The median contractor rate for a Technical Support was £318 per day in advertised job vacancies in London during the 3 months to 26 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Technical Support
England / London
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 384 375 398
Rank change year-on-year -9 +23  
Contract jobs requiring a Technical Support 40 43 44
As % of all contract IT jobs advertised in London 0.19% 0.20% 0.19%
As % of the Job Titles category 0.20% 0.21% 0.20%
Number of daily rates quoted 20 26 28
Median daily rate £318 £213 £250
Median daily rate % change year-on-year +49.41% -15.00%  
90% offered a daily rate of more than £135 £110 £160
10% offered a daily rate of more than £455 £404 £483
UK excluding London median daily rate £180 £255 £250
% change year-on-year -29.41% +2.00%  
Number of hourly rates quoted 7 5 3
Median hourly rate £12.93 £19.23 £15.00
Median hourly rate % change year-on-year -32.76% +28.20%  
90% offered a hourly rate of more than £12.50 £17.20 £14.20
10% offered a hourly rate of more than £19.80 £29.04 £16.60
UK excluding London median hourly rate £13.25 £17.50 £14.00
% change year-on-year -24.28% +25.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
London
Contract job vacancies with a job title containing a recognized job role 19705 20363 22100
As % of all contract IT job vacancies advertised in London 94.93% 95.26% 94.68%
Number of daily rates quoted 14056 14779 15421
Median daily rate £500 £463 £440
Median daily rate % change year-on-year +8.10% +5.11%  
90% offered a daily rate of more than £315 £295 £275
10% offered a daily rate of more than £650 £625 £600
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 245 225 369
Median hourly rate £19.82 £17.89 £19.72
Median hourly rate % change year-on-year +10.81% -9.28%  
90% offered a hourly rate of more than £12.50 £12.00 £11.00
10% offered a hourly rate of more than £47.76 £42.60 £52.17
UK excluding London median hourly rate £17.50 £17.45 £16.00
% change year-on-year +0.28% +9.06%  

Technical Support
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Technical Support in the job title.

Job vacancy trend for Technical Support in London

Technical Support
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Technical Support in London.

Contractor daily rate trend for Technical Support in London

Technical Support
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Technical Support in London over the 3 months to 26 June 2017.

Contractor daily rate histogram for Technical Support in London

Technical Support
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Technical Support in London.

Contractor hourly rate trend for Technical Support in London

Technical Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the London region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +1 8 £268 +152.35% 4
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 26 June 2017, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Technical Support in the job title.

1 37 (50.68%) Windows
2 26 (35.62%) Active Directory
3 23 (31.51%) Microsoft
4 18 (24.66%) Cisco
5 17 (23.29%) Windows 10
6 16 (21.92%) Wireless
6 16 (21.92%) Finance
6 16 (21.92%) Windows 7
7 15 (20.55%) VMware
8 14 (19.18%) SQL
9 13 (17.81%) Office 365
10 12 (16.44%) Microsoft Office
10 12 (16.44%) Linux
11 11 (15.07%) ITIL
11 11 (15.07%) Firewall
11 11 (15.07%) VMware Infrastructure
12 10 (13.70%) Blackberry
13 9 (12.33%) Blackberry Enterprise Server
13 9 (12.33%) Mac OS X
13 9 (12.33%) Migration
13 9 (12.33%) Unix
13 9 (12.33%) TCP/IP
13 9 (12.33%) SLA
13 9 (12.33%) CCNA
13 9 (12.33%) Cisco Certification
13 9 (12.33%) ITIL Certification
13 9 (12.33%) Problem Management
14 8 (10.96%) LANDesk
14 8 (10.96%) Root Cause Analysis
14 8 (10.96%) vSphere

