Technical Support Contracts in London

Technical Support
England > London

The median Technical Support daily rate in London is £250, according to job vacancies posted in the 6 months leading up to 30 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 327 360 437
Rank change year-on-year +33 +77 +92
Contract jobs requiring a Technical Support 23 37 42
As % of all contract jobs advertised in London 0.19% 0.21% 0.17%
As % of the Job Titles category 0.20% 0.23% 0.17%
Number of daily rates quoted 13 23 29
10th Percentile £222 £180 £180
25th Percentile £225 £189 £200
Median daily rate (50th Percentile) £250 £240 £300
Median % change year-on-year +4.17% -20.00% -23.81%
75th Percentile £400 £284 £585
90th Percentile £461 £350 £596
England median daily rate £245 £210 £240
% change year-on-year +16.67% -12.50% -16.52%
Number of hourly rates quoted 2 4 3
10th Percentile - - £23.80
25th Percentile - £19.05 £24.63
Median hourly rate £24.00 £19.28 £26.00
Median % change year-on-year +24.51% -25.87% +35.42%
75th Percentile - £29.19 £28.56
90th Percentile - £46.18 £30.10
England median hourly rate £24.00 £15.85 £21.22
% change year-on-year +51.42% -25.31% +13.11%

All Contract IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 11,371 16,351 24,216
% of contract IT jobs with a recognized job title 93.43% 93.53% 95.16%
Number of daily rates quoted 7,722 11,827 17,651
10th Percentile £350 £325 £363
25th Percentile £425 £441 £463
Median daily rate (50th Percentile) £550 £550 £575
Median % change year-on-year - -4.35% -
75th Percentile £675 £675 £700
90th Percentile £800 £800 £800
England median daily rate £517 £525 £550
% change year-on-year -1.52% -4.55% +3.77%
Number of hourly rates quoted 153 322 279
10th Percentile £20.24 £16.00 £18.00
25th Percentile £24.66 £20.07 £22.69
Median hourly rate £32.00 £27.66 £36.00
Median % change year-on-year +15.71% -23.18% +2.86%
75th Percentile £49.75 £46.50 £63.75
90th Percentile £61.85 £65.03 £82.50
England median hourly rate £29.30 £37.50 £45.00
% change year-on-year -21.87% -16.67% +91.49%

Technical Support
Job Vacancy Trend in London

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Technical Support in London

Technical Support
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Technical Support in London.

Daily rate trend for Technical Support in London

Technical Support
Daily Rate Histogram in London

Daily rate distribution for jobs citing Technical Support in London over the 6 months to 30 May 2025.

Daily rate histogram for Technical Support in London

Technical Support
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Technical Support in London.

Hourly rate trend for Technical Support in London

Technical Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the London region over the 6 months to 30 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West London +15 6 £250 - 14
Central London +6 2 £403 +67.71% 12
South London - 1 £223 - 3
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 30 May 2025, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring Technical Support in the job title.

1 14 (60.87%) Windows
2 12 (52.17%) Active Directory
2 12 (52.17%) Microsoft 365
3 10 (43.48%) Windows 10
4 7 (30.43%) Social Skills
4 7 (30.43%) Microsoft
5 6 (26.09%) Microsoft Office
5 6 (26.09%) ServiceNow
6 5 (21.74%) Security Cleared
6 5 (21.74%) Problem-Solving
6 5 (21.74%) VoIP
7 4 (17.39%) SC Cleared
7 4 (17.39%) Stakeholder Management
7 4 (17.39%) Remedy
7 4 (17.39%) Service Delivery
7 4 (17.39%) SLA
7 4 (17.39%) Customer Service
7 4 (17.39%) Enterprise Software
7 4 (17.39%) Azure
8 3 (13.04%) Entra ID
8 3 (13.04%) Windows 7
8 3 (13.04%) Onboarding
8 3 (13.04%) ITIL
8 3 (13.04%) Finance
8 3 (13.04%) Time Management
9 2 (8.70%) DV Cleared
9 2 (8.70%) French Language
9 2 (8.70%) User Acceptance Testing
9 2 (8.70%) SCCM
9 2 (8.70%) Local Government

Technical Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.70%) Microsoft Exchange
2 1 (4.35%) SharePoint
Applications
1 6 (26.09%) Microsoft Office
Cloud Services
1 12 (52.17%) Microsoft 365
2 4 (17.39%) Azure
3 3 (13.04%) Entra ID
4 2 (8.70%) SaaS
5 1 (4.35%) Google Docs
5 1 (4.35%) IaaS
5 1 (4.35%) OneDrive
Communications & Networking
1 5 (21.74%) VoIP
2 1 (4.35%) DHCP
2 1 (4.35%) DNS
2 1 (4.35%) Firewall
2 1 (4.35%) TCP/IP
General
1 7 (30.43%) Social Skills
2 3 (13.04%) Finance
3 2 (8.70%) French Language
3 2 (8.70%) Local Government
4 1 (4.35%) Analytical Skills
4 1 (4.35%) Back Office
4 1 (4.35%) Banking
4 1 (4.35%) Financial Institution
4 1 (4.35%) Law
4 1 (4.35%) Public Sector
Miscellaneous
1 4 (17.39%) Enterprise Software
2 3 (13.04%) Onboarding
3 1 (4.35%) Driving Licence
3 1 (4.35%) Management Information System
3 1 (4.35%) NHS
3 1 (4.35%) SWIFT Messaging Network
Operating Systems
1 14 (60.87%) Windows
2 10 (43.48%) Windows 10
3 3 (13.04%) Windows 7
4 1 (4.35%) Windows Server
Processes & Methodologies
1 5 (21.74%) Problem-Solving
2 4 (17.39%) Customer Service
2 4 (17.39%) Service Delivery
2 4 (17.39%) Stakeholder Management
3 3 (13.04%) ITIL
3 3 (13.04%) Time Management
4 2 (8.70%) Case Management
4 2 (8.70%) Code Quality
4 2 (8.70%) Cybersecurity
4 2 (8.70%) Incident Management
4 2 (8.70%) Project Management
4 2 (8.70%) User Acceptance Testing
4 2 (8.70%) User Experience
4 2 (8.70%) Validation
5 1 (4.35%) Computer Science
5 1 (4.35%) CRM
5 1 (4.35%) ITSM
5 1 (4.35%) Mathematics
5 1 (4.35%) Problem Management
5 1 (4.35%) Service Management
Qualifications
1 5 (21.74%) Security Cleared
2 4 (17.39%) SC Cleared
3 2 (8.70%) Degree
3 2 (8.70%) DV Cleared
4 1 (4.35%) A+ Certification
4 1 (4.35%) Computer Science Degree
4 1 (4.35%) ITIL Foundation Certificate
4 1 (4.35%) MCSE
4 1 (4.35%) Microsoft Certification
Quality Assurance & Compliance
1 4 (17.39%) SLA
2 1 (4.35%) ISO 20022
2 1 (4.35%) SEPA
System Software
1 12 (52.17%) Active Directory
2 1 (4.35%) Microsoft App-V
Systems Management
1 2 (8.70%) Microsoft Intune
1 2 (8.70%) SCCM
Vendors
1 7 (30.43%) Microsoft
2 6 (26.09%) ServiceNow
3 4 (17.39%) Remedy
4 2 (8.70%) Citrix
5 1 (4.35%) Google
5 1 (4.35%) Liquidlogic
5 1 (4.35%) Nexthink