Service Manager Contracts in England

Services Manager
UK > England

The median Services Manager daily rate in England is £500 according to job vacancies posted during the 6 months to 10 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 317 287 304
Rank change year-on-year -30 +17 +25
Contract jobs requiring a Service Manager 250 444 638
As % of all contract jobs advertised in England 0.68% 0.91% 0.91%
As % of the Job Titles category 0.73% 0.96% 0.95%
Number of daily rates quoted 169 333 479
10th Percentile £313 £350 £363
25th Percentile £413 £410 £413
Median daily rate (50th Percentile) £500 £501 £500
Median % change year-on-year -0.10% +0.10% +11.11%
75th Percentile £578 £594 £575
90th Percentile £638 £721 £633
UK median daily rate £500 £500 £500
% change year-on-year - - +11.11%
Number of hourly rates quoted 8 5 7
10th Percentile £26.11 £9.38 £18.64
25th Percentile £29.75 - £23.20
Median hourly rate £30.00 £12.95 £32.50
Median % change year-on-year +131.66% -60.15% -0.34%
75th Percentile £40.91 £58.75 £34.48
90th Percentile £72.90 £61.90 £35.76
UK median hourly rate £30.00 £12.95 £29.50
% change year-on-year +131.66% -56.10% -7.25%

All Contract IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 34,080 46,338 66,904
% of contract IT jobs with a recognized job title 92.71% 94.61% 95.49%
Number of daily rates quoted 22,599 32,894 47,614
10th Percentile £281 £313 £313
25th Percentile £413 £425 £425
Median daily rate (50th Percentile) £525 £550 £525
Median % change year-on-year -4.55% +4.76% +7.69%
75th Percentile £645 £663 £644
90th Percentile £750 £760 £740
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 2,444 1,371 1,856
10th Percentile £12.87 £14.30 £12.50
25th Percentile £16.30 £19.96 £15.50
Median hourly rate £37.50 £45.00 £23.00
Median % change year-on-year -16.67% +95.65% +4.55%
75th Percentile £61.30 £65.30 £48.75
90th Percentile £73.75 £77.00 £64.88
UK median hourly rate £37.34 £45.00 £23.91
% change year-on-year -17.02% +88.21% +6.27%

Service Manager
Job Vacancy Trend in England

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Manager in England

Service Manager
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Service Manager in England.

Daily rate trend for Service Manager in England

Service Manager
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Manager in England over the 6 months to 10 May 2024.

Daily rate histogram for Service Manager in England

Service Manager
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Service Manager in England.

Hourly rate trend for Service Manager in England

Service Manager
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Manager in England over the 6 months to 10 May 2024.

Hourly rate histogram for Service Manager in England

Service Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the England region over the 6 months to 10 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +13 101 £500 -4.76% 63
South West +38 51 £541 +8.10% 16
North of England -13 29 £484 -3.20% 46
South East -33 29 £525 +15.38% 38
Midlands +7 20 £523 -5.00% 31
North West -7 17 £493 +3.79% 32
East Midlands +6 12 £500 -14.89% 11
Yorkshire 0 11 £475 -11.21% 12
West Midlands +12 8 £550 +4.76% 20
East of England +2 3 £450 +12.50% 18
North East +14 1 - - 2
Service Manager
UK

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 10 May 2024, Service Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Service Manager in the job title.

1 129 (51.60%) Service Delivery
2 128 (51.20%) ITIL
3 118 (47.20%) Service Management
4 83 (33.20%) Security Cleared
5 74 (29.60%) SC Cleared
6 63 (25.20%) ITSM
7 53 (21.20%) Social Skills
8 52 (20.80%) Service Design
9 39 (15.60%) Finance
10 38 (15.20%) Public Sector
11 34 (13.60%) Agile
12 33 (13.20%) Microsoft
13 31 (12.40%) Continuous Improvement
14 25 (10.00%) Problem-Solving
15 24 (9.60%) ServiceNow
15 24 (9.60%) Change Management
16 23 (9.20%) Customer Service
17 22 (8.80%) SLA
18 21 (8.40%) Stakeholder Management
18 21 (8.40%) Acceptance Criteria
19 19 (7.60%) Problem Management
20 18 (7.20%) Azure
20 18 (7.20%) Business Analysis
21 17 (6.80%) Incident Management
21 17 (6.80%) Project Management
22 16 (6.40%) Remedy
22 16 (6.40%) Performance Metrics
22 16 (6.40%) Remedy ITSM
22 16 (6.40%) Project Delivery
23 15 (6.00%) Microsoft 365

