The median annual salary for a Technical Support was £35,000 in advertised job vacancies in London during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
England / London
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 457 419 400
Rank change year-on-year -38 -19  
Permanent jobs requiring a Technical Support 155 220 297
As % of all permanent IT jobs advertised in London 0.43% 0.56% 0.66%
As % of the Job Titles category 0.45% 0.58% 0.69%
Number of salaries quoted 124 209 272
Median salary £35,000 £37,500 £35,000
Median salary % change year-on-year -6.66% +7.14%  
90% offered a salary of more than £23,035 £23,000 £22,500
10% offered a salary of more than £52,500 £63,000 £60,000
UK excluding London median salary £30,000 £27,500 £28,500
% change year-on-year +9.09% -3.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 34435 37857 42919
As % of all permanent IT job vacancies advertised in London 94.83% 95.92% 95.87%
Number of salaries quoted 27911 32929 36278
Median salary £57,500 £55,000 £55,000
Median salary % change year-on-year +4.54% -  
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Technical Support
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Technical Support in the job title.

Job vacancy trend for Technical Support in London

Technical Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in London.

Salary trend for Technical Support in London

Technical Support
Salary Histogram in London

The salary distribution of IT jobs citing Technical Support in London over the 3 months to 25 June 2017.

Salary histogram for Technical Support in London

Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the London region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +35 30 £50,000 +51.51% 3
Chessington - 7 £24,000 -
Uxbridge +5 3 £32,500 -18.75%
Brentford - 2 £37,500 -
Bromley - 2 £21,000 -
Kingston Upon Thames +14 1 £23,000 -47.42%
Southwark - 1 £23,000 -
Hayes - 1 £24,000 -
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 25 June 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Technical Support in the job title.

1 177 (53.96%) Windows
2 119 (36.28%) Microsoft
3 103 (31.40%) Active Directory
4 86 (26.22%) SQL
5 73 (22.26%) ITIL
6 71 (21.65%) Finance
7 64 (19.51%) Windows 7
8 58 (17.68%) Microsoft Office
9 54 (16.46%) Office 365
10 49 (14.94%) Analytical Skills
11 48 (14.63%) Windows Server
12 43 (13.11%) Linux
13 36 (10.98%) Windows 10
13 36 (10.98%) Problem Management
14 35 (10.67%) Service Delivery
15 33 (10.06%) MS Exchange
15 33 (10.06%) Citrix
16 30 (9.15%) Microsoft Certification
16 30 (9.15%) Incident Management
17 29 (8.84%) Degree
17 29 (8.84%) Windows Server 2008
17 29 (8.84%) VMware
18 28 (8.54%) Eclipse
19 27 (8.23%) TCP/IP
19 27 (8.23%) Android
19 27 (8.23%) Windows Server 2012
20 26 (7.93%) DNS
20 26 (7.93%) Cisco
21 25 (7.62%) ITIL Foundation Certificate
22 24 (7.32%) Apple

