Service Manager Contracts with Hybrid/Remote/WFH Options

Services Manager
UK > Work from Home

The median Services Manager daily rate for remote or hybrid work is £440, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 240 237 277
Rank change year-on-year -3 +40 +37
Contract jobs requiring a Service Manager 64 108 207
As % of all contract jobs with a WFH option 0.65% 0.70% 0.80%
As % of the Job Titles category 0.69% 0.75% 0.84%
Number of daily rates quoted 50 72 144
10th Percentile £308 £400 £363
25th Percentile £350 £425 £404
Median daily rate (50th Percentile) £440 £500 £498
Median % change year-on-year -12.00% +0.50% -0.50%
75th Percentile £528 £575 £575
90th Percentile £600 £600 £650
UK median daily rate £475 £500 £500
% change year-on-year -5.00% - -
Number of hourly rates quoted 2 2 1
10th Percentile £31.75 - -
25th Percentile £38.13 £70.97 £56.25
Median hourly rate £50.00 £71.93 £57.50
Median % change year-on-year -30.49% +25.10% +168.60%
75th Percentile £60.63 £72.90 £58.75
90th Percentile £66.25 - -
UK median hourly rate £30.00 £30.00 £12.95
% change year-on-year - +131.66% -60.22%

All Contract IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 9,288 14,354 24,650
% of contract IT jobs with a recognized job title 93.77% 93.54% 95.33%
Number of daily rates quoted 6,350 9,595 17,415
10th Percentile £337 £325 £360
25th Percentile £414 £425 £444
Median daily rate (50th Percentile) £525 £525 £540
Median % change year-on-year - -2.69% +2.76%
75th Percentile £638 £638 £650
90th Percentile £763 £750 £750
UK median daily rate £515 £525 £540
% change year-on-year -1.90% -2.78% +2.86%
Number of hourly rates quoted 228 579 565
10th Percentile £14.00 £14.38 £18.50
25th Percentile £18.19 £23.39 £26.00
Median hourly rate £38.00 £44.74 £55.00
Median % change year-on-year -15.06% -18.65% +57.14%
75th Percentile £66.00 £63.00 £68.75
90th Percentile £75.00 £75.25 £80.25
UK median hourly rate £29.00 £36.42 £45.00
% change year-on-year -20.37% -19.07% +91.49%

Service Manager
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured Service Manager in the job title as a proportion of all IT jobs advertised.

Service Manager trend for jobs with Hybrid/Remote/WFH options

Service Manager
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with remote working options citing Service Manager.

Service Manager daily rate for jobs with a WFH option

Service Manager
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with remote working options citing Service Manager over the 6 months to 1 May 2025.

Service Manager daily rate histogram for jobs with a WFH option

Service Manager
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with remote working options citing Service Manager.

Service Manager hourly rate for jobs with a WFH option

Service Manager
Hourly Rate Histogram for Jobs with a WFH Option

Hourly rate distribution for jobs with remote working options citing Service Manager over the 6 months to 1 May 2025.

Service Manager hourly rate histogram for jobs with a WFH option

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 1 May 2025, Service Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring Service Manager in the job title.

1 40 (62.50%) ITIL
2 25 (39.06%) Service Management
2 25 (39.06%) Service Delivery
3 21 (32.81%) Finance
4 20 (31.25%) Social Skills
5 12 (18.75%) Continuous Improvement
5 12 (18.75%) ITIL Certification
6 9 (14.06%) ITSM
6 9 (14.06%) ServiceNow
7 8 (12.50%) Security Cleared
7 8 (12.50%) Change Management
7 8 (12.50%) Stakeholder Management
7 8 (12.50%) Banking
8 7 (10.94%) Problem Management
8 7 (10.94%) Service Design
9 6 (9.38%) Decision-Making
9 6 (9.38%) Public Sector
9 6 (9.38%) Project Delivery
9 6 (9.38%) Risk Management
9 6 (9.38%) Telecoms
10 5 (7.81%) SLA
10 5 (7.81%) Analytics
10 5 (7.81%) Microsoft 365
10 5 (7.81%) Analytical Skills
10 5 (7.81%) Release Management
10 5 (7.81%) SC Cleared
10 5 (7.81%) Azure
10 5 (7.81%) Commercial Awareness
10 5 (7.81%) Customer Experience
10 5 (7.81%) Customer Service

