The median annual salary for a Technical Support was £30,500 in advertised job vacancies in London during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Technical Support
England / London
Rank 416 379 362
Rank change year-on-year -37 -17  
Permanent jobs requiring a Technical Support 173 300 325
As % of all permanent IT jobs advertised in London 0.51% 0.72% 0.77%
As % of the Job Titles category 0.54% 0.74% 0.80%
Number of salaries quoted 139 281 279
Median salary £30,500 £38,000 £35,000
Median salary % change year-on-year -19.73% +8.57%  
90% offered a salary of more than £24,000 £24,500 £21,500
10% offered a salary of more than £50,000 £65,000 £50,000
UK excluding London median salary £27,500 £29,000 £30,000
% change year-on-year -5.17% -3.33%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 32183 40271 40502
As % of all permanent IT job vacancies advertised in London 95.74% 96.11% 95.98%
Number of salaries quoted 27204 34741 34018
Median salary £57,500 £55,000 £53,500
Median salary % change year-on-year +4.54% +2.80%  
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £82,500 £77,500 £80,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Technical Support
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Technical Support in the job title.

Job vacancy trend for Technical Support in London

Technical Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in London.

Salary trend for Technical Support in London

Technical Support
Salary Histogram in London

The salary distribution of IT jobs citing Technical Support in London over the 3 months to 25 March 2017.

Salary histogram for Technical Support in London

Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the London region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +28 25 £35,000 -6.66% 7
Uxbridge - 2 £39,500 -
Wembley +1 1 £41,000 +64.00%
Canary Wharf -11 1 £60,000 +33.33%
Hammersmith - 1 £30,500 -
Moorgate - 1 £50,000 -
Hendon - 1 £21,000 -
Westminster - 1 £27,500 -
Croydon - 1 £34,500 -
Enfield - 1 £42,500 -
Hounslow - 1 £50,000 -
Twickenham - 1 £22,500 -
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 25 March 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Technical Support in the job title.

1 154 (50.99%) Windows
2 110 (36.42%) Microsoft
3 86 (28.48%) Active Directory
4 78 (25.83%) SQL
5 71 (23.51%) ITIL
6 64 (21.19%) Finance
7 58 (19.21%) MS Excel
8 56 (18.54%) Windows Server
9 52 (17.22%) Windows 7
10 47 (15.56%) MS Office
11 44 (14.57%) Office 365
12 43 (14.24%) MS Exchange
13 42 (13.91%) Degree
14 40 (13.25%) Microsoft Certification
15 39 (12.91%) Analytical Skills
16 38 (12.58%) Windows Server 2008
17 36 (11.92%) VMware
18 34 (11.26%) Linux
19 32 (10.60%) Problem Management
20 31 (10.26%) Citrix
21 28 (9.27%) Incident Management
21 28 (9.27%) Windows Server 2012
22 27 (8.94%) Android
22 27 (8.94%) Computer Science
23 26 (8.61%) Windows 8
23 26 (8.61%) Change Control
23 26 (8.61%) Apple
24 25 (8.28%) Cisco
24 25 (8.28%) HTML
24 25 (8.28%) VMware Infrastructure