Technical Support Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (10.06%) MS Exchange
2 10 (3.05%) CMS
2 10 (3.05%) Exchange Server 2010
2 10 (3.05%) Skype for Business
3 8 (2.44%) Blackberry Enterprise Server
4 6 (1.83%) Tomcat
5 5 (1.52%) Exchange Server 2013
5 5 (1.52%) JBoss
5 5 (1.52%) Oracle SOA Suite
5 5 (1.52%) WebSphere
6 4 (1.22%) IIS
7 3 (0.91%) Confluence
7 3 (0.91%) Exchange Server 2007
7 3 (0.91%) SharePoint
8 2 (0.61%) Drupal
8 2 (0.61%) Magnolia
8 2 (0.61%) Sitecore CMS
9 1 (0.30%) Exchange Server 2003
9 1 (0.30%) MQSeries
9 1 (0.30%) OpenStack
Applications
1 58 (17.68%) Microsoft Office
2 17 (5.18%) Microsoft Excel
3 8 (2.44%) Microsoft PowerPoint
4 7 (2.13%) Mozilla Thunderbird
5 2 (0.61%) Autodesk Flame
5 2 (0.61%) MS Visio
6 1 (0.30%) AutoCAD
6 1 (0.30%) Pro/ENGINEER
6 1 (0.30%) PTC Creo
6 1 (0.30%) Vectorworks
Business Applications
1 23 (7.01%) RiskWrite
2 3 (0.91%) Dynamics CRM
3 2 (0.61%) Actimize
3 2 (0.61%) Dynamics AX
3 2 (0.61%) Loan IQ
3 2 (0.61%) Magento
3 2 (0.61%) NetSuite
3 2 (0.61%) Northgate Housing
3 2 (0.61%) Postilion
3 2 (0.61%) Temenos T24
3 2 (0.61%) Unit4 Business World
4 1 (0.30%) Infor M3
4 1 (0.30%) SAP ERP
4 1 (0.30%) thinkFolio
4 1 (0.30%) WebTrends
Cloud Services
1 54 (16.46%) Office 365
2 22 (6.71%) SaaS
3 5 (1.52%) Microsoft Azure
4 4 (1.22%) Amazon AWS
5 3 (0.91%) G Suite
6 2 (0.61%) Cloud Computing
6 2 (0.61%) Mimecast
7 1 (0.30%) Adobe Creative Cloud
7 1 (0.30%) Boomi
7 1 (0.30%) Slack
7 1 (0.30%) Sumo Logic
Communications & Networking
1 27 (8.23%) TCP/IP
2 26 (7.93%) DNS
3 23 (7.01%) LAN
4 19 (5.79%) DHCP
4 19 (5.79%) VoIP
5 17 (5.18%) Firewall
6 16 (4.88%) Internet
7 12 (3.66%) Wireless
8 11 (3.35%) WAN
9 10 (3.05%) Skype
10 9 (2.74%) HTTP
11 8 (2.44%) SMTP
12 7 (2.13%) Broadband
12 7 (2.13%) FTP
12 7 (2.13%) IMAP
12 7 (2.13%) POP3
12 7 (2.13%) WLAN
13 5 (1.52%) Wi-Fi
14 4 (1.22%) Intranet
14 4 (1.22%) VPN
Database & Business Intelligence
1 20 (6.10%) SQL Server
2 6 (1.83%) MySQL
2 6 (1.83%) QlikView
3 4 (1.22%) Data Warehouse
3 4 (1.22%) Qlik Sense
4 2 (0.61%) Big Data
4 2 (0.61%) SQL Server Integration Services
4 2 (0.61%) SQL Server Reporting Services
5 1 (0.30%) Azure SQL Database
5 1 (0.30%) Blockchain
5 1 (0.30%) DB2
5 1 (0.30%) HDInsight
5 1 (0.30%) Power BI
5 1 (0.30%) RDBMS
5 1 (0.30%) Relational Database
5 1 (0.30%) Spotfire
5 1 (0.30%) SQL Server 2005
5 1 (0.30%) SQL Server 2012
5 1 (0.30%) SQL Server 2016
5 1 (0.30%) SQL Server Analysis Services
Development Applications
1 28 (8.54%) Eclipse
2 23 (7.01%) VersionOne
3 5 (1.52%) IntelliJ
3 5 (1.52%) JIRA
3 5 (1.52%) Maven
3 5 (1.52%) NetBeans
4 4 (1.22%) Talend Open Studio
