The median contractor rate for a Support Manager was £500 per day in advertised job vacancies during the 3 months to 27 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Manager
UK
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 572 595 579
Rank change year-on-year +23 -16  
Contract jobs requiring a Support Manager 38 59 63
As % of all contract IT jobs advertised in the UK 0.081% 0.11% 0.11%
As % of the Job Titles category 0.085% 0.12% 0.12%
Number of daily rates quoted 29 42 48
Median daily rate £500 £375 £395
Median daily rate % change year-on-year +33.33% -5.06%  
90% offered a daily rate of more than £270 £235 £250
10% offered a daily rate of more than £660 £522 £650
UK excluding London median daily rate £440 £363 £325
% change year-on-year +21.37% +11.53%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 44656 51218 52310
As % of all contract IT job vacancies advertised in the UK 94.78% 94.87% 94.84%
Number of daily rates quoted 28833 33387 32903
Median daily rate £438 £425 £400
Median daily rate % change year-on-year +2.94% +6.25%  
90% offered a daily rate of more than £275 £260 £245
10% offered a daily rate of more than £600 £600 £568
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 1389 1533 1989
Median hourly rate £18.10 £17.50 £16.50
Median hourly rate % change year-on-year +3.42% +6.06%  
90% offered a hourly rate of more than £11.44 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £44.00 £40.00
UK excluding London median hourly rate £17.50 £17.50 £16.14
% change year-on-year - +8.42%  

Support Manager
Job Vacancy Trend

The job posting trend of jobs advertised that featured Support Manager in the job title.

Job vacancy trend for Support Manager in the UK

Support Manager
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Manager.

Contractor daily rate trend for Support Manager in the UK

Support Manager
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Support Manager over the 3 months to 27 June 2017.

Contractor daily rate histogram for Support Manager in the UK

Support Manager
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Manager.

Contractor hourly rate trend for Support Manager in the UK

Support Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Manager within the UK over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +4 38 £500 +26.98% 26
London -3 15 £550 +41.93% 12
South East +7 5 £300 -25.00% 5
South West +7 5 £428 -3.93% 2
East Midlands -2 5 £500 +17.64% 2
Northamptonshire +4 4 £500 +17.64%
Devon - 4 £428 -
Yorkshire +30 3 £406 +12.06% 1
West Yorkshire +16 3 £406 +12.06% 1
Exeter - 3 £415 -
Berkshire +23 2 £300 -25.00%
Reading +20 2 £300 -25.00%
North West +14 2 £500 +53.84%
Northampton +1 2 £450 +5.88%
East of England -2 2 £350 -9.67% 3
Bedfordshire -7 2 £350 -17.64%
Bradford - 2 £313 -
Cheshire +20 1 £500 -
Warrington +20 1 £500 -
West Midlands +19 1 £250 -41.17% 1
Leeds +16 1 £500 +42.85% 1
Surrey +6 1 - - 2
Lancashire +4 1 - -
City of London -3 1 £750 +114.28% 5
Luton -6 1 - -
Oxford - 1 £275 -
Preston - 1 - -
Leicester - 1 £525 -
Chiswick - 1 £200 -
Leicestershire - 1 £525 -

Support Manager Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 27 June 2017, Support Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Manager in the job title.

1 29 (32.58%) ITIL
2 24 (26.97%) Finance
3 22 (24.72%) Service Delivery
4 19 (21.35%) Project Management
5 15 (16.85%) Service Management
6 12 (13.48%) Release Management
7 10 (11.24%) PRINCE2
7 10 (11.24%) SQL Server
7 10 (11.24%) Change Management
7 10 (11.24%) Banking
7 10 (11.24%) ITIL V3
8 9 (10.11%) Incident Management
8 9 (10.11%) Risk Management
8 9 (10.11%) PMO
9 8 (8.99%) InterSystems
9 8 (8.99%) Fiorano
9 8 (8.99%) Microsoft Office
9 8 (8.99%) Windows
9 8 (8.99%) Microsoft Excel
9 8 (8.99%) IBM
9 8 (8.99%) BizTalk Server
9 8 (8.99%) SQL Server Integration Services
9 8 (8.99%) IBM Integration Bus
9 8 (8.99%) WebSphere
9 8 (8.99%) JCAPS
10 7 (7.87%) Root Cause Analysis
10 7 (7.87%) Analytical Skills
10 7 (7.87%) HL7
10 7 (7.87%) Performance Management
10 7 (7.87%) Microsoft