Technical Support Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (12.33%) Blackberry Enterprise Server
2 6 (8.22%) MS Exchange
3 3 (4.11%) Exchange Server 2010
4 2 (2.74%) WebSphere
5 1 (1.37%) Adobe Experience Manager
5 1 (1.37%) CMS
5 1 (1.37%) Exchange Server 2007
5 1 (1.37%) GroupWise
5 1 (1.37%) IIS
5 1 (1.37%) Oracle Workflow
5 1 (1.37%) Skype for Business
5 1 (1.37%) WebLogic
Applications
1 12 (16.44%) Microsoft Office
Business Applications
1 1 (1.37%) Global One
1 1 (1.37%) Oracle Applications
1 1 (1.37%) Oracle BPM
1 1 (1.37%) Oracle EBS
1 1 (1.37%) Oracle EBS R12
1 1 (1.37%) Oracle Financials
1 1 (1.37%) Oracle Internet Expenses
1 1 (1.37%) Oracle Procure-to-Pay
1 1 (1.37%) Relativity
1 1 (1.37%) SAP Oil and Gas
1 1 (1.37%) Unit4 Business World
Cloud Services
1 13 (17.81%) Office 365
2 3 (4.11%) Amazon AWS
3 1 (1.37%) Google Cloud Platform
Communications & Networking
1 16 (21.92%) Wireless
2 11 (15.07%) Firewall
3 9 (12.33%) TCP/IP
4 8 (10.96%) SAN
4 8 (10.96%) WAN
5 7 (9.59%) LAN
5 7 (9.59%) VPN
6 6 (8.22%) BGP
6 6 (8.22%) iSCSI
6 6 (8.22%) OSPF
6 6 (8.22%) Structured Cabling
6 6 (8.22%) VXLAN
7 5 (6.85%) DNS
8 3 (4.11%) DHCP
8 3 (4.11%) LDAP
9 2 (2.74%) 4G
10 1 (1.37%) PBX
10 1 (1.37%) Unified Communications
10 1 (1.37%) VoIP
10 1 (1.37%) WLAN
Database & Business Intelligence
1 5 (6.85%) Relational Database
1 5 (6.85%) SQL Server
2 3 (4.11%) DB2
3 2 (2.74%) BusinessObjects
3 2 (2.74%) Informix
4 1 (1.37%) GIS
4 1 (1.37%) MySQL
4 1 (1.37%) Oracle BI EE
4 1 (1.37%) Oracle BI Publisher
4 1 (1.37%) Oracle Discoverer
4 1 (1.37%) QlikView
4 1 (1.37%) SQLPlus
Development Applications
1 1 (1.37%) Artifactory
1 1 (1.37%) JDeveloper
1 1 (1.37%) Jenkins
1 1 (1.37%) Sonatype Nexus
1 1 (1.37%) TeamCity
General
1 16 (21.92%) Finance
2 5 (6.85%) Back Office
2 5 (6.85%) Front Office
3 4 (5.48%) Banking
3 4 (5.48%) French Language
4 2 (2.74%) German Language
4 2 (2.74%) Legal
4 2 (2.74%) Marketing
4 2 (2.74%) Telecoms
5 1 (1.37%) Advertising
5 1 (1.37%) Automotive
5 1 (1.37%) Billing
5 1 (1.37%) Electronics
5 1 (1.37%) Investment Banking
5 1 (1.37%) Law
5 1 (1.37%) Local Government
5 1 (1.37%) Manufacturing
5 1 (1.37%) Retail
Libraries, Frameworks & Software Standards
1 3 (4.11%) SAML
2 2 (2.74%) Node.js
2 2 (2.74%) Regular Expression
3 1 (1.37%) .NET
3 1 (1.37%) HTML
3 1 (1.37%) Tivoli Directory Integrator
3 1 (1.37%) XML
Miscellaneous
1 10 (13.70%) Blackberry
2 6 (8.22%) Data Centre
3 5 (6.85%) Market Risk
4 4 (5.48%) Analytical Skills
5 2 (2.74%) iPad
5 2 (2.74%) iPhone
5 2 (2.74%) Management Information System
6 1 (1.37%) Computer Science
6 1 (1.37%) Derivative
6 1 (1.37%) Equities
6 1 (1.37%) Foreign Exchange (FX)
6 1 (1.37%) Mobile App
6 1 (1.37%) NHS
6 1 (1.37%) Over-the-Top Content
6 1 (1.37%) SWIFT
6 1 (1.37%) Video Conferencing
6 1 (1.37%) Video on Demand
Operating Systems
1 37 (50.68%) Windows
2 17 (23.29%) Windows 10
3 16 (21.92%) Windows 7