Service Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (2.80%) SharePoint
2 4 (1.60%) Confluence
3 3 (1.20%) Adobe Experience Manager
4 1 (0.40%) Apache
4 1 (0.40%) CMS
4 1 (0.40%) IIS
4 1 (0.40%) Microsoft Exchange
4 1 (0.40%) Tomcat
Applications
1 12 (4.80%) Microsoft Excel
2 10 (4.00%) Microsoft PowerPoint
3 3 (1.20%) Microsoft Office
4 1 (0.40%) Microsoft Project
4 1 (0.40%) MS Visio
Business Applications
1 16 (6.40%) Remedy ITSM
2 3 (1.20%) SAP ERP
2 3 (1.20%) Shopify
3 1 (0.40%) SAP S/4HANA
Cloud Services
1 18 (7.20%) Azure
2 15 (6.00%) Microsoft 365
3 13 (5.20%) AWS
3 13 (5.20%) SaaS
4 12 (4.80%) Power Platform
5 3 (1.20%) BigCommerce
6 2 (0.80%) Azure DevOps
6 2 (0.80%) GCP
6 2 (0.80%) IaaS
6 2 (0.80%) PaaS
6 2 (0.80%) WhatsApp
7 1 (0.40%) Entra ID
7 1 (0.40%) Mimecast
7 1 (0.40%) OneDrive
7 1 (0.40%) PowerApps
7 1 (0.40%) ShareGate
Communications & Networking
1 6 (2.40%) SD-WAN
2 3 (1.20%) VPN
3 1 (0.40%) DHCP
3 1 (0.40%) DNS
3 1 (0.40%) Firewall
3 1 (0.40%) Intranet
3 1 (0.40%) Intrusion Detection
Database & Business Intelligence
1 11 (4.40%) Power BI
2 4 (1.60%) MySQL
3 1 (0.40%) Geospatial Data
3 1 (0.40%) MariaDB
3 1 (0.40%) Relational Database
3 1 (0.40%) SAP HANA
Development Applications
1 7 (2.80%) JIRA
2 3 (1.20%) Maven
General
1 53 (21.20%) Social Skills
2 39 (15.60%) Finance
3 38 (15.20%) Public Sector
4 14 (5.60%) Legal
5 13 (5.20%) Analytical Skills
6 11 (4.40%) Telecoms
7 7 (2.80%) Influencing Skills
8 6 (2.40%) Marketing
9 5 (2.00%) Local Government
9 5 (2.00%) Retail
10 4 (1.60%) Organisational Skills
11 3 (1.20%) Billing
11 3 (1.20%) French Language
11 3 (1.20%) Law
11 3 (1.20%) Police
12 2 (0.80%) Banking
13 1 (0.40%) Automotive
13 1 (0.40%) Electronics
13 1 (0.40%) Manufacturing
13 1 (0.40%) Publishing
Libraries, Frameworks & Software Standards
1 3 (1.20%) AngularJS
1 3 (1.20%) CSS
1 3 (1.20%) J2EE
1 3 (1.20%) jQuery
1 3 (1.20%) REST
1 3 (1.20%) Sass
1 3 (1.20%) Spring
1 3 (1.20%) Spring MVC
1 3 (1.20%) Twitter Bootstrap
1 3 (1.20%) VML
1 3 (1.20%) Web Services
Miscellaneous
1 13 (5.20%) CMDB
2 12 (4.80%) Management Information System
3 11 (4.40%) Onboarding
4 5 (2.00%) Self-Motivation
5 4 (1.60%) Virtual Team
6 2 (0.80%) Analytical Mindset
6 2 (0.80%) Greenfield Project
6 2 (0.80%) Legacy Applications
7 1 (0.40%) Cloud Native
7 1 (0.40%) Data Centre
7 1 (0.40%) Data Protection Act
7 1 (0.40%) NHS
7 1 (0.40%) Product Ownership
7 1 (0.40%) Smartphone
Operating Systems
1 8 (3.20%) Apple iOS
2 7 (2.80%) Windows
3 3 (1.20%) Linux
3 3 (1.20%) Unix
4 1 (0.40%) Windows 10
Processes & Methodologies
1 129 (51.60%) Service Delivery
2 128 (51.20%) ITIL
3 118 (47.20%) Service Management
4 63 (25.20%) ITSM
5 52 (20.80%) Service Design
6 34 (13.60%) Agile
7 31 (12.40%) Continuous Improvement
8 25 (10.00%) Problem-Solving
9 24 (9.60%) Change Management
10 23 (9.20%) Customer Service
11 21 (8.40%) Acceptance Criteria
11 21 (8.40%) Stakeholder Management
12 19 (7.60%) Problem Management
13 18 (7.20%) Business Analysis
14 17 (6.80%) Incident Management
14 17 (6.80%) Project Management
15 16 (6.40%) Performance Metrics
15 16 (6.40%) Project Delivery
16 14 (5.60%) Decision-Making
16 14 (5.60%) Process Improvement
Programming Languages
1 8 (3.20%) Swift
2 3 (1.20%) Java
2 3 (1.20%) JavaScript
3 2 (0.80%) SQL
Qualifications
1 83 (33.20%) Security Cleared
2 74 (29.60%) SC Cleared
3 12 (4.80%) DV Cleared
4 10 (4.00%) BPSS Clearance
4 10 (4.00%) ITIL Certification
5 8 (3.20%) Degree
6 2 (0.80%) ISEB
6 2 (0.80%) PRINCE2 Certification
7 1 (0.40%) PMI Certification
7 1 (0.40%) PMP
Quality Assurance & Compliance
1 22 (8.80%) SLA
2 8 (3.20%) QA
3 7 (2.80%) ISO/IEC 20000
4 4 (1.60%) Accessibility
5 2 (0.80%) COBIT
5 2 (0.80%) Data Quality
6 1 (0.40%) ISO 22301
6 1 (0.40%) ISO 9000
6 1 (0.40%) ISO/IEC 27001
6 1 (0.40%) NIST
6 1 (0.40%) PMO
System Software
1 2 (0.80%) Active Directory
2 1 (0.40%) Virtual Machines
Systems Management
1 3 (1.20%) Microsoft Intune
2 1 (0.40%) Terraform
Vendors
1 33 (13.20%) Microsoft
2 24 (9.60%) ServiceNow
3 16 (6.40%) Remedy
4 13 (5.20%) SAP
5 8 (3.20%) Okta
6 6 (2.40%) Darktrace
7 5 (2.00%) Google
8 4 (1.60%) Salesforce
9 3 (1.20%) Adobe
9 3 (1.20%) BMC
9 3 (1.20%) Dell
9 3 (1.20%) Intel
9 3 (1.20%) Sitecore
10 2 (0.80%) VMware
11 1 (0.40%) Cadence
11 1 (0.40%) HP
11 1 (0.40%) NEC
11 1 (0.40%) Oracle