Technical Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 43 (14.24%) MS Exchange
2 17 (5.63%) Exchange Server 2013
3 14 (4.64%) Skype for Business
4 13 (4.30%) Exchange Server 2010
4 13 (4.30%) SharePoint
5 10 (3.31%) CMS
6 9 (2.98%) Exchange Server 2007
7 8 (2.65%) Blackberry Enterprise Server
8 6 (1.99%) SharePoint 2013
8 6 (1.99%) Tomcat
8 6 (1.99%) WebSphere
9 3 (0.99%) Elasticsearch
9 3 (0.99%) JBoss
9 3 (0.99%) Oracle SOA Suite
10 2 (0.66%) Apache
10 2 (0.66%) IIS
10 2 (0.66%) nginx
11 1 (0.33%) Apache Spark
11 1 (0.33%) MQSeries
11 1 (0.33%) Oracle Workflow
Applications
1 58 (19.21%) MS Excel
2 47 (15.56%) MS Office
3 17 (5.63%) MS PowerPoint
4 10 (3.31%) MS Visio
5 7 (2.32%) Mozilla Thunderbird
6 1 (0.33%) AutoCAD
6 1 (0.33%) Pro/ENGINEER
6 1 (0.33%) PTC Creo
6 1 (0.33%) Vectorworks
Business Applications
1 19 (6.29%) RiskWrite
2 4 (1.32%) Loan IQ
3 3 (0.99%) Unit4 Business World
4 2 (0.66%) Dynamics AX
4 2 (0.66%) Northgate Housing
4 2 (0.66%) Postilion
4 2 (0.66%) Temenos T24
5 1 (0.33%) Dynamics CRM
5 1 (0.33%) NetSuite
5 1 (0.33%) Oracle EBS R12
5 1 (0.33%) Oracle Payables
5 1 (0.33%) Oracle Receivables
5 1 (0.33%) thinkFolio
Cloud Services
1 44 (14.57%) Office 365
2 21 (6.95%) SaaS
3 6 (1.99%) Microsoft Azure
4 4 (1.32%) Amazon AWS
5 2 (0.66%) Adobe Creative Cloud
6 1 (0.33%) Boomi
6 1 (0.33%) Cloud Computing
6 1 (0.33%) G Suite
6 1 (0.33%) Mimecast
Communications & Networking
1 22 (7.28%) Firewall
1 22 (7.28%) LAN
1 22 (7.28%) TCP/IP
2 21 (6.95%) VoIP
3 19 (6.29%) Internet
4 17 (5.63%) DNS
4 17 (5.63%) WAN
5 13 (4.30%) VPN
6 12 (3.97%) Skype
7 11 (3.64%) DHCP
8 9 (2.98%) SMTP
8 9 (2.98%) Wireless
9 8 (2.65%) HTTP
10 7 (2.32%) Broadband
10 7 (2.32%) IMAP
10 7 (2.32%) POP3
10 7 (2.32%) SAN
10 7 (2.32%) WLAN
11 6 (1.99%) FTP
12 5 (1.66%) Wi-Fi
Database & Business Intelligence
1 21 (6.95%) SQL Server
2 11 (3.64%) MySQL
3 4 (1.32%) DB2
4 3 (0.99%) Data Warehouse
4 3 (0.99%) Relational Database
5 2 (0.66%) Big Data
5 2 (0.66%) Redis
6 1 (0.33%) Azure SQL Database
6 1 (0.33%) BusinessObjects
6 1 (0.33%) Hadoop
6 1 (0.33%) HDInsight
6 1 (0.33%) Oracle BI EE
6 1 (0.33%) PostgreSQL
6 1 (0.33%) QlikView
6 1 (0.33%) RDBMS
6 1 (0.33%) Spotfire
6 1 (0.33%) SQL Server 2012
6 1 (0.33%) SQL Server Analysis Services
6 1 (0.33%) SQL Server Integration Services
6 1 (0.33%) SQL Server Reporting Services
Development Applications
1 24 (7.95%) Eclipse
2 19 (6.29%) VersionOne
3 11 (3.64%) JIRA
4 8 (2.65%) Firebug
5 5 (1.66%) NetBeans
6 3 (0.99%) IntelliJ
6 3 (0.99%) Jenkins
6 3 (0.99%) Maven
7 2 (0.66%) Git (software)
7 2 (0.66%) Visual Studio
8 1 (0.33%) Ant
8 1 (0.33%) GitLab
8 1 (0.33%) Oracle Forms
General
1 64 (21.19%) Finance
2 25 (8.28%) Banking
3 13 (4.30%) Telecoms
4 12 (3.97%) Law
5 11 (3.64%) Marketing
6 6 (1.99%) Back Office
6 6 (1.99%) Legal
7 5 (1.66%) Dutch Language
7 5 (1.66%) German Language
7 5 (1.66%) Spanish Language
8 4 (1.32%) Advertising
8 4 (1.32%) French Language
9 3 (0.99%) Mandarin Language
9 3 (0.99%) Retail
