Hybrid/Remote Service Manager Job Trends

Services Manager
UK > Work from Home

The median Services Manager salary for remote/hybrid work is £45,000 per year, according to job vacancies posted during the 6 months leading to 15 September 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
15 Sep 2026
Same period 2025 Same period 2024
Rank 174 298 324
Rank change year-on-year +124 +26 -18
Permanent jobs requiring a Service Manager 353 119 181
As % of all permanent jobs with remote/hybrid work options 1.47% 0.74% 0.78%
As % of the Job Titles category 1.57% 0.79% 0.81%
Number of salaries quoted 236 86 128
10th Percentile £35,000 £31,500 -
25th Percentile £40,000 £45,000 £40,000
Median annual salary (50th Percentile) £45,000 £55,000 £55,000
Median % change year-on-year -18.18% - -0.87%
75th Percentile £56,000 £72,500 £63,750
90th Percentile £77,500 £102,500 £75,000
UK median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -12.95%

All Permanent IT Job Roles
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with remote/hybrid work options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 22,503 14,991 22,313
% of permanent jobs with a recognized job title 93.88% 92.61% 96.25%
Number of salaries quoted 15,883 8,935 14,520
10th Percentile £35,000 £29,750 £35,000
25th Percentile £45,000 £40,000 £44,738
Median annual salary (50th Percentile) £60,000 £57,500 £60,000
Median % change year-on-year +4.35% -4.17% -4.00%
75th Percentile £80,000 £77,500 £77,500
90th Percentile £100,000 £98,474 £97,500
UK median annual salary £59,319 £55,000 £55,000
% change year-on-year +7.85% - -8.33%

Service Manager
Job Vacancy Trend for Remote/Hybrid Roles

Historical trend showing the proportion of permanent IT job postings featuring 'Service Manager' in the job title and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Service Manager job vacancy trend for remote/hybrid roles

Service Manager
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for remote Service Manager job vacancies.

Salary distribution trend for remote Service Manager job vacancies

Service Manager
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Service Manager over the 6 months to 15 September 2026.

Service Manager salary histogram for jobs with remote/hybrid work options

Service Manager Skill Set
Top 30 Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs

For the 6 months to 15 September 2026, Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent jobs with hybrid/remote work options featuring Service Manager in the job title.

1 151 (42.78%) ITIL
2 131 (37.11%) Service Delivery
3 117 (33.14%) Service Management
4 97 (27.48%) Continuous Improvement
5 68 (19.26%) Stakeholder Management
6 66 (18.70%) Coaching
7 63 (17.85%) Agile
8 62 (17.56%) Stakeholder Engagement
9 58 (16.43%) Azure
10 57 (16.15%) ITSM
11 56 (15.86%) Business Continuity
12 55 (15.58%) DevOps
12 55 (15.58%) ITIL Certification
13 53 (15.01%) Disaster Recovery
14 51 (14.45%) AWS
15 50 (14.16%) Information Security
15 50 (14.16%) Waterfall
16 49 (13.88%) Project Delivery
16 49 (13.88%) Runbook
16 49 (13.88%) SaaS
17 48 (13.60%) CISM
17 48 (13.60%) CISSP
17 48 (13.60%) Contingency Planning
17 48 (13.60%) Contract Negotiation
17 48 (13.60%) Enterprise Architecture
17 48 (13.60%) Graceful Degradation
17 48 (13.60%) ISO 22301
17 48 (13.60%) Middleware
17 48 (13.60%) NIST
17 48 (13.60%) Site Reliability Engineering

