The median contractor rate for a Incident Manager was £350 per day in advertised job vacancies during the 3 months to 23 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Incident Manager
UK
Rank 540 531 498
Rank change year-on-year -9 -33  
Contract jobs requiring an Incident Manager 59 97 123
As % of all contract IT jobs advertised in the UK 0.13% 0.18% 0.23%
As % of the Job Titles category 0.14% 0.19% 0.25%
Number of daily rates quoted 33 43 58
Median daily rate £350 £350 £330
Median daily rate % change year-on-year - +6.06%  
90% offered a daily rate of more than £263 £247 £283
10% offered a daily rate of more than £400 £400 £425
UK excluding London median daily rate £347 £338 £350
% change year-on-year +2.66% -3.57%  
Number of hourly rates quoted 4 5 3
Median hourly rate £12.00 £36.00 £16.00
Median hourly rate % change year-on-year -66.66% +125.00%  
UK excluding London median hourly rate £12.00 £36.00 £16.00
% change year-on-year -66.66% +125.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 42403 50275 49651
As % of all contract IT job vacancies advertised in the UK 94.81% 95.18% 94.82%
Number of daily rates quoted 27453 32530 30008
Median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25%  
90% offered a daily rate of more than £260 £260 £238
10% offered a daily rate of more than £600 £600 £551
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 1493 1573 1955
Median hourly rate £18.00 £18.75 £17.50
Median hourly rate % change year-on-year -4.00% +7.14%  
90% offered a hourly rate of more than £11.25 £11.30 £11.00
10% offered a hourly rate of more than £47.50 £48.00 £42.50
UK excluding London median hourly rate £17.50 £20.00 £17.00
% change year-on-year -12.50% +17.64%  

Incident Manager
Job Vacancy Trend

The job posting trend of jobs advertised that featured Incident Manager in the job title.

Job vacancy trend for Incident Manager in the UK

Incident Manager
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Manager.

Contractor daily rate trend for Incident Manager in the UK

Incident Manager
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Incident Manager over the 3 months to 23 March 2017.

Contractor daily rate histogram for Incident Manager in the UK

Incident Manager
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Manager.

Contractor hourly rate trend for Incident Manager in the UK

Incident Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Manager within the UK over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +2 59 £350 - 10
London +13 23 £375 +7.14% 2
South East +2 21 £349 -3.79% 3
Buckinghamshire -8 7 £350 -15.21%
West Midlands +17 6 £288 -28.12% 1
Hampshire +11 6 £229 -36.89%
Berkshire +5 6 - - 2
Milton Keynes -6 5 £350 -15.21%
South West -3 4 £360 +2.85% 2
Bracknell - 4 - - 1
North West +14 3 £394 +41.25%
Staffordshire - 3 £313 -
Southampton - 3 £187 -
Stoke-on-Trent - 3 £313 -
Yorkshire +5 2 £276 -15.23%
Reading +2 2 - -
Wiltshire -3 2 £375 -3.84%
Warwickshire - 2 £263 -
Swindon - 2 £375 -
Telford +28 1 - -
Shropshire +27 1 - -
Manchester +15 1 £450 +33.33%
Croydon +9 1 £375 -
City of London +6 1 - - 1
West Sussex +2 1 - -
West Yorkshire -1 1 £351 +8.00%
South Yorkshire - 1 £200 -
Gloucestershire - 1 - -
Merseyside - 1 £338 -
Hook - 1 £388 -

Incident Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 23 March 2017, Incident Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Incident Manager in the job title.

1 81 (68.64%) ITIL
2 80 (67.80%) Incident Management
3 37 (31.36%) Service Management
4 36 (30.51%) Security Cleared
5 28 (23.73%) SC Cleared
6 24 (20.34%) Problem Management
7 18 (15.25%) Finance
8 16 (13.56%) SLA
8 16 (13.56%) Cybersecurity
9 15 (12.71%) Change Management
10 14 (11.86%) ServiceNow
10 14 (11.86%) ITIL V3
10 14 (11.86%) Degree
11 13 (11.02%) Telecoms
11 13 (11.02%) ITIL Certification
12 11 (9.32%) Trend Analysis
13 10 (8.47%) Information Security
13 10 (8.47%) Stakeholder Management
13 10 (8.47%) CRM
13 10 (8.47%) Windows
14 9 (7.63%) Risk Management
14 9 (7.63%) Analytical Skills
15 8 (6.78%) Coaching
15 8 (6.78%) Cyber Defence
15 8 (6.78%) Service Delivery
15 8 (6.78%) Banking
15 8 (6.78%) Billing
15 8 (6.78%) Unix
16 7 (5.93%) Project Management
16 7 (5.93%) Legal

