200 -20.00% 48
East of England -13 47 £223 +11.25% 61
North West -15 41 £160 -42.86% 74
East Midlands +15 39 £188 -21.05% 48
Yorkshire +12 33 £200 -3.61% 30
Wales +24 24 £145 -10.77% 12
Northern Ireland +4 12 £143 -32.94% 9
North East +8 8 £175 -17.16% 8
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 8 May 2024, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Support Engineer in the job title.

1 279 (56.36%) Windows
2 174 (35.15%) Social Skills
3 170 (34.34%) Active Directory
4 167 (33.74%) Microsoft 365
5 165 (33.33%) Microsoft
6 133 (26.87%) Windows 10
7 115 (23.23%) Security Cleared
7 115 (23.23%) Problem-Solving
8 110 (22.22%) Customer Service
9 98 (19.80%) SCCM
10 74 (14.95%) ITIL
11 73 (14.75%) Azure
12 70 (14.14%) SC Cleared
13 60 (12.12%) Windows Server
14 55 (11.11%) Microsoft Office
15 54 (10.91%) Public Sector
16 52 (10.51%) Degree
17 51 (10.30%) Cisco
18 49 (9.90%) Manufacturing
18 49 (9.90%) Microsoft Intune
19 48 (9.70%) SLA
20 47 (9.49%) Microsoft Exchange
20 47 (9.49%) Telecoms
21 44 (8.89%) Linux
22 43 (8.69%) VMware
22 43 (8.69%) Windows 7
23 41 (8.28%) VPN
24 39 (7.88%) Apple
24 39 (7.88%) Finance
25 35 (7.07%) DNS

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 47 (9.49%) Microsoft Exchange
2 35 (7.07%) SharePoint
3 10 (2.02%) IIS
4 9 (1.82%) Confluence
5 7 (1.41%) Skype for Business
6 5 (1.01%) JBoss
7 4 (0.81%) Blackberry Enterprise Server
8 3 (0.61%) Tomcat
9 1 (0.20%) Exchange Server 2007
9 1 (0.20%) Exchange Server 2013
9 1 (0.20%) Site Server
Applications
1 55 (11.11%) Microsoft Office
2 10 (2.02%) Microsoft Excel
3 8 (1.62%) Microsoft PowerPoint
4 7 (1.41%) Microsoft Project
5 6 (1.21%) MS Visio
6 1 (0.20%) Acrobat
6 1 (0.20%) AutoCAD
Business Applications
1 4 (0.81%) Actimize
2 3 (0.61%) Dynamics CRM
3 2 (0.40%) Shopify
4 1 (0.20%) Elite 3E
4 1 (0.20%) Oracle EBS
Cloud Services
1 167 (33.74%) Microsoft 365
2 73 (14.75%) Azure
3 20 (4.04%) Entra ID
4 10 (2.02%) AWS
5 7 (1.41%) OneDrive
6 6 (1.21%) Power Platform
7 5 (1.01%) Dynamics 365
7 5 (1.01%) OpenShift
8 4 (0.81%) Azure DevOps
9 3 (0.61%) WhatsApp
10 2 (0.40%) Azure Monitor
10 2 (0.40%) Azure Storage
10 2 (0.40%) BigCommerce
10 2 (0.40%) IaaS
11 1 (0.20%) Azure Cognitive Services
11 1 (0.20%) ChatGPT
11 1 (0.20%) GitHub
11 1 (0.20%) Google Workspace
11 1 (0.20%) Nutanix
11 1 (0.20%) OCI
Communications & Networking
1 41 (8.28%) VPN
2 35 (7.07%) DNS
3 34 (6.87%) WAN
4 33 (6.67%) Firewall
5 28 (5.66%) LAN
6 22 (4.44%) DHCP
7 21 (4.24%) TCP/IP
8 20 (4.04%) Wi-Fi
9 15 (3.03%) BGP
9 15 (3.03%) IPsec
10 14 (2.83%) VoIP
11 13 (2.63%) MPLS
11 13 (2.63%) SAN
11 13 (2.63%) Wireless
12 12 (2.42%) VLAN
13 10 (2.02%) Cisco Nexus
13 10 (2.02%) Internet
13 10 (2.02%) Junos
13 10 (2.02%) SD-WAN
14 9 (1.82%) Remote Desktop
Database & Business Intelligence
1 11 (2.22%) SQL Server
2 8 (1.62%) Elasticsearch
3 7 (1.41%) Relational Database
4 6 (1.21%) RDBMS
5 5 (1.01%) MySQL
5 5 (1.01%) Power BI
6 4 (0.81%) PostgreSQL
7 2 (0.40%) MongoDB
8 1 (0.20%) Data Warehouse
8 1 (0.20%) Oracle Database
Development Applications
1 21 (4.24%) JIRA
2 6 (1.21%) Git
3 5 (1.01%) Bitbucket Server
3 5 (1.01%) CA Release Automation
3 5 (1.01%) Jenkins
3 5 (1.01%) SonarQube
3 5 (1.01%) Sonatype Nexus
3 5 (1.01%) TeamCity
4 1 (0.20%) GitLab
4 1 (0.20%) Hudson
4 1 (0.20%) SQL Server Management Studio (SSMS)
General
1 174 (35.15%) Social Skills
2 54 (10.91%) Public Sector
3 49 (9.90%) Manufacturing
4 47 (9.49%) Telecoms
5 39 (7.88%) Finance
6 34 (6.87%) Analytical Skills
6 34 (6.87%) Marketing
7 29 (5.86%) Organisational Skills
8 28 (5.66%) Electronics
9 15 (3.03%) Presentation Skills
10 12 (2.42%) Documentation Skills
10 12 (2.42%) Legal
11 6 (1.21%) Police
12 5 (1.01%) Automotive
12 5 (1.01%) Law
13 4 (0.81%) Pharmaceutical
14 3 (0.61%) Banking
14 3 (0.61%) Financial Institution
14 3 (0.61%) Military
15 2 (0.40%) Retail
Libraries, Frameworks & Software Standards
1 8 (1.62%) Web Services
2 7 (1.41%) REST
3 6 (1.21%) CSS
3 6 (1.21%) Elastic Stack
4 5 (1.01%) .NET
4 5 (1.01%) Spring Boot
4 5 (1.01%) XML
5 3 (0.61%) Middleware
6 2 (0.40%) 802.1X
6 2 (0.40%) ARM Templates
6 2 (0.40%) VML
7 1 (0.20%) Apache NiFi
7 1 (0.20%) Hugging Face
7 1 (0.20%) LangChain
7 1 (0.20%) PyTorch
7 1 (0.20%) SAP Basis
7 1 (0.20%) Software Packaging
7 1 (0.20%) TensorFlow
Miscellaneous
1 35 (7.07%) Driving Licence
2 29 (5.86%) Data Centre
3 25 (5.05%) NHS
4 19 (3.84%) PKI
5 18 (3.64%) Self-Motivation
6 15 (3.03%) Clustering
7 13 (2.63%) iPad
7 13 (2.63%) Onboarding
8 12 (2.42%) iPhone
8 12 (2.42%) Management Information System
9 9 (1.82%) CMDB
10 7 (1.41%) Linux Command Line
11 6 (1.21%) Video Conferencing
12 5 (1.01%) Life Science
13 4 (0.81%) BYOD
13 4 (0.81%) Data Protection Act
13 4 (0.81%) Fat Client
13 4 (0.81%) Thin Client
14 3 (0.61%) Smartphone
14 3 (0.61%) Video Editing
Operating Systems
1 279 (56.36%) Windows
2 133 (26.87%) Windows 10
3 60 (12.12%) Windows Server
4 44 (8.89%) Linux
5 43 (8.69%) Windows 7
6 23 (4.65%) Android
7 22 (4.44%) Windows Server 2012
8 21 (4.24%) Apple iOS
9 20 (4.04%) Windows Server 2019
10 19 (3.84%) Mac OS
11 13 (2.63%) Red Hat Enterprise Linux
11 13 (2.63%) Windows Server 2016
12 6 (1.21%) Mac OS X
13 5 (1.01%) Windows Server 2008
14 4 (0.81%) Windows Vista
15 3 (0.61%) Solaris
15 3 (0.61%) Ubuntu
15 3 (0.61%) VMS
16 2 (0.40%) Unix
16 2 (0.40%) Windows XP
Processes & Methodologies
1 115 (23.23%) Problem-Solving
2 110 (22.22%) Customer Service
3 74 (14.95%) ITIL
4 34 (6.87%) Business Intelligence
5 28 (5.66%) Digital Marketing
5 28 (5.66%) Infrastructure Engineering
