The median annual salary for a Support Technician was £30,000 in advertised job vacancies in London during the 3 months to 24 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Support Technician
England / London
Rank 561 600 567
Rank change year-on-year +39 -33  
Permanent jobs requiring a Support Technician 27 56 87
As % of all permanent IT jobs advertised in London 0.080% 0.13% 0.21%
As % of the Job Titles category 0.084% 0.14% 0.22%
Number of salaries quoted 26 43 80
Median salary £30,000 £25,000 £29,250
Median salary % change year-on-year +20.00% -14.52%  
90% offered a salary of more than £24,500 £21,400 £24,000
10% offered a salary of more than £40,250 £30,200 £37,500
UK excluding London median salary £23,250 £22,750 £23,500
% change year-on-year +2.19% -3.19%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 32198 40075 40268
As % of all permanent IT job vacancies advertised in London 95.73% 96.13% 95.99%
Number of salaries quoted 27217 34571 33828
Median salary £57,500 £55,000 £53,500
Median salary % change year-on-year +4.54% +2.80%  
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £82,500 £77,500 £80,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Technician
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Support Technician in the job title.

Job vacancy trend for Support Technician in London

Support Technician
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician in London.

Salary trend for Support Technician in London

Support Technician
Salary Histogram in London

The salary distribution of IT jobs citing Support Technician in London over the 3 months to 24 March 2017.

Salary histogram for Support Technician in London

Support Technician
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the London region over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +52 7 £29,000 -3.33% 1
Croydon +8 1 £37,500 +56.25%
Orpington - 1 £27,000 -
Greenwich - 1 £37,500 -
Hackney - 1 £30,000 -
Support Technician
England

Support Technician Skill Set
Top 30 Related IT Skills in London

For the 6 months to 24 March 2017, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Support Technician in the job title.

1 63 (77.78%) Windows
2 49 (60.49%) Active Directory
3 48 (59.26%) Microsoft
4 29 (35.80%) Windows Server
4 29 (35.80%) DNS
5 24 (29.63%) Firewall
6 22 (27.16%) Windows 7
7 21 (25.93%) Office 365
7 21 (25.93%) TCP/IP
7 21 (25.93%) VPN
8 19 (23.46%) MS Exchange
9 18 (22.22%) DHCP
9 18 (22.22%) Cisco
9 18 (22.22%) VMware
10 17 (20.99%) WAN
10 17 (20.99%) MS Office
11 16 (19.75%) Windows 10
11 16 (19.75%) HP
11 16 (19.75%) Apple
12 15 (18.52%) Windows 8
13 14 (17.28%) Android
14 13 (16.05%) VMware Infrastructure
14 13 (16.05%) Cisco IOS
14 13 (16.05%) Windows Server 2012
14 13 (16.05%) Dell
14 13 (16.05%) MS Excel
15 12 (14.81%) LAN
15 12 (14.81%) Windows XP
15 12 (14.81%) Telecoms
15 12 (14.81%) Hyper-V

