Period
to 23 November 2017

The median annual salary for an Incident Manager was £55,000 in advertised job vacancies during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Incident Manager
UK
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 995 953 1038
Rank change year-on-year -42 +85 -36
Permanent jobs requiring an Incident Manager 194 286 258
As % of all permanent IT jobs advertised in the UK 0.11% 0.15% 0.12%
As % of the Job Titles category 0.11% 0.16% 0.12%
Number of salaries quoted 161 188 204
UK median annual salary £55,000 £45,000 £47,500
Median salary % change year-on-year +22.22% -5.26% +1.60%
10th Percentile £35,000 £27,433 £32,000
90th Percentile £83,750 £65,750 £80,500
UK excluding London median annual salary £46,000 £45,000 £45,000
% change year-on-year +2.22% - +0.56%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 172559 183130 209788
% of permanent IT jobs with a recognized job title 95.79% 96.48% 96.46%
Number of salaries quoted 138476 153185 174290
UK median annual salary £48,000 £47,500 £45,000
Median salary % change year-on-year +1.05% +5.56% -
10th Percentile £27,500 £27,000 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £41,000
% change year-on-year - +3.66% +2.50%

Incident Manager
Job Vacancy Trend

Job postings that featured Incident Manager in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Incident Manager in the UK

Incident Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Manager.

Salary trend for Incident Manager in the UK

Incident Manager
Salary Histogram

The salary distribution of IT jobs citing Incident Manager over the 6 months to 23 November 2017.

Salary histogram for Incident Manager in the UK

Incident Manager
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Manager within the UK over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -39 193 £55,000 +22.22% 8
UK excluding London -73 100 £46,000 +2.22% 6
London +36 94 £58,525 +11.48% 3
South East -14 30 £55,000 +15.79% 1
North of England -1 28 £42,500 - 1
West Midlands -7 19 £27,500 -38.89%
East of England -9 19 £47,500 +5.56% 3
Midlands -9 19 £27,500 -38.89%
North East - 12 £80,000 -
Yorkshire +18 10 £35,000 -41.67% 1
North West -27 6 £48,750 +31.31%
South West +7 3 £45,000 -32.08%
Scotland -13 1 £50,000 +44.93% 1

Incident Manager Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 23 November 2017, Incident Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Incident Manager in the job title.

1 148 (76.29%) ITIL
2 129 (66.49%) Incident Management
3 92 (47.42%) Problem Management
4 74 (38.14%) Finance
5 72 (37.11%) Service Management
6 52 (26.80%) ITSM
7 49 (25.26%) Service Delivery
8 37 (19.07%) ITIL Certification
9 34 (17.53%) Change Management
10 22 (11.34%) ITIL V3
11 19 (9.79%) Unix
11 19 (9.79%) Root Cause Analysis
12 16 (8.25%) Trend Analysis
12 16 (8.25%) Cybersecurity
12 16 (8.25%) Windows
12 16 (8.25%) Project Management
13 15 (7.73%) Stakeholder Management
13 15 (7.73%) SLA
13 15 (7.73%) Security Cleared
14 14 (7.22%) SQL
14 14 (7.22%) Remedy
14 14 (7.22%) Degree
15 13 (6.70%) Business Continuity
15 13 (6.70%) Management Information System
15 13 (6.70%) Cisco
15 13 (6.70%) Data Centre
16 12 (6.19%) SC Cleared
16 12 (6.19%) Oracle
16 12 (6.19%) Disaster Recovery
17 11 (5.67%) Solaris

