Support Engineer Jobs in the East of England

Support Engineer
England > East of England

The median Support Engineer salary in the East of England is £31,000 per year according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 58 90 143
Rank change year-on-year +32 +53 -57
Permanent jobs requiring a Support Engineer 219 180 137
As % of all permanent jobs advertised in the East of England 3.61% 3.28% 2.15%
As % of the Job Titles category 3.84% 3.89% 2.28%
Number of salaries quoted 214 161 130
10th Percentile £24,000 £25,000 £19,750
25th Percentile £26,000 £26,250 £25,971
Median annual salary (50th Percentile) £31,000 £32,000 £32,500
Median % change year-on-year -3.13% -1.54% -7.14%
75th Percentile £38,000 £37,500 £41,688
90th Percentile £43,750 £40,250 £50,000
England median annual salary £32,500 £33,500 £33,000
% change year-on-year -2.99% +1.52% -2.94%

All Permanent IT Job Vacancies
East of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 5,702 4,623 6,007
% of permanent jobs with a recognized job title 93.91% 84.28% 94.07%
Number of salaries quoted 4,350 2,305 2,894
10th Percentile £25,809 £26,250 £27,000
25th Percentile £31,250 £36,750 £35,750
Median annual salary (50th Percentile) £47,500 £55,000 £50,000
Median % change year-on-year -13.64% +10.00% -
75th Percentile £63,750 £68,750 £65,000
90th Percentile £75,000 £83,750 £76,775
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Support Engineer in the East of England

Support Engineer
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Support Engineer in the East of England.

Salary trend for Support Engineer in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 4 May 2024.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +24 67 £29,500 -9.23% 20
Cambridgeshire +25 63 £34,500 -1.43% 23
Essex +21 47 £30,000 +9.09% 5
Norfolk -12 29 £31,000 +31.91% 2
Bedfordshire +42 9 £32,500 - 4
Suffolk -19 4 £30,250 +0.83% 9
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 4 May 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 157 (71.69%) Windows
2 144 (65.75%) Microsoft
3 132 (60.27%) Microsoft 365
4 99 (45.21%) Azure
5 91 (41.55%) Active Directory
6 86 (39.27%) Windows Server
7 77 (35.16%) Social Skills
8 68 (31.05%) Microsoft Exchange
9 59 (26.94%) SharePoint
10 57 (26.03%) Customer Service
11 54 (24.66%) VMware
11 54 (24.66%) Firewall
12 53 (24.20%) Windows 10
13 49 (22.37%) ITIL
14 41 (18.72%) Problem-Solving
15 40 (18.26%) Microsoft Office
15 40 (18.26%) Hyper-V
16 34 (15.53%) VMware Infrastructure
17 30 (13.70%) Wi-Fi
18 28 (12.79%) Linux
18 28 (12.79%) Entra ID
19 27 (12.33%) Driving Licence
19 27 (12.33%) Mac OS
20 26 (11.87%) Microsoft Certification
21 25 (11.42%) Microsoft Intune
21 25 (11.42%) Windows Server 2016
22 22 (10.05%) Apple
23 21 (9.59%) DNS
23 21 (9.59%) Apple iOS
24 19 (8.68%) Citrix

