Technical Support Contracts in London

Technical Support
England > London

The median Technical Support daily rate in London is £375, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 336 350 458
Rank change year-on-year +14 +108 +66
Contract jobs requiring a Technical Support 17 41 35
As % of all contract jobs advertised in London 0.14% 0.23% 0.13%
As % of the Job Titles category 0.14% 0.25% 0.14%
Number of daily rates quoted 10 25 21
10th Percentile £220 £180 £163
25th Percentile £258 £198 £200
Median daily rate (50th Percentile) £375 £240 £275
Median % change year-on-year +56.25% -12.73% -24.14%
75th Percentile £463 £288 £338
90th Percentile £528 £350 £538
England median daily rate £245 £218 £213
% change year-on-year +12.26% +2.71% -22.73%
Number of hourly rates quoted 1 4 2
10th Percentile - - £23.86
25th Percentile - £19.05 £24.78
Median hourly rate £24.00 £19.28 £27.38
Median % change year-on-year +24.51% -29.59% +42.58%
75th Percentile - £29.19 £29.78
90th Percentile - £46.18 £30.59
England median hourly rate £19.75 £19.05 £21.11
% change year-on-year +3.67% -9.76% +12.53%

All Contract IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 11,726 16,625 25,758
% of contract IT jobs with a recognized job title 93.45% 93.24% 95.28%
Number of daily rates quoted 8,034 12,022 18,663
10th Percentile £341 £325 £363
25th Percentile £431 £444 £463
Median daily rate (50th Percentile) £550 £550 £575
Median % change year-on-year - -4.35% -
75th Percentile £675 £675 £700
90th Percentile £800 £800 £800
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +4.76%
Number of hourly rates quoted 143 336 290
10th Percentile £20.45 £16.01 £18.00
25th Percentile £23.90 £20.02 £22.53
Median hourly rate £34.00 £27.81 £35.00
Median % change year-on-year +22.26% -20.54% -
75th Percentile £50.75 £43.75 £60.00
90th Percentile £64.75 £65.00 £76.03
England median hourly rate £30.62 £36.31 £45.00
% change year-on-year -15.67% -19.32% +100.00%

Technical Support
Job Vacancy Trend in London

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Technical Support in London

Technical Support
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Technical Support in London.

Daily rate trend for Technical Support in London

Technical Support
Daily Rate Histogram in London

Daily rate distribution for jobs citing Technical Support in London over the 6 months to 1 May 2025.

Daily rate histogram for Technical Support in London

Technical Support
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Technical Support in London.

Hourly rate trend for Technical Support in London

Technical Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the London region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West London +9 1 £400 +60.00% 21
South London - 1 £223 - 10
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 1 May 2025, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring Technical Support in the job title.

1 10 (58.82%) Windows
2 6 (35.29%) Microsoft
2 6 (35.29%) Social Skills
3 5 (29.41%) Microsoft 365
3 5 (29.41%) Windows 10
3 5 (29.41%) Active Directory
4 4 (23.53%) Customer Service
4 4 (23.53%) Problem-Solving
5 3 (17.65%) Onboarding
5 3 (17.65%) DV Cleared
5 3 (17.65%) Security Cleared
5 3 (17.65%) Windows 7
5 3 (17.65%) Azure
5 3 (17.65%) Service Delivery
5 3 (17.65%) Finance
5 3 (17.65%) Microsoft Office
6 2 (11.76%) Service Management
6 2 (11.76%) Project Management
6 2 (11.76%) ITIL
6 2 (11.76%) Firewall
6 2 (11.76%) French Language
6 2 (11.76%) Android
6 2 (11.76%) Incident Management
6 2 (11.76%) Degree
6 2 (11.76%) Entra ID
6 2 (11.76%) SaaS
6 2 (11.76%) Apple iOS
6 2 (11.76%) Microsoft Intune
6 2 (11.76%) Windows Server
7 1 (5.88%) Liquidlogic

Technical Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.88%) CMS
1 1 (5.88%) Microsoft Exchange
1 1 (5.88%) SharePoint
Applications
1 3 (17.65%) Microsoft Office
Cloud Services
1 5 (29.41%) Microsoft 365
2 3 (17.65%) Azure
3 2 (11.76%) Entra ID
3 2 (11.76%) SaaS
4 1 (5.88%) AWS
4 1 (5.88%) IaaS
4 1 (5.88%) OneDrive
Communications & Networking
1 2 (11.76%) Firewall
2 1 (5.88%) VoIP
2 1 (5.88%) VPN
2 1 (5.88%) WebEx
Database & Business Intelligence
1 1 (5.88%) IDOL
1 1 (5.88%) PostgreSQL
1 1 (5.88%) SQL Server
Development Applications
1 1 (5.88%) HP UFT
1 1 (5.88%) LoadRunner
General
1 6 (35.29%) Social Skills
2 3 (17.65%) Finance
3 2 (11.76%) French Language
4 1 (5.88%) Analytical Skills
4 1 (5.88%) Back Office
4 1 (5.88%) Financial Institution
4 1 (5.88%) Law
4 1 (5.88%) Local Government
4 1 (5.88%) Public Sector
4 1 (5.88%) Spanish Language
Miscellaneous
1 3 (17.65%) Onboarding
2 1 (5.88%) Driving Licence
2 1 (5.88%) e-Learning
2 1 (5.88%) Enterprise Software
2 1 (5.88%) Foreign Exchange (FX)
2 1 (5.88%) Management Information System
2 1 (5.88%) NHS
Operating Systems
1 10 (58.82%) Windows
2 5 (29.41%) Windows 10
3 3 (17.65%) Windows 7
4 2 (11.76%) Android
4 2 (11.76%) Apple iOS
4 2 (11.76%) Windows Server
5 1 (5.88%) Linux
5 1 (5.88%) Red Hat Enterprise Linux
Processes & Methodologies
1 4 (23.53%) Customer Service
1 4 (23.53%) Problem-Solving
2 3 (17.65%) Service Delivery
3 2 (11.76%) Incident Management
3 2 (11.76%) ITIL
3 2 (11.76%) Project Management
3 2 (11.76%) Service Management
4 1 (5.88%) Artificial Intelligence
4 1 (5.88%) Code Quality
4 1 (5.88%) Computer Science
4 1 (5.88%) Configuration Management
4 1 (5.88%) Customer Experience
4 1 (5.88%) ITSM
4 1 (5.88%) Knowledge Transfer
4 1 (5.88%) OO
4 1 (5.88%) Problem Management
4 1 (5.88%) Supplier Management
4 1 (5.88%) Time Management
4 1 (5.88%) User Acceptance Testing
4 1 (5.88%) Validation
Programming Languages
1 1 (5.88%) SQL
Qualifications
1 3 (17.65%) DV Cleared
1 3 (17.65%) Security Cleared
2 2 (11.76%) Degree
3 1 (5.88%) A+ Certification
3 1 (5.88%) Computer Science Degree
3 1 (5.88%) ITIL Foundation Certificate
3 1 (5.88%) MCSE
3 1 (5.88%) Microsoft Certification
3 1 (5.88%) SC Cleared
System Software
1 5 (29.41%) Active Directory
2 1 (5.88%) Microsoft App-V
Systems Management
1 2 (11.76%) Microsoft Intune
2 1 (5.88%) SCCM
Vendors
1 6 (35.29%) Microsoft
2 1 (5.88%) Citrix
2 1 (5.88%) Liquidlogic
2 1 (5.88%) Oracle
2 1 (5.88%) ServiceNow