The median contractor rate for a Support Manager was £375 per day in advertised job vacancies during the 3 months to 29 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Manager
UK
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 553 550 538
Rank change year-on-year -3 -12  
Contract jobs requiring a Support Manager 52 98 87
As % of all contract IT jobs advertised in the UK 0.11% 0.18% 0.16%
As % of the Job Titles category 0.12% 0.19% 0.17%
Number of daily rates quoted 38 69 47
Median daily rate £375 £350 £355
Median daily rate % change year-on-year +7.14% -1.40%  
90% offered a daily rate of more than £253 £200 £193
10% offered a daily rate of more than £500 £500 £485
UK excluding London median daily rate £350 £341 £328
% change year-on-year +2.56% +4.19%  
Number of hourly rates quoted 0 1 4
Median hourly rate - £34.00 £18.00
Median hourly rate % change year-on-year - +88.88%  
UK excluding London median hourly rate - £34.00 £18.00
% change year-on-year - +88.88%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 42875 51263 50687
As % of all contract IT job vacancies advertised in the UK 94.79% 95.24% 94.83%
Number of daily rates quoted 27839 33245 30600
Median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25%  
90% offered a daily rate of more than £260 £260 £238
10% offered a daily rate of more than £600 £600 £555
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 1489 1590 2025
Median hourly rate £18.00 £18.75 £17.50
Median hourly rate % change year-on-year -4.00% +7.14%  
90% offered a hourly rate of more than £11.30 £11.30 £11.00
10% offered a hourly rate of more than £47.50 £47.83 £42.50
UK excluding London median hourly rate £17.50 £19.50 £17.00
% change year-on-year -10.25% +14.70%  

Support Manager
Job Vacancy Trend

The job posting trend of jobs advertised that featured Support Manager in the job title.

Job vacancy trend for Support Manager in the UK

Support Manager
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Manager.

Contractor daily rate trend for Support Manager in the UK

Support Manager
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Support Manager over the 3 months to 29 March 2017.

Contractor daily rate histogram for Support Manager in the UK

Support Manager
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Manager.

Contractor hourly rate trend for Support Manager in the UK

Support Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Manager within the UK over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -3 44 £400 +14.28% 27
London -3 27 £425 +21.42% 15
South East +12 11 £406 +62.50% 5
Wales - 8 £325 -
City of London -1 7 £425 +70.00% 5
Berkshire +30 5 £450 +50.00% 1
Reading +16 4 £450 -
South West -7 4 £400 +31.68%
South Wales - 4 £325 -
Cardiff - 4 £325 -
East of England -2 2 £375 -25.00% 3
West Wales - 2 £318 -
Wiltshire - 2 £400 -
Swansea - 2 £318 -
West Sussex - 2 £388 - 1
Surrey - 2 £305 - 1
Hampshire +11 1 £425 -26.08%
Kent +10 1 £305 +52.50%
West Midlands +10 1 £170 -58.53% 2
Dorset +4 1 £425 -
Bristol +1 1 £250 -27.53%
Bedfordshire -3 1 - -
Milton Keynes -5 1 £363 -13.17% 1
Buckinghamshire -9 1 £363 -13.17% 1
Cambridge - 1 £375 -
Corsham - 1 - -
Sussex - 1 £305 -
Newport - 1 £325 -
Dunstable - 1 - -
Cambridgeshire - 1 £375 -

Support Manager Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 29 March 2017, Support Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Manager in the job title.

1 34 (34.00%) ITIL
2 33 (33.00%) Finance
3 27 (27.00%) Service Delivery
4 22 (22.00%) Project Management
5 15 (15.00%) Service Management
6 14 (14.00%) Release Management
7 10 (10.00%) Stakeholder Management
7 10 (10.00%) SLA
7 10 (10.00%) PRINCE2
7 10 (10.00%) Oracle
8 9 (9.00%) ITIL V3
8 9 (9.00%) SQL Server
8 9 (9.00%) Microsoft
8 9 (9.00%) BizTalk Server
8 9 (9.00%) Banking
9 8 (8.00%) Agile Software Development
9 8 (8.00%) Fiorano
9 8 (8.00%) InterSystems
9 8 (8.00%) IBM
9 8 (8.00%) JCAPS
9 8 (8.00%) SQL Server Integration Services
9 8 (8.00%) Incident Management
9 8 (8.00%) WebSphere
9 8 (8.00%) Problem Management
9 8 (8.00%) IBM Integration Bus
10 7 (7.00%) HL7
10 7 (7.00%) QA
10 7 (7.00%) Performance Management
10 7 (7.00%) Security Cleared
10 7 (7.00%) Oracle EBS R12

