Period
to 18 November 2017

The median contractor rate for an Incident Manager was £380 per day in advertised job vacancies during the 6 months to 18 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Manager
UK
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 790 765 704
Rank change year-on-year -25 -61 +48
Contract jobs requiring an Incident Manager 99 121 200
As % of all contract IT jobs advertised in the UK 0.097% 0.11% 0.17%
As % of the Job Titles category 0.10% 0.12% 0.18%
Number of daily rates quoted 71 69 94
UK median daily rate £380 £375 £345
Median daily rate % change year-on-year +1.33% +8.70% -4.83%
10th Percentile £213 £270 £263
90th Percentile £575 £525 £500
UK excluding London median daily rate £370 £360 £325
% change year-on-year +2.78% +10.77% -10.34%
Number of hourly rates quoted 1 4 23
UK median hourly rate £23.75 £24.25 £37.09
Median hourly rate % change year-on-year -2.06% -34.62% +32.46%
10th Percentile £21.88 £15.28 £19.08
90th Percentile £25.63 £143.20 £40.19
UK excluding London median hourly rate £23.75 £24.25 £37.09
% change year-on-year -2.06% -34.62% +32.46%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 96790 100139 109026
% of contract IT jobs with a recognized job title 94.81% 94.77% 94.89%
Number of daily rates quoted 63814 65329 69364
UK median daily rate £448 £425 £400
Median daily rate % change year-on-year +5.29% +6.25% -
10th Percentile £260 £250 £250
90th Percentile £625 £600 £588
UK excluding London median daily rate £400 £392 £375
% change year-on-year +1.98% +4.60% +4.17%
Number of hourly rates quoted 2894 3317 4130
UK median hourly rate £18.70 £18.00 £18.00
Median hourly rate % change year-on-year +3.89% - +9.09%
10th Percentile £10.96 £10.50 £10.50
90th Percentile £47.83 £47.25 £45.00
UK excluding London median hourly rate £17.74 £17.50 £17.50
% change year-on-year +1.37% - +8.29%

Incident Manager
Job Vacancy Trend

Job postings that featured Incident Manager in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Incident Manager in the UK

Incident Manager
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Manager.

Contractor daily rate trend for Incident Manager in the UK

Incident Manager
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Incident Manager over the 6 months to 18 November 2017.

Contractor daily rate histogram for Incident Manager in the UK

Incident Manager
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Manager.

Contractor hourly rate trend for Incident Manager in the UK

Incident Manager
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Manager within the UK over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +19 95 £385 +2.67% 4
UK excluding London +15 65 £370 +2.78% 3
London -12 31 £425 -10.53% 1
South East +14 28 £350 +42.86%
Midlands +11 15 £375 +1.35%
West Midlands +31 12 £350 -6.67%
North of England +61 8 £375 +15.38% 1
South West +12 8 £475 +26.67%
North West +23 6 £375 +15.38%
East of England -19 4 £388 +19.23% 2
East Midlands -3 3 £425 +18.06%
Yorkshire +23 2 £375 -16.67% 1
Scotland 0 2 £216 -49.15%

Incident Manager Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 18 November 2017, Incident Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Incident Manager in the job title.

1 80 (80.81%) ITIL
2 61 (61.62%) Incident Management
3 36 (36.36%) Problem Management
4 33 (33.33%) Service Management
5 26 (26.26%) Security Cleared
6 24 (24.24%) Finance
7 22 (22.22%) ITIL Certification
8 16 (16.16%) Service Delivery
8 16 (16.16%) Change Management
8 16 (16.16%) SC Cleared
8 16 (16.16%) Degree
9 15 (15.15%) Project Management
10 14 (14.14%) ITSM
10 14 (14.14%) Management Information System
11 13 (13.13%) Telecoms
11 13 (13.13%) Root Cause Analysis
12 12 (12.12%) Trend Analysis
12 12 (12.12%) ITIL V3
12 12 (12.12%) Release Management
13 10 (10.10%) Retail
14 9 (9.09%) Agile Software Development
14 9 (9.09%) Banking
14 9 (9.09%) DV Cleared
15 8 (8.08%) DevOps
15 8 (8.08%) Computer Science
15 8 (8.08%) Stakeholder Management
15 8 (8.08%) SAP
16 7 (7.07%) Business Intelligence
16 7 (7.07%) PRINCE2
16 7 (7.07%) Windows