4 12 (16.44%) Linux
5 9 (12.33%) Mac OS X
5 9 (12.33%) Unix
6 7 (9.59%) Windows Server
7 2 (2.74%) Windows 8
7 2 (2.74%) Windows Server 2003
7 2 (2.74%) Windows Server 2012
7 2 (2.74%) Windows XP
8 1 (1.37%) AIX
8 1 (1.37%) Android
8 1 (1.37%) Apple iOS
8 1 (1.37%) NetWare
8 1 (1.37%) Red Hat Enterprise Linux
8 1 (1.37%) Windows 2000 Server
8 1 (1.37%) Windows Phone
8 1 (1.37%) Windows Server 2008
Processes & Methodologies
1 11 (15.07%) ITIL
2 9 (12.33%) Migration
2 9 (12.33%) Problem Management
3 8 (10.96%) Information Security
3 8 (10.96%) Root Cause Analysis
3 8 (10.96%) Service Management
4 6 (8.22%) Investment Management
4 6 (8.22%) Network Management
5 5 (6.85%) Release Management
5 5 (6.85%) Risk Management
6 3 (4.11%) Business Intelligence
6 3 (4.11%) Disaster Recovery
6 3 (4.11%) Document Management
6 3 (4.11%) Network Monitoring
7 2 (2.74%) Change Management
7 2 (2.74%) Knowledge Management
7 2 (2.74%) Mobile Device Management
7 2 (2.74%) Project Management
7 2 (2.74%) Quality Management
7 2 (2.74%) Service Delivery
Programming Languages
1 14 (19.18%) SQL
2 7 (9.59%) PowerShell
3 5 (6.85%) Java
3 5 (6.85%) Perl
3 5 (6.85%) Shell Script
4 3 (4.11%) Python
5 2 (2.74%) JavaScript
6 1 (1.37%) PHP
6 1 (1.37%) PL/SQL
6 1 (1.37%) VB
6 1 (1.37%) VBA
Qualifications
1 9 (12.33%) CCNA
1 9 (12.33%) Cisco Certification
1 9 (12.33%) ITIL Certification
2 6 (8.22%) CCNP
3 5 (6.85%) Microsoft Certification
4 3 (4.11%) MCSE
5 2 (2.74%) SC Cleared
5 2 (2.74%) Security Cleared
6 1 (1.37%) A+ Certification
6 1 (1.37%) Computer Science Degree
6 1 (1.37%) Degree
6 1 (1.37%) MCDST
Quality Assurance & Compliance
1 9 (12.33%) SLA
2 1 (1.37%) PMO
2 1 (1.37%) QA
System Software
1 26 (35.62%) Active Directory
2 11 (15.07%) VMware Infrastructure
3 8 (10.96%) Virtual Desktop
3 8 (10.96%) vSphere
4 2 (2.74%) VMware ESXi
5 1 (1.37%) Hyper-V
5 1 (1.37%) ISA Server
5 1 (1.37%) Tivoli Directory Server
5 1 (1.37%) XenApp
Systems Management
1 5 (6.85%) AirWatch
2 3 (4.11%) SCCM
3 1 (1.37%) Cisco CUCM
3 1 (1.37%) Control-M
3 1 (1.37%) DameWare
3 1 (1.37%) EMC NetWorker
3 1 (1.37%) Microsoft Clustering
3 1 (1.37%) Symantec Enterprise Vault
3 1 (1.37%) Tivoli
3 1 (1.37%) Tivoli Identity Manager
Vendors
1 23 (31.51%) Microsoft
2 18 (24.66%) Cisco
3 15 (20.55%) VMware
4 8 (10.96%) LANDesk
5 7 (9.59%) Palo Alto
6 6 (8.22%) Arista
6 6 (8.22%) Fortinet
6 6 (8.22%) Oracle
6 6 (8.22%) SolarWinds
7 5 (6.85%) Calypso
7 5 (6.85%) Citrix
7 5 (6.85%) Murex
7 5 (6.85%) Sophis
8 3 (4.11%) HP
8 3 (4.11%) Splunk
9 2 (2.74%) Adobe
9 2 (2.74%) MobileIron
9 2 (2.74%) SAP
9 2 (2.74%) Sybase
9 2 (2.74%) Symantec
City, London
Global Technology Solutions Ltd
Rate: £110 - £120 per day
Posted: 3 hours ago
Central London / West End
Eaglecliff
Rate: Up to £32,850 per annum c.£125 PAYE per day / £165 Ltd Co per day
Posted: 3 days ago
London
People Source Consulting
Rate: £400 - £500 per day
Posted: 11 days ago