Support Manager Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (8.99%) BizTalk Server
1 8 (8.99%) JCAPS
1 8 (8.99%) WebSphere
2 3 (3.37%) MS Exchange
3 2 (2.25%) SharePoint
3 2 (2.25%) SharePoint Server
4 1 (1.12%) Apache
4 1 (1.12%) Exchange Server 2010
4 1 (1.12%) Skype for Business
Applications
1 8 (8.99%) Microsoft Excel
1 8 (8.99%) Microsoft Office
2 6 (6.74%) Microsoft PowerPoint
3 3 (3.37%) MS Visio
4 2 (2.25%) Microsoft Project
4 2 (2.25%) Spreadsheet
Business Applications
1 3 (3.37%) Oracle EBS R12
2 2 (2.25%) Oracle EBS
3 1 (1.12%) Oracle BPM
3 1 (1.12%) Oracle ERP
3 1 (1.12%) SAP S/4HANA
3 1 (1.12%) Sonata
3 1 (1.12%) Unit4 Business World
Cloud Services
1 3 (3.37%) Office 365
Communications & Networking
1 6 (6.74%) Network Security
2 4 (4.49%) LAN
2 4 (4.49%) WAN
3 2 (2.25%) Firewall
3 2 (2.25%) Internet
3 2 (2.25%) iSCSI
3 2 (2.25%) SAN
3 2 (2.25%) TCP/IP
3 2 (2.25%) Wireless
4 1 (1.12%) BGP
4 1 (1.12%) Cisco IOS
4 1 (1.12%) DHCP
4 1 (1.12%) DNS
4 1 (1.12%) IOS XR
4 1 (1.12%) OSPF
4 1 (1.12%) PBX
4 1 (1.12%) Skype
4 1 (1.12%) Softphone
4 1 (1.12%) VoIP
Database & Business Intelligence
1 10 (11.24%) SQL Server
2 8 (8.99%) SQL Server Integration Services
3 1 (1.12%) Blockchain
3 1 (1.12%) KDB
3 1 (1.12%) MySQL
3 1 (1.12%) SQL Server 2008
General
1 24 (26.97%) Finance
2 10 (11.24%) Banking
3 5 (5.62%) Retail
4 3 (3.37%) Retail Banking
5 2 (2.25%) Billing
5 2 (2.25%) Financial Institution
5 2 (2.25%) Front Office
5 2 (2.25%) Manufacturing
5 2 (2.25%) Telecoms
6 1 (1.12%) Advertising
6 1 (1.12%) Back Office
6 1 (1.12%) Investment Banking
6 1 (1.12%) Italian Language
6 1 (1.12%) Legal
Libraries, Frameworks & Software Standards
1 8 (8.99%) IBM Integration Bus
2 7 (7.87%) XML
3 6 (6.74%) XSLT
4 1 (1.12%) LAMP
4 1 (1.12%) WS-I
Miscellaneous
1 7 (7.87%) Analytical Skills
2 3 (3.37%) Client/Server
2 3 (3.37%) NHS
3 2 (2.25%) CMDB
3 2 (2.25%) Driving Licence
3 2 (2.25%) Greenfield Project
4 1 (1.12%) AS400
4 1 (1.12%) Blackberry
4 1 (1.12%) Computer Science
4 1 (1.12%) Data Centre
4 1 (1.12%) Data Structures
4 1 (1.12%) Derivative
4 1 (1.12%) e-Learning
4 1 (1.12%) EPoS
4 1 (1.12%) Equities
4 1 (1.12%) Fintech
4 1 (1.12%) FMCG
4 1 (1.12%) Foreign Exchange (FX)
4 1 (1.12%) User Experience
4 1 (1.12%) Virtual Team
Operating Systems
1 8 (8.99%) Windows
2 4 (4.49%) Linux
3 3 (3.37%) Unix
3 3 (3.37%) Windows Server
4 2 (2.25%) Windows Server 2008
5 1 (1.12%) Windows 7
5 1 (1.12%) Windows Server 2003
5 1 (1.12%) Windows Server 2012
Processes & Methodologies
1 29 (32.58%) ITIL
2 22 (24.72%) Service Delivery
3 19 (21.35%) Project Management
4 15 (16.85%) Service Management
5 12 (13.48%) Release Management
6 10 (11.24%) Change Management
6 10 (11.24%) ITIL V3
6 10 (11.24%) PRINCE2
7 9 (10.11%) Incident Management
7 9 (10.11%) Risk Management
8 7 (7.87%) ITSM
8 7 (7.87%) Performance Management
8 7 (7.87%) Programme Management
8 7 (7.87%) Root Cause Analysis
9 6 (6.74%) Agile Software Development
9 6 (6.74%) Problem Management
9 6 (6.74%) Stakeholder Management
10 5 (5.62%) Migration
11 4 (4.49%) ERP
11 4 (4.49%) Resource Management
Programming Languages
1 4 (4.49%) SQL
2 1 (1.12%) Java
2 1 (1.12%) PHP
Qualifications
1 4 (4.49%) Degree
2 3 (3.37%) Security Cleared
3 2 (2.25%) PRINCE2 Certification
3 2 (2.25%) SC Cleared
4 1 (1.12%) A+ Certification
4 1 (1.12%) CCIE
4 1 (1.12%) CCIP
4 1 (1.12%) CCNP
4 1 (1.12%) Cisco Certification
4 1 (1.12%) Computer Science Degree
4 1 (1.12%) DV Cleared
4 1 (1.12%) ITIL Certification
4 1 (1.12%) ITIL Foundation Certificate
4 1 (1.12%) MCSE
4 1 (1.12%) Microsoft Certification
Quality Assurance & Compliance
1 9 (10.11%) PMO
2 7 (7.87%) HL7
3 6 (6.74%) SLA
4 4 (4.49%) QA
5 1 (1.12%) Disclosure Scotland
5 1 (1.12%) ISO 9001
5 1 (1.12%) Sarbanes-Oxley
System Software
1 4 (4.49%) Active Directory
2 2 (2.25%) Hyper-V
3 1 (1.12%) VMware Infrastructure
Systems Management
1 4 (4.49%) SCCM
2 2 (2.25%) WSUS
3 1 (1.12%) Systems Management Server (SMS)
Vendors
1 8 (8.99%) Fiorano
1 8 (8.99%) IBM
1 8 (8.99%) InterSystems
2 7 (7.87%) Microsoft
2 7 (7.87%) Oracle
3 5 (5.62%) SAP
4 4 (4.49%) Cisco
5 2 (2.25%) Citrix
5 2 (2.25%) Dell
5 2 (2.25%) EqualLogic
5 2 (2.25%) ServiceNow
5 2 (2.25%) SonicWALL
5 2 (2.25%) Veeam
5 2 (2.25%) VMware
6 1 (1.12%) Avaya
6 1 (1.12%) BT
6 1 (1.12%) Mitel
6 1 (1.12%) Siebel
6 1 (1.12%) Siemens
Wiltshire
People Source Consulting
Rate: £750 - £800 per day
Posted: 22 days ago