Support Manager Contracts

Support Manager
UK

The median Support Manager daily rate in the UK is £400, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 476 560 677
Rank change year-on-year +84 +117 +111
Contract jobs requiring a Support Manager 44 22 41
As % of all contract jobs advertised in the UK 0.15% 0.051% 0.069%
As % of the Job Titles category 0.16% 0.054% 0.073%
Number of daily rates quoted 18 14 28
10th Percentile £285 £298 £221
25th Percentile £356 £382 £381
Median daily rate (50th Percentile) £400 £425 £500
Median % change year-on-year -5.88% -15.00% -
75th Percentile £425 £453 £563
90th Percentile £520 £655 £572
UK excluding London median daily rate £400 £400 £450
% change year-on-year - -11.11% +8.56%
Number of hourly rates quoted 2 0 0
10th Percentile £25.01 - -
25th Percentile £26.82 - -
Median hourly rate £29.85 - -
75th Percentile £32.87 - -
90th Percentile £34.68 - -
UK excluding London median hourly rate - - -

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 27,084 40,415 56,464
% of contract IT jobs with a recognized job title 92.52% 92.78% 94.61%
Number of daily rates quoted 17,692 26,309 39,470
10th Percentile £300 £275 £313
25th Percentile £406 £410 £425
Median daily rate (50th Percentile) £515 £525 £540
Median % change year-on-year -1.90% -2.78% +2.86%
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK excluding London median daily rate £475 £492 £500
% change year-on-year -3.46% -1.60% +5.26%
Number of hourly rates quoted 1,035 2,664 1,570
10th Percentile £14.07 £12.86 £14.29
25th Percentile £18.50 £16.30 £19.50
Median hourly rate £29.00 £36.42 £45.00
Median % change year-on-year -20.37% -19.07% +91.49%
75th Percentile £62.50 £60.75 £65.75
90th Percentile £75.00 £72.50 £75.75
UK excluding London median hourly rate £28.00 £39.55 £42.50
% change year-on-year -29.20% -6.94% +117.95%

Support Manager
Job Vacancy Trend

Job postings that featured Support Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Support Manager in the UK

Support Manager
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Support Manager.

Daily rate trend for Support Manager in the UK

Support Manager
Daily Rate Histogram

Daily rate distribution for jobs citing Support Manager over the 6 months to 1 May 2025.

Daily rate histogram for Support Manager in the UK

Support Manager
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Support Manager.

Hourly rate trend for Support Manager in the UK

Support Manager
Hourly Rate Histogram

Hourly rate distribution of jobs citing Support Manager over the 6 months to 1 May 2025.

Hourly rate histogram for Support Manager in the UK

Support Manager
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Manager within the UK over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +80 40 £400 -5.88% 83
UK excluding London +93 34 £400 - 56
North of England +37 20 £400 -7.25% 18
Yorkshire +25 19 £400 -7.25% 6
Work from Home +40 11 £400 -5.88% 35
London +32 8 £400 -5.88% 36
Midlands - 5 £500 - 9
West Midlands - 5 £500 - 5
East of England - 4 - - 9
South East - 3 £525 - 15
Northern Ireland - 1 - - 1
Wales - 1 £155 - 1
North West - 1 £325 - 12

Support Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 May 2025, Support Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Support Manager in the job title.

1 29 (65.91%) Microsoft
2 25 (56.82%) Active Directory
2 25 (56.82%) Entra ID
3 22 (50.00%) Social Skills
3 22 (50.00%) Customer Service
4 19 (43.18%) Microsoft 365
5 18 (40.91%) Mac OS
5 18 (40.91%) Jamf Pro
5 18 (40.91%) ServiceNow
5 18 (40.91%) Apple
5 18 (40.91%) ITIL
6 15 (34.09%) Mobile Device Management
6 15 (34.09%) ITSM
7 14 (31.82%) Service Management
7 14 (31.82%) Microsoft Office
8 13 (29.55%) Retail
8 13 (29.55%) iPhone
8 13 (29.55%) Smartphone
8 13 (29.55%) Incident Management
8 13 (29.55%) Inclusion and Diversity
9 8 (18.18%) SharePoint
10 7 (15.91%) Microsoft Intune
10 7 (15.91%) Azure
11 6 (13.64%) OneDrive
11 6 (13.64%) Problem-Solving
11 6 (13.64%) Windows
11 6 (13.64%) Service Delivery
11 6 (13.64%) Finance
12 5 (11.36%) Asset Management
12 5 (11.36%) Microsoft Exchange