5 2 (0.61%) Firebug
6 1 (0.30%) Ant
6 1 (0.30%) GitLab
6 1 (0.30%) Jenkins
6 1 (0.30%) SQL Server Management Studio (SSMS)
6 1 (0.30%) Visual Studio
General
1 71 (21.65%) Finance
2 22 (6.71%) Banking
3 17 (5.18%) Law
4 14 (4.27%) Telecoms
5 13 (3.96%) Legal
6 12 (3.66%) Marketing
7 9 (2.74%) Investment Banking
8 8 (2.44%) Front Office
9 7 (2.13%) Retail
10 6 (1.83%) Back Office
11 5 (1.52%) German Language
12 4 (1.22%) French Language
13 3 (0.91%) Advertising
13 3 (0.91%) Billing
13 3 (0.91%) Digital Economy
13 3 (0.91%) Mandarin Language
14 2 (0.61%) Corporate Banking
14 2 (0.61%) Electronics
14 2 (0.61%) Financial Institution
15 1 (0.30%) Manufacturing
Libraries, Frameworks & Software Standards
1 22 (6.71%) HTML
1 22 (6.71%) XML
2 16 (4.88%) CSS
3 12 (3.66%) Web Services
4 9 (2.74%) .NET
5 8 (2.44%) JSON
6 6 (1.83%) ASP.NET
6 6 (1.83%) REST
6 6 (1.83%) SOAP
7 5 (1.52%) Java EE
7 5 (1.52%) Java SE
7 5 (1.52%) JMS
7 5 (1.52%) Spring
8 4 (1.22%) .NET Framework
8 4 (1.22%) HTML5
9 3 (0.91%) CCXML
9 3 (0.91%) iOS SDK
9 3 (0.91%) jQuery
9 3 (0.91%) VXML
10 2 (0.61%) OAuth
Miscellaneous
1 49 (14.94%) Analytical Skills
2 24 (7.32%) iSeries
3 22 (6.71%) Blackberry
4 18 (5.49%) iPad
5 12 (3.66%) Computer Science
5 12 (3.66%) Management Information System
6 9 (2.74%) Enterprise Software
7 8 (2.44%) Clustering
7 8 (2.44%) iPhone
7 8 (2.44%) Video Conferencing
8 7 (2.13%) Fintech
8 7 (2.13%) Handset
8 7 (2.13%) Smartphone
9 6 (1.83%) BYOD
10 5 (1.52%) Mobile App
10 5 (1.52%) Social Media
11 4 (1.22%) Hedge funds
11 4 (1.22%) SWIFT
12 3 (0.91%) Digital Media
12 3 (0.91%) Driving Licence
Operating Systems
1 177 (53.96%) Windows
2 64 (19.51%) Windows 7
3 48 (14.63%) Windows Server
4 43 (13.11%) Linux
5 36 (10.98%) Windows 10
6 29 (8.84%) Windows Server 2008
7 27 (8.23%) Android
7 27 (8.23%) Windows Server 2012
8 24 (7.32%) Windows 8
9 18 (5.49%) Unix
10 17 (5.18%) Mac OS X
11 15 (4.57%) Apple iOS
12 11 (3.35%) Mac OS
13 7 (2.13%) Windows XP
14 6 (1.83%) Windows Server 2003
15 4 (1.22%) Windows Vista
16 3 (0.91%) Red Hat Enterprise Linux
17 2 (0.61%) Mac OS X Server
18 1 (0.30%) CentOS
Processes & Methodologies
1 73 (22.26%) ITIL
2 36 (10.98%) Problem Management
3 35 (10.67%) Service Delivery
4 30 (9.15%) Incident Management
5 23 (7.01%) Change Control
5 23 (7.01%) Performance Tuning
5 23 (7.01%) Trend Analysis
6 18 (5.49%) Project Management
7 14 (4.27%) ITIL V3
8 12 (3.66%) Workflow
9 11 (3.35%) Mentoring
10 10 (3.05%) Agile Software Development
10 10 (3.05%) Investment Management
11 9 (2.74%) E-Commerce
11 9 (2.74%) Operations Management
12 8 (2.44%) Asset Management
12 8 (2.44%) Coaching
