Support Engineer Contracts in the UK excluding London

Support Engineer
UK > UK excluding London

The median Support Engineer daily rate in the UK excluding London is £226, according to job vacancies posted in the 6 months leading up to 29 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
29 May 2025
Same period 2024 Same period 2023
Rank 73 85 82
Rank change year-on-year +12 -3 -10
Contract jobs requiring a Support Engineer 411 492 677
As % of all contract jobs advertised in the UK excluding London 3.19% 2.39% 2.96%
As % of the Job Titles category 3.48% 2.58% 3.14%
Number of daily rates quoted 260 347 464
10th Percentile £152 £133 £150
25th Percentile £187 £150 £173
Median daily rate (50th Percentile) £226 £200 £213
Median % change year-on-year +12.75% -5.88% +11.84%
75th Percentile £336 £275 £323
90th Percentile £489 £356 £446
UK median daily rate £240 £215 £250
% change year-on-year +11.63% -14.00% +19.05%
Number of hourly rates quoted 45 34 36
10th Percentile £18.10 £12.82 £14.00
25th Percentile £18.51 £17.72 £16.54
Median hourly rate £24.66 £22.00 £20.00
Median % change year-on-year +12.09% +10.00% +14.29%
75th Percentile £53.75 £43.75 £25.19
90th Percentile £68.00 £46.39 £34.88
UK median hourly rate £24.83 £22.15 £21.67
% change year-on-year +12.10% +2.22% +23.83%

All Contract IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 11,802 19,038 21,534
% of contract IT jobs with a recognized job title 91.73% 92.39% 94.28%
Number of daily rates quoted 7,509 11,591 14,985
10th Percentile £213 £213 £225
25th Percentile £363 £363 £394
Median daily rate (50th Percentile) £475 £488 £500
Median % change year-on-year -2.56% -2.50% +5.26%
75th Percentile £575 £594 £600
90th Percentile £650 £688 £688
UK median daily rate £505 £525 £540
% change year-on-year -3.81% -2.78% +2.86%
Number of hourly rates quoted 844 2,364 1,082
10th Percentile £13.76 £12.50 £13.41
25th Percentile £16.95 £15.75 £17.81
Median hourly rate £25.15 £40.00 £42.50
Median % change year-on-year -37.13% -5.88% +112.50%
75th Percentile £62.24 £62.14 £65.00
90th Percentile £75.00 £73.75 £75.00
UK median hourly rate £27.97 £37.18 £45.00
% change year-on-year -24.78% -17.38% +87.50%

Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Engineer in the UK excluding London

Support Engineer
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Support Engineer in the UK excluding London.

Daily rate trend for Support Engineer in the UK excluding London

Support Engineer
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Support Engineer in the UK excluding London over the 6 months to 29 May 2025.

Daily rate histogram for Support Engineer in the UK excluding London

Support Engineer
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Support Engineer in the UK excluding London.

Hourly rate trend for Support Engineer in the UK excluding London

Support Engineer
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing Support Engineer in the UK excluding London over the 6 months to 29 May 2025.

Hourly rate histogram for Support Engineer in the UK excluding London

Support Engineer
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the UK excluding London region over the 6 months to 29 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East +28 100 £250 +16.28% 405
South West +58 93 £235 +29.48% 180
North of England +13 90 £215 +13.16% 288
Midlands -13 59 £263 +25.00% 272
North West +17 56 £215 +34.38% 150
West Midlands +15 50 £275 +22.22% 133
East of England +21 37 £220 -2.22% 198
Yorkshire -2 19 £235 +17.50% 100
Scotland -27 18 £275 -15.38% 63
North East +6 15 £195 +11.43% 41
Wales -4 15 £200 +37.93% 48
Northern Ireland -10 9 £150 +7.14% 24
East Midlands -22 9 £213 +6.25% 122
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 29 May 2025, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Support Engineer in the job title.