Support Technician Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (23.46%) MS Exchange
2 5 (6.17%) IIS
3 4 (4.94%) Exchange Server 2013
4 3 (3.70%) Exchange Server 2007
5 2 (2.47%) Exchange Server 2010
5 2 (2.47%) SharePoint
6 1 (1.23%) Joomla!
6 1 (1.23%) Skype for Business
6 1 (1.23%) Umbraco
6 1 (1.23%) WordPress
Applications
1 17 (20.99%) MS Office
2 13 (16.05%) MS Excel
3 5 (6.17%) Adobe Creative Suite
4 1 (1.23%) MS Visio
Cloud Services
1 21 (25.93%) Office 365
2 8 (9.88%) Microsoft Azure
3 3 (3.70%) Amazon AWS
3 3 (3.70%) SaaS
4 2 (2.47%) G Suite
5 1 (1.23%) Mimecast
Communications & Networking
1 29 (35.80%) DNS
2 24 (29.63%) Firewall
3 21 (25.93%) TCP/IP
3 21 (25.93%) VPN
4 18 (22.22%) DHCP
5 17 (20.99%) WAN
6 13 (16.05%) Cisco IOS
7 12 (14.81%) LAN
8 9 (11.11%) Internet
9 8 (9.88%) FTP
10 7 (8.64%) WLAN
11 6 (7.41%) Wireless
12 5 (6.17%) Network Security
12 5 (6.17%) VoIP
13 4 (4.94%) Remote Desktop
13 4 (4.94%) Wi-Fi
14 3 (3.70%) SAN
15 1 (1.23%) 3G
15 1 (1.23%) Ethernet
15 1 (1.23%) PBX
Database & Business Intelligence
1 6 (7.41%) SQL Server
2 2 (2.47%) MySQL
3 1 (1.23%) SQL Server 2005
3 1 (1.23%) SQL Server 2008
Development Applications
1 1 (1.23%) JIRA
General
1 12 (14.81%) Telecoms
2 9 (11.11%) Finance
3 6 (7.41%) Marketing
4 5 (6.17%) Banking
5 4 (4.94%) Law
6 3 (3.70%) Retail
7 1 (1.23%) Financial Institution
7 1 (1.23%) Front Office
7 1 (1.23%) Investment Banking
7 1 (1.23%) Legal
Libraries, Frameworks & Software Standards
1 1 (1.23%) .NET
1 1 (1.23%) Classic ASP
1 1 (1.23%) CSS
1 1 (1.23%) FIX Protocol
1 1 (1.23%) HTML
1 1 (1.23%) jQuery
1 1 (1.23%) JSON
1 1 (1.23%) Twitter Bootstrap
1 1 (1.23%) XML
Miscellaneous
1 6 (7.41%) Management Information System
2 5 (6.17%) iPad
3 4 (4.94%) iPhone
3 4 (4.94%) Smartphone
4 3 (3.70%) Analytical Skills
4 3 (3.70%) Data Centre
4 3 (3.70%) Mobile App
5 2 (2.47%) Computer Science
5 2 (2.47%) EPoS
6 1 (1.23%) Blackberry
6 1 (1.23%) Client/Server
6 1 (1.23%) Derivative
6 1 (1.23%) Fixed Income
6 1 (1.23%) Foreign Exchange (FX)
6 1 (1.23%) Hedge funds
6 1 (1.23%) Replication
6 1 (1.23%) Social Media
6 1 (1.23%) User Experience
Operating Systems
1 63 (77.78%) Windows
2 29 (35.80%) Windows Server
3 22 (27.16%) Windows 7
4 16 (19.75%) Windows 10
5 15 (18.52%) Windows 8
6 14 (17.28%) Android
7 13 (16.05%) Windows Server 2012
8 12 (14.81%) Windows XP
9 11 (13.58%) Mac OS
10 10 (12.35%) Windows Server 2008
11 5 (6.17%) Apple iOS
12 3 (3.70%) Mac OS X
13 2 (2.47%) Linux
13 2 (2.47%) Windows Server 2003
14 1 (1.23%) Windows Vista
Processes & Methodologies
1 9 (11.11%) Network Planning
1 9 (11.11%) Root Cause Analysis
2 7 (8.64%) ITIL
3 5 (6.17%) Migration
4 4 (4.94%) CRM
4 4 (4.94%) DNA
4 4 (4.94%) Full Text Search
5 3 (3.70%) Continuous Improvement
5 3 (3.70%) Network Architecture
5 3 (3.70%) Patch Management
5 3 (3.70%) Project Management
5 3 (3.70%) Service Delivery
6 2 (2.47%) Disaster Recovery
6 2 (2.47%) Email Filtering
6 2 (2.47%) Kalman Filter
6 2 (2.47%) Service Management
6 2 (2.47%) Web Filtering
7 1 (1.23%) Case Management
7 1 (1.23%) Line Management
7 1 (1.23%) Server Virtualisation
Programming Languages
1 5 (6.17%) SQL
2 1 (1.23%) Bash Shell
2 1 (1.23%) JavaScript
2 1 (1.23%) Perl
2 1 (1.23%) PowerShell
2 1 (1.23%) Python
Qualifications
1 7 (8.64%) CCNA
1 7 (8.64%) CCNP
1 7 (8.64%) CCVP
1 7 (8.64%) Cisco Certification
2 3 (3.70%) Microsoft Certification
3 1 (1.23%) DBS Check
3 1 (1.23%) Degree
3 1 (1.23%) ITIL Foundation Certificate
3 1 (1.23%) MCSE
Quality Assurance & Compliance
1 6 (7.41%) SLA
2 2 (2.47%) ISO/IEC 27001
3 1 (1.23%) QA
System Software
1 49 (60.49%) Active Directory
2 13 (16.05%) VMware Infrastructure
3 12 (14.81%) Hyper-V
4 2 (2.47%) XenApp
5 1 (1.23%) Citrix Presentation Server
5 1 (1.23%) Terminal Services
5 1 (1.23%) VMware ESXi
5 1 (1.23%) vSphere
Systems Management
1 6 (7.41%) Backup Exec
2 5 (6.17%) NetBackup
3 2 (2.47%) Jamf Pro
3 2 (2.47%) Systems Management Server (SMS)
4 1 (1.23%) Foglight
4 1 (1.23%) Nagios
4 1 (1.23%) Symantec Endpoint Protection
4 1 (1.23%) Tivoli
Vendors
1 48 (59.26%) Microsoft
2 18 (22.22%) Cisco
2 18 (22.22%) VMware
3 16 (19.75%) Apple
3 16 (19.75%) HP
4 13 (16.05%) Dell
5 11 (13.58%) Citrix
6 9 (11.11%) ZyXEL
7 7 (8.64%) Speakerbus
8 6 (7.41%) Adobe
9 5 (6.17%) Meraki
9 5 (6.17%) Palo Alto
10 3 (3.70%) Remedy
11 2 (2.47%) Avaya
11 2 (2.47%) Google
11 2 (2.47%) SolarWinds
12 1 (1.23%) Infoblox
12 1 (1.23%) Kaseya
12 1 (1.23%) Panasonic
12 1 (1.23%) Veeam
London
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Salary: £28000 - £30000 per annum + Additional benefits
Posted: 2 days ago
London, UK
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Salary: Highly Competitive plus benefits
Posted: 3 days ago
South West London
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Salary: Competitive salary and conditions are offered.
Posted: 8 days ago
London
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Salary: £27000 - £34000 per annum
Posted: 16 days ago
City, London
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