Service Manager Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (6.25%) SharePoint
Applications
1 1 (1.56%) Acrobat
1 1 (1.56%) Chatbot
1 1 (1.56%) Spreadsheet
Cloud Services
1 5 (7.81%) Azure
1 5 (7.81%) Microsoft 365
2 3 (4.69%) AWS
2 3 (4.69%) Power Platform
3 1 (1.56%) Azure AI
3 1 (1.56%) Azure Cognitive Services
3 1 (1.56%) Azure Machine Learning
3 1 (1.56%) Datadog
3 1 (1.56%) IaaS
3 1 (1.56%) OneDrive
3 1 (1.56%) SaaS
Communications & Networking
1 3 (4.69%) Firewall
1 3 (4.69%) Internet
1 3 (4.69%) VPN
2 2 (3.13%) Network Security
3 1 (1.56%) Intranet
Database & Business Intelligence
1 3 (4.69%) Power BI
Development Applications
1 2 (3.13%) JIRA
General
1 21 (32.81%) Finance
2 20 (31.25%) Social Skills
3 8 (12.50%) Banking
4 6 (9.38%) Public Sector
4 6 (9.38%) Telecoms
5 5 (7.81%) Analytical Skills
6 3 (4.69%) Legal
6 3 (4.69%) Retail
7 2 (3.13%) Inclusion and Diversity
7 2 (3.13%) Manufacturing
7 2 (3.13%) Presentation Skills
7 2 (3.13%) Retail Banking
8 1 (1.56%) Back Office
8 1 (1.56%) Billing
8 1 (1.56%) Financial Institution
8 1 (1.56%) French Language
8 1 (1.56%) Influencing Skills
8 1 (1.56%) Law
8 1 (1.56%) Local Government
8 1 (1.56%) Organisational Skills
Libraries, Frameworks & Software Standards
1 1 (1.56%) ARM Templates
1 1 (1.56%) PyTorch
1 1 (1.56%) SAP Basis
1 1 (1.56%) TensorFlow
Miscellaneous
1 3 (4.69%) Analytical Mindset
1 3 (4.69%) Management Information System
1 3 (4.69%) Video Conferencing
2 2 (3.13%) CMDB
2 2 (3.13%) Product Ownership
3 1 (1.56%) Data Centre
3 1 (1.56%) Data Protection Act
3 1 (1.56%) Onboarding
Operating Systems
1 1 (1.56%) Windows
1 1 (1.56%) Windows 10
Processes & Methodologies
1 40 (62.50%) ITIL
2 25 (39.06%) Service Delivery
2 25 (39.06%) Service Management
3 12 (18.75%) Continuous Improvement
4 9 (14.06%) ITSM
5 8 (12.50%) Change Management
5 8 (12.50%) Stakeholder Management
6 7 (10.94%) Problem Management
6 7 (10.94%) Service Design
7 6 (9.38%) Decision-Making
7 6 (9.38%) Project Delivery
7 6 (9.38%) Risk Management
8 5 (7.81%) Analytics
8 5 (7.81%) Commercial Awareness
8 5 (7.81%) Contract Management
8 5 (7.81%) Customer Experience
8 5 (7.81%) Customer Service
8 5 (7.81%) Release Management
9 4 (6.25%) Problem-Solving
9 4 (6.25%) Process Improvement
Programming Languages
1 1 (1.56%) Python
1 1 (1.56%) R
Qualifications
1 12 (18.75%) ITIL Certification
2 8 (12.50%) Security Cleared
3 5 (7.81%) SC Cleared
4 2 (3.13%) BPSS Clearance
4 2 (3.13%) DV Cleared
5 1 (1.56%) CISA
5 1 (1.56%) CISSP
5 1 (1.56%) Computer Science Degree
5 1 (1.56%) Degree
5 1 (1.56%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (7.81%) SLA
2 1 (1.56%) Cyber Essentials
2 1 (1.56%) ISO 22301
2 1 (1.56%) ISO 31000
2 1 (1.56%) ISO/IEC 27001
2 1 (1.56%) PMO
2 1 (1.56%) QA
System Software
1 1 (1.56%) Active Directory
1 1 (1.56%) Docker
Systems Management
1 3 (4.69%) Microsoft Intune
2 1 (1.56%) Kubernetes
2 1 (1.56%) Terraform
Vendors
1 9 (14.06%) ServiceNow
2 4 (6.25%) Microsoft
3 1 (1.56%) Adobe
3 1 (1.56%) Dell
3 1 (1.56%) SAP
3 1 (1.56%) SolarWinds
3 1 (1.56%) VMware