Service Manager Skill Set
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (0.85%) SharePoint
2 1 (0.28%) Microsoft Exchange
Applications
1 11 (3.12%) Microsoft Excel
2 4 (1.13%) Microsoft Office
3 2 (0.57%) Microsoft PowerPoint
4 1 (0.28%) Spreadsheet
4 1 (0.28%) Trello
Business Applications
1 3 (0.85%) Dynamics CRM
2 1 (0.28%) Dynamics GP
2 1 (0.28%) Sage 200
Cloud Services
1 58 (16.43%) Azure
2 51 (14.45%) AWS
3 49 (13.88%) SaaS
4 16 (4.53%) Power Platform
5 13 (3.68%) Microsoft 365
6 3 (0.85%) Dynamics 365
6 3 (0.85%) Entra ID
7 2 (0.57%) IaaS
7 2 (0.57%) Miro
7 2 (0.57%) OCI
7 2 (0.57%) PaaS
8 1 (0.28%) Rubrik
Communications & Networking
1 2 (0.57%) Firewall
1 2 (0.57%) LAN
1 2 (0.57%) MPLS
1 2 (0.57%) Network Security
1 2 (0.57%) SD-WAN
1 2 (0.57%) WAN
Database & Business Intelligence
1 16 (4.53%) Power BI
2 3 (0.85%) Tableau
3 1 (0.28%) Power Query
Development Applications
1 1 (0.28%) JIRA
General
1 65 (18.41%) Social Skills
2 55 (15.58%) Analytical Skills
3 41 (11.61%) Influencing Skills
4 34 (9.63%) Public Sector
5 30 (8.50%) Law
6 25 (7.08%) Retail
7 22 (6.23%) Finance
8 11 (3.12%) Organisational Skills
9 9 (2.55%) Banking
10 4 (1.13%) Advertising
10 4 (1.13%) Inclusion and Diversity
11 3 (0.85%) Pharmaceutical
11 3 (0.85%) Telecoms
12 2 (0.57%) Digital Health
12 2 (0.57%) Documentation Skills
12 2 (0.57%) Front Office
12 2 (0.57%) Marketing
13 1 (0.28%) Legal
13 1 (0.28%) Police
13 1 (0.28%) Prime Brokerage
Libraries, Frameworks & Software Standards
1 48 (13.60%) Middleware
2 1 (0.28%) JSON
Miscellaneous
1 49 (13.88%) Cyber Threat
2 24 (6.80%) Virtual Team
3 13 (3.68%) Onboarding
4 3 (0.85%) Cloud Native
4 3 (0.85%) Hybrid Cloud
4 3 (0.85%) Legacy Systems
4 3 (0.85%) Management Information System
4 3 (0.85%) Product Ownership
4 3 (0.85%) Self-Motivation
5 2 (0.57%) Enterprise Storage
5 2 (0.57%) Reference Data
6 1 (0.28%) Analytical Mindset
6 1 (0.28%) Derivative
6 1 (0.28%) Digital Currency
6 1 (0.28%) Digital Media
6 1 (0.28%) Marketing Technology
6 1 (0.28%) PMI
Operating Systems
1 11 (3.12%) Windows
2 7 (1.98%) Mac OS
3 1 (0.28%) Windows 10
Processes & Methodologies
1 151 (42.78%) ITIL
2 131 (37.11%) Service Delivery
3 117 (33.14%) Service Management
4 97 (27.48%) Continuous Improvement
5 68 (19.26%) Stakeholder Management
6 66 (18.70%) Coaching
7 63 (17.85%) Agile
8 62 (17.56%) Stakeholder Engagement
9 57 (16.15%) ITSM
10 56 (15.86%) Business Continuity
11 55 (15.58%) DevOps
12 53 (15.01%) Disaster Recovery
13 50 (14.16%) Information Security
13 50 (14.16%) Waterfall
14 49 (13.88%) Project Delivery
14 49 (13.88%) Runbook
15 48 (13.60%) Contingency Planning
15 48 (13.60%) Contract Negotiation
15 48 (13.60%) Graceful Degradation
15 48 (13.60%) Site Reliability Engineering
Programming Languages
1 1 (0.28%) Python
Qualifications
1 55 (15.58%) ITIL Certification
2 48 (13.60%) CISM
2 48 (13.60%) CISSP
3 12 (3.40%) SC Cleared
3 12 (3.40%) Security Cleared
4 11 (3.12%) DBS Check
5 10 (2.83%) Degree
6 3 (0.85%) Postgraduate
7 2 (0.57%) CCNP
7 2 (0.57%) Cisco Certification
8 1 (0.28%) DV Cleared
8 1 (0.28%) PMI Certification
Quality Assurance & Compliance
1 48 (13.60%) ISO 22301
1 48 (13.60%) NIST
2 24 (6.80%) SLA
3 3 (0.85%) Cyber Essentials
3 3 (0.85%) QA
4 2 (0.57%) Accessibility
4 2 (0.57%) COBIT
4 2 (0.57%) Cyber Essentials PLUS
4 2 (0.57%) ISO/IEC 20000
4 2 (0.57%) ISO/IEC 27001
5 1 (0.28%) Data Quality
5 1 (0.28%) GDPR
5 1 (0.28%) PCI DSS
System Software
1 3 (0.85%) Active Directory
Systems Management
1 3 (0.85%) Microsoft Intune
2 1 (0.28%) NetBackup
Vendors
1 25 (7.08%) Microsoft
2 17 (4.82%) ServiceNow
3 8 (2.27%) YouTube
4 7 (1.98%) VMware
5 2 (0.57%) BMC
5 2 (0.57%) Progress
5 2 (0.57%) Sage
6 1 (0.28%) Commvault
6 1 (0.28%) Xero
6 1 (0.28%) Zerto