5 28 (5.66%) Programme Management
6 27 (5.45%) Asset Management
7 26 (5.25%) Migration
7 26 (5.25%) Service Management
8 25 (5.05%) Mobile Device Management
9 19 (3.84%) Decision-Making
10 18 (3.64%) Continuous Improvement
11 17 (3.43%) Break/Fix
11 17 (3.43%) Hardware Maintenance
11 17 (3.43%) Service Delivery
12 16 (3.23%) Incident Management
13 14 (2.83%) Analytics
13 14 (2.83%) DevOps
13 14 (2.83%) Inventory Management
Programming Languages
1 33 (6.67%) PowerShell
2 16 (3.23%) SQL
3 13 (2.63%) Python
4 8 (1.62%) JavaScript
5 5 (1.01%) Perl
6 3 (0.61%) C#
6 3 (0.61%) VB
7 2 (0.40%) Bicep
7 2 (0.40%) Java
7 2 (0.40%) VBScript
8 1 (0.20%) Bash
8 1 (0.20%) Kusto Query Language
8 1 (0.20%) Shell Script
8 1 (0.20%) T-SQL
Qualifications
1 115 (23.23%) Security Cleared
2 70 (14.14%) SC Cleared
3 52 (10.51%) Degree
4 30 (6.06%) DV Cleared
5 24 (4.85%) Microsoft Certification
6 22 (4.44%) Cisco Certification
7 20 (4.04%) CCNA
8 13 (2.63%) BPSS Clearance
9 11 (2.22%) DBS Check
9 11 (2.22%) MCSE
10 9 (1.82%) MCSA
11 8 (1.62%) A+ Certification
12 6 (1.21%) ITIL Certification
13 5 (1.01%) MCP
14 4 (0.81%) CCNP
15 3 (0.61%) ITIL Foundation Certificate
15 3 (0.61%) RHCE
16 2 (0.40%) CCENT
16 2 (0.40%) MCDST
16 2 (0.40%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 48 (9.70%) SLA
2 5 (1.01%) GAMP
2 5 (1.01%) GxP
2 5 (1.01%) ISO 9000
3 2 (0.40%) Data Quality
4 1 (0.20%) Cyber Essentials
4 1 (0.20%) ISO/IEC 27001
4 1 (0.20%) QA
System Software
1 170 (34.34%) Active Directory
2 35 (7.07%) VMware Infrastructure
3 12 (2.42%) Hyper-V
4 6 (1.21%) Docker
5 5 (1.01%) KVM
5 5 (1.01%) VMware ESXi
5 5 (1.01%) VMware Workstation
6 4 (0.81%) Virtual Machines
7 3 (0.61%) BitLocker
7 3 (0.61%) vSphere
8 2 (0.40%) Firmware
8 2 (0.40%) Virtual Desktop
8 2 (0.40%) XenApp
8 2 (0.40%) XenDesktop
9 1 (0.20%) Citrix Hypervisor
9 1 (0.20%) VMware NSX
Systems Management
1 98 (19.80%) SCCM
2 49 (9.90%) Microsoft Intune
3 12 (2.42%) WSUS
4 10 (2.02%) Autotask
5 8 (1.62%) Jamf Pro
5 8 (1.62%) Kubernetes
5 8 (1.62%) SCOM
6 7 (1.41%) Active Directory Federation Services
7 6 (1.21%) Failover Clustering
8 5 (1.01%) Kibana
8 5 (1.01%) OpenView
8 5 (1.01%) Progress Chef
9 4 (0.81%) Ansible
9 4 (0.81%) Nessus
9 4 (0.81%) Systems Management Server (SMS)
9 4 (0.81%) vCenter Server
10 3 (0.61%) Red Hat Satellite
10 3 (0.61%) ZABBIX
11 2 (0.40%) AirWatch
12 1 (0.20%) Packer
Vendors
1 165 (33.33%) Microsoft
2 51 (10.30%) Cisco
3 43 (8.69%) VMware
4 39 (7.88%) Apple
5 31 (6.26%) SAP
6 27 (5.45%) HP
7 20 (4.04%) ServiceNow
8 18 (3.64%) Juniper
9 16 (3.23%) Red Hat
10 12 (2.42%) Citrix
11 10 (2.02%) Atlassian
12 9 (1.82%) Veeam
13 6 (1.21%) BT
13 6 (1.21%) Datto
13 6 (1.21%) Fujitsu
13 6 (1.21%) Oracle
14 5 (1.01%) AppDynamics
14 5 (1.01%) Remedy
14 5 (1.01%) Splunk
15 4 (0.81%) Polycom