Support Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (18.18%) SharePoint
2 5 (11.36%) Microsoft Exchange
Applications
1 14 (31.82%) Microsoft Office
2 3 (6.82%) Acrobat
2 3 (6.82%) Microsoft Excel
Cloud Services
1 25 (56.82%) Entra ID
2 19 (43.18%) Microsoft 365
3 7 (15.91%) Azure
4 6 (13.64%) OneDrive
5 3 (6.82%) Asana
5 3 (6.82%) Power Platform
5 3 (6.82%) SaaS
5 3 (6.82%) Slack
Communications & Networking
1 2 (4.55%) DNS
1 2 (4.55%) Firewall
1 2 (4.55%) VLAN
1 2 (4.55%) VPN
1 2 (4.55%) Wi-Fi
Database & Business Intelligence
1 3 (6.82%) Power BI
General
1 22 (50.00%) Social Skills
2 13 (29.55%) Inclusion and Diversity
2 13 (29.55%) Retail
3 6 (13.64%) Finance
4 1 (2.27%) Organisational Skills
4 1 (2.27%) Public Sector
Miscellaneous
1 13 (29.55%) iPhone
1 13 (29.55%) Smartphone
2 4 (9.09%) Management Information System
3 3 (6.82%) NHS
3 3 (6.82%) Onboarding
4 1 (2.27%) Driving Licence
Operating Systems
1 18 (40.91%) Mac OS
2 6 (13.64%) Windows
3 4 (9.09%) Apple iOS
4 3 (6.82%) Android
5 1 (2.27%) Windows 10
Processes & Methodologies
1 22 (50.00%) Customer Service
2 18 (40.91%) ITIL
3 15 (34.09%) ITSM
3 15 (34.09%) Mobile Device Management
4 14 (31.82%) Service Management
5 13 (29.55%) Incident Management
6 6 (13.64%) Problem-Solving
6 6 (13.64%) Service Delivery
7 5 (11.36%) Asset Management
7 5 (11.36%) Security Patching
7 5 (11.36%) Service Desk Management
8 4 (9.09%) Change Management
8 4 (9.09%) Computer Science
8 4 (9.09%) Continuous Improvement
8 4 (9.09%) People Management
8 4 (9.09%) Software Engineering
8 4 (9.09%) System Testing
8 4 (9.09%) Task Automation
9 3 (6.82%) IT Asset Management
9 3 (6.82%) Multi-Factor Authentication
Programming Languages
1 4 (9.09%) Java
1 4 (9.09%) Python
Qualifications
1 5 (11.36%) ACSP
1 5 (11.36%) ACTC
2 4 (9.09%) Computer Science Degree
2 4 (9.09%) Degree
3 2 (4.55%) ITIL Certification
4 1 (2.27%) A+ Certification
4 1 (2.27%) ITIL Foundation Certificate
4 1 (2.27%) MCSE
4 1 (2.27%) Microsoft Certification
4 1 (2.27%) SC Cleared
4 1 (2.27%) Security Cleared
Quality Assurance & Compliance
1 1 (2.27%) PMO
System Software
1 25 (56.82%) Active Directory
Systems Management
1 18 (40.91%) Jamf Pro
2 7 (15.91%) Microsoft Intune
Vendors
1 29 (65.91%) Microsoft
2 18 (40.91%) Apple
2 18 (40.91%) ServiceNow
3 3 (6.82%) Adobe
4 2 (4.55%) Cisco
4 2 (4.55%) Meraki
5 1 (2.27%) Sitecore