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 68 (31.05%) Microsoft Exchange
2 59 (26.94%) SharePoint
3 13 (5.94%) Exchange Server 2013
4 11 (5.02%) Exchange Server 2007
4 11 (5.02%) Exchange Server 2010
5 4 (1.83%) WordPress
6 3 (1.37%) Apache
7 2 (0.91%) Exchange Server 2003
7 2 (0.91%) Skype for Business
Applications
1 40 (18.26%) Microsoft Office
2 5 (2.28%) Spreadsheet
3 4 (1.83%) Microsoft Project
4 3 (1.37%) Trello
5 1 (0.46%) Microsoft Excel
5 1 (0.46%) MS Visio
Business Applications
1 2 (0.91%) Remedy ITSM
Cloud Services
1 132 (60.27%) Microsoft 365
2 99 (45.21%) Azure
3 28 (12.79%) Entra ID
4 13 (5.94%) AWS
5 12 (5.48%) OneDrive
6 7 (3.20%) Google Workspace
7 6 (2.74%) Mimecast
7 6 (2.74%) Serverless
8 1 (0.46%) IaaS
8 1 (0.46%) PaaS
8 1 (0.46%) SaaS
8 1 (0.46%) WhatsApp
Communications & Networking
1 54 (24.66%) Firewall
2 30 (13.70%) Wi-Fi
3 21 (9.59%) DNS
4 19 (8.68%) Internet
5 17 (7.76%) LAN
5 17 (7.76%) WAN
6 16 (7.31%) Remote Desktop
7 15 (6.85%) TCP/IP
8 14 (6.39%) DHCP
8 14 (6.39%) VPN
9 11 (5.02%) Bluetooth
10 10 (4.57%) Wireless
11 8 (3.65%) 3G
11 8 (3.65%) 4G
11 8 (3.65%) GPRS
11 8 (3.65%) GSM
11 8 (3.65%) LTE
12 7 (3.20%) VoIP
13 6 (2.74%) Intranet
13 6 (2.74%) VLAN
Database & Business Intelligence
1 19 (8.68%) SQL Server
2 12 (5.48%) Amazon RDS
3 8 (3.65%) MariaDB
3 8 (3.65%) MySQL
4 3 (1.37%) GIS
4 3 (1.37%) MongoDB
4 3 (1.37%) PostgreSQL
Development Applications
1 9 (4.11%) JIRA
General
1 77 (35.16%) Social Skills
2 8 (3.65%) Finance
3 6 (2.74%) Telecoms
4 5 (2.28%) Analytical Skills
5 4 (1.83%) Public Sector
6 3 (1.37%) Manufacturing
6 3 (1.37%) Organisational Skills
7 2 (0.91%) Automotive
7 2 (0.91%) Marketing
8 1 (0.46%) Legal
8 1 (0.46%) Pharmaceutical
8 1 (0.46%) Retail
Libraries, Frameworks & Software Standards
1 6 (2.74%) REST
2 5 (2.28%) CSS
2 5 (2.28%) HTML
3 4 (1.83%) Cocoa
4 3 (1.37%) .NET
4 3 (1.37%) JSON
4 3 (1.37%) LAPP Stack
4 3 (1.37%) Lightning Web Components
4 3 (1.37%) SOAP
4 3 (1.37%) Web Services
Miscellaneous
1 27 (12.33%) Driving Licence
2 13 (5.94%) iPad
3 10 (4.57%) Social Media
4 6 (2.74%) Public Cloud
4 6 (2.74%) Self-Motivation
5 5 (2.28%) Life Science
6 3 (1.37%) ASTM
6 3 (1.37%) Enterprise Software
7 2 (0.91%) CCTV
7 2 (0.91%) Educational Technology
7 2 (0.91%) Handset
8 1 (0.46%) Client/Server
8 1 (0.46%) Management Information System
8 1 (0.46%) Onboarding
8 1 (0.46%) Security Posture
8 1 (0.46%) Sports Betting
Operating Systems
1 157 (71.69%) Windows
2 86 (39.27%) Windows Server
3 53 (24.20%) Windows 10
4 28 (12.79%) Linux
5 27 (12.33%) Mac OS
6 25 (11.42%) Windows Server 2016
7 21 (9.59%) Apple iOS
8 18 (8.22%) Windows Server 2019
9 15 (6.85%) Windows Server 2012
10 13 (5.94%) Windows 7
11 12 (5.48%) Android