10 2 (0.66%) Corporate Banking
10 2 (0.66%) Manufacturing
10 2 (0.66%) Pharmaceutical
11 1 (0.33%) Financial Institution
11 1 (0.33%) Games
11 1 (0.33%) Publishing
Libraries, Frameworks & Software Standards
1 25 (8.28%) HTML
2 18 (5.96%) CSS
3 17 (5.63%) XML
4 12 (3.97%) Web Services
5 8 (2.65%) JSON
5 8 (2.65%) RESTful
6 6 (1.99%) Middleware
7 5 (1.66%) REST
8 4 (1.32%) HTML5
8 4 (1.32%) SOAP
9 3 (0.99%) .NET
9 3 (0.99%) iOS SDK
9 3 (0.99%) Java EE
9 3 (0.99%) Java SE
9 3 (0.99%) JMS
9 3 (0.99%) SailPoint
9 3 (0.99%) Spring
9 3 (0.99%) Tivoli Directory Integrator
10 2 (0.66%) EDI
10 2 (0.66%) jQuery
Miscellaneous
1 39 (12.91%) Analytical Skills
2 27 (8.94%) Computer Science
3 20 (6.62%) iSeries
4 14 (4.64%) Blackberry
5 10 (3.31%) Fintech
5 10 (3.31%) Management Information System
6 9 (2.98%) Digital Media
7 8 (2.65%) Handset
7 8 (2.65%) iPhone
7 8 (2.65%) Video Conferencing
8 7 (2.32%) Enterprise Software
9 6 (1.99%) iPad
10 4 (1.32%) BYOD
10 4 (1.32%) Client/Server
10 4 (1.32%) Data Centre
10 4 (1.32%) Driving Licence
10 4 (1.32%) Hedge funds
10 4 (1.32%) Smartphone
10 4 (1.32%) SWIFT
11 3 (0.99%) Equities
Operating Systems
1 154 (50.99%) Windows
2 56 (18.54%) Windows Server
3 52 (17.22%) Windows 7
4 38 (12.58%) Windows Server 2008
5 34 (11.26%) Linux
6 28 (9.27%) Windows Server 2012
7 27 (8.94%) Android
8 26 (8.61%) Windows 8
9 25 (8.28%) Windows 10
10 16 (5.30%) Apple iOS
11 15 (4.97%) Unix
12 12 (3.97%) Mac OS X
13 10 (3.31%) Windows XP
14 9 (2.98%) Mac OS
15 5 (1.66%) Windows Server 2003
16 3 (0.99%) Red Hat Enterprise Linux
16 3 (0.99%) Windows Mobile
16 3 (0.99%) Windows Vista
17 2 (0.66%) VMS
18 1 (0.33%) Mac OS X Server
Processes & Methodologies
1 71 (23.51%) ITIL
2 32 (10.60%) Problem Management
3 28 (9.27%) Incident Management
4 26 (8.61%) Change Control
5 21 (6.95%) Service Delivery
6 20 (6.62%) Project Management
7 19 (6.29%) Performance Tuning
7 19 (6.29%) Trend Analysis
8 16 (5.30%) Mentoring
9 15 (4.97%) Service Management
10 14 (4.64%) ITIL V3
11 11 (3.64%) Change Management
12 10 (3.31%) CRM
12 10 (3.31%) Web Development
13 9 (2.98%) Cybersecurity
14 8 (2.65%) Asset Management
14 8 (2.65%) B2B
14 8 (2.65%) Cross-Browser Compatibility
14 8 (2.65%) ITSM
15 7 (2.32%) High Availability
Programming Languages
1 78 (25.83%) SQL
2 24 (7.95%) JavaScript
3 15 (4.97%) Python
4 14 (4.64%) Java
5 12 (3.97%) C#
5 12 (3.97%) Perl
5 12 (3.97%) PowerShell
6 11 (3.64%) PHP
6 11 (3.64%) Ruby
7 4 (1.32%) Bash Shell
8 3 (0.99%) C++
8 3 (0.99%) VB
9 2 (0.66%) PL/SQL
9 2 (0.66%) X++
10 1 (0.33%) Shell Script
10 1 (0.33%) T-SQL
10 1 (0.33%) TypeScript
10 1 (0.33%) VBScript
Qualifications
1 42 (13.91%) Degree
2 40 (13.25%) Microsoft Certification
3 21 (6.95%) ITIL Foundation Certificate
3 21 (6.95%) MCSE
4 15 (4.97%) MCP
5 14 (4.64%) CCNA
5 14 (4.64%) Cisco Certification
6 6 (1.99%) MCDST
6 6 (1.99%) MCITP
6 6 (1.99%) VMware Certified Professional (VCP)
7 4 (1.32%) CompTIA Security+
7 4 (1.32%) ITIL Certification
7 4 (1.32%) MCSA
