Customer Analyst Jobs in England

Customer Analyst
UK > England

The median Customer Analyst salary in England is £26,750 per year, according to job vacancies posted during the 6 months leading to 12 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 May 2025
Same period 2024 Same period 2023
Rank 660 778 584
Rank change year-on-year +118 -194 +476
Permanent jobs requiring a Customer Analyst 31 62 357
As % of all permanent jobs advertised in England 0.063% 0.072% 0.40%
As % of the Job Titles category 0.070% 0.076% 0.43%
Number of salaries quoted 8 51 55
10th Percentile £24,393 £26,250 £31,200
25th Percentile £24,998 £36,250 £35,500
Median annual salary (50th Percentile) £26,750 £38,500 £47,500
Median % change year-on-year -30.52% -18.95% +18.75%
75th Percentile £34,705 £58,750 £57,931
90th Percentile £56,448 £61,250 £60,000
UK median annual salary £25,020 £38,500 £47,500
% change year-on-year -35.01% -18.95% +18.75%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 44,258 81,164 82,197
% of permanent jobs with a recognized job title 90.65% 94.49% 91.49%
Number of salaries quoted 24,638 60,585 52,246
10th Percentile £30,000 £28,500 £32,500
25th Percentile £41,250 £38,250 £45,000
Median annual salary (50th Percentile) £57,500 £53,500 £60,800
Median % change year-on-year +7.48% -12.01% +1.33%
75th Percentile £75,000 £71,650 £82,500
90th Percentile £97,500 £91,000 £100,000
UK median annual salary £57,000 £52,500 £60,000
% change year-on-year +8.57% -12.50% -

Customer Analyst
Job Vacancy Trend in England

Job postings that featured Customer Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Customer Analyst in England

Customer Analyst
Salary Trend in England

3-month moving average salary quoted in jobs citing Customer Analyst in England.

Salary trend for Customer Analyst in England

Customer Analyst
Salary Histogram in England

Salary distribution for jobs citing Customer Analyst in England over the 6 months to 12 May 2025.

Salary histogram for Customer Analyst in England

Customer Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the England region over the 6 months to 12 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +69 13 £24,000 -24.41% 7
North West +9 11 £23,000 -27.56% 5
East of England - 6 £26,500 - 8
South East +97 4 £52,713 +91.68% 7
London +96 3 £58,500 +32.95% 17
Midlands +50 3 - -
West Midlands +44 3 - -
South West +100 2 £27,000 -28.00%
Yorkshire +69 1 - -
North East - 1 £25,000 - 2
Customer Analyst
UK

Customer Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 12 May 2025, Customer Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Customer Analyst in the job title.

1 27 (87.10%) Customer Service
2 19 (61.29%) Finance
3 18 (58.06%) Social Skills
4 17 (54.84%) Banking
5 10 (32.26%) Anti-Money Laundering
6 9 (29.03%) Organisational Skills
7 8 (25.81%) Analytical Skills
8 7 (22.58%) Microsoft Excel
9 6 (19.35%) Microsoft
9 6 (19.35%) Microsoft Office
9 6 (19.35%) QA
10 5 (16.13%) SQL
10 5 (16.13%) Performance Metrics
10 5 (16.13%) Coaching
11 3 (9.68%) Business Intelligence
11 3 (9.68%) Management Information System
11 3 (9.68%) Problem-Solving
11 3 (9.68%) Power BI
11 3 (9.68%) Power Platform
12 2 (6.45%) Client Onboarding
12 2 (6.45%) Collaborative Working
12 2 (6.45%) Due Diligence
12 2 (6.45%) Microsoft PowerPoint
12 2 (6.45%) Ticket Management
12 2 (6.45%) Release Management
12 2 (6.45%) T-SQL
12 2 (6.45%) Oracle
12 2 (6.45%) SQL Server
12 2 (6.45%) Unix
12 2 (6.45%) Linux

Customer Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 7 (22.58%) Microsoft Excel
2 6 (19.35%) Microsoft Office
3 2 (6.45%) Microsoft PowerPoint
Business Applications
1 1 (3.23%) Sprinklr
Cloud Services
1 3 (9.68%) Power Platform
Database & Business Intelligence
1 3 (9.68%) Power BI
2 2 (6.45%) SQL Server
3 1 (3.23%) Tableau
General
1 19 (61.29%) Finance
2 18 (58.06%) Social Skills
3 17 (54.84%) Banking
4 9 (29.03%) Organisational Skills
5 8 (25.81%) Analytical Skills
6 1 (3.23%) Korean Language
6 1 (3.23%) Marketing
Miscellaneous
1 3 (9.68%) Management Information System
2 2 (6.45%) Onboarding
3 1 (3.23%) Learning Management System
Operating Systems
1 2 (6.45%) Linux
1 2 (6.45%) Unix
Processes & Methodologies
1 27 (87.10%) Customer Service
2 10 (32.26%) Anti-Money Laundering
3 5 (16.13%) Coaching
3 5 (16.13%) Performance Metrics
4 3 (9.68%) Business Intelligence
4 3 (9.68%) Problem-Solving
5 2 (6.45%) Client Onboarding
5 2 (6.45%) Collaborative Working
5 2 (6.45%) Due Diligence
5 2 (6.45%) Release Management
5 2 (6.45%) Ticket Management
6 1 (3.23%) CRM
6 1 (3.23%) Customer Experience
6 1 (3.23%) Data Entry
6 1 (3.23%) Data Migration
6 1 (3.23%) Data Protection
6 1 (3.23%) Data-Driven Decision Making
6 1 (3.23%) Decision-Making
6 1 (3.23%) SDLC
6 1 (3.23%) User Experience
Programming Languages
1 5 (16.13%) SQL
2 2 (6.45%) T-SQL
3 1 (3.23%) Python
Qualifications
1 1 (3.23%) Degree
Quality Assurance & Compliance
1 6 (19.35%) QA
2 1 (3.23%) Data Quality
Vendors
1 6 (19.35%) Microsoft
2 2 (6.45%) Oracle
3 1 (3.23%) Salesforce
3 1 (3.23%) SAP