Incident Manager Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (2.58%) Confluence
Applications
1 11 (5.67%) Microsoft Excel
2 8 (4.12%) Microsoft Office
Business Applications
1 4 (2.06%) JDE EnterpriseOne
1 4 (2.06%) SAP R/3
2 1 (0.52%) Remedy ITSM
2 1 (0.52%) SAP Hybris
Cloud Services
1 8 (4.12%) Google Cloud Platform
Communications & Networking
1 7 (3.61%) NetScaler
2 4 (2.06%) TCP/IP
2 4 (2.06%) VPN
3 3 (1.55%) Firewall
3 3 (1.55%) Internet
3 3 (1.55%) Reverse Proxy
4 2 (1.03%) Network Security
5 1 (0.52%) DNS
5 1 (0.52%) HTTP
5 1 (0.52%) Intranet
Database & Business Intelligence
1 4 (2.06%) Relational Database
2 2 (1.03%) MySQL
3 1 (0.52%) Blockchain
3 1 (0.52%) BusinessObjects
3 1 (0.52%) Data Warehouse
Development Applications
1 5 (2.58%) JIRA
General
1 74 (38.14%) Finance
2 8 (4.12%) Law
3 7 (3.61%) Banking
3 7 (3.61%) Financial Institution
3 7 (3.61%) Retail
4 6 (3.09%) Advertising
5 4 (2.06%) Marketing
5 4 (2.06%) Telecoms
6 2 (1.03%) Investment Banking
6 2 (1.03%) Legal
6 2 (1.03%) Pharmaceutical
7 1 (0.52%) Electronics
7 1 (0.52%) Manufacturing
7 1 (0.52%) Publishing
7 1 (0.52%) Retail Banking
Miscellaneous
1 13 (6.70%) Data Centre
1 13 (6.70%) Management Information System
2 9 (4.64%) Cyberthreat
3 8 (4.12%) Analytical Skills
4 7 (3.61%) Hedge funds
5 4 (2.06%) Blackberry
6 3 (1.55%) NHS
7 2 (1.03%) CMDB
7 2 (1.03%) Computer Science
7 2 (1.03%) Cyber Defence
7 2 (1.03%) Distributed Denial-of-Service
7 2 (1.03%) Fintech
7 2 (1.03%) Virtual Team
8 1 (0.52%) Derivative
8 1 (0.52%) User Experience
Operating Systems
1 19 (9.79%) Unix
2 16 (8.25%) Windows
3 11 (5.67%) Solaris
4 10 (5.15%) Linux
5 4 (2.06%) HPUX
6 2 (1.03%) VMS
7 1 (0.52%) Windows Server
Processes & Methodologies
1 148 (76.29%) ITIL
2 129 (66.49%) Incident Management
3 92 (47.42%) Problem Management
4 72 (37.11%) Service Management
5 52 (26.80%) ITSM
6 49 (25.26%) Service Delivery
7 34 (17.53%) Change Management
8 22 (11.34%) ITIL V3
9 19 (9.79%) Root Cause Analysis
10 16 (8.25%) Cybersecurity
10 16 (8.25%) Project Management
10 16 (8.25%) Trend Analysis
11 15 (7.73%) Stakeholder Management
12 13 (6.70%) Business Continuity
13 12 (6.19%) Disaster Recovery
14 11 (5.67%) Proactive Management
14 11 (5.67%) Service Delivery Management
14 11 (5.67%) SIEM
15 10 (5.15%) Data Analysis
15 10 (5.15%) Time Management
Programming Languages
1 14 (7.22%) SQL
2 3 (1.55%) C
3 2 (1.03%) Java
Qualifications
1 37 (19.07%) ITIL Certification
2 15 (7.73%) Security Cleared
3 14 (7.22%) Degree
4 12 (6.19%) SC Cleared
5 10 (5.15%) SANS
6 9 (4.64%) CISSP
6 9 (4.64%) GCIH
7 7 (3.61%) ISEB
7 7 (3.61%) ISEB Practitioner
8 6 (3.09%) CISA
8 6 (3.09%) CISM
9 4 (2.06%) CEH
9 4 (2.06%) ITIL Foundation Certificate
10 3 (1.55%) CCNA
10 3 (1.55%) Cisco Certification
10 3 (1.55%) DV Cleared
10 3 (1.55%) GCIA
10 3 (1.55%) GIAC
11 2 (1.03%) CCIE
11 2 (1.03%) CCNP
Quality Assurance & Compliance
1 15 (7.73%) SLA
2 11 (5.67%) QA
3 2 (1.03%) ISO/IEC 27001
3 2 (1.03%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
4 1 (0.52%) ISO/IEC 20000
System Software
1 4 (2.06%) NFS
2 2 (1.03%) Active Directory
3 1 (0.52%) Virtual Machines
Systems Management
1 1 (0.52%) CSIRT
1 1 (0.52%) Nessus
1 1 (0.52%) QRadar
Vendors
1 14 (7.22%) Remedy
2 13 (6.70%) Cisco
3 12 (6.19%) Oracle
4 11 (5.67%) Microsoft
5 9 (4.64%) Sun
6 8 (4.12%) Google
7 7 (3.61%) Hitachi
7 7 (3.61%) IBM
7 7 (3.61%) ServiceNow
7 7 (3.61%) Sybase
7 7 (3.61%) Veritas
8 6 (3.09%) SAP
9 2 (1.03%) Blue Coat
10 1 (0.52%) BeyondTrust
10 1 (0.52%) Citrix
10 1 (0.52%) hybris
10 1 (0.52%) Juniper
10 1 (0.52%) VMware