1 206 (50.12%) Microsoft
1 206 (50.12%) Social Skills
2 194 (47.20%) Windows
3 142 (34.55%) Active Directory
4 130 (31.63%) Security Cleared
5 120 (29.20%) Problem-Solving
6 119 (28.95%) Microsoft 365
7 102 (24.82%) SC Cleared
8 99 (24.09%) ITIL
9 90 (21.90%) Customer Service
10 86 (20.92%) Windows 10
11 67 (16.30%) VPN
12 65 (15.82%) Azure
13 60 (14.60%) Microsoft Office
14 59 (14.36%) Microsoft Exchange
15 57 (13.87%) Microsoft Intune
16 56 (13.63%) Degree
17 54 (13.14%) Finance
18 52 (12.65%) SLA
19 51 (12.41%) Linux
19 51 (12.41%) Public Sector
20 45 (10.95%) HP
20 45 (10.95%) Analytical Skills
21 44 (10.71%) Service Delivery
22 43 (10.46%) PowerShell
23 41 (9.98%) Dell
23 41 (9.98%) DNS
23 41 (9.98%) SharePoint
24 36 (8.76%) Firewall
25 35 (8.52%) ITSM

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 59 (14.36%) Microsoft Exchange
2 41 (9.98%) SharePoint
3 12 (2.92%) Skype for Business
4 8 (1.95%) Mattermost
5 3 (0.73%) Apache
5 3 (0.73%) Exchange Server 2003
5 3 (0.73%) Exchange Server 2007
5 3 (0.73%) Exchange Server 2010
5 3 (0.73%) Exchange Server 2013
5 3 (0.73%) IIS
5 3 (0.73%) Office Communications Server
5 3 (0.73%) OpenStack
5 3 (0.73%) SharePoint Server
6 2 (0.49%) Tomcat
7 1 (0.24%) Blackberry Enterprise Server
7 1 (0.24%) SAS
Applications
1 60 (14.60%) Microsoft Office
2 6 (1.46%) Microsoft PowerPoint
2 6 (1.46%) MS Visio
3 4 (0.97%) Microsoft Excel
4 1 (0.24%) Microsoft Project
Business Applications
1 7 (1.70%) Kondor
2 1 (0.24%) Dynamics CRM
Cloud Services
1 119 (28.95%) Microsoft 365
2 65 (15.82%) Azure
3 31 (7.54%) Entra ID
4 26 (6.33%) AWS
5 20 (4.87%) GCP
6 11 (2.68%) IaaS
6 11 (2.68%) OneDrive
6 11 (2.68%) PaaS
7 9 (2.19%) OpenShift
8 7 (1.70%) Google Workspace
9 6 (1.46%) SaaS
10 3 (0.73%) Cloudflare
11 2 (0.49%) Power Platform
12 1 (0.24%) Azure Monitor
12 1 (0.24%) Azure Storage
12 1 (0.24%) Cloud Computing
12 1 (0.24%) Dynamics 365
12 1 (0.24%) Nutanix
12 1 (0.24%) PowerApps
12 1 (0.24%) WhatsApp
Communications & Networking
1 67 (16.30%) VPN
2 41 (9.98%) DNS
3 36 (8.76%) Firewall
4 34 (8.27%) DHCP
5 22 (5.35%) WAN
6 20 (4.87%) TCP/IP
7 18 (4.38%) LAN
8 16 (3.89%) Remote Desktop
9 14 (3.41%) Wi-Fi
10 12 (2.92%) SMTP
11 11 (2.68%) Skype
11 11 (2.68%) VoIP
12 10 (2.43%) Unified Communications
12 10 (2.43%) WebEx
13 9 (2.19%) BGP
13 9 (2.19%) IPsec
13 9 (2.19%) MPLS
13 9 (2.19%) Softphone
14 8 (1.95%) SAN
14 8 (1.95%) Structured Cabling
Database & Business Intelligence
1 11 (2.68%) SQL Server
2 8 (1.95%) Amazon RDS
2 8 (1.95%) Big Data
2 8 (1.95%) Elasticsearch
3 5 (1.22%) Oracle Database
3 5 (1.22%) PostgreSQL
4 4 (0.97%) SQL Server Reporting Services
5 3 (0.73%) MySQL
6 2 (0.49%) Relational Database
7 1 (0.24%) DB2
7 1 (0.24%) Microsoft Analysis Services