Incident Manager Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (4.04%) Microsoft Office
2 3 (3.03%) Microsoft Excel
3 1 (1.01%) Microsoft PowerPoint
Business Applications
1 2 (2.02%) Remedy ITSM
Cloud Services
1 6 (6.06%) Office 365
2 1 (1.01%) Microsoft Azure
Communications & Networking
1 2 (2.02%) Internet
1 2 (2.02%) MPLS
2 1 (1.01%) DNS
2 1 (1.01%) Ethernet
2 1 (1.01%) HTTP
2 1 (1.01%) Radio Access Network
2 1 (1.01%) SDH
2 1 (1.01%) VoIP
2 1 (1.01%) VPN
Database & Business Intelligence
1 1 (1.01%) Data Warehouse
General
1 24 (24.24%) Finance
2 13 (13.13%) Telecoms
3 10 (10.10%) Retail
4 9 (9.09%) Banking
5 7 (7.07%) Electronics
5 7 (7.07%) Manufacturing
5 7 (7.07%) Marketing
6 3 (3.03%) Investment Banking
7 2 (2.02%) Legal
8 1 (1.01%) Advertising
8 1 (1.01%) Military
8 1 (1.01%) Publishing
8 1 (1.01%) Retail Banking
Libraries, Frameworks & Software Standards
1 1 (1.01%) Middleware
Miscellaneous
1 14 (14.14%) Management Information System
2 8 (8.08%) Computer Science
3 6 (6.06%) Analytical Skills
4 4 (4.04%) Security Operations Centre
5 3 (3.03%) CMDB
5 3 (3.03%) FMCG
6 2 (2.02%) Data Centre
6 2 (2.02%) Driving Licence
6 2 (2.02%) Tandem
7 1 (1.01%) Video Conferencing
Operating Systems
1 7 (7.07%) Windows
2 6 (6.06%) Windows 10
3 1 (1.01%) Windows 7
3 1 (1.01%) Windows Server
3 1 (1.01%) Windows Server 2008
3 1 (1.01%) Windows Server 2012
Processes & Methodologies
1 80 (80.81%) ITIL
2 61 (61.62%) Incident Management
3 36 (36.36%) Problem Management
4 33 (33.33%) Service Management
5 16 (16.16%) Change Management
5 16 (16.16%) Service Delivery
6 15 (15.15%) Project Management
7 14 (14.14%) ITSM
8 13 (13.13%) Root Cause Analysis
9 12 (12.12%) ITIL V3
9 12 (12.12%) Release Management
9 12 (12.12%) Trend Analysis
10 9 (9.09%) Agile Software Development
11 8 (8.08%) DevOps
11 8 (8.08%) Stakeholder Management
12 7 (7.07%) Business Intelligence
12 7 (7.07%) Digital Marketing
12 7 (7.07%) PRINCE2
12 7 (7.07%) Programme Management
12 7 (7.07%) Scrum
Qualifications
1 26 (26.26%) Security Cleared
2 22 (22.22%) ITIL Certification
3 16 (16.16%) Degree
3 16 (16.16%) SC Cleared
4 9 (9.09%) DV Cleared
5 4 (4.04%) CCNA
5 4 (4.04%) Cisco Certification
6 3 (3.03%) CCENT
7 1 (1.01%) CCNP
7 1 (1.01%) JNCIA
7 1 (1.01%) JNCIP
Quality Assurance & Compliance
1 6 (6.06%) SLA
2 2 (2.02%) ISO/IEC 20000
3 1 (1.01%) QA
3 1 (1.01%) SEPA
System Software
1 1 (1.01%) Hyper-V
Systems Management
1 1 (1.01%) AirWatch
1 1 (1.01%) SCCM
Vendors
1 8 (8.08%) SAP
2 7 (7.07%) ServiceNow
3 4 (4.04%) Remedy
4 3 (3.03%) Microsoft
5 2 (2.02%) Cisco
5 2 (2.02%) Citrix
5 2 (2.02%) VMware
6 1 (1.01%) Computacenter
6 1 (1.01%) Juniper