Technical Support Analyst Jobs with Hybrid/Remote/WFH Options

Technical Support Analyst
UK > Work from Home

The median Technical Support Analyst salary for remote or hybrid work is £69,000 per year, according to job vacancies posted during the 6 months leading to 8 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
8 May 2025
Same period 2024 Same period 2023
Rank 426 561 640
Rank change year-on-year +135 +79 +130
Permanent jobs requiring a Technical Support Analyst 1 35 32
As % of all permanent jobs with a WFH option 0.006% 0.10% 0.076%
As % of the Job Titles category 0.007% 0.11% 0.079%
Number of salaries quoted 1 28 14
10th Percentile - £25,675 £28,275
25th Percentile £67,000 £32,500 £31,314
Median annual salary (50th Percentile) £69,000 £54,296 £34,303
Median % change year-on-year +27.08% +58.28% +15.31%
75th Percentile £71,000 £55,696 £43,000
90th Percentile - £55,825 £47,500
UK median annual salary £35,000 £30,000 £36,000
% change year-on-year +16.67% -16.67% +10.77%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 14,931 32,439 40,397
% of permanent jobs with a recognized job title 90.89% 96.00% 95.99%
Number of salaries quoted 9,881 24,904 28,685
10th Percentile £29,750 £33,127 £36,668
25th Percentile £42,500 £42,500 £47,447
Median annual salary (50th Percentile) £59,000 £56,359 £62,500
Median % change year-on-year +4.69% -9.83% +4.17%
75th Percentile £77,500 £75,000 £81,250
90th Percentile £100,000 £93,175 £100,000
UK median annual salary £57,500 £52,501 £60,000
% change year-on-year +9.52% -12.50% -

Technical Support Analyst
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured Technical Support Analyst in the job title as a proportion of all IT jobs advertised.

Technical Support Analyst trend for jobs with Hybrid/Remote/WFH options

Technical Support Analyst
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing Technical Support Analyst.

Technical Support Analyst salary trend for jobs with a WFH option

Technical Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 8 May 2025, Technical Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with hybrid or remote work options featuring Technical Support Analyst in the job title.

1 1 (100.00%) C#
1 1 (100.00%) PL/SQL
1 1 (100.00%) SQL
1 1 (100.00%) T-SQL
1 1 (100.00%) VB.NET
1 1 (100.00%) .NET
1 1 (100.00%) SQL Server
1 1 (100.00%) DB2
1 1 (100.00%) Visual Studio
1 1 (100.00%) ASP.NET
1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) Microsoft
1 1 (100.00%) Service Management
1 1 (100.00%) Service Delivery
1 1 (100.00%) Change Management
1 1 (100.00%) ITSM
1 1 (100.00%) Knowledge Management
1 1 (100.00%) SQL Server Integration Services
1 1 (100.00%) .NET Framework
1 1 (100.00%) Degree
1 1 (100.00%) Computer Science
1 1 (100.00%) Problem Management
1 1 (100.00%) SolarWinds
1 1 (100.00%) Azure
1 1 (100.00%) ServiceNow
1 1 (100.00%) Relational Database
1 1 (100.00%) Dynamics 365
1 1 (100.00%) Azure Data Factory
1 1 (100.00%) Power Platform

Technical Support Analyst Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) Azure
1 1 (100.00%) Azure Data Factory
1 1 (100.00%) Azure Logic Apps
1 1 (100.00%) Azure Monitor
1 1 (100.00%) Dynamics 365
1 1 (100.00%) Power Platform
Database & Business Intelligence
1 1 (100.00%) DB2
1 1 (100.00%) Relational Database
1 1 (100.00%) SQL Server
1 1 (100.00%) SQL Server Integration Services
Development Applications
1 1 (100.00%) Visual Studio
General
1 1 (100.00%) Social Skills
Libraries, Frameworks & Software Standards
1 1 (100.00%) .NET
1 1 (100.00%) .NET Framework
1 1 (100.00%) ASP.NET
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Application Security
1 1 (100.00%) Change Management
1 1 (100.00%) Computer Science
1 1 (100.00%) Customer Service
1 1 (100.00%) ITIL
1 1 (100.00%) ITSM
1 1 (100.00%) Knowledge Management
1 1 (100.00%) Proactive Maintenance
1 1 (100.00%) Problem Management
1 1 (100.00%) Requirements Gathering
1 1 (100.00%) Service Delivery
1 1 (100.00%) Service Management
Programming Languages
1 1 (100.00%) C#
1 1 (100.00%) PL/SQL
1 1 (100.00%) SQL
1 1 (100.00%) T-SQL
1 1 (100.00%) VB.NET
Qualifications
1 1 (100.00%) Degree
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) ServiceNow
1 1 (100.00%) SolarWinds