Service Manager Jobs with Hybrid/Remote/WFH Options

Services Manager
UK > Work from Home

The median Services Manager salary for remote or hybrid work is £60,000 per year, according to job vacancies posted during the 6 months leading to 7 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
7 May 2025
Same period 2024 Same period 2023
Rank 326 381 411
Rank change year-on-year +55 +30 +36
Permanent jobs requiring a Service Manager 107 212 273
As % of all permanent jobs with a WFH option 0.65% 0.63% 0.64%
As % of the Job Titles category 0.72% 0.65% 0.67%
Number of salaries quoted 75 192 232
10th Percentile £42,500 £40,988 £41,250
25th Percentile £46,875 £45,019 £46,250
Median annual salary (50th Percentile) £60,000 £55,000 £60,000
Median % change year-on-year +9.09% -8.33% +4.35%
75th Percentile £68,568 £72,500 £74,813
90th Percentile £93,550 £80,000 £94,750
UK median annual salary £55,000 £53,635 £60,000
% change year-on-year +2.54% -10.61% +6.19%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 14,908 32,504 40,687
% of permanent jobs with a recognized job title 90.86% 96.00% 96.01%
Number of salaries quoted 9,956 24,955 28,926
10th Percentile £30,000 £33,005 £36,679
25th Percentile £43,500 £42,500 £47,447
Median annual salary (50th Percentile) £60,000 £56,000 £62,500
Median % change year-on-year +7.14% -10.40% +4.17%
75th Percentile £77,500 £75,000 £81,250
90th Percentile £100,000 £93,250 £100,000
UK median annual salary £57,500 £52,550 £60,000
% change year-on-year +9.42% -12.42% -

Service Manager
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured Service Manager in the job title as a proportion of all IT jobs advertised.

Service Manager trend for jobs with Hybrid/Remote/WFH options

Service Manager
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing Service Manager.

Service Manager salary trend for jobs with a WFH option

Service Manager
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with remote working options citing Service Manager over the 6 months to 7 May 2025.

Service Manager salary histogram for jobs with a WFH option

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 7 May 2025, Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with hybrid or remote work options featuring Service Manager in the job title.

1 49 (45.79%) ITIL
2 47 (43.93%) Social Skills
3 42 (39.25%) Service Delivery
4 41 (38.32%) Service Management
5 30 (28.04%) Customer Service
6 29 (27.10%) Microsoft 365
7 28 (26.17%) Azure
8 27 (25.23%) ITSM
9 26 (24.30%) Microsoft
10 21 (19.63%) ITIL Certification
11 19 (17.76%) Continuous Improvement
12 18 (16.82%) Problem Management
13 17 (15.89%) SLA
13 17 (15.89%) Project Management
14 16 (14.95%) Finance
15 15 (14.02%) Configuration Management
16 14 (13.08%) Incident Management
16 14 (13.08%) Problem-Solving
17 13 (12.15%) Customer-Centricity
17 13 (12.15%) Service Delivery Management
17 13 (12.15%) SaaS
17 13 (12.15%) Change Management
17 13 (12.15%) Management Information System
18 12 (11.21%) Microsoft Office
18 12 (11.21%) Asset Management
18 12 (11.21%) AWS
18 12 (11.21%) Customer Engagement
19 11 (10.28%) Process Improvement
19 11 (10.28%) Analytical Skills
19 11 (10.28%) People Management