Support Manager Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (9.00%) BizTalk Server
2 8 (8.00%) JCAPS
2 8 (8.00%) WebSphere
3 5 (5.00%) SharePoint
4 2 (2.00%) SharePoint Server
5 1 (1.00%) Apache
5 1 (1.00%) Confluence
5 1 (1.00%) Exchange Server 2010
5 1 (1.00%) IIS
5 1 (1.00%) MS Exchange
Applications
1 7 (7.00%) MS Office
2 6 (6.00%) MS Excel
3 3 (3.00%) MS Project
4 2 (2.00%) MS PowerPoint
5 1 (1.00%) MS Visio
5 1 (1.00%) Spreadsheet
Business Applications
1 7 (7.00%) Oracle EBS R12
2 2 (2.00%) Oracle EBS
3 1 (1.00%) Dynamics CRM
3 1 (1.00%) Oracle Applications
3 1 (1.00%) Oracle BPM
3 1 (1.00%) Oracle ERP
3 1 (1.00%) Sonata
3 1 (1.00%) Unit4 Business World
Cloud Services
1 3 (3.00%) Taleo
2 2 (2.00%) Office 365
3 1 (1.00%) Microsoft Azure
3 1 (1.00%) SaaS
Communications & Networking
1 4 (4.00%) Network Security
2 2 (2.00%) DHCP
2 2 (2.00%) DNS
3 1 (1.00%) LAN
3 1 (1.00%) Softphone
3 1 (1.00%) TCP/IP
3 1 (1.00%) WAN
3 1 (1.00%) Wireless
Database & Business Intelligence
1 9 (9.00%) SQL Server
2 8 (8.00%) SQL Server Integration Services
3 1 (1.00%) Electronic Patient Records
3 1 (1.00%) MS Access
3 1 (1.00%) MySQL
3 1 (1.00%) SQL Server 2008
Development Applications
1 1 (1.00%) JIRA
1 1 (1.00%) Talend Open Studio
General
1 33 (33.00%) Finance
2 9 (9.00%) Banking
3 7 (7.00%) Retail
4 4 (4.00%) Billing
5 3 (3.00%) Retail Banking
6 1 (1.00%) Financial Institution
6 1 (1.00%) Legal
6 1 (1.00%) Manufacturing
6 1 (1.00%) Marketing
Libraries, Frameworks & Software Standards
1 8 (8.00%) IBM Integration Bus
2 7 (7.00%) XML
3 6 (6.00%) XSLT
4 3 (3.00%) Web Services
5 1 (1.00%) LAMP
5 1 (1.00%) WS-I
Miscellaneous
1 5 (5.00%) Analytical Skills
2 4 (4.00%) Client/Server
2 4 (4.00%) NHS
3 2 (2.00%) CMDB
4 1 (1.00%) AS400
4 1 (1.00%) Blackberry
4 1 (1.00%) Data Centre
4 1 (1.00%) Data Structures
4 1 (1.00%) e-Learning
4 1 (1.00%) EPoS
4 1 (1.00%) Management Information System
4 1 (1.00%) Mobile Computing
4 1 (1.00%) Social Media
4 1 (1.00%) Virtual Team
Operating Systems
1 7 (7.00%) Windows
2 5 (5.00%) Linux
3 4 (4.00%) Unix
4 2 (2.00%) Windows Server
5 1 (1.00%) Android
5 1 (1.00%) Apple iOS
5 1 (1.00%) Mac OS X
5 1 (1.00%) Windows 7
5 1 (1.00%) Windows Server 2003
5 1 (1.00%) Windows Server 2008
Processes & Methodologies
1 34 (34.00%) ITIL
2 27 (27.00%) Service Delivery
3 22 (22.00%) Project Management
4 15 (15.00%) Service Management
5 14 (14.00%) Release Management
6 10 (10.00%) PRINCE2
6 10 (10.00%) Stakeholder Management
7 9 (9.00%) ITIL V3
8 8 (8.00%) Agile Software Development
8 8 (8.00%) Incident Management
8 8 (8.00%) Problem Management
9 7 (7.00%) Performance Management
10 6 (6.00%) Change Management
11 5 (5.00%) ITSM
11 5 (5.00%) Risk Management
12 4 (4.00%) Business Analysis
12 4 (4.00%) Migration
12 4 (4.00%) Process Management
12 4 (4.00%) Programme Management
12 4 (4.00%) Root Cause Analysis
Programming Languages
1 7 (7.00%) SQL
2 1 (1.00%) PHP
Qualifications
1 7 (7.00%) Security Cleared
2 4 (4.00%) Degree
3 3 (3.00%) DV Cleared
3 3 (3.00%) SC Cleared
4 2 (2.00%) CTC Cleared
4 2 (2.00%) ITIL Certification
4 2 (2.00%) PRINCE2 Certification
5 1 (1.00%) ECDL
5 1 (1.00%) ITIL Foundation Certificate
5 1 (1.00%) MCSE
5 1 (1.00%) Microsoft Certification
5 1 (1.00%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 10 (10.00%) SLA
2 7 (7.00%) HL7
2 7 (7.00%) PMO
2 7 (7.00%) QA
3 3 (3.00%) Disclosure Scotland
4 1 (1.00%) ISO 9001
System Software
1 3 (3.00%) Active Directory
2 2 (2.00%) VMware Infrastructure
3 1 (1.00%) Virtual Desktop
3 1 (1.00%) VMware ESX
Systems Management
1 1 (1.00%) Microsoft Clustering
1 1 (1.00%) SCCM
Vendors
1 10 (10.00%) Oracle
2 9 (9.00%) Microsoft
3 8 (8.00%) Fiorano
3 8 (8.00%) IBM
3 8 (8.00%) InterSystems
4 3 (3.00%) RedPrairie
4 3 (3.00%) VMware
5 2 (2.00%) SAP
6 1 (1.00%) Atlassian
6 1 (1.00%) Avaya
6 1 (1.00%) Cisco
6 1 (1.00%) Citrix
6 1 (1.00%) Epicor
6 1 (1.00%) Mitel
6 1 (1.00%) ServiceNow
6 1 (1.00%) Siebel
6 1 (1.00%) Talend