7 1 (0.24%) MongoDB
7 1 (0.24%) Power BI
7 1 (0.24%) Power Query
7 1 (0.24%) Sisense
7 1 (0.24%) SQL Server Analysis Services
7 1 (0.24%) Tableau
Development Applications
1 4 (0.97%) Jenkins
2 2 (0.49%) JIRA
3 1 (0.24%) Bitbucket
3 1 (0.24%) Git
General
1 206 (50.12%) Social Skills
2 54 (13.14%) Finance
3 51 (12.41%) Public Sector
4 45 (10.95%) Analytical Skills
5 26 (6.33%) Manufacturing
6 20 (4.87%) Telecoms
7 17 (4.14%) Electronics
8 16 (3.89%) Marketing
9 12 (2.92%) Legal
10 9 (2.19%) Documentation Skills
11 8 (1.95%) Inclusion and Diversity
12 5 (1.22%) Advertising
12 5 (1.22%) French Language
12 5 (1.22%) Presentation Skills
13 4 (0.97%) Banking
13 4 (0.97%) Organisational Skills
14 3 (0.73%) Automotive
15 2 (0.49%) Korean Language
15 2 (0.49%) Law
15 2 (0.49%) Military
Libraries, Frameworks & Software Standards
1 11 (2.68%) Middleware
2 10 (2.43%) .NET
3 8 (1.95%) HTML
3 8 (1.95%) XMPP
4 7 (1.70%) CSS
5 5 (1.22%) React
6 2 (0.49%) LAMP
6 2 (0.49%) ModSecurity
6 2 (0.49%) RESTful
6 2 (0.49%) Software Packaging
7 1 (0.24%) .NET Framework
7 1 (0.24%) ARM Templates
7 1 (0.24%) Loki
7 1 (0.24%) MDX
7 1 (0.24%) SailPoint
Miscellaneous
1 34 (8.27%) Management Information System
2 30 (7.30%) Driving Licence
3 19 (4.62%) PKI
4 18 (4.38%) iPhone
5 17 (4.14%) Data Centre
6 15 (3.65%) iPad
6 15 (3.65%) Self-Motivation
7 12 (2.92%) Enterprise Software
8 10 (2.43%) NHS
8 10 (2.43%) Smartphone
9 8 (1.95%) Clustering
9 8 (1.95%) Video Conferencing
10 7 (1.70%) SWIFT Messaging Network
11 6 (1.46%) Data Protection Act
12 5 (1.22%) Device Driver
12 5 (1.22%) Onboarding
12 5 (1.22%) Operational Technology
12 5 (1.22%) Replication
13 3 (0.73%) IVR
13 3 (0.73%) Legacy Systems
Operating Systems
1 194 (47.20%) Windows
2 86 (20.92%) Windows 10
3 51 (12.41%) Linux
4 23 (5.60%) Windows Server
5 17 (4.14%) Apple iOS
6 16 (3.89%) Mac OS
7 14 (3.41%) Unix
8 12 (2.92%) Android
8 12 (2.92%) Windows Server 2003
9 11 (2.68%) Ubuntu
10 9 (2.19%) Windows Server 2016
11 7 (1.70%) Windows 7
12 6 (1.46%) Windows 8
13 5 (1.22%) Windows Server 2008
13 5 (1.22%) Windows Server 2012
13 5 (1.22%) Windows XP
14 3 (0.73%) AIX
15 1 (0.24%) Oracle Linux
15 1 (0.24%) VMS
15 1 (0.24%) Windows Server 2019
Processes & Methodologies
1 120 (29.20%) Problem-Solving
2 99 (24.09%) ITIL
3 90 (21.90%) Customer Service
4 44 (10.71%) Service Delivery
5 35 (8.52%) ITSM
6 33 (8.03%) Service Management
7 32 (7.79%) Time Management
8 31 (7.54%) Customer Experience
9 28 (6.81%) Root Cause Analysis
10 23 (5.60%) Mathematics
11 22 (5.35%) Computer Science
12 21 (5.11%) Business Intelligence
12 21 (5.11%) Infrastructure Engineering
13 20 (4.87%) DevOps
14 18 (4.38%) Software Engineering
15 17 (4.14%) Cybersecurity