7 4 (1.32%) Security+ Certification
8 2 (0.66%) GSEC
8 2 (0.66%) Network+ Certification
9 1 (0.33%) ACMT
9 1 (0.33%) JNCIS
9 1 (0.33%) MCTS
9 1 (0.33%) VCAP
Quality Assurance & Compliance
1 14 (4.64%) SLA
2 5 (1.66%) QA
3 3 (0.99%) Basel II
3 3 (0.99%) Basel III
3 3 (0.99%) ISO/IEC 27001
4 1 (0.33%) ISO/IEC 20000
4 1 (0.33%) PMO
System Software
1 86 (28.48%) Active Directory
2 25 (8.28%) VMware Infrastructure
3 14 (4.64%) Hyper-V
4 11 (3.64%) vSphere
5 10 (3.31%) XenApp
6 6 (1.99%) Virtual Machines
7 5 (1.66%) XenDesktop
8 2 (0.66%) NFS
8 2 (0.66%) Virtual Servers
8 2 (0.66%) XenServer
9 1 (0.33%) Docker
9 1 (0.33%) Microsoft App-V
Systems Management
1 11 (3.64%) SCCM
2 7 (2.32%) Backup Exec
3 5 (1.66%) Norton AntiVirus
4 3 (0.99%) Puppet
4 3 (0.99%) Tivoli
4 3 (0.99%) Tivoli Identity Manager
5 2 (0.66%) Nagios
5 2 (0.66%) NetBackup
5 2 (0.66%) Rundeck
6 1 (0.33%) Computer Emergency Response Teams
6 1 (0.33%) CSIRT
6 1 (0.33%) FortiGate
6 1 (0.33%) Jamf Pro
6 1 (0.33%) WSUS
Vendors
1 110 (36.42%) Microsoft
2 36 (11.92%) VMware
3 31 (10.26%) Citrix
4 26 (8.61%) Apple
5 25 (8.28%) Cisco
6 11 (3.64%) HP
6 11 (3.64%) Oracle
7 9 (2.98%) Dell
7 9 (2.98%) Symantec
8 8 (2.65%) Adobe
9 7 (2.32%) IBM
9 7 (2.32%) Veritas
10 6 (1.99%) EMC
10 6 (1.99%) LANDesk
10 6 (1.99%) NetApp
10 6 (1.99%) Sophos
11 5 (1.66%) Avaya
12 4 (1.32%) ServiceNow
12 4 (1.32%) Splunk
12 4 (1.32%) Veeam
Central London / West End
AWD Recruitment
Salary: £18,000 - £22,000 per annum + Benefits
Posted: 16 hours ago
City, London
Millshill Recruitment Ltd
Salary: £42000 per annum + bens
Posted: 2 days ago
City, London
Client Server
Salary: £40k to £60k + bonus + benefits
Posted: 3 days ago
City, London
Harrington Starr
Salary: £50000 - £80000 per annum
Posted: 6 days ago
North London
TEKsystems
Salary: £25000 - £35000 per annum + Additional Benefits
Posted: 6 days ago
London
Understanding Recruitment
Salary: £24000.00 - £26000.00 per annum + Benefits
Posted: 5 days ago
London
Computer Futures
Salary: £40000 - £60000 per annum + competitive
Posted: 4 days ago
London
Nigel Frank International
Salary: £30000 - £40000 per annum + Benefits
Posted: 5 days ago
London
Bluetown Online LTD
Salary: £26000 - £34000 per annum
Posted: 9 days ago
London
Open Select Recruitment
Salary: £25000 - £35000 per annum + Pension and Bonus
Posted: 3 days ago
London
Huxley
Salary: £60000 - £70000 per annum + Benefits
Posted: 9 days ago
City of London
Venturi
Salary: £30000 - £40000 per annum + Extremely competitive benefits
Posted: 26 days ago
City of London
Venturi
Salary: £30000 - £35000 per annum + 4000
Posted: 25 days ago
North West London
Utility Warehouse Ltd
Salary: From £20,230 to £20,730 per annum + up to 25% monthly bonus, share opt
Posted: 15 days ago
City, London
Harrington Starr
Salary: £40000 - £55000 per annum + plus package and bonus
Posted: 4 days ago
London
Aim Hire Jobs
Posted: 23 days ago
London
Recruitment Genius Ltd
Salary: £18000 - £23000 per annum
Posted: 19 days ago