Head of Information Technology Operations
UK

The median Head of Information Technology Operations salary in the UK is £85,000 per year according to job vacancies posted during the 6 months to 9 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 May 2024
Same period 2023 Same period 2022
Rank 874 952 1203
Rank change year-on-year +78 +251 -301
Permanent jobs requiring a Head of IT Operations 28 20 26
As % of all permanent jobs advertised in the UK 0.028% 0.020% 0.017%
As % of the Job Titles category 0.030% 0.022% 0.017%
Number of salaries quoted 13 17 25
10th Percentile - £76,250 £48,750
25th Percentile £65,000 £82,500 £62,500
Median annual salary (50th Percentile) £85,000 £110,000 £71,500
Median % change year-on-year -22.73% +53.85% -13.33%
75th Percentile £110,000 £122,500 £91,250
90th Percentile £147,500 £126,750 £97,000
UK excluding London median annual salary £75,000 £91,250 £76,943
% change year-on-year -17.81% +18.59% -6.74%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 93,776 92,678 150,788
% of permanent jobs with a recognized job title 94.62% 91.45% 96.10%
Number of salaries quoted 67,209 58,362 84,200
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £96,250
UK excluding London median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

Head of IT Operations
Job Vacancy Trend

Job postings that featured Head of IT Operations in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Head of IT Operations in the UK

Head of IT Operations
Salary Trend

3-month moving average salary quoted in jobs citing Head of IT Operations.

Salary trend for Head of IT Operations in the UK

Head of IT Operations
Salary Histogram

Salary distribution for jobs citing Head of IT Operations over the 6 months to 9 May 2024.

Salary histogram for Head of IT Operations in the UK

Head of IT Operations
Top 10 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Head of IT Operations within the UK over the 6 months to 9 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +109 27 £82,500 -21.43% 4
UK excluding London +9 17 £75,000 -17.81% 4
North of England +63 14 £70,000 -12.50%
London +109 12 £125,000 +4.17%
Work from Home +73 12 £85,000 -29.17% 2
North West +17 7 £70,000 -17.65%
Yorkshire - 7 - -
South East +1 2 £150,000 +81.82%
West Midlands +12 1 £75,000 -18.92% 2
Midlands -10 1 £75,000 -18.92% 4

Head of IT Operations Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 9 May 2024, Head of IT Operations job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Head of IT Operations in the job title.

1 19 (67.86%) Service Delivery
2 15 (53.57%) Service Management
3 14 (50.00%) ITSM
4 13 (46.43%) Finance
4 13 (46.43%) PMI Certification
4 13 (46.43%) ITIL
4 13 (46.43%) SLA
4 13 (46.43%) Active Directory
5 9 (32.14%) Microsoft
5 9 (32.14%) Decision-Making
5 9 (32.14%) Problem-Solving
6 8 (28.57%) Technical Leadership
6 8 (28.57%) WAN
6 8 (28.57%) LAN
6 8 (28.57%) Firewall
7 7 (25.00%) PMI
7 7 (25.00%) WLAN
7 7 (25.00%) SQL
7 7 (25.00%) VPN
7 7 (25.00%) Incident Management
7 7 (25.00%) Retail
7 7 (25.00%) VMware
7 7 (25.00%) Product Ownership
7 7 (25.00%) Microsoft 365
7 7 (25.00%) Coaching
8 6 (21.43%) Service Desk Management
8 6 (21.43%) Vulnerability Management
8 6 (21.43%) Critical Success Factor
8 6 (21.43%) Virtual Desktop
8 6 (21.43%) Major Incident Management

Head of IT Operations Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.57%) SharePoint
Cloud Services
1 7 (25.00%) Microsoft 365
2 4 (14.29%) Azure
3 1 (3.57%) AWS
3 1 (3.57%) SaaS
Communications & Networking
1 8 (28.57%) Firewall
1 8 (28.57%) LAN
1 8 (28.57%) WAN
2 7 (25.00%) VPN
2 7 (25.00%) WLAN
3 1 (3.57%) NAS
3 1 (3.57%) Network Security
3 1 (3.57%) SAN
3 1 (3.57%) TCP/IP
General
1 13 (46.43%) Finance
2 7 (25.00%) Retail
3 5 (17.86%) Social Skills
4 3 (10.71%) Analytical Skills
5 2 (7.14%) Financial Institution
5 2 (7.14%) Manufacturing
6 1 (3.57%) Pharmaceutical
6 1 (3.57%) Presentation Skills
Miscellaneous
1 7 (25.00%) PMI
1 7 (25.00%) Product Ownership
2 1 (3.57%) Enterprise Storage
2 1 (3.57%) Security Operations Centre
Operating Systems
1 6 (21.43%) Windows
Processes & Methodologies
1 19 (67.86%) Service Delivery
2 15 (53.57%) Service Management
3 14 (50.00%) ITSM
4 13 (46.43%) ITIL
5 9 (32.14%) Decision-Making
5 9 (32.14%) Problem-Solving
6 8 (28.57%) Technical Leadership
7 7 (25.00%) Coaching
7 7 (25.00%) Incident Management
8 6 (21.43%) Continuous Improvement
8 6 (21.43%) Critical Success Factor
8 6 (21.43%) Data Protection
8 6 (21.43%) Kanban
8 6 (21.43%) Operations Management
8 6 (21.43%) Risk Management
8 6 (21.43%) Scrum
8 6 (21.43%) Service Desk Management
8 6 (21.43%) Stakeholder Management
8 6 (21.43%) Statistical Analysis
8 6 (21.43%) Vulnerability Management
Programming Languages
1 7 (25.00%) SQL
Qualifications
1 13 (46.43%) PMI Certification
2 6 (21.43%) CISSP
2 6 (21.43%) PMP
3 2 (7.14%) Degree
4 1 (3.57%) CISA
4 1 (3.57%) CISM
4 1 (3.57%) CRISC
4 1 (3.57%) Master's Degree
Quality Assurance & Compliance
1 13 (46.43%) SLA
2 5 (17.86%) GDPR
3 2 (7.14%) NIST
4 1 (3.57%) ISO/IEC 27001
4 1 (3.57%) PCI DSS
4 1 (3.57%) Sarbanes-Oxley
System Software
1 13 (46.43%) Active Directory
2 6 (21.43%) Virtual Desktop
Systems Management
1 1 (3.57%) Computer Emergency Response Teams
1 1 (3.57%) Computer Incident Response Team
Vendors
1 9 (32.14%) Microsoft
2 7 (25.00%) VMware
3 1 (3.57%) Cisco
3 1 (3.57%) Meraki
3 1 (3.57%) Palo Alto
3 1 (3.57%) Snow