11 12 (5.48%) Windows Server 2008
12 10 (4.57%) Windows 8
13 3 (1.37%) AIX
13 3 (1.37%) Windows Server 2003
14 2 (0.91%) Mac OS X
Processes & Methodologies
1 57 (26.03%) Customer Service
2 49 (22.37%) ITIL
3 41 (18.72%) Problem-Solving
4 15 (6.85%) Line Management
5 13 (5.94%) Project Delivery
5 13 (5.94%) Time Management
6 12 (5.48%) Remote Monitoring and Management
7 11 (5.02%) Mentoring
8 10 (4.57%) Incident Management
8 10 (4.57%) Migration
8 10 (4.57%) Proactive Maintenance
8 10 (4.57%) Ticket Management
9 8 (3.65%) Project Planning
10 7 (3.20%) Asset Management
10 7 (3.20%) Software Testing
11 6 (2.74%) Computer Science
11 6 (2.74%) Kalman Filter
11 6 (2.74%) OO
11 6 (2.74%) Service Delivery
11 6 (2.74%) Service Desk Management
Programming Languages
1 18 (8.22%) PowerShell
2 8 (3.65%) VB
3 3 (1.37%) Apex Code
3 3 (1.37%) C
3 3 (1.37%) C#
3 3 (1.37%) C++
3 3 (1.37%) JavaScript
3 3 (1.37%) Python
4 1 (0.46%) SQL
Qualifications
1 26 (11.87%) Microsoft Certification
2 15 (6.85%) Security Cleared
3 12 (5.48%) Degree
4 10 (4.57%) Network+ Certification
5 9 (4.11%) MCP
6 8 (3.65%) A+ Certification
6 8 (3.65%) CompTIA Security+
7 7 (3.20%) BPSS Clearance
8 6 (2.74%) HND
9 5 (2.28%) DBS Check
9 5 (2.28%) ITIL Certification
9 5 (2.28%) MCSA
10 4 (1.83%) CCNA
10 4 (1.83%) Cisco Certification
11 3 (1.37%) Azure Certification
12 2 (0.91%) MCSE
13 1 (0.46%) CCAA
13 1 (0.46%) CCNP
13 1 (0.46%) Citrix Certification
13 1 (0.46%) MCTS
Quality Assurance & Compliance
1 15 (6.85%) SLA
2 7 (3.20%) PCI DSS
3 6 (2.74%) GDPR
4 4 (1.83%) Cyber Essentials
5 3 (1.37%) Accessibility
5 3 (1.37%) ISO/IEC 27001
6 1 (0.46%) GxP
System Software
1 91 (41.55%) Active Directory
2 40 (18.26%) Hyper-V
3 34 (15.53%) VMware Infrastructure
4 17 (7.76%) Virtual Desktop
5 8 (3.65%) VMware ESXi
5 8 (3.65%) vSphere
6 7 (3.20%) KVM
7 2 (0.91%) Firmware
7 2 (0.91%) Terminal Services
Systems Management
1 25 (11.42%) Microsoft Intune
2 7 (3.20%) Jamf Pro
3 6 (2.74%) SmoothWall
4 4 (1.83%) SCCM
5 3 (1.37%) Active Directory Federation Services
6 2 (0.91%) Microsoft Data Protection Manager
6 2 (0.91%) SCDPM
7 1 (0.46%) Autotask
7 1 (0.46%) DatAdvantage
7 1 (0.46%) NetCrunch
7 1 (0.46%) QRadar
7 1 (0.46%) Stealthwatch
7 1 (0.46%) Symantec Endpoint Protection
7 1 (0.46%) vCenter Server
7 1 (0.46%) WSUS
Vendors
1 144 (65.75%) Microsoft
2 54 (24.66%) VMware
3 22 (10.05%) Apple
4 19 (8.68%) Citrix
5 12 (5.48%) HP
6 11 (5.02%) Dell
6 11 (5.02%) WatchGuard
7 9 (4.11%) Sophos
8 8 (3.65%) Google
8 8 (3.65%) Veeam
9 6 (2.74%) Cisco
10 5 (2.28%) ConnectWise
11 4 (1.83%) Acronis
11 4 (1.83%) Draytek
11 4 (1.83%) Mitel
11 4 (1.83%) Oracle
11 4 (1.83%) ServiceNow
12 3 (1.37%) Salesforce
12 3 (1.37%) SonicWALL
12 3 (1.37%) Symantec