15 17 (4.14%) Incident Management
16 16 (3.89%) Collaborative Working
16 16 (3.89%) Digital Marketing
16 16 (3.89%) Programme Management
Programming Languages
1 43 (10.46%) PowerShell
2 29 (7.06%) SQL
3 24 (5.84%) JavaScript
4 14 (3.41%) Python
4 14 (3.41%) Shell Script
5 11 (2.68%) Ada
5 11 (2.68%) C
5 11 (2.68%) C++
6 8 (1.95%) C#
7 7 (1.70%) PHP
8 6 (1.46%) Bash
9 3 (0.73%) VBScript
10 2 (0.49%) Java
11 1 (0.24%) Bicep
11 1 (0.24%) COBOL
11 1 (0.24%) Perl
11 1 (0.24%) VB
Qualifications
1 130 (31.63%) Security Cleared
2 102 (24.82%) SC Cleared
3 56 (13.63%) Degree
4 25 (6.08%) Dell Certification
5 23 (5.60%) DV Cleared
5 23 (5.60%) ITIL Certification
6 21 (5.11%) ITIL Foundation Certificate
7 20 (4.87%) Microsoft Certification
8 18 (4.38%) A+ Certification
9 16 (3.89%) Computer Science Degree
10 7 (1.70%) Azure Certification
10 7 (1.70%) DBS Check
11 3 (0.73%) MCP
12 2 (0.49%) BPSS Clearance
12 2 (0.49%) Network+ Certification
13 1 (0.24%) CCNA
13 1 (0.24%) Cisco Certification
13 1 (0.24%) CTC Cleared
Quality Assurance & Compliance
1 52 (12.65%) SLA
2 18 (4.38%) QA
3 14 (3.41%) ISO/IEC 27001
4 4 (0.97%) Cyber Essentials
5 3 (0.73%) GxP
6 1 (0.24%) Accessibility
6 1 (0.24%) Cyber Essentials PLUS
6 1 (0.24%) GMP
6 1 (0.24%) NCSC
6 1 (0.24%) NIST
System Software
1 142 (34.55%) Active Directory
2 20 (4.87%) VMware Infrastructure
3 14 (3.41%) Docker
4 9 (2.19%) BitLocker
5 8 (1.95%) Hyper-V
5 8 (1.95%) Microsoft App-V
5 8 (1.95%) Terminal Services
5 8 (1.95%) VMware ESXi
6 6 (1.46%) vSphere
7 4 (0.97%) NFS
7 4 (0.97%) Virtual Desktop
8 3 (0.73%) Brightmail
8 3 (0.73%) DFS Replication
8 3 (0.73%) ISA Server
8 3 (0.73%) Microsoft Virtual Server
8 3 (0.73%) Virtual Machines
8 3 (0.73%) Virtual Servers
9 1 (0.24%) Veritas Cluster Server
9 1 (0.24%) XenApp
9 1 (0.24%) XenDesktop
Systems Management
1 57 (13.87%) Microsoft Intune
2 28 (6.81%) SCCM
3 19 (4.62%) Kubernetes
4 13 (3.16%) Ansible
5 11 (2.68%) SCOM
6 8 (1.95%) Nagios
6 8 (1.95%) Puppet
6 8 (1.95%) vCenter Server
6 8 (1.95%) vMotion
7 5 (1.22%) Jamf Pro
8 4 (0.97%) Single Sign-On
9 3 (0.73%) AppManager
9 3 (0.73%) Microsoft Clustering
10 2 (0.49%) Autotask
10 2 (0.49%) Terraform
10 2 (0.49%) Tivoli
10 2 (0.49%) Tivoli Storage Manager
10 2 (0.49%) WSUS
11 1 (0.24%) Active Directory Federation Services
11 1 (0.24%) Grafana
Vendors
1 206 (50.12%) Microsoft
2 45 (10.95%) HP
3 41 (9.98%) Dell
4 34 (8.27%) Citrix
5 32 (7.79%) ServiceNow
6 28 (6.81%) Google
7 23 (5.60%) Cisco
7 23 (5.60%) VMware
8 19 (4.62%) Red Hat
9 16 (3.89%) SAP
10 12 (2.92%) Apple
11 11 (2.68%) McAfee
12 10 (2.43%) IBM
13 9 (2.19%) Juniper
13 9 (2.19%) Splunk
14 8 (1.95%) Bloomberg
14 8 (1.95%) Oracle
14 8 (1.95%) Symantec
15 7 (1.70%) Refinitiv
15 7 (1.70%) Sybase