Service Manager Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (7.48%) IIS
2 5 (4.67%) Microsoft Exchange
3 4 (3.74%) SharePoint
4 2 (1.87%) nginx
Applications
1 12 (11.21%) Microsoft Office
Business Applications
1 1 (0.93%) Infor M3
1 1 (0.93%) Shopify
Cloud Services
1 29 (27.10%) Microsoft 365
2 28 (26.17%) Azure
3 13 (12.15%) SaaS
4 12 (11.21%) AWS
5 3 (2.80%) Power Platform
6 2 (1.87%) Amazon CloudWatch
6 2 (1.87%) AWS CloudTrail
6 2 (1.87%) Entra ID
7 1 (0.93%) Google Workspace
Communications & Networking
1 9 (8.41%) Internet
2 2 (1.87%) Firewall
2 2 (1.87%) TCP/IP
3 1 (0.93%) DHCP
3 1 (0.93%) DNS
3 1 (0.93%) Network Security
3 1 (0.93%) VoIP
3 1 (0.93%) VPN
Database & Business Intelligence
1 8 (7.48%) SQL Server
2 3 (2.80%) Power BI
3 2 (1.87%) Amazon RDS
3 2 (1.87%) MariaDB
4 1 (0.93%) GIS
Development Applications
1 9 (8.41%) JIRA
2 2 (1.87%) Eclipse
General
1 47 (43.93%) Social Skills
2 16 (14.95%) Finance
3 11 (10.28%) Analytical Skills
3 11 (10.28%) Retail
4 7 (6.54%) Inclusion and Diversity
5 4 (3.74%) Games
6 2 (1.87%) Legal
6 2 (1.87%) Presentation Skills
6 2 (1.87%) Telecoms
7 1 (0.93%) Advertising
7 1 (0.93%) Law
7 1 (0.93%) Organisational Skills
7 1 (0.93%) Public Sector
Libraries, Frameworks & Software Standards
1 8 (7.48%) .NET
2 1 (0.93%) Middleware
Miscellaneous
1 13 (12.15%) Management Information System
2 10 (9.35%) Private Cloud
3 8 (7.48%) Client/Server
4 7 (6.54%) CMDB
5 6 (5.61%) Legacy Systems
6 5 (4.67%) Enterprise Software
7 4 (3.74%) Driving Licence
8 3 (2.80%) Foreign Exchange (FX)
8 3 (2.80%) IoT
8 3 (2.80%) NHS
9 2 (1.87%) Cyber Defence
9 2 (1.87%) Data Centre
9 2 (1.87%) Mobile App
9 2 (1.87%) Mobile Games
10 1 (0.93%) Onboarding
10 1 (0.93%) Self-Motivation
Operating Systems
1 11 (10.28%) Windows
2 7 (6.54%) Windows 10
3 1 (0.93%) Android
3 1 (0.93%) Apple iOS
3 1 (0.93%) Linux
3 1 (0.93%) Mac OS
3 1 (0.93%) Windows Server
Processes & Methodologies
1 49 (45.79%) ITIL
2 42 (39.25%) Service Delivery
3 41 (38.32%) Service Management
4 30 (28.04%) Customer Service
5 27 (25.23%) ITSM
6 19 (17.76%) Continuous Improvement
7 18 (16.82%) Problem Management
8 17 (15.89%) Project Management
9 15 (14.02%) Configuration Management
10 14 (13.08%) Incident Management
10 14 (13.08%) Problem-Solving
11 13 (12.15%) Change Management
11 13 (12.15%) Customer-Centricity
11 13 (12.15%) Service Delivery Management
12 12 (11.21%) Asset Management
12 12 (11.21%) Customer Engagement
13 11 (10.28%) People Management
13 11 (10.28%) Process Improvement
14 10 (9.35%) Cybersecurity
14 10 (9.35%) Mentoring
Programming Languages
1 4 (3.74%) SQL
2 1 (0.93%) PowerShell
Qualifications
1 21 (19.63%) ITIL Certification
2 10 (9.35%) Degree
3 3 (2.80%) CISSP
3 3 (2.80%) DBS Check
4 2 (1.87%) Azure Certification
4 2 (1.87%) BPSS Clearance
4 2 (1.87%) CCSAS
4 2 (1.87%) CREST Certified
5 1 (0.93%) Computer Science Degree
5 1 (0.93%) ITIL Foundation Certificate
5 1 (0.93%) PMI Certification
5 1 (0.93%) PMP
5 1 (0.93%) SC Cleared
5 1 (0.93%) Security Cleared
Quality Assurance & Compliance
1 17 (15.89%) SLA
2 5 (4.67%) Data Quality
3 4 (3.74%) Accessibility
3 4 (3.74%) GDPR
4 3 (2.80%) QA
5 2 (1.87%) ISO/IEC 17025
5 2 (1.87%) NCSC
6 1 (0.93%) COBIT
6 1 (0.93%) ISO/IEC 27001
6 1 (0.93%) PMO
System Software
1 10 (9.35%) Active Directory
2 1 (0.93%) Virtual Servers
Systems Management
1 2 (1.87%) Microsoft Intune
1 2 (1.87%) SCCM
2 1 (0.93%) EMC NetWorker
Vendors
1 26 (24.30%) Microsoft
2 10 (9.35%) ServiceNow
3 8 (7.48%) Oracle
4 7 (6.54%) Cisco
5 5 (4.67%) Meraki
6 2 (1.87%) Apple
7 1 (0.93%) Adobe
7 1 (0.93%) Google
7 1 (0.93%) Guidewire
7 1 (0.93%) Infor
7 1 (0.93%) Salesforce