Service Desk Support
UK
The median Service Desk Support daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 23 June 2025.
The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 23 Jun 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 501 | 549 | 621 |
| Rank change year-on-year | +48 | +72 | +106 |
| Contract jobs requiring a Service Desk Support | 38 | 31 | 70 |
| As % of all contract jobs advertised in the UK | 0.13% | 0.071% | 0.13% |
| As % of the Job Titles category | 0.14% | 0.076% | 0.13% |
| Number of daily rates quoted | 24 | 21 | 46 |
| 10th Percentile | £150 | £120 | £135 |
| 25th Percentile | £185 | £150 | £161 |
| Median daily rate (50th Percentile) | £200 | £190 | £194 |
| Median % change year-on-year | +5.26% | -1.94% | +10.71% |
| 75th Percentile | £238 | £200 | £223 |
| 90th Percentile | £444 | £214 | £385 |
| UK excluding London median daily rate | £200 | £200 | £198 |
| % change year-on-year | - | +1.27% | +23.44% |
| Number of hourly rates quoted | 10 | 5 | 6 |
| 10th Percentile | £15.41 | £14.54 | £14.42 |
| 25th Percentile | £15.50 | £15.17 | £14.69 |
| Median hourly rate | £17.87 | £20.00 | £15.95 |
| Median % change year-on-year | -10.65% | +25.39% | -20.25% |
| 75th Percentile | £23.00 | - | £22.88 |
| 90th Percentile | £23.35 | £22.28 | £25.36 |
| UK excluding London median hourly rate | £17.87 | £15.42 | £14.83 |
| % change year-on-year | +15.93% | +3.94% | -25.85% |
All Contract IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 27,656 | 40,547 | 52,404 |
| % of contract IT jobs with a recognized job title | 92.13% | 92.93% | 94.42% |
| Number of daily rates quoted | 17,731 | 25,981 | 36,472 |
| 10th Percentile | £288 | £281 | £313 |
| 25th Percentile | £402 | £410 | £425 |
| Median daily rate (50th Percentile) | £500 | £525 | £538 |
| Median % change year-on-year | -4.76% | -2.33% | +2.38% |
| 75th Percentile | £625 | £638 | £650 |
| 90th Percentile | £738 | £750 | £750 |
| UK excluding London median daily rate | £475 | £493 | £500 |
| % change year-on-year | -3.60% | -1.45% | +5.26% |
| Number of hourly rates quoted | 1,204 | 2,979 | 1,502 |
| 10th Percentile | £13.80 | £12.86 | £14.25 |
| 25th Percentile | £17.44 | £16.37 | £19.06 |
| Median hourly rate | £27.36 | £37.50 | £44.00 |
| Median % change year-on-year | -27.03% | -14.77% | +76.00% |
| 75th Percentile | £57.50 | £62.50 | £65.57 |
| 90th Percentile | £75.00 | £74.00 | £76.00 |
| UK excluding London median hourly rate | £25.15 | £40.00 | £40.50 |
| % change year-on-year | -37.13% | -1.23% | +102.50% |
Service Desk Support
Job Vacancy Trend
Job postings that featured Service Desk Support in the job title as a proportion of all IT jobs advertised.
Service Desk Support
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Service Desk Support.
Service Desk Support
Daily Rate Histogram
Daily rate distribution for jobs citing Service Desk Support over the 6 months to 23 June 2025.
Service Desk Support
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Service Desk Support.
Service Desk Support
Hourly Rate Histogram
Hourly rate distribution of jobs citing Service Desk Support over the 6 months to 23 June 2025.
Service Desk Support
Top 13 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Support within the UK over the 6 months to 23 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +77 | 33 | £200 | +23.08% | 38 |
| UK excluding London | +41 | 23 | £200 | - | 22 |
| London | +58 | 15 | £195 | +30.00% | 15 |
| South East | +55 | 9 | £500 | +122.22% | 5 |
| Work from Home | +32 | 8 | £360 | +140.00% | 6 |
| Scotland | +7 | 5 | £150 | -14.29% | |
| South West | +48 | 4 | £200 | -1.23% | 1 |
| North of England | +13 | 2 | £125 | - | 7 |
| North West | +2 | 2 | £125 | - | |
| Midlands | 0 | 2 | - | - | 3 |
| East Midlands | +7 | 1 | - | - | |
| West Midlands | +4 | 1 | - | - | 3 |
| East of England | - | 1 | £308 | - | 5 |
Service Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 23 June 2025, Service Desk Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Service Desk Support in the job title.
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Service Desk Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: