Support Engineer Jobs in Scotland

Support Engineer
UK > Scotland

The median Support Engineer salary in Scotland is £28,000 per year according to job vacancies posted during the 6 months to 1 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 May 2024
Same period 2023 Same period 2022
Rank 196 145 182
Rank change year-on-year -51 +37 -60
Permanent jobs requiring a Support Engineer 89 73 66
As % of all permanent jobs advertised in Scotland 1.32% 1.54% 1.15%
As % of the Job Titles category 1.36% 1.71% 1.20%
Number of salaries quoted 71 68 49
10th Percentile £24,240 £24,675 £24,700
25th Percentile £25,750 £26,250 £27,125
Median annual salary (50th Percentile) £28,000 £33,250 £31,133
Median % change year-on-year -15.79% +6.80% -4.21%
75th Percentile £37,250 £45,000 £36,500
90th Percentile £50,250 £50,000 £37,300
UK median annual salary £32,500 £33,875 £33,196
% change year-on-year -4.06% +2.05% -2.36%

All Permanent IT Job Vacancies
Scotland

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Scotland with a recognized job title 6,531 4,281 5,511
% of permanent jobs with a recognized job title 96.88% 90.28% 96.08%
Number of salaries quoted 2,624 2,334 2,972
10th Percentile £27,750 £31,569 £28,750
25th Percentile £40,000 £41,250 £38,635
Median annual salary (50th Percentile) £52,500 £57,500 £52,500
Median % change year-on-year -8.70% +9.52% +10.53%
75th Percentile £65,000 £72,500 £66,250
90th Percentile £80,000 £85,000 £80,000
UK median annual salary £52,777 £60,000 £60,000
% change year-on-year -12.04% - +9.09%

Support Engineer
Job Vacancy Trend in Scotland

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for Support Engineer in Scotland

Support Engineer
Salary Trend in Scotland

3-month moving average salary quoted in jobs citing Support Engineer in Scotland.

Salary trend for Support Engineer in Scotland

Support Engineer
Salary Histogram in Scotland

Salary distribution for jobs citing Support Engineer in Scotland over the 6 months to 1 May 2024.

Salary histogram for Support Engineer in Scotland

Support Engineer
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Scotland region over the 6 months to 1 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Glasgow -91 30 £29,500 -32.57% 8
Edinburgh +27 29 £28,500 -11.63% 16
Aberdeen +3 17 £25,000 -43.18% 3
West Lothian - 6 £28,500 - 1
Aberdeenshire +9 3 £24,000 -36.42% 1
Argyll and Bute -7 2 - -
Dundee -14 1 - -
West Dunbartonshire - 1 £27,500 -
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Scotland

For the 6 months to 1 May 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Scotland region featuring Support Engineer in the job title.

1 43 (48.31%) Windows
2 35 (39.33%) Social Skills
2 35 (39.33%) Microsoft
3 30 (33.71%) Microsoft 365
4 28 (31.46%) Customer Service
5 24 (26.97%) Linux
5 24 (26.97%) Azure
6 23 (25.84%) Active Directory
7 20 (22.47%) SharePoint
8 15 (16.85%) Microsoft Exchange
9 13 (14.61%) SLA
9 13 (14.61%) Organisational Skills
9 13 (14.61%) Problem-Solving
10 11 (12.36%) Microsoft Certification
10 11 (12.36%) SQL
10 11 (12.36%) Entra ID
11 10 (11.24%) Microsoft Intune
11 10 (11.24%) Proactive Maintenance
11 10 (11.24%) Oracle
11 10 (11.24%) Agile
12 9 (10.11%) Finance
12 9 (10.11%) Java
12 9 (10.11%) Cybersecurity
12 9 (10.11%) Analytical Skills
12 9 (10.11%) Windows Server
13 8 (8.99%) DevOps
13 8 (8.99%) KVM
13 8 (8.99%) Inclusion and Diversity
13 8 (8.99%) Microsoft Office
13 8 (8.99%) ITIL

Support Engineer Skill Set
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (22.47%) SharePoint
2 15 (16.85%) Microsoft Exchange
3 5 (5.62%) Tomcat
3 5 (5.62%) WebSphere
4 4 (4.49%) Apache
4 4 (4.49%) IIS
Applications
1 8 (8.99%) Microsoft Office
2 1 (1.12%) Microsoft Excel
2 1 (1.12%) Microsoft PowerPoint
Business Applications
1 1 (1.12%) Dynamics CRM
1 1 (1.12%) Dynamics NAV
Cloud Services
1 30 (33.71%) Microsoft 365
2 24 (26.97%) Azure
3 11 (12.36%) Entra ID
4 8 (8.99%) AWS
5 5 (5.62%) OneDrive
6 3 (3.37%) GCP
6 3 (3.37%) OpenShift
6 3 (3.37%) Power Platform
6 3 (3.37%) PowerApps
7 2 (2.25%) Power Automate
7 2 (2.25%) SaaS
8 1 (1.12%) Cloud Computing
8 1 (1.12%) Dynamics 365
Communications & Networking
1 5 (5.62%) Remote Desktop
1 5 (5.62%) TCP/IP
1 5 (5.62%) Wi-Fi
2 4 (4.49%) DHCP
2 4 (4.49%) WAN
3 3 (3.37%) Internet
4 2 (2.25%) DNS
4 2 (2.25%) Firewall
4 2 (2.25%) Wireless
5 1 (1.12%) VLAN
5 1 (1.12%) VoIP
5 1 (1.12%) VPN
Database & Business Intelligence
1 5 (5.62%) Pentaho
2 4 (4.49%) MongoDB
2 4 (4.49%) PostgreSQL
2 4 (4.49%) SQL Server
Development Applications
1 6 (6.74%) JIRA
2 5 (5.62%) Bitbucket
3 3 (3.37%) IBM UrbanCode
General
1 35 (39.33%) Social Skills
2 13 (14.61%) Organisational Skills
3 9 (10.11%) Analytical Skills
3 9 (10.11%) Finance
4 8 (8.99%) Inclusion and Diversity
5 5 (5.62%) Law
5 5 (5.62%) Legal
6 4 (4.49%) Billing
6 4 (4.49%) Presentation Skills
6 4 (4.49%) Telecoms
7 3 (3.37%) Banking
8 2 (2.25%) French Language
8 2 (2.25%) Manufacturing
8 2 (2.25%) Retail
Libraries, Frameworks & Software Standards
1 5 (5.62%) Kafka
2 4 (4.49%) .NET
2 4 (4.49%) REST
2 4 (4.49%) SOAP
2 4 (4.49%) Web Services
Miscellaneous
1 6 (6.74%) Data Centre
1 6 (6.74%) Driving Licence
2 5 (5.62%) Reference Data
3 4 (4.49%) Enterprise Software
4 3 (3.37%) Hybrid Cloud
4 3 (3.37%) Onboarding
4 3 (3.37%) Public Cloud
5 2 (2.25%) Self-Motivation
6 1 (1.12%) Analytical Mindset
Operating Systems
1 43 (48.31%) Windows
2 24 (26.97%) Linux
3 9 (10.11%) Windows Server
4 7 (7.87%) Windows 10
5 5 (5.62%) Unix
6 4 (4.49%) AIX
7 3 (3.37%) CentOS
7 3 (3.37%) Debian
7 3 (3.37%) Windows Server 2008
7 3 (3.37%) Windows Server 2012
7 3 (3.37%) Windows Server 2016
8 2 (2.25%) Windows 7
9 1 (1.12%) Apple iOS
9 1 (1.12%) Mac OS X
Processes & Methodologies
1 28 (31.46%) Customer Service
2 13 (14.61%) Problem-Solving
3 10 (11.24%) Agile
3 10 (11.24%) Proactive Maintenance
4 9 (10.11%) Cybersecurity
5 8 (8.99%) DevOps
5 8 (8.99%) ITIL
6 7 (7.87%) Incident Management
6 7 (7.87%) Mentoring
7 6 (6.74%) Asset Management
8 5 (5.62%) Analytics
8 5 (5.62%) Collaborative Working
8 5 (5.62%) Continuous Improvement
8 5 (5.62%) ETL
8 5 (5.62%) Mobile Device Management
8 5 (5.62%) Risk Management
8 5 (5.62%) Site Reliability Engineering
8 5 (5.62%) Software Engineering
9 4 (4.49%) Disaster Recovery
9 4 (4.49%) Service Management
Programming Languages
1 11 (12.36%) SQL
2 9 (10.11%) Java
3 5 (5.62%) Python
3 5 (5.62%) Shell Script
4 4 (4.49%) C
4 4 (4.49%) C#
4 4 (4.49%) C++
4 4 (4.49%) VB
5 3 (3.37%) Groovy
6 1 (1.12%) PowerShell
Qualifications
1 11 (12.36%) Microsoft Certification
2 6 (6.74%) Degree
3 5 (5.62%) A+ Certification
3 5 (5.62%) BPSS Clearance
3 5 (5.62%) MCDST
3 5 (5.62%) Security Cleared
4 4 (4.49%) MCSA
4 4 (4.49%) MCSE
5 3 (3.37%) RHCT
6 1 (1.12%) MCITP
Quality Assurance & Compliance
1 13 (14.61%) SLA
2 5 (5.62%) PCI DSS
3 1 (1.12%) Accessibility
System Software
1 23 (25.84%) Active Directory
2 8 (8.99%) KVM
3 4 (4.49%) Hyper-V
4 2 (2.25%) VMware Infrastructure
Systems Management
1 10 (11.24%) Microsoft Intune
2 5 (5.62%) Grafana
2 5 (5.62%) ITRS Geneos
3 3 (3.37%) Ansible
3 3 (3.37%) Progress Chef
3 3 (3.37%) Terraform
4 2 (2.25%) SCCM
5 1 (1.12%) ZABBIX
Vendors
1 35 (39.33%) Microsoft
2 10 (11.24%) Oracle
3 6 (6.74%) Apple
4 5 (5.62%) AppDynamics
4 5 (5.62%) CA
4 5 (5.62%) Dell
4 5 (5.62%) Splunk
4 5 (5.62%) Sybase
4 5 (5.62%) VMware
5 4 (4.49%) ConnectWise
5 4 (4.49%) ServiceNow
6 3 (3.37%) Citrix
6 3 (3.37%) Google
6 3 (3.37%) IBM
6 3 (3.37%) Red Hat
7 2 (2.25%) Cisco
8 1 (1.12%) Juniper
8 1 (1.12%) Salesforce