12 8 (2.44%) CRM
12 8 (2.44%) Document Management
12 8 (2.44%) Web Development
Programming Languages
1 86 (26.22%) SQL
2 22 (6.71%) Java
2 22 (6.71%) JavaScript
3 17 (5.18%) C#
4 15 (4.57%) PowerShell
5 13 (3.96%) Python
6 8 (2.44%) VB
7 7 (2.13%) T-SQL
8 6 (1.83%) PHP
9 5 (1.52%) R
9 5 (1.52%) VBA
10 4 (1.22%) C++
10 4 (1.22%) MATLAB
11 3 (0.91%) Perl
11 3 (0.91%) Ruby
12 1 (0.30%) Bash Shell
12 1 (0.30%) Korn
12 1 (0.30%) Shell Script
12 1 (0.30%) X++
Qualifications
1 30 (9.15%) Microsoft Certification
2 29 (8.84%) Degree
3 25 (7.62%) ITIL Foundation Certificate
4 20 (6.10%) MCP
5 18 (5.49%) MCSE
6 16 (4.88%) CCNA
6 16 (4.88%) Cisco Certification
7 8 (2.44%) ITIL Certification
8 6 (1.83%) MCDST
9 4 (1.22%) A+ Certification
9 4 (1.22%) Computer Science Degree
10 3 (0.91%) MCITP
10 3 (0.91%) MCSA
10 3 (0.91%) VMware Certified Professional (VCP)
11 2 (0.61%) CCA
11 2 (0.61%) Citrix Certification
12 1 (0.30%) CCAA
12 1 (0.30%) GSEC
12 1 (0.30%) Network+ Certification
12 1 (0.30%) Security+ Certification
Quality Assurance & Compliance
1 20 (6.10%) SLA
2 4 (1.22%) QA
3 2 (0.61%) ISO/IEC 27001
4 1 (0.30%) PMO
4 1 (0.30%) SSAE 16
System Software
1 103 (31.40%) Active Directory
2 18 (5.49%) VMware Infrastructure
3 15 (4.57%) Hyper-V
4 6 (1.83%) vSphere
5 5 (1.52%) XenApp
6 3 (0.91%) VMware ESXi
7 2 (0.61%) NFS
7 2 (0.61%) Terminal Services
7 2 (0.61%) Virtual Servers
8 1 (0.30%) Docker
8 1 (0.30%) XenDesktop
Systems Management
1 14 (4.27%) Backup Exec
1 14 (4.27%) SCCM
2 13 (3.96%) Norton AntiVirus
3 6 (1.83%) WSUS
4 3 (0.91%) Microsoft Intune
4 3 (0.91%) Puppet
5 2 (0.61%) Kibana
5 2 (0.61%) Opscode Chef
6 1 (0.30%) AirWatch
6 1 (0.30%) FortiGate
6 1 (0.30%) Microsoft Clustering
6 1 (0.30%) Nagios
6 1 (0.30%) SCOM
6 1 (0.30%) SCVMM
6 1 (0.30%) Systems Management Server (SMS)
6 1 (0.30%) Tivoli
6 1 (0.30%) Tivoli Storage Manager
Vendors
1 119 (36.28%) Microsoft
2 33 (10.06%) Citrix
3 29 (8.84%) VMware
4 26 (7.93%) Cisco
5 24 (7.32%) Apple
6 20 (6.10%) HP
7 14 (4.27%) Symantec
8 10 (3.05%) IBM
9 8 (2.44%) Avaya
9 8 (2.44%) Bloomberg
9 8 (2.44%) Dell
9 8 (2.44%) iManage
10 7 (2.13%) Adobe
10 7 (2.13%) LANDesk
10 7 (2.13%) Oracle
10 7 (2.13%) Remedy
11 6 (1.83%) Veritas
12 5 (1.52%) BEA
12 5 (1.52%) NetApp
12 5 (1.52%) TIBCO
London
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Salary: £20000 - £24000 per annum
Posted: 2 days ago
City, London
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North West London
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Salary: £20,730 per annum a great bonus of up to 25% (OTE £26,000) + benefits!
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