Incident Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (3.39%) SharePoint
2 1 (0.85%) IBM Notes
Applications
1 5 (4.24%) MS Office
2 1 (0.85%) MS Excel
2 1 (0.85%) MS PowerPoint
2 1 (0.85%) Spreadsheet
Business Applications
1 1 (0.85%) Dynamics CRM
1 1 (0.85%) Remedy ITSM
Communications & Networking
1 3 (2.54%) Intrusion Detection
1 3 (2.54%) Network Security
2 2 (1.69%) 2G
2 2 (1.69%) 3G
2 2 (1.69%) LTE
2 2 (1.69%) TACACS
3 1 (0.85%) Ethernet
3 1 (0.85%) MVNO
3 1 (0.85%) Unified Communications
General
1 18 (15.25%) Finance
2 13 (11.02%) Telecoms
3 8 (6.78%) Banking
3 8 (6.78%) Billing
4 7 (5.93%) Legal
5 5 (4.24%) Front Office
6 3 (2.54%) Law
7 1 (0.85%) Investment Banking
7 1 (0.85%) Marketing
7 1 (0.85%) Military
7 1 (0.85%) Retail
7 1 (0.85%) Retail Banking
Libraries, Frameworks & Software Standards
1 1 (0.85%) Middleware
Miscellaneous
1 9 (7.63%) Analytical Skills
2 8 (6.78%) Cyber Defence
3 4 (3.39%) Management Information System
4 3 (2.54%) Cyber Attack
4 3 (2.54%) Data Centre
5 2 (1.69%) Cybercrime
5 2 (1.69%) iSeries
5 2 (1.69%) Tandem
6 1 (0.85%) Replication
6 1 (0.85%) Virtual Team
Operating Systems
1 10 (8.47%) Windows
2 8 (6.78%) Unix
3 2 (1.69%) OpenVMS
4 1 (0.85%) Windows XP
Processes & Methodologies
1 81 (68.64%) ITIL
2 80 (67.80%) Incident Management
3 37 (31.36%) Service Management
4 24 (20.34%) Problem Management
5 16 (13.56%) Cybersecurity
6 15 (12.71%) Change Management
7 14 (11.86%) ITIL V3
8 11 (9.32%) Trend Analysis
9 10 (8.47%) CRM
9 10 (8.47%) Information Security
9 10 (8.47%) Stakeholder Management
10 9 (7.63%) Risk Management
11 8 (6.78%) Coaching
11 8 (6.78%) Service Delivery
12 7 (5.93%) Project Management
13 6 (5.08%) Escalation Management
14 5 (4.24%) Capacity Management
14 5 (4.24%) Continuous Improvement
15 4 (3.39%) ITSM
15 4 (3.39%) Stakeholder Engagement
Programming Languages
1 2 (1.69%) SQL
Qualifications
1 36 (30.51%) Security Cleared
2 28 (23.73%) SC Cleared
3 14 (11.86%) Degree
4 13 (11.02%) ITIL Certification
5 2 (1.69%) DV Cleared
5 2 (1.69%) GCIH
5 2 (1.69%) GIAC
6 1 (0.85%) Six Sigma Green Belt
Quality Assurance & Compliance
1 16 (13.56%) SLA
2 3 (2.54%) PMO
3 2 (1.69%) QA
4 1 (0.85%) COBIT
4 1 (0.85%) Disclosure Scotland
4 1 (0.85%) ISO/IEC 27001
System Software
1 2 (1.69%) RACF
2 1 (0.85%) Active Directory
2 1 (0.85%) VMware Infrastructure
Systems Management
1 1 (0.85%) HP Quality Center
1 1 (0.85%) OpenView Configuration Management
Vendors
1 14 (11.86%) ServiceNow
2 5 (4.24%) Remedy
3 4 (3.39%) Huawei
4 3 (2.54%) HP
5 1 (0.85%) BMC
5 1 (0.85%) Computacenter
5 1 (0.85%) Lotus
5 1 (0.85%) Microsoft
5 1 (0.85%) Oracle
5 1 (0.85%) SAP
